Sales Engineer – Generators & Electrical Machinery
Are you a Sales Engineer with experience in power generation or electrical machinery, looking for your next opportunity? Our client specialises in generator systems and heavy-duty electrical equipment, offering the chance to work with advanced technologies and industry-leading solutions.
Responsibilities of the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Build and maintain strong customer relationships within the power generation and electrical machinery sector.
Deliver outstanding service, ensuring customer needs are fully understood and met.
Work closely with clients to provide tailored technical and commercial solutions.
Handle customer enquiries, prepare proposals, and create detailed technical quotations.
Collaborate with the external Sales Team, providing technical expertise and product knowledge.
Support business growth by identifying new opportunities and expanding existing accounts.
Key requirements for the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Solid background in Electrical Engineering or power generation (essential).
Relevant degree or equivalent hands-on experience (preferred).
Experience in technical sales, customer support, or service within the electrical machinery sector.
Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint).
Knowledge of SAP or CRM systems (advantageous).
To apply for this Sales Engineer – Generators & Electrical Machinery job in Stamford, please email NDrain@redlinegroup.Com
Or call Nick on 01582878828 / 07487756328....Read more...
Spares & Service Co-ordinator – Elland, West Yorkshire
A Spares & Service Co-ordinator is required to join a well-established engineering business specialising in precision machine tools and solutions.
Operating from their site in Elland, this company has built a strong reputation for delivering high-quality products and support services to customers across the UK and internationally. Due to continued growth, they are now looking to strengthen their team with a Spares & Service Co-ordinator.
This role is ideally located for candidates based in Halifax, Huddersfield, Bradford, Leeds, and surrounding areas.
Key Responsibilities for the Spares & Service Co-ordinator:
Handling customer enquiries for spare parts and service support
Preparing quotations and processing orders efficiently
Liaising with suppliers and internal departments to ensure timely delivery
Maintaining accurate records of parts, pricing, and service history
Supporting the Service Manager with scheduling and coordination of engineers
Providing excellent customer service and technical support over phone and email
Updating CRM and ERP systems with relevant order and service data
Ideal Candidate for the Spares & Service Co-ordinator position:
Previous experience in a customer service, sales support, or coordination role
Strong organisational skills and attention to detail
Confident communicator with a professional telephone manner
Proficient in Microsoft Office and comfortable using ERP/CRM systems
Interest in engineering or technical products (advantageous but not essential)
Salary & Benefits on offer for the Spares & Service Co-ordinator
Salary - £26,000 – £29,000
Flexible working hours
Electric Car Charging
Matched pension up to 5%
Life Cover
25 days annual leave plus bank holidays + Christmas Shut Down
Supportive working environment with opportunities for development
To apply, please click “Apply Now” and upload your CV. For more information, contact Lewis Lynch at E3 Recruitment.....Read more...
To provide effective administrative support within the Customer Services team.
To work with a positive outlook, ready to support both the internal and external Customer Service / Sales teams and prioritise workload to ensure that the deadlines set are achieved. The successful candidate will be required to be flexible in the role.
Understand the nature of the business and the commercial implications of the sales / customer relationship.
Principal Accountabilities: Sales Order Entry:• Raise Sales Orders & Acknowledgements• Complete 2nd stage Price Checks• Raise Origination Sales Orders & Acknowledgements• Add Origination Sales Order Numbers to Graphics Tracker• Maintain Despatch Schedules / Issue MPS report to planning / CR• Order bank maintenance – daily date change management / balance clearing• General housekeeping – Scanning / Saving PO’s & Acknowledgements to relevant drives
Job Maintenance:• Run daily active jobs list, look for past due jobs not started – highlight any date issues to CS• Run daily active jobs list – progress chase jobs through the factory• Run weekly ‘R’ spec reports, highlight R jobs within the 4 week window - feed in to CS team for action• Run weekly unconfirmed ‘A’ spec jobs within the 4 week window – feed into CS for date management • Update graphics tracker with A Spec job numbers and live DTC’s• Support with Outsource Process administration – copy works orders, print labels, create job packs etc
Specifications:• K3 Development completion – specification writing, stocking UOM conversion etc whenever required• Create SKU Converter / Upload to Syspro SKU post creation• Supersession Completion – deactivate stock code
Reports:• Preparation, clean up and circulation of weekly Aged Stock report • Monthly Stock code housekeeping – run report to identify codes with no movement in 18months – start supersession process• GDNI – Run weekly / checking for despatches not invoiced• GDNI – Month end check, ensure all despatches are captured at COP on final working day• Job Shortfall Report – populate & maintain for submission to planning
Support Functions:• Provide holiday cover for both Administration and Customer Services team• Assisting with answering incoming calls “within 3 rings” and attending meetings to support where requested by your Line Manager• Will occasionally be required to support in other, more specialist areas across the department once fully trained and able to do so e.g. internal trial management / stock sheet support• Will occasionally be required to provide support in other areas of the business e.g. Provide cover for Reception / Studio dept.
