Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Contact Centre Solutions Implementation Lead Location: Manchester, M1 3BN (office based)Salary: circa £60k dependent on skills and experience + BenefitsFull TimeAbout CiptexCiptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Contact Centre Solutions Implementation Lead to configure, deploy, and support advanced voice and contact centre platforms (primarily Twilio Flex) for our clients.In this key role, you’ll combine deep technical expertise with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you’ll be instrumental in ensuring each project meets our clients’ business needs and runs smoothly in a live environment.Key Responsibilities
Configure, deploy, and optimise Twilio Flex (or similar platform) and Ciptex RACE solutions to meet customer goals, with a focus on voice and contact centre environmentsTranslate high-level business requirements into clear technical specificationsDeliver customer training programmes, including train-the-trainer sessions and user guidesProvide early-life support and ensure a smooth handover to ongoing support teamsManage integrations, data migrations, telephony/voice routing, and number porting activities with minimal disruptionCollaborate with developers to ensure custom features and integrations align with contact centre workflows and reporting needsContinuously improve deployment processes, tools, and documentation
Ideal Candidate
Proven experience working with contact centre technologies and operations (voice routing, telephony platforms, reporting, and integrations)Hands-on experience with Twilio Flex (or similar platform) Studio, Task Router, and FunctionsStrong understanding of contact centre processes and challenges, including workforce, customer experience, and operational reportingUnderstanding in JavaScript, REST APIs, and configuration managementKnowledge of SQL/NoSQL databases and data migration techniquesExcellent communication, stakeholder management, and documentation skillsProven ability to manage technical projects from design through to successful delivery
Desirable Skills
Knowledge of SIP, WebRTC, and telephony protocolsFamiliarity with CRM platforms (Salesforce, Microsoft Dynamics, etc.)Experience with Infrastructure as Code toolsUnderstanding of security and compliance requirements in contact centre environmentsCertification in Twilio or related technologiesExperience with AWS services and serverless architecturesPrevious experience delivering solutions for enterprise contact centres or BPOs
What We Offer
Opportunity to work on diverse, high-impact projects using industry-leading technologyDirect involvement in shaping customer success and influencing technical innovationCollaborative, learning-focused environment with opportunities for career progressionCompetitive salary and benefits packageCentral Manchester office just a minute from Piccadilly Station
Interested in this Contact Centre Solutions Implementation Lead role? Please apply with your updated CV. Upon receipt, we’ll send you a full job description outlining the role in more detail. INDHS ....Read more...
We're looking for a motivated and detail-oriented individual to join our Accounts & Customer Service team as an Apprentice. This is a fantastic opportunity to gain hands-on experience across two vital departments within the business.
You'll be involved in a variety of essential tasks that support the smooth day-to-day operations of our company — from handling customer queries to assisting with financial data processing.
You’ll be working closely with both the Accounts and Customer Service teams, giving you the chance to develop a strong foundation in administrative, customer service, and basic accounts functions.
Day-Day Responsibilities:
Maintain high attention to detail when carrying out tasks in the Accounts team, ensuring all data is processed accurately
Handle inbound and outbound calls to support both clients and internal teams with professionalism and a helpful attitude
Report any errors or irregularities promptly to the appropriate team members or supervisors
Contribute proactively to the team by suggesting improvements to systems and processes
Act as a first point of contact for customers, delivering a friendly and efficient service at all times
Training:
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
There is a possibility of a full time role at the end of the apprenticeship
Employer Description:DD Payroll, part of the charity Disability Direct, specialises in making payroll easy for people with disabilities who employ carers. Unlike typical payroll services, DD Payroll isn’t about profit - it’s about providing personal, one-on-one support. Rooted in charity values, they have extended their service to offer a caring, reliable, managed payroll solution specifically for the care and non-profit sectors. With their deep expertise in payroll compliance and dedication to high ethical standards, DD Payroll is where personal service meets purpose.Working Hours :Monday - Thursday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Organisation skills,Communication skills....Read more...
