Support tenants booking the facilities for meetings, market and events
Support external customer in books for meetings, market and events
Marketing
Raising repairs with contractors as required
Monitoring rent and payments for the hire of the facility
Website editing
Answer the telephone, taking messages and deal with routine enquiries
Assist with data input as required by the service
Photocopying/scanning and collation of documents as required
Procurement and operational administration task
Ensuring mileage and subsistence is completed
Any other duties as required by the Economic Growth Team
Training:
Business Administrator Apprentice Standard at Level 3
Training will be in-house at the Town Hall, Clacton on Sea
Training Outcome:
This will give them good grounding into business admin as well as an appreciation of facilities management, customer service, event management, marketing and working with the community and residents
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 5.45pm
There may be times when this needs to be flexible i.e.. meetings and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Mechanical Test Engineer
Applications Testing and Technical Support
Automotive Industry
Bristol BS16 - 50% Field-Based
Up to £47k per annum
Bonus, 33 Days Holiday, Enhanced Pension
Excellent Benefits Package
Summary
Are you looking for an exciting opportunity to use your technical engineering knowledge and move into an Applications or Systems Test Engineering role within the Automotive industry. If so, read on! This is a great opportunity for an intelligent and analytical mechanical engineer, based out of the Bristol office and travelling to customers UK-wide. Commutable from Gloucester, Swindon, Bath and Cheltenham.
Role and Duties - Test Engineer:
- Work as part of a team travelling to support UK-based OE vehicle manufacturers with the integration and application of systems for commercial vehicles
- Support to customers covers all phases of a project from the initial conception with the customer, through application, testing and finally with support with field issues
- The application tests involve testing a wide range of systems on a vehicle, either at customer premises or at a suitable test track facility
- The product range to be supported is mainly pneumatic based, but with a high level of electronic control - this includes air compressor, air treatment, brake controllers, foundation brake, leveling control and advanced driver assistance systems
- The role will require answering technical enquiries from the customer, planning and conducting test activities, technical report writing and follow-up of any issues with the customer
- This is an interesting and varied job role which will suit someone who is happy with a mix of hands-on/off work
Skills and Experience Required - Mechanical System Engineer:
- Experience as a Mechanical Engineer, Applications Engineer, Development Engineer, System Test Engineer, or similar
- An electrical or mechanical engineering degree
- Industry experience is desirable but not essential
- Understanding of vehicle CAN (Controller Area Network) is desirable (J1939 an advantage).
- CANalyzer knowledge is also preferable.
- Good analytical skills they must be able to review data quickly during test work and adapt test plans accordingly
- Good problem-solving skills
- People skills interacting clearly with customers on a technical level and ability to communicate with multiple teams in different global locations
- Self-motivated, self-prioritising, flexible working approach
- Strong IT Skills
- Use of diagnostic software to control and update electronic control units
Benefits Package - Applications Engineer
- Salary: Up to £47k per annum
- Annual Bonus of up to £850
- 25 days holiday + bank holidays
- Company car, phone, laptop and expenses
- Private health insurance for employees, married spouse and dependants
- Group Income Protection scheme covering critical illness at 50% of pay, subject to 2 years qualification period
- Group Self-Invested Pension Plan with contributions of up to 12% (employer 7% / employee 5% gross)
- Group Life Assurance at 3.5x annual salary
- Sick pay for certified sickness, subject to length of service in line with company policy
Interested? To apply for this Mechanical Test Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Dan Henderson 0116 254 5411 between 8.30am - 5.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
Unleash your creativity as a Marketing Apprentice!
We are looking for a creative, passionate and motivated Apprentice to support our brand growth at HITEK Electronic Materials Ltd.
As part of the Marketing team you will contribute to the implementation of the Marketing strategy and plans. You will bring fresh ideas, help create engaging content, co-ordinate effective event attendance and provide valuable analysis of activities—providing a key contribution to successfully drive our planned marketing campaigns.
A great opportunity to learn, grow, and make a real impact in a supportive team.
The Marketing Assistant will provide essential support to the marketing team, assisting with digital marketing, content creation, event co-ordination, and administrative tasks. This role is ideal for someone with a keen interest in marketing, strong attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities
Digital Marketing and Content Creation
Assist in the creation, editing, and publishing of content across digital platforms, including website updates, blog posts, and email campaigns.
Schedule and monitor social media posts, ensuring timely responses to comments and inquiries.
Support the implementation of SEO best practices and website optimisation.
Assist in the creation and coordination of marketing assets, including graphics, videos, and printed materials, in line with brand guidelines.
