An opportunity has arisen for a CRM & Marketing Manager with 5 years of experience to join a well-established retail store, renowned for outstanding craftsmanship in menswear, especially shirts and ties.
As a CRM & Marketing Manager, you will be responsible for leading and developing the company's global CRM and marketing strategy to enhance customer engagement and brand performance.
This full-time role offers a salary of up to £60,000 and benefits.
You will be responsible for:
? Develop and refine the company's CRM strategy to support business goals.
? Maintain CRM systems and ensure data accuracy across customer touchpoints.
? Create and automate personalised marketing campaigns to boost engagement and conversion.
? Lead global email marketing with a test-and-learn optimisation approach.
? Oversee weekly newsletter and social media content.
? Analyse customer behaviour to guide marketing and business decisions.
? Report regularly on KPIs and campaign performance.
? Drive effective use of customer data across digital and in-store platforms.
? Manage external agencies for paid social, digital, and PR activity.
? Coordinate seasonal marketing calendars and ensure brand consistency.
? Track and enhance website performance to improve customer experience.
What we are looking for:
? Previously worked as a CRM & Marketing Manager, Marketing Manager, CRM Manager, Digital Marketing Manager, Email Marketing Manager, Customer Retention Manager, CRM Executive, Customer Engagement Manager, Senior Marketing Executive, Marketing Specialist, or in a similar role.
? Proven experience of 5 years in CRM management and campaign delivery.
? Experienced in designing, executing, and managing CRM campaigns
? Strong understanding of CRM platforms and marketing automation tools.
? Skilled in using tools such as Google Analytics.
? Ideally have experience within a premium or luxury environment .
? Commercially minded with a good understandi....Read more...
An opportunity has arisen for a CRM & Marketing Manager with 5 years of experience to join a well-established retail store, renowned for outstanding craftsmanship in menswear, especially shirts and ties.
As a CRM & Marketing Manager, you will be responsible for leading and developing the company's global CRM and marketing strategy to enhance customer engagement and brand performance.
This full-time role offers a salary of up to £60,000 and benefits.
You will be responsible for:
? Develop and refine the company's CRM strategy to support business goals.
? Maintain CRM systems and ensure data accuracy across customer touchpoints.
? Create and automate personalised marketing campaigns to boost engagement and conversion.
? Lead global email marketing with a test-and-learn optimisation approach.
? Oversee weekly newsletter and social media content.
? Analyse customer behaviour to guide marketing and business decisions.
? Report regularly on KPIs and campaign performance.
? Drive effective use of customer data across digital and in-store platforms.
? Manage external agencies for paid social, digital, and PR activity.
? Coordinate seasonal marketing calendars and ensure brand consistency.
? Track and enhance website performance to improve customer experience.
What we are looking for:
? Previously worked as a CRM & Marketing Manager, Marketing Manager, CRM Manager, Digital Marketing Manager, Email Marketing Manager, Customer Retention Manager, CRM Executive, Customer Engagement Manager, Senior Marketing Executive, Marketing Specialist, or in a similar role.
? Proven experience of 5 years in CRM management and campaign delivery.
? Experienced in designing, executing, and managing CRM campaigns
? Strong understanding of CRM platforms and marketing automation tools.
? Skilled in using tools such as Google Analytics.
? Ideally have experience within a premium or luxury environment .
? Commercially minded with a good understandi....Read more...
An opportunity has arisen for a CRM & Marketing Manager with 5 years of experience to join a well-established retail store, renowned for outstanding craftsmanship in menswear, especially shirts and ties.
As a CRM & Marketing Manager, you will be responsible for leading and developing the company's global CRM and marketing strategy to enhance customer engagement and brand performance.
This full-time role offers a salary of up to £60,000 and benefits.
You will be responsible for:
? Develop and refine the company's CRM strategy to support business goals.
? Maintain CRM systems and ensure data accuracy across customer touchpoints.
? Create and automate personalised marketing campaigns to boost engagement and conversion.
? Lead global email marketing with a test-and-learn optimisation approach.
? Oversee weekly newsletter and social media content.
? Analyse customer behaviour to guide marketing and business decisions.
? Report regularly on KPIs and campaign performance.
? Drive effective use of customer data across digital and in-store platforms.
? Manage external agencies for paid social, digital, and PR activity.
? Coordinate seasonal marketing calendars and ensure brand consistency.
