The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem-solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Trainee Sales Representative
Location: Ferndown
Salary: £26,000 per annum plus commission
Hours: Monday Friday 8:30am 5pm
We are seeking a motivated and enthusiastic Trainee Sales Representative to join our clients sales team. This is an exciting opportunity for someone looking to start a career in sales, with full training and support provided. The ideal candidate will be personable, proactive, and eager to develop their sales and customer service skills in a professional environment.
Duties:
- Manage the development of new accounts, and maximise business
- Support the sales team in identifying and pursuing new business opportunities
- Build and maintain strong relationships with new and existing clients
- Assist in preparing proposals, quotes, and sales documentation
- Conduct follow-ups on leads, enquiries, and quotations
- Maintain accurate records and update the CRM system
- Attend training sessions and team meetings
- Work towards agreed sales targets and KPIs with guidance from your manager
Skills:
- A genuine interest in a career in sales
- Excellent communication and interpersonal skills
- Positive attitude with a willingness to learn and grow
- Strong organisational skills and attention to detail
- Ability to multitask and manage time effectively
- Proficient with Microsoft Office and general IT systems
- Full UK driving licence is essential
- Previous customer service or sales experience is beneficial but not essential
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!....Read more...
Assist with Property Maintenance: Learn how to arrange inspections, log maintenance issues, and follow up on repair work to keep our properties in top condition
Support Leasing and Marketing Activities: Get involved in property viewings, prepare tenancy documents, and assist with social media and marketing tasks
Learn Financial Processes: Gain experience with rent collection, invoicing, and understanding property budgets
Understand Housing Regulations: Get up to speed on the legal side of property management, including compliance with health & safety and landlord legislation
Provide Administrative Support: Help with office tasks such as filing, updating databases, and scheduling appointments
Training:All training and qualification will be achieved at the workplace. Training Outcome:
Permanent Position in the company
Managerial progression in the company
Employer Description:Crown Properties offers Sales, Lettings and Property Management services throughout Gloucestershire. We pride excellent customer service and value our customers. We like to strive to be the best!Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Creative,Patience,Professional Appearance....Read more...
Filing, scanning and photocopying
Answering client emails
Processing invoices
Customer service
Answering telephones
Training:
Training in the workplace
Training Outcome:Progression opportunities will be discussed at interview.Employer Description:Teqex are a North West based company, providing IT Goods, Services & Support to companies ranging from Sole traders and SMBs to large corporate organisations, Local & National government departments including Education trusts & The NHS.
We pride ourselves on exceptional customer service and client relationships as we feel that this is important to our business and for our clients to be able to continue growing their business without the need for any disruption.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Office Management:
General administrative duties and office coordination
Documentation management and filing systems
Reception and communication support
Office organization and coordination tasks
Content Operations & Sales/Marketing Administration:
Content creation and operational support
Sales and marketing administrative tasks
Customer communication support
CRM data management and maintenance
Marketing material assistance and coordination
Procurement & Inventory Management:
Purchase order creation and tracking
Supplier correspondence and liaison
Stock level monitoring and inventory updates
Price comparison research and analysis
Delivery coordination and logistics support
Invoicing Team Support:
Working directly with the invoicing team
Invoice processing and management
Financial data entry and administration
Accounts administration support tasks
General Administrative Skills Development:
Cross-functional business operations exposure
Professional communication and correspondence
Data management across multiple systems
Administrative process improvement and efficiency
Customer service and stakeholder liaison
Training:
Business Administrator Level 3 Apprenticeship Standard
College workshops will take place at our Southgate Campus every 3rd Monday of each month
On the remaining weeks of each month, you will be allocated 6 hours a week of study which will be remote study
Training Outcome:
On the completion of your apprenticeship, there may be scope to join us on a full time basis
This will depend on how you perform on the apprenticeship, as well as business conditions at that time
Employer Description:Digital Messaging Company is a leading provider of digital signage services. Whether you require just the hardware to manage your own network, or everything from hardware and software to installation and content management, Digital Messaging Company is well placed to assist.