CRM and Data Management
Maintain and update the CRM system, ensuring accurate customer data and lead tracking.
Process email bounce-backs, unsubscribes, and lead assignments efficiently.
Generate reports on marketing performance, customer insights, and campaign analytics.
Event and Campaign Support
Assist in planning and executing events, exhibitions, and customer engagement activities.
Coordinate logistics for marketing events, ensuring materials, stand graphics, and promotional items are prepared.
Capture and organise leads from events, entering them into the CRM system.
Market Research and Reporting
Conduct competitor analysis and market research to inform marketing strategies.
Assist in the preparation of reports, including campaign performance and digital analytics.
Training:You will attend day release at Doncaster College where you will receive training from our dedicated tutors and assessors. You will also be mentored in the workplace.Training Outcome:You may be offered a permanent position on successful completion of the apprenticeship.Employer Description:At HITEK Electronic Materials Ltd., we provide cutting-edge solutions in electronic materials, offering expertise in shielding, coatings, and adhesives for high-performance industries. Working with global market-leading suppliers we work across aerospace, defence, military sectors ensuring critical electronic technology is protected even in the toughest conditions. As we celebrate 40 years of innovation, our marketing team plays a key role in strengthening our brand, engaging customers, and driving business growth.Working Hours :Monday to Thursday, 08.30 - 17.00. Friday, 08.30 - 16.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Training & Course Coordination: Maintain an 18-month rolling calendar, source new courses, and ensure high standards across all training sessions.
Event Support: Assist with planning, administration, and on-the-day running of events and forums.
Delegate & Course Administration: Handle bookings, send joining instructions (10+ days before), issue certificates, and manage changes or enquiries.
Venue & Supplier Liaison: Book rooms, order catering, and coordinate with venues, trainers, and suppliers.
Course Materials & Logistics: Produce accurate handouts, raise purchase orders, and manage logistics on training days.
Finance & Reporting: Maintain monthly spreadsheets, provide financial forecasts, and process invoices.
Customer Service: Respond to enquiries, maintain client records, and follow up within 2 days for best practice.
Marketing & Promotion: Collaborate on mailshots, update CRM and website, and support marketing follow-ups.
Room Hire Management: Administer and manage bookings, setup, and onsite coordination.
Membership & Event Assistance: Support the Membership Team and Chamber events when needed.
Site & Supplies Oversight: Ensure both sites are stocked with necessary materials and greet visitors.
Meetings & Compliance: Attend internal meetings and support weekly health and safety checks, including fire alarm testing.
External Liaison: Register candidates and communicate with awarding bodies (e.g. BCC, CPD).
Training:Apprenticeships include time away from work for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:A full-time position may be offered at the end of the apprenticeship.Employer Description:Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative....Read more...
Your key responsibilities will include:
Prepare, cook and present and serve food which meets specs and customer expectations
Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors
Communicate clearly with your team in order to provide high-quality meals to customers on time
Keep up to date with new products, menus and promotions
Training:Commis Chef Level 2.Training Outcome:On completion of the Commis Chef Level 2 apprenticeship the apprentice will have the opportunity to embark onto a Level 3 apprenticeship to further their skills development through internal training programmes.Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
RF Validation Engineer – MmWave – Semiconductor
Location: Shepton Mallet, Somerset
Company: Join a world-class semiconductor team working on cutting-edge RF and mmWave technologies. This is a great opportunity to support the development and validation of high-frequency devices in a fast-paced, customer-focused engineering environment.
You will play a key role in validating RF, microwave, and mmWave components up to 50GHz, while contributing to the success of a broad product portfolio including analogue and digital systems.
Key Responsibilities for this RF Validation Engineer job, based in Shepton Mallet:
Support engineering teams in validating advanced RF and mmWave devices.
Perform RF measurements and characterisation using VNAs, spectrum analyzers, and other lab equipment.
Design and optimise matching networks; analyse parameters such as S11, P1dB, IP3, and noise figure.
Review schematics, datasheets, and customer designs to support integration and performance analysis.
Document validation results and contribute to technical support materials, including application notes.
Qualifications and Skills required for this RF Validation Engineer job, based in Shepton Mallet:
Degree in Electronics, RF Engineering, or a related field, with hands-on RF lab experience.
Proficient in RF testing and familiar with tools such as VNAs, signal generators, and power meters.
Understanding of RF building blocks and system-level concepts, including filters, mixers, and amplifiers.
Strong communication skills and the ability to work across teams to resolve technical challenges.
