Assist customers in booking our UK and European coach holidays and day trips
Deliver excellent customer service both in person and over the phone
Use internal booking systems to manage customer reservations
Gain in-depth knowledge of our travel products and services to confidently advise customers
Handle payments and assist with cash handling
Maintain accurate customer records
Liaise with suppliers and support product delivery
Keep point-of-sale materials and promotions up to date
Support the day-to-day operations of the holidays department
Follow all company policies and procedure
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possible progression onto further employment within the business and onto higher apprenticeships.Employer Description:Founded in 1919, the Skills Group is proud to be a family-run business in the heart of Nottinghamshire, providing a range of award-winning coach holidays and specialised private hire with over 105 years of experience.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties:
Support continuous improvement in manufacturing.
Assist with machine preparation and cleaning.
Operate key machinery and testing equipment.
Develop colour and additive formulations.
Liaise with internal teams to meet customer specifications
Maintain colour and effect standards.
Support internal departments with formulation issues.- Troubleshoot formulations as requested.- Support trials and approve new materials.- Assist with laboratory procedure development.- Participate in health, safety, and quality initiatives.
Training Outcome:Experience in the industry and a Level 3 qualification in Polymer Processing.Employer Description:Astropol specialise in accurate colour and additive solutions for the vinyl, non-vinyl and associated additive industries. Working in collaboration with our customers our technical team develop and create masterbatch samples for testing, customer approval and subsequent scale up to production - all to specific requirements.Working Hours :37.5 hours per week.
Shift work. Times to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Flexible,Adaptable....Read more...
ð¨ NOW HIRING: Special Assistance Support Permanent Position ð¨
ð Location: Christchurch/ Hurn
ð¼ Job Type: Permanent
ð Hours: 30 hours per week
ð° Pay: £12.21 per hour
Were currently recruiting for a number of Special Assistant support workers.
Role Overview:
As an Special assistant support youll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:
- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance and excellent customer service
- Coordinating via email
- Monitoring flight times and schedules
ð Working Hours:
- Training Week (Week 1): Monday to Friday, 8:00 AM 4:00 PM
- Shift Pattern (After Training):
- 3 days on / 3 days off
- Flexible rotating shifts:
- Early: 3:00 AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available
To be successful for the Special assistant Support worker you must:
- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Strong communication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English
Ready to be the friendly face that helps people through their journey? Join us and be part of a dynamic team making a real difference.
Apply now and start your training soon!....Read more...
NOW HIRING: Support Assistant Permanent Position
Location: Christchurch/ Hurn
Job Type: Permanent
Hours: 30 hours per week
Pay: £12.21 per hour
Were currently recruiting for a number of Support Assistants.
Role Overview:
As a Support Assistant youll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:
- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance and excellent customer service
- Coordinating via email
- Monitoring flight times and schedules
Working Hours:
Training Week (Week 1): Monday to Friday, 8:00 AM 4:00 PM
- Shift Pattern (After Training):
- 3 days on / 3 days off
- Flexible rotating shifts:
- Early: 3:00 AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available
To be successful for the Support Assistant worker you must:
- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Must have 5 years work history within the UK
- Strong communication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English
Ready to be the friendly face that helps people through their journey?
Join us and be part of a dynamic team making a real difference.
Apply now and start your training soon!....Read more...
An opportunity has arisen for a Sales Administrator to join a well-established family-run business operating within the quarrying and construction materials sector. This is a permanent, full-time, office-based role offering salary up to £30,000 and benefits.
As a Sales Administrator, you will be assisting the Commercial Manager and acting as a key contact for customers, ensuring smooth handling of orders and related queries.
You will be responsible for:
* Supporting the full sales cycle from quotation through to order fulfilment
* Preparing quotes and following up on tenders
* Managing customer enquiries and resolving invoice or service-related queries
* Building and maintaining strong customer relationships through effective communication
* Collaborating with internal departments including operations, logistics and technical teams
* Converting leads into confirmed orders to support sales targets
What we are looking for:
* Previously worked as a Sales Administrator, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Commercial Administrator, Sales Office Administrator, Sales Support Executive, Sales and Customer Service Administrator, Sales Operations Administrator, Client Services Administrator, Sales Development Executive or in a similar role.
