Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Part of the wider Lookers group originally founded in 1908, we parallel the pedigree and quality credentials offered by Ford themselves
Demonstrated through our committed approach to delivering excellent customer care, you can be assured of an industry leading experience. From your initial enquiry right through to comprehensive aftersales care, our values of " for you, for life" are demonstrated in everything that we do. Our sales specialists are helpful, knowledgeable and enthusiastic and in the event you wish to purchase one of our quality vehicles, will be able to advise you on all the financial options available.
Our stock levels at all locations are always generous to bring you the best possible choice and variety. Select from a wide range of new and pre-owned cars. Whether you are a new driver looking for your first reliable yet cool car or an experienced motorist seeking a sophisticated and upscale model, we can match the right vehicle to your lifestyle. When you choose from our Approved Used selection, you will also be delighted with the number of accessories, specification levels and engine options offered with each car.
Our aftersales department also consistently demonstrates high standards of professionalism and customer care. All of our staff are trained to the highest standards which means you are assured of the most efficient servicing, maintenance, parts replacement, and accident repairs possible.
Whether you are a new or existing customer, looking for reliable servicing or repairs, you will find a warm and friendly welcome and memorable retail experience with Lookers.Working Hours :Monday- Friday
8.30am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
You will - under supervision - undertake and develop an understanding of the duties and responsibilities outlined below:
Identify and undertake appropriate trade work tasks as directed
Work collaboratively as part of a team to meet the service priorities, work targets and plans
Liaise with other employees, team leader/supervisor or managers as necessary in order to complete specified tasks in order meet the required portfolio on site evidence
Carry out and complete work in-line with relevant legislation, regulations or other standards and in a competent manner
Ensure you are aware of, and comply with, all risk assessments, safe systems of work and any other health and safety information, guidance or procedures related to the work activities of the appropriate trade and ask for clarification if this is not fully understood
Repairs and Maintenance Service/CRS Apprentice
Complete appropriate health and safety paperwork/checks
Ensure all accidents/near misses are reported to your team leader/supervisor
Undertake all work/tasks in accordance with current legislation, British Standards, Codes of Practice and recognised industrial standards for such work, and ensure any damage to the fabric of the property or building is minimised in undertaking the relevant repair or maintenance
Receive, plan and complete job orders on time, following the correct procedures to an acceptable standard
Effectively use any relevant ICT equipment and information systems in order to effectively undertake the required duties
Take good care of, and use correctly, all tools, equipment, personal protective equipment and any other resources issued to you
Notify your team leader of any absences from work or college or any other associated issues
Ensure compliance with all SCC Policies and procedures and in particular the Code of Conduct, the Social Networking Policy and Dignity and Respect at Work to ensure behaviour standards are met
To ensure compliance with the, ICT Acceptable Use Policy, Data Protection Act and other relevant legislation
Ensure you understand and comply with all the customer care and service standards
Create maintain and build constructive working relationships with team members, other members of staff, customers and members of the public ensure compliance with any policies procedures
Training:
You will be working towards a Level 3 Plumbing & Domestic Heating Technician Standard qualification
Training will be one day a week
Training Outcome:
Have the potential to secure a permanent job with us upon successful completion of your apprenticeship
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England.Working Hours :Monday to Friday, 37 Hours a week between 8/9am - 4/5pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Level 2 apprentice in a retail pharmacy, you will be responsible for supporting the work of the registered pharmacist and other members of the pharmacy team.
Your duties may include:
Assisting with the dispensing of prescriptions and ensuring they are accurately labelled and stored
Preparing and dispensing over-the-counter medicines and other healthcare products
Managing stock levels and ensuring medicines are stored appropriately
Providing basic advice to customers about common ailments and over-the-counter medicines
Performing administrative tasks, such as answering the phone, booking appointments, and filing records
Supporting the delivery of pharmacy services, such as smoking cessation and emergency hormonal contraception
Maintaining a clean and safe working environment, including ensuring that all health and safety procedures are followed
Throughout your apprenticeship, you will also be expected to develop your knowledge of the pharmacy industry, including regulations and guidelines surrounding the handling and dispensing of medicines, customer service skills, and general pharmacy practice.