Assist the sales team in managing customer accounts and enquiries
Learn how to generate new business through prospecting, networking, and research
Support with preparing quotes, proposals, and presentations
Maintain and update CRM systems with customer data and sales activity
Shadow experienced sales colleagues to understand the full sales cycle
Contribute to achieving team sales targets and KPIs
Provide administrative support to ensure smooth sales operations
Attend internal and external training as part of the apprenticeship framework
Training:
A fully work-based programme undertaking Level 4 Sales Executive Apprenticeship Standard qualification over 18-months
You will receive support from your employer mentor throughout as well as your training provider who will come out on site to deliver your apprenticeship qualification
Training Outcome:
Potential full time role available for the right candidate which could also lead to career advancement within the organisation
Employer Description:Apex Time Critical Ltd: More than just a logistics company, we are your pivotal partner for all time-sensitive cargo movements. In the dynamic world of freight and shipping, where every second counts, our team stands as a beacon of reliability and efficiency. Whether you're facing a production line stop, urgently need a replacement part for a downed machine, or have a critical deadline that cannot be missed, we are the solution to your logistical challenges. Our approach combines traditional values of customer service with cutting-edge technology. Our fully tracked services offer more than just transportation; they provide peace of mind. You'll receive regular updates, ensuring that every shipment not only meets deadlines but also aligns perfectly with your intended plansWorking Hours :Monday - Friday, 8.30am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills....Read more...
Whether you're welcoming visitors to a popular local attraction, supporting residents at a care facility, handling enquiries in a busy reception area, or helping families through key life events in registration services - there’s a role to suit your interests and career goals.
Opportunities Available In:
Forge Mill Farm Visitor Services - assist in the Farm Shop, Play Barn and events, ensuring a fun and welcoming visitor experience
Harvest View Intermediate Care Facility - support visitors and staff with reception-desk queries and admin support
HR Frontline Services - help with staff enquiries and assist the admin team through our new Oracle Fusion system
Registration Services - General & Bereavement Services - Assist in registering births, deaths, and marriages or support bereaved families with funeral, cremation, and memorial arrangements, delivering services with care and sensitivity
Corporate Reception Areas - represent the Council by assisting visitors to the building with a wide range of services and enquiries
Sandwell Adult & Family Learning Service (SAFL) - Support learners and staff across adult education centres. You’ll assist with enrolments, course information, materials preparation, and general admin
Grants Support Team - help ensure the smooth administration of grant funding to communities across Sandwell
Appointeeship Unit - play a vital role in supporting vulnerable adults who are unable to manage their own finances
Business Management service (Adult Social Care) - assisting senior officers and the management teams by providing administrative support allowing them to support our vulnerable service users (clients)
Democratic Services unit - help organise council meetings, prepare agenda and minutes, and support councillors in their important roles
Business and Member services - provide day-to-day support to elected members, including the Mayor of Sandwell
Sandwell Youth Service - assist with the engagement of young people in the local area and provide effective financial, administrative and clerical support within a busy office environment to the Youth Service
This is a brilliant opportunity to kick-start your Customer Service career in frontline services of local government working in hospitality, adult social care, HR, youth service, democratic/member services or administration – with real progression opportunities and the chance to make a difference in your community.Training:At the end you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others....Read more...
We are looking for an enthusiastic person looking to make Customer Service their career pathway of choice.
You will learn how the function plays an essential part of Bidfood depots by providing support and communicating to both external and internal customers.
Resolving queries to a satisfactory resolution is key to enhancing their experience of Bidfood.
Ensuring the ongoing support to hundreds of customers including some big brand names.
Alongside your role, you will be working towards achieving your Level 2 apprenticeship.