Person Specification:• Meticulous attention to detail• Excellent communicator (written and verbal) • Organised and calm under pressure• Friendly, approachable and flexible – a team player• Professional and smart appearance in provided Coveris uniform excluding Friday when dress down, please refer to office rules• Proactive, positive, enthusiastic - demonstrates “can do” attitude• Commercially aware
Qualifications and Experience• Previous experience within a Customer Care environment preferred• Able to demonstrate competent & efficient administration experience• Computer literacy - MS Outlook, Word, PowerPoint, Excel is a must• Excellent telephone manner requiredTraining:Training will take place at Burnley College 1 day per week, working to complete a Level 3 Business Administrator apprenticeship standardTraining Outcome:Potential progression into full time employment on successful completion of the apprenticeshipEmployer Description:Coveris is a leading European packaging company, manufacturing complex flexible paper and plastic solutions for some of the world’s most respected brands.
With our broad technical expertise and a clear vision to eliminate waste in all its forms, we design and produce high-quality packaging that extends product lifecycles and reduces both waste and resource consumption. Together with our customers, we are continually developing innovative and sustainable packaging solutions. By leading with responsibility and innovation, we not only meet today’s demands but also anticipate the future needs of our industry.Working Hours :Monday to Friday 8:30am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Calm under pressure,Friendly,Approachable,Flexible,Professional,Smart appearance,Proactive,Positive,Enthusiastic,Commercially aware....Read more...
You will be working within a team providing IT support, initially carrying out routine checks and assisting end users to log support tickets. You will quickly progress to providing IT support by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area.
You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office 365, Azure and Amazon Web Services.
You will be joining a young dynamic company in a role which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work.
Reporting to the lead consultant / managing director your duties will include:
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed
Carry out regular checks and processes
Provide 1st line support to clients - via telephone, email and remote working
Provide onsite support to clients
Identify areas for improvement within support to improve service delivery to clients
Strive to improve communication both internally and with clients
Additional duties as deemed appropriate to the role and business need
Part of this role includes the requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions.
As the first line of contact with customers you must always maintain a professional and corporate image of the company.Training:Level 3 Information Communications Technician Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer
When the classroom training takes place will be agreed at the Induction meeting between Employer, Apprentice and JBC Skills Trainer / Mentor. We advise a bi-monthly approach to each module
The full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (Max 10 learners) so that discussions and assessment can take place between apprentices, peers, and trainers
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principle
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End-Point Assessment.)
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:
As well as the chance to receive full on the job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aim to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)
Employer Description:FreshStance bring a fresh approach to IT Managed Services. We advocate cloud solutions to empower businesses and accelerate growth.
Since 2015, the company has been providing IT support and project services to other small businesses in fields like medicine, finance, charities and many more. The company use a range of technologies including traditional servers and infrastructure and cloud solutions from Microsoft and Amazon Web Services as appropriate to the customer and their IT needs. Proactive management of systems and fast, efficient telephone support enables our customers to deliver their services smoothly.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Knowledge of MS Workstations,Knowledge of MS Office,Motivated,Knowledge of Operating Systems,Knowledge of Microsoft Server,Knowledge of Cloud Server,Knowledge of wired networks,Knowledge of wireless networks,Knowledge of hardware,Telephone etiquette....Read more...
Key Responsibilities:
Provide administrative support across the business
Work independently and as part of a team to complete tasks
Communicate effectively with colleagues, managers, and customers
Manage tasks efficiently under pressure and to deadlines
Assist with customer enquiries in a professional manner
Maintain accurate records and update systems as required
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprenticeship includes regular training at Furness College
At least 20% of your working hours will be spent training or studying
Training Outcome:
Progression potential within the business upon completion
Employer Description:DSL Heating is a family run business who puts safety and the customer first. We were established in 2008 primarily to support the British Gas Heating Installation team, and have since expanded and recruited with British Gas trained Service Engineers who have over 45 years of experience in diagnosing and repairing domestic gas appliance and system faults.Working Hours :Monday - Friday, 08:00 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willing to learn,Highly motivated....Read more...
The Company:
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for an Area Sales and Regional Account Manager.
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.
Well regarded for their personal and high level of customer service.
