To maintain all customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College once per month for sessions with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:The team primarily works on social housing planned repairs and emergency call-outs, managing bookings with tenants and keeping clients updated. We are based in Buntingford, working from a newly built office.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Support the operation on a daily basis
Support the planning, organisation, admin and strategic running of the operation
Get exposure to your customer, site, operation to gain a real understanding of logistics
Training:
You'll have a dedicated job role on site, so most of your training will be done on the job
Outside of that you'll be at Leeds Trinity University and the Supply Chain Academy in Upminster every couple of months
Training Outcome:
This is a fast track 4 year programme to senior management roles such as Transport Manager, Warehouse Manager, Operations Manager and beyond
Employer Description:XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.Working Hours :Monday to Friday. Shift pattern will depend on site but either a morning or afternoon shift.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Part time Receptionist/Sales Support Planet South Lakes Kendal Part time: 10am-4pm Sat & Sun (Option of 9am-5pm Mon & Fri)About us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the role:As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
Your working hours:This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!This part-time role is offer 10am-4pm shift on Saturday and Sundays, and additional hours of 9am-5pm can be offered on a Monday and Friday.Who we’re Looking For:We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.Excellent administrative and organisational abilities.A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board! INDLS ....Read more...
Receptionist/Sales Support Yorkshire Windows Doncaster Part time: 10am-4pm Sat & SunAbout us:Yorkshire Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the role:As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
Your working hours:This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!This part-time role is offer 10am-4pm shift on Saturday and Sundays, occasional hours through the week can be offered as cover.Who we’re Looking For:We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.Excellent administrative and organisational abilities.A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board! INDLS ....Read more...
This is a technical Pre-Sale and post-sale support to silicone IP and System on chip / SoC simulation, verification and testing tools.
The successful candidate will work in chipset functional verification collaborations to resolve customer issues, support R&D technology.
You will work closely with the Sales team supporting technical sales campaigns and deliver training courses and workshops covering the Functional Verification Platforms.
Skills and experience
Experience of Hardware Design and Verification languages including Verilog, VHDL, System Verilog, System-C, TLM.
BEng in Electronic / Micro-Electronic Engineering or Computer Science ??? or equivalent
Experience of Verification environments such as UVM, System Verilog, System C, Specman/e, Metric/Coverage driven verification and Formal property checking.....Read more...
This is a technical Pre-Sale and post-sale support to silicone IP and System on chip / SoC simulation, verification and testing tools.
The successful candidate will work in chipset functional verification collaborations to resolve customer issues, support R&D technology.
You will work closely with the Sales team supporting technical sales campaigns and deliver training courses and workshops covering the Functional Verification Platforms.
Skills and experience
Experience of Hardware Design and Verification languages including Verilog, VHDL, System Verilog, System-C, TLM.
BEng in Electronic / Micro-Electronic Engineering or Computer Science ??? or equivalent
Experience of Verification environments such as UVM, System Verilog, System C, Specman/e, Metric/Coverage driven verification and Formal property checking.....Read more...
The broad purpose of the role is to deliver exceptional service to everyone accessing YMCA Humber. Throughout the apprenticeship programme, our receptionist will be trained in a variety of core duties, including front-facing service delivery, customer advice and guidance. They will support visitors, residents and staff with any enquiries they may have. In addition, our reception team will become an integral part of the organisation and be the initial point of contact for YMCA Humber.
You will have the ability to:
Understand the different needs and priorities of YMCA Humber’s customers, and how best to manage their expectations.
Use systems, equipment and technology effectively, meeting the overall business delivery needs.
Treat customers as individuals, providing a personalised customer service experience.
Produce accurate records, documentation and reports to the highest level.
Work fluidly and effectively in all customer areas, including reception, office administration and front-of-house services.
Communication and Teamworking:
Ability to plan and review workloads with support, ensuring the best use of time to complete allocated tasks efficiently.
Good communication skills with internal and external stakeholders using appropriate methods and professional language.
