Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Answer calls and provide excellent customer support
Process orders accurately and efficiently
Reply to customer messages and resolve inquiries in a timely manner
Manage customer feedback professionally
Ensure all products are in stock and listed correctly to maximise sales
Maintain and update drop-ship product listings with accurate delivery times
Support the team with other essential business tasks as needed
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 4.00pm.Skills: IT skills....Read more...
Job title: Customer Success Manager
Location: Singapore
Who are we recruiting for?
Our client is a vibrant, award-winning SaaS innovator transforming how the maritime operations, from a highly service-led environment into a software one. As they continue to expand across APAC, they are seeking a determined and qualified Customer Success Manager to ensure clients receive top-tier support and value from their solutions.
What will you be doing?
Acting as the motivated and assured main point of contact for a portfolio of clients, delivering proactive support and consultation
Driving product adoption and customer engagement through refreshed and improved onboarding strategies
Identifying opportunities for account growth and expansion
Collaborating cross-functionally to ensure client needs are met with creative and inspired solutions
Gathering client feedback and delivering strategic insight to help shape future product enhancements
Are you the ideal candidate?
Experience in the Maritime Industry is a MUST - the role requires someone with stong knowledge of Maritime operations
SaaS customer success or onboarding experience is also vital.
Strong communication and relationship-building skills
Familiarity with CRM tools and customer success platforms
Focused on outcomes and customer satisfaction
Able to work well independently in a globally distributed team across multiple continents
What’s in it for you?
A chance to work with a unique and high-growth maritime technology scale-up
Career development within a successful and international team
Performance-based bonus and potential equity options
Dynamic, remote-friendly working culture with flexible hours
Access to international travel and maritime events
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
....Read more...
Acting as the first point of contact for client IT support requests via phone or email.
Troubleshooting and resolving common IT issues like password resets, MFA setup, and connectivity problems.
Configuring PCs, installing software, and helping ensure smooth IT setups for clients.
Gaining hands-on experience with platforms like Microsoft 365, Azure, and Admin tools.
Communicating with clients and colleagues using phone, email, and video calls.
Learning how to deliver top-quality support and service — the Magna Systems way.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.Employer Description:Magna Systems comprises a team of skilled Automotive and IT consultants ready to implement the perfect solution for your business.
Recognising the uniqueness of each business, we customise our IT and Business services to meet the specific needs of our clients.
We are driven to support and improve your business utilising our range of products and services.Working Hours :Monday to Friday, with shift options of 8:00am - 4:00pm or 10:00am - 6:00pm.Skills: Communication skills,IT skills,Customer care skills,Logical,Passion for IT....Read more...
The Business Administration Apprentice will support various departments including Finance, Sales, Operations, Human Resources, and General Administration.
This multifaceted role involves assisting with financial record-keeping, managing customer and supplier communications, coordinating operational activities, supporting HR functions, and performing a range of administrative tasks.
The apprentice will gain hands-on experience across key business functions, developing a broad understanding of administrative processes and contributing to the smooth operation of the organisation.
Key Job Responsibilities:
Finance:
Assist with processing invoices, purchase orders, and expense reports
Support in reconciling accounts and maintaining financial records
Aid in preparing financial reports and budgets
Sales:
Manage customer inquiries and process sales orders
Help in preparing quotations and sales documentation
Maintain and update customer databases
Operations:
Coordinate production schedules and track order progress
with suppliers and logistics to ensure timely delivery
Assist in inventory management and stock control
Human Resources:
Support recruitment processes, including scheduling interviews
Maintain employee records and assist with onboarding procedures
Help organise training sessions and monitor compliance requirements
General Administrative Duties:
Manage incoming calls and correspondence
Organise meetings, prepare agendas, and take minutes
Maintain filing systems and ensure document accuracy
Provide administrative support across departments as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Monthly visits from your TDR Training Officer
All training will take place at the employer premises
Training Outcome:
Full time position upon completion of the apprenticeship
Employer Description:Elfab’s history (North Shields, UK)
Founded in 1946 in the North East of England, Elfab was originally named Torday Ltd after the company’s Hungarian founder Laszlo Torday. The company originally manufactured nickel foils using innovative electrofabrication methods. The foils were initially used to refurbish marine engineering equipment, and later in the rupture disc business.