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.
Benefits of the Area Sales and Regional Account Manager
£45,000-£48,000 Basic Salary
Uncapped commission
Car
Phone
Laptop
Pension
Discounted gym membership
2 paid charity volunteering days per a year
The Role of the Area Sales and Regional Account Manager
As the Area Sales and Regional Account Manager you’ll be responsible for mentoring and developing the Technical Sales Representatives throughout Scotland.
Ensuring the Sales Support are providing consistent lead generation and optimise support for the Technical Sales Representatives.
Working closely with the Regional Engineer to ensure projects are supported throughout Scotland.
You’ll ensure all inductions into the business are undertaken in a comprehensive manner.
Working closely with the Sales Director with regards to recruitment.
To accompany and assist Technical Sales Representatives to sites and client meetings when required.
To provide feedback to the Sales Director on area performance and Technical Sales Representatives individual performance.
Grow a sustainable customer base through strategic account management.
Conduct site visits and customer meetings to develop relationships and ensure customer satisfaction.
Reporting to the Sales Director.
The Ideal Person for the Area Sales and Regional Account Manager
You’ll have experience of managing and developing a field sales team within the construction industry
Temporary works knowledge is desirable but not essential
Experience of selling plant equipment to contractors on site would be extremely beneficial
Ideally you’ll have experience of recruiting and training a sales team
You’ll be flexible with regards to travel throughout the Scotland region and attending sales meetings when required
Will have a full driving licence
If you think the role of Area Sales and Regional Account Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
As a Business Administration Apprentice, you’ll support the day-to-day operations of the business, gaining valuable experience across a range of administrative and organisational tasks.
Your duties will include, but are not limited to:
Support the Account Management Team with daily administrative tasks to ensure smooth operations
Assist with the day-to-day management of customer accounts
Maintain and update customer records within our Zoho CRM system, ensuring data accuracy
Help coordinate waste collection schedules by liaising with suppliers and customers
Prepare and distribute reports on financial performance, environmental impact, service delivery, and customer feedback
Assist with invoice processing and help resolve any billing queries
Work closely with vendors and customers to support bookings and transactions
Develop knowledge of compliance and legal requirements within the waste management industry
Provide general office support, including preparing documents, filing, and scheduling meetings
Take part in training and development sessions to build skills throughout the apprenticeship
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Potential progression after apprenticeship if there is availability
Employer Description:Flame UK is a Nottingham-based waste management consultancy providing sustainable, carbon-neutral waste solutions across the UK. They work with a wide range of sectors, including construction, hospitality, retail, events, and manufacturing, to deliver tailored services such as general and hazardous waste collections, recycling, site clearance, and equipment hire. Taking a consultative approach, Flame UK carries out site surveys, sets clear goals, manages compliance, and provides digital reporting so clients can track progress and reduce their environmental impact. With smart technology like SmartTrash, strong industry accreditations, and a focus on simplifying processes with one point of contact, Flame UK helps businesses achieve efficiency, compliance, and sustainability.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative....Read more...
This dynamic role combines data-driven insight with operational excellence. As a Business Administrator, you'll gain hands-on experience managing and analysing business data across key platforms such as Shopify (eCommerce), Acumatica (ERP), and Canary7 (Warehouse Management System). You'll play a crucial role in tracking performance metrics, providing data to support in strategic decision-making, and uncovering opportunities for growth. In addition to your analytical contributions, you'll provide administrative support to ensure the smooth running of daily operations.
Responsibilities
📊 Data Management & Analysis
Carry out accurate data entry and updates across platforms including Shopify (eCommerce), Acumatica (ERP), and Canary7 (Warehouse Management System).
Collect and compile business data from internal systems to produce regular reports on sales, stock levels, fulfilment performance, and customer behaviour.
Use Excel tools such as filters, pivot tables, formulas, and charts to analyse and present data effectively.
Support data cleansing activities to maintain accuracy and consistency across business systems.
📈 Insights & Reporting
Identify and present actionable insights and trends, such as product performance, seasonal patterns, and customer buying behaviours.
Provide tailored reports to internal stakeholders—including sales, operations, and finance teams—to support informed decision-making.
Assist in creating dashboards and visual reports for management to monitor key performance indicators (KPIs).
Contribute to business improvements through data-led recommendations that enhance efficiency and growth.
🗂️ Administrative Support
Support the wider team with general administrative duties, including filing, updating documentation, and handling internal data requests.
Ensure smooth day-to-day operations by maintaining organised records and assisting with cross-functional coordination.