Demonstrate good communication skills, whether face-to-face, by telephone, in writing or via digital platforms.
Keep up to date with developments to enhance relevant skills and take responsibility for your own professional development.
In addition to the key tasks, you will work alongside the Customer Service and Front-of-House teams, who will support you through your learning journey. You will also be supported by a dedicated Workplace Trainer who will guide you through your Level 2 Customer Service Practitioners.Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off-the-job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress. Training Outcome:YMCA Humber are offering this apprenticeship with the view of the successful candidates continuing to a long-term career within the industry. We offer you training and development opportunities to allow you to reach your full potential.Employer Description:YMCA Humber is a well-established charity providing supported accommodation and vital services to young people and adults across North East Lincolnshire. As an organisation we offer a safe and supportive home to individuals aged 16 and above who have experienced homelessness.
Based at our flagship facility on Freeman Street in Grimsby, our team help build the essential skills needed for independent living, including wellbeing support, financial advice, and helping overcome personal challenges.
Beyond housing we deliver a wide range of youth and community services, including open-access youth clubs, outreach programmes and a local mobile youth bus; all of which focus upon local young people aged 8 to 19 across our community.
Since 2024, we have taken on the management of Clee Fields Sports Facility on Ladysmith Road in Grimsby, a state-of-the-art sports facility which offers a modern space for football, rugby and community activities.
At the heart of everything we do is our local community and nowhere is more integral to this than our Bradbury Café. This local hub is an amazing place to meet for a coffee and cake, or to have a substantial meal, with our amazing Meal of the Day being the most popular purchase to all those who visit us.
At YMCA Humber, we believe in the potential of every single person, be they a resident, youth member or visitor; and through compassion, inclusion, and opportunity, we work together across the organisation to transform lives, one individual at a time.
As a Real Living Wage employer and disability confident organisation we pride ourselves on the inclusive and supportive environment we provide all our employees. From the moment you join our team you will receive a warm welcome, have the opportunity to grow in confidence and be happy in the knowledge that YMCA Humber are here to enhance your role and skills throughout your time with us.Working Hours :Working flexibly between standard operating hours of 08.30 – 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Patience,Confident,Personable,Reliable,Willingness to learn,Ability to work flexibly,Drive and ambition....Read more...
Key Responsibilities:
Client Support:
Working closely with both clients and internal teams to implement strategies and deliver impactful results.
Deal with day-to-day queries and requests from clients via email and phone, including change requests, processes queries and opportunity scoping.
Support in resolving escalated customer complaints that are raised by the client, by liaising with the Contact Centre and Third Party Sales team.
Develop a thorough knowledge of the business and culture of clients and use this to develop relationships and identify opportunities.
Team Support:
Support Account Handlers and Account Managers with admin tasks as part of BAU and wider projects.
Meeting Attendance:
Attend weekly internal steering meetings to understand performance and the key initiatives on the account and be given tasks for the week.
Attend monthly meetings with the client to capture key decisions and actions.
Reporting/ Analysis:
Tracking and evaluating sales performance to identify trends, opportunities, and areas for improvement.
Share daily, weekly and monthly reporting with clients, along with commentary on performance and action plans for improvement with assistance from the Account Manager.
Conduct quarterly competitive analysis reports on proposition, pricing promotions and marketing material and share report with department.
Monitor and analyse performance to understand if achieving budget, and if not, which KPIs are the cause. Support the Account team with implementing action plans to address any underperforming areas.
Marketing Material Review:
Support with the marketing material review and sign off process for all customer-facing collateral, including briefing the Design team for creation, managing reviews and approval, and sharing internal/external feedback.
Visit client warehouses to conduct marketing collateral audits and ensure material is placed correctly on appliances.
Visit client retail stores to spot business opportunities by analysing presentation of offers and competitors, as well as ensuring that marketing material is displayed appropriately and compliance regulations regarding the sales process are followed.
Training:Domestic & General is a company with an ambitious future, we are expanding our horizons and entering new markets and we need your expertise to help make it happen.