Ability to use MS Word, Excel & Outlook. Training:Charbridge Way, Bicester, OX26 4ST
Level 2 Customer Service Practitioner apprenticeship standardTraining Outcome:This role is an excellent opportunity to train and build a career as a Customer Service Advisor.Employer Description:Our journey began back in 1929. Since then, we have continued to build a strong and resilient business with a great future. It is why we believe we are the best foodservice provider in the country.Working Hours :Due to the nature of the business, we operate over 5 days, flexibility is a key requirement, as you will be required to work up until 5:00pm, including swapping a weekday to an occasional Saturday work until 2:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This role provides vital administrative support across departments while also assisting with the company's online presence. The apprentice will gain hands-on experience while working towards a Level 3 Business Administrator Apprenticeship
Support general office tasks: data entry, filing, scanning, printing
Maintain records of orders, customer communications, and invoices
Assist with procurement and inventory tracking
Schedule meetings, prepare agendas, and take minutes
Help update spreadsheets and internal systems (e.g. production logs)
Draft and post content on Glen Castings' social media platforms (LinkedIn, Facebook, Instagram)
Monitor engagement and assist with basic analytics to track performance
Coordinate product photography and marketing material updates
Collaborate with team members to grow the company's digital profile
Ensure customer enquiries via social media are responded to professionally and promptly
Training:Fully funded Level 3 Business Administrator qualification Real experience in both office administration and digital marketing Supportive mentoring environment Opportunity to transition into a permanent role A chance to shape and grow Glen Castings' online identityEmployer Description:Glen Castings is a family-run aluminium die casting company with over four decades of expertise, known for drainage products, engineering castings, and bespoke garden furniture. We're proud of our commitment to quality, sustainability, and customer focus.Working Hours :Monday - Friday, shifts TBC.Skills: Administrative skills,Attention to detail,Customer care skills,Logical,Non judgemental,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Handling customer enquiries in a professional and timely manner
Maintaining accurate and up-to-date customer records
Setting up and configuring email accounts
Configuring and maintaining servers
Preparing and deploying new laptops and desktop devices
Ordering IT equipment and services as required
Responding to support tickets and resolving issues efficiently
Answering incoming calls and providing first-line support
Training:
18 Months
Apprenticeship level
Advanced - Level 3 (A level)
Information and Communications Technician Level 3 Apprenticeship Standard
Training Provided:
CompTIA A+
AZ - 900
Training Outcome:
Carrying out onsite visits to customer locations
Installing and setting up IT equipment onsite
Employer Description:Sinorrah IT Solutions was established with the aim to relieve people and businesses of the headaches and stresses that come with IT. We build a solution based on your needs, no matter the problem. Our friendly and ingenious team are ready to help you; whether you are in need of Cloud, VoIP or hosting services for your business, or just looking to upgrade your personal computer. Sinorrah ensures you are covered in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
We are looking for a highly organised Sales Administrator to join a small, dedicated team based onsite in Kidlington. The company are a global leading manufacturer of audio products. Providing first class response to customer and distributor enquiries and orders, working closing with the internal teams to ensure delivery on time. This role is pivotal within the business ensuring customer satisfaction throughout the process. The role is full time and permanent offering flexible start and finish times and a salary of between £26,000 and circa £28,000.
Key Accountabilities for the Sales Administrator:
Providing efficient processing of orders
Processing any returns accurately
Maintaining and updating customer database
Providing administration support to the sales, service and logistics teams
First line support for customer enquiries
Liaising with all internal teams on a daily basis
Providing first class customer service for customers throughout the process
Occasionally supporting shipping team with picking and packing
Key Skills Required for the Sales Administrator:
Experience of international trade and export
Knowledge or ERP/MRP systems
Confident communication skills
High levels of customer service over the phone and via email
A confident self-starter able to prioritise workload
Highly organised administration skills with meticulous attention to detail
Adaptable in a changing environment
Excellent computer skills
What’s in it for You?
Salary of between £26,000 and circa £28,000
24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
5 hours per week with flexible start/finish times
Training and development opportunities
Annual bonus
Company pension
Salary Extra Health perks scheme
Cycle to work scheme
Group income protection scheme
Group life insurance scheme
Employee discounts on products
Employee assistance programmes
....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. The apprentice may also be required to attend college for a couple of days every few months at the DAF Academy in Nottingham.
