Office administration
Assisting customers with queries and bookings
Supporting our friendly team with a wide variety of tasks
Training:Work-based training at our head office in Calne with the support of a Wiltshire College & University Centre assessor. Training Outcome:Upon successful completion of the apprenticeship programme, there may be the opportunity for progression to Customer Service Assistant and further qualifications.Employer Description:We are a small team of 20 staff and have been in business for 21 years. We pride ourselves on our customer service and are Which Trusted Traders with 5* customer ratings, awarded the Which Certificate of Excellence in 2020.Working Hours :Monday - Friday between 8.30am to 5pm. No bank holidays or weekend/evening working. 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Core Tasks and Responsibilities
You will work under the guidance of a dedicated Mentor and experienced engineers to complete the following:
Diagnostics and Technical Evaluation
Identify faults in high-voltage and low-voltage vehicle systems using diagnostic tools and schematics
Analyse sensor and actuator outputs to determine root causes of faults
Use modelling techniques to simulate system behaviour before and after repairs
Repair and Testing
Support the design, test, and implementation of solutions for electrical faults and component failures
Assist in repair or replacement of ECUs, battery packs, wiring harnesses, and embedded systems with oversight
Design and Development
Contribute to the electronic system redesign or modification for enhanced performance or safety
Participate in the evaluation of real-time systems and embedded software within vehicles
Project Support and Documentation
Maintain accurate job cards, fault logs, and customer handover notes to a professional engineering standard
Support project and design planning activities, including sustainability and ethical considerations
Collaboration and Communication
Take part in regular team briefings and technical reviews, communicating effectively with technical and non-technical colleagues
Work closely with technicians and customer service advisors to ensure smooth project delivery and customer satisfaction
Learning and Development
Participate in reflective learning practices and maintain a portfolio of workplace experience for end-point assessment
Use engineering software tools (e.g. MATLAB, Simulink, CAD) to support university assignments and workshop tasks
Training:You will be required on campus for teaching days.
Day release delivery with two block release weeks every semester.Teaching over Semester A (Sept to Jan) and B (Jan to May) with online touchpoints in Semester C.Training Outcome:The broad-based skills acquired during this course will equip you to enter a wide range of electrical and electronics sectors. Our previous graduates have found employment in medical electronics, power generation and distribution industries, communications, avionics and automotive electronics, with many successfully moving into management positions within a few years. Many others decide to stay at the University and extend their engineering education to a postgraduate level.Employer Description:In The Beginning...
Starting out standard maintenance such as oil changes and tire repair, AutoNetVip transitioned to a full service body shop over time. In the late 90's a new wing was added for body work including custom paint jobs. Already certified in many areas, we are still growing fast!
...Still Running
We have a proud history of excellent work and customers service. We have remained loyal in serving our community and, in return, have been recognized through the years by our township, state, and local business organizations. Through our success, we have also been able to give back to our community through donating and volunteering with many local charities.Working Hours :Workshop hours: Monday - Friday, 8:00am - 5:00pm (some flexibility may be offered to support university commitments).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Critical thinking,Fault-finding ability,Diagnostic skills,Interest in EV, hybrid system....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
PCV Driver
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation on Saturdays and Sundays
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refueling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Additionally, every employee is expected to:
Comply with all relevant legislation, health and safety requirements and company policies
Engage in continuous personal development
Promote the vision and values of the clients business
....Read more...
Part time PCV Driver
Days of work: Thur, Fri, Sat, Sun & Mon Shifts: 12 hours Pay: £13.45 to £15.43
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refuelling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Mego Employment Ltd acts as an employment agency for permanent positions and an employment business for temporary roles.....Read more...
We are seeking a motivated and dynamic Sales Executive to join a leader within the engineering space. As a Sales Executive, you will play a role in business growth by supporting sales processes, generating leads and building long-term relationships. This is an excellent opportunity for an enthusiastic Sales Executive who has strong communication and administrative skills and is eager to contribute to a team dedicated to delivering innovative engineering solutions.