How to Apply:
If you're ready to shape the future of wireless communication and work with advanced mmWave technologies, please submit your CV and cover letter to ndrain@redlinegroup.Com or call Nick on 01582 878828 / 07487 756328!....Read more...
To work, under instruction and supervision, as part of a team to deliver an efficient, effective and quality service within the Waste Services Support Team
To learn how to answer/deal with queries within the service, both via the telephone and email
To take messages and pass them on to the relevant member of staff in an appropriate and timely manner
To deal with Council employees and customers/residents in a polite, friendly and efficient way ensuring you demonstrate a good understanding of customer care
To work to defined business standards and processes, performing a wide range of business support tasks with due regards to confidentiality and safeguarding, and in accordance with timescales and all relevant Council Policies
Attend meetings and take notes/minutes as required to support the management team
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is equivalent to an A-Level
Training will take place both online and in person to meet the needs of the business and the apprentice
If you do not already have your maths and English GCSE's then this can be achieved as part of your apprenticeship
Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:South Hams is a local government district on the south coast of Devon, England. Its council is based in the town of Totnes, although the largest town is Ivybridge. The district also contains the towns of Dartmouth, Kingsbridge and Salcombe and numerous villages and surrounding rural areas.Working Hours :Monday - Friday, 07:00 - 15:00, 08:00 - 16:00 or 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Personal Assistant to Higher Management
Managing the diaries of both the directors and others alongside amentor
Managing the inbox of the directors
Answer telephone calls and deal with queries, delivering messages to appropriate persons
Responding and assisting customers through email interaction
General office administration
Undertake other duties as requested by your mentor
Training:
Full Customer Service Practitioner Standard - Level 2
On-the-job training to support job role/development
Off-the-job training to support qualification requirements (Collegeattendance at Plymouth City College)
Employer will allocate dedicated training time for off-the-job training as required for the qualification
Functional Skills support - maths/English - if required
Training Outcome:As a company we are always looking to upskill our staff within theorganisation and find areas in which they are particularly passionate.For the appropriate candidate, upon successful completion of theapprenticeship we can offer them a permanent position within our company as well as the opportunity to undertake a higher apprenticeship should they wish to.Employer Description:The Inclusivity Group is committed to delivering comprehensive, person-
centred and expert services nationwide to deaf, disabled and elderly
individuals and the services that support them. Our vision is to enable and
empower people to be able to engage, interact and feel valued by society – and our mission is to ensure everyone can be equal and active members of their community. We achieve this through our three companies Complete Communication, Complete Training and Complete Independence.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job purpose:
To provide receptionist duties under the direction of the Central Team.
To provide administrative support to other departments within the practice.
To contribute to the effective and efficient running of the office.
Undertake reception duties, answering telephone calls, redirecting calls and /or taking messages.
To undertake routine administrative duties in relation to the organisation as and when required.
To provide administrative support in relation to the production of specific materials e.g. letters, memos, minutes etc.
Liaising with Solicitors and diary management.
Provide routine receptionist/administrative support e.g. photocopying, filing, emailing, etc.
Maintain manual and computerised records/management information systems.
Deal with face to face enquiries and signing in visitors.
Operate office equipment e.g. photocopier, shredder, scanner, etc.
To work as part of a team and always support the role of others contributing to the overall work and ethos of the central team.
To undertake personal development through training and other learning activities including performance management, as required.
Be aware of and comply with policies and procedures relating to health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Training:The customer service apprenticeship requires students to complete 4 days a week at zenith lawyers and 1 day a week at Blackburn College.Training Outcome:Business Administration Level 3 or permanant position.Employer Description:Located near the Center of Blackburn Zenith lawyers are known for providing a range of legal services to individuals and businesses. They pride themselves on offering expert advice with a personal touch.Working Hours :Weekday working, 37.5hrs per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative....Read more...
Proactively monitor and investigate network issues using internal tools
Act as a first/second line escalation point for customer and internal technical queries
Perform diagnostics and resolve connectivity, hardware, and software issues
Assist with network configurations and project-related tasks, including the setup of routers, firewalls, and VPNs
Escalate unresolved or complex issues to senior team members or relevant departments
Document standard operating procedures, network diagrams, and troubleshooting guides
Generate and deliver internal and external training materials.
Maintain and update internal systems, including ticketing and monitoring platforms
Support adherence to industry regulatory standards and company policies
Occasionally travel to customer sites or business points of presence within the UK
Training:As a Network Engineer apprentice, you will work with hardware and software to set up networks and ensure systems operate effectively, anticipating and troubleshooting issues.
