Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
Business Development Manager
Automotive Aftermarket – Classic car parts / Leisure parts
Due to company growth and evolution, we are keen to speak to Business Development Managers with a proven track record in the automotive aftermarket located in the Buckinghamshire area. Previous experience of classic car parts is advantageous, in particular developing business with specialist distributors. This is an exciting opportunity to work with a strong pedigree in the automotive parts industry. Working within a small but successful team, this role will give exposure to the whole customer cycle.
This is an office-based role with regular visits to new and existing customers. A full driving licence is required.
Why Join Us?
Salary: circa £40k + bonus
Benefits: car allowance, 25 days holiday, great work hours (Monday to Thursday 8.00-4.30, Friday 8.00-1.00)
Office based role with travel to customers: Ideal locations include Aylesbury, Wendover, Great Missenden, Amersham, Chesham, Tring, High Wycombe, Beaconsfield, Marlow, Wheatley, Oxford, Hemel Hempstead, Luton, Dunstable, Leighton Buzzard, Bletchley, Milton Keynes, Buckingham, Bicester, Brackley, Newport Pagnell
What you’ll need:
Proven experience in the automotive aftermarket is a must!
Experience within the classic car or leisure industries are advantageous.
A background in new business development with the desire to undertake account management task alongside this.
Solid IT skills, with the ability to learn the company’s ERP system.
What you’ll be doing:
Identify growth opportunities through new business and developing existing accounts.
Visit key customers to build relationships and actively grow business.
Take full ownership of customer accounts, from opening, negotiating price, inputting orders, dealing with customer returns and credits.
Utilise suitable reports to provide areas of growth opportunity, sales trends and stock holding.
Conduct market analysis and research for new product possibilities.
Support Accounts with aged debt collection and invoice queries.
Be responsible for accurate stock holding and purchasing.
Run MRP weekly for Production items.
Send updated schedules to suppliers.
Monitor and communicate incoming deliveries.
Attend trade shows and key industry events.
Support customers at specific events.
Support and actively get involved in Warehouse and Production duties when required.
Work closely with Quality to ensure standards are maintained, assist with customer complaints and new product introduction.
Work closely with Marketing to ensure brand consistency.
Manage social media channels with regular posts and interaction, following Marketing and Company guidelines.
What’s Next?
If you are Business Development Manager with an aftermarket pedigree, apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd.
Call Kayleigh directly at 07908 893621 for an informal chat.
Job Reference – Business Development Manager – Automotive Aftermarket – 4250KB
Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide.....Read more...
The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
£32k-£40k salary
Annual Incentive scheme
Pension
25 days’ holiday + bank holidays
The Ideal Person for the Internal Sales Engineer
Experience of working in a highly competitive customer focused role (B2B, B2C)
Experience of working within a sales / target driven role
Proactive mind set
Would consider graduates in an engineering discipline
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
A flexible approach and an ability to work under pressure
Independence
An ability to recognise sales opportunities
An ability to embrace change and new technologies
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Raise purchase orders & processany required paperwork for export/import customers
Closing down outstanding EMCS for export/import customers
Provide guidance to Eclor with completing concept forms for new projects, setting up pricing files in SAP (prices to be received from product costings) and ensuring they are maintained
Complete action points from meetings where required, if unable to complete ensure to seek further guidance to provide an update to the meeting host before the deadline
Be the first point of contact for any queries within the department and pass information on as appropriate in a timely manner in relation to any matters regarding all customers/orders
Review department emails and action requests within a reasonable timescale
Escalate any non-completion of tasks to the Senior Demand Planner
Maintain electronic filing system for all customer documentation
Support Senior Demand Planner in line with any NPD projects with Export/UK customers
Update NAMS & customers of any upcoming shortages; if demand planners cannot amend plans beforehand, which could have prevented the shortage. Alongside this send out a daily stock at risk report to the relevant stakeholders
Ensure all relevant Bank Holiday, Easter and Christmas planning has been confirmed with NAMs & all customers
Liaise where necessary any stock location issues with warehouseKeep an updated contact list of customers
Manage any third party contracts and support NPD and procurement
Full ownership of material management process with support of other team members
Additional Functions:
Any other duties as requested by your manager
Cover for holiday across the planning & material teams
Training Outcome:
Contract Pack Executive - Contract Pack National Account Manager
Employer Description:Our vision is to be recognised as the most professional cider led beverage company delivering sustainable success for our customers, our suppliers and our business, firmly underpinned by progressive social and environmental responsibility.