* Proven experience in sales or customer service
* Strong organisational skills and ability to manage multiple priorities
* Competency with Microsoft Office and willingness to adopt new systems
* Full UK driving licence
What's on offer:
* Competitive salary
* Free on-site parking
* Monday to Friday working hours
* Supportive team environment with potential for development
This is a fantastic opportunity for a Sales Representative to join a stable and growing business in a varied and rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
A fantastic opportunity for a Product Engineer – Japanese Speaking, has arisen for my client based in either Aldershot, Hampshire or Düsseldorf, Germany.
As a Japanese Speaking Product Engineer, based in Hampshire or Germany, you will have the opportunity to work for a premium electrical connector design and manufacturer, who specialise across the automotive sector.
The Product Engineer – Japanese Speaking, located in Hampshire or Germany, will be responsible for assisting the sales team with technical customer support around their product portfolio. They will work with their overseas design and manufacturing teams to ensure customer product requirements at met.
Responsibilities for the Japanese Speaking Product Engineer will include:
Create business plans to support the development of new product lines.
Create an “opportunities roadmaps” indicating key customers and potential sales.
Provide technical support to the sales organization and on occasions to customers’ directly.
Prepare high quality professional presentations
To be successful in the Japanese Speaking Product Engineer you will have a strong grasp of both the Japanese and English languages as well as an Engineering background across either electrical, electronic or mechanical engineering principals.
This job opportunity is with a company that has a diverse product range supplying into the automotive, aerospace and oil & gas industries, and pride themselves on unrivalled levels of customer service.
APPLY NOW! For the Product Engineer – Japanese Speaking job, based in Aldershot, Hampshire or Düsseldorf, Germany by sending a cover letter and CV to TDrew@redlinegroup.Com or by calling Tom Drew on 01582 878 848 or 07961158762. Otherwise, we always welcome the opportunity to discuss other Sales roles.....Read more...
Role: Internal Sales Administrator
Location: Waterlooville
Contract: Full time, Temp to Perm, Office Based
Salary: £33,000 per annum
Holt Recruitment is working with a global electronics manufacturer in Waterlooville who is looking for an Internal Sales Administrator to join the team on a full-time, temporary-to-permanent basis. This is an exciting role for someone who likes working in a dynamic setting, loves to build strong relationships with colleagues. They are looking for someone who wants to grow with the company and be passionate about the Electrical industry.
As the Internal Sales Administrator, your responsibilities will include to:
- Support the preparation of customer estimates and quotations.
- Maintain and update customer databases and related records.
- Facilitate communication between the estimating team and other internal departments.
- Respond to customer inquiries promptly and professionally.
- Distribute sales quotations as requested by the sales team.
- Monitor project timelines and assist in meeting key deadlines.
- Provide administrative and documentation support to the internal sales team.
What do you need as the Internal Sales Administrator?
- Demonstrated experience in administrative support, ideally within a manufacturing or sales environment.
- Electronic Components experience is desirable but not essential.
- Highly organised with strong attention to detail.
- Exceptional written and verbal communication skills.
- Proficient in Microsoft Office Suite, Microsoft Teams, and familiar with CRM systems.
- Effective team player with the ability to collaborate across departments.
- Foundational knowledge of estimating procedures and sales processes is advantageous.
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this temp to perm Internal Sales Administrator role in Waterlooville.
Job ID Number: 86919
Division: Commercial Division
Job Role: Internal Sales Administrator
Location: Waterlooville....Read more...
Customer engagement; assisting with customer enquiries online and via email, telephone, video/text chat in accordance with company guidelines.
Learning about the Aviation industry and airport partners.Monitoring, responding and escalating passenger queries via social media platforms.
Responding and escalating airport passenger enquiries via email communication.