What You’ll Learn
Through the Business Administration Apprenticeship, you’ll develop skills to:
📁 Data Handling & Security
Collect, clean, and manage business data securely across various platforms.
Understand the full data lifecycle—from collection and storage to cleansing, analysis, reporting, and presentation.
📊 Data Analysis & Reporting
Analyse datasets using Excel and other tools, applying statistical techniques to extract meaningful insights.
Spot trends and patterns that inform business decisions and highlight opportunities for growth.
Build confidence in creating reports, dashboards, and presentations tailored to different audiences.
🧠 Communication & Business Intelligence
Communicate insights clearly to both technical and non-technical stakeholders.
Apply business analysis skills using real-world company data to support operational and strategic goals.
Explore AI and automation tools to enhance efficiency and streamline workflows.
🏢 Commercial Awareness
Develop a broad understanding of different areas of business, including sales, operations, finance, and customer engagement
Training:The successful candidate will work towards a level 3 Business Administration Apprenticeship. This will be all work-based 5 days per week, with a tutor from college visiting once a month.Training Outcome:Possibility of permanent employment and going on to complete further qualifications.Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Senior Product Engineer Electronics Assembly
Location: Fareham
Position: Full-time
Salary: £45,000 - £55,000
Are you a detail-oriented and proactive Product Engineer or Manufacturing Engineer with hands-on experience in electronic assembly? Join our dynamic team and help drive manufacturing excellence by bridging customer requirements and production solutions.
About the Role Join our award-winning engineering team, delivering world-class contract electronics manufacturing services. This hybrid Senior/Manufacturing Engineer opportunity is ideal for an experienced professional seeking both leadership and hands-on involvement in production, process development, and technical support.
You will report to the Engineering Manager, supporting Production and Quality teams to meet manufacturing schedules, maintain rigorous documentation standards, and drive process improvements. This role offers direct engagement with internal stakeholders, clients, and suppliers, ensuring every project meets stringent customer requirements and is delivered on time.
Key Responsibilities
- Provide expert engineering support to production and assembly teams to meet daily build requirements and schedules.
- Develop, maintain, and control manufacturing documentation, including Production Build Packs and engineering records.
- Liaise with Operations and Production Management to prioritize workload and resolve technical process issues.
- Support QA in addressing quality issues promptly and ensuring all products conform to customer approval standards.
- Implement suitable tooling, process improvements, and participate actively in root cause analysis groups to drive business value and eliminate faults.
- Oversee configuration control of engineering documentation, Bills of Materials (BOM), and introduction of customer design changes at agreed milestones.
- Assist with New Product Introduction (NPI) and Design for Manufacture (DFM) reviews to optimize client designs for efficient Phoenix processes.
- Provide guidance and training to production staff, ensuring assembly times and standards are met.
About You
- Formal qualification in electronics or a proven track record in electronic manufacturing is essential.
- Knowledge of PCB design principles is essential.
- Knowledge of project planning is essential.
- Understanding of configuration control is important.
- Understanding of electronic manufacturing is beneficial.
- Solid experience in production process control, project planning, and configuration management.
Key qualities:
- Excellent communicator with solid interpersonal skills
- Responsive, motivated, and able to work under own initiative
- Calm, collected, and disciplined approach within busy environments
- Strong organisational skills and attention to detail
If you are ready to take a hands-on role supporting electronics manufacturing and drive process improvements, we want to hear from you. Apply now by sending your CV to Max Sinclair max@holtengineering.co.uk and help us meet production and quality objectives!....Read more...
Position: Service Controller
Job ID: 130/27
Location: Ashford, Kent
Rate/Salary: £44,000 – £47,000 + £3,000 London Allowance
Type: Permanent
Benefits: Listed below
• Competitive salary (£44,000 – £47,000 + £3,000 London Allowance) + 3 % annual bonus
• 25 days annual leave + bank holidays (with an option to purchase up to 5 additional days)
• Annual bonus
• Laptop and phone
• Company rewards platform with retailer discounts
• Up to 7% pension contribution
• Share purchase plan options
• Healthcare benefits (medical, optical, dental, hearing)
• Enhanced maternity and paternity packages
• Access to wellbeing support, mental health first aiders, and employee recognition schemes
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Service Controller
Position Overview
As a Service Controller, you will oversee a team of engineers in the heavy plant machinery, power generation, and industrial equipment sectors. You will ensure an excellent customer experience by optimising resources to meet customer needs efficiently whilst maintaining a high standard of service delivery. The role involves managing service operations for mobile and fixed equipment, engines, and power systems, ensuring work is completed safely, on time, and to the highest quality standards.
