Working as a member of the Reception Team, the main purpose of the role will be:
To be the first point of contact for all visitors to the College.
To work as a member of the Reception Team and to assist in providing prospective students with the most appropriate information.
To undertake Reception duties, taking and receiving phone calls, provide clerical support including data input, cash handling and dealing with mail and parcels.
We are looking for an organised individual with a flexible approach to work, a willingness to learn and develop, with the ability to work at times without supervision. You should have strong numeracy skills, together with excellent customer service skills.
This role will be based at our main campuses in Bury St Edmunds, however there will be the requirement to work across our wider campuses on occasion as required.Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.
Training Outcome:We are committed to providing an apprenticeship opportunity that will allow you to experience a wide range of skills and situations to give you the best possible start to your career. At the end of your studies, you will have to opportunity to apply for any suitable vacancies within the organization. Our previous candidate in post has since been promoted internally and we would be delighted to offer the same such opportunities to our next apprentice.Employer Description:West Suffolk College is a Further Education college in Bury St Edmunds, Suffolk. The college delivers a range of courses, including vocational and technical courses, apprenticeships, and an array of higher-apprenticeships and bachelor degree courses accredited by the University of East Anglia.Working Hours :Monday - Friday, between 8:30am and 5pmSkills: Communication skills,Customer care skills,Organisation skills,Initiative,Team working....Read more...
1st Line Engineer – IT Managed Services – London (flexible working – mainly WFH)
Up to £32,000 PA
A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties.
You’ll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service.
Responsibilities:
- Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents
- Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise
- Attend client sites when required
- Produce and maintain accurate technical documentation
- Assist with the deployment of client and internal projects when required
Requirements:
- Previous experience working within a 1st Line role, within an IT Services environment
- Posses excellent customer service skills, with the ability to break down technical terms
- Excellent troubleshooting, analytical and problem solving skills
- Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices.
- Posses an understanding of RMM, backup and networking principles
- Basic hardware knowledge
In return, they are offering up to £32,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications.
Standard office hours with an occasional on-call element (paid extra).
....Read more...
Create and curate engaging content across our website, emails, blog, and social media (including written and video formats)
Provide top-notch customer support, responding to inquiries professionally and efficiently
Support the team with general marketing admin tasks to keep everything running smoothly
Days will vary considerably but will be busy with a lot of tasks to achieve, so time management, organisation and self-motivation are key;
9am – 9.30: Checking emails and making sure there are no outstanding prizes to chase and doing so if there is
9.30 – 10: Checking social media and engaging with users – ensuring the daily winners posts have automated and are showing on social media
10 – 12: Finding new brands that would be suitable to be prize sponsors using the internet and social media channels find 50 -100 companies with names, address and emails and send out introductory emails for the content team.
12 – 1: Lunch
1 –2: Gather the results of any campaigns we have run and look at them against the measurables to see if they have been a success or not.
2 – 2.30: Answering any marketing related customer queries.
2.30 – 4.30: Working on new campaigns, this could be emails or social media and setting them up
4.30 – 5.30: Writing some competition copy to go live on the websites Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:DMRI work with agencies, clients and publishers to grow their database, increase digital presence and find more customers. This is done through cutting edge technology (developed by our in-house developers), bringing together mutually beneficial collaborations and partnerships and a great team of individuals with a passion for technology, marketing and Success. If you want cost effective solutions, a great ROI and a long-term working relationship with a team that care DMRI should be part of your plan when growing and developing your business.Working Hours :Monday to Friday
9:00am- 5:30pmSkills: Communication skills,Attention to detail,Organisation skills,Creative,Initiative,Confident with digital tools,Self-motivated,Social media enthusiast....Read more...