Roles and Responsibilities:
As a Sales Executive your key duties will include:
Managing inbound sales inquiries, ensuring timely and accurate responses to customer requirements.
Identifying new business leads and opportunities through proactive communication with potential and existing clients.
Supporting the external sales team by preparing quotes, follow-up documentation and administrative tasks.
Maintaining and updating the CRM system to track sales activities, client interactions, and pipeline development.
Building strong client relationships to secure repeat business and ensure customer satisfaction.
Meeting or exceeding agreed sales targets and KPIs as an integral Sales Executive within the company.
Support with the marketing of the company and brand through social media and websites.
Experience Required:
Proven experience in a Sales Executive or similar sales support role, preferably within a technical, or B2B environment.
Strong communication, negotiation, and customer service skills.
Proficiency in CRM software and Microsoft Office applications.
Knowledge of the engineering or manufacturing sector is desirable but not essential as training will be provided.
This is a fantastic opportunity for an ambitious Sales Executive looking to to take the next step their career. If you are an enthusiastic Sales Executive, looking for a new opportunity, please apply directly below!....Read more...
Dispensing Optician – Knightsbridge - Luxury Eyewear Brand
Zest Optical are working with one of the most respected names in luxury eyewear to recruit a passionate and customer-focused Dispensing Optician for their boutique in Knightsbridge. This is a fantastic opportunity to join a design-led brand renowned for its unique blend of style, substance, and craftsmanship.
About the Brand
Established in 1969, the British-born eyewear brand has earned a cult following among creatives, tastemakers, and industry leaders around the world. Each frame is handcrafted in its own atelier in Italy, combining meticulous craftsmanship with bold, expressive design.
Uncompromising in quality and proudly independent, the brand continues to set the standard for timeless eyewear — never mass-produced, always distinctive. With strong roots in fashion, film, and music, it represents a rare blend of heritage and contemporary cultural relevance.
What You’ll Do
Deliver a warm, personalised customer experience that reflects the brand’s premium positioning
Assist with dispensing and fitting of high-end optical and sunglass frames
Maintain exceptional store presentation and support visual merchandising standards
Offer expert product knowledge and styling advice to a discerning clientele
Support day-to-day operations including appointment management and stock control
What We’re Looking For
Positive experience in an optical environment
Strong product knowledge and a flair for styling
A customer-first mindset with excellent communication skills
Passion for design, fashion, and craftsmanship
A proactive, team-oriented attitude
Why Apply?
An excellent salary up to £40,000 + perks and benefits
Work for a globally recognised brand with a rich design heritage
Be part of a close-knit, creative, and knowledgeable team
If you’re passionate about eyewear, fashion, and delivering a premium customer experience, We would love to speak with you.
Apply now or contact Kieran Lindley directly to find out more.....Read more...
Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
Quality Engineer, PPC
Role Overview:
The Quality Engineer is responsible to the HSQE Manager for the effective testing and measuring of products, and recording the results of the inspection activities.
The Quality Engineer will assist in the maintenance of the Integrated Management System, and Create and maintain company quality documentation, such as procedures, work instructions, quality alerts and forms.
The Quality Engineer will be highly competent in the mechanical and electrical testing of electromechanical rotating devices with expertise in various precision measuring tools and electrical testing through insulation, electrical noise and voltage drop and also visual detection of surface defects such as nicks, burrs, pits, and scratches.
The role is based in High Wycombe. Off-site visits are not expected but may be required to support activities at customer and supplier sites as required by the business needs.
Key Responsibilities:
Maintain excel spreadsheets for supplier rejection, corrective action reporting and customer returns data.
Support the receipt, recording, investigation and analysis of customer returned products (e.g., RMA’s & 8D’s).
Create and maintain company quality documentation, such as procedures, work instructions, quality alerts and forms.