Our mission is to create the highest quality products and provide excellent customer service through outstanding people and continuous investment in manufacturing capability with social and environmental responsibility at the heart of our actions.Working Hours :5 Days in the Office between the hours of 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This role is based in Telford, Shropshire. The main aim of this role is to learn and understand the HVAC industry with the aim of being able to support our Regional Sales Manager's and customers with selections, design and quotes.
Understanding buildings and how they function
Handling customer and sales inquiries via email and phone
Supporting our Regional Sales Managers (RSMs) and assisting external customers
Helping to select and quote HVAC equipment based on customer needs
Reviewing technical drawings and specifications to develop cost-effective solutions
Analysing competitor quotes to create competitive offers
Following projects from start to finish, providing design and technical support along the way
Answering basic technical queries to assist RSMs and customers
Looking for ways to improve processes and reduce costs
Working closely with RSMs and customers to provide pricing and availability information
Training:
We lead the way in the innovation of product expansion and comprehensive training
Level 3 qualification in Building Services
Study with South City college Birmingham
Training Outcome:We see our apprentices as the future of our business. As a global company with operations in most major countries, the career opportunities are endless!
At Carrier, you will work in a place where you will connect with amazing people, you will feel your unique skills and perspectives will be truly valued, and we will support you as much as possible to bring out the best of you.Employer Description:We are Carrier, a global leader in advanced heating, air conditioning, and refrigeration technologies. From homes and offices to large commercial spaces, our solutions help create comfortable, efficient environments.
Our legacy is built on innovation. For decades, our teams have been at the forefront of developing cutting-edge systems that promote healthier indoor air and more sustainable operations. Our portfolio includes high-performance products like air conditioners, chillers, boilers, rooftop units, and refrigeration equipment.
Joining Carrier means being part of a supportive, forward-thinking community. Here, your ideas and skills are valued, and you’ll be empowered to grow, collaborate, and make a meaningful impact.Working Hours :Monday to Friday in workplace, with one day per week in college attending Bordesley Green Campus (B9 5NA). Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To ensure that customer orders are picked and despatched promptly and accurately.
To assist with completing a stock take of all Carousel Units over a 12 month period.
To ensure all deliveries are processed quickly and accurately to fulfil customer requirements.
To assist with putting stock into the Carousel Units, ready for build / customer order requirements.
To communicate coherently and liaise with internal organisation personnel to fulfil orders.
To become technically trained in seal inspection and seal build to help fulfil customer orders.
Undertake general stores duties as required.
On an ad-hoc basis, to participate in any project / work activity which will arise.
To promote Excellence in working practices, including:
Health, Safety and Environmental compliance.