Plan and co-ordinate the Shropshire Chamber course calendar ensuring we have a rolling 18-month calendar, including finding new training and courses
Support when required with the planning, administration and running of events
Ensure the events and training courses are to the highest standard and consistent for each event/training session we hold
Booking delegates onto courses and events, completing all correspondence relating to bookings
Arrange room bookings, ordering lunch buffets from external caterers where appropriate and completing subsequent purchase orders
Produce accurate, high quality handouts and other training materials
Liaise with venues, speakers, trainers, delegates and suppliers
Complete monthly financial spreadsheets and produce accurate forecasts in line with the quarterly review process
Collate and analyse delegate and client feedback to ensure customer satisfaction, highlighting areas for concern to the Events & Training Manager
Handling customer enquiries, responding to requests for information and maintaining appropriate records
Work with the marketing department to organise and despatch mail shots and email flyers, participating in other marketing activities such as updating Flightdeck CRM and website information and making follow up telephone calls as required
Greet guests into the Chamber building and show them to their rooms
Attend team meetings and other meetings as required
Aid in the weekly health and safety checks, including Fire Alarm checks
Build effective positive relationships with affiliated Chambers of Trade and work closely with their members
Any other duties as directed by the Events & Training Manager and the Chief Executive
Training:
One day every two weeks at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Training Outcome:
Permanent role within the company
Employer Description:Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.Working Hours :Monday to Friday - hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
Assist with customer enquiries
Provide a front of house service for all company visitors
Maintain the office set up and internal systems
Provide administrative support for all staff
To manage and produce successful and achievement marketing posts for the business, which could include online and via mailshots
Following relevant training you will on a day-to-day basis:
Be the 1st point of contact for incidents and service requests, ensuring all conversations and communications are logged correctly
Resolve 1st & 2nd line queries or faults, providing support for traditional telephone lines, broadband connections, leased lines & SIP
Work closely with our partners, our customers and our IT team to troubleshoot and resolve queries and faults
Work to progress within the role to facilitate the provisioning of customers’ services
Training:Level 3 Business Administrator apprenticeship standard:
End-Point Assessment (EPA)
Maths and English Functional Skills, if required, which will be delivered via online training sessions for 1 hour per week
Training will be delivered both online and face-to-face at your employer’s premises
Training Outcome:Full-time position within the business upon completion.Employer Description:Z1 Telecom was founded on 14th March 2002 with the sole purpose of bringing stable and tailored communication services to the SME business sector nationwide. During the last 20 years the company has set about forging long lasting relationships with suppliers and customers alike, resulting in a retention rate that is the envy of our competitors. Our ethos for Z1 Telecom is trust, integrity, honesty and an exceptionally high level of service. This is reflected in every member of our team that either sits on the board or handles calls from our clients.Working Hours :Monday – Friday, 8.30am - 5.30pm, 1-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Confident Telephone Manner,Self-starter....Read more...
Delivery Notes:
Book goods in
Raise discrepancies and following up
Review Invoice quantity discrepancies
File delivery notes
Overdues:
Running overdue reports
Expediting overdues
Raising notifications to business based on supplier overdues
Stock Checks:
Support business with annual stock check
Update stocks based on routine stock checks
Ensure routine stock checks completed
Purchase Orders:
Raise Purchase orders for stock items using Stock ordering package
Raise bespoke orders for customer jobs
Order confirmations:
Review accuracy of order confirmations
Align supplier or business based on order confirmations
Part code maintenance:
Update part codes with correct lead times, MOQs, prices as required
Update categorisations and suppliers as required
Corrective Actions:
Investigate reasons for stock inaccuracies and raise IT requests as required (Bill of Material Maintenance)
Routines & Procedures:
Complete daily procedures, e.g., allocate stock
Personal Specification:
4/C+ in maths and English GCSEs
IT literate – Word and Excel
Organised
Good attention to detail
Excellent communication skills
Training:
Level 3 Business Adminstration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Set up in 1979, our client has grown over the past 4 decades to become one of the UK’s largest manufacturers of energy efficient and low maintenance windows & doors. They are now looking for an apprentice to provide an effective and efficient administrative support to the Purchasing department, ensuring that the Production department is fully supported with the required stock.Working Hours :Monday to Friday 8.30 to 4.30 with 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
What you’ll do at work
Booking property viewings and evaluations.
Learn how to conduct property valuations and understand client needs.
Shadow experienced estate agents during property viewings.
Provide exceptional customer service to clients in person and over the phone.
Assist in listing properties by gathering key details and photos for marketing.
Support the sales team with administrative tasks and client inquiries.
Dealing with telephone enquiries and email leads.
Registering enquiries and arranging appointments.
Closing deals.
Follow-up enquiries.
Training:
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off-the-job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.
Functional Skills in maths and English (if required).
Candidates will work towards an End Point Assessment over the duration of the apprenticeship.
20% off-the-job learning is required.
Training Outcome:There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed. Employer Description:Hunters Estate Agents and Letting Agents Darwen are independently owned and part of the fastest-growing estate agency network in the country. This gives our customers the perfect balance of service, you can instruct us knowing that your local branch has hard-working owners that combine their expert local knowledge with the support of a forward-thinking national company.
This combination means we can provide the highest quality creative marketing, the latest industry technology changes and a first-class training academy to provide our staff with important industry qualifications and necessary skills required to deliver the premium service you expect.
We have highly successful teams covering Darwen & Blackburn for all your property sales and lettings requirements.Working Hours :Monday - Friday: 8:45 AM – 5.30PM
Saturday: 9:30 AM – 2:00 PM (1 in 3)
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Full UK Driving Licence....Read more...