Successful candidate will benefit from:
Training opportunities provided as well as clearly defined career progression.
Industry Insight: Gain a strong understanding of the insurance industry, including the end-to-end sales process and compliance regulations.
Diverse Responsibilities: A varied role offering the chance to develop highly transferable skills, including communication, stakeholder management, project-solving and analytical thinking.
Career Development: Clear development plan and structured opportunities for career progression within the business.
Cross-Functional Exposure: Gain visibility and insight into a range of roles across the organisation, supporting long-term career growth and future role transitions.
Mentorship & Support: Access to experienced mentors who will support your personal and professional development.
Ongoing Learning: Access regular learning and development sessions to continually expand your skills and knowledge.
Collaborative Culture: Join a great team environment where colleagues support each other and celebrate collective success.
Training Outcome:Post qualification, this role offers excellent progression opportunities within the team for the right person. This showcases our commitment to invest in our people's development by supporting internal mobility and career progression across multiple functions.Employer Description:We’re Domestic & General, and we look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines, to TVs and boilers. Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods.
Operating across the UK, Europe, the US and Australia, we work with some of the world’s top appliance and electrical product brands. We’ve been in business since 1912, and we’re always looking ahead… So whatever’s next, we’ve got it covered.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Sales Administrator
Location Bournemouth
Salary - £25,000 - £27,000 per annum DOE
Hours Monday Friday, 9am 5pm
Our client is looking for a Sales Administrator to join their small but dedicated team. This is an exciting opportunity for someone who is technically minded, self-sufficient, and eager to take ownership of their work. You will be responsible for supporting sales, customer service, and logistics operations, as well as contributing to projects. This is a hands-on role where initiative and problem-solving are key.
Duties
- Process customer orders and prepare accurate quotations
- Manage inbound calls and deliver professional customer support
- Handle post-sales enquiries, including returns and account queries
- Keep customers updated on shipping, delivery, and back-order status
- Track shipments, resolving or escalating courier issues as needed
- Maintain up-to-date and accurate customer records in internal systems
- Generate reports and collaborate with colleagues across departments
- Contribute to technical projects involving specifications, prototypes, compliance, and supply chain activities
Skills
- Technically minded, curious, and able to work with minimal supervision
- Confident with IT systems and quick to learn new software
- Strong communication skills with a professional telephone manner
- Excellent attention to detail with the ability to work accurately under pressure
- Highly organised with the ability to prioritise and manage multiple tasks
- A collaborative team player, comfortable working in a small, supportive team
- Experience in technical or industrial environments is highly desirable
Candidates with administration or customer service experience in technology, aviation, engineering, manufacturing, logistics, or warehousing/distribution will be well-suited to this role.
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
....Read more...
Duties will include, but will not be limited to:
Engaging with both clients, suppliers and the team to support their requests via phone, email or face-to-face visits
Providing administrative support to the team via email, phone or face-to-face communication
Report preparation through collaboration
Assisting the team with scopes of work
Assisting with purchase orders and supplier liaison
Maintaining records
Assisting with service records
Assisting with H&S documentation
Assisting with process and policy documentation
Accompanying senior staff on client visits to the site and being part of the whole process, client projects approach
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administration.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a one-day-a-month release programme, which means you will attend Lincoln College, term time only for one day each month. This will fall within your contracted working hours.