During the 1970s, the company purchased a local rupture disc manufacturing division called FA Hughes Ltd. As a result of this acquisition, the company was renamed Elfab Hughes – Elfab being an abbreviation of “electrofabrication.” Elfab’s first rupture disc – the RB76 – hit the market in 1976.
In 1993 the company was acquired by Halma plc. In 1994 it acquired the R Jenkins graphite rupture disc business and shortened its name to simply “Elfab.” Elfab began working alongside Oseco in the early 2000s, and both companies rebranded to show their linked identities.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Refurbishing and preparing machines to meet specific requirements for our clients
Imaging and configuring PCs ready for deployment
Installing and upgrading hardware components such as RAM, NVMe drives, and graphics cards
Managing VoIP hardware inventory and keeping records up to date
Supporting the team with basic ticket triage and handling simple support calls
Booking appointments and helping coordinate schedules for engineers and installations
Pre-provisioning network hardware in preparation for upcoming deployments
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:You’ll be working alongside a friendly, knowledgeable team who will support your learning every step of the way, helping you build the skills and confidence you need for a successful career in IT.Employer Description:At Cloud2IT we provide a complete service, anything we provide our clients we setup, support, manage, and maintain.
Our range of products and services help take the stress out of IT for businesses. From sole traders to regional companies, we have your needs covered.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Willingness to learn....Read more...
Provide a first and single point of contact with Services Desks for all supported businesses
Ensuring incoming incidents are logged accurately and that sufficient information is recorded in the relevant incident logging software
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA)
Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times
Provide problem diagnosis, using appropriate support tools and resolution for desktop problems. Assign calls to the correct third-party queues where appropriate
Maintain customer service standards by answering all calls promptly, remaining courteous and professional at all times
Proactively manage customers' expectations through either the resolution of or the updating on the progress of their outstanding incidents/requests
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:CHS Networks is a growing organisation that invests in its employees’ development and personal growth meaning you will receive full on-the-job training.
By working hard and demonstrating your ability, drive and commitment throughout your 16-month apprenticeship scheme, upon completion, you will be offered a permanent contract, ensuring you have further opportunities to continue growing within this exciting organisation.Employer Description:Welcome to CHS Networks – our philosophy is to use our extensive experience to provide clients with quality services and solutions.
Over the years, we’ve tackled many challenges for local businesses which has enabled us to continue to evolve as a forward-thinking company.
Our expert team provides professional IT support services in Kent, London, and South East England.Working Hours :9am to 5pm, Monday to Friday.Skills: Communication skills,IT skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Assist in the development, testing, and maintenance of web or software applications
Collaborate with the development team to troubleshoot and debug code
Learn and apply programming best practices
Participate in code reviews and team meetings
Write clean, well-documented, and efficient code under guidance
Continuously learn and improve technical and soft skills through training and mentoring
Training:
Software Development Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:MIE SOLUTIONS UK LTD is a trusted provider of ERP and production control software, with decades of combined experience in manufacturing, implementation, and customer support. Our expert team-ranging from consultants and software engineers to customer care professionals—is dedicated to delivering tailored solutions that address the unique challenges of the manufacturing sector. We go beyond software delivery, offering hands-on training, technical support, and strategic guidance to help businesses grow and succeed.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:As an apprentice, you will learn on the job while also receiving structured training to support your development.