You will work under the supervision of a registered pharmacist and other members of the pharmacy team, receiving support and guidance as you learn and develop your skills.Training:The Level 2 Pharmacy Apprentice will undergo a comprehensive training program that includes on-the-job training and classroom-based learning.
The training will cover various areas such as pharmacy laws and regulations, health and safety procedures, pharmacy practice, handling and dispensing of medicines, customer service skills, stock management, administrative tasks, and common ailments and over-the-counter medicines.
Upon completion of the apprenticeship, the apprentice will receive a nationally recognised Level 2 Pharmacy Service Assistant qualification.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
Blended on/off the job training and location to be confirmed.Training Outcome:As a Level 2 Pharmacy Assistant, you will be qualified to work under the supervision of a registered pharmacist in a pharmacy setting.
Your main duties may include dispensing prescriptions, preparing medicines, managing stock, and providing customer service. With experience and further training, you can progress to become a Level 3 Pharmacy Technician and take on more responsibilities, such as managing a team, providing more complex pharmaceutical services, and working with other healthcare professionals to support patient care.
There may also be opportunities to specialise in areas such as hospital pharmacy or mental health pharmacy. As the demand for pharmaceutical services increases, there is a good demand for qualified pharmacy technicians, and there may be opportunities for career advancement, increased pay, and job stability. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday to Friday, 9.00am to 6.00pm, shifts.
May work one evening and alternate weekends.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
As an apprentice you will learn all the skills to become a top Autocare Technician with a fantastic range of future career options ahead of you. You will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
Due to the UK skills shortage within the automotive sector, you will be the next generation of technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Duties include:
Find and diagnose faults using hand tools or a computer
Advise customers on what repairs are needed
Estimate time and costs for jobs
Road test vehicles to check repairs
Tyre fitting
Repairs to exhausts, batteries, brakes, and servicing
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:We are a fully equipped fully qualified workshop with dedicated facility to See the job through, whether it be your everyday service, tyres and MOT work or more bespoke and specialist work on your loved classic or modified weekend car.
You'll be surprised what our qualified team can do under one roof. we can help you with any aspect of repair on your vehicle.
We specialise in classic, custom and rare cars and we excel At panel Fabrication and welding. And offer Services for corrosion repair That are in-line with industry standards and often above!
We also offer a recovery service for most vehicles, whether it be near or far our dedicated team will get your pride and joy here safely ready to undertake whatever work you have plannedWorking Hours :Monday to Friday, 08:00 - 17:00.
30 minute lunch break.Skills: Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
If you would like to gain experience and knowledge in the following areas to start your career in the motor industry, this is the apprenticeship for you!
Responsibilities will include:
Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service
Hybrid / Electric vehicle system and safe working practices
Vehicle 4-wheel geometry principles
Vehicle systems including battery, charging and air conditioning
Tyre maintenance, legislation and technical information
Fundamentals of specialist vehicle systems
Use a range of tools, measuring and diagnostic equipment to identify and repair similar system faults
Experience how the business works and how you contribute to the overall results, demonstrating commercial awareness
Training:
Delivery of the Level 2 Autocare Technician Apprenticeship Standard qualification; one day per week at the GTA
English and maths Functional Skills up to level 1 if required
Training Outcome:
Upon successful completion of this apprenticeship you will have the opportunity to progress onto a light vehicle maintenance apprenticeship standard (Level 3 equivalent)
Employer Description:Our main aim from day one has been to look after our customers by offering an excellent level of customer service, combined with friendly sales staff, high quality workmanship and, of course, very competitive prices.
Our commitment to our customers has resulted in a high level of people returning to us again and again; we then knew we had the right strategy. With this in mind we opened our second depot in Beverley, followed by Willerby (West Hull), then South Orbital (Hull). This meant we could offer the people and businesses of the city of Hull and surrounding areas a depot close to them.
After our depots in Hull became established, we then opened Scunthorpe and Grimsby, and continued our philosophy of excellent customer care. Most recently our two depots in Sheffield were opened and Howden followed shortly after that.
