Manage office administrative tasks such as filing, data entry, and maintaining records
Communicate professionally with internal and external stakeholders via phone, email and in-person
Organise meetings, including booking venues, preparing agendas, and taking minutes
Support project delivery by coordinating tasks, tracking progress, and updating documentation
Maintain and update databases, spreadsheets, and customer records accurately
Handle incoming and outgoing correspondence, including post and email
Provide customer service support, responding to queries and escalating issues as needed
Contribute to continuous improvement by suggesting efficiencies and supporting changes in administrative processes
Use business software such as Microsoft Office (Excel, Word, Outlook) and internal systems
Support HR or recruitment administration (if applicable), including scheduling interviews or onboarding paperwork
Work collaboratively with colleagues and participate in team meetings or training
Training:
Training will be taken online remotely
It will be provided through guided, independent study and workplace training
Training Outcome:
Apprentice would gain experience to take their career further
Employer Description:Polden Medical Practice is an expanding GP practice which consists of 2 surgeries, one in the village of Edington and one in the village of Woolavington both situated in the Polden Hills. The Practices are operational between the hours of 8.00am to 6.30pm and flexibility would be an advantage to assist with covering these hours.Working Hours :Core hours are 8.00am - 5.00pm, Monday to Friday. Hours to be agreed.Skills: Communication skills,Attention to detail....Read more...
The role is primarily desk based (office based in Welwyn Garden). Some travel to customer sites for installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to include IT Services, Calls and Lines, Connectivity, Business Mobiles and CCTV systems.
Answering the telephone, responding to emails and updating requests.
Ensuring commitment to core values, working in line with ‘best practice’ ensuring compliance to relevant policies.
To maintain confidentiality and discretion.
Provide first line analysis of all IT issues and ensure that SLA’s are met.
Keep customers informed of the status and progress of tasks and update tickets.
Ensure the customer is satisfied with the final resolution by placing a confirmation call.
Attend team and customer incident meetings and conference calls.
Complete other service-related tasks as required by your manager.
Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JBC SKILLS TRAINING LIMITED
Your training course
Information Communication Technician
Equal to Level 3 (A level)Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.) Employer Description:What We Offer, a fully supported apprenticeship with a recognised qualification. On-the-job training from experienced IT professionals. Career growth opportunities in a successful and expanding company. Exposure to modern technologies and customer-facing technical support. A friendly, collaborative, and supportive team cultureWorking Hours :Monday to Friday - Hours 09.00 – 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Keen Interest in Technology,Strong general IT skills,Full Driving License and Car....Read more...
Sales executive required to sell LED lighting products to the Automotive industry: (work lamps, bulbs, wiper blades, automotive lamps, mirrors, bulbs etc.
Requirements
Automotive industry and market experience and appreciation of importing goods for B2B sector. Ideally with a background in automotive after-sales along with an enthusiasm for cars.
Ability to develop relationships with new and existing customers.
Experience of importing from the Far East (especially Taiwan/China) is beneficial.
Microsoft Office, (especially MS Excel VLOOKUP???s, pivot tables etc.) MRP/ ERP system (preferably Navision) skills are required
Sales Responsibilities
Looking after key accounts including customer care and support.
Dealing with customer returns and credit facilities.
Entering customer orders and monitoring them through to delivery, tracking as and when necessary.
Liaising with customers on a regular basis via the telephone.
Answering incoming calls and deal with technical queries and requests for new product brochures.
Monitoring EBay and magazines to gain new business.
Motivate other team members.
Monitor competitors and be aware of price changes and new product availability. ....Read more...
Sales executive required to sell LED lighting products to the Automotive industry: (work lamps, bulbs, wiper blades, automotive lamps, mirrors, bulbs etc.
Requirements
Automotive industry and market experience and appreciation of importing goods for B2B sector. Ideally with a background in automotive after-sales along with an enthusiasm for cars.
Ability to develop relationships with new and existing customers.
Experience of importing from the Far East (especially Taiwan/China) is beneficial.
Microsoft Office, (especially MS Excel VLOOKUP???s, pivot tables etc.) MRP/ ERP system (preferably Navision) skills are required
Sales Responsibilities
Looking after key accounts including customer care and support.
Dealing with customer returns and credit facilities.
Entering customer orders and monitoring them through to delivery, tracking as and when necessary.