Training Outcome:For the right candidate, there may be opportunities to progress and even be promoted within your future career pathway with West Lindsey Landscaping Ltd.Employer Description:West Lindsey Landscapes Ltd is a project management company providing landscaping consultation, design, implementation, and maintenance within the commercial sector. We are a family-run organisation which prides itself of excellent customer service from a supported employer team.Working Hours :Monday to Friday: 8am to 4pm with 1-hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General Warehouse Administrator – Doncaster Region – Permanent – £28,000 per annumOur client, who has a new warehouse facility in Doncaster DN11, is seeking to recruit three skilled warehouse administrators to join their innovative and dynamic team. This pivotal role involves providing administrative support across various departments within a busy distribution environment, including managing invoicing, proof of deliveries (PODs), consignment oversight, and ensuring adherence to health and safety protocols.Key Responsibilities: - Assist the Operations Manager and Shift Managers with various administrative tasks as needed. - Update and maintain records, reports, and operational data. - Support project work and data retrieval requests. - Handle general office duties such as filing, data entry, and correspondence. - Manage the inventory of office supplies, including stationery and multimedia equipment, ensuring efficient office operations. - Contribute to achieving and communicating the company’s operational targets when applicable. - Collaborate with the Finance team to process and generate accurate invoices for customer orders. - Verify and manage PODs, ensuring all records remain current. - Maintain organized documentation for all consignments. - Facilitate effective communication between warehouse teams and office personnel. - Ensure proper maintenance of all health and safety-related administrative records. - Assist management in upholding compliance with company health and safety policies. - Help report and log any incidents or compliance issues. - Provide support in the warehouse as necessary. Required Skills and Experience: - Previous experience in a warehouse, logistics, or distribution environment in an administrative capacity is essential. - Excellent organizational skills. - Proficient in Microsoft Office (Excel, Word, Outlook) and warehouse management systems. - Exceptional attention to detail and accuracy. - Strong communication and customer service abilities. - A proactive team player with the capability to multitask and demonstrate flexibility in a warehouse setting. - Ability to thrive in a fast-paced environment and meet tight deadlines.If you believe your skills and experience align well with this opportunity, please click apply!....Read more...
1. Working as part of a team your focus will be the maintenance and production of accurate and timely information.
2. Provide administrative support to the team to a high standard of accuracy and presentation, to include producing general correspondence and reports, undertaking mail shots and the execution of general office duties.
3. Work effectively together with classroom based and work-based colleagues as one team, respecting and valuing each other to deliver outstanding services to students.
4. Support the department with the maintenance of timetable records, notifying the Curriculum and Timetabling Assistants of any changes in class times, staff or rooms, and ensuring that students are notified of changes affecting their classes in an effective and timely fashion.
5. Support managers and directors in accurate record keeping for students and staff teams.
6. Arrange room and IT resource bookings for meetings, events and other activities within the directorate, using central systems and process to record usage.
7. Reporting and follow-up of student attendance and absence, ensuring that teaching staff are notified in advance of class start times, and pro-actively following up unexplained absences.
8. Provide support for the setup and start of commercial courses within the directorate, ensuring that students receive excellent customer service during the enquiry, booking and delivery of the course.
9. Support marketing activity and provide support for the setup and promotion of directorate events, student led activities and stakeholder events as required.
10. Provide a central point of contact for students studying within the directorate, ensuring that messages to staff are effectively communicated, concerns are acted upon and that complaints are managed in line with College processes.
11. Produce letters, reports, minutes and other correspondence using a range of software, to a high standard of accuracy and presentation.Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Potential employment on completion of the apprenticeship for the right candidate or progression to a higher level qualification.Employer Description:Working at Chesterfield College means you join a team which is aspirational, driven and passionate about doing the very best for our learners and employers. Our learners are at the centre of all we do inspiring our mission statement “Inspiring futures, changing lives” and this extends to our colleagues as well.Working Hours :Monday- Thursday 08:30-17:00, Friday 08:30-16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Process new membership applications, upgrades/downgrades, and resignations in a timely and accurate manner.
Generate and issue invoices for new memberships and annual renewals.
Maintain accurate and up-to-date member records within the CRM system and on the member platform.
Assist with the onboarding process for new members, including welcome communications and introductory materials.
Handle member queries via phone and email, ensuring a professional and helpful response at all times.
Support Membership Managers with day-to-day administrative tasks and ad-hoc requests.
Provide admin support across a variety of MakeUK Defence events such as webinars, Meet the Buyer sessions, and the annual MakeUK Defence Summit and Dinner.