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8:00am - 4:30pm (Weekends could be a possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Hire Desk Controller - Glasgow - Up to £30,000 plus excellent benefits package CBW has a new opportunity for a Hire Desk Controller to join an established team in Glasgow. Hours of work : 37.5 hours Monday to Friday. You’ll be responsible for processing hire and sales transactions efficiently, handling incoming calls, and supporting the resolution of customer queries. Duties & Responsibilities: Prepare customer quotations and process orders efficiently, ensuring a first-class customer experience.Develop a good working knowledge of the product range through training and ongoing development.Promote and embed a culture of compliance with health, safety, wellbeing, and sustainability policies.Respond promptly to enquiries, keeping customers updated via email or telephone.Support the cross-hire and purchasing of products from an approved supplier list, working closely with internal product managers.Complete associated administrative tasks to support the wider Customer Service team.To be considered: We are seeking a motivated and detail-oriented individual who enjoys working as part of a team. The ideal candidate will have:GCSEs (or equivalent) in English and MathematicsExperience in the hire industry (preferred but not essential)Excellent written and verbal communication skillsHigh attention to detail and strong numeracyGood IT skills, particularly Microsoft ExcelThe ability to build and maintain relationships across all levelsSalary & BenefitsSalary up to £30,000Contributory pensionBUPA healthcareLife assurance25 days of holiday (with increases based on service)Holiday purchase scheme....Read more...
Customer Service Executive needed.
Standard days, Monday to Friday, from £26,000 per year ( starting company has career progression plan for further salary improvements). Permanent position, 22 holidays + bank holidays, working for a specialist vehicle conversion company who are looking for enthusiastic and driven individual to add to there current team.
The Customer Service Executive role is based in Morley
The duties of the Customer Service Executive role are:
Answering queries and complaints
Providing quotes
Ensuring the issue has been logged and actioned
Load new customer accounts on the CRM database
General administrative duties
Strong communication over the telephone and email
Update and maintain records
The ideal candidate for Customer Service Executive role would come from a customer-based background and may have worked in a manufacturing or engineering setting. The purpose of the role is to provide support and provide strong communication between potential and existing customers to ensure the quality of service is exceptional.
What the Customer Service Executive role offers:
22 days holiday + bank holidays
Company pension scheme
Loyalty and performance bonus
Company events
Free on-site parking
Full-time permanent position
If you are interested in the Customer Service Executive role, please APPLY or give Maisie Cope a call at E3 Recruitment.....Read more...
NPD Support / New Product Development Support Food / Drink manufacturing Bristol Upto £32k DOE We are currently seeking a NPD Support / New Product Development Support / NPD Assistant for a food company based in Bristol. . Reporting in to the senior New Product Development technologist this role offers an opportunity to join a rapidly growing, innovative Food Manufacturer. The company has award winning experience creating, rolling out and managing bespoke customer food-on-the-move solutions The role of the New Product Development Assistant will involve: Supporting the Development Technologists whilst products are being launched.You will work closely with the Spec team, New Product Development team and Process team. The role may also include tasks such as below ·Organising samples ·Admin (including Data Entry) with a vision to find ways to reduce these tasks ·Creating specifications ·Arrange couriers, packing up samples for delivery to customers ·Participate in customer and Supplier research days ·Create product presentations ·Demonstrate approved products to business ·Preparing products and packaging ·Stock management ·Liaise with other departments ·Monitor and maintain NPD/NPI process ·Ensure internal and external stakeholders are on track The ideal candidate will: - Have a Food Degree - Have previously worked within the food industry - Be confident using Microsoft Office - Have a food hygiene certificate - Have an understanding of specification systems Key Words - Process Technologist, Food Technologist, NPD Technologist, This role is commutable from Wells Taunton, Cardiff, Wales, Gloucester, Avon, Bath Bridgwater, Bristol, Weston Super Mare, ....Read more...
Technical Coordinator Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Provide 1st line support for the Service Desk
Work on support tickets and provide project support to senior engineers
Assisting the setup of desktops & laptops
Dealing with ticket queries including password resets, new user requests and fault logging
Assisting with infrastructure refreshes
Telephony rollouts
Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal
Liaise with internal customers to ensure that services are being delivered
Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates
Training:Information Communications Technician Level 3.
Your training will be delivered in blocks every 4-6 weeks; this will in our online classrooms. You will be working with a Specialist Coach from Baltic Apprenticeships. Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Do you have a natural passion for IT and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join the Field team and to undertake a Level 3 Support Technician Apprenticeship.