Liaising with customers on a regular basis via the telephone.
Answering incoming calls and deal with technical queries and requests for new product brochures.
Monitoring EBay and magazines to gain new business.
Motivate other team members.
Monitor competitors and be aware of price changes and new product availability. ....Read more...
Graduate Sales and Specification Support Consultant
Ashford Outskirts
Our Client is a fast-moving, team-oriented company based on the outskirts of Ashford. They supply high-quality products and services across the UK and internationally, priding themselves on being collaborative, detail-driven, and customer-focused. As the Sales and Specification Support Consultant, you will be part of a small team in a family-run business that values people who take ownership, think clearly under pressure, and have the people skills to handle all types of customers — even the occasional grumpy one!
Sales and Specification Support Consultant Role -
This isn’t your average admin job — attention to detail is crucial, and so is your ability to spot sales opportunities, ask smart questions, and work efficiently with both customers and colleagues.
What You'll Be Doing
Primary Focus – Sales Desk
- Responding to customer enquiries, creating quotes, and processing sales orders
- Organising UK deliveries and sample requests
- Advising clients on product options, specifications, and environmental factors
- Liaising with Area Managers and the Purchasing team to coordinate stock and pricing
- Conducting stock checks and recommending ancillary or complementary items
- Sourcing products to support customer project requirements
- Secondary Focus – Purchasing Desk (potential future transition)
- Processing supplier orders and managing project registrations
- Coordinating inbound goods and updating pricing information
- Responding to internal technical queries and managing supplier documents
- Maintaining the Vendor Library and sourcing alternatives where needed
What We're Looking For
Must-Haves:
- Exceptional attention to detail – if you don’t naturally spot errors or inconsistencies, this won’t be the right fit
- Strong communication skills – clear, friendly, and professional
- System literacy – comfortable navigating CRM/order systems, Excel and other Microsoft applications
- Sales-savvy mindset – we don’t need or want pushy, but you do need to ask the right questions and spot opportunities
- Due to the countryside location (with plenty of on-site parking), candidates will need to have their own transport, as they are not easily accessible by public transport.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Job Opportunity: Experienced Fitter–MachinistLocation: Bury, LancashireAre you an experienced Fitter–Machinist seeking a role where your skills are valued and your career can grow? Join a friendly, collaborative team working on advanced engineered systems for global industries.This hands-on role combines precision machining and mechanical fitting on complex systems. You’ll contribute to delivering high-quality equipment, supporting clients worldwide, and being part of a culture of continuous improvement.Why Work With Us:Low staff turnover and a culture that values people over pressure.Opportunities for career progression, which could include global travel and customer-facing roles.Collaborative environment with mentoring and support for continuous learning.Work on complex, precision-engineered systems that make a real difference for clients worldwide.Salary & Benefits:Basic: circa £30,000Overtime, Pension, 25 days holiday + bank holidaysProfessional development and on-the-job trainingFriendly, supportive, and inclusive workplace cultureFrequent staff events including food vans, gatherings, and an annual Christmas partyHours: Monday–Thursday 07:30–16:00, Friday 07:30–12:00, with optional overtime.What You’ll Be Doing:• Machine components using lathes, milling machines, and drilling equipment to tight tolerances.• Assemble and fit high-value engineered equipment, maintaining quality and reliability standards.• Collaborate with cross-functional teams on servicing, maintenance, and customer-focused projects.• Apply problem-solving skills and technical know-how in a precision-led environment.• Occasionally work off-site (UK & international) to support projects and customer service.What We’re Looking For:Experienced Engineer / Fitter–Machinist with relevant qualifications.Competent in English and Mathematics (GCSE Grade 5 / O’level Grade C or above).Experience in precision machining: turning, milling, drilling, and fitting (essential).Strong communication skills, professionalism, and customer focus.Willingness to learn, travel, and progress into new areas such as sales or global service roles.How to Apply:If you’re a qualified Fitter–Machinist who enjoys a hands-on, diverse role with room to grow, we’d love to hear from you.....Read more...
A market leader in electrical solutions for challenging and hazardous environments is seeking a Sales Coordinator to connect customers, suppliers, and the sales team. In this pivotal role, you???ll manage orders, quotations, and customer enquiries, while supporting Business Development Managers to deliver exceptional service and meet branch objectives.