? Track and enhance website performance to improve customer experience.
What we are looking for:
? Previously worked as a CRM & Marketing Manager, Marketing Manager, CRM Manager, Digital Marketing Manager, Email Marketing Manager, Customer Retention Manager, CRM Executive, Customer Engagement Manager, Senior Marketing Executive, Marketing Specialist, or in a similar role.
? Proven experience of 5 years in CRM management and campaign delivery.
? Experienced in designing, executing, and managing CRM campaigns
? Strong understanding of CRM platforms and marketing automation tools.
? Skilled in using tools such as Google Analytics.
? Ideally have experience within a premium or luxury environment .
? Commercially minded with a good understandi....Read more...
Accounts Receivable / Sales Ledger
Raise sales invoices
Support credit control activities (chasing overdue debts)
Allocate customer payments
Submit customer statements at month-end
Accounts Payable / Purchase Ledger
Process supplier/purchase invoices and credit notes
Check invoices against the purchase order log & submit for approval
Assist with supplier payment runs & supplier statement reconciliations at month-end
Bank & Cash
Complete daily bank reconciliations & assist with month-end bank reconciliations
Verify and record employee expenses
Manage vehicle lease payments & administration, under supervision
Month-End & Reporting Support
Assist the Head of Finance with prepayment, fixed asset & control A/c reconciliations & journals, under supervision (training will be provided)
General Admin
Maintain filing systems (electronic & paper)
Assist with the handling of finance queries from suppliers and customers, under supervision
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Assistant Accountant Level 3
Carrying out routine financial activities and providing support for businesses and organisations of all types and sizes
City of Bristol College (College Green)
Day Release
Training Outcome:Full-time employment.Employer Description:Dantek are a statutory compliance business who specialise in the prevention and control of legionnaires’ disease. We help businesses solve the problems water can cause in the built environment.
We are an owner-managed family business who understand the importance of balancing work and home life. We get results by working as an effective and highly dedicated team of 42 focused on finding solutions and building long term relationships with our customers.Working Hours :4 days per week. 30 hours
8.30 am to 5pm
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Prioritising skills,Following business proccesses,Multi-tasking,Independent working....Read more...
The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer service and Microsoft 365 support skills.
They will be expected to assist in the support of Reed Co-Members in their use of Digital Workplace tools and application to new ways of working. This includes facilitating the remediation of all incidents and fulfilment of all requests that come into IT Support Services, either through delivering technical activities and fixes, or through efficiently coordinating such activities across internal and external specialists.
A vital part of the role is ensuring that Service Desk tickets are tracked, updated and managed throughout, across all resolver groups, communicating effectively to all stakeholders relevant to each ticket. This role requires a broad technical capability, albeit without needing to be a subject matter expert in each service area, and coordination and communication skills are vital to the success of the role.
It is also expected that the Cloud Support Apprentice will effectively recognise skill gaps through engagement with Co-Member, pointing them towards self-service capabilities, training and adoption collateral and providing advice on improved ways of using the services where less efficient methods are identified.
Overview:
Reporting into the Service Delivery Lead, Cloud Support Apprentice will be responsible for assisting with Co-Member support within Reed’s Digital Workplace.
As well as developing Digital Workplace support skills, time will be allocated to allow the apprentice to work through their coursework, attend apprentice training sessions and take their exams.
Reed’s Digital Workplace is built around an evergreen service model driven by continuous improvement. The Digital Workplace is not just about modernising technology, it’s about driving behavioural change that will enable Co-Members to adopt new tools and embrace smarter ways of working. The Digital Workplace aims to drive measurable performance increase across our Business.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeshipEmployer Description:Reed is a global company with a mission to improve lives through work, achieved through its recruitment, learning, and philanthropic services.Working Hours :Monday - Friday (9;00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Office 365,IT Support,Excellent time management....Read more...
The Company:
Medical Devices Manufacturer
Cutting edge technology.
Well respected business with excellent reputation for service and delivery.
Invests in staff development.
Agile and progressive business which is moving with the times.
The Role of the Customer Service Representative
Functions as customer service contact for all customers who receive delivery of stock from the UK and Ireland.
Processing of all orders in a timely and professional manner, including logistics aspects of the role i.e. picking/packing orders
Respond to customers’ requests for literature and materials support.