Aspire Technology Solutions are looking for an enthusiastic apprentice with an appetite for IT and a positive attitude to be based at their new offices in Leeds City Centre. They’re looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
The Sales Support Coordinator position will provide a dual role in supporting sales administrative duties and assisting the Pricing Department in programming customer related rebates/allowances and pricing. Responsibilities will involve sales support for the sales team and coordinating sales related activities within the company. Close interventions with sales team retrieving data to update monthly President's Letter and Commentary. This position will help with presentations and supporting material such as P&L, spreadsheets, and line review assistance to help sales representatives win business. In addition, this position provides administrative support to the sales team as needed (but not limited to): producing templates, binders, reports, presentations, coordinating travel arrangements, compiling monthly company commentaries, updating territory alignment, maintenance, and mapping, and ordering supplies. Responsibilities
Pricing & Promotional Support
Program and monitor pricing consistent with Channel, Region, Territory and National Account alignment. Coordinate programs cross-departmentally aligning with key business objectives Coordinate discount and rebate account accruals in SAP with account payment activity Work closely with Customer Service to ensure account orders are priced correctly and invoiced on a timely basis Provide data and back-up documentation for auditor pricing verification Explore, test and audit for software efficiencies in running promotions and programs Review and assist in customer master set-up in SAP
Sales Administration
Manage the DAP Fleet Vehicle program Complete monthly President's Letter, Commentary and other reporting as assigned Administrative support for Sales Team Assist with conversions, planograms, mailings and presentations Requirements
Requirements
Educational requirement is bachelor's degree. 0-3 years' experience in backend sales support or customer service. Comfortable working in a fast-paced environment, multitasking is essential. Industry experience and product knowledge a plus. Knowledge of SAP system preferred but not required. Strong interpersonal, conflict resolution, and written and verbal communication skills. Ability to work effectively in stressful situations. Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$19 - $31 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online!....Read more...
Duties and Responsibilities:
Track and monitor apprentice applications, ensuring a high-quality, end-to-end service for both applicants and employers.
Conduct applicant screening and shortlisting using a standardised assessment process to evaluate suitability for apprenticeship roles.
Accurately post apprenticeship vacancies on behalf of employers across a range of online platforms.
Respond to inbound telephone and email enquiries from employers, addressing training and development needs effectively.
Provide timely and relevant information to employers to support their workforce development goals.
Deliver consistent, high-quality support throughout the full employer journey to ensure positive experiences and outcomes.
Represent the College at recruitment events to attract prospective apprentices and engage new employer partners.
Proactively identify and generate new employer leads, following up on enquiries and exploring training needs.
Collaborate with Employer Engagement Officers to meet employer needs for apprenticeships and other College services.
Work closely with the Employer Engagement Team to meet monthly performance targets.
Build and maintain strong, effective relationships with both new and existing employers.
Produce weekly reports on employer engagement activities and apprenticeship applicant progress.
Maintain accurate and up-to-date records of employer and applicant interactions using the College’s CRM system.
Develop a solid understanding of employer businesses, industries, and cultures to support meaningful engagement.
Stay informed and maintain up-to-date knowledge of apprenticeship standards, the apprenticeship levy, the Digital Apprenticeship Service, and apprenticeship funding requirements.#
Support the marketing of new sectors, services, and training offers across the college.
Contribute to a positive team environment that prioritises high levels of customer and employee satisfaction.
Engage in performance reviews, identify personal development needs, and participate in relevant training opportunities.
Undertake relevant training and professional development activities, including the completion of qualifications, to enhance knowledge and effectiveness in the role.
Take part in staff development programmes as agreed with your line manager.
Carry out any other duties relevant to the role as directed by your line manager.
The ideal candidate will be a motivated team player who can demonstrate a passion for customer service and be confident in speaking to a variety of people over the telephone.