Key Responsibilities:
Process quotations, sales orders, and purchase orders accurately
Build strong relationships with customer accounts
Follow up on quotes to secure new business
Manage supplier orders, returns, and non-conformances
Keep CRM data up to date
Support the sales team and contribute to process improvements
Key Skills:
Experience in electrical wholesale or distribution
Strong communication and attention to detail
Proficiency in Microsoft Office and CRM systems
Proactive, organised, and team-focused approach....Read more...
Support shipping departments with all tasks and train in freight forwarding
Sales / meeting, calling and emailing new customers to help grown the business
Training Outcome:
Progression to level 3 and role at the end if possible
Employer Description:We have 6 UK employees and 36 across India. We serve all customer
Forwarding and logistics requirements, Air / Sea and Road from across the world.Working Hours :Monday - Friday, between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
A market leader in electrical solutions for challenging and hazardous environments is seeking a Sales Coordinator to connect customers, suppliers, and the sales team. In this pivotal role, you???ll manage orders, quotations, and customer enquiries, while supporting Business Development Managers to deliver exceptional service and meet branch objectives.
Key Responsibilities:
Process quotations, sales orders, and purchase orders accurately
Build strong relationships with customer accounts
Follow up on quotes to secure new business
Manage supplier orders, returns, and non-conformances
Keep CRM data up to date
Support the sales team and contribute to process improvements
Key Skills:
Experience in electrical wholesale or distribution
Strong communication and attention to detail
Proficiency in Microsoft Office and CRM systems
Proactive, organised, and team-focused approach....Read more...
Check and monitor all customer orders received daily, via our integrations or manually via email.
Answers all customer queries within 24h (working day) via the marketplace portals. Queries can be product- or service-related. Monitor the resolution of tickets/issues for each customer and follow up.
For all customer inquiries for missing or damaged parts, book replacement parts with our warehouse team, and arrange for customer delivery.
For customers wishing to return their purchase, book the return to the account and arrange for our carrier to collect the item from the customer.
Investigate recurring customer complaints/queries, reporting findings to your line manager.
Share daily warehouse stock feeds with customers.
Support the sales team with administrative tasks, including creating PowerPoint presentations and compiling Excel product data collection sheets.
Participate in various sales campaigns periodically throughout the year.
Manage out-of-the-box items stored in the storage unit and promote and sell products to customers in the local community.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:After completion of the apprenticeship, is for the right person to join the team in a permanent administration role undertaking the full range of administration work throughout the company.Employer Description:Sourcebynet designs, sources, and delivers an extensive range of furniture and flooring products from around the world.Working Hours :Monday to Friday, 9.00am - 5.00pm with a 30-minute paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Our client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the delivery of high-quality, customer-focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The manager will monitor service desk performance, champion a customer-first approach, and ensure compliance with ITIL-aligned processes, security standards, and audit requirements. They will also work closely with Infrastructure, Field Support, and Applications teams to deliver seamless service and maintain effective communication with stakeholders across the business. The role further involves maximising the value of ServiceNow through workflow improvements, reporting, and automation, while also promoting knowledge sharing, self-service adoption, and the development of support documentation. Candidates should be educated to A Level standard and bring at least three years of experience in a service desk leadership capacity. Strong communication skills, attention to detail, accountability, and the ability to align service delivery with business goals are essential. Integrity and a commitment to continual improvement underpin success in this role.InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.....Read more...
As a Business Administration Apprentice, you will play a key role in supporting the daily operations of our homecare office. You’ll gain hands-on experience in administrative duties, customer service, compliance, and scheduling, while studying towards a nationally recognised qualification in Business Administration.
Key Responsibilities:
Answer telephone calls and respond to enquiries in a professional manner
Assist in scheduling care visits and updating rotas
Maintain accurate records and care documentation (digital and paper-based)
Support recruitment processes, including arranging interviews and referencing
Handle correspondence via email and post
Assist with compliance checks (e.g., DBS, training, right-to-work documentation)
Update internal databases and systems
Liaise with care staff and clients to support smooth service delivery
Support with invoicing and timesheet processing
Maintain confidentiality and follow data protection policies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
A full-time position with Lotus Care after the apprenticeship has been completed, with potential promotion opportunities available
Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
To provide a welcoming and professional reception service for tenants, visitors and callers to the Business Centre, while undertaking training and development towards a recognised qualification in Customer Service.