Manage event bookings and registrations, ensuring all attendee information is recorded and communicated accurately.
Respond to event-related enquiries and provide clear, timely information to participants and stakeholders.
Assist in the preparation of event materials, such as delegate lists, name badges, and joining instructions.
Attend selected events to provide onsite support, including registration, delegate coordination, and general assistance as needed.
Help gather and input post-event feedback and support follow-up communications.
Ensure CRM and internal databases are kept current, accurate, and compliant with data protection regulations.
Identify opportunities for process improvements in administration workflows and customer service.
Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
You will be studying the L3 Business Administrator apprenticeship standard over an 18-month period.
Remote work. May be asked to travel to the office for check-ins and reviews. Dronfield, S18 8PW
Training Outcome:
Potential full-time position upon completion of the apprenticeship for the right candidate. Internal progression in the organisation is available when the opportunity arises.
Employer Description:Make UK Defence is a national not-for-profit, member owned defence trade association, part of Make UK the manufacturers' organisation. We champion and support the UK's innovative and diverse defence supply chain.Working Hours :Monday - Friday, between 9.00am -5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
We’re looking for a highly organised and detail focused, part time Bookkeeper to join a small, established business during a time of transition. With two long serving team members retiring at the end of the year, this is a great opportunity to make the role your own.
As the Bookkeeper, you’ll oversee the day to day sales and purchase ledger, processing monthly reconciliations, payroll, and HMRC reporting. During busy times, you will support the Customer Service Executive taking customer orders. This is a hands-on, varied role where attention to detail is essential.
Key responsibilities for the Bookkeeper will include:
Sales Ledger
Posting delivery information to customer accounts and issuing invoices
Processing payments and allocating to customers’ accounts
Sending monthly customer statements
Credit control
Purchase Ledger
Processing supplier invoices and payments
Perform regular reconciliations with supplier statements
Payroll & HMRC
Preparing monthly payroll
Submitting PAYE, NI, and pension returns
Liaising with HMRC and pension providers as required
Posting monthly payroll journal
Accounting & Reporting
Prepare monthly reconciliations
Monthly VAT return
Maintain fixed asset register & post depreciation's
Producing year end trial balance for auditors
Liaise with external auditors
Customer Orders & Support
Answer incoming customer calls during busy times
Take customer orders and process card payments
Assist with general customer queries
Skills, attributes and experience required for the Bookkeeper
Minimum AAT-Level 3 or QBE
Proven experience in a hands-on bookkeeping role
Strong working knowledge of VAT, PAYE, and HMRC reporting
Confident using accounting software (Xero, QuickBooks, Sage)
Excellent Excel and Microsoft Office skills
High level of accuracy, discretion, and timeliness
A friendly, team focused attitude
Confident working under own initiative
What’s in it for you?
Hours: 20 hours per week, ideally 9:00am - 1:00pm Monday to Friday (flexibility can be considered)
Salary: £30-£32K FTE
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley area
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr. Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
Dispatcher required for oil and gas drilling services comprising of personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner.
As a Dispatcher you will comply with government regulations, observe health, safety and environmental policies where ever possible reducing environmental impacts.
Skills
Microsoft Excel
Communicate professionally with external clients
Logistics experience ideally with dangerous goods
HMRC import export knowledge.
Ability to learn operation of new software packages
Ability to operate forklift.
Responsibilities
Receive and document job requests from customer and company personnel obtaining information necessary to organise an offshore and on shore service jobs.
Maintain professional communications between all company personnel so that timely responses
can be made to all requests.
Organise and dispatch personnel, equipment and materials.
Select company resources to meet customer requests according to company quality and operational
guidelines.
Maintain, record and prepare reports that meet all company, customer, and government regulations
such as job packets, DOT, lobos, fuel tax, material inventory and time sheets.
Help personnel complete company SCDP modules and provide positive support for career
development programs.
Communicate with bulk plant operator on upcoming jobs and chemical needs.
Track equipment and personnel: know where they are at all times.
