What You’ll Be Doing:
Responding to customer questions via email, live chat, and phone
Helping users understand how to use Popcorn CRM features. (Full training will be provided)
Logging and tracking support requests
Learning how to troubleshoot common issues
Help ensure that our customers love popcorn and get full value from their subscriptions
Creating and updating help articles and guides
Following up with qualified sales leads (no cold calling)
Scheduling demos and assisting with onboarding new customers
Supporting the sales team with admin tasks and CRM updates
Other general support
Training:Customer Service Specialist Level 3.
Teaching and learning the skills, knowledge and behaviours within Customer Services.Training Outcome:
Full training and support from a friendly team
A chance to grow into a permanent role after the apprenticeship
A relaxed, supportive work environment
Real responsibility and the chance to make a difference
Employer Description:Popcorn CRM is a simple, powerful CRM platform designed for small businesses that want to grow without the hassle of complex software. We’re a small, friendly team based in the UK, and we’re passionate about helping our customers build better relationships with their clients.Working Hours :Monday to Friday 9am to 5pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
An exciting opportunity has arisen for a knowledgeable, enthusiastic, and highly motivated Sales Engineer to take the next step in their career and join a Technical Account Management team. They will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits, Technical Service Delivery, and Account Management throughout the division.Alongside a competitive salary, the Sales Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more!The successful Sales Engineer will play a fundamental role in supporting the growth of the laundry and hygiene solutions division, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years.Key Responsibilities of Sales Engineer:• Provide technical support to achieve business targets, customer satisfaction and objectives.• Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.• Effectively manage and develop new and existing client relationships.• Achieve sales targets for designated accounts.• Promote additional services while displaying knowledge of equipment and servicing requirements.• Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.• Support the acquisition of new accounts and prepare and deliver customer and colleague training. • Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate.• Submit punctually reports for all visits using approved document templates, including all applicable informationRequirements & Qualifications for Sales Engineer:• Ability to travel throughout the Republic of Ireland, with overnight stays as required.• Experience in the laundry or hygiene industry and/or knowledge of equipment and servicing requirements.• A background in Mechanical engineering is desirable with working Electrical knowledge.• A proven ability to manage, develop, and achieve progressive sales targets for your accounts.For further information on the role, or to be considered for the position, please apply directly.....Read more...
To demonstrate a high level of technical quality and service delivery
To provide exceptional customer service at all timesTo participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
To deliver excellent customer service via phone, email, and face-to-face interactions
To assist customers with queries, complaints, and product/service information
To use CRM systems and other business tools for effective communication
To support the wider team with administrative tasks
To communicate, problem-solve, and work alongside your team
To promote and support the TCF principles
To ensure adherence to contractual/Client SLA’s and KPI’s
To be accountable for the satisfactory resolution of any issues
Training:Training will be delivered in line with the required 20% off-the-job hours. You’ll receive a mix of on-the-job and remote off-the-job training, with ongoing support from your line manager, wider team, and apprenticeship provider, all based at your workplace.Training Outcome:We’re a growing and dynamic business, which means new opportunities arise regularly. We advertise all vacancies internally first to encourage and support the development of our current employees. After completing your apprenticeship, there will be opportunities to progress into a Customer Service Advisor role and beyond, depending on your interests and strengths.Employer Description:QuestGates is the UK’s largest owner-managed loss adjusting and claims solutions group, known for its commitment to excellence, innovation, and customer service. With a strong focus on employee development, a collaborative culture, and a dynamic work environment, QuestGates offers real opportunities for growth and progression. As a forward-thinking business that embraces technology and values its people, it’s a great place to build a rewarding career.Working Hours :Monday to Friday, 9:00am - 5:00pm, with an hour unpaid lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
The Company:
Global Healthcare Business
Products found in every hospital around the world
Constant innovation
Passionate about patient care
Cash rich company with cutting edge technology and training
Benefits of the Field Service Engineer
£Competitive basic salary
£7200K Car Allowance/ Company Car
12% Bonus
Flexible Benefits – Amazing package
The Role of the Field Service Engineer
Provide preventative, corrective, modification and installation support to customers on diagnostic products used in hospital labs and other departments within a hospital.