Whether you are in retail, healthcare, catering, defense or corporate, we truly understand the importance of delivering high quality clear messages and promotions to your customers, visitors and staff. Furthermore, our partners commonly receive a revenue increase of up to 35% when moving from static to digital signage. An achievement of which we are very proud!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Team working....Read more...
Ready to take the next step in your optical career? This is more than just a job - it's your pathway to success in a thriving optical business! This role offers the perfect blend of career growth and work-life balance. Plus, with a potential progression pathway to Assistant Manager, you'll have the support and training to turn your ambitions into reality!Why This Role?Boots Opticians (franchise) store doesn't just sell glasses - they create unforgettable experiences for customers. They're looking for a passionate, ambitious Optical Advisor who wants to grow, lead, and make a real impact.What's In It for You?
A clear progression pathway - advance to Assistant Manager and even move into management in the future!Flexible working hours - because work-life balance matters.Discretionary monthly bonus - get rewarded for your dedication.Generous staff discounts - exclusive savings on eyewear and more.Private medical insurance & company pension - because your well-being is a priority.Training & development support - we invest in your future success.
The Role You'll Love...As an Optical Advisor, you'll be at the heart of the store, delivering exceptional service and helping customers find the perfect optical solutions.But that's not all! You'll also:
Inspire and lead - support your team and drive business success.Deliver outstanding customer care - making every interaction memorable.Keep operations running smoothly - managing stock, minimising loss, and ensuring a seamless customer journey.Grow and develop - with training and mentoring to help you reach the next level in your career.
What You Need to Succeed:
Passion for customer service and a desire to progress in the optical industry.Strong communication skills - you're the face of the brand!Ability to lead, inspire, and problem-solve in a fast-paced environment.Experience in a similar role? Fantastic! But if you're eager to learn, we'll support you every step of the way.
Diversity & Inclusion Matters:Boots believes in equal opportunities and building a diverse team that reflects the community they serve. Everyone is welcome!Schedule:Location: Brighton London RoadShifts: 9 AM - 5:30 PM, across 5 days (Monday to Saturday).Ready to Join Us? Apply Now!If you're excited to grow your career in a company that values your ambition, talent, and potential, our client wants to hear from you! Click the link to attach your CV and start your journey with Boots Opticians.Your future in optics starts here!....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Assistant General Manager - £35,000 The Role:We are seeking an experienced and motivated Assistant General Manager to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations.Key Duties:
Oversee daily operations, ensuring high standards of customer service and operational efficiency.Lead, train, and develop the team to maintain performance and engagement.Communicate clearly and professionally with both team members and customers.Supervise staff during shifts, providing on-the-spot support and direction.Manage stock levels and assist with ordering and inventory control.Organise promotional events and support marketing initiatives.Collaborate with senior management to identify and implement performance improvements.
Requirements:
Proven experience in a supervisory or management role in a hospitality, events, or leisure setting.Strong leadership and team development skills.Excellent communication and customer service abilities.Ability to multitask and remain calm under pressure.Previous experience in private functions or event coordination is highly desirable.
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666kateb@corecruitment.com ....Read more...
Daily duties will include:
Answering the telephone
Telephoning mortgage and insurance companies for updates on clients’ applications
Providing updates to clients by email and telephone
Updating the client computer database
Providing support to our team of financial advisers
Completing online applications for mortgages
Providing support to the team of administrators
Training:The successful candidate will work towards the Level 3 Business Administrator Apprenticeship Standard. This will involve one day a month group training at our centre in Newbury, and a 1-1 monthly training and review meeting with their training consultant.
Functional skills English and maths Level 2 will be delivered through weekly sessions if required at our training centre in Newbury.Training Outcome:On going training and personal development are encouraged and supported.Employer Description:Firstxtra Financial Services is a long established, successful family owned business with professional advisers covering the UK with the head office in Newbury, Berkshire.
Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance.
Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.Working Hours :8.45am - 5.15pm (1-hour for lunch)
Monday to Friday plus a min of 1-Saturday per month after a qualifying periodSkills: Communication skills,IT skills,Customer care skills,Team working,Confident,Outgoing Personality....Read more...
What you’ll be doing:
Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities.