Create purchase orders for third party costs.
Train and mentor dispatchers in Logistics operations.
Track convoys, single or group, and maintain tracking sheet for them.
Participate in job risk analysis and continuous improvement programs in the district.....Read more...
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customers’ orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3.
Visited within the workplace every 28 days by a skills coach.
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks.Training Outcome:Full-time Service Advisor.
Mentor. Employer Description:Trucks, buses or vans: MAN Truck & Bus is one of Europe’s leading commercial vehicle manufacturers. As a result, MAN addresses three coinciding challenges in the areas of e-mobility, digitalisation and automation. Our aim: By the end of the decade, we will have developed a fully autonomous, zero-emission truck.Working Hours :Monday to Friday, working hours TBC, (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
Dispatcher required for oil and gas drilling services comprising of personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner.
As a Dispatcher you will comply with government regulations, observe health, safety and environmental policies where ever possible reducing environmental impacts.
Skills
Microsoft Excel
Communicate professionally with external clients
Logistics experience ideally with dangerous goods
HMRC import export knowledge.
Ability to learn operation of new software packages
Ability to operate forklift.
Responsibilities
Receive and document job requests from customer and company personnel obtaining information necessary to organise an offshore and on shore service jobs.
Maintain professional communications between all company personnel so that timely responses
can be made to all requests.
Organise and dispatch personnel, equipment and materials.
Select company resources to meet customer requests according to company quality and operational
guidelines.
Maintain, record and prepare reports that meet all company, customer, and government regulations
such as job packets, DOT, lobos, fuel tax, material inventory and time sheets.
Help personnel complete company SCDP modules and provide positive support for career
development programs.
Communicate with bulk plant operator on upcoming jobs and chemical needs.
Track equipment and personnel: know where they are at all times.
Create purchase orders for third party costs.
Train and mentor dispatchers in Logistics operations.
Track convoys, single or group, and maintain tracking sheet for them.
Participate in job risk analysis and continuous improvement programs in the district.....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting internal teams with admin tasks and document control
Learning to manage internal workflows and updating project timelines
Carrying out research and supporting online applications and registrations
Assisting with customer communications and providing excellent phone support
Creating and formatting business documents, contracts, and reports
Helping with compliance checks, data entry and system organisation
Taking minutes, updating calendars, and keeping things running smoothly
Documentation - repeat preparation of official documentation
Training:On-the-job training with 6 hours per week assigned to the apprenticeship. Training Outcome:
A fully supported Level 3 Business Administration Apprenticeship
Real experience in a professional, fast-moving environment
Full training in office systems, project management, and customer support
A welcoming team and mentorship from experienced professionals
Guaranteed full-time position upon successful completion of apprenticeship
Employer Description:LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources.
We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution.
LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability.
We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.Working Hours :Mon- Fri 8am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,No fear of phones,Confident phone manner,Wants a long term career,Loves a challenge,Trustworthy....Read more...
JOB DESCRIPTION
CATEGORY MANAGEMENT ANALYST
Summary:
As a Category Management Analyst at Rust-Oleum, you will play a key role in driving strategic merchandising initiatives with the Home Center accounts - Home Depot, Lowe's, and Menard's. Your primary focus will be on optimizing planograms to enhance product visibility, customer experience, and sales performance across Home Depot stores
Key Responsibilities:
Customer Business Planning: Assist in the development and execution of customer business plans Integrate data from multiple sources to generate actionable insights and recommendations that support category and team initiatives, including new product introductions, pricing analyses, seasonal reviews and promotional planning. Build and maintain planograms using Blue Yonder Space Planning software. Align planograms with Home Depot's merchandising strategy and Rust-Oleum's product assortment. Ensure compliance with visual merchandising standards and safety guidelines. Analyze planogram performance using sales, inventory, and profitability metrics. Recommend improvements to maximize shelf productivity and customer engagement. Collaborate with Home Depot's merchandising and space planning teams to refine category layouts. Partner with Rust-Oleum's sales, marketing, and supply chain teams to support category initiatives.