You will be responsible for supporting the design, implementation, and maintenance of computer networks, evaluating the efficiency of current networks, and designing and implementing network solutions.
Your role will vary across organisations – you can be customer-facing, or work on internal projects. As a Network Engineer apprentice, you can specialise in many different areas, such as infrastructure installation, customer support, Cloud networks, or network security.Training Outcome:This Level 4 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in networking. You’ll get hands-on experience in all areas of network engineering, from monitoring systems to configuring hardware and supporting customers.
As part of your apprenticeship programme you will also have the opportunity to complete specially selected Be-Spoke training modules to really take your training to the next level.Employer Description:Based in West Yorkshire, Exa has been at the forefront of delivering innovative connectivity solutions for schools, businesses, and local authorities across the UK. With a commitment to cutting-edge technology, customer satisfaction, and a vibrant company culture, Exa Networks is the perfect place to launch your career in IT.Working Hours :Monday to Friday 8am to 4pm, 8:30am to 5pm, 9:30am to 6pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills....Read more...
Process sales from the initial quotation through to aftersales support.
Answer incoming calls and deal with telephone enquiries.
Co-ordinate project tasks, liaising with internal colleagues to ensure design work is completed and that customer expectations are met from the initial enquiry through to the build.
Respond to customer quotation requests that come in via the website and or telephone, for all products and services.
Process website, email and telephone orders.
Pack, weigh, measure and book-in outgoing deliveries to include new products purchased by customers or their existing stock held at GH Display.
Monitor the main GH Display email account.
Greet and hold meetings with customers who come into our premises to view products or discuss their requirements.
Log enquiries and orders on the various IT systems ensuring that supplies are ordered and tracked when relevant.
Monitor the order production using the IT systems and ensure orders are processed and dispatched in-line with customer expectations.
Manage orders placed with suppliers to ensure materials are received in time to deliver customer orders.
Support colleagues to increase the sales turnover across all our current (and future) products and services including; exhibition stands, printed graphics, custom displays, office branding, furniture hire, exhibition equipment storage, exhibition transportation and installation, event branding and portable displays.
To sell our products to existing client database and lead generation by making proactive outbound telephone calls and emails (from Outlook or Mailchimp), and where relevant, face to face opportunities.
Developing a relationship with existing customers who may purchase relevant products or services from other suppliers. · Managing client’s expectations through the sales process and a high level of customer service.
Keeping up to date with new products and communicating them to customers.
To work with Marketing to identify email marketing and online promotional opportunities.
To communicate effectively with colleagues and customers.
Be willing to learn new software / equipment and attend training as and when required for the business.
To maintain a clean, tidy and safe working area.
To effectively manage your own time, priorities, and workload.
Conduct yourself and carry out any work for the business in line with GH Display policies and procedures.
General office support to the team and to complete any other tasks that are deemed as reasonable.
Help monitor, maintain and post on social media pages.
Training:You will need to attend Peterborough College either once or twice per month depending on how the tutoring classes fall as part of your apprenticeship training.Training Outcome:Succesful completion of the apprenticeship could lead to the following types of role:
Project Manager, Account Manager or Sales Manager.
Employer Description:GH Display is a family run business with almost 50 years of trading. We design and manufacturer custom exhibition stands and displays, primarily for events, but sometimes as permanent displays. We have in-house large format print capacity also and offer sign printing and graphic services. We have a large two acre site in a rural location near Folksworth with over 30,000 ft² of workshops, print, offices and storage space. We also offer event storage to businesses. We are a B2B company and deal with all types of organisations and agenciesWorking Hours :Monday - Friday, 8.00am - 4.30pm (with 30 min unpaid lunch) or 8:30am - 5.00pm (with 30 min unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Professional....Read more...
As an Apprentice Medical Receptionist, you will be the welcoming face of our practice, delivering outstanding customer service to patients and visitors. This role is ideal for someone who is passionate about helping others, thrives in a fast-paced environment, and is eager to develop their skills in a healthcare setting. You will work closely with our reception and clinical teams, gaining practical experience while completing your Level 2 Customer Service apprenticeship.