Job role: Returns / Warranty Co-ordinatorLocation: Waltham AbbeyHours: Full-time (Monday to Friday 8am to 5pm including 1 hour unpaid lunch break) - contracted 40 hours per weekSalary: £25,396 per annum (paid monthly)About our client Centric Talent is currently recruiting for a Returns / Warranty Co-ordinator to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK. Job overview You will play a vital role in maintaining accurate Returns / Warranty Co-ordination across our national distribution network. Your focus will be on data accuracy, supporting warehouse operations, and resolving discrepancies quickly and efficiently to ensure the smooth running of the supply chain. Structure: This role will report to the warehouse Manager but will have a close relationship with all other shift patterns.The ideal person:Have good communication skillsHave good attention to detailIs self-motivated, reliable, and have a 'can do' attitudeIs able to work under pressure in a time-constrained environmentKey activities and responsibilities:Responsible for the management of own brand spares in Waltham AbbeyWorking closely with the customer service team to support customer enquiries for warranty claimsWorking with sales, customer service, quality and warehouse teams to ensure that issues are understood to protect customer service levels and feedback information to the businessChecking product specifications and compatibility in line with business and customer requirementsCommunicating with Customers to resolve any warranty claims associated with own brand productsWorking closely with the warehouse team to examine goods returned from customersEnsure good stock products are returned to their correct location.All Branded faulty goods to be placed in quarantine area for inspection or return for credit to manufacturer.All own brand faulty products to be stripped down for spares as requiredMaintain accurate stock records for spare partsPrepare for and carry out regular Stock Takes in accordance with company stock take procedures.General House Keeping duties.All duties to be completed in line with current Health & Safety Guidelines.Up to date knowledge of products, technology and regulations are maintained.Any reasonable duty as requested by your Line Manager.Experience and education:Full understanding of all company procedures and requirementsExcellent product knowledgeNumeracy and literacy skillsCustomer focusedGood communication skillsTeam PlayerPositive outlookShift patternMonday to Friday 08:00-17:00 (including 1-hour unpaid break)23 days Holiday - increasing to 25 after 3 yearsIf you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Catfoss Recruitment Ltd are currently in partnership with a globally respected R&D company that is looking to recruit am Instrumentation Engineer to their expanding team on a permanent basis.We are seeking to recruit an Instrumentation Engineer whose primary function will be to manufacture and install instrumentation for use within our R&D testing facilities. This will include but is not limited to; equipment calibration, the set-up of specialised measurement/monitoring equipment, model assembly and integration for test, troubleshooting and assisting in the operation of facilities.The successful candidate will be expected to demonstrate the drive and commitment necessary for ensuring that work is completed in line with challenging schedule requirements whilst maintaining a clean, safe working environment. To succeed in this position, you must be flexible in your approach to working hours, which will require shift working, and able to respond quickly to a changing workload.Instrumentation Engineer - Working hours: Mon – Fri, Full time, 40 hours per week, shift work required when testing facilities in operation (typical hours are 07.00 – 15:00 and 14.00 – 22:00 on a rotating weekly basis) office hours otherwiseInstrumentation Engineer - Main duties and responsibilities will include: -• Manufacture of bespoke wiring looms and assemblies with reference to circuit drawings / wiring lists.• Hand soldering of fine components at the work-bench and on test models.• Miniature strain-gauge installation and wiring.• Calibration, maintenance, testing and fault-finding of sensors, signal conditioning and data acquisition systems down to component level.• Specify required instrumentation from customer specification.• Support the design and integration of instrumentation into customer models and rigs.• Work as part of a team, involved in the preparation and assembly of models and rigs for testing to defined quality standards, giving consideration to schedule and costs;• Provide instrumentation support for projects in all of company test facilities.• Assist in the operation of company test facilities.• Maintenance of the instrumentation hardware and records.• Preparation and installation of specialist optical measurement systems in test facilities;• Making recommendations for design, process or hardware modifications to support continuous improvement within the department.• General departmental duties such as record maintenance, model storage, organization of equipment, rig maintenance,• Perform tasks with conformance to company Health & Safety Policy and Quality Standards.• Ability to work in confined spaces and at heights.• Flexible approach to shift working patterns & overtime as required.• Undertaking training, where necessary, in support of the above duties, to ensure that safe working practices are observedTraining will be given in all of the specialist activities associated with this position.Instrumentation Engineer - Qualifications & ExperienceThe successful candidate will be an experienced time served technician, preferably educated to HNC/HND Electrical and Electronic Engineering level (or equivalent) with experience of working in an R&D and/or commercial environment.This is an exciting permanent opportunity for the right person to be part of a successful and highly skilled engineering company. In return, we offer a range of benefits including: a competitive salary and pension scheme; free parking; employee assistance programme; optional sharesave scheme, private health insurance and 26 days’ annual leave plus Bank Holidays (increasing with length of service after 5 years’ service)Instrumentation Engineer previous suitable job titles: Instrumentation Technician, C&I Technician, EC&I Technician, Controls Technician etc…
Commutable from Bedford, St Neots, Milton Keynes, Northampton, Wellingborough, Biggleswade etc...The successful candidate must satisfy security clearance requirements – including the last 5 years continual UK residency.Please apply ASAP....Read more...
Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield.Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge of working with schools and has an interest in making a difference to the use of technology in education.Benefits of Working with Us:
Annual Leave: We offer 20 days annual leave per year increasing 1 day per year up to a maximum of 25. In addition to this we close the business down over the school Christmas holidays - the team have to hold 3 days of their allowance back but get 2 weeks off fully paid (this normally accounts for an additional 7 -8 days paid holiday)Private Medical Insurance (PMI): It includes mental health wellbeing cover & Gym membership discountsMileage Allowance: Provided for business travelUniform: Provided for employeesFlexible Working: Championing a flexible working approach for all employees
Key Responsibilities:
Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sitesInstall and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangementsEnsure licensing checks are conducted in accordance with service level agreementsProvide advice, support, and handover information to clients and, when necessary, pupils on-siteLiaise with third-party suppliers and provide support for complex client issuesAssist clients and staff with new product demonstrations and training on hardware and softwareCreate backups on-site for clients and manage security measures and protection protocols for internet browsingPerform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line supportManage server and network operations both on-site and remotely, including installation of new cabling and decommissioning of redundant equipment and cabling
Skills and Experience:
Proficiency in Windows servers 2012-2022 and strong MS Office skills with knowledge of O365Comfortable using all versions of Windows and experience with Network Security TechnologiesFamiliarity with Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, and DHCP ConfigurationAdditional practical experience with WSUS Management, MDT / WDS capture, and Antivirus knowledge is advantageousKnowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirableAbility to diagnose failures, take corrective action, and repair on-site
Attributes:
Self-starter with the ability to drive projects to completion independentlyExcellent interpersonal skills with a strong focus on customer serviceMaintains professional standards of quality of work, personal presentation, and conductCollaborative team player with a customer-focused mindsetFlexible and adaptable to changing priorities and tasks
Join Us:If you're ready to take your career to the next level and be part of a dynamic team committed to excellence, we want to hear from you! Please submit your CV to the link provided & we will be in direct contact.Don't miss this opportunity to make a difference in the field of ICT & AV equipment services!....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
Receipt and distribution of internal and external post
Electronically filing legislative documentation in order as prescribed by Line Manager.
Assisting in the development of routine reports to monitor our contractor’s performance.
Contacting customers for feedback and to communicate any appointments made/rearranged.
Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
Updating computerised records (data input)
Production of standard letters and email communications to our customers
Routine administrative duties such as minute taking, photocopying, scanning.
Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
Utilising our housing management system (CX and CAP) to process invoices.
Support in the collation and submission of any GPC receipts.
To promote the Association’s values and diversity policies and practices in all aspects of service delivery
To work in accordance with the Associations Health & Safety policy and associated procedures.
To participate in any training relevant to the post.
To attend and participate in team meetings, supervisions and appraisals as required.
To attend and participate in any corporate induction training.
To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with S.Y.H.A.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Friendly and approachable,Good attitude to work....Read more...
You’ll work with our teams from different areas of the business to check we’re following internal processes and not leaving ourselves open to risk. Think of it as being part detective and part quality checker – making sure everything runs smoothly and nothing slips through the cracks.
This role is part of our Internal Audit and Risk Function – focussing on how we operate, not financial accounting. It’s perfect if you’re curious, organised and want to understand how the different parts of a business come together.
At Yorkshire Housing, we’re all about investing in future talent! This apprenticeship is your chance to gain essential skills while getting hands-on experience in Risk and Internal Audit. It’s a great opportunity to kickstart your career while making a real difference to the future of housing!
You’ll be working with our friendly and knowledgeable team, who’ll support, guide, and mentor you as you grow your skills and experience. Whether it’s helping to gather responses to internal audit recommendations or pulling together information for reports, you’ll get a bird’s-eye view of how our business operates. You’ll also see how all our teams work together to ensure our customers have a place they’re proud to call home.
Here’s what else you’ll be getting up to:
Organising and coordinating risk meetings
Taking notes in meetings and helping keep risk registers updated
Supporting the internal audit programme
Assisting with meeting preparation and follow-ups
Gathering information for risk and assurance reports
Helping monitor shared email inboxes
Providing figures for monthly reports
Work towards Business Adninistrator Level 3 qualification
Training:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Business Administrator Apprentice, you’ll play a key role in making this happen. Training Outcome:At the end of your apprenticeship, we’ll strive to work together to support you into a progression role.Employer Description:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As our Multi-Trade Apprentice you’ll play a key role in making this happen.Working Hours :Monday- Friday - 7 hours per day, start and finish times to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Driven and self-motivated,Can manage own workload,Methodical approach to work,A passion to learn and apply,Strong communication skills,Excellent teamwork skills....Read more...