Assisting passengers with completion of pre-departure enquiries and services such as transport tickets, electronic visa submission.
Represent our airline clients by providing reservation support, ancillary collections and answering general enquiries
Providing passenger support in times of travel disruption, including delayed, cancelled and missed flight scenarios.
Carry out duties to support the Lost Property service including collections, re-uniting items and maintaining passenger communications.
Learning multiple airline GDS reservations systems, including ticketing and revenue collections on behalf of our airline clients.
Training Outcome:Possible full-time position available.Employer Description:Skybreak is an established provider of Aviation Passenger Services. Part of the Bland Group, we have been delivering passenger services, for over 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on-airport and remotely via our digital communication channels.
Our customer service teams are available 365 days a year at both London Gatwick and Heathrow Airports, and via our digital communication channels.Working Hours :Shift work 4 days on, 2 days off. 06:00 - 13:30 x 2 and 13:30 - 21:00 x2.Skills: Communication skills,IT skills,Confident,Multi-task....Read more...
Answer calls and provide excellent customer support.
Process orders accurately and efficiently.
Reply to customer messages and resolve inquiries in a timely manner.
Manage customer feedback professionally.
Ensure all products are in stock and listed correctly to maximize sales.
Maintain and update drop-ship product listings with accurate delivery times.
Support the team with other essential business tasks as needed.
Master online selling on Amazon, Ebay and Shopify.
Learn how to sell to B2B & B2C customers, understand cost-profit margins, VAT, and pricing strategies to maximise revenue.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:In Phase International is the parent organisation of a host of auto-related, home electronics, HiFi, navigation and speed awareness brands. Based in the UK, we are in a unique position to enhance your life through information and audible inspiration.Working Hours :Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Service Advisor Main Dealership Location: Yeovil
Salary: £31,000 per year basic + OTE £36,500+
Additional Bonus: £25 per service plan sold
Uncapped bonus potential
Job Type: Full-time, Permanent
Schedule: Monday to Friday, 8:00am6:00pm | 1 in 3 Saturdays required
About the Role Were looking for an experienced Service Advisor to join a busy, award-winning main dealer aftersales team. If you have a passion for delivering top-level customer service in the motor trade and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities
- Greet customers and manage their service and repair bookings
- Communicate vehicle progress updates clearly and professionally
- Explain vehicle faults and recommended repairs in a confident, easy-to-understand way
- Upsell service plans and repairs where appropriate
- Handle customer concerns to achieve positive outcomes
- Ensure a seamless, premium experience throughout the customer journey
Required Experience
- Minimum 2 years experience as a Service Advisor in a main dealership
- Strong customer service and communication skills
- Ability to work under pressure and manage multiple tasks
- Full UK Driving Licence (required)
- Right to work in the UK (required)
Benefits
- Health Cash Plan GP access, dental/optical cashback, mental health support
- Car Lease Scheme new car from £209/month
- Employee Discounts on vehicle purchase, MOT, servicing, parts and accessories
- Pension Scheme with company contributions
- Life Assurance
- 30 Days Annual Leave including bank holidays
- Cycle to Work Scheme
- Flu Vaccinations (Paid)
- Refer-a-Friend Bonus up to £2,000
- Local Discounts gyms, restaurants, and retail
- Regular Social Events team-building, nights out, etc.
- Ongoing training and clear career progression opportunities
Why Join Us? Youll be part of a respected, customer-focused dealership group with a strong reputation in the motor trade. We invest in our people and offer clear development pathways through manufacturer training and in-house support.
Apply Today If youre a confident, motivated, and experienced Service Advisor ready to progress your career, apply now to join our growing team.....Read more...
An exciting opportunity at a leading UK electronics manufacturer has hit the market; our client is hiring for a Internal Sales Executive based in Scunthorpe, North Lincolnshire.