Key Responsibilities:
Patient Interaction: Greet patients in person and over the phone, handling enquiries with professionalism, empathy, and confidentiality
Appointment Management: Book, amend, and cancel appointments using our clinical system, ensuring efficient scheduling for patients and clinicians
Customer Service Excellence: Resolve patient queries and concerns promptly, escalating complex issues to senior staff when necessary
Team Collaboration: Work closely with both clinical cand clerical staff to support the smooth operation of the practice
Compliance: Adhere to NHS policies, including data protection (GDPR), safeguarding, and infection control protocols
What We’re Looking For:
A friendly, compassionate individual with excellent communication and interpersonal skills
A proactive attitude, with the ability to stay calm under pressure and manage multiple tasks
Basic IT skills and a willingness to learn new systems
Commitment to maintaining patient confidentiality and delivering high standards of customer service
Enthusiasm for learning and professional development through the apprenticeship programme
No prior experience is required, but an interest in healthcare and customer service is essential
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:The potential for a full-time permanent position at Kelvingrove Medical Centre upon successful completion of your apprenticeship, subject to performance, business needs, and available vacancies.Employer Description:Kelvingrove Medical Centre is a well-established general practice serving approximately 9,700 patients. The practice operates from a purpose-built facility in Heanor, Derbyshire, providing comprehensive primary medical care services. Kelvingrove Medical Centre continues to innovate and adapt, focusing on the core aims of improving patient services and access.Working Hours :We have two positions available, both Monday - Friday.
One position is 08:00 - 16:00
The other position is 11:00 - 19:00Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Redline Group is working in partnership with our client to assist them in searching for a Contract IT Support Engineer based on site 5 days a week in Leicester.
Our client design and develop innovative, tailored software applications and technology for a range of industries in the UK. This position is expected to last 3 months with the potential for it to be extended.
You will be assisting the existing support team in the migration of customer data onto a new software system, as well as being responsible for providing SQL support and ensuring the Windows Server systems run smoothly.
Key Skills Required – Contract IT Support Engineer, Leicester:
- Knowledge of networking, specifically TCP/IP
- Experience of MSSQL
- Experience working on Windows servers
For more information or to apply for the Contract IT Support Engineer opportunity in Leicester, please contact Maddie Ramsden – Mramsden@Redlinegroup.Com / DDi: 01582 878815 / Mob: 07940 254185 quoting reference MMR1042....Read more...
Recruit4staff is proud to be representing their client, a leading packaging manufacturer in their search for A Customer Account Coordinator to work in their office near Bristol For the successful Customer Account Coordinator the client is offering:
£27,500 per annum Monday - Friday Days, 8:30 am - 5:00 pm 12 months FTC Great working environmentFree parking
The role – Customer Account Coordinator:
To act as part of an office-based support to the Customer Account Management team with the specific role of coordinating the day-to-day requests of Customer accountsInternal project management of Customer/Key Account requests related to cartons, such as - new artwork, carton design or pricingPlaying a key part in operational forecasting of board requirements to allow long-lead time board ordering and minimization of board stocks and machine utilisationEstablishing a rapport and direct lines of communication with Customers purchasing and logistics personnel to enhance the B2B working relationship.Processing orders received from Customers including assessing the conformity of these instructions with commercial agreements
What our client is looking for in a Customer Account Coordinator:
Customer service or sales experience within a manufacturing environment - ESSENTIALExperience in customer service and order processing UK Driving license - DESIRABLE Must be an effective communicator at all levels of the business.Experience working with JDE/SAP management info. systems - ESSENTIAL
Key skills or similar Job titles:Internal sales, sales order processing, Customer service, Account Manager, Customer Service AdminCommutable From: Bristol, Chipping Sodbury, Warmley, KingswoodFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Following team expansion to support a groundbreaking product for prostate cancer diagnosis you will work closely with consultants in urology and radiology to support and develop accounts. This field-based role involves developing and driving new business growth for this global organisations prostate biopsy and core needle portfolio. Working with a range of biopsy equipment for Prostate, Lung, Liver, and soft tissues, you will support clinicians and healthcare providers in delivering advanced medical procedures. Covering the North East and North West regions (from Liverpool to Hull and above), the role would ideally suit an experienced medical device sales person with specific experience of supporting procedural change and product launch. This position is ideal for someone who thrives in a clinical environment ideally with experience of oncology, interventional radiology or urology who would enjoy providing hands-on technical support, influencing customer decisions, and managing a diverse portfolio to improve patient outcomes. ....Read more...