Main duties include:
Act as the first point of contact for visitors, tenants and clients
Greet all visitors in a professional and friendly manner
Answer calls, respond to emails and direct enquiries appropriately
Support with visitor sign-in procedures and security checks
Handle incoming and outgoing post and deliveries
Maintain accurate records, logs and systems
Provide general administrative support
Keep reception and communal areas presentable and welcoming
Report maintenance or facility issues to appropriate staff members
Training:Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2 Apprenticeship qualification.Training Outcome:Opportunity to apply for internal vacancies.Employer Description:Gateshead Council serves around 196,000 residents, delivering a wide range of services including housing, education, social care, transport, leisure and environmental services. The council employs over 4,000 staff and works with local partners, businesses and communities to improve the borough and support economic growth. Business Gateshead plays a vital role by offering business support and managing business centres that provide the right environment for companies to start, grow and thrive.Working Hours :37 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
The Company Our client is a mid-sized industry super fund recognised for its collaborative culture and unwavering commitment to member-first outcomes. With a strong focus on innovation and strategic growth, they have established themselves as a trusted partner in helping Australians achieve their retirement goals. The Opportunity The IT Customer Support Representative (Service Desk Level 2) serves as the initial point of contact for providing support, guidance, and troubleshooting to users throughout the organization. This role works closely with technology team members and key business stakeholders to help achieve the organization’s strategic and operational objectives. This a newly created Sydney based opportunity which will require you to work 5 days a week in the office (ESSENTIAL) Key Accountabilities
Monitor, triage and respond quickly and effectively to requests received through the IT helpdesk
Utilise and maintain the helpdesk tracking software (JIRA)
Provide software support and fault diagnosis onsite and via remote access
Install, test, and configure workstations, software, and peripherals onsite and remotely (occasional travel required)
Manage IT assets: order, receive, log, track, and update inventory
Handle employee IT onboarding, cross-boarding, and offboarding
Perform daily system checks and maintain networks, systems, and dashboards
Support and maintain virtual workplace tools (Office 365, SharePoint, HRIS) and encourage effective usage
Ideal Experience
Demonstrated customer service experience in a similar technology role
Outstanding customer service skills and an ability to work under pressure in a busy fast paced environment
Requirements include;
ITIL Certification (Essential)
Superannuation OR Financial Services Experience (Essential)
Tertiary qualification in Information Technology or related discipline (Essential)
Active Directory Administration (On-Premises Active Directory, EntraID and Hybrid) (2-3yrs)
Microsoft 365 Administration (Exchange/SharePoint/Teams) (2-3yrs)
Microsoft Device and Software Management (SCCM/ Intune) (2-3yrs)
Windows Server 2016-2022 administration (2-3yrs)
Microsoft Office application suites (2-3yrs)
Business Application Support experience - Apple IOS devices, Video Conferencing and Collaborative tools (Zoom/Teams), Atlassian (2-3yrs)
Peripheral equipment troubleshooting (2-3yrs)
Networking concepts eg TCP/IP, DNS, DHCP, VPN (2-3yrs)
Why Apply
Join a purpose-driven organisation that prioritises member outcomes
Work in a collaborative environment that values diverse perspectives
Be part of an organisation committed to helping Australians achieve financial security in retirement
If you would like to join a high achieving, supportive business, please apply. Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. ....Read more...
As an Apprentice Sales Support Assistant, you’ll play a key role in supporting our Sales Executives, delivering high-quality assistance, and providing outstanding customer service across all areas of the department. This role contributes to the smooth running of sales operations, helping to build strong relationships with trade accounts and ensuring the wider Sales team can focus on achieving and exceeding targets.
Main Tasks include:
Provide administrative support to Sales and Account Managers across the department
Assist with the organisation of ship visits and educational programmes
Coordinate incoming invoices and promotional claims, ensuring correct sign-off and processing
Help plan and execute sales events, including logistics and promotional needs
Monitor and update tour operator/reseller websites, addressing discrepancies as needed
Respond promptly and professionally to trade account queries via the Sales Support inbox
Manage bookings and cabin allocations for non-allocation tour operators and non-UK resellers
Administer pre-cruise requirements and booking amendments for Tour Operators and non-UK resellers
Assist with brochure and promotional distribution in collaboration with Trade Marketing
Support the planning and coordination of ship visits and educational trips
Full training will be provided to the successful candidate.Training:This is an apprenticeship; the successful candidate will work towards the Customer Service Practitioner Level 2 qualification which has an estimated course duration of 15-months.