An apprentice’s training includes:
Industry recognised standard qualification
Level 1/2 Functional Skills in maths and English (if required)
Level 3 Customer Service Specialist Apprenticeship Standard
End-Point Assessment (EPA)
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Assist with business operations, scheduling, and administrative tasks
Handle customer inquiries and provide excellent support
Maintain records, reports, and company databases
Organise meetings, take notes, and assist in project coordination
Support the management team in implementing business strategies
Learn team leadership, problem-solving, and decision-making skills
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Gain real-world experience in a professional business environment
Work closely with experienced managers and mentors
Opportunity for full-time employment upon completion
Gain valuable skills in administration, customer service, communication, and business operations, while supporting companies in their day-to-day management
Perfect for individuals who want to build a career in business, HR, or management
Employer Description:At Excellence-Solutions Limited, we are dedicated to transforming education into a meaningful and empowering experience.Working Hours :Monday - Friday, 9.00am - 5.00pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
Respond to customer enquiries by phone, email, and social media in a professional and friendly manner
Support with resolving customer complaints and issues, ensuring excellent customer satisfaction
Assist with online order fulfilment and liaise with the dispatch team to ensure timely delivery
Maintain accurate customer records and update databases as required
Provide product knowledge and advice to customers to help them choose the right items
Support with administrative tasks such as filing, record keeping, and stock monitoring
Represent Flapjackery in a professional and positive way at all times, promoting our brand values
Assist the General Manager and the Stock Control Manager with administrative tasks, for example, phoning the 15 shop managers on a weekly basis
Training:
In this role, you will be required to undertake the Level 2 Customer Service Practitioner Apprenticeship, which is combined with additional business administration units
The training will be delivered in the workplace through assessment visits
On completion of the programme, you will complete an End Point Assessment
Training Outcome:If the apprenticeship has been successful, we would envisage the opportunity of a permanent position. Employer Description:Flapjackery Ltd is an award-winning artisan flapjack company, proudly handmaking indulgent flapjacks in Devon using the finest British oats and high-quality ingredients. We sell our products online, at food festivals across the UK, and through our growing number of high street shops. With a wide variety of creative flavours and a reputation for generous, delicious treats, we have built a loyal customer base and continue to expand rapidly.
As a fast-growing business, we are passionate about supporting our people to grow with us, offering exciting opportunities to learn, develop, and progress. At Flapjackery, we believe in teamwork, quality, and great customer service; all while creating flapjacks that bring a smile to people’s faces.Working Hours :Monday - Friday, shift hours can be flexible depending on the right applicants' availability and Flapjackerys requirements. Minimum of 30 hours, maximum of 40 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Good communication,Cheerful disposition,Willingness to learn....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:Howards began as a single garage in 1972 and over the last 50+ years we have grown to 26 retail locations, representing 14 manufacturers, whilst still maintaining the values of a family business.
Our success has been built on a passion for delivering exceptional customer care, ensuring our customers come back to us time and time again. This dedication was recognised in both 2023 and 2024 when Howards became the highest-scoring AM100 retailer group in the UK for Reputation.
Reputation is an independent company that collects real customer feedback. Our consistent top scores demonstrate our strong connection and positive interactions with customers. Chris Lee, Managing Director of Howards Motor Group said, “Our dedication to putting our customers first drives these results. Whether through the service we provide in our showrooms or the support we offer through our aftersales operations, ensuring that every customer receives an exceptional experience is embedded in our culture.”Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Were currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area.
If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you.
As a Support Assistant youll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:
- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance and excellent customer service
- Coordinating via email
- Monitoring flight times and schedules
Working Hours for the Support Assistant role:
For your first week while receiving training you will work the below:
- Monday to Friday
- 8:00 AM 4:00 PM
Your shift pattern following your training will look like the below:
- 3 days on / 3 days off
- Early: 3:00 AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available
To be successful for the Support Assistant worker you must:
- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Must have 5 years work history within the UK
- Strong communication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English
If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference!....Read more...
Location: Cheshire Oaks
Salary: Up to £27,000 pro rata
Job Type: Part-time, weekends only
Zest Optical are proud to be working with a fast-growing optical brand who are changing the way people buy glasses to recruit a Weekend Optical Assistant for their store in Cheshire Oaks.
This is a great opportunity for someone with optical experience who is looking for a flexible weekend role within a modern, forward-thinking brand.