Team behaviour.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Supply Chain Warehouse Operative Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:
Permanent employment
Employer Description:AESSEAL's has several functions. First, it designs and manufactures sealing solutions for a sustainable future. Second, as an ambassador for sustainability its designs, produces and installs environmental solutions globally. The business pursues excellence and is focused on reliability, and the avoidance of waste. In addition, its world class manufacturing facilities use the latest in machine tool technology.Working Hours :Monday to Friday, 09.00 - 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Key responsibilities:
Answering and making phone calls with confidence
Sending and responding to emails efficiently
Offering office admin support
Assisting with all roles across all departments within the company
Offering support and assistance to our customers, suppliers and colleagues
Responding to customer and colleague enquires quickly and efficiently
Person specification:
Be outgoing and enthusiastic and be able to work as part of a close-knit busy team
Be able to use your own initiative and be willing to help out whenever required in all departments
Have a good level of education in both maths and English
Show good attention to detail
Be able to ask questions
Have a good sense of humour
This role will be supported by a Business Administration Level 3 qualification supported by Starting Off.Training:
Business Administration Level 3 Apprenticeship Standard
Remote training delivery
onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Our client is a very well-established local business that distributes goods to building merchants all over the UK and they are now looking for a Customer Service Advisor Apprentice to join their team. Their aim has always been, and will continue to be, to offer a first-class service to the builders merchant industry. They promise to always invest heavily in stock, infrastructure and staff, to enable this service to continue. They are now looking for an apprentice to join their friendly team in Northampton.Working Hours :Monday - Friday, 9.00am - 5.00pm with half hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Customer Service Apprentice at Sharnbrook Surgery you will be responsible for undertaking a wide range of reception duties and the provision of administrative support. Duties can include but are not limited to:
Supporting the dispensary, medication collection from dispensary
Stock checks
Booking appointments
Processing of prescriptions (electronic and hard copy)
Alongside this role you will work towards achieving a Level 2 Customer Practitioner qualification. Key roles and Responsibilities:
You will assist with the processing of incoming and outgoing prescription requests
Welcome patients and visitors to the practice, directing requests appropriately including the dispensary window
You will be filing and storing records as required. As well as photocopying any necessary documentation
To contact patients regarding prescription requests and collection of medication from the dispensary
Ensuring the input of accurate data into the patient’s healthcare records as necessary
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Help the dispensers with the packing of prescription medicine
You will help to maintain a clean, tidy, effective working area at all times including the dispensary stock area
Help with stock control under the instruction of the dispensers
Support all clinical staff with general administrative tasks as requested
Assist with the monthly claim to the Prescription Pricing Authority (PPA)
Training:Level 2 Customer Service Practitioner.Training Outcome:Upon successfully completing the apprenticeship, the practice is looking to develop the role into a fully trained dispenser.Employer Description:Sharnbrook Surgery offer Chronic Disease Management, Dressing Clinic, Family Planning, Hearing Aids, Maternity Care, Phlebotomy, Physiotherapy –Self-referral, Sexual Health, Smoking Cessation, Weight Management.Working Hours :Monday to Friday (core hours are 08:00 - 18:30)Skills: communication skills,Confident,Good time keeper,Motivated....Read more...
We are a family run business who pride ourselves in promoting exceptional customer care, including giving accurate advice and guidance on products and the health and wellbeing of all pets.
The duties of the role will include (but not be limited to):
Promoting additional products that will benefit the customer and their pet
Learning our electronic point of sale (EPOS) systems to complete sales, ordering and refunds efficiently
Managing customer queries and problems or complaints in a timely and professional manner
Maintaining, delivering and promoting high standards of animal welfare - whilst this is a customer service role there is the opportunity to work with our animals
Maintaining high standards of store cleanliness
Training:You will be working towards the Level 2 Customer Service apprenticeship with the employer and supported by Haddon Training.
Also, if required, Haddon Training will support you in gaining passes in maths and/or English with Functional Skills.Training Outcome:Apprentices are quite often offered permanent positions following successful completion of their apprenticeship and positive reviews.