We plan to continue expanding within our existing region, but we’re not growing just to be the biggest; we intend to remain a company that offers excellent value for money to our customers and be small enough to care yet big enough to offer some of the best deals around.Working Hours :Monday- Saturday, between
08:30 - 17:30Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Physical fitness....Read more...
If you would like to gain experience and knowledge in the following areas to start your career in the motor industry, this is the apprenticeship for you!
Responsibilities will include:
Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service
Hybrid / electric vehicle system and safe working practices
Vehicle 4-wheel geometry principles
Vehicle systems including battery, charging and air conditioning
Tyre maintenance, legislation and technical information
Fundamentals of specialist vehicle systems
Use a range of tools, measuring and diagnostic equipment to identify and repair similar system faults
Experience how the business works and how you contribute to the overall results, demonstrating commercial awareness
Training:
Delivery of the Level 2 Autocare Technician Apprenticeship Standard
One day per week at the GTA
English and maths Functional Skills up to level 1 if required
Training Outcome:
Upon successful completion of this apprenticeship you will have the opportunity to progress onto a light vehicle maintenance apprenticeship standard (level 3 equivalent)
Employer Description:Our main aim from day one has been to look after our customers by offering an excellent level of customer service, combined with friendly sales staff, high quality workmanship and, of course, very competitive prices.
Our commitment to our customers has resulted in a high level of people returning to us again and again; we then knew we had the right strategy. With this in mind we opened our second depot in Beverley, followed by Willerby (West Hull), then South Orbital (Hull). This meant we could offer the people and businesses of the city of Hull and surrounding areas a depot close to them.
After our depots in Hull became established, we then opened Scunthorpe and Grimsby, and continued our philosophy of excellent customer care. Most recently our two depots in Sheffield were opened and Howden followed shortly after that.
We plan to continue expanding within our existing region, but we’re not growing just to be the biggest; we intend to remain a company that offers excellent value for money to our customers and be small enough to care yet big enough to offer some of the best deals around.Working Hours :Monday - Saturday, between 08:30 - 17:30. Days and shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Physical fitness....Read more...
If you would like to gain experience and knowledge in the following areas to start your career in the motor industry, this is the apprenticeship for you!
Responsibilities will include:
Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service
Hybrid / Electric vehicle system and safe working practices
Vehicle 4-wheel geometry principles
Vehicle systems including battery, charging and air conditioning
Tyre maintenance, legislation and technical information
Fundamentals of specialist vehicle systems
Use a range of tools, measuring and diagnostic equipment to identify and repair similar system faults
Experience how the business works and how you contribute to the overall results, demonstrating commercial awareness.
Training:
Delivery of the Level 2 Autocare Technician Apprenticeship Standard; one day per week at the GTA
English and maths Functional Skills up to level 1 if required
Training Outcome:
Upon successful completion of this apprenticeship you will have the opportunity to progress onto a light vehicle maintenance apprenticeship standard (level 3 equivalent)
Employer Description:Our main aim from day one has been to look after our customers by offering an excellent level of customer service, combined with friendly sales staff, high quality workmanship and, of course, very competitive prices.
Our commitment to our customers has resulted in a high level of people returning to us again and again; we then knew we had the right strategy. With this in mind we opened our second depot in Beverley, followed by Willerby (West Hull), then South Orbital (Hull). This meant we could offer the people and businesses of the city of Hull and surrounding areas a depot close to them.
After our depots in Hull became established, we then opened Scunthorpe and Grimsby, and continued our philosophy of excellent customer care. Most recently our two depots in Sheffield were opened and Howden followed shortly after that.
We plan to continue expanding within our existing region, but we’re not growing just to be the biggest; we intend to remain a company that offers excellent value for money to our customers and be small enough to care yet big enough to offer some of the best deals around.Working Hours :Monday - Saturday, between 08:30 - 17:30.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Physical fitness....Read more...
If you would like to gain experience and knowledge in the following areas to start your career in the motor industry, this is the apprenticeship for you!