This will be a work-based apprenticeship, therefore there will be no requirement for a day release to college. You will have an allocated assessor from an apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course.Training Outcome:After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business. Employer Description:At Fred. Olsen Cruise Lines, we believe a cruise is different to a holiday. A cruise is about the joy of the journey, as well as the destinations you visit, and exploring the world from the wonderful vantage point of the ship and the sea.
We plan our cruises differently. Our team of Journey Planners change our itineraries every year - unlike some other cruise lines who always sail the same routes. We also put as much time into planning scenic cruising on every sailing as we do in choosing the destinations themselves. As a result, we have won Cruise Critic’s award for best itineraries 5 years in a row.
Our smaller-sized ships have been elegantly designed and they all look and feel like ships with wide open deck spaces as well as lounges and restaurants which have been meticulously planned to ensure you have a wonderful experience. The smaller size of our ships also allows us access to more interesting places, such as Norway’s lesser known Fjords. It also means we can dock in the heart of some of the world’s most fascinating cities.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.Working Hours :Monday - Friday 9am - 5pm with a 1-hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Lead Engineer – Aerospace / Mechanical
Location: Hayes, UK (Hybrid)
Type: Permanent
Salary: £50-£54k
We’re seeking an experienced Lead Engineer to take ownership of a landing gear product line or technical projects, acting as the main point of contact for all engineering matters. You’ll lead projects from concept to completion, support customer needs, and drive continuous improvement in a fast-paced aerospace environment.
What you’ll do:
Own and manage all technical aspects of your product line.
Lead engineering projects, ensuring delivery on time, to spec, and within budget.
Support sales with technical input, pricing, and proposals.
Analyse technical data and manage customer-driven changes.
Collaborate with global teams and share best practices.
What we’re looking for:
Degree in Aeronautical/Aerospace or Mechanical Engineering (or equivalent experience).
Proven track record in delivering technical projects in aviation/aerospace.
Knowledge of landing gear systems (preferred) or complex technical data analysis skills.
Familiarity with AMM/IPC/CMM, MRP/SERP (e.g. SAP/AMOS).
Understanding of EASA Part 21J/21G/145.
Strong communication and customer engagement skills.
Why join us?
Hybrid working.
Competitive salary.
Opportunity to lead projects with real impact in the aerospace industry.
Fantastic employee benefits including medical insurance and discounted flights!
Apply now with your CV and take the next step in your engineering career.....Read more...
Location: Central Glasgow
Salary: Up to £27,000 per year
Job Type: Full-time, 5 days per week
Zest Optical are working with a fast-growing optical brand who are changing the way people buy glasses to recruit an Optical Assistant for their store in Central Glasgow.
This is a great opportunity for someone with optical experience who wants to be part of a modern, forward-thinking brand that’s shaking up the industry.
The Role
As an Optical Assistant, you will:
Provide friendly, professional support to every customer
Assist with dispensing lenses and frames
Support the wider team to deliver a first-class customer experience
Play an active role in the smooth running of the store, including stock and appointments
The Person
We’re looking for someone who is:
Experienced within an optical environment (essential)
Confident working in a busy retail setting
A strong communicator who enjoys working with people
Well-organised with great attention to detail
The Opportunity
Salary up to £27,000
Bonus scheme available
Full-time role, 5 days per week
Join a modern, growing optical brand with excellent progression opportunities
Potential to progress into management in the future
If you’re looking for a role where you can bring your optical expertise into a fun, customer-focused environment, this could be the perfect next step.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Location: Silverburn Shopping Centre, Barrhead
Salary: Up to £27,000 per year
Job Type: Full-time, 5 days per week
Zest Optical are working with a fast-growing optical brand who are changing the way people buy glasses to recruit an Optical Assistant for their store in Barrhead.
This is a great opportunity for someone with optical experience who wants to be part of a modern, forward-thinking brand that’s shaking up the industry.