Investigate instances of product and process failure, conduct effective root cause analysis-implement robust corrective actions with proven problem-solving techniques such as 8D and 5Y.
Conduct internal quality management system audits and product and process audits.
Participation in QA project as direct.
Assist with resolving certification issues with suppliers, stockist, test house, mill in a timely manner.
Excellent understanding of metrology and testing practices for both mechanical and electrical inspection and testing, with particular application for slip rings desirable.
Follow inspection standards and sign-off documentation requirements to ensure consistency of the application of measurement and reporting methods for communication to the customers and end users.
Perform mechanical and electrical inspection and testing of, incoming components, finished products and sub-assemblies throughout the manufacturing process as required.
Execution of the company 5S policy and relevant health and safety or environmental policies to maintain a safe working environment.
Support the investigation of concerns, both external and internal, including quarantined parts and customer rejects, ensuring that root cause is adequately identified for counter measure implementation.
Maintain information relating to departmental and process KPIs to assess ongoing performance.
Support relevant risk assessments of processes and tasks within the department.
Further Responsibilities and Skills Include:
The Quality Engineer will be the interface between the manufacturing and testing of Pandect’s products and as such requires exceptional interpersonal skills as well as an ability to prioritise workload effectively to meet the demands of the business.
Able to accurately read interpret and follow CAD / technical drawings
Effective communication and time management skills.
Good computer literacy skills (esp. Microsoft Excel and Word).
Adept at the creation of reports and documentation.
Mechanical/Electrical/Electronical Engineering Degree
Experienced in problem solving methodologies (A3, 8D) (desired)
Knowledge and understanding of ISO 9001:2015. (desired)
Experienced in Lean methodologies (5S, Visual Management etc.) (desired)
Confident communicator, fluent in spoken and written English
....Read more...
Key responsibilities:
Have the responsibility of the Primary Customer Contact (PCC) to specified customers and being the primary support to these customers
Work with the Systems Manager in promoting the development of PCC customers’ IT facilities
To complete maintenance schedules as specified by the Systems Manager, to record results and highlight exceptions for further action
To check backup results for all customers, as directed by the Systems Manager
Produce and maintain support tickets, site and system documentation to the company standards
Design and manage Customer Projects as identified by the Systems Manager including software patch and upgrade roll-outs
To comply with all technical and engineering standards specified by the Systems Manager and to contribute to the development of these standards to enable continual improvement of the company
Attend and successfully complete your apprenticeship training programme
Responsibility for specific technical expertise as defined by the Systems Manager
Training:
Level 3 Information Communications Technician Apprenticeship Standard
On-demand training resources via Pluralsight platform
Best-in-class remote training via Zoom
Full support from Digital Skills Coach
Training Outcome:
For someone looking to progress their role, the IT apprentice roles naturally leads into roles such as: IT Technician, Field Technician and Third Line support
Employer Description:ICU IT are proud to provide IT support to clients across Derby, Nottingham, Leicester, Sheffield, Stafford, South Yorkshire and the surrounding areas. Regardless of the industry you work in, you’ll be able to count on our expert team to provide you with first-class IT solutions that’ll expertly meet your individual business needs and requirements.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £29,000 per annum
Hours: Monday Friday 7:30am 4pm (early finish on Fridays)
FREE onsite parking
Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.
Duties:
- Be the main point of contact for customers
- Handle customer enquiries from initial contact through to the end, providing consistent communication
- Manage your own accounts, and nurture that relationship
- Provide information and support regarding the services
- Process orders through the system, and be proactive with repeat orders
- Prepare accurate labour costings and generate detailed quotations
- Work closely with internal teams within the business
- Accurately loading sales orders into the system
Skills:
- Excellent attention to detail
- Strong desire to succeed
- Ability to multitask
- Strong ability to build relationships
- Previous customer service experience is essential
- Strong administrative experience
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
....Read more...