You will be trained and developed in our RISE Employer Hub and work towards a Level 2 Customer Service Apprenticeship.Training Outcome:To be discussed upon completion of the apprenticeship.Employer Description:Calderdale College has dedicated tutors, bespoke facilities and great local partnerships. We are based on Francis Street, Halifax but we also deliver motor vehicle, welding, manufacturing and engineering courses at our Engineering Centre in Brighouse and Motivate Centre in Halifax.Working Hours :Monday - Friday TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Administrator, Salary: Circa £25,000 – £26,000 per annum , Monday to Friday (Days) – No weekend work Location: Bradford Contract Type: Permanent, Full-TimeJoin a leading multinational manufacturing company as an Administrator, working in a modern, air-conditioned facility with a supportive and friendly team. This is a permanent position, ideal for someone who thrives in a fast-paced environment and takes pride in delivering high-quality administrative support.Key Responsibilities of the Administrator:
Provide comprehensive administrative support to the team and wider business
Accurately input data into Excel and maintain up-to-date records
Handle incoming enquiries from both internal and external customers
Manage incoming orders, including pricing of parts and general customer service
Maintain documentation and assist with customer order processing from enquiry to completion
Support reporting and follow-ups to ensure deadlines are met
Requirements: To be considered for this role, you should have:
Proven experience in an administrative role
Strong organisational skills and attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Excel (advanced level preferred)
Ability to multi-task and work efficiently to tight deadlines
A proactive approach and ability to work independently with minimal supervision
Experience working in an engineering or manufacturing environment (desirable)
A strong team spirit and passion for customer service
A "completer/finisher" mindset with a drive to see tasks through to completion
Benefits:
Competitive salary up to £26,000
25 days holiday + bank holidays
Permanent full-time contract
Friendly, modern working environment
Free onsite parking
Opportunity to join a growing business with career development potential
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment....Read more...
This is a varied and interesting role working on weekly/monthly payrolls. With the support of your line manager, you will:
Process, update and maintain employee records within the HR/Payroll system
Help provide customer support on a range of payroll activities
To develop a good understanding of payroll transactional duties
To process invoices and raise purchase orders as required
Assist team with new starters, changes and leaver paperwork
Maintain confidentiality at all times
Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX). Monthly visits from your assigned Monitoring Officer who will set you work, analyse your development and discuss training sessions, and will prepare you for your End Point Assessment to gain your Business Administration level 3 qualification.
You will receive training one day every two weeks which is a combination of face-to-face and remote.
Additional training for functional skills in English and Maths if needed.Training Outcome:The apprenticeship will provide the necessary experience to be able to progress to undertake formal Payroll qualifications and develop a career in Payroll.Employer Description:Hoople was formed in April 2011 and is based in Herefordshire. We employ over 600 people and we are proud to support the local community with business services such as recruitment, IT, HR and Payroll. We are a public sector-owned company and our customer base includes Herefordshire Council and NHS, schools and academies, and private sector businesses and charities throughout Herefordshire and beyond.
We are continuing to grow and this is an excellent opportunity to join our friendly and supportive organisation where the well-being of our staff is key.Working Hours :Typically 9.00am to 5.00pm, although there is flexibility over start/finish times in agreement with the line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Keen to learn,Positive attitude,Motivated,Flexible,Adaptable....Read more...
Respond to customer enquiries via phone and email, providing order updates and tracking information.
Welcome and assist visitors in a professional and friendly manner.
Accurately input and process customer orders using internal systems.
Assist with general administrative duties across the sales office.
Collaborate with team members and departments to support customer service and operational goals
Training:Training will be provided by the Heart of Yorkshire Education Group and will be delivered in the workplace.Training Outcome:Opportunity to become a permanent member of staff.Employer Description:Dural (UK) Ltd is a fast-growing subsidiary of the Dural GMBH Group, offering cutting-edge profile solutions for a wide variety of flooring applications. Our products serve industries ranging from residential construction to commercial design, supporting installations of tiles, natural stone, parquet, laminate, fitted carpets, and designer coverings. We are committed to delivering quality, innovation, and exceptional customer service.Working Hours :Full time. 9.00am - 5.00pm, Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Administrative Support:
Maintain office facilities, ensuring they are well-equipped and functional
Supervise administrative staff and provide support to executive leadership
Manage contracts, negotiations, and relationships with vendors and service providers
Coordinate between different departments to streamline workflows and improve productivity
Oversee day-to-day operations, ensuring processes run smoothly and efficiently
Develop and implement business strategies and plans that align with the company's goals and objectives
Researching companies based on their location and collating the information which will then be used for our inhouse marketing campaigns
Emailing and calling prospective clients and tailoring their response
Developing your sales, marketing and customer service skills through ongoing training and support
Producing content for our company blog and newsletter while conducting industry research
Proactively contributing to team meetings & business knowledge share
Developing your sales, marketing and customer service skills through ongoing training and support
Excellent communicator with the ability to build strong relationships, be highly organised, have a passion for E-Commerce, be a team player and take pride in delivering results
Work collaboratively with colleagues across our team
Training:
Functional skills in English and maths (is required)
How training will be delivered is to be confirmed
Training Outcome:There is achievable and realistic opportunities to progress within the organisation once you have proven your commitment and work ethic.Employer Description:Kentures Ltd is a dynamic and forward-thinking technology company focused on two rapidly expanding sectors: EV charging infrastructure and wearable technology. With the global shift toward cleaner energy and smart living, we are strategically positioning ourselves to become one of the leading providers in both fields.