Diagnosing and repairing electro-mechanical, fluidic, and electronic systems.
Covering a region of Derbyshire, Lincolnshire, Nottinghamshire.
Working with customers to ensure speedy and safe maintenance and repair.
Implementation and Support:?Installing, configuring, and maintaining the diagnostic equipment across NHS/University labs and private service providers.
Proactive Maintenance:?Engaging in planned preventative maintenance, coupled with real-time troubleshooting and repairs to ensure operational excellence.
Customer Training and Collaboration:?Enhancing customer confidence through training sessions and consultative services.
Reactive and Analytical Support:?Contributing through fault diagnosis, technical reviews, and administrative duties to build efficiency and reliability in customer operations.
Relationship Building:?Acting as an ambassador with professionalism and ensuring trust-based, long-term partnerships with customers.
The Ideal Person for the Field Service Engineer
Qualification equivalent to HNC/HND or higher in Electrical/Mechanical Engineering (preferred).
A strong track record in servicing high-value capital equipment.
Robust analytical and problem-solving skills, with comfort working with technical, scientific, and numeric data.
Customer-first mindset: A confident, professional demeanour, paired with the ability to foster productive relationships and navigate complex environments effectively.
Demonstrated ability to excel within multi-disciplinary teams, delivering tailored solutions that meet customer needs.
If you think the role of Field Service Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
The Company:
Automation Sales Support Engineer
Market leading manufacturer of automation equipment used in every manufacturing process.
Now looking to strengthen the internal technical support team with the recruitment of a high calibre Sales Support Engineer with an electrical bias.
Innovative company who invest heavily in R&D and offer true career progression.
At the forefront of automation solutions.
The Role of the Automation Sales Support Engineer:
Providing application support on electrical applications.
Typically involved with serial communications – Bus Systems, Profinet, I/O Devices, sensors, etc.
Provide industry leading support to internal and external stakeholders.
Working on a project basis you will be able to prioritise and manage multiple projects.
Provide excellent customer service by Email, Teams and occasionally on site with the customers.
Benefits of the Automation Sales Support Engineer:
Up to £35k-£45k
Plus Bonus
Mobile
Laptop
Pension
Healthcare
The Ideal Person for the Automation Sales Support Engineer:
Strong engineering experience – 5years+
Excellent technical background with an HNC in electrical engineering.
Experience with motors, actuators, fluid power, PLC’s, I/O Devices a big plus.
Could have worked at a machine builder or systems integrator.
Must have a hands-on approach.
Able to work in a large supportive team.
Strong IT skills.
Willing to be customer facing on occasions.
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Commercial Vehicle Sales Executive Feltham
Realistic OTE: £65,000 per annum
Hours: MondayFriday, 8:00am5:00pm + 1 in 4 Saturday mornings
About the Opportunity
Are you a passionate and driven Commercial Vehicle Sales Executive or Automotive Sales Professional looking to take the next step in your career?
We are seeking an experienced Van and Fleet Sales Executive to join a successful main dealership team representing one of the worlds leading commercial vehicle brands. Based in Feltham, you will play a key role in selling light commercial vehicles (LCVs) to business and fleet customers.
Commercial Vehicle Sales Executive Key Responsibilities
- Proactively prospect and engage with local businesses to identify commercial and fleet vehicle opportunities.
- Manage the end-to-end sales process from initial enquiry through to vehicle handover.
- Provide tailored business solutions and finance options to meet customer requirements.
- Achieve personal and team sales and customer satisfaction targets.
- Maintain comprehensive knowledge of the manufacturers product range, including vans, pickups, and electric commercial vehicles.
- Handle fleet tenders and business account enquiries, ensuring effective follow-up and account management.