Your key responsibilities will include:
Preparing delicious, high-quality food that delights our clients and customers
Follow recipes accurately and cooking dishes to spec
Completion of food safety management documents
Upholding high levels of Customer Service
Maintaining high standards of Food Service
General Housekeeping
Representing Compass Group UK&I and maintaining a positive brand image
Training Outcome:On completion of the Production Chef L2 apprenticeship, the apprentice may have the opportunity to embark on a Level 3 apprenticeship to further their skills development through internal training programmes.Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :8 hours per day (Mon-Fri). Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Responsibilities will include:
Assisting the new and used vehicle sales teams with day-to-day operations such as vehicle pricing and information display boards.
Handling telephone calls and assisting customers with basic-level enquiries.
Ensuring the forecourt and sales offices are maintained to a presentable and high standard for visitors.
Receiving comprehensive training and opportunities for further development.
Ideal role for individuals considering a career in sales, providing a solid foundation in sales support and customer service.
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:The Sales Support Administration Apprenticeship offers promising future prospects, including:Long-term career opportunities within the company provide stability and growth.Potential for career advancement and promotion in the sales and administration field.Development of valuable skills and knowledge applicable to various industries, enhancing employability.Employer Description:Van Hire CompanyWorking Hours :9am to 5pm Monday to Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Number skills,Organisation skills....Read more...
Daily responsibilities:
Providing excellent customer service via phone, email and online portals
Install, configure, and deploy new and existing hardware and software, in line with defined procedures
Providing remote and onsite support to a variety of clients
Implementing best practice network policies and procedures
Working on network related incidents and requests
Assisting in project work
1-day per week studying towards your apprenticeship
Training:1-day per week at the University of Sunderland, The David Goldman Informatics Centre, Monkwearmouth, Sunderland SR6 0DD.Training Outcome:A clear progression path for after your apprenticeship, helping you progress your IT career.Employer Description:We are a Managed Service Provider (MSP) based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
We are a forward-thinking company with a growth mindset, seeking an Apprentice IT Support / Network Engineer to join the team in providing excellent IT remote support to our clients.Working Hours :Monday to Friday in a shift pattern between 07:30 and 18:00.
Based in our North Shields office and will be required to attend client sites on occasion, with a company vehicle being provided for these journeys.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
RF Validation Engineer – MmWave – Semiconductor
Location: Shepton Mallet, Somerset
Company: Join a world-class semiconductor team working on cutting-edge RF and mmWave technologies. This is a great opportunity to support the development and validation of high-frequency devices in a fast-paced, customer-focused engineering environment.
You will play a key role in validating RF, microwave, and mmWave components up to 50GHz, while contributing to the success of a broad product portfolio including analogue and digital systems.
Key Responsibilities for this RF Validation Engineer job, based in Shepton Mallet:
Support engineering teams in validating advanced RF and mmWave devices.
Perform RF measurements and characterisation using VNAs, spectrum analyzers, and other lab equipment.
Design and optimise matching networks; analyse parameters such as S11, P1dB, IP3, and noise figure.
Review schematics, datasheets, and customer designs to support integration and performance analysis.
Document validation results and contribute to technical support materials, including application notes.
Qualifications and Skills required for this RF Validation Engineer job, based in Shepton Mallet:
Degree in Electronics, RF Engineering, or a related field, with hands-on RF lab experience.
Proficient in RF testing and familiar with tools such as VNAs, signal generators, and power meters.
Understanding of RF building blocks and system-level concepts, including filters, mixers, and amplifiers.
Strong communication skills and the ability to work across teams to resolve technical challenges.
How to Apply:
If you're ready to shape the future of wireless communication and work with advanced mmWave technologies, please submit your CV and cover letter to ndrain@redlinegroup.Com or call Nick on 01582 878828 / 07487 756328!....Read more...
Run social media channels (e.g. Facebook and LinkedIn) to enhance audience engagement to include the development of content – to include video and video editing.
Maintain and update customer databases to support the email marketing campaigns. To also include the management of Mailchimp email campaigns to the targeted databases.