For on-going development we offer fully funded external courses for employees in birds, fish, reptiles and more if desired.Employer Description:We're passionate about pets and our highly-trained and dedicated staff are also pet owners.. The Pet Express and Ark Pet Centres are members of The Pet Care Trust which provides a quality assurance of businesses in the pet care sector so customers can be sure they'll receive the best advice and approved products.Working Hours :Monday - Sunday with 2 days off each week (working hours may vary).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Your day to day tasks will include:
Administrative Support: Assist with general administrative tasks including filing, data entry, managing correspondence and housekeeping tasks. You'll be working towards having responsibility for your own contract
Customer Service: Provide excellent customer service by handling inquiries and resolving issues in a timely manner whilst building good relationships with the client and suppliers
Office Management: Help maintain a well-organized office by managing supplies, scheduling appointments, and coordinating meetings
Financial Administration: Assist with basic financial tasks such as supplier invoice queries, expense tracking and budget management
High Level Reporting Assistance: Supporting lead contract support teams with month end reporting queries and supporting with planned preventative maintenance (PPM) monitoring
Team Collaboration: Work closely with team members to ensure smooth operations and effective communication within the office
Systems Management: Assist with the management and maintenance of office systems and software, document management systems and other business applications
Administrative Duties: Managing quotes, Purchase Orders (PO), expenses and invoices, ordering stationery, workwear and Personal Protective Equipment (PPE)
Adhere to Company values, policies and procedures including, but not limited, to health and safety
Training:
As well as guided on the job training specific to our organisation you will study towards your Level 3 Business Administration Apprenticeship programme delivered by Heart of England Training
A tutor will be assigned to you and you will receive protected study time within the workplace
You will also get support from our apprenticeship team through mentoring and buddying
Functional Skills in English and maths if required
Training Outcome:
As a Business Administration Apprentice, there are exciting future prospects including career progression to roles such as Contract Support or project coordinator, Administrative Assistant and/or opportunities for further education and professional certifications, and the potential to specialise in areas like commercial or business development. Your apprenticeship equips you with valuable skills, including life skills, paving the way for a diverse range of career paths. The key to your success lies in continuous learning, gaining experience, and embracing new opportunities
The potential opportunity to work at other business units around the UK
Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.Working Hours :Monday- Friday
8.00am- 4.30pm
With an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Self motivated,Adaptable,Able to prioritise,Positive, can-do attitude,Time management....Read more...
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Training:You will be based at our Head Office in Blackburn 4 days a week, and complete your day release program at Burnley College.Training Outcome:Our current apprentices have progressed onto Creative Digital Design Professional (integrated degree), Level: 6 whilst maintaning full time employment at Vital Energi, and have secured full time positions within the organisation. Employer Description:Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects.
We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.Working Hours :Monday to Friday 8am to 5pmSkills: IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Are you good at multi-tasking? Do you take pride in offering excellent customer service?Benefits include 28 days holiday (including bank holidays) increasing with service, a company pension scheme, London living wage, mental health awareness/resources, employee assistance scheme and full training.Our client is an established provider of gas, electrical, commercial and home services throughout London and South of England. They pride themselves on providing exceptional service levels and they are seeking Customer Service Operatives for their offices located in Cheam to work as part of their domestic gas department.Your main responsibility will be to ensure professional and efficient support is provided to the Company's domestic gas service contracts whilst working within a skilled team.General responsibilities include:
Handling calls to residents, clients and engineers effectivelyProactively planning and managing works for all engineersManaging engineers' diaries to ensure all works are completedBooking service appointmentsApproving timesheets for engineers upon completion of worksMonitoring and actioning escalation reportsFollowing up on unconfirmed service visitsIssuing ECO works in line with contract guidelinesEscalating jobs to the relevant Contract Manager for approvalApproving job times using the Company's internal allocation matrixProviding administrative support to the Company and department where required
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Shift patterns for this role are 8am to 5pm and 9am to 6pm (alternating) with 1 Saturday per month on a fixed rota basis (*Saturdays are assigned by the Team Leader).Essential skills required:
Previous experience within a service delivery role would be an advantageExcellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Customer Service Operative (Domestic Gas Department)Cheam, Surrey£25,667.20 per annum (increasing after probation)Full Time - 40 hours per week (shift rota including Saturdays, fixed rota's) Benefits include 28 days holiday (including bank holidays) increasing with service, a company pension scheme, London living wage, mental health awareness/resources, employee assistance scheme and full training
If you have the right skills and experience for this role, we would like to hear from you.NB. Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Providing office support including customer and employee support
Keeping well-organised files and records of business activity
Keeping computer databases up to date
Interacting with clients and associates either on the phone, in person or via email
Answering phones and connecting calls to the correct consultant/department
Taking phone messages and passing them on
Collecting and inputting company data
Taking ownership of queries to resolution
Training:
The Apprenticeship will be delivered with a blend of onsite and online visits from their assessor every 4-6 weeks
Training Outcome:
On completion of a successful Apprenticeship, we would like our Apprentice to work towards being our next sales and delivery consultant
Employer Description:ManpowerGroup is the leading global workforce solutions company. In today's fast-changing world of work, we help organizations transform by sourcing, assessing, developing and managing the talent that enables them to win, while connecting millions of individuals to meaningful, sustainable employment that enables them to thrive.Working Hours :Monday- Friday
8.30am- 5.00pm
With 1 hour for lunchSkills: Good IT Skills,Good organisational skills,Good communications skills,Good time management,Positive,Enthusiastic to work,Energetic,Eager to learn,Conscientious,Strong Customer Service,Hardworking & Proactive,Pay close attention to detail,Able to work as a team,Have aptitude to work alone,Reliable and committed....Read more...