Customer Relationship Building: Develop and maintain positive relationships with clients, ensuring excellent service and customer satisfaction.
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team.
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers.
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions.
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals.
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role.
Training:Your training plan:
Level 3 IT Tech Sales Standard
Apprenticeship training will be delivered online
Full support from the tutor for the duration of the apprenticeship
Training Outcome:Comprehensive Training: Get all the tools and support you need to excel in telesales.
Career Progression: Opportunities for growth.
Dynamic Team Environment: Work alongside a supportive team.
Ongoing Development: Learn new skills and build your sales career If you’re ready to jumpstart your career and join a thriving team, we’d love to hear from you!Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :8.00am - 5.00pm, Monday - Friday.Skills: IT skills,Communication skills....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support.
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 to 16:00 or 09:00 to 17:00, 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Data input to internal systems.
Working with internal spreadsheets detailing customer requirements.
Answering incoming telephone enquiries.
Booking shipping lines using internal systems.
Liaising with customers via email & telephone to keep them updated on shipments.
Export Customs Clearance processes.
Using inhouse freight systems to track shipments.
Customer invoicing processes.
Training:
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:When successfully completed the apprenticeship, the qualified person will potentially be employed permanently with yearly pay increase reviews and private healthcare.Employer Description:KG Logistics is an independent freight forwarding and logistics company based in the UK. We provide a range of professional services using a complex network of international agents.
Established in 2006, we have operation hubs based in Kent and Aberdeen and over 100 years of combined experience working as independent freight forwarding specialists.Working Hours :Monday to Friday, 9.00am to 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Over the course of the programme, you will:
Procurement: Support supplier negotiations, ethical sourcing, price and contract management
Inventory Management: Learn demand planning, stock control, and freight coordination
Warehouse Operations: Gain hands-on knowledge of goods flow, capacity planning, and distribution
Project Work: Collaborate cross-functionally on business improvement initiatives
Global Exposure: Contribute to European and international projects within our wider Häfele network
You'll also benefit from mentorship, structured development and the chance to explore your interests within different supply chain specialisms.Training:Delivery: Blended - in-person learning blocks in Milton Keynes MK:U (Cranfield University) campus and online
Work: At Hafele UK Head Office in Rugby, WarwickshireTraining Outcome:This course prepares apprentices to thrive in the digital transformation of logistics, equipping them with the knowledge, skills, and hands-on experience to manage global supply chains. Designed to meet industry demands, it blends practical learning with real-world application.Employer Description:The Company:
Häfele is an internationally trusted name supplying furniture fittings, ironmongery, and hardware to the
trade. We are recognised for our extensive range and quality of product as well as our expertise in the
industry and excellent customer service. At Häfele UK we believe our team members are our greatest
asset and our culture promotes development opportunities to help you reach your career goals. We offer
comprehensive customer support through our best-in-class sales and support team, and we support the
wellbeing of all team members though our Employee Assistance Programme, rewards and health
scheme. We also run numerous company and charity initiatives throughout the year.Working Hours :Monday to Friday, 8:45am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Proactive,Willingness to travel....Read more...
We are a leading & long established commercial property consultancy and chartered valuation surveying firm, providing expert advice and services to a diverse range of clients. We pride ourselves on our professionalism, integrity, and customer-focused approach.
We are seeking a motivated and presentable Apprentice to join our dynamic team. This is an excellent opportunity for someone looking to start their career in the commercial property sector. No prior experience is required as full training will be provided, with the potential to gain valuable experience and professional qualifications in the field.
Key Responsibilities
Provide administrative support to the consultancy and surveying teams
Answer telephone calls and respond to email enquiries from clients and customers
Assist with the preparation of reports, documents, and correspondence
Maintain accurate records and filing systems
Liaise with clients, customers, and colleagues in a professional and courteous manner
Support the organisation of meetings and appointments
Carry out any other duties as required to support the team
Training:Compete Apprenticeships and Training will provide comprehensive training to the Customer Service Practitioner Level 2 Apprenticeship Standard along with Functional Skills where necessary.Training Outcome:You will achieve Apprenticeship Standard Customer Service Practitioner Level 2.Employer Description:Fitton Estates has been established for over 30 years. We are a Commercial Property Consultants and Chartered Surveyors offering a professional agency and property consultancy practice throughout our surrounding regions of Sefton and West Lancashire.