Responsibilities will include:
Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service
Hybrid/Electric vehicle system and safe working practices
Vehicle 4-wheel geometry principles
Vehicle systems including battery, charging and air conditioning
Tyre maintenance, legislation and technical information
Fundamentals of specialist vehicle systems
Use a range of tools, measuring and diagnostic equipment to identify and repair similar system faults
Experience how the business works and how you contribute to the overall results, demonstrating commercial awareness
Training:
Delivery of the Level 2 Autocare Technician Apprenticeship Standard qualification; one day per week at the GTA
English and maths Functional Skills up to level 1 if required
Training Outcome:Upon successful completion of this apprenticeship you will have the opportunity to progress onto a light vehicle maintenance apprenticeship standard (level 3 equivalent).Employer Description:Our main aim from day one has been to look after our customers by offering an excellent level of customer service, combined with friendly sales staff, high quality workmanship and, of course, very competitive prices.
Our commitment to our customers has resulted in a high level of people returning to us again and again; we then knew we had the right strategy. With this in mind we opened our second depot in Beverley, followed by Willerby (West Hull), then South Orbital (Hull). This meant we could offer the people and businesses of the city of Hull and surrounding areas a depot close to them.
After our depots in Hull became established, we then opened Scunthorpe and Grimsby, and continued our philosophy of excellent customer care. Most recently our two depots in Sheffield were opened and Howden followed shortly after that.
We plan to continue expanding within our existing region, but we’re not growing just to be the biggest; we intend to remain a company that offers excellent value for money to our customers and be small enough to care yet big enough to offer some of the best deals around.Working Hours :Monday - Saturday, between 08:30 - 17:30.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Physical fitness....Read more...
Provide initial support to customers via phone, email, and remote tools
Log, diagnose, and resolve technical issues for users
Assist in managing hardware and software installations, upgrades, and troubleshooting
Work closely with experienced technicians to develop technical and customer service skills
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work based project and presentation
Portfolio based interview
Training Outcome:
Once qualified, the apprentice will become a member of the helpdesk team where we have a 1st, 2nd or 3rd line
Depending on the desire and qualities of the individual, paths to the Technical Consultancy team are also open after helpdesk experience
Employer Description:At Bluespires, we pride ourselves on doing things differently. Our focus is on creating an environment where everyone, including our clients, team, community, and the environment, is treated with utmost consideration. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development, and recognition, we ensure that our team members grow both professionally and personally. A healthy work-life balance and tangible career advancement opportunities are integral to our commitment. Join us and become part of a supportive and enjoyable work culture where you matter.Working Hours :Monday - Friday, 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will work with the existing team to help grow JCB phone's brand presence, digital community, and ultimately online sales.
Social:
Help run and manage organic social media content
Reply to comments and react on influential posts
Create content, campaigns and fun community posts
Drive the social calendar with regular posts
Collab with influencers and potential partners
Customer service:
Reply to customers emails from the site
Respond to customers on marketplaces
Respond to customers on social media via comments or direct messages
Respond to customer reviews on Trustpilot
CRM:
Build emails to go along with current content strategy
Manage a sent calendar
Help manage and create flows for abandoned carts and signups
Grow the CRM community base
Website and Merchandising:
Help keep the website up to date
Carry out basic SEO tasks
Manage stock and pricing across websites and marketplaces
Marketplaces:
Manage listings across Amazon and Ebay
Engage in promotional campaigns
Sales and Growth:
Help drive sales across all digital platforms
Come up with campaigns to bring in new customers
Reporting:
Create weekly reports for all the above areas and report to higher up
Training:
Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Possible full-time role upon successful completion of the apprenticeship
Employer Description:The company sell and distribute durable smartphones and cases for people who work or play in rugged, extreme conditions.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Team Working,Organisation Skills....Read more...
Assisting in setting up, operating, and monitoring CNC lathes, mills, or grinding machines for valve components
Using callipers, micrometres, depth gauges, and coordinate measuring machines (CMM) to check tolerances
Learning CNC programming languages to modify or adjust machine operations
Learn how to read and interpret blueprints, CAD drawings and technical instructions
Conducting basic quality checks and reporting deviations
Training:Level 3 Machining Technician Apprenticeship Standard:
The successful candidate will attend Kirklees College Engineering Centre in Huddersfield one day per week for the duration of the apprenticeship.