This position is within a world-leading specialist in heavy plant machinery, recognised globally for delivering high-quality equipment and engineered solutions across multiple industries.
Duties and Responsibilities of the Service Controller
• Understand customer service needs and allocate appropriate resources to ensure effective and timely delivery
• Manage the end-to-end repair process — from identifying service requirements through to work order closure and customer invoicing
• Maintain consistent, clear communication with customers throughout the service process to ensure satisfaction and build long-term relationships
• Plan and schedule engineering resources to meet operational demands using capacity and capability planning tools
• Create service quotations up to £3,000 for planned maintenance or repair work when required
• Manage and mentor a team of engineers (typically 4–8), conducting regular 1-2-1 reviews and addressing performance issues as necessary
• Use customer feedback and key service metrics to drive continuous improvement in service delivery and operational performance
• Ensure all work is carried out safely and in accordance with company policies and health & safety regulations
• Support the wider service team to deliver business objectives and meet customer expectations
Qualifications and Requirements for the Service Controller
• Strong background in technical or mechanical engineering
• Foundational engineering qualifications are essential; advanced-level qualifications desirable
• Minimum of 3 years’ experience in a similar technical, service, or engineering control role
• Excellent organisational and communication skills
• Financial and commercial awareness
• Ability to lead, motivate, and support a team of engineers
• Proficient with service management or ERP systems (such as SAP or similar platforms)
• Strong customer focus with a commitment to delivering exceptional service
• Awareness and commitment to health and safety standards
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
As a Sales and Travel Consultant Apprentice, you will work closely with the experienced Travel Consultants to support the sales process and deliver outstanding customer service to our clients.
You will play a key role in ensuring every client receives a seamless and memorable travel experience.
Main Responsibilities:
Consult with clients to understand their travel needs, preferences, budgets, and any special requirements
Research and recommend suitable travel destinations, accommodations, and activities tailored to client interests
Assist in creating and delivering detailed travel itineraries, documents, and helpful travel tips
Provide excellent customer service and administrative support throughout the booking and travel process
Respond to client enquiries via phone, email, and live chat, ensuring accurate and timely communication
Liaise effectively with our local hosts and service providers to ensure smooth delivery of client bookings
Company Benefits:
22 days holidays, birthday off
Discounts on holidays
2 days paid leave per year for charity / volunteering work
Training:
Travel Consultant Level 3 Apprenticeship Standard
Training Outcome:
Progression to a Reservations Consultant role upon successful completion of the apprenticeship
Employer Description:At Not in the Guidebooks, are the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. They believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Their mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Director of Technical Sales and SupportLocation: US Remote - New York, New Jersey, Orlando, Miami, or Atlanta preferred but not requiredSalary: $90,000 - $180,000 I’m working with a global FoodTech Company in the fried food industry, and they’re seeking for a Director of Technical Sales and Support – North America to oversee everything from initial pilots to full-scale rollouts and ongoing adoption. In this role, you’ll build and lead a high-performing Customer Success & Support team, design effective training and implementation strategies for multi-unit QSRs, and ensure customers achieve meaningful, measurable improvements in their operations. The ideal candidate may be based in New York, New Jersey, Orlando, Miami, or Atlanta, but other locations will be considered as is primarily a remote role. Responsibilities:
Oversee pilots, rollouts, and ongoing success for enterprise QSR accounts in North America.Build and lead the Customer Success & Support team, setting clear standards, processes, and KPIs.Create and deliver training programs for operators and field teams, ensuring measurable operational improvements and strong ROI.Act as the senior point of contact for key customers, driving retention and account growth
Qualifications:
7+ years in customer success, technical sales, or training within large-scale foodservice or QSR.Proven track record rolling out back-of-house solutions across multi-unit chains.Strong knowledge of kitchen operations, food safety, and change management.Experienced team builder with excellent communication and stakeholder management skills.Willing to travel across North America (40–50%)
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Achieve KPI’s given within your role where they are set out in writing.
Provisioning customer sales orders and ensure our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training.
Actioning and Resolving faults, liaising with the necessary clients and colleagues, and documenting via cases.
Escalate complex issues / faults to the Senior IT Support Executive
Providing customer support and training via web demonstration, telephone and customer visits.
To maintain the best professional relationship with our customers.
Provide assistance to other employees within the business.
Attend service training and webinar sessions to improve product knowledge.
To review and interact with our customers where required to improve their customer experience.
Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate.
Ensure customer, suppliers’ and employees’ expectations are managed as per our values.
Use initiative to learn new products & systems and share your knowledge with others.