Key Responsibilities:Phase 1: Admin Manager Role
• Administrative Support: Provide administrative support to various departments, including scheduling meetings, managing correspondence, and maintaining records• Office Management: Oversee office operations, including supply management, equipment maintenance, and facility coordination• Data Management: Ensure accurate and timely data entry, maintain databases, and generate reports as needed• Customer Service: Handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction• Housing management Admin and Housing maintenance admin: To oversee our housing management system and learn how to plan and organise maintenance jobs for the company portfolio, keeping the systems up to date • Finance Admin: To support the daily management of the company's finance invoices, petty cash and tracking of energy bills for the housing portfolio
Phase 2: Housing management• Housing Standards: Ensure that all housing units meet the required standards for safety, cleanliness, and habitability. Conduct regular inspections and address any issues promptly to maintain high-quality living conditions• Housing Law: Stay informed about relevant housing laws and regulations. Ensure compliance with legal requirements in all housing-related activities, including tenant rights, lease agreements, and property management• Supported Accommodation: Manage supported accommodation services, providing tailored support to residents with specific needs. Coordinate with support staff to deliver effective assistance and create a supportive living environment• General Needs Accommodation: Oversee the management of general needs accommodation, ensuring that all residents have access to essential services and amenities. Address any concerns or issues raised by residents to maintain a positive living experience• How to Provide Support: Develop and implement strategies for providing support to residents. Train staff on best practices for offering assistance, and ensure that support services are accessible and effective• Inform System: Utilise housing management systems to track and manage housing-related data. Ensure that all information is accurately recorded and easily accessible for reporting and decision-making purposes
Phase3: Business Manager Role• Business Operations: Assist in the planning and execution of business strategies to achieve organisational goals• Financial Management: Support budgeting, forecasting, and financial reporting activities• Team Leadership: Supervise and mentor junior staff, fostering a collaborative and productive work environment• Performance Analysis: Monitor and analyse business performance metrics, identifying areas for improvement and implementing solutions
Phase 4: Operations Manager Role• Operational Oversight: Oversee daily operations, ensuring efficiency and effectiveness in all processes• Strategic Planning: Develop and implement operational strategies to enhance productivity and achieve business objectives• Resource Management: Manage resources, including personnel, equipment, and materials, to optimise operational performance• Continuous Improvement: Identify opportunities for process improvements, lead initiatives to enhance operational efficiency, and drive innovationTraining:This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.Training Outcome:Progression to a full-time Operations Manager for the company. Ongoing CPD opportunities and courses to go on will be on offer.Employer Description:East Midland Homes Cooperative is a Housing Cooperative that was established in 2013. Our base is Nottingham but we serve a wider community. EMHC’s core values are a cooperative approach on tackling social housing issues.
Our members have been working hard within the community hoping to formalise change and make a much-needed difference within the housing sector. EMHC is a Non-for-profit organisation providing affordable rental homes with supported services for disadvantaged families within local communities.Working Hours :Monday to Friday 9 am-5 pm with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Strong leadership skills,pro-active mindset....Read more...
An excellent opportunity has arisen for an apprentice to work for emh in the Home Ownership Team, based in our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. The work will include delivering front line customer services effectively over all our multi media channels. These include telephone, e-mail, web, text phone and SMS.
Principal Duties and Responsibilities:
1- Functional responsibilities
Provide services to emh homeowners.
Respond to general queries from homeowners in respect of their lease.
To support the Homeownership officers by carrying out administrative functions as required.
Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence.
Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts.
Systems are kept up to date and queries distributed where necessary.
Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner.
Present information clearly, through a variety of methods.
2 - Customer Service and Team working
Deliver excellent customer service.
To undertake specific projects, specialist tasks, involvement in working groups as required.
Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs.
Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively.
Resolve customers’ expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution.
Provide support to team members and other colleagues as necessary.
Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs.
General Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service.
Maintain strong links and working relationships with internal customers.
Promote and lead by example on equality, diversity and inclusion.
Contribute to improving and implementing new/revised processes.
Ensure adherence to data security and protection policies and processes.
Special Instructions:
To uphold the vision and values of the emh group and emh homes.
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered.
To ensure a safe working environment in accordance with Health and Safety Regulations.
To attend fire drills and staff meetings.
To attend training events as required.
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer.
To respect the confidential nature of personal information.
To recognise and promote emh group’s Equality and Diversity Strategy.
Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes.
A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00 .
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Jointly monitoring the finance inbox and triaging as necessary.
Participating in the processing of supplier invoices.
Undertaking light debtor management tasks.
Completing basic data entry, and data cleaning tasks.
Supporting reporting by analysing financial data.
Supporting incoming supplier, and customer communications.
Reconciliation of supplier statements.
Attend and participate in the regular finance-related meetings.
Support the preparation and internal and/or external distribution of weekly programme data.
Training:
Training will take place online with 3 hours of tuition a week.
Training Outcome:There may be an opportunity to secure a permanent role after the successful completion of the apprenticeship.