The final year will involve completion of a portfolio and preparation for End Point Assessment (EPA). This measures the skills, knowledge and behaviours outlined in the standard and is carried out by ESFA approved organisations independent from the college.Training Outcome:Once our apprentices have successfully completed their Apprenticeship standard, and subject to vacancies at the time, there will be an opportunity to apply for further employment. KKI offer career progression & development opportunities for Higher Education i.e. Studying for an HNC/HND, Bachelor’s degree in Mechanical Engineering Industry Certifications – Gaining qualifications in production engineering, for the right candidates.Employer Description:We engineer and supply high-quality valves to perform in some of the most severe service conditions throughout the world. As experienced valve manufacturers, we’ve built a reputation for providing high-performance products on time and at a competitive price. Our customers operate in some of the world’s most demanding industries. Whilst the opportunities may be vast, the consequences of failure can also be catastrophic. Our engineering quality, customer focus and fast technical responses give our customers the peace of mind they need.Working Hours :Monday to Thursday, 07:30 - 16:00. Friday, 07:30 - 12:30.Skills: Attention to detail,Problem solving skills,Patience,Mathematic skills,Persistence,Reliable,Punctual,Troubleshooting Skills,Good work ethic....Read more...
Primarily based within the Service Desk team with work experience within the Science Support, Infrastructure & Networks teams within NPL’s IT Services department. You will provide first line support to end users and scientists and support for IT projects gaining a real understanding of all aspects of IT. The role requires a high degree of team working and end user interaction to provide great customer service. You’ll also be offered training to improve your communication skills, time management, team working and presentation skills.
As a IT Solutions Technician Apprentice, you will gain experience in:
IT Service Desk providing help and support to end users on the phone, email and in person
Diagnosing, researching and resolving PC related hardware and software issues
Setting up PCs and laptops and installing software
Operating Systems – Windows/Linux
Network administration of data and VOIP systems
Administering server applications including Email, Database and backup systems
Support and administration of financial / business applications
Assisting with the delivery of projects
Microsoft Office 365 and Cloud services
Unified Communication technologies
Cybersecurity and awareness programmes
Service management and reporting
What you will bring to the role:
A professional approach to work, and willingness to work in a fast-paced environment.
Strong interpersonal and communication skills.
Good team working skills, demonstrating cooperation and flexibility.
Great attention to detail.
Resilience and determination to keep going at times when the work is challenging.
Good time management skills. All aspects of work will need to be delivered to the highest quality without exception and so the ability. to plan and organise. This role requires meeting coursework deadlines and attendance of lectures and observations.
Apprentices entering this role will need to practice their work within Standard Operating Procedures and comply with all policies and procedures applicable to their role. This particular role will also require the individual to meet the academic and vocational elements of the apprenticeship framework, attending where possible all lectures, exams and observations.Training:Apprentices will be required to attend college at least x 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
• Work towards gaining a full Level 3 IT Solutions Qualification.
• Employment Rights and Responsibilities.
• Skills, Knowledge, and Behaviours.
• Standard and End Point Assessment.