You will answer enquiries and provide basic guidance in accordance with policies and processes. Help ensure that data and personal records are kept up to date, accurate and confidential, supporting all functions by taking notes at meetings, creating reports for colleagues and managers.
Provide a range of business administration support to the teams, utilising MS Office software and a range of in-house systems, flexibly responding to changing day-to-day demands
Receive and respond to colleagues and manager queries and request in relation to L&D, HR and Management Information (MI)
Provide administrative support to a range of meetings, including, for example, organising venues, contacting delegates, sending out pre-meeting information. Input relevant data onto a range of systems ensuring accurate and confidential maintenance of business records
Proactively support initiatives to develop the business and generate income
Develop skills to enable prioritisation of work, and the production of accurate work within deadlines
Act as an ambassador for apprenticeships within the business both internally and externally and representing us where appropriate at external events
Work at all times to health and safety regulations and policies in order to maintain a safe working environment
Work well with colleagues, commence work promptly each day and complete all work to a satisfactory standard
Report to supervisor any additional work that is needed to complete a job to the required standard
Maintain the businesses reputation for great customer service through actions/conduct
Actively support the businesses commitment to Equalities and Diversity
Ensure that NVQ course work is delivered on time and diligently to fulfil the requirements of the course
Undertake any other appropriate duties required by management
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
CIPD Level 3, HR Assistant/ L&D Assistants/
CIPD level 5, HR Advisor, Recruitment Specialist
Employer Description:At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Keen to learn,develop skills,Experience of Microsoft Office,Strong team-work ethos,Able to prioritise work,achieve deadlines,work flexibly,Must be confidential....Read more...
The graduate programme lasts up to 36 months and sits within Diligenta’s Finance Utility. This includes Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change and Transformation Functions. It’s a fantastic opportunity for graduates looking to break into the sector. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds. Diligenta will give you the opportunity to gain experience from the best and progress your career within the company.
Diligenta’s scheme focuses on building a broad future skill set within our Finance Utility. The function is uniquely positioned in Diligenta to drive critical business outcomes, which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.The scheme offers the opportunity to work in all the disciplines of Client Finance.
You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.
Work in the Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change & Implementation teams on a rotational basis to gain experience in all areas of the Finance Utility.
Work on challenging projects with real business impact.
Develop skills in banking, reconciliations, accounts payable, reinsurance & controls functions, together with business analysis, finance and general project management.
Work with a designated mentor.
Benefit from the skills and capabilities of the global parent company, TCS.
Receive in-house training on systems, processes, and core brand values.
Work with our partner BPP who will support you in gaining a nationally recognised L7 Accounting and Tax Professional qualification (ACCA).
Training:As an Accounting Apprentice with BPP, you will complete the Accountancy Taxation Professional Apprenticeship at Level 7. Within the apprenticeship you will undertake the ACCA professional qualification.
The apprenticeship will be completed at a BPP centre or via the Online Classroom platform, in addition to at the workplace.Training Outcome:Opportunities to progress within Finance Change and the wider Finance Utility in Diligenta.Employer Description:Established in 2005, Diligenta, is proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.
We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We’re dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, , AVIVA, M&G and Nest. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Team working,High level of accuracy,Digital applications,Interpersonal skills,Passion for working in finance,Resilient,Ability to work under pressure,Managing own workload,Able to meet tight deadlines,Able to work independently,Proficient in Microsoft Word,Understanding of Excel....Read more...
The graduate programme lasts up to 36 months and sits within Diligenta’s Finance Utility. This includes Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change and Transformation Functions. It’s a fantastic opportunity for graduates looking to break into the sector. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds. Diligenta will give you the opportunity to gain experience from the best and progress your career within the company.
Diligenta’s scheme focuses on building a broad future skill set within our Finance Utility. The function is uniquely positioned in Diligenta to drive critical business outcomes, which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.
The scheme offers the opportunity to work in all the disciplines of Client Finance.
You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.
Work in the Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change & Implementation teams on a rotational basis to gain experience in all areas of the Finance Utility
Work on challenging projects with real business impact
Develop skills in banking, reconciliations, accounts payable, reinsurance & controls functions, together with business analysis, finance and general project management
Work with a designated mentor
Benefit from the skills and capabilities of the global parent company, TCS
Receive in-house training on systems, processes, and core brand values
Work with our partner BPP who will support you in gaining a nationally recognised L7 Accounting and Tax Professional qualification (ACCA)
Training:As an Accounting Apprentice with BPP, you will complete the Accountancy Taxation Professional Apprenticeship at Level 7. Within the apprenticeship you will undertake the ACCA professional qualification.