Main responsibilities of the Internal Sales Executive, based in Scunthorpe:• Act as the first point of contact for inbound sales enquiries via phone, email, and web chat• Create formal quotations, answer technical queries, and provide pricing and compliance information• Manage smaller(“Other”) customer accounts and proactively generate leads from these accounts• Use CRM systems (Salesforce) to track customer interactions, log opportunities, and drive pipeline activity• Support Business Development Managers in developing key and house accounts• Conduct market research and customer analysis to support new product introductions• Identify, investigate, and evaluate new business opportunities• Deliver on assigned sales targets aligned with the company’s strategic growth objectives• Report on program effectiveness, market impact, and future growth opportunities
Requirements of the Internal Sales Executive, based in Scunthorpe:• Professional written and verbal communication skills• Previous sales experience in a technical, manufacturing, or EMC-related industry (preferred)• Experience delivering consistent sales growth or business development results• Background in engineering, science, business, or a related field (or equivalent experience)• Comfortable working in a customer-facing role with a focus on technical products• Strong proficiency in Microsoft Office and CRM tools (Salesforce preferred)• Entrepreneurial mindset with a passion for business growth and customer success• Self-motivated and able to work independently as well as collaboratively in a team setting
This is a fantastic opportunity for a results driven Internal Sales Executive who enjoys working with technically advanced products and building relationships in a dynamic manufacturing environment.
To apply for this Internal Sales Executive role in Scunthorpe, please send your CV to kchandarana@redlinegroup.Com or call 01582 878 830 / 07961 158 784.....Read more...
Provide excellent technical support and customer service to our user base
Ensure efficient and timely resolution of incidents and service requests, aiming for a high first-time fix rate
Provide technical support to MS Windows based environment, Networking and ERP solutions
Configure and provision software and hardware (laptops, iPads, tablets, ePods)
Proactive maintenance and health checks of our systems
Perform asset management, stock control and support with equipment decommission
Support projects as technical resource
Training Outcome:Upon successful completion of the apprenticeship and meeting the expected standards for the role, you will be offered a full-time position as an IT Service Desk Analyst.Employer Description:Amari Metals is in the business of metal stockholding and added-value services. Our brands supply a diverse customer base ranging from small businesses to government agencies and FTSE100 companies. Key markets include aerospace and defence, precision engineering, power generation and nuclear.
Our business innovation and technology services function are pivotal to the success of many of the UK's top independent multi-metal stockholders and leading engineering companies. With a nationwide presence, we support over 50 locations and serve more than 1,700 customers. These businesses rely on our support and expertise to maintain their competitive edge and deliver specialised services to their clients.
Our teams of technology professionals work together to design, implement, and manage hardware and software solutions in addition to providing a host of services designed to empower, educate and support our userbase.Working Hours :Monday to Friday
08:30- 17:00Skills: Communication skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Technology enthusiast,Experience of setting up PC,Interpersonal skills,IT literate,Microsoft Excel,Work and Outlook,Positive can do attitude,Flexible,Conscientious attitude to work....Read more...
This apprenticeship offers an exciting opportunity to learn and develop key knowledge, skills and behaviours in a real manufacturing supply chain environment. The Apprentice Supply Chain Practitioner will study how to support both the production planning and customer service functions within the Planning and Customer Service teams, gaining practical experience while working towards qualification.
You’ll be trained and coached on how supply chain operations work in practice, gradually taking on more responsibility as you learn.
As an Apprentice Supply Chain Practitioner at Nelipak, you’ll be part of a busy supply chain team at a global leader in healthcare packaging.
You'll learn how to plan production schedules, manage customer orders, monitor materials like resins and films, and support communication across departments including Manufacturing, Logistics, and Quality.
A typical week will include:
Attending daily planning meetings
Updating systems with order information
Tracking stock levels and deliveries
Helping solve issues that affect production or customer service
You'll gain hands-on experience using real systems and tools while studying for your qualification.