Planogram Development & Execution:
Category Strategy & Optimization:
Cross-Functional Collaboration: Serve as a liaison between Rust-Oleum and Home Depot to ensure alignment on merchandising goals. Participate in line reviews, store walks, and innovation center setups.
Reporting & Insights: Provide actionable insights through data analysis and visualization. Track planogram execution and performance across store clusters. Support promotional planning and seasonal resets with optimized layout
Qualifications
Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in category management, space planning, or retail analytics. Proficiency in Blue Yonder Space Planning and Microsoft Excel; experience with Power BI or Tableau is a plus. Strong analytical, communication, and project management skills. Experience working with or supporting Home Depot is highly preferred. Salary Target Range: $55,000 - $70,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
As a Pharmacy Services Assistant Apprentice, you’ll be working in a small but busy community pharmacy. You’ll support the pharmacist and wider team in providing excellent customer service, safe handling of medicines, and smooth running of the pharmacy. This is a varied role where no two days are the same but you’ll be trained to develop your skills and confidence.
Main duties will include:
Greeting and assisting customers at the counter with advice and service.
Supporting the sale of over-the-counter medicines under pharmacist supervision.
Receiving prescriptions, checking details, and preparing items for collection.
Assisting the pharmacist in the safe dispensing of medication.
Ordering, receiving, and storing pharmaceutical stock correctly.
Monitoring stock levels, replenishing shelves, and ensuring sales areas are clean and presentable.
Learning how to use pharmacy IT systems for stock control, prescriptions, and record keeping.
Processing customer payments, handling cash and card transactions.
Supporting the pharmacist with health campaigns and promoting services such as flu vaccinations or smoking cessation advice.
Maintaining high standards of customer care by offering a friendly, professional, and helpful service.
Following health and safety guidelines, infection control, and pharmacy procedures at all times.
Developing specialist knowledge of pharmacy products and services.
Completing compulsory training and assessments as part of your apprenticeship.
Carrying out general housekeeping tasks to keep the pharmacy safe and tidy.
Assisting the team with other reasonable duties as required to support the smooth running of the pharmacy.
Training:This apprenticeship is work-based learning, which means you’ll be based in the pharmacy and won’t need to attend college. Instead, you’ll be given paid time per week known as off-the-job training during your working week to complete apprenticeship tasks and build your knowledge.
Level 2 Pharmacy Services Assistant apprenticeship standard requires the apprentice to sit an End Point Assessment. Refer to link below for more information:
https://skillsengland.education.gov.uk/apprenticeship-standards/st0299-v1-0 Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for ongoing employment, subject to a position being available.Employer Description:Newhall Pharmacy, based in the heart of Newhall, Swadlincote, is a well-established and trusted community pharmacy dedicated to supporting local residents with their healthcare needs. They provide a wide range of NHS services, including minor ailments, vaccinations, and health checks, as well as prescription dispensing and flu jab clinics. With a private consultation room, accessible facilities, and multilingual staff, they offer tailored patient care and support, emphasising accessibility and professional expertise to improve health and wellbeing across the community.Working Hours :Range of shifts:
Monday- Friday, 8:30am - 6:30pm.
Saturday, 9.00am - 1.00pm.
Sunday, closed.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
We are on the lookout for an amazing Apprentice Client Services Executive to join our busy team in Basingstoke. The role is varied and would suit someone with an interest in Customer Services and Business Administration. The ACSE will initially support the current CSE team with adhoc duties and, with ongoing training and support be responsible for organising the production and delivery of various print campaigns. The job will involve guiding our clients through the entire production process, liaising between them and our supply chain on artwork approval, production, and delivery. The successful candidate will be the first point of contact throughout the production process, and we are looking for someone who is fully customer-centric, who cares about delivering a fantastic client experience. Applicants will need to be able to demonstrate they can work well under pressure, being able to prioritise many tasks effectively. A keen eye for detail is a must, and you should feel comfortable talking to people at all levels within an organisation.