- Support marketing, lead generation, and brand awareness activities in the local market.
- Ensure all sales transactions comply with FCA regulations, company policies, and industry standards.
- Deliver outstanding after-sales support and build long-term customer relationships.
About You
- Previous experience as a Commercial Vehicle Sales Executive, Fleet Sales Executive, or Automotive Business Development Executive (essential).
- Proven success in achieving and exceeding vehicle sales targets.
- Excellent negotiation, influencing, and communication skills.
- Strong customer focus and relationship-building ability.
- Highly organised with the ability to manage multiple accounts simultaneously.
- Full UK Driving Licence required.
What We Offer
- Realistic OTE: £65,000 per annum
- Company Car
- Comprehensive manufacturer training and development
- 22 days holiday plus public holidays (rising with service)
- Holiday+ scheme and loyalty holidays at 3, 5, 7, and 10 years
- Health and wellbeing support
- Free annual MOT (Class IV)
- Referral bonus for successful candidate introductions
- Corporate uniform provided
- Cycle to work scheme
- Fuel card, laptop, and mobile phone provided
- Discounts on servicing and parts for personal vehicles
Apply Now
If you are an ambitious Commercial Vehicle Sales Executive ready to join a growing manufacturer-backed dealership with excellent support, training, and earning potential, we would love to hear from you. Contact John Barnes at Holt Recruitment on 07955 081 481 or apply directly via this advert with your CV.....Read more...
We are looking for Account Service Manager based in London to ensure customer satisfaction and successful delivery of geospatial intelligence products and services. The role involves managing customer relationships, addressing concerns, and coordinating with internal teams to meet contractual commitments and foster account growth.
Responsibilities
Serve as the main point of contact for technical and operational support, escalating issues as needed.
Build strong customer relationships, proactively resolving issues and ensuring satisfaction.
Collaborate across teams to solve customer problems and represent their voice.
Analyse customer data to recommend solutions and ensure key performance indicators are met.
Inform customers about new products and features.
Identify opportunities for upsell and new revenue, and communicate these to sales teams.
Requirements
Bachelors degree or equivalent, with 3+ years in customer facing roles.
Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
Ability to adapt to shifting priorities.
Expected travel
....Read more...
We are looking for Account Service Manager based in London to ensure customer satisfaction and successful delivery of geospatial intelligence products and services. The role involves managing customer relationships, addressing concerns, and coordinating with internal teams to meet contractual commitments and foster account growth.
Responsibilities
Serve as the main point of contact for technical and operational support, escalating issues as needed.
Build strong customer relationships, proactively resolving issues and ensuring satisfaction.
Collaborate across teams to solve customer problems and represent their voice.
Analyse customer data to recommend solutions and ensure key performance indicators are met.
Inform customers about new products and features.
Identify opportunities for upsell and new revenue, and communicate these to sales teams.
Requirements
Bachelors degree or equivalent, with 3+ years in customer facing roles.
Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
Ability to adapt to shifting priorities.
Expected travel
....Read more...
Support the Administrative Manager in ensuring a welcoming, organised and efficient office.
Handle communication tasks such as answering phone calls, responding to emails, and directing enquiries to the appropriate team or contact.
Maintain accurate and up to date filing systems.
Support colleagues with document preparation, data entry and reporting.
Help manage office and facilities requirements, ensuring smooth day to day operations.
Arrange and coordinate meetings, ensuring minutes are recorded and distributed when required.
Support the Customer Care team, learning to resolve customer issues and enquiries via telephone and email.
Balance work responsibilities with apprenticeship training.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration.Training Outcome:Opportunities to grow your career with us once you successfully complete the apprenticeship.Employer Description:RM Contractors is a Groundworks and Civil Engineering business with Headquarters in Worcestershire and regional offices in Oxfordshire and Leicestershire. Established in 1994 as a family business, over the past 30 years we have grown to be one of the leading Groundworks companies within the Midlands and the Home Counties.Working Hours :07:30am – 16:30pm Monday – FridaySkills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Time Management,Willingness to learn,Develop new skills,Take responsibility,Friendly and helpful,Independent....Read more...