Over time, you’ll build a strong foundation in supply chain operations, customer support, data analysis, and planning processes, equipping you for a successful career in a fast-paced, regulated industry that helps deliver life-saving products worldwide.Training:The course has been designed to cover 32 key areas of knowledge, skills and behaviours required to be an effective Supply Chain FMCG Practitioner:
• Customer Service
• Costings
• Procurement
• Legislation
• Policies & procedures
• Planning and Organisation
• Communication
• Interpersonal skills
• Continuous improvement
• Problem solving
• Project management
• Key Performance Indicators
Upon successful completion of the apprenticeship, you will achieve a Level 3 Supply Chain Practitioner (Fast Moving Consumer Goods) Standard
All training towards your apprenticeship will take place during your regular working hours. Training will take place on-site via a combination of interactive online workshops and 1-1 sessions with your dedicated BPIF Training Coordinator, who will work with you throughout your time as an apprentice.Training Outcome:Potential Career Progression:
1. Supply Chain Coordinator / Supply Chain AnalystSupport and manage end-to-end supply chain activities, working more independently with data, forecasting, and reporting.
2. Production Planner / SchedulerTake full ownership of planning manufacturing runs, managing machine schedules, material availability, and service performance.
3. Customer Service Executive / Account CoordinatorManage key customer accounts, oversee order fulfilment, and become the go-to contact for specific customers or regions.
4. Stock Controller / Inventory AnalystSpecialise in managing stock levels, controlling inventory flow, and reducing aged or excess stock.
5. Material Planner / Procurement AssistantFocus on managing raw material availability, liaising with suppliers, and improving the supply of essential materials like resins and films.Employer Description:Nelipak® Healthcare Packaging (as a global company) designs, develops and manufactures custom thermoformed packaging products that provide superior protection for medical devices and pharmaceuticals. The company offers medical trays and blisters, surgical procedure trays, pharmaceutical handling trays, custom built sealing machines, total packaging solutions and other value-added services.
Nelipak Elsham Limited is a leading flexible packaging business. The company employs circa 90 employees, 65 factory operatives and 25 office staff, based in a 110,000 sq. ft. building comprising of 10,000 sq. ft. of office space. The factory operatives work a shift system. The factory was built in 1993, with an extension of 50,000 sq. ft. being added in the year 2002. We have a strong technical base in polymer chemistry, film extrusion, pressure sensitive adhesive technologies, coating, laminating, printing & converting. Nelipak Elsham Limited site activities include the manufacture of flexible plastic packaging, printing and associated conversion to customer specification.Working Hours :Monday to Friday, 40-hours a week with a 30-minute unpaid break daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
You’ll be joining our Customer Safety team as an Administration Apprentice, supporting the delivery of compliance and safety programmes that keep our customers safe. This role offers hands-on experience across our key compliance areas Gas, Electrical, Water Hygiene, Fire, Asbestos, and Lifts, collective known as "The Big 6.” You’ll work alongside experienced professionals, learning how we manage safety contracts, analyse data, and support projects across our homes.
What you will be doing (with support & training):
Providing administrative support to Strategic Managers, Contract Delivery Officers, and Technical Officers across the Big 6 compliance areas
Helping co-ordinate contractor activity including appointment bookings, letter generation, and follow-ups
Updating internal systems and databases such as our CRM QL, SharePoint, and compliance trackers with key contract, customer and safety data
Supporting with meeting organisation, agenda setting, and minute-taking
Assisting in the preparation and distribution of reports, presentations, and compliance packs
Handling day-to-day queries from internal teams and external partners in a professional and helpful manner
Supporting access coordination, scheduling, and customer liaison activities
Helping to maintain accurate digital records for audits, certifications, and safety documentation
Participating in team meetings, site visits, and project activity across the department
Reflecting on your learning and completing all apprenticeship-related assignments and activities
Training:
Business Administrator Level 3
Functional skills in maths and English level 2, if required
Internal and external training opportunities
Training Outcome:Here at Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within social housing.Employer Description:Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities, which would not be achievable without the great people in Great Places’ workforce. Whilst social purpose is very much at the core of what we do, we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.Working Hours :Monday - Friday, working either 8.00am to 4.00pm or 9.00am to 5.00pm. Will be discussed on interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep leveling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private Medical Insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principals
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
We're currently looking to recruit two motivated and outgoing apprentices to join us at our Northwich headquarters. This is a fantastic opportunity for individuals eager to begin a career in customer service and operations within a supportive and progressive environment.