Processing of the company’s customer complaints and product returns in compliance with company procedures and US FDA and international regulatory requirements for medical devices.
Assist and provide customers with technical assistance when required.
Build sustainable relationships with customers and company Territory Managers through open and interactive communication.
Identify and assess customers’ needs to achieve satisfaction.
Welcome Email / New Customer Call / Follow up Calls
Interact with accounting to maintain accurate customer accounting records.
Maintain and improve systems for order processing and customer activity.
Benefits of the Customer Service Representative
£27-30k basic salary
£4k Bonus
Pension
The Ideal Person for the Customer Service Representative
Significant customer services experience
Excellent communication skills (written and verbal)
Intermediate personal computer skills
Problem analysis and problem solving
Works well under pressure
Adaptability to multi-task, prioritise, manage time effectively
Work as part of a team whilst using own initiative
If you think the role of Customer Service Representative is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given ny members of staff, as well as a Training provider who will go to the place of work of the apprentice to deliver the Level 2 Customer Service Practitioner apprenticeship standard.
If required, Functional Skills in English and maths will be completed.Training Outcome:Once completed, the right candidate may be able to move onto the next training course which is Team leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
This role offers a unique opportunity to gain hands-on experience supporting a wide range of web-based software solutions, particularly within the shipping and e-commerce sectors.
As part of the IT support function, you will assist in configuring client systems, resolving technical issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional teams – including sales, customer service and commercial to ensure smooth onboarding and ongoing support for complex client accounts.
The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a willingness to learn. You'll be encouraged to explore emerging technologies, including artificial intelligence, and contribute ideas on how they can be applied to improve business processes and enhance client support.
This apprenticeship offers structured training, mentorship, and the chance to build a solid foundation for a career in IT support and consultancy. Recruitment for this position will be in conjunction with our chosen apprenticeship provider.
Key responsibilities:
Helping to set up new client accounts on our systems.
Talking to clients and guiding them through how to use our software
Investigating and solving technical problems
Working with other teams like Sales and Customer Services to support our clients
Learning how to use tools like FTP, APIs, and other web technologies
Keeping records of your work and learning how to manage tasks and priorities
Exploring how AI tools can improve the way we support our clients
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-support-technician-v1-1Training Outcome:
There is an opportunity for the apprentice to be offered a permanent contract upon successful completion of the program
Employer Description:Spring Global Delivery Solutions provide mail, parcel and return solutions to businesses worldwide. As an autonomous broker, we handle international deliveries across the most reliable networks.Working Hours :Monday - Friday, 08:30 - 17:30 with a 1-hour lunch break (40 hours),Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Calm and professional,Keen to learn....Read more...
As an apprentice administrator at Chichester College your days would include helping with the day to day running of the department by running admin tasks, such as timetables, class lists, tracking of student’s progression and collating resources to support the teaching and learning, and you will be supporting the department’s management team by support their diaries, attending meeting to take minutes and collating data into easy to read reports.
Key Responsibilities:
To undertake a range of administrative duties to support the work of the English Maths and ESOL team.
To provide administrative support to the Teaching and Learning Manager and Directorate Management team.
To provide an efficient and effective administrative service for the English, Maths and ESOL team, dealing with enquiries from staff, students and exam boards.
To provide effective support services to staff and students within the area, maintaining excellent customer service at all times.
To update and maintain diaries and calendars, databases, records and reports.
To liaise with staff and external organisations, as appropriate.
To prepare documentation and correspondence to support the core business and administration of the area and ensure that information is sent out in a timely manner.
To provide effective administrative support for the successful implementation of curriculum and cross College initiatives, including student records and supporting cross college meetings.
To provide support when necessary to ensure that area and cross College events, such as Information Days, run smoothly.
Training:
Business Administration Level 3 Apprenticeship.
On the job mentoring and help with experienced colleagues.
Training Outcome:There is potential for a permanent position on successful completion of the apprenticeship. The college is one of the largest employers in the area and are always looking for good administrator staff across the campus and in the wider group of 6 other colleges in the West Sussex area.Employer Description:Chichester College Group is the largest provider of further education in West Sussex and Brighton & Hove. Through our colleges, we educate and train around 25,000 full and part time students every year and provide teaching excellence to meet the future needs of the regions’ employers.Working Hours :8.30am/9.00am to 5.00pm/5.30pm, Monday to Friday, including 6 hours for study time.Skills: Excellent communication,Team Player,Good verbal skills,Accomplished written skills,Works under own initiative,Interpersonal skills,Good time management,Meets time deadlines,IT Literate,Good keyboard skills,Self-motivated,Customer focused,Comfortable at all levels,ability to multi-task,Forward thinking,Prioritises,Polite,Helpful Nature....Read more...