Opportunity to progress to a level 4 accounting qualification, with financial support for the qualification and relevant materials.Employer Description:Everything ICT operates a public sector framework agreement for the procurement of information and communication technology (ICT).
A framework agreement is an arrangement that a ‘contracting authority’ (e.g., a public sector buying organisation) makes with suppliers of goods, works or services. It sets the terms under which you can make purchases from suppliers.
Everything ICT was originally set up to support schools, Multi-Academy Trusts and Local Authorities supporting schools.Working Hours :Monday to Friday, 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Prioritisation skills....Read more...
An exciting opportunity has arisen for a Credit Risk Manager to join a prestigious foreign bank based in the heart of Central London. This is an office-based role offering salary £75,000 and benefits.
As a Credit Risk Manager, you will be reporting directly to the Head of Risk Management and Regulatory Compliance, this role will provide essential support to customer-facing 'first line' business roles and collaborate with the Bank's risk committees, including the Management Credit Committee (MCC) and the Board Credit Committee (BCC).
Key Responsibilities:
? Analyse mortgage and loan applications, assessing creditworthiness, financial background, and ability to repay.
? Appraise loan/mortgage product types, terms, conditions, pricing, and required covenants.
? Support customer relationship managers to ensure excellent service, prompt decisions, and clear communication of terms.
? Monitor, control, and report on loan portfolio performance, identifying trends and improving the credit risk profile.
? Prepare and present regular credit risk reports and management information.
? Maintain and update the bank's credit risk policies in line with market conditions and the bank's objectives.
? Monitor loan arrears, gather relevant information, and provide regular reports.
? Manage mortgage broker selection and oversight policies.
? Review underwriting and decision-making processes to ensure compliance with loan conditions.
? Review and assure credit risk model outputs, such as expected credit loss (ECL) and IFRS9 calculations.
? Conduct stress testing on the loan portfolio and support the bank's ICAAP process.
? Assist the Head of Risk Management and Regulatory Compliance and executives in regulatory matters and meetings.
Key Experience:
? Previously worked as a Credit Risk Manager, Credit Risk Analyst, Credit Risk Officer or in a similar role.
? Background in credit risk management within a UK-regulated financial services setting
? Solid knowled....Read more...
Customer Service – provide first level user support. Provide excellent service levels through effective troubleshooting skills, problem ownership and consistent and dependable customer support. Maintain close relationship with functional departments at the Sunrise facility
Operating standards – Communication and Reporting, Service Level agreement management, compliance and enforcement of IT policies, processes and procedures
Hardware / software upgrades and installation
Training:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
Training Outcome:Further career in IT or another area within the business.Employer Description:Sunrise Medical is one of the most globally well-known and recognisable industry leaders in the design, manufacture and distribution of mobility products.Working Hours :Monday to Friday 9am to 5pm.
35 hours a week.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Key responsibilities
HR Operations
Process all invoices for the HR team
Manage the HRI system – absences, report production, updating profiles with relevant employee life cycle changes etc.
All HR electronic filing and general administration
Support for employee benefits and wellbeing
Support the end-to-end process for both leavers and joiners
Recruitment
Schedule interviews and coordinate interview feedback, liaising with both internal clients and external recruitment agencies
Monitor the recruitment inbox
Learning & Development
Support with organising in-person and online training sessions for the firm, including: booking rooms, organising lunch, adding training to online LMS, preparing attendance lists, updating training records and collating feedback
Add new starters and remove leavers from LMS & Development Review systems
Support with the annual compliance training rollout and development review process
Post L&D initiatives on Bristows intranet as required
Diversity & Inclusion
Support with updates to D&I policies and procedures
Support with scheduling, minute taking and updating D&I information for Inclusion Group and Employee Network meetings
Post D&I communications on Bristows intranet as required
Graduate Talent
Support with the scheduling of sessions for the internal Open Days & Workshops
Ensure all HR systems and the intranet are updated after each seat rotation
Support with new Trainee onboarding and induction administration
Skills & experience
Friendly and willing to help others
Able to use their own initiative
Great customer service
Methodical and thorough
Training:As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIPD. Apprentices will be required to attend a series of workshops to study 4 mandatory modules.