An opportunity has arisen for a Technical Sales Engineer to join a well-established manufacturer, providing valve and actuator solutions across multiple sectors. This role offers salary range of £27,000 - £35,000 for junior and £35,000 - £50,000 for senior.
As a Technical Sales Engineer, you will be liaising with customers and managing sales activity within the valve, actuator, water, or process sectors.
They are looking for both Junior and Senior candidates.
You will be responsible for:
? Handling sales calls and processing orders efficiently, ideally using ERP systems
? Overseeing the smooth delivery of customer orders and projects for both UK and export markets
? Managing daily order processing and responding to technical sales enquiries
? Purchasing stock materials and ensuring inventory levels meet ongoing project and order requirements
? Accurately inputting customer orders into ERP systems, checking all terms, logistics, and order details
? Preparing quotations and reviewing purchase orders from customers to ensure accuracy.
? Providing technical support for both new and ongoing valve and actuator needs
What we are looking for
? Previously worked as a Technical Sales Engineer, Sales Engineer, Technical Sales Manager or in a similar role.
? Possess 3-5 years of experience in the valve / actuator industry or associated water/process industries.
? Hold a Degree in Engineering, Business, or a related field.
? Background in sales and project management role.
? Skilled in ERP systems and MS Office applications
? Strong communication and problem solving skills.
What's on offer
? Competitive salary
? Health cover
? Retirement scheme
? Generous holiday allowance
? Flexible working options
? Regular team-building activities
? Training and career development support
Apply now for this exceptional Technical Sales Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: ....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand their Manchester Office and are looking for a Legal Admin Assistant to assist the team.
The successful candidate will work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.
Key Duties & Responsibilities
Provide general administrative and clerical support within the Legal Customer Service Team
Proactively manage diaries and diarise actions
Maintain pro-active communication with clients and external agencies relating to claims
Observe and maintain firm confidentiality in relation to all correspondence and communications
Take responsibility for personal development and growth
Prioritise tasks whilst managing a full workload
Liaise and build relationships as appropriate with clients and their support staff
Prepare correspondence and documents from digital dictation
Manage the case management system
Prepare document bundles
Set up new clients on the finance system
Assist with the booking of travel arrangements
Liaise with Counsel and other legal representatives
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Assist with incoming billing, cash collection and accounts queries
Minute internal meetings
Experience & Knowledge
Previous experience in an administration or call centre role
A focused client service approach is essential, interacting with clients in a professional manner at all times.
Excellent literacy and numeracy skills
Excellent communication skills both verbal and written
Excellent organisation and time management skills
Excellent attention to detail
Ability to cope under pressure
Ability to work to deadlines
Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- 2 x Volunteering days to support charitable initiatives
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
2nd Line Engineer – Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation
Qualifications and Skills:
• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively....Read more...
An exciting opportunity has arisen for an Internal Sales Executive to join a global leader in frequency control. This role is perfect for a confident, self-motivated sales professional who thrives in a fast-paced, customer-focused environment.
Main responsibilities of the Internal Sales Executive, based in Crewkerne:
Manage and grow customer accounts
Respond to enquiries and prepare quotes
Proactively follow up on leads and build new relationships
Collaborate with Business Development Managers
Support exhibitions and occasional overseas travel
Requirements of the Internal Sales Executive, based in Crewkerne:
Experience in sales or customer service
Excellent communication and negotiation skills
Strong IT and organisational abilities
Proactive, detail-oriented, and team-focused
Experience in electronic components or B2B sales (desirable)
This is a fantastic opportunity for a driven Internal Sales Executive to join a growing and supportive team in a globally recognised company that maintains the agility and innovation of a smaller business.