NPD Technologist Exeter Area £up to 38,000 DOE Day Based Role My Client is a leading provider of Food / FMCG products and they are now seeking a NPD Technologist to join the team at their site based near Exeter. The successful NPD Technologist will be joining a small technical team and will report into the Site NPD Manager. This is an excellent opportunity to develop your career, working for a company that values their employees and that is experiencing sustained growth and expansion. NPD Technologist Responsibilities to Include. ·Assisting in understanding and evaluating raw materials, nutritional profiles, and their interactions within formulations. ·Providing technical support on particle size, powder behaviour, and other relevant parameters affecting performance. ·Responding to customer queries regarding ingredients, nutritional values, and formulation properties. ·Assisting during first production runs to ensure smooth implementation and troubleshoot technical issues. ·Contributing to flavour development projects. ·Supporting the preparation of technical materials and presentations for first customer visits. ·Attending and providing feedback during customer meetings and factory trials. ·Contributing to market trend insights to help identify new product opportunities. ·Working closely with Compliance Technologist to ensure product compliance and alignment with customer requirements and product specifications. ·Supporting the NPD Manager with ongoing project requests and administrative tasks as needed. Skills & Experience ·Degree (or equivalent) in Nutrition, Food Science, or a related field. ·Experience working in NPD, R&D, or technical support within the food or beverage industry. ·Excellent problem-solving skills with an analytical mindset. ·Strong communication skills, with the ability to respond clearly to customer queries. NPD Technologist Salary and Benefits Up to £38,000 doe ·Potential from 1 day remote from home, after probation period (3-months). ·Electric cars can be charged on site. ·Holiday entitlement increases by 1 day for each year up to a maximum of 36 days. ·After reaching 5 years' service an employee gets an extra weeks' pay every August. Key words Food Technologist, Technical Assistant, Technical coordinator, technical administrator, Food Science, NPD, New Product Technologist, Development Technologist ....Read more...
Maintenance Administrator Leeds, West Yorkshire - Office-BasedSalary: £26,000 to £28,000 (depending on experience)Permanent, Monday to Friday, 8:30am–5:30pmDo you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.The RoleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractors.Logging and managing maintenance tasks accurately and efficiently.Liaising with engineers and internal teams to coordinate work.Maintaining detailed records and file notes.Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skills.Strong organisational skills and attention to detail.Confident multitasker with a proactive, problem-solving mindset.Computer literate and comfortable using multiple systems.Works well independently and as part of a team.Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.Why join us?
Full training and ongoing support.Competitive salary with annual performance and pay reviews.Annual bonus (performance-based).Company mobile phone (after probation).20 days’ holiday + bank holidays, increasing after 2 years’ service.Friday breakfasts - a small perk we all look forward to!A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS ....Read more...
Key Account Manager – Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hertfordshire)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure?
An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets.
As Key Account Manager – Data Centres / UPS Systems, you will:
Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors.
Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention.
Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks.
Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades.
Understand each client’s operational requirements, providing tailored technical and commercial solutions that add value.
Prepare account development plans, forecasts, and performance reports to support business objectives.
Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support.
Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness.
Key Skills Required for this Key Account Manager – Data Centres / UPS System job:
Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure.
Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments.
Strong technical understanding of UPS, DC power, and cooling systems.
Excellent relationship-building and communication skills, with a customer-first approach.
Self-motivated, proactive, and commercially focused, capable of working independently.
Full UK driving licence and willingness to travel extensively across the UK.
This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You’ll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider.
To apply for this Key Account Manager – Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information.....Read more...
Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?) innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new). Hard working (get to work on time, don't waste time, always thinking what can I do to help improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly).