The apprenticeship will be completed at a BPP centre or via the Online Classroom platform, in addition to at the workplace.Training Outcome:Opportunities to progress within Finance Change and the wider Finance Utility in Diligenta.Employer Description:Established in 2005, Diligenta, is proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.
We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We’re dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, , AVIVA, M&G and Nest. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Team working,High level of accuracy,Digital applications,Interpersonal skills,Passion for working in finance,Resilient,Ability to work under pressure,Managing own workload,Able to meet tight deadlines,Able to work independently,Proficient in Microsoft Word,Understanding of Excel....Read more...
The graduate programme lasts up to 36 months and sits within Diligenta’s Finance Utility. This includes Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change and Transformation Functions.
It’s a fantastic opportunity for graduates looking to break into the sector. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds.
Diligenta will give you the opportunity to gain experience from the best and progress your career within the company.
Diligenta’s scheme focuses on building a broad future skill set within our Finance Utility. The function is uniquely positioned in Diligenta to drive critical business outcomes, which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.The scheme offers the opportunity to work in all the disciplines of Client Finance.
You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.
Duties will include:
Work in the Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change & Implementation teams on a rotational basis to gain experience in all areas of the Finance Utility
Work on challenging projects with real business impact
Develop skills in banking, reconciliations, accounts payable, reinsurance & controls functions, together with business analysis, finance and general project management
Work with a designated mentor
Benefit from the skills and capabilities of the global parent company, TCS
Receive in-house training on systems, processes, and core brand values
Work with our partner BPP who will support you in gaining a nationally recognised L7 Accounting and Tax Professional qualification (ACCA)
Training:
As an Accounting Apprentice with BPP, you will complete the Accountancy Taxation Professional Apprenticeship at Level 7. Within the apprenticeship you will undertake the ACCA professional qualification
The apprenticeship will be completed at a BPP centre or via the Online Classroom platform, in addition to at the workplace
Training Outcome:
Opportunities to progress within Finance Change and the wider Finance Utility in Diligenta
Employer Description:Established in 2005, Diligenta, is proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.
We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We’re dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, , AVIVA, M&G and Nest. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Team working,High level of accuracy,Digital applications,Interpersonal skills,Passion for working in finance,Resilient,Ability to work under pressure,Managing own workload,Able to meet tight deadlines,Able to work independently,Proficient in Microsoft Word,Understanding of Excel....Read more...
Support with completing all tasks related to new starters compliance checks as part of the onboarding process, including requesting reference, DBS and Barred List checks and renewals, Pre-placement assessments and Right to Work checks.
Ensure that all personnel information is stored securely on both electronic and paper files.
Maintain staff development tracking systems to help promote and retain staff.
Data entry, gathering/presenting numerical/statistical training data, to prepare reports and to monitor staff training as appropriate.
Providing support by updating training materials.
Monitoring and updating staff on eLearning training systems.
Communicating delegate joining instructions.
Co-ordinating and booking of training venues, transport and accommodation.
Ensure that employee records are accurately maintained by updating the HR database with all staff details relating to training and developmental activities.
Provide administrative and organisational support for the wider HR team to ensure timely, efficient and engaging delivery of all training / development programmes and activities.
Maintain, revise and develop relevant paperwork and audit files to ensure compliance with relevant policies, procedures and legislation and to ensure a best practice approach is adopted.
Work proactively to contribute to the development of the HRIS including management information, HR and administration systems that increase efficiency and respond to management and customer need. Support the coordination and recording of accurate data within these systems.
Undertake any other duties as may reasonably be required, specifically in respect of the overall administrative support of the department.
Training:
One day a week of training within Telford College.
Assigned mentor in the workplace.
Training Outcome:
Permanent role at Telford College.
Employer Description:Telford College was formed in 2017 from the merger of Telford College of Arts and Technology, and New College Telford.
Our lively and supportive campus has been purpose-built to offer one of the widest ranges of course choices anywhere in the region – from academic and vocational to apprenticeships, and much more.Working Hours :Monday to Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Microsoft Office....Read more...