Business, Culture and Change in Context
Principles of Analytics
Core Behaviours for People Professionals
Essentials of People Practice
HR Support Level 3 Apprenticeship Standard:
You will also receive full training and support from the apprenticeship team to increase your skillsYour training will include gaining a Level 3 HR Support qualificationTraining Outcome:Potential full-time position for the right candidate after apprenticeship completion.Employer Description:Bristows is a market leading law firm with a global client base across the life sciences and technology sectors. The firm has maintained its high standing in the market with the strength of our legal expertise and our unique firm culture driven by our core values.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assist in gathering and organising sustainability-related information from various areas of the business, including environmental initiatives, supply chain activities, and operational improvements
Support the preparation of sustainability content, customer-specific research, and company-wide sustainability communications
Contribute to the creation of content such as internal presentations, reports, and digital materials to support APS employees in understanding sustainability goals and initiatives
Develop clear, engaging sustainability content for external clients, helping to communicate APS’s commitment to environmental and social responsibility
Collaborate with different departments to ensure sustainability information is presented accurately and effectively
Support the continuous improvement of sustainability processes, ensuring clarity, consistency, and accessibility in reporting and communications
Assist in identifying and analysing sustainability trends, initiatives, and best practices relevant to APS and its stakeholders
Help track the progress of sustainability initiatives, ensuring engagement and traction across the business
Support the communication of sustainability successes internally and externally, including collecting and compiling relevant case studies and impact stories
Provide general administrative support to the sustainability department, helping to coordinate projects and maintain accurate records
Training:A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship, (24 - 36 months including endpoint assessment) topics covered include:
The 6 core pathways of CRS
Core knowledge and background
Environmental
Human Rights and Social Value
Leadership
Quality Assurance
Events Management
Includes membership to the ICRS.
You may need to complete level 2 Maths and English Functional skills (if you cannot evidence prior grades).Training Outcome:Full time role.
As a growth area within APS, progression opportunities will arise into general or specific sustainability roles within APS e.g. carbon reporting, social value, compliance.Employer Description:Joining a small team in a large orgnisation means the candidate will need to be proactive, great at connecting with others and comfortable working with others in different departments. We see these as positives and opportunities for personal development, and we're looking for candidates who feel the same.Working Hours :40hours, 08.30 - 17.00, Monday - Friday.
3 days in office (Tuesday - Thursday), 2 days remote.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Initiative,Patience....Read more...
This role will include:
Single operation press setting
Progression press setting
1st off all parts sampling
Fault finding
Fork-lift truck operations
General engineering duties
Contributing to all Health and Safety policies and procedures
Training:This is a Level 2 Engineering Operative Apprenticeship, Mechanical pathway, delivered over a period of 15 months.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 1 day per week for the first year, and the company for the rest of the time accompanied by assessor visits.Training Outcome:Upon successful completion of this apprenticeship, there will be a full-time position available as well as a potential team leading role with additional training.Employer Description:Originally established in 1955 Metal Assemblies now operates out of 75,000 square foot of manufacturing space and employs over 130 people to produce stampings and assemblies for our customers who predominantly serve the automotive industry. About 25% of our production is exported to Europe as well further afield to places like Mexico, Brazil, Turkey and Japan.
Metal Assemblies works closely with its customer base and offers extensive support at all stages of a project. Our technical competency means that we are able to offer design review and feasibility advice to our customers across a range of processes often reducing the complexity of a product or process leading to lower production costs.
Continued investment at Metal Assemblies means that by utilising the most modern equipment we remain competitive in a very demanding environment. This can be seen not just in the presses and machine tools that we use to produce the parts we supply, but also in the latest scanning techniques that we employ in our quality department and the bespoke manufacturing computer system used to support our manufacturing processes from concept to despatch.
Metal Assemblies enjoys the support of a wide range of suppliers, many of whom have worked with us for several years. This enables us to offer support processes like painting, plating, heat treatment, toolmaking and prototype manufacture in tandem with our own comprehensive capabilities.
In an ever changing world where the environment and ethical standards play more and more of a role when selecting a supplier Metal Assemblies continues to adapt its practices and processes to fully conform to modern expectations.
Metal Assemblies continues to grow by offering a reliable, flexible and friendly service to all of our customer.Working Hours :7.30am to 4.30pm, Monday to Thursday. 7.30am to 12.30pm on Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Interest in engineering,Problem Solving....Read more...
A global engineering and animation company is seeking a Senior Product Manager to communicate value propositions for their cutting-edge technology products. The Senior Product Manager will be responsible for liaising between engineering teams and commercial teams.
Key job responsibilities
Provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM
Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software
Test new software and hardware to quality assure the company products for release
Assist the Sales team by developing effective demonstrations to prospective clientele
Customer Software Support skills
Able to undertake domestic and international travel
Excellent presentation skills
Self motivated and resourceful in finding solutions by working with others
Good computer skills using a variety of Windows desktop applications....Read more...