Our move into the EV charging market comes at a crucial time, as the UK and Europe accelerate their transition to electric mobility. At the same time, we continue to innovate in wearable technology, delivering smart, user-friendly products designed for the modern lifestyle.
Driven by a passion for innovation and a commitment to excellence, Kentures Ltd aims to seize the untapped opportunities in these high-growth markets and help shape the future of connected living.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets. As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine! Here's what you'll be doing:Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing supportAdopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled valueHarnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal levelHere are the skills you'll need:A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilitiesThe power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepathA 2:1 degree (or equivalent superpower) to back up your astounding intellectHere are the benefits of this job:A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial expertsA chance to truly make a difference in the lives of our clients and the real estate sector as a wholeThe thrilling adventure of working with a world-class team, knowing you're making a real impactCentral London office with all the great amenitiesSalary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus schemeIf you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!....Read more...
Position: Marine Electronic Commissioning Engineer
Job ID: 1420/19
Location: Home Based (EMEA Travel)
Rate/Salary: To be advised upon application - Good Salary
Benefits: Great Benefits with this business
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marine Electronic Commissioning Engineer
Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marine Electronic Commissioning Engineer:
Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions.
Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures.
Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.
Qualifications and requirements for the Marine Electronic Commissioning Engineer:
Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively
Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams.
Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Company Overview
At IITAC, we value providing superior customer service and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning computer systems, hardware, and software.
The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, aiming to resolve issues with efficiency and maintaining a high level of customer satisfaction. The role requires excellent problem-solvers with outstanding communication and customer service skills.
Job Purpose
To provide a consistent high level of customer service by providing timely, effective and knowledge-based IT support to all IITAC customers, fielding questions and concerns to provide optimal IT-based solutions.
Objectives
Provide quick and effective assistance with information technology systems
Guide customers remotely and in person through systems configuration, troubleshooting and maintenance
Listen attentively to customers’ questions and concerns and offer optimal solutions
Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel
Work with desktop support engineers to provide customers with superior service
Represent IITAC with professionalism and integrity while helping to advance our company mission
Responsibilities
Respond to tech enquiries over the phone, via email, through online chats, or in person
Inform customers about IT products and services
Walk customers step-by-step through the problem-solving process
Help with troubleshooting hardware and software
Follow up with customers to maintain high level of service
Communicate customer feedback to the appropriate internal team members
Skills and qualifications
Excellent problem-solving and analytical skills
Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
The ability to break down technological processes and deliver clear, step-by-step instructions
Patient, friendly demeanour with a great aptitude for listening
Strong verbal and written communication skills
Commitment to providing exceptional customer service
Personal Attributes
Passion for problem-solving and customer service
Tech savvy, with experience working in a tech-related field
Ability to diagnose and resolve a variety of technical issues
Team-oriented mindset with an openness to constructive feedback
Eagerness to learn new technologies and systems
Training:Day-release training will take place at Burnley College. Training Outcome:Potential for employment on successful completion of the apprenticeship. Employer Description:IITAC provides a comprehensive range of leading edge IT and communications services to companies and organisations, large and small, around the world.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Patience,Great aptitude for listening,Friendly demeanour,Tech savvy,Eagerness to learn....Read more...