What You'll Be Doing:
As one of our apprentices, you'll play an important role in both outbound and inbound customer service activities, including:
Making outbound service calls to clients with a friendly, professional manner
Handling inbound service enquiries efficiently and helpfully
Using Microsoft 365 tools for communication, scheduling, and tracking tasks
Supporting day-to-day admin and operations across the team
Working closely with colleagues to ensure smooth service delivery
Representing our values of care, diligence, and community in every interaction
Training:
Customer Service Practitioner Standard
Functional Skills in English and maths if needed
A designated Tutor to support and guide you through your learning journey
On and off-the-job training
Training Outcome:
A clear progression path within the business
Hands-on support and mentorship from a passionate, experienced team
A welcoming, family-style workplace where everyone matters
Opportunities to grow your confidence, skills, and future career
Employer Description:Envirocraft Waste SolutionsWorking Hours :Monday to Friday, 9:00am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,Organisation skills,Problem solving skills,Team working....Read more...
Accurately enter data onto the company’s IT systems and maintain up-to-date records
Provide general administrative support to the sales team, including photocopying, filing, and managing paperwork
Respond to routine customer enquiries via phone and email, escalating complex queries as needed
Support the team with order processing and updating customer records
Assist with the preparation of reports, presentations, and other documents as required
Help organise and maintain digital and paper filing systems.
Ensure accuracy and confidentiality of customer and business information at all times
Contribute to a positive, cooperative working environment
Training:
Level 3 Apprenticeship for Business Administrators
Apprenticeship is provided through Hartlepool College of Further Education, Stockton Street, Hartlepool, TS24 7NT
The course will be delivered via MS Teams but will involve day release to the college for training every half term, which is currently on a Thursday
Training Outcome:
Possible full-time employment with the company
Employer Description:J&B Recycling Ltd is an FCC Environment Company and operates in the Northeast.
We operate a full end to end waste management and recycling service, that produces the highest quality end-products with an industry leading 99% recycling rate.Working Hours :Monday to Friday
9am – 5pm.
Day release, currently a Thursday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental....Read more...
Account Executive – Wilmslow (Hybrid)Join Citation – A Great Place to Work
Are you a driven and ambitious sales professional ready to take your career to the next level? Do you thrive in a fast-paced, consultative sales environment where your efforts make a real difference? At Citation, we’re on a mission to protect and support businesses across the UK with expert HR, Employment Law, and Health & Safety services. We’re proud to be a Top 100 Best Companies to Work For and winners of multiple Best Workplace awards – and we’re growing fast! Location: Wilmslow HQ (hybrid working)Role: Account ExecutiveType: Full-time, PermanentSalary: Competitive basic + Bonus Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services. We are truly passionate about assisting clients where we can with a one team ethos to also support each member of the team and our colleagues around the business. As a Customer Success Relationship Manager, we are pivotal to supporting the business in achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with the service are maximised with all our client interactions. There is varied experience throughout the team, but if you are successful, you have the full team support to understand the role and be the best you can be. What will I be responsible for?• Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services.• Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities.• Ensuring the timely and successful delivery of our solutions according to the customers’ needs and objectives.• Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them from coming to fruition.• Operating as the main point of contact for any matters specific .to your clients, this may include queries, info on other products, administration of accounts and expressions of dissatisfaction or complaints.• Identifying and growing opportunities within your customer base and collaborating with internal teams to ensure growth and retention attainment.• Build and maintain strong, long-lasting client relationships, working closely with other areas of the business to resolve issues for your customers.• Developing a trusted advisor relationship with key stakeholders and executive sponsors.• Contacting customers at relevant touchpoints to complete care calls.• Assisting with high-severity requests or issue escalations as needed. Who are we looking for?• The successful candidate will have a Customer Success, Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation.• You will love to find solutions, have a positive mindset and a natural ability to turn a situation around. You will be curious by nature and determined to find the best way forward for your customers.