The Role
As an Optical Assistant, you will:
Provide friendly, professional support to every customer
Assist with dispensing lenses and frames
Support the wider team to deliver a first-class customer experience
Play an active role in the smooth running of the store, including stock and appointments
The Person
We’re looking for someone who is:
Experienced within an optical environment (essential)
Confident working in a busy retail setting
A strong communicator who enjoys working with people
Well-organised with great attention to detail
The Opportunity
Salary up to £27,000
Bonus scheme available
Full-time role, 5 days per week
Join a modern, growing optical brand with excellent progression opportunities
Potential to progress into management in the future
If you’re looking for a role where you can bring your optical expertise into a fun, customer-focused environment, this could be the perfect next step.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Location: Livingston
Salary: Up to £27,000 per year
Job Type: Full-time, 5 days per week
Zest Optical are working with a fast-growing optical brand who are changing the way people buy glasses to recruit an Optical Assistant for their store in Livingston.
This is a great opportunity for someone with optical experience who wants to be part of a modern, forward-thinking brand that’s shaking up the industry.
The Role
As an Optical Assistant, you will:
Provide friendly, professional support to every customer
Assist with dispensing lenses and frames
Support the wider team to deliver a first-class customer experience
Play an active role in the smooth running of the store, including stock and appointments
The Person
We’re looking for someone who is:
Experienced within an optical environment (essential)
Confident working in a busy retail setting
A strong communicator who enjoys working with people
Well-organised with great attention to detail
The Opportunity
Salary up to £27,000
Bonus scheme available
Full-time role, 5 days per week
Join a modern, growing optical brand with excellent progression opportunities
Potential to progress into management in the future
If you’re looking for a role where you can bring your optical expertise into a fun, customer-focused environment, this could be the perfect next step.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Locum Dispensing Optician – 6 Week Project
Locations:
London (Holborn)
We’re looking for experienced Qualified Dispensing Opticians (GOC registered) to support an exciting customer project in Holborn, London.
This is a self-employed role with project-based days, ideal for a DO who enjoys variety, independence, and meeting patients in a different setting.
What you’ll be doing
Completing dispensing appointments (30 minutes per customer): checking validity of recent prescriptions, helping customers select frames, and recording frame/lens requirements.
Conducting collection appointments (15 minutes per customer): fitting customers with their new lenses.
Working closely with on-site host to ensure smooth delivery of service, logging details accurately in a standardised spreadsheet (training provided).
Coordinating with the team on logistics, including carrying frames to session venues.
The opportunity
London: 18 days project work (+ training + potential 2 mop-up days)
6 weeks of 3 days / week (Tuesday, Wednesday and Thursday)
Start date: 30th September 2025
About you
GOC registered Dispensing Optician
Confident dispensing different brands of lenses
Comfortable working independently, managing patient flow, and keeping accurate records
Own laptop required for order logging
What’s on offer
Self-employed contract – invoice for your days worked
£200/day
Training session provided to get you set up
An opportunity to support a unique project in the industry
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Our teams are well-trained and very knowledgeable, with many having completed their apprenticeships at JB Engineering. We are passionate about the next generation of learners and new technologies. Our customer base spans small, medium, and large companies across the mining, food, and energy industries. We are a small company that offers a highly personalised learning experience, providing practical, academic, and emotional support. The apprenticeship is a joint learning relationship between the learner and JB Engineering; your success is our success. As an apprentice at JB Engineering, your day-to-day responsibilities will include:• Housekeeping. Maintaining your work area. • Shadowing your supervisor, you are supervised whilst learning. • Learning in action, practice welding.• Carrying out all Health and safety procedures. The Welder fabricator is primarily responsible for manufacturing customer orders using their welding and fabrication skills.• Record learningTraining:This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Possibility of a full-time post upon completing the apprenticeship.Employer Description:We have a combined engineering experience of over 50 years, which covers the following business sectors: mining, food processing, quarry, mineral processing, paper and brewery. Our engineering company is committed to delivering excellence through expert craftsmanship and attention to detail. Our trades people skills are wide ranging, and we support progression and training.Working Hours :Monday - Friday.Skills: Attention to detail,Communication skills,Customer care skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach to troubleshooting and customer service is essential, along with a genuine enthusiasm for technology and teamwork. If you're someone who enjoys helping others and wants to grow in a supportive, inclusive environment, we’d love to hear from you!
Key responsibilities:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal then handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards.