Key responsibilities:
Taking ownership of customer orders and processing them to meet their deadline
Pricing and acknowledging to customer
Keeping customer informed of status of their order
Producing paperwork for shipping
Quoting customers new products
Supporting UK reps
Consignment of customer requirements, reporting and invoicing
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.Training Outcome:Learners will have the opportunity to progress into a full-time, permanent role with the company.Employer Description:MacDermid, Alpha, and Enthone Business Group is the global leader in specialty chemicals and technical services. From advanced surface finishing technology to industry-leading service and support, we develop solutions that drive performance. A team of over 4,000 professionals in over 50 countries manufactures chemicals and materials using the most technologically advanced processes to enhance the products people rely on every day. Our innovation is used in the world’s key industries including electronics, graphic arts, metal & plastic plating and offshore oil production.Working Hours :Hours: 37
Monday to Thursday 08.00 - 16.30
Friday 08.00 - 13.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Self Motivated,Methodical,Good level of English,Good Telephone Manner,Accurate written responses,Excellent Time Management,Desire to learn new skills....Read more...
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Key Responsibilities Provide administrative support including appointment scheduling, client record management, and handling enquiries Deliver excellent customer service both in person and over the phone Assist with reception duties, ensuring a warm and professional welcome for all clients Support social media activity including content creation, scheduling, and engagement across platforms (Instagram, Facebook, TikTok) Help monitor online interactions and respond to messages and comments professionally Maintain stock records and assist with ordering supplies Contribute to marketing campaigns and promotional initiatives Attend local networking events to promote the clinic and build community relationships Work collaboratively with the team to uphold high standards of service and presentation Participate in weekend shifts as part of the regular rota.Training:You will be enrolled in a Business Administration Apprenticeship programme, gaining valuable skills and experience while working towards your qualification. Full support and mentoring will be provided throughout your apprenticeship.Training Outcome:Strong communication and interpersonal skills with a passion for customer service Interest in business administration and the aesthetics industry Basic understanding of social media platforms and content creation Organised, reliable, and eager to learn GCSEs (or equivalent) in English and Maths preferred Confidence to represent the clinic at networking events Flexibility to work weekends.Employer Description:Laser ClinicWorking Hours :37 Hours - Monday - SundaySkills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Attending multiple and various sites per day reacting to IT support calls
Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade
Embracing the company ethos ‘My Customer, My Responsibility’ at all times
Signing in to site, completing works, signing out of site, respecting the customer
Reviewing Health & Safety
Working with management seamlessly to the customer
Ensuring effective and great communication skills at all times
Managing 3rd party stock (on van) allocate to you
IT Maintenance works
Open mind to/when learning new skills
Completing site sign off reports
Problem solving
Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated
Potential weekend works (at least 1 week in 4) - but this would attract OT
Ability to travel and work alone
Desire to progress
Desire to service customers
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Cisco networking,Hand tools knowledge....Read more...
You will develop practical skills in social media marketing, content creation, and campaign management while contributing to the organisation’s strategic marketing goals.
Key Responsibilities
As a Marketing Apprentice, you will work under the guidance of experienced marketing professionals to:
Contribute to Strategic Marketing: Support the development, delivery, and evaluation of strategic marketing activities, including social media campaigns aligned with the marketing plan.
Conduct Research: Utilise primary and secondary research methods to gather insights and inform marketing decisions, with a focus on social media trends and audience preferences.
Content Creation and Management: Source, create, and edit engaging social media content (e.g., posts, graphics, and videos) in collaboration with colleagues, ensuring brand consistency.
Manage Marketing Materials: Support the cataloguing and organisation of offline and digital marketing assets, ensuring easy access and practical use.
Social Media Publishing and Engagement: Publish, monitor, and respond to editorial, creative, or video content across social media platforms, fostering audience engagement.