To apply for this Internal Sales Executive role in Crewkerne, please send your CV to kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784.....Read more...
Administrator needed, Circa £25K Monday to Friday – no weekend work , Days. modern friendly working environment, 25 days holiday plus BH , permanent position. A leading Multinational manufacturing business is looking for an Administrator to add hard work and enthusiasm to their team.
Duties of the Administrator positionHeavily focussing on administrative support, you will support incoming inquiries.Keeping accurate records and documentsBe a point of contact for internal and external customers.Managing incoming orders, pricing on parts, and general customer serviceData Input on ExcelFollow up with customers taking orders from initial inquiry through to completion.Location of the Administrator position: Bradford
The facility is modern and air-conditioned, and the team is supportive and friendly. This is a permanent position the role is to support the growth within the business. The role would suit people that are good looking at figures and inputting accurate data on to spreadsheets as well as having a good administrative background.To be considered for the role you will have:
Proven experience working in an administrative role.
Good Organisational skills
Good communication Skills written and verbal.
Excellent IT Skills with advanced Excel experience
Ability to multi-task
Worked in an engineering environment
Able to work to tight deadlines within a fast-paced environment.
Team Player
Able to work on own initiative with minimum supervision.
Passionate about Customer Service
Completer/Finisher
Benefits of the Administrator position:Immediate Start following a successful Interview. Salary up to £26K Free parking Permanent contract 25 days holiday plus statsIf you would like a private chat about the Administrator role, please contact Maisie Cope at E3 Recruitment....Read more...
Attending morning meetings for the days briefing
Generating sales leads through telephone calls and emails
Responsible for supporting with quotes
Managing customer support queries
Social media management
Completing reports
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:They design, install, maintain and support structured data cabling and network infrastructure solutions for all sectors of commercial industry and business.
As a network infrastructure company, they know that their clients aren’t just looking for high performing infrastructure with resilience and security at its core. They’re also looking to work with a company that is forward-thinking, that offers future-proof technology and has a dedicated team of specialists who will go the extra mile to deliver the highest quality service.
As part of your role as an apprentice, you will receive structured training to support your development. Nexsis’ culture is built on collaboration, diversity, and inclusion. They believe that a supportive and diverse team drives better results. You'll find a workplace where everyone is encouraged to share ideas and work together.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Main duties will include:
· Using multiple software tools to effectively organise work.
.Raising and allocating tasks as well as organising logistics to support each task
· Answering phone calls in a timely manner whilst demonstrating great customer service
· Scheduling our team of engineers for both pre-planned maintenance and reactive call outs and responding promptly to numerous changes within their work schedules
· Utilising phone and email to communicate effectively within the business and be a point of contact for engineers, contracts managers and clients
· Supporting a busy team and working effectively under pressure
· Organising and taking part in team meetings on a regular basis
· Procure required materials from suppliers and ensure they are available to engineers
· Utilise our specialist sub-contractors to assist with pre-planned maintenance and reactive calls
· Providing support to oversee all maintenance contracts to ensure works are completed in the timely manner, within set deadlines
· Liaising with colleagues and maintaining strong working relationships with the team as well as our clientsTraining:the Apprentice must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre.Training Outcome:A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeshipEmployer Description:Gleniston Facilities Management Ltd is a small company which offers repairs, maintenance, and installations on electrical, mechanical and combustion systems. We work throughout Norfolk with various organisations including schools and colleges, research and medical centres, care and housing facilities, and entertainment buildings. Gleniston also have strong connections with local, specialist subcontractors who support us in areas such as fire and security.Working Hours :37.5 Hours per week. Mon-Fri with one day per week at College, shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Each day you'll support our busy team by:
Making calls to lenders and solicitors
Updating case files
Handling advisor queries
Creating marketing materials, and managing referrals.
You’ll learn to use mortgage systems and build strong communication and organisational skills.