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/ Apps at client location
Build, configure new PCs, Server and network devices to required specifications. Provide support for IT infrastructure components, including desktops, Laptops, Applications and on-site telephony
Maintaining internal support documentation
Daily network monitoring and backup monitoring
Server support and maintenance task management
Server OS and hardware installation
Candidate must attend customer sites in a timely fashion
This role requires frequent travel to customers’ premises all around the year
Maintaining high standards and professional image of the company is necessary at all stages
Preparing regular end-of-day reports on the tasks assigned is required
This role requires a good positive attitude towards job, tasks, clients and events always
Constantly improving IT support skills is absolute necessary and a passion for learning is a must
Required Skills:
Must hold Valid driving license
Able to provide a high level of service to users
Flexible & “can do” attitude
Team player
Ability to prioritize
Good organization and planning skills with very high attention to detail
Able to communicate effectively with users and senior management
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship. Employer Description:We have been providing innovative IT systems and solutions since 1993. We specialize in all aspects of Information technology, whether you need support, a single PC, or a complex networked solution. We've recently seen a strategic change and now heavily focus on our customers' success by working alongside them in a collaboration with proactive systems and services. Speak to us about your IT Support needs and we will help you tailor a package suitable for your business growth and development.Working Hours :5 Day work week On-Site - 37.5hours per week
Standard 9-5 work hours Monday - Friday
Permanent contract
Office working environment
Visiting Client sites constantlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Summary:
Join the Carboline team as an Inside Sales Representative and play a crucial role in expanding reach within a dedicated sales territory. This individual will actively engage with current customers and develop new leads to showcase and sell Carboline's products and services. A willingness to continuously expand knowledge of product lines, related support services and company policies is essential for success. This role provides an unparalleled opportunity for comprehensive skill development across diverse business functions, laying the foundation for a dynamic career path.
Minimum Requirements:
Bachelor's Degree, Technical Degree, or equivalent experience.
Minimum 1 year of individual sales experience.
Valid Driver's License.
Preferred: Prior industrial sales experience within the coatings industry.
Physical Requirements:
This position requires minimal physical activity but does require prolonged computer usage - up to 8 hours a day. No unusual environmental, lifting, or exertion requirements are associated with this position. Occasional travel may be required.
Essential Functions:
Develops and maintains relationships with new and existing customers to increase sales volume, recover lost accounts, and monitor market trends.
Focuses on proactive outreach to engage both current and prospective customers.
Conducts customer calls to promote products, new releases, and available services, including updates on supply; provides technical support as needed.
Responsible for securing new orders and renewing existing ones, collaborating with customer service and sales management to ensure optimal service levels.
Establishes and executes a regional sales strategy, incorporating prospecting, new business development, analysis of market potential, and repeat business opportunities.
Maintains and updates customer and sales data within the CRM system (Salesforce) to ensure data accuracy and quality.
Collaborates effectively with internal teams and leverages company resources to deliver exceptional customer service and maintain high customer satisfaction.
Exercises sound judgment and timely follow-up when addressing customer complaints, returns, claims, or issues related to products and services.
Collects and communicates key insights regarding customer accounts, market trends, competitors, and prospects to support management in strategic planning and decision-making.
Demonstrates the ability to work independently with minimal supervision while maintaining productivity and accountability.
Prepares annual sales plans, including detailed targeting of markets and key accounts.
Performs additional tasks and responsibilities as assigned by management.
Demonstrates active commitment to the company's safety and quality initiatives.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
This is a unique and rewarding opportunity to join Sandwell Council’s Registration Services as an Apprentice in Customer Service and Catering at Sandwell Valley Crematorium.
In this combined role, you’ll gain valuable hands-on experience in a respectful, customer-facing environment, supporting bereaved families and guests while assisting with catering operations for wakes, receptions, and events in the Café and Reception Suite.
You’ll learn practical skills in food preparation, hospitality, and customer service — while developing your communication, administration, and teamwork abilities.
Working alongside experienced and supportive colleagues, you will:
Assist with the preparation and serving of food and drinks for wakes, receptions, and events
Provide polite, professional, and compassionate customer service to members of the public, including bereaved families
Help maintain a clean, safe, and welcoming environment in the Café, Reception Suite, and kitchen areas
Learn how to prepare hot and cold beverages, snacks, and light meals to a high standard
Support day-to-day catering and hospitality operations, including stock control and restocking supplies
Assist with basic administration tasks, such as taking messages, processing bookings, updating records, and handling cash or card payments
Support the provision of funeral, memorial, and wake services, ensuring sensitivity and professionalism at all times
Attend training sessions and work towards achieving your Customer Service apprenticeship qualification, including learning about food hygiene, health & safety, and customer care standards
Contribute to the promotion of catering services and community events as required
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
Training Outcome:
This apprenticeship is a fixed term 15 month contract
However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.00am - 3.00pm with occasional evening and weekend workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Flexible attitude,Empathy & Sympathy,Adhere to Health & Safety,Wear PPE....Read more...