Other training will be provided by the employer as required to enable the fulfilment of the job role. Training Outcome:On completion of the apprenticeship and end point assessment could lead to you being offered a permanent position with NPL.Employer Description:As the UK's National Measurement Institute, NPL develops and maintains the national primary measurement standards. From new antibiotics to tackle resistance and more effective cancer treatments to unhackable quantum communications and superfast 5G, technological advances must be built on a foundation of reliable measurement to succeed.Working Hours :Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Keech Hospice in Luton provide free specialist end-of-life hospice care for people of all ages. Caring and supporting adults across Bedfordshire and children and their families across Bedfordshire, Hertfordshire, and Milton Keynes with life-limiting conditions. At home, in hospice, or wherever they are needed.They now have an amazing opportunity for someone who is looking to begin a career in IT.They are looking for an apprentice to join their friendly team. So what will you be doing in this role?You will provide technical support to Keech Hospice staff, you will learn the skills to:Provide first line technical support to resolve operational ICT problems for Keech Hospice staff.Escalate technical issues to Managed Service Provider (MSP) helpdesk as required.Work with staff, MSP, ICT Systems Manager, external support providers in providing a full suite of ICT support.Provide guidance and support to staff to allow them to resolve their own technical issues.Highlight repeat/major issues to wider ICT team for action.You will also deploy ICT equipment across the organisation:To raise request for, take delivery of, and setup equipment.Identify areas of concern with existing equipment.Decommission end of service equipment.To work with wider ICT team to make recommendations and improvements.To liaise as appropriate with external ICT contractors:You will support staff to resolve ICT issues in a timely manner.Liaise with ICT suppliers/contractors to resolve issues that require external support or intervention and liaise with other relevant external contractors as required.To improve ICT practices within Keech Hospice:You will assist with implementing ICT and digital developments across the organisation, and also assist with implementing improved ICT and digital practices across the organisation.Report potential improvements to the ICT Systems Manager.Assist in developing staff to acquire skills and understanding to improve their ICT and digital practices.Work to ensure that physical and technical ICT security and information governance policies and procedures are adhered to.Other duties:Other tasks appropriate to the post, which may be allocated from time to time after prior discussion.Training:Level 3 Information Communications TechnicianTraining Outcome:On completion of the apprenticeship the employer will discuss next steps,Employer Description:Keech Hospice provide free specialist end-of-life care for people of all ages. Caring and supporting adults across Bedfordshire and children and their families across Bedfordshire, Hertfordshire, and Milton Keynes with life-limiting conditions. At home, in hospice, or wherever we’re needed.Working Hours :Monday - Friday 9.00am to 5.00pmSkills: communication skills,good timekeeping,IT skills,Motivated....Read more...
Are you ready to dive into a rewarding career in plumbing? Look no further!
Join the dynamic team at M&N Heating & Plumbing as a Plumbing Apprentice and embark on a journey towards becoming a skilled professional in the plumbing industry. Whilst studying one day a week at Moulton College in Northamptonshire. Based just outside Banbury, M&N Heating serve Oxfordshire, Northamptonshire, Buckinghamshire and Warwickshire.
What M&N Heating & Plumbing Offer:
Comprehensive hands-on training by experienced professionals
Gain practical experience in new build properties
Opportunity to learn essential plumbing skills, from installations to repairs
Supportive work environment fostering growth and development, this is proven through their dedicated team culture and longstanding employees who have progressed from the apprenticeship program
Potential for career advancement within this reputable company
Opportunity to work in the Oxfordshire & Northamptonshire regions
Competitive compensation and benefits package
Requirements:
Enthusiasm for learning and working with your hands
Strong work ethic and dedication to excellence
Ability to follow instructions and work well in a team
Good communication skills and be self-motivated
Level 2 in Plumbing is desirable but not essential
Maths and English Level 2 (desirable)
Driving License (desirable)
How to Apply:
Please click the link and complete the application form, closing date is 22nd May 2025
Join us and take the first step towards a fulfilling and prosperous career in the plumbing industry! Apply now!
Training:
Level 3 Plumbing & Domestic Heating Technician Apprenticeship Standard
Training Outcome:
Qualified Plumber
Employer Description:As Oxfordshire's largest independent heating and plumbing company, we offer a complete and professional service, covering gas, oil, electric and solar powered central heating and hot water systems, including installation, repairs and servicing.Working Hours :Monday - Friday, hours are to be confirmedSkills: Communication Skills,Enthusiasm for Learning,Team Player....Read more...
Utilise the salesforce claim handling platform to resolve claims in line with customer and business expectations.
Develop product knowledge working through the assembly process in production and also skill training on the job.
Understand how to access and read technical drawings and resources to apply to customer requests.
Working towards becoming competent in the resolution of service requests based around product and system knowledge from internal training and development as well as on the job learning.
Supporting the existing team with information gathering where complex issues are being managed.
Assigned SMART objectives through PPP system, these are a combination of individual and top- level team objectives which the individual can influence.Specific tasks will be assigned by the QA/TSG Manager or an assigned supervising engineer
Work within a strong team and be time focused.
Individual can plan own workload around agreed timescales, must be capable of questioning others to obtain information.