Administrative Support: Assist with the administration of marketing activities, including scheduling posts, organising campaign assets, and updating project trackers. Supporting the sales team with CRM tasks and customer liaison including email, phone and social media
CRM Management: Use the organisation’s customer relationship management (CRM) system to maintain accurate customer data and support targeted marketing efforts.
Stay Ahead of Trends: Identify and leverage emerging social media trends, tools, and technologies to enhance campaign effectiveness.
Budget Monitoring: Contribute to tracking marketing expenditures to ensure campaigns stay within specified budgets.
Campaign Analysis: Monitor, optimise, analyse, and evaluate social media marketing campaigns to measure performance and recommend improvements.
Training:Training will be delivered in the workplace; no college attendance required. Training Outcome:Completion of the apprenticeship will allow learners to wholly or partially satisfy the requirements for an Affiliate (Professional) member of the CIM (Chartered Institute of Marketing) and/or Digital Marketing Institute or Data and Marketing Association.Employer Description:Site Equip comprises of Site Event and Site Build. Supplying sanitation and welfare to the events, construction and building industries across the South since 1988.Working Hours :Monday to Friday, 8.30am to 5.00pm, 37.5 hours a week (1-hour unpaid lunch).Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Technical Sales Consultant
Location: Bournemouth
Salary: up to £35,000 + bonus
Hours: 9am 5pm, Monday Friday
Free onsite parking
Were seeking a Sales Consultant with a technical background, ideally in manufacturing or industrial markets. Youll have proven sales experience, be naturally inquisitive, and skilled at turning complex technical details into clear commercial value while building strong customer relationships.
Duties
- Cold call prospective clients to generate new business opportunities
- Quote and follow up on email enquiries in a timely manner
- Process sales orders accurately and efficiently
- Engage in outbound prospecting, lead qualification, customer presentations, closing deals, and ongoing client management
- Support customer service needs (both managed and unmanaged accounts)
- Answer incoming calls and direct them appropriately
- Develop sales opportunities through direct marketing and sales techniques
- Gather information and qualify leads via outbound calls
- Perform detailed market research and competitor analysis to support sales activity
- Conduct sales presentations to prospective and existing clients
- Manage and track a sales pipeline using the CRM system
- Actively manage and grow existing client relationships
- Identify, target, qualify, and close opportunities in service provider accounts across industrial distribution and manufacturing
Skills
- Previous experience in Sales
- Must be confident, and driven to succeed
- Excellent communication and relationship building skills
For more information or to apply, please contact Shannon on 07441919648 / shannon@holtrecruitmentgroup.com....Read more...
Electrical and Electronic Technician required to join a Product Service and Calibration Team.
As part of a Repairs and Customer Service team you duties will include
Providing technical support to an international network of Approved Repair Centres.
Providing technical support to internal Customer Service Team.
Read and understand repair manuals, schematics, and circuit diagrams.
Produce fault reports and inputting data into the Repairs data base.
Represent the Repairs team in warranty and Product Development.
Be prepared to undertake the occasional UK and overseas travel.
Requirements
Qualified to a minimum of NHC in Electrical or Electronic area.
Excellent communication skills, verbally and electronically.
Ability to read and understand manuals, schematics and circuit diagrams.
Working experience within an electrical / electronic test environment.
Experience of producing fault reports and inputting correct data into the system.
Enthusiastic and a team player.
Full driving licence.....Read more...
Electrical and Electronic Technician required to join a Product Service and Calibration Team.
As part of a Repairs and Customer Service team you duties will include
Providing technical support to an international network of Approved Repair Centres.
Providing technical support to internal Customer Service Team.
Read and understand repair manuals, schematics, and circuit diagrams.
Produce fault reports and inputting data into the Repairs data base.
Represent the Repairs team in warranty and Product Development.
Be prepared to undertake the occasional UK and overseas travel.