No experience necessary as full training will be given
Key responsibilities
Project Management of Print Campaigns
Creating Purchase Orders, Order Confirmations and Invoices
Updating and maintaining the CRM with up-to-date project notes
Communicating with clients and suppliers through phone and email
Prioritisation of tasks
Asking for feedback on completed jobs
Reporting to the CS Manager
Training:Level 3 Business Administrator apprenticeship. Training will take place at the employer's site, with the business trainer going to the site.
The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work.Training Outcome:This apprenticeship can lead to further career opportunities such as management or senior support roles.Employer Description:Clone is an independent, full-service marketing services agency intent on creating impact for you and your brand. Our expertise and experience allow us to produce the courageous, creative solutions that modern brands require.Working Hours :Your normal hours of work are 40 per week (excluding unpaid breaks). Your normal pattern of work will be Monday to Friday 9.00 a.m. – 5.30 p.m. or as advised by your Line Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Professional telephone manner,Polite....Read more...
Client Engagement & Service Guidance
Respond to enquiries by phone and email with clarity, patience, and professionalism.
Use active listening and empathy to understand client needs and guide them to the most suitable service.
Explain Nellie Supports’ multidisciplinary services and basic case law (e.g. Banks v Goodfellow) in accessible terms.
Soft-sell services ethically while maintaining excellent customer service and trust.
Maintain a helpful, approachable, and knowledgeable manner at all times.
Administrative Coordination
Create and maintain accurate client records and files.
Prepare and issue quotes, invoices, and payment requests using our accounting systems.
Process payments and manage financial documentation with accuracy and care.
Manage a caseload of enquiries and ensure deadlines are met.
Service Logistics
Take and process new instructions efficiently.
Liaise with clients, families, referrers, and assessors to coordinate appointments and resolve queries.
Organise and manage diaries, book appointments, and handle rescheduling
Act as the key link between the client and assessor, supporting a smooth and informed client journey.
Assessor Support
Assist assessors with administrative support for benefit reviews and brokerage services.
Manage case tracking and client communication pre- and post-assessment.
Essential Qualities and Skills
Excellent communication skills, both written and verbal.
Excellent computer and IT skills, with confidence using multiple systems.
Strong customer service skills with a professional, empathetic approach.
High levels of empathy, patience, and emotional intelligence
Demonstrated ability to multitask, manage a case load, and meet deadlines under pressure.
Highly organised, detail-oriented, and proactive.
Ability to work independently while contributing positively to teamwork.
A thirst for knowledge and professional growth.
Comfortable handling basic financial tasks and quoting, good with numbers.
Training:
On and off-the-job training delivered in the workplace via face-to-face and remote sessions.
Training Outcome:
Possible progression to team leader and leadership roles.
Employer Description:Nellie Supports provides comprehensive social care services, including mental capacity assessments, support for individuals with various conditions, assistance with legal processes such as power of attorney. We care about our services and our people.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support the Account Managers and Sales Team with quoting, ordering, deliveries, and invoicing for all customers.
Ensure efficient running of inbound and outbound warehouse activities.
Field inbound calls and make outbound calls to customers, vendors, and suppliers.
Communicate with suppliers and vendors on customer opportunities.
Management of sales reports.
Training:
The training for this role is delivered using a mixture of remote and face to face delivery.
Training Outcome:
Potential to progress to level 4 qualifications
Employer Description:Since our incorporation in 2002, we've evolved with the IT landscape and currently manage successful relationships with over 100 different companies, ranging from global enterprises to small local businesses, who rely on us for IT Support, services, and solutions.
As of 2024, Freestyle TS became an employee-ownership trust. So, when you join Freestyle TS, you're not joining a regular company; through the trust you'll have indirect ownership of a long-standing, prosperous company, you can receive annual tax-efficient bonuses, you'll have greater control over the company direction and you'll be working with a more committed, engaged team.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Logical,Team working,Patience,Enthusiasm....Read more...