Conduct market research, for example using customer questionnaires and review the competition on a regular basis.
Update the website with relevant content in accordance with the marketing plan and content requirements.
Support the development of case studies and the manage the process from initial enquiry to working with the PR agency and liaising with the key CU Phosco team member leading the project, ensuring the website has been updated and included in social media plans.
Support the marketing manager in delivering agreed activities.
Training:Working towards completing Level 3 Multi Channel Marketer Apprenticeship Standard.
Work based learning with regular teaching sessions with Assessor. Ad hoc attendance at Hertford Regional College Broxbourne Campus for workshops.Training Outcome:There will be opportunities for progression and a permanent position subject to performance. There is the opportunity to manage and develop the digital marketing with the support of the Head of Marketing.Employer Description:We provide an in-house, end-to-end service encompassing the design, manufacture, installation and maintenance of high masts, columns, and lighting for the global market. Established in 1923, our century-long legacy of technical expertise and operational integrity has earned the trust and business of customers worldwide across sectors including road, telecoms, airports, ports, and sports.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Ambitious,Independent working....Read more...
👩⚕️ About the RoleAs a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
🛠 Full training will be provided – no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:1. Full-Time EmploymentMany apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy AssistantDispensary AssistantCounter Assistant (OTC)2. Level 3 Pharmacy Technician ApprenticeshipProgression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy TechnicianGreater responsibility in clinical services, dispensing, and managing medicines3. Specialist Roles in Healthcare or RetailDepending on your interests, you could move into:
Medicines Counter ServicesHealth & Wellbeing Advisor rolesNHS or hospital pharmacy support roles4. Further Education & TrainingYou may choose to study further qualifications such as:
NVQs or diplomas in health and social careCustomer service or team leadership qualificationsClinical training to specialise in areas such as vaccinations or diabetes care supportEmployer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday: 9:00 AM – 6:00 PM.
Saturday: 9:00 AM – 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.
Other duties include:
Handle incoming calls
Data Entry
Document Processing
Emails and correspondence
Process orders when received across multiple channels
Deal with customer enquiries
Liaise with our Carriers to provide delivery updates
Liaise with our Purchasing team to provide despatch updates
Record and refer any customer complaints
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
A full time permanent position may be considered upon successful completion of this apprenticeship
Employer Description:All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions.
Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services.
Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
I.T. Apprenticeship Role with ECC June 2025 As an IT Apprentice, you’ll be working closely with our First, Second and Third Line technicians as they support our existing and new customers’ IT requirements. You’ll have a keen interest in IT and must be able to work as part of a busy support team. Working closely with other departments you will need to build relationships with both internal and external customers. We work to strict SLAs with our customers and you’ll be responsible, after training, for the quality of information logged into our ticketing system – you will be expected to accurately log support tickets in a timely manner. We expect you to be self-motivated, efficient and well-organised with a keen eye for detail. You’ll be IT-literate with skills in the use of Microsoft Office, in particular, Outlook, Word, Excel and recent versions of Windows. Skills in Office 365 as well as hardware building are definitely a bonus.
Specific duties will include (but aren’t limited to):
The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails
Using the formal call logging system in place, and be responsible for the quality of the information recorded – to be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
Resolving the initial query to the best of your ability if you don’t need to escalate. recognising when a call is urgent and escalate accordingly, Carrying out configuration and testing of new kit prior to install at customer site
The ability to work as part of a team, whilst remaining self-motivated in managing your own workload; the ability to demonstrate an excellent customer service focus when dealing with clients
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help Desk – freeing up the First and Second Line technicians to concentrate on the resolution of issues to meet our agreed SLAs. Ultimately we’ll work to promote you through the ranks of 1 st , 2 nd and third line support! Our customers are supported from 8:30am – 6:00pm Monday – Friday [excluding Bank Holidays] and you will work a 37½ hour week around these hours. You may be asked to work the occasional weekend to support customer migrations; this will be supervised and time given back in lieu. In addition, you’ll be expected take part in the Technical Support meetings which take place one morning each week.You’ll need to be educated to at least GCE Grade A-C level in both English and maths.Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :8 am-5 pm pm Monday-FridaySkills: Communication skills,IT skills....Read more...