Digital Transformation Projects:
Work on digital transformation projects within the IS department, from inception to completion, ensuring alignment with organisational objectives and strategies
Collaborate with key stakeholders to define project scope, objectives, and deliverables
Support the development and implementation of project plans, timelines, and milestones to ensure successful project execution
Ability to identify and mitigate project risks and issues and escalate as necessary to ensure timely resolution
Capability Planning:
Support and monitor project resources availability and identify gaps related to project objectives
Collaborate with other departments to ensure alignment of capability plans within the IS department with organisational needs
Gantt Planning and Execution:
Support and develop detailed project plans using Gantt charts or similar tools, outlining tasks, dependencies, and timelines
Monitor project progress against the plan within the IS department, identifying deviations and implementing corrective actions as needed
Support and monitor timely completion of project milestones and deliverables within the IS department
Artificial Intelligence and Business Intelligence:
Stay updated on emerging trends and technologies in artificial intelligence and business intelligence
Support and identify opportunities to leverage AI and BI solutions to enhance project outcomes within the IS department and drive business value
Collaborate with internal teams within the IS department and external partners to integrate AI and BI capabilities into project deliverables
Training Outcome:Depending on candidate’s development and Business need, future prospects may include continued employment within TEL, career development, skill development and global opportunities.Employer Description:Tokyo Electron is a leading global manufacturer of innovative production systems for the semiconductor industry. With a team of more than 17,000 employees in 18 different countries, we are continuously working on developing high-quality, technologically qualitative products.
For more information on the TEL Group, please visit the company website www.tel.comWorking Hours :Monday to Friday.
Office working hours are 08.30am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Proactive approach,Interpersonal skills,To maintain accurate records,Time management skills,Meet tight deadlines,Customer service skills,Being solution focused,Understanding of compliance,Proactive....Read more...
Enter allocated credit limits by office into the integrated trading system to support accurate credit analysis.
Help maintain and organise customer files, ensuring records are complete and compliant.Respond to report requests from counterparties and internal stakeholders.
Support credit line monitoring and escalate risks (as defined by the company) when necessary.
Assist in tracking and supporting with the administration of credit renewals in a timely fashion.Operational Support
Gain insight into the trade lifecycle and support day-to-day operational administrative processes when needed.
Help ensure smooth information flow between teams and platforms, supporting accuracy in both SAP and Trinity trading systems.
Compliance
Learn how internal controls work and why they matter in a regulated financial environment.
Assist in maintaining systems and controls that comply with internal, external, Financial Reporting Compliance (FRC), and FCA audit requirements.
Support the documentation and updating of process controls as needed.
Ad Hoc and Project Work
Collaborate with colleagues on team projects, helping and covering where needed.
Participate in system regression testing and improvement projects to improve operational efficiency.
Training:Level 3 Business Administrator Apprenticeship - (Standard).Skills, Knowledge and Behaviours.You will be given day release to attend New City College 1 day per week. Training Outcome:Route into the Operations team and eventual Trading related roles.Employer Description:The London Office is a Trading office for Platinum Group metals. It is part of a standalone subsidiary referred to as Environmental Catalyst and Metal Solutions (ECMS) and is wholly owned by BASF. The ECMS business is dedicated to Mobile Emissions Catalysts, Precious Metals Trading, Recycling and related Products and Services. The group operates globally in over 15 countries and comprises of approximately 20 production sites and over 4,000 employeesWorking Hours :Monday to Friday 9am to 5pm. Thursday and Friday working from home. 7.25 hours per day, ¾ hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
The duties will depend on your experience and training. Generally, you'll need to:
Deliver tailored teaching activities to pupils on either a one-to-one basis or in small groups
Make sure that the pupils you support are able to engage in learning and stay on task during the lesson or activity
Support the social and emotional development of pupils, reporting any issues when required
Support the teacher in managing challenging pupil behaviour and promoting positive behaviour
Listen to pupils read and read to pupils as a class, group or one-to-one guide and monitor pupil progress
Help with the planning of some lessons
Provide detailed and regular feedback to teachers on pupils' progress
Carry out administrative duties, such as preparing classroom resources
Look after pupils who have had accidents, need help dressing or are upset
Create art displays of pupils' artwork
Provide support outside of your normal classes, such as helping during exams, covering TA absences or going on school trips
Help with extracurricular activity such as breakfast and after-school clubs, homework club, revision sessions or lunchtime duties
Supervise other support staff
Coordinate specific areas of teaching support once you have the right level of experience
Training:The apprentice will attend the Filton Campus of SGS College, on a Tuesday, Term Time only where training will take place. Training Outcome:As well as ensuring full competency as a Teaching Assistant, this standard provides a foundation for potential progression into a number of career paths in the Educational sector including Higher Level Teaching Assistant, Assistant Teacher and Teacher.Employer Description:Parkwall Primary School is situated on a large green site on the eastern fringe of Bristol which draws children from Cadbury Heath, Longwell Green and Barrs Court areas. The school is part of The Park and Parkwall Federation which serves communities in Kingswood and Cadbury Heath.Working Hours :Monday to Friday, with a college day release, exact working hours to be agreed between apprentice and manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Static Electrician – Coventry Benefits: £37-39,000 / 40 Hour week / Mon – Friday /8am-5pm / 25+8 days holidays / Pension We are a well known international facilities management company based in 30 different locations world wide. We pride ourselves on providing a work life balance and support all of our employees whether it be in work providing training and support, or just personal life circumstances! We are looking to recruit experienced Electrician to be based on our government site in Coventry. This is a static position – no travel, overtime, or on-call required – offering excellent work-life balance and a clean, professional environment. Key Responsibilities:
Perform electrical maintenance and repairs in an office environment
Conduct fault finding and diagnostics on electrical systems.