Electronic Technician required to join an Applications Engineering team who adapt existing instrumentation devices to specific customer needs. You will work across the complete product life cycle from conception, specification, user acceptance testing and high level pre- and post-sales support.
Requirements
Electronics or related degree standard, Electronic Engineering, Mechatronics etc.
Practical PCB build, soldering, crimping etc.
Diagnostics and fault finding with Oscilloscope and other test apparatus.
Communication skills, you will work with external stakeholders.
Interest in aviation, automotive or space industries.
RF signals and GNSS knowledge.
???
To succeeds in the role, you will have a strong engineering foundation, project management skills, electronics knowledge and the ability to understand and adapt existing products to customer requirements.....Read more...
Electronic Technician required to join an Applications Engineering team who adapt existing instrumentation devices to specific customer needs. You will work across the complete product life cycle from conception, specification, user acceptance testing and high level pre- and post-sales support.
Requirements
Electronics or related degree standard, Electronic Engineering, Mechatronics etc.
Practical PCB build, soldering, crimping etc.
Diagnostics and fault finding with Oscilloscope and other test apparatus.
Communication skills, you will work with external stakeholders.
Interest in aviation, automotive or space industries.
RF signals and GNSS knowledge.
???
To succeeds in the role, you will have a strong engineering foundation, project management skills, electronics knowledge and the ability to understand and adapt existing products to customer requirements.....Read more...
Daily/Weekly Tasks:
Assist with general administrative tasks, including data entry and document management
Answer phone calls and handle general enquiries
Process customer orders and input order details accurately
Respond to emails and direct enquiries in a professional manner
Process invoices, track expenses, and support basic finance tasks
Maintain and update company records and databases
Generate customer reports and perform data analysis
Prepare and issue quotations
Liaise with customers to provide updates and support
Monitor and progress orders through to completion
Support stock movement and inventory tracking
Carry out general office duties such as photocopying, scanning, and filing
Follow company policies and procedures to ensure compliance
Training:
This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period. You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.
Training Outcome:This is a full-time position with potential for progression.Employer Description:Guhring Limited is a world class manufacturer of precision cutting tools and allied tooling for the engineering & manufacturing industries.
Whether tools are selected from the vast standard, stocked Guhring range or manufactured to suit customers specifications then all can be supplied from leading tool distributors throughout the UK and Ireland.Working Hours :Monday to Thursday, 8.30am - 4.30pm. Friday, 8.30am - 2.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Key Responsibilities:
Sales Support:
Assist with processing customer orders and enquiries.
Maintain accurate customer records and databases.
Support the sales team with quotations and follow-up.
Administrative Duties:
Perform general office tasks such as filing, scanning, and data entry.
Manage incoming and outgoing communications (emails, phone calls, mail).
Support the finance team with basic administrative tasks.
Warehouse Operations:
Assist with receiving, storing, and dispatching goods.
Help maintain inventory records and stock levels.
Ensure the warehouse is clean, safe, and organised.
Learn and follow health and safety procedures.
Training:
Training will be delivered onsite.
Level 3 Business Administration.
Training Outcome:Potential for a permanent role within the business following successful completion of the apprenticeship. Employer Description:Adaptation Supplies Limited (ASL) specialises in the supply of quality bathroom adaptation products for the elderly and disabled, including wetrooms, showers, tiles, flooring and electricals. We supply and deliver bathroom adaptation supplies nationwide to the trade and public from our Manchester based showroom. We also specialise in bulk supply of disability & elderly bathroom products to care homes and other residential and non-residential care facilities. ASL was formed in November 2004 and was purchased at the beginning of October 2019 by UPS Building & Maintenance Limited (UPS) who have a number of contracts with councils to undertake adaptations of wetrooms and other building and maintenance works.Working Hours :Monday to Friday between 08:00 - 16:00.Skills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
As an Appentice Business Support Administrator, you will be responsible for assisting the effective delivery of a range of routine business support activities as specified within the Minor Works Team.