Training:Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls.Training Outcome:The role offers long term security and the opportunity to progress to a permanent position on successful completion of the apprenticeship.Employer Description:information Velocity Academy is a post 16 private education provider that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy now delivers apprenticeship programmes, short courses and online virtual classes to both employers and individual students. We now boast a diverse portfolio of vocational learning programmes such as technology, business management, administration, and health and fitness.Working Hours :Working hours Monday- Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Helpdesk and attend to customers' sites if necessary. Be a member of our team and share our values
Friendly, fun and honest (Don't think of colleagues, think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?)
Innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new)
Hard working (get to work on time, don't waste time, always thinking about what I can do to help improve things)
We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling) Customer Service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly)
Duties and key responsibilities
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/Apps at the client location.
Build, configure new PCs, servers and network devices to the required specifications.
Provide support for IT infrastructure components, including desktops, laptops, applications and on-site telephony.
Maintaining internal support documentation.
Daily network monitoring and backup monitoring.
Server support and maintenance task management.
Server OS and hardware installation.
Provide out-of-hours support where required.
Candidate must attend customer sites in a timely fashion.
This role requires frequent travel to customers' premises all around the year.
Maintaining high standards and professional image of the company is an absolutely necessary at all stages.
Preparing regular end of day reports on the tasks assigned is required.
This role requires a good positive attitude towards job, tasks, clientsand events at all times.
Constantly improving IT support skills is absolutely necessary and a passion for learning is a must.
Training Outcome:The right candidate will be retained and have a perm job after. Promotion prospects and salary increase plus annual bonus scheme.Employer Description:IT Managed services company providing IT Support remote/onsite to business customers from 5 - 300 users in size. We currently support over 1000 devices/users and are growing steadily.Working Hours :Monday to Friday, 9 am - 5.30 pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Ability to prioritise,Proactive & positive attitude,Confident in public speaking,Enthusiasm,High level of customer service....Read more...
Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing.
Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders.
Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle.
Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency.
Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally.
Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support.
Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication.
Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance.
Training:Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.Training Outcome:Upon completion of the apprenticeship, there is the opportunity to stay on as a full-time employee.Employer Description:MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As a Customer and Product Apprentice, you’ll rotate through three core areas within our Customer and Product departments - Customer Success, Product Development, and Marketing & Brand - gaining practical experience and contributing to projects that directly impact our customers.
Customer Success - Support service teams by analysing customer feedback, identifying areas for improvement, and contributing to initiatives that enhance the customer journey.
Product Development - Help shape our products by conducting market research, analysing user needs, and supporting planning across the product lifecycle to keep our offerings relevant and impactful.
Marketing & Brand - Assist with campaign planning and content creation across digital channels, while helping track performance and optimise our brand presence.
Training Outcome:
Progress to a full time career
Employer Description:AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. AQA's qualifications are internationally recognised and taught in more than 40 countries around the world.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Non judgemental,Patience....Read more...
Key Tasks/Responsibilities:
Process customer orders using Dolle UK internal systems.
Communicate to customers delivery tracking information.
Respond and manage multiple inbound calls from customers.
Liaise with distribution and warehouse to ensure exceptional customer service standards.
Maintain an up-to-date knowledge of company products and services to effectively respond to client enquiries.
Escalate complex customer issues to Head of Customer Services for effective resolution.
Deliver high standards of Customer Service to all our customers, efficiently communicate by both telephone and email.
Collaborate with the Head of Customer Service to ensure proper implementation of customer service policies and procedures.
Represent DOLLE UK in a courteous and professional manner at all times, support to Denmark operations where applicable.
Training Outcome:Opportunities for future responsibities in the role to develop and supported in progression onto further levels of training.Employer Description:At Dolle UK we are a market leading loft ladder and staircase supplier as well as handrail banister supplier.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Technical Support Engineer, you’ll play a key role in supporting our internal operations. Your main responsibilities will include:
Preparing and issuing customer quotations for electrical and engineering products
Coordinating jobs on water industry sites, ensuring smooth scheduling and communication
Running KPI and performance reports to support the internal sales team
Assisting the Framework Specialist with data management, project coordination, and other operational tasks
You’ll work closely with experienced engineers and sales professionals, gaining valuable technical knowledge and industry insight
Training:
Engineering and Manufacturing Support Technician Level 3 standard
Will be required to attend TDR for BTec Level Level 3 (and HNC if required by Quantum)
Training Outcome:
Full time position upon completion of apprenticeship
Employer Description:Based in Prudhoe, we have been established for over 25 years and are the largest supplier of ABB drives and motors in the UK. All control panel manufacture and design is carried out in-house by our dedicated team.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Initiative....Read more...