Carry out periodic inspections and testing in accordance with the latest regulations.
Ensure all work complies with health and safety regulations.
Provide excellent customer service when interacting with clients and site managers.
Maintain accurate records of completed work and materials used.
Attend emergency call-outs when required.
General maintenance and ad hoc repairs as required
Requirements:
18th Edition
NVQ Level 3 electrical installation
Able to pass SC
....Read more...
A Typical Day In The Job:
Monitor, maintain, and repair a wide range of PCs, printers, and peripherals.
Diagnose and resolve hardware and software faults under guidance.
Install and configure new IT equipment and follow standard build procedures.
Maintain accurate records of hardware, repairs, and inventory.
Provide first-line support to staff and students, escalating issues where necessary.
Perform user account maintenance tasks, including password resets and access permissions.
Install and maintain standard network cabling and ensure connections are secure.
Support backup, virus protection, and security procedures.
Training:Online with a qualified coach.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Stamford Park Trust is a forward-thinking multi-academy trust, dedicated to delivering high-quality education across its schools. We are committed to developing our staff and creating opportunities for learning and growth. With a collaborative and innovative environment, the Trust provides an exciting platform for individuals seeking a future in IT and education.Working Hours :Working Hours: Monday to Friday, 8:30AM – 4:30PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Duties include:
First point on contacts for incoming call and visitors
Receiving deliveries and dealing with outgoing mail
Scanning the daily post and faxes and linking them to the case management file
Secretarial and basic cashiering duties
Contribute to maintaining a safe and healthy working environment
Contribute to maintaining and improving office procedures
Any other duties which, from time to time, are required by the firm
Training:
Level 3 Business Apprenticeship Qualification
Training and training location to be confirmed
Training Outcome:There may be a permanent position available upon successfully completing the apprenticeship.Employer Description:We are an owner-managed law firm with a talented team of solicitors, STEP practitioners and experienced legal support advisors. Our office is in Poynton, but we support clients both locally and nationally.Working Hours :Monday to Friday – between 8:45am to 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Ability to work accurately,Resilience,Work under pressure,Willing to learn,Confident on the phone....Read more...
Resolve first-line IT support queries including password resets, MFA setup, and student account management using the ManageEngine Service Desk platform
Respond to incidents according to SLA guidelines (Red/Amber/Green) and the Trust’s priority matrix
Manage file server permissions and process security access requests
Use Active Directory and Microsoft/Azure admin tools to manage accounts and permissions
Configure, upgrade, and install hardware (desktops, laptops, printers, phones) for new starters
Deploy and monitor devices across wired and wireless networks
Support scheduled and ad-hoc system upgrades across school sites
Training:
IT Solutions Technician Level 3 Apprenticeahip Standard
Online with qualified trainers
Training Outcome:
Potential full time role upon completion
Employer Description:Archway Learning Trust is a multi-academy trust based in Nottingham, with a strong commitment to educational excellence, values-driven leadership, and inclusive learning. Rooted in our Christian ethos, we aim to transform the lives of young people through outstanding education, innovation, and care. Learn more about our story: Our StoryWorking Hours :Monday - Friday, 8.30am - 4.30pm (All Year Round)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Assist in executing email marketing campaigns to engage their members and promote events and initiatives
Collaborate with the team to update and maintain the website, ensuring content is current and relevant
Work closely with PR agencies to coordinate press releases and media relations activities
Support in basic design work for marketing materials, ensuring brand consistency and visual appeal
Contribute to the creation of brochures and promotional materials to showcase products and services
Assist in promoting forums and events through various channels, including social media and email
Contribute to copywriting efforts for marketing collateral, ensuring messaging is clear, concise, and engaging
Training:
Multi-channel Marketer Level 3 Apprenticeship Standard
Full training and support will be provided by your workplace mentor and from the Baltic team
Training Outcome:
Possible progression upon completion of the apprenticeship
Employer Description:Baltic Apprenticeships are excited to work alongside Builders Merchants Federation who are part of the premier trade association representing merchants and suppliers in the UK and Ireland. With a vision to enable members to 'build excellence' in the building materials sector.Working Hours :Monday - Thursday, 8.30am-5.00pmSkills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Team working,Creative....Read more...