These may include:
Customer liaison – via the Minor Works email inbox
Finance support (e.g. raising orders and invoicing)
Monitoring scheme expenditure to help with delegated budget schemes
Working with specific IT programmes (eg. Alloy and Profess Time Manager)
Data input and interrogation
Arranging meetings
Compiling minutes and reports
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:
This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Infrastructure Support Engineer –SaaS/SQL – Birmingham
Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week.
Salary : £40,000 - £48,000 per annum
We’re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you’ll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations.
Key Responsibilities
Provide support across desktop environments, Windows systems, databases, and hosted applications.
Diagnose and optimise SQL performance issues
Deliver high-quality professional services, including data migrations, system installations, and transfers.
Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.
Future Responsibilities
Own Azure environments and DevOps practices
Act as primary point of contact for infrastructure & DevOps
Drive automation and cloud operations
Skills Required
Essential
Windows Desktop and Server administration (setup, maintenance, troubleshooting)
MSSQL tuning and troubleshooting
SaaS platform or migration experience.
Proven experience in 2nd line or infrastructure support dealing with complex client problems
Interest in DevOps practices, automation and CI/CD pipelines
Desirable
Azure Cloud services
Hands-on experience setting up or configuring tools that help manage IT or customer support
Why Join Us?
Join our customer to play a key role in impactful SaaS projects, with the chance to shape a brand-new support capability from the ground up. You’ll receive mentoring to grow your skills in Azure and DevOps, work closely with senior leadership, and contribute to the direction of the company, all within a supportive team culture that partners with clients making a real social difference.
Salary : £40,000 - £48,000 per annum
Interested!?! Please send your up to date CV to Daisy Freeth & Emma Siwicki at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment business in regards to this vacancy.....Read more...
Customer Account Coordinator, Salary up to £28K a year DOE, 40 hours week, permanent position, 5.6 weeks annual leave + up to 3 extra days over 3 years, Gym membership. Company events, heath care cash plan.
Location of the Customer Account Manager Position: Doncaster
We’re recruiting a Customer Account Coordinator to join a busy and supportive team. You’ll act as the main contact for customers, ensuring smooth client management, vehicle scheduling, and excellent service delivery.Key responsibilities of the Customer Account Coordinator:
Manage client accounts and provide regular updates.
Coordinate vehicle deliveries, accessories, and repairs.
Handle client queries, complaints, and support requests.
Liaise with suppliers and internal teams to meet deadlines.
Maintain accurate records across systems and documents.
Organised with strong attention to detail.
Excellent communication skills (written & verbal).
Confident using Microsoft Excel and IT systems.
Able to manage multiple tasks and deadlines.
Flexible, proactive, and a strong team player.
Benefits of the Customer Account Coordinator:
Up to £28K
40 hours a week
Permanent position
Gym Membership
Company Events
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment.....Read more...
An Opportunity Has Arisen for a Sales Executive with customer service experience to join a well-established dealership offering new and used cars, servicing, MOTs and finance options and known for its friendly, customer-focused service
As a Sales Executive, you will be responsible for guiding customers through every step of their car-buying journey from initial enquiry to handover.
This is a full-time role offering a basic salary of £25,000, uncapped OTE of £45,000 and benefits.
You Will Be Responsible For:
? Building and maintaining strong, long-term customer relationships.
? Identifying customer needs and offering suitable vehicle options.
? Presenting and demonstrating vehicles confidently and professionally.
? Managing the full sales process including test drives, negotiations, and closing deals.
? Keeping accurate records of all sales activity and customer communications.
? Staying up to date with new models, features, and industry trends.
? Working collaboratively with the wider sales team to achieve and exceed targets.
What We Are Looking For
? Previously worked as a Car Sales Executive, Sales Executive, Sales Advisor, Sales Consultant, Vehicle sales Executive or in a similar role.
? Proven experience in car sales or in a similar environment.
? Must have prior customer service experience
? Genuine enthusiasm for the motor industry and a passion for delivering outstanding customer service.
? Ability to work both independently and as part of a team.
? Full UK driving licence is essential.
What's on Offer
? Competitive basic salary with an uncapped commission structure.
? Ongoing manufacturer and in-house training to support career growth.
? Use of a company demonstrator vehicle.
? Supportive working environment with long-term career potential.
? Staff discounts and additional employee benefits.
This is a fantastic opportunity to join a respected automotive business and build a rewarding career in car sales.
....Read more...