Hit Apply now to forward your CV.....Read more...
Account Executive – Wilmslow (Hybrid)Join Citation – A Great Place to Work
Are you a driven and ambitious sales professional ready to take your career to the next level? Do you thrive in a fast-paced, consultative sales environment where your efforts make a real difference? At Citation, we’re on a mission to protect and support businesses across the UK with expert HR, Employment Law, and Health & Safety services. We’re proud to be a Top 100 Best Companies to Work For and winners of multiple Best Workplace awards – and we’re growing fast! Location: Wilmslow HQ (hybrid working)Role: Account ExecutiveType: Full-time, PermanentSalary: Competitive basic + Bonus Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services. We are truly passionate about assisting clients where we can with a one team ethos to also support each member of the team and our colleagues around the business. As a Customer Success Relationship Manager, we are pivotal to supporting the business in achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with the service are maximised with all our client interactions. There is varied experience throughout the team, but if you are successful, you have the full team support to understand the role and be the best you can be. What will I be responsible for?• Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services.• Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities.• Ensuring the timely and successful delivery of our solutions according to the customers’ needs and objectives.• Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them from coming to fruition.• Operating as the main point of contact for any matters specific .to your clients, this may include queries, info on other products, administration of accounts and expressions of dissatisfaction or complaints.• Identifying and growing opportunities within your customer base and collaborating with internal teams to ensure growth and retention attainment.• Build and maintain strong, long-lasting client relationships, working closely with other areas of the business to resolve issues for your customers.• Developing a trusted advisor relationship with key stakeholders and executive sponsors.• Contacting customers at relevant touchpoints to complete care calls.• Assisting with high-severity requests or issue escalations as needed. Who are we looking for?• The successful candidate will have a Customer Success, Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation.• You will love to find solutions, have a positive mindset and a natural ability to turn a situation around. You will be curious by nature and determined to find the best way forward for your customers.
Hit Apply now to forward your CV.....Read more...
Were currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area.
If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you.
As a Support Assistant youll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:
- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance and excellent customer service
- Coordinating via email
- Monitoring flight times and schedules
Working Hours for the Support Assistant role:
For your first week while receiving training you will work the below:
- Monday to Friday
- 8:00 AM 4:00 PM
Your shift pattern following your training will look like the below:
- 3 days on / 3 days off
- Early: 3:00 AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available
To be successful for the Support Assistant worker you must:
- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Must have 5 years work history within the UK
- Strong communication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English
If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference!....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies, operating systems and server-based applications
Basic network administration
Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication and customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server or datacentre installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Progression onto more senior positions following successful completion of the apprenticeship
Employer Description:HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.
Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business.
This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are seeking an enthusiastic and motivated Apprentice to join our dynamic On-Highway Team in 2025. This is a unique opportunity to kick-start your career with a global leader in engine and power solutions. You will gain hands-on experience, industry insight, and develop both your technical knowledge and professional skills while working on real projects that drive our business forward. During your apprenticeship with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways:
Handle customer and internal communications with professionalism and clarity. Attend meetings with customers and internal stakeholders, contributing to discussions and actions.
Support the development and delivery of strategic customer proposals.
Manage, create and maintain customer relationships and an active pipeline of ongoing project.
Assist in providing accurate sales forecasts and financial data using analysis skills. Consolidate sales data and provide demand forecast inputs where required.
Support the development and delivery of strategic customer projects.
Support the team with market analysis and value proposition communication.
To be successful in this role you will need the following:
Min 5 GCSEs Level 4 – 9 (Grade A*- C) including Mathematics and English Language
Enthusiasm to learn about technology, customer engagement and a broad spectrum of departments within Cummins.
Strong organisational and time-management skills.
A passion for business, marketing, engineering, or a related field is advantageous.
Training Outcome:Possibility of a potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Darlington College. The working hours are flexible to suit business needs within 8.00am - 5.00pm timeframe.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