We combine a qualified approach with extensive experience and deep set local knowledge. We strongly believe we are the best at what we do in our area.
Our agency practice extends to the retail, office, industrial and leisure markets. We deal frequently and comfortably with residential and commercial investments, developments, land and rural properties. As agents our mandate is always the same; maximising value and saleability, with a considered outlook to prevailing conditions and market sensitivity. Our clients range from private individuals and pension funds to charities and Local Authorities.
As Chartered Surveyors and RICS registered valuers we carry out formal RICS Valuations and professional work for numerous purposes. These include SIPP/Pension fund valuations, HMRC compliant Probate valuations, Expert appointments for family matters and private client instructions.Working Hours :Monday to Friday (no weekends). Shifts to be confirmed.Skills: organisational skills,communication skills,Proficient IT skills....Read more...
At Everyone Active you will work towards your Supervisor Team Leader L3 apprenticeship qualification over the course of 12-18 Months.
Main Duties:
To assist with set ups of sports activities and events as well as providing support across a diverse building which includes conferencing, bar and theatre
To take an active lead in the Health & Safety coordination of the facility
Be able to lead and motivate a diverse team fully embracing our company values
Be focused on high customer service standards
Have excellent verbal, written and IT communication skills
Create an environment where colleagues can achieve their full potential
Demonstrate exceptional time management and deadline compliance
Further Duties:
Service Development:
Demonstrate through your behaviour and attitude that as part of the team you have ownership of and understand the company vision, missions and values
Complete the tasks to ensure the standards of the facility meet company expectations
Ensure the building and surrounds are clean and tidy
Ensure all energy reduction actions are undertaken on a daily basis throughout your shift
Support the centre's work towards Quest, IiP, ISO 14001, 45001 and other awards
A safe, secure, clean, well maintained facilities that are accessible and inclusive for all
Start shifts on time
Wear uniform as per the company standard
Take appropriate action when identifying faults and hazards following all H&S procedures
Achieve standards described in operations manuals
Ensure daily operational checklists are completed
Ensure cleaning tasks are completed to the company standard as per the schedule and signed off
Observe COSHH and PPE training
Promote the safe use of all areas:
Ensure equipment setups are completed safely, to the required standard and on time
Report all hazards to the duty manager to report on EQMS and isolate if required
Enforce Normal Operating Procedures at all times
Follow Emergency Action Plan procedures at site
Offer a warm and friendly welcome every time
Deliver a customer experience that generates customer compliments
Listen, value and respond to all comments made by customers
Greet each customer you meet during the shift
Deliver a customer experience that generates customer compliments
Report customer feedback to Duty Manager
Have knowledge of facility programmeSupport other departments within the centre as needed
Training:
Team Leader Supervisor Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
This will lead to Duty Management which can have a number of options to develop from
Employer Description:Taunton pool is one of the premier aquatics centres in the region. The 33.3m main pool includes family friendly changing village facilities. Alongside the pool, this centre also has a health suite that includes a sauna and steam room to help you unwind after a long day or a particularly tough session in the pool.Working Hours :Including Early Mornings, Evenings and Weekends - Exact Shifts To Be ConfirmedSkills: Team Working,Organisation Skills....Read more...
Deliver high-quality IT support: Provide excellent customer service and technical support in person, via phone, and email, ensuring timely resolution of incidents and service requests
Incident management & troubleshooting: Take ownership of user incidents, track progress, and resolve issues related to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune
System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks
Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure full-time employment after completing: This is 20% higher than the national average
Employer Description:Vernacare is a UK-based, global leader in sustainable healthcare solutions, specializing in infection prevention, clinical waste management, and surgical solutions. They are known for pioneering products designed to improve patient and healthcare professional outcomes, reduce infection risks, and promote sustainability. Vernacare operates five manufacturing sites across the UK, with their headquarters located in Chorley.
Benefits:
25 days holiday & bank holidays: Enjoy a healthy work-life balance with 25 days of annual leave plus 8 bank holidays.