To achieve the service levels in accordance with your department’s targets
To take calls and respond to emails of customer queries as per KPI’s set by the department
To order consumables based on customer requirements, doing all necessary checks
Monitor and order stock based on business and customer requirements
Schedule technician service tickets based on SLA, skill sets and area
To reconcile purchase orders and invoices, ensuring correct payments are actioned
To keep all database systems updated and correct, ensuring that customers are charged correctly for services provided
To complete all administrative and lease filing and scanning to Live-drive
To provide administrative support and guidance to XBM staff and customers
To maintain both Vantage and Live-drive databases as directed by the company standard
To be involved in XBM projects as and when requested
To support the Lease team in adding contracts to Vantage and contract checking, ensuring customers are being charged correctly
To assist in the monthly billing process as and when required
To support the Directors and the senior management team in ensuring the company core values are implemented at all times
Training:You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training. All training will be delivered through remote delivery into the workplace. Training Outcome:For the right person there is opportunity to progress on to higher level qualifications and secure full-time employment. Employer Description:The XBM family of businesses are some of the fastest growing digital technology and managed print companies in the UK, with sales and services teams working from Glasgow, Newcastle, Leeds, Manchester, Birmingham, and London. Our Head office and National Service Centre are in Leeds, West Yorkshire, and our Southern Regional Service Hub is in Aston, Birmingham.
Early Growth
Led by a management team with over 30 years of experience in business technologies, XBM was incorporated in 2008 and based in Wakefield, West Yorkshire. With growth came the need for more space and the business moved to Morley, on the outskirts of Leeds, West Yorkshire.
XBM grew rapidly, first opening a regional office in Newcastle and then, in 2018, expanding to the West Midlands, buying an office and later a service centre in Aston, Birmingham, with help from the Nat West Bank.Working Hours :Monday to Friday and shifts will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Respond to customer enquiries via phone and email, providing order updates and tracking information.
Welcome and assist visitors in a professional and friendly manner.
Accurately input and process customer orders using internal systems.
Assist with general administrative duties across the sales office.
Collaborate with team members and departments to support customer service and operational goals.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Customer Service Practitioner Level 2 qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - no classroom or college!) with your tutor and learn about modules including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Dural (UK) Ltd is a fast-growing subsidiary of the Dural GMBH Group, offering cutting-edge profile solutions for a wide variety of flooring applications. Their products serve industries ranging from residential construction to commercial design, supporting installations of tiles, natural stone, parquet, laminate, fitted carpets, and designer coverings. They are committed to delivering quality, innovation, and exceptional customer service.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Are you an experienced sales professional with a deep understanding of the MRO or airline services sector? We're looking for a Sales Manager to drive high-impact sales strategies, engage complex airline clients, and lead business growth across an established territory.
As a Sales Manager, you'll take ownership of strategically significant accounts, developing new business and expanding existing relationships. This is a high-visibility, autonomous role requiring a mix of strategic planning, commercial negotiation, and post-sale execution.