Proposals Coordinator – Permanent – Havant, HampshireWe are on the hunt for a skilled and passionate Proposals Coordinator to join one of our key clients in Havant on a permanent basis to support the delivery of proposals, quotes, and supporting documentation to end customer businesses across the UK and further afield. For this role you will need to satisfy a BPSS security check in order to begin working in the position and after that has been completed you will begin the process of achieving Security Clearance.Role Responsibilities:• Produce high-quality and accurately written quotes and proposals in line with customer enquiries while keeping to SLA’s• Create supporting documentation to secure approval for proposals and quotes from internal stakeholders• Build relationships with key internal and external stakeholders across engineering, production, sales, and sub-contractors• Work with the sales team to identify new opportunities and support with the negotiation process through to order stage while factoring in inflation, international exchange rates, and projected timelines• Make use of SAP, Excel, and other relevant applications Requirements of the Role:• Customer facing experience and confidence working with external stakeholders via phone, Email, video call, and face to face• Strong commercial knowledge with experience, in negotiations, cost awareness, and understanding of key contractual liabilities and obligations• Confidence presenting and leading meetings with internal and external stakeholders....Read more...
As a Business Administrator Apprentice with our uniform company, you will play a key role in supporting day-to-day office operations. You will gain hands-on experience in a variety of administrative tasks, learning essential skills that will set you up for a successful career in business administration.
Key Responsibilities:
Assist with general office administration, including filing, data entry, and document management
Support the team with customer communications via phone, email, and in person
Data input into our CRM software such as customer orders and communications
Maintain accurate records, databases, and inventory information.
Learn and use office software and systems efficiently
Contribute to a smooth-running, professional, and customer - focused workplace
Training:
The Level 3 Business Administrator Apprentice is employed based with learning delivered on MIS Teams
In addition the apprentice will be assigned an assessor who will support and guide the learner through the apprenticeship
Training Outcome:
After completing the apprenticeship, you could move into a full-time Business Administrator role, taking on more responsibilities and developing your career
Employer Description:XAMAX® supplies personalised, embroidered & custom workwear UK-wide.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Administrative skills,Number skills,Team working,Initiative....Read more...
The Company:
Family run organisation
Extremely experienced senior management team
Incredible earning opportunities
Promote from within
Grown their market share substantially over the past 5 years
The Role of the Ultrasound Applications Specialist
Due to the rapid expansion and release of multiple state of the art Ultrasound machines, our client is looking to recruit an Ultrasound Applications Specialists.
You will be predominantly field based covering Midlands.
As part of your role you will build strong relationships with your customers and support the sales team to provide clinical and technical support.
This will involve sales demonstrations and after sales training and support.
Involved in pre-sales & post-sales customer support of products and applications
Deliver post-sales installation training
Assist in product training for the field sales reps
Provide product demo support in hospitals, clinics, private offices & other medical facilities
Covering the Midlands
Benefits of the Ultrasound Applications Specialist
£45k-£50k basic salary
£5k Bonus
Company car or car allowance
Phone
Laptop
Pension
25 days holiday
The Ideal Person for the Ultrasound Applications Specialist
This is a fantastic opportunity for a current Applications Specialist who has experience of the Ultrasound sector, or a sonographer looking to move into the commercial sector.
You will be home based but will need to be willing to travel within your region.
You will be a fantastic relationship builder and maintainer
Must be very focused, a self-starter & very resilient
Customer orientation
Cooperation and teamwork
Self-driven
Good communication skills
If you think the role of Ultrasound Applications Specialist is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally....Read more...
An exciting opportunity has arisen for an experienced Hardware Development Engineer to join a fast-paced, multi-disciplinary team designing and delivering secure digital hardware solutions. This is a hands-on role covering the full development lifecycle, from concept and design through to testing, production support, and customer integration.
What Youll Do
- Take ownership of hardware design and delivery across the entire product lifecycle.
- Specify and design high-speed digital boards for products and test equipment.
- Create, build, and test development and production test equipment.
- Capture schematics and support PCB layout activities.
- Collaborate closely with Mechanical, Software, and Systems engineers to ensure seamless integration.
- Perform hardware design verification and support system/software testing.
- Produce development and production test processes and documentation.
- Provide production support, including resolving test and manufacturing issues and training production staff.
- Address design changes, component obsolescence, and integration of secure data products into customer platforms.
What Were Looking For
- Degree in Electronic Engineering or a related discipline.
- Full hardware development lifecycle experience with a strong grasp of electronic design fundamentals.