Pension scheme: Access to a competitive pension plan to support your future financial wellbeing.
Employee assistance programme (EAP): Free, confidential support and advice for personal or professional challenges.
Regular staff forums: Opportunities to share ideas and feedback through regular forums across all sites.
Life insurance: Peace of mind with life cover providing 4x your salary to your family.
Cycle to work scheme: Save on a new bike and accessories through a salary sacrifice scheme for your commute.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Team working....Read more...
Your future starts here!Do you have a passion for HGV’s? Do you strive to deliver excellent customer service? Are you looking for a career with an industry leading brand? If so, you are in the right place. We offer a customer service apprenticeship that sets you up with a career for life.TruckEast is an established Scania dealer and one of the UK’s largest independently owned commercial vehicle workshop operators. Representing the Scania brand enables TruckEast to provide premium quality new and used vehicles for customers across their region. More than that, the Scania badge over their workshops sets the standard for the highest quality products and performance in both sales and aftersales. Operating from 13 dealer points, right across the eastern counties of England, TruckEast provide service and specialist aftersales support for all-makes of HGV, passenger vehicles, vans and all types of agricultural and industrial vehicles.Why choose a Scania apprenticeship?An apprenticeship scheme is one of the best ways to have first class on-the-job training and earn a regular wage. The award-winning programmes are run by education provider Remit – they’ll give you the chance to join a world-renowned company and gain a nationally recognised qualification.As part of the Scania Apprenticeship Programme, you will have the opportunity to gain new skills and knowledge whilst being the face of one of TruckEast’s branches. You will also receive excellent training at Scania’s state-of-the-art learning academy to further develop your new skills and knowledge to the next level. Through a combination of practical and theoretical learning; the apprenticeship programme is designed to make the most out of your potential.TruckEast is a dynamic and exciting work environment. If you are highly-motivated and enjoy responsibility, they want to hear from you!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.Great benefits package including:
30 days holiday each year rising to 34 with length of service
Fully funded training programme
Tablet provided to support training
Non-contributory savings scheme for each apprentice, which is paid out to each graduate after 10 years service
Private medical insurance
Enhanced employer pension contributions
Opportunity to complete Duke of Edinburgh Gold Award
Team days out
Mentor and manager support throughout
Employer Description:TruckEast is an established Scania dealer, and one of the UK’s largest independently owned commercial vehicle workshop operators.
Representing the Scania brand enables them to provide premium quality new and used vehicles for customers across the eastern counties.
With 13 dealer points, across Northamptonshire, Buckinghamshire, Cambridgeshire, Suffolk, Norfolk and Essex, they can provide specialist aftersales support. This means convenient, local access to a one-stop-shop for commercial vehicle servicing, repairs and maintenanceWorking Hours :Monday to Friday, 8.00am - 5.00pm or 9.00am - 6.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Excellent telephone manner,Initiative....Read more...
Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work
Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure
Ensure that all job cards are submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system
Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed
Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer
Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
Provide support to the workshop service controller by producing estimates, obtaining work authorisations which will improve efficiency
Process and build all information on completed job card
Obtain order numbers from customers
Collate meaningful reports from all department activity to reduce WIP numbers
Ensure purchase orders are raised for relevant & associated fleet work
Ensure parts requisitions are analysed and audited for accuracy
Take workshop calls and field as required
Record vehicle breakdowns and pass to appropriate staff member for action
Load parts on to jobs using supplier delivery notes
Any other duties as required
Stock checks on a regular basis
Working closely with the Service Controller to ensure all jobs are closed in a timely manner
If requested, to support other local workshops
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
NRG Riverside are on a big growth trajectory and we are also private equity backed which allows us to invest more into our people
Our business is growing and we anticipate a multitude of potential opportunities in the furture across all of our depots in the UK
The Administrator role will remain pivotal to the depot and the position will advance to include more responsibility and additional training and development
Employer Description:We are specialist fleet business, who have many depots around the country, our depots carry out the maintenance of HGVs for companies we hold the contract with. We have over 80 technicians and 20 administrators and as a business that is expanding, we truly believe in growing our own talent. the Business Admin apprenticeship takes 18 months to complete, and we have recently started to create a 3-year plan to not only grown our own talent , but how we can then develop further during their career. Our apprentices are given a full-time contract from day one rather than a fixed contract for the length of their apprenticeship. Our tenure demonstrates that people join our business and continue their career with us, and we have some great stories where development has happened. We have trained mentors in our locations to support the apprentices throughout their journey and all apprentices come together to do their education, creating a community of best practice and a culture of learning together.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Salary: €65.000 - €95.000 + perksLanguages: French, English and Dutch is a plusStart: ASAPThe Role:You will be responsible for maintaining and developing sales for specific Quick Service accounts across Europe.Main Duties and Responsibilities
Build new, profitable business through ongoing management of an active sales pipeline and effective implementation.Retain and grow existing business by maximizing profitability and ensuring high customer satisfaction for both your accounts and those of your direct reports.Accurately implement new business, aligning with stakeholder expectations.Ensure targets on turnover and margins are met, reporting through appropriate channels and guidelines.Contribute to the professionalization of processes and go-to-market strategies.Achieve the best possible commercial deals and drive growth in sales opportunities.Establish and maintain solid relationships with customers.Create annual customer budgets and ongoing forecasts.Develop and execute account management plans and action plans tailored to your customer portfolio.Manage the customer contact program and ensure contracts are accurately implemented, including performance, payment terms, delivery terms, and complaint resolution.Oversee account management responsibilities for both your own accounts and those of your team.
Prospecting and New Business:
Maintain an accurate, targeted sales pipeline with actionable plans.Manage sales tenders to the highest standards to achieve top conversion rates.Achieve sales budget targets, manage accounts effectively, and drive further business development.Present weekly performance and activity reports.Prepare sales quotes and presentations with support from key stakeholders.Negotiate deals collaboratively with internal teams.Work cross-functionally with account management, business support, product management, and customer service to implement tailored business models per customer.Anticipate and propose short-term sales objectives for your region, adapting to market trends and needs.Initiate projects to achieve targets, including thorough analysis of market trends, customer needs, and competitive positioning.
What we need from you:Education:
Degree in Economics or a related discipline.
Work Experience:
At least 5 years of sales experience with major customers in the packaging industry and Quick Service market.
Technical Skills:
Proficiency in Word, Excel, PowerPoint, and O365 applications (Teams, SharePoint, OneNote, etc.).Experience with ERP systems is a plus.
Other Skills:
Results-driven, tenacious, and highly focused.Proven negotiation abilities.Strong communication skills across all organizational levels.Attention to detail, highly organized, accurate, and thorough in documentation.Customer-oriented mindset.Flexible yet target-driven approach.Leadership skills and a strong team player.
Languages:
Fluent in English (oral and written); additional modern languages are a plus.Excellent communication and presentation skills.
By joining this company, you’ll become part of an innovative, sustainability-driven company with a global reach. Alongside a competitive salary and benefits, they offer a hybrid work model (office/remote) and a team of colleagues who are passionate and enthusiastic about what they do.....Read more...
Salary: €65.000 - €95.000 + perksLanguages: French, English and Dutch is a plusStart: ASAPThe Role:You will be responsible for maintaining and developing sales for specific Quick Service accounts across Europe.Main Duties and Responsibilities
Build new, profitable business through ongoing management of an active sales pipeline and effective implementation.Retain and grow existing business by maximizing profitability and ensuring high customer satisfaction for both your accounts and those of your direct reports.Accurately implement new business, aligning with stakeholder expectations.Ensure targets on turnover and margins are met, reporting through appropriate channels and guidelines.Contribute to the professionalization of processes and go-to-market strategies.Achieve the best possible commercial deals and drive growth in sales opportunities.Establish and maintain solid relationships with customers.Create annual customer budgets and ongoing forecasts.Develop and execute account management plans and action plans tailored to your customer portfolio.Manage the customer contact program and ensure contracts are accurately implemented, including performance, payment terms, delivery terms, and complaint resolution.Oversee account management responsibilities for both your own accounts and those of your team.