Training:You will be studying a Level 3 Level 3 Engineering and Manufacturing Support Technician apprenticeship standard over an 42-month period. This is a work based programme where you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.Training Outcome:Potential full time position available upon completion of apprenticeship.Employer Description:Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Parker Hannifin provides expert industry knowledge, innovative engineering, and robust solutions for a cleaner, greener tomorrow. At Parker Hannifin, you have the individual scope for development to discover a broad range of topics and possibilities to which you can contribute your own ideas. Parker Hannifin is an equal opportunity employer and aware of its responsibility toward people with disabilities.Working Hours :Monday to Thursday, between 8:00am - 4:30pm. Friday, 8:00am - 1:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Day to day tasks include:
You will be buddied up with a mentor engineer who you will shadow to learn crucial skills and best business practices
Support engineering team with general duties
Learn to opearte a CNC machine, and over time operate multiple at a time
Progress learning with an ambition to automate the process where possible over time
You will learn skills like setting machines, operating various programs controls like Fanuc, Siems and Mazak, setting fixtures, support and exposure to complicated jobs to learn.
Start on basic and lighter parts and machines and progress to more complex jobs
Training:This is a 3 year Level 3 Engineering Machining technician qualification.You will be required to attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, for the first 14 months spending 2.5 days a week at the training provider to undertake a variety of engineering training and theory work.Training Outcome:Upon successful completion of the apprenticeship there will be a full time position available within ABL or other companies within the Amari Metal group. Opportunity for progression to a higher qualification.Employer Description:ABL Aluminium Components specialises in the supply, fabrication, finishing and assembly of aluminium extrusions.
The company was established in 1975 and operates from a 5000m2 facility in Birmingham, just 5 miles from Birmingham airport and the motorway network. ABL Aluminium Components adopts a very high customer service ethic which it brings to the various market sectors it serves.
"In practice, this means we offer consistently high quality, reliable delivery and competitive prices. We also aim to ensure that our customers can source components and assemblies from ABL Aluminium Components with the minimum of hassle which in turn allows them to stay focused on their core business"Working Hours :Monday- Thursday, 7:30am - 4:30pm.
Friday, 7:30am - 11:30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important asset.The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairsIdentify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairsIdentify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important asset.The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacturer’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend the academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Respond to both client queries and requests, and other internal departments within agreed timescales and in line with our Company procedures.
The deployment of our Client solutions, racks and related equipment to agreed plans, provided by our project teams.
Provide expert cabling support including crimping, patching, labelling, running and terminating.
Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction.
Follow escalation processes; tickets to support management and other teams as required.
Liaise with both Clients and Third party suppliers when onsite, and report / escalate any client problems.
Monitoring and escalation of critical infrastructure
Site Access Management, if there is no onsite security.
Assist with troubleshooting faults
Install and decommission redundant equipment and cabling.
Work closely with all members of the DC and wider operational teams to ensure efficient, productive and high quality service to our clients within Pulsant live Data Centre.
Stock control of Pulsant assets and store management.
Manage, categorise and prioritise all relevant tickets; these include problems, queries and requests regarding Pulsant services.
Additional Responsibilities / Requirements:
Flexibility is required of all job holders to adjust responsibilities as required by their People Leaders.
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
This list is not exhaustive but provides an indicator of likely tasks and responsibilities.
Training:You will work towards the L3 Information Communications Technician standard. Studying part time remotely with Gateshead College 1 day per week and the other 4 days you will be working as part of our Data Centre team within one of our Data Centres.Training Outcome:Possible progression to advanced apprenticeship/full-time employmentEmployer Description:Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 300 people across our data centres and three core corporate office locations in Edinburgh, Gateshead and Maidenhead have a strong heritage in helping over 1000 clients to achieve their digital ambitions.Working Hours :Day Shifts, aligned with local schedulesSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Solutions driven,Positive outlook,Friendly,Open to new ideas,High degree of accuracy,Ability to work to deadlines,Work well under pressure....Read more...
Key Responsibilities:
Respond to both client queries and requests, and other internal departments within agreed timescales and in line with our Company procedures.
The deployment of our Client solutions, racks and related equipment to agreed plans, provided by our project teams