- Proven track record in high-speed digital circuit development and signal integrity.
- Skilled in hardware testing and troubleshooting using oscilloscopes, logic analysers, and similar tools.
- Proficiency with industry-standard CAD tools (e.g., Cadence or Mentor schematic/layout).
- Must be a UK national and able to obtain UK Security Clearance (SC).
Desirable Skills
- Experience supporting production and applying Design for Test (DFT) and Design for Manufacture (DFM) techniques.
- Embedded firmware design (C/C++/Assembler/Python).
- Software design for test and test-equipment development.
- Ability to write test specifications and conduct hardware/system testing.
This is a fantastic opportunity to work on innovative, secure hardware technologies, contributing to projects with real-world impact while developing your expertise in a collaborative and forward-thinking engineering environment.
RW....Read more...
Electrical Test and Production Engineer
Location: Horsham
Salary: £34,000 - £37,000 per annum (DOE)
Working Hours: 37.5 hours/week - with early finish on Fridays
An exciting opportunity is available for a Electrical Test and Production Engineer to join our clients advanced manufacturing team. This role focuses on the design and development of test equipment, supporting in-process testing, creating test plans, and providing technical support to optimise production processes and resolve technical issues.
Key Responsibilities
- Serve as a technical bridge between Engineering and Production, improving build quality and minimising rework through effective in-process testing
- Deliver electrical and test support to address production issues and reduce delays
- Design and develop test rigs, fixtures, and equipment, supporting their selection and procurement
- Develop and coordinate robust test plans/procedures to ensure products meet customer and regulatory requirements
- Contribute to process improvement and continuous improvement initiatives across production operations
- Perform fault finding on electromechanical equipment, identify root causes, and implement resolutions
- Support quality functions with inspection and investigation activities
- Assist with budget preparation and expense monitoring
- Facilitate staff training and knowledge transfer within production teams
- Occasional travel for customer support, troubleshooting, and issue resolution
- Maintain strict adherence to health & safety and quality regulations
Requirements Essential
- At least 5 years experience in an engineering/test environment
- Strong technical expertise in testing electrical/electromechanical products
- Competence in reading wiring diagrams and PCB schematics
- Excellent IT skills and effective communication, both written and verbal
- BTEC or Equivalent
Desirable
- Experience mentoring, supervising, or leading staff
- Knowledge of LabVIEW, PLC programming, and CAD design tools
- Familiarity with digital camera and video protocols
Security Clearance: Applicants must be eligible for UK Security Clearance, requiring UK residency for at least five years, identity verification, and employment history checks.....Read more...
Field Service Engineer – Robotics and Automation
Are you an experienced Field Service Engineer with a passion for robotics and automation?
Are you ready for a hands-on role supporting advanced robotic systems across cutting-edge industrial environments? If so, we have the perfect opportunity for you!
Our client is actively seeking a Field Service Engineer to join their expanding team in South Yorkshire.
In this role, you’ll install, commission, and maintain robotics-based electromechanical systems used in factory and process automation.
Key Responsibilities of this Field Service Engineer role:
Install, commission, and maintain robotic and automation systems at customer sites.
Diagnose and resolve technical issues, providing on-site support and maintenance.
Collaborate with the design and engineering teams to deliver high-quality technical solutions.
Provide customer training, technical documentation, and post-installation support.
Ensure all work complies with relevant safety and industry standards.
Required Experience for this Field Service Engineer role, based in South Yorkshire:
Proven experience as a Field Service Engineer, ideally within robotics or industrial automation.
Strong understanding of electrical and control systems (experience with EPLAN is an advantage).
Hands-on experience with industrial control cabinets, PLCs, and automation systems.
Excellent problem-solving and customer-facing communication skills.
Willingness to travel to customer sites in the UK and occasionally overseas.
Strong commitment to quality, safety, and technical excellence.
Are you ready to take your career in robotics and automation to the next level? If you’re up for the challenge, please send your CV to NDrain@redlinegroup.Com
Or call 01582 878828.....Read more...
Administrator required with a very good eye for the details to process a sales teams orders for UK customers. Once the deal is done you will send confirmations, detail contract documents, enter orders onto the CRM, follow up with invoices, payments and after sales support.
Requirements
Attention to detail highly accurate and process driven.
Experience in sales administration, customer service or order processing.
Microsoft Office skills Excel, Outlook, Word.
Salesforce experience would be ideal.
Responsibilities
Support the UK sales team entering orders and progress internally in the CRM.
Coordinate with internal teams on shipping details to customers.
Chase payments and support after sales satisfaction.....Read more...