Prospecting and New Business:
Maintain an accurate, targeted sales pipeline with actionable plans.Manage sales tenders to the highest standards to achieve top conversion rates.Achieve sales budget targets, manage accounts effectively, and drive further business development.Present weekly performance and activity reports.Prepare sales quotes and presentations with support from key stakeholders.Negotiate deals collaboratively with internal teams.Work cross-functionally with account management, business support, product management, and customer service to implement tailored business models per customer.Anticipate and propose short-term sales objectives for your region, adapting to market trends and needs.Initiate projects to achieve targets, including thorough analysis of market trends, customer needs, and competitive positioning.
What we need from you:Education:
Degree in Economics or a related discipline.
Work Experience:
At least 5 years of sales experience with major customers in the packaging industry and Quick Service market.
Technical Skills:
Proficiency in Word, Excel, PowerPoint, and O365 applications (Teams, SharePoint, OneNote, etc.).Experience with ERP systems is a plus.
Other Skills:
Results-driven, tenacious, and highly focused.Proven negotiation abilities.Strong communication skills across all organizational levels.Attention to detail, highly organized, accurate, and thorough in documentation.Customer-oriented mindset.Flexible yet target-driven approach.Leadership skills and a strong team player.
Languages:
Fluent in English (oral and written); additional modern languages are a plus.Excellent communication and presentation skills.
By joining this company, you’ll become part of an innovative, sustainability-driven company with a global reach. Alongside a competitive salary and benefits, they offer a hybrid work model (office/remote) and a team of colleagues who are passionate and enthusiastic about what they do.....Read more...
Salary: €65.000 - €95.000 + perksLanguages: French, English and Dutch is a plusStart: ASAPThe Role:You will be responsible for maintaining and developing sales for specific Quick Service accounts across Europe.Main Duties and Responsibilities
Build new, profitable business through ongoing management of an active sales pipeline and effective implementation.Retain and grow existing business by maximizing profitability and ensuring high customer satisfaction for both your accounts and those of your direct reports.Accurately implement new business, aligning with stakeholder expectations.Ensure targets on turnover and margins are met, reporting through appropriate channels and guidelines.Contribute to the professionalization of processes and go-to-market strategies.Achieve the best possible commercial deals and drive growth in sales opportunities.Establish and maintain solid relationships with customers.Create annual customer budgets and ongoing forecasts.Develop and execute account management plans and action plans tailored to your customer portfolio.Manage the customer contact program and ensure contracts are accurately implemented, including performance, payment terms, delivery terms, and complaint resolution.Oversee account management responsibilities for both your own accounts and those of your team.
Prospecting and New Business:
Maintain an accurate, targeted sales pipeline with actionable plans.Manage sales tenders to the highest standards to achieve top conversion rates.Achieve sales budget targets, manage accounts effectively, and drive further business development.Present weekly performance and activity reports.Prepare sales quotes and presentations with support from key stakeholders.Negotiate deals collaboratively with internal teams.Work cross-functionally with account management, business support, product management, and customer service to implement tailored business models per customer.Anticipate and propose short-term sales objectives for your region, adapting to market trends and needs.Initiate projects to achieve targets, including thorough analysis of market trends, customer needs, and competitive positioning.
What we need from you:Education:
Degree in Economics or a related discipline.
Work Experience:
At least 5 years of sales experience with major customers in the packaging industry and Quick Service market.
Technical Skills:
Proficiency in Word, Excel, PowerPoint, and O365 applications (Teams, SharePoint, OneNote, etc.).Experience with ERP systems is a plus.
Other Skills:
Results-driven, tenacious, and highly focused.Proven negotiation abilities.Strong communication skills across all organizational levels.Attention to detail, highly organized, accurate, and thorough in documentation.Customer-oriented mindset.Flexible yet target-driven approach.Leadership skills and a strong team player.
Languages:
Fluent in English (oral and written); additional modern languages are a plus.Excellent communication and presentation skills.
By joining this company, you’ll become part of an innovative, sustainability-driven company with a global reach. Alongside a competitive salary and benefits, they offer a hybrid work model (office/remote) and a team of colleagues who are passionate and enthusiastic about what they do.....Read more...