Key Responsibilities: Sales Strategy & Execution
- Lead the sales planning process for technical and maintenance services across major airline accounts
- Identify growth opportunities and drive tailored sales strategies
- Build and maintain senior-level customer relationships
- Monitor market trends and competitor activity
- Manage sales forecasting and meet profitability targets
Proposal Development & Contracting
- Understand customer needs and develop custom proposals
- Work cross-functionally to ensure feasibility and accuracy
- Negotiate contracts in collaboration with legal and senior stakeholders
Program Implementation
- Support post-sale implementation with internal service delivery teams
- Collaborate with internal stakeholders on hardware and system upgrades
Sales Enablement & Market Intelligence
- Develop and deliver persuasive sales tools and presentations
- Support solution-based selling and clearly demonstrate ROI for customers
- Gather and report on market intelligence to support broader sales strategy
About You:
Experience & Background
- Background in sales of technical services within MRO or airline operations
- Technical understanding of inflight systems or aviation maintenance services preferred
- Bachelor's degree or equivalent experience
Skills & Competencies
- Proven sales and negotiation track record
- Strong industry knowledge and ability to influence at all levels
- Comfortable navigating complex stakeholder environments and matrix organizations
- Highly organized, self-directed, and analytical
- Strong communicator with excellent presentation and proposal development skills
- Proficient in Microsoft Office Suite
Travel:
- Must be willing and able to travel up to 50% of the time, including international travel....Read more...
Are you an experienced sales professional with a deep understanding of the MRO or airline services sector? We're looking for a Sales Manager to drive high-impact sales strategies, engage complex airline clients, and lead business growth across an established territory.
As a Sales Manager, you'll take ownership of strategically significant accounts, developing new business and expanding existing relationships. This is a high-visibility, autonomous role requiring a mix of strategic planning, commercial negotiation, and post-sale execution.
Key Responsibilities: Sales Strategy & Execution
- Lead the sales planning process for technical and maintenance services across major airline accounts
- Identify growth opportunities and drive tailored sales strategies
- Build and maintain senior-level customer relationships
- Monitor market trends and competitor activity
- Manage sales forecasting and meet profitability targets
Proposal Development & Contracting
- Understand customer needs and develop custom proposals
- Work cross-functionally to ensure feasibility and accuracy
- Negotiate contracts in collaboration with legal and senior stakeholders
Program Implementation
- Support post-sale implementation with internal service delivery teams
- Collaborate with internal stakeholders on hardware and system upgrades
Sales Enablement & Market Intelligence
- Develop and deliver persuasive sales tools and presentations
- Support solution-based selling and clearly demonstrate ROI for customers
- Gather and report on market intelligence to support broader sales strategy
About You:
Experience & Background
- Background in sales of technical services within MRO or airline operations
- Technical understanding of inflight systems or aviation maintenance services preferred
- Bachelor's degree or equivalent experience
Skills & Competencies
- Proven sales and negotiation track record
- Strong industry knowledge and ability to influence at all levels
- Comfortable navigating complex stakeholder environments and matrix organizations
- Highly organized, self-directed, and analytical
- Strong communicator with excellent presentation and proposal development skills
- Proficient in Microsoft Office Suite
Travel:
- Must be willing and able to travel up to 50% of the time, including international travel....Read more...
Ensure the timely and accurate processing of accounts payable and accounts receivable transactions for partner schools and the central trust
Support partner schools with financial queries, providing excellent customer service
Support with other related financial processes and ensure financial tasks are completed in a timely manner
Provide assistance and support to the Accounts Payable Manager where appropriate, including helping with queries, resolving issues, and contributing to process improvements
Processing invoices, managing payments and maintaining accurate financial records
Training:Assistant Accountant Level 3.Training Outcome:
Opportunity to study for a Level 4 and Level 7 in Accountancy
Career progression within the Trust to Finance Officer and then Finance Lead
Employer Description:Nexus Education Schools Trust (NEST) is a rapidly growing Multi-Academy Trust with 20
vibrant primary schools across Bromley, Kent, Lewisham and Southwark. Over the past five
years, we’ve invested in state-of-the-art facilities, ensuring our schools provide exceptional
learning opportunities for every pupil.
We are proud partners with a number of multi-academy trusts and groups of maintained
schools, creating a collaborative network that enhances educational experiences across the
region.
We are driven by a clear, moral purpose:
“To provide excellence and opportunity for all, transforming lives through
education and inspiring the leaders of tomorrow”Working Hours :36-hours a week (Monday - Friday), 52-weeks per year. Actual working hours to be agreed with your Line Manager on appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