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you:
Are motivated and enjoy working in a fast-paced support environment
Have a positive, solutions-focused mindset and a commitment to excellent service
Feel confident diagnosing and resolving technical issues
Can work independently but also value collaboration and shared success
Take pride in ensuring our customers feel supported and informed every step of the way
Can demonstrate an interest in IT, software and hardware
Hold a valid UK driving license and have access to your own vehicle
Training:Expected duration: 17 months Apprenticeship level: Level 3 (Advanced) Programme: Information Communications Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support TechnicianEmployer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers
We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package
We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent teamWorking Hours :37.5 hours (8:30 am to 5pm including 1 hour lunch). Training day will be treated as day in the office for learning only. We will incorporate all learning time into 1 day a weekSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft 365,MAC OS Support,Wifi Solutions,Hardware & Software Knowledge,LAN/WAN,Motivated,Work in a Fast-Paced Setting,Positive Mindset,Confident,Able to Drive....Read more...
Deliver an outstanding customer experience by providing advice and resolving customer queries
Resolving any and all customer queries
Communicating with customers via telephone and email and sometimes face to face
Liaising with all services and departments within the council
Training:
Customer Service Practitioner level 2 apprenticeship standard
You will have all training in the workplace delivered by qualified coaches who will visit you every 4-6 weeks
20% off the job training will be provided by the employer
English and maths functional skills level 2 if required
Training Outcome:Potential full-time employment with the company after successful completion of apprenticeship. Employer Description:East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.They hugely value staff and know that in order for them to remain successful, it is essential to recognise talented employees, developing and retaining them within the organisation. They are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.Working Hours :Working days and hours to be agreed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Assembly and production of OnlyCat
Manufacturing supply chain establishment
Distribution supply chain establishment
liaising with pre-order backers and providing customer support
Product assembly. This will be an important stepping stone to automating production:
involving analysing the design and assembly procedure for potential improvements for volume production and quality control
Develop and maintain positive customer and community support
An important part of operations will include learning the functionality of the product and supporting backers/customers with a variety of questions:
from technical through to deliveries. In addition, it is envisaged that the team member will support with elaboration of installation manuals and user guides.Training:
The apprentice will visit Northumberland College 1 day per week for 42 Months
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
After a further period of skills and technical knowledge development all apprentices will be required to achieve the following qualifications:
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence)
Product Design and Development Plus one of the following Level 3 Diploma in Engineering Technology (QCF):
for starts up to June 2017 only Level 3 Extended Diploma in Engineering Technologies (QCF)
for starts up to June 2017 only Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Training Outcome:We would certainly look to continue the journey with candidates who have settled into the role well, gelled with the team, and providing a positive contributionEmployer Description:OnlyCat started out of a home prototype. Around 3-years ago, we decided to commit the time and effort to develop OnlyCat into a high-tech, high-quality consumer product. In October 2022 we launched a crowdfunding campaign on Indiegogo; which as of now has raised in excess of £1M in orders, equating to 2800 cat flaps. Our cat flap is the best in its class (and in the world), and we are looking for someone who can help develop OnlyCat into a thriving business.Working Hours :9-5 Monday FridaySkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Day-Day Responsibilities:
Support office and warehouse teams with daily administrative tasks
Process customer orders and update internal systems accurately
Assist with stock control, inventory checks, and data entry
Prepare and maintain records, reports, and documentation
Communicate with customers, suppliers, and colleagues professionally
Help coordinate deliveries, collections, and logistics paperwork
Learn and follow health, safety, and compliance procedures
Provide general office support, including filing, scanning, and answering calls
Benefits:
On-site parking
Good transport links
Competitive pay
Regular and consistent shift pattern
Company pension, paid holidays, and statutory benefits
Ongoing support and training
Opportunities for career progression
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship Level3 Qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Absolute Warehouse Services is a leading 3rd party Warehouse, Storage and Ancillary services company dealing with numerous local, national and international businesses since2009. Our management team have over 120 years of combined industry expertise.
Since our inception, Absolute Warehouse Services has risen to become a premier provider in the warehousing, storage, and ancillary services sector. At the heart of our operation is a steadfast commitment to absolute confidence and peace of mind for our diverse clientele, which spans local, national, and international businesses.
Working Hours :Monday - Friday (9AM - 5PM)Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