Requirements
Qualified to a minimum of NHC in Electrical or Electronic area.
Excellent communication skills, verbally and electronically.
Ability to read and understand manuals, schematics and circuit diagrams.
Working experience within an electrical / electronic test environment.
Experience of producing fault reports and inputting correct data into the system.
Enthusiastic and a team player.
Full driving licence.....Read more...
Working in a team of up to nine assessors in an open plan office
Record data as required into a bespoke computer application (training provided)
Assess warranty claims on OEM systems and liaise with and where required the Retailers via telephone and e-mail
Ensure all data is aligned with all the correct processes, technical bulletins and campaigns
Proactively find all relevant data and identify clearly the reasons for accepting, amending or rejecting claims
Administer the necessary documentation to support the warranty claims
Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications / Systems entry methodology
Complete all work to a minimum quality requirement assessed by MSXI and customer management
Training Outcome:The candidate will support in warranty administration with the offer of a full time role on completion, dependant on performanceEmployer Description:For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology.
Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success.
As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficiency Diagnostic and Repair Enhancement Parts, Accessories and Service Performance Technical Information Sales Performance and Distribution Actionable Insights LearningWorking Hours :Monday to Friday 8am to 5pm (40 hours per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Helpdesk Support:
Handle incoming tickets via phone and email, providing effective solutions to customer issues.
Escalate unresolved issues to Tier 2 support when necessary.
Monitoring & Maintenance:
Monitor cloud and onsite backups, ensuring successful completion and resolving errors.
Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures.
Check SentinelOne EDR for threats and escalate any alerts.
System Administration:
Basic troubleshooting of Windows OS and Microsoft 365 products.
Assist with Active Directory tasks such as user account setup and password resets.
Customer Interaction:
Deliver professional and courteous support at all times.
Communicate clearly and effectively, both verbally and in writing.
Skills & Qualifications:
Proficiency in Windows and Microsoft 365.
Knowledge of Microsoft Server and Active Directory.
Logical problem-solving approach and ability to work independently or as part of a team.
Strong communication skills.
Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard.You will also receive full training and support from the Just IT apprenticeship team to increase your skills.Your training will include gaining a Level 3 ICT qualification.Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Possibility to secure a full-time position after successful completion of the apprenticeship.Employer Description:We're not your average IT Support – we're a tight-knit, family-run business that's all about turning tech jargon into plain English. We team up with your company to make sure you're squeezing every last drop of potential out of your technology, ensuring it's a perfect fit for your unique needs. Let's tame the tech together!Working Hours :Monday – Friday, between 8:30AM – 5:00PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Manage the relationship with different suppliers linked to the operations of live energy services
Track and analyse the performance (commercial & financial) of sales and propose actions to increase and improve
Support the transversal visibility of retail services and make sure content is up to date across all physical and digital platforms of the group
Support the deployment of the Social media strategy
Responsible for customer relationship management of Mobilize to enhance customer loyalty and engagement
Assist in the deployment of new Energy services
Training:This is a hybrid role, based at our offices in Maple Cross, Hertfordshire. Training will be online, as weekly tutor-led sessions.Training Outcome:There are opportunities to progress in a variety of roles within the Renault Group subject to satisfactory completion of the apprenticeship.Employer Description:Mobilize is a brand of Renault Group in charge of delivering energy services to support the energy transition in automotive. We aim to offer customers a complete sustainable ecosystem of products and services to ease the transition to electric vehicles.
Mobilize Power Solutions is our specialist provider of EV charging infrastructure and charge points which are compatible with all vehicle brands and models; installed at home, at the workplace and on the road. Our services include ‘Smart Charge’, an app that enables efficient charging, and ‘Charge Pass’ that gives you access to the biggest public infrastructure of EV charging in Europe.Working Hours :Monday to Friday, 9am to 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Answer phone calls and handle customer enquiries
Register new applicants and book property viewings
Assist with booking valuations and gathering feedback
Update property files, spreadsheets, and databases
Support sales progression between buyers, vendors, and solicitors
Maintain and organise property brochures and marketing materials
Assist with social media updates and promotions
Ensure keys and viewing schedules are correctly managed
Cross-sell company services where appropriate
Provide general administrative support to the Sales and Lettings team
Training:The apprentice will complete a Level 3 Business Administrator Apprenticeship with Total Training Provision.