The Role
As an Optical Assistant, you will:
Provide friendly, professional support to every customer
Assist with dispensing lenses and frames
Support the team to deliver a first-class customer experience
Contribute to the smooth running of the store on busy weekends
The Person
We’re looking for someone who is:
Experienced in optics (essential)
Confident working in a busy retail environment
Approachable, organised and customer-focused
Flexible to work weekends on a regular basis
The Opportunity
Salary up to £27,000 pro rata
Lucrative monthly bonus scheme
Part-time weekend-only role
Join a modern, growing optical brand with great progression opportunities
If you’re looking for a role where you can bring your optical expertise into a fun, customer-focused environment on a weekend basis, this could be the perfect fit.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Join a well-established manufacturing company as a key part of the team, ensuring smooth operations through accurate administration and excellent customer service. This temp-to-perm role offers a varied day-to-day, opportunities to develop your skills, and the chance to make a real impact – all within a supportive team environment. As part of the Office and Sales Administrator role you will be;
Processing daily customer and supplier orders, invoices, credits, and statementsMaintaining accurate sales reports and records using Excel (training provided)Managing customer queries and liaising with the Sales team as requiredMonitoring debtors and support credit control activitiesProviding reception cover including visitor sign-in, handling post, and general office supportAssist with ad hoc administration duties, filing, archiving, handling documentation and ensuring compliance with company policies
To be considered for the Office and Sales Administration role you will need;
Previous administration or office-based experienceConfident with Microsoft Excel and accounting software (training provided)Strong organisation, attention to detail, and communication skillsCustomer-focused, proactive, and able to work well in a team
This is a fantastic temporary to permanent opportunity, joining a friendly, growing business based in the Denbigh area and offering an hourly rate of £13 per hour PLUS benefits including weekly pay and holiday accrual. Hours of Work: Monday to Friday, 8am–4:30pm. Flexibility is required to meet the needs of the business.Apply today and take the next step in your career.....Read more...
Take sales orders, by telephone and email from customers and the external sales team
Input sales orders accuratley on to our systems
Maintain customer data and perform data enry tasks
Ensure awareness of customer contracts
Answer incoming calls
Sell new products and offers to new and existing customers by telephone
Drive proactive sales activity through upselling, cold calling, and prospecting to generate new business
Be able to handle objections professionally and close sales effectively
Collaborate with the external sales team to support customer retention and new business integration
Maintain a professional and welcoming office enviroment
Carry out general administrative tasks necessary to support the effective delivery of all responsibilites
Training:
Sales Executive Level 4 (Higher national certificate) Apprenticeship Standard
Your training will take place on site at our head office
Training Outcome:
Internal Sales Executive
External Field Sales Executive
Employer Description:Established in 1979 and supplies fine food ingredients to the meat, bakery & retail industries. For over 45 years, Dalesman have been manufacturing the finest selection of seasoning, fine food ingredients, culinary and functional blends that have inspired taste and helped engage the nation’s passion for flavourful food.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Customer Services Assistant will help to provide an effective and efficient telephone answering service for the Customer Services Centre, providing professional, appropriate and accurate advice either by telephone, email, web chat or in writing when dealing with enquiries to maximise Right First Time resolution.The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Customer Services Assistant will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
The apprentice will be working as part of the wider Education and Development Team at the Trust.
You will be an administrative support for training programmes, including mandatory and statutory training and other relevant courses. Ensuring training records are kept up to date in a timely manner, as well as providing customer care support.
In addition, it is a central holding place in the organisation for knowledge about training courses and workshops.Training:The training provider will work with you to to help you achieve your Customer Service Practitioner L2 Apprenticeship. This will include setting you tasks to complete, including visits and assessments.
You will also be given a mentor to support you throughout your programme and given time at work to complete your off the job learning.Training Outcome:This role is a great opportunity to launch your career within business administration and the NHS.
There are numerous opportunites to explore once you have completed this apprenticeship programme, including developing skills in business management, learning and OD and human resources.Employer Description:Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. We run outpatient clinics and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead, Bracknell and Chalfont St Peter. We hold 3 core values, Committed to Excellence, Working Together, and Facing the FutureWorking Hours :Monday to Friday 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