Training Outcome:Upon completing the apprenticeship, there is potential to progress into a full-time Administrator role within the business. From there, you could move into more senior positions such as Case Manager, Compliance Support, or Marketing Assistant. With experience and further training, you could even explore routes into Mortgage Advising, Protection Advising, or other roles within our wider Yellow Brick Group, including Financial Planning and Estate Planning.Employer Description:Yellow Brick Mortgages is a national award-winning, independent mortgage brokerage based in Norwich. Since launching in 2018, we’ve grown rapidly, now supporting over 75 authorised advisors across the UK. We provide whole-of-market mortgage advice and pride ourselves on delivering exceptional customer service—something reflected in our 5,500+ 5-star Trustpilot reviews and our status as the UK’s #1 rated finance broker on the platform.
We’re more than just a mortgage firm. Community is at the heart of what we do. We’ve donated over £140,000 to local charities, planted 14,000+ trees for completed mortgages, and invested more than £150,000 in grassroots sports sponsorships. We also offer financial planning, wills, and estate planning through the wider Yellow Brick Group.
Our company ethos centres on support, growth, and doing the right thing—both for our clients and our team. We encourage learning, reward initiative, and believe in giving back. Joining us means becoming part of a forward-thinking business with a big heart and even bigger ambitions.Working Hours :Monday to Friday 9am to 6pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Approachable,Warm & Friendly,Presentable....Read more...
As a Transport Administration Apprentice, your role will support the Transport team and will have responsibility for the following:
You will help to plan, organise and manage the efficient and cost-effective routing of vehicles to ensure the deliveries and collections of the organisation, and our customers are met with a service that will be second to none
You will have the capability to support drivers and offer excellent customer service to all of our customers
You will assist with managing a diverse range of responsibilities to help support with the smooth running of the Transport operation
You’ll also be involved with a wide range of activities such as promoting and ensuring compliance with transport policies, procedures, legislation and service level improvements
Ensure vehicles are scheduled for service and inspections when required
Training Outcome:
An opportunity for somebody to develop against the Level 3 Business Administrator Apprenticeship Standard, with a view to joining the team on a permanent basis
Employer Description:European Metal Recycling is a global leader in sustainable materials with physical operations in the UK, USA, Germany and the Netherlands. Our core business is the recycling of metal and plastics from a range of public, commercial and industrial waste streams. Our recycling activities generate around 10 million tonnes of sustainable materials every year, saving over 10 million tonnes of CO2.
Our mission is to have great people serving our customers with dependable recycling solutions. EMR is still privately owned, with family values at its core. It’s a place where we care about our people, our customers, our workplace and our communities. We offer diverse and exciting career opportunities where individuals can make a difference and are recognised and rewarded for their hard work.Working Hours :Monday to Friday
0830- 1700Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
The successful candidate will provide evidence of their initiative, be a self-starter, accurate and flexible. You will need to be personable, able to work effectively under pressure, and have great organisational skills.
Assist with payroll
Filing and file management
Take minutes at meetings
Book rooms and venues
Assist with our booking system BookWhen
Assist with diary management and arranging meetings via Bright HR software
Assist with purchase orders using Xero software
Assist with printing and copying
Assist with IT
Update account information using Xero software
Answer the phone and respond to enquiries
Where applicable produce reports and other relevant documents
Support with events including booking forms, surveys and registrations
Support with customer service including emails, Facebook messenger, letters and marketing materials
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Continued employment and progression with the growing company
With experience and further training, you could become an administration manager, office manager
Employer Description:CLIMB 4 is a user-led social enterprise based in Grimsby, supporting children, young people, and families across North East Lincolnshire and surrounding areas. Operating from the Centre4 building, CLIMB 4 offers a wide range of creative, inclusive, and informal learning activities, peer support groups, workshops, and training programmes. Their experienced team is dedicated to promoting emotional, social, mental, and physical well-being. The name CLIMB 4 stands for Creative Learning, Inclusive of Mind and Body—reflecting the organisation’s holistic and community-focused approach.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Customer Service....Read more...