Training will take place primarily in the workplace, allowing the apprentice to apply new skills directly to their daily tasks. They will also receive remote support and training sessions from their dedicated Total Training tutor.
Training sessions will typically take place every 4-6 weeks, including one-to-one reviews, online learning modules, and progress assessments. Additional study time will be allocated within working hours to complete coursework and assignments.Training Outcome:Become a valuable member of the sales team and explore further qualifications.Employer Description:Hunters is a well-established and rapidly growing estate and lettings agency, known for delivering exceptional customer service and expert property advice. With a strong local presence and dedicated team, Hunters prides itself on professionalism, integrity, and results.Working Hours :Monday to Friday, 8:00am - 4:30pm (1-hour lunch)
Every other Saturday, 9:00am - 2:00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (Weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Do you have an interest in IT and are eager to learn?
Ever wanted to learn how to provide technical support to others? Well, you are in the right place!
We’re looking for our next IT Service Desk Analyst Apprentice.
You’ll love to solve problems, getting to the root cause of issues whilst providing friendly and excellent customer service.
This opportunity provides hands-on experience and structured training to help you successfully complete your apprenticeship and launch your career in IT.
You’ll grow in confidence and customer service skills and learn how to prioritise your workload.
We’ll grow your systems experience with on-the-job learning and training on Microsoft Office/M365 and helpdesk systems. You’ll also get the opportunity to be involved in real-world IT projects.
Ready to start your journey in IT? We can’t wait to hear from you!
Key responsibilities
Provide IT support via phone, face-to-face, and electronic communications
Investigate and log incoming issues with accurate detail
Escalate unresolved incidents to appropriate support teams
Assist with software and hardware troubleshooting
Maintain records through our service desk system
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The succesful apprentice will be expected to attend an online lesson once a month
In addiiton, they will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the succesful apprentice, on completion of their apprenticeship
Employer Description:Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.Working Hours :Monday - Friday, 8:30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Parts Supervisor
Job Title Parts Supervisor
Location Hayes
Salary up to £38000 per annum + Overtime
Hours Monday to Friday 8am to 5.30pm + 1 in 3 Saturday Mornings 8am to Midday
My client, a large commercial vehicle dealership is seeking an experienced Parts Supervisor to join their team in Hayes.
Parts Supervisor role and responsibilities
- Inventory Management: Oversee and maintain the inventory of parts and accessories, ensuring proper stock levels are maintained to meet customer demands.
- Customer Service: Provide exceptional customer service by assisting customers in identifying and locating the required parts, processing orders, and offering expert advice when necessary.
- Team Management: Lead and motivate a team of parts professionals, fostering a positive and collaborative work environment.
- Suppliers and Vendor Relations: Establish and maintain strong relationships with suppliers and vendors to ensure timely and cost-effective procurement of parts and accessories.
- Sales Support: Collaborate with the sales team to provide seamless support for vehicle accessories and parts to enhance customer satisfaction.
- Administrative Duties: Manage paperwork, invoicing, and documentation related to the parts department, ensuring accuracy and compliance.
Parts Supervisor requirements
- Previous experience as a parts Supervisor or a similar role in the automotive industry is essential.
- In-depth knowledge of commercial vehicle parts and accessories.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with outstanding organizational and problem-solving skills.
- Experience using CDK would be beneficial but not essential.
Parts Supervisor benefits
- 25 Days Holiday + Bank Holidays
- Private Health Care
- Contributory Pension
If you are interested in this Parts Supervisor role please contact John at Holt Recruitment on 07955081481 for more info or apply via this advert.....Read more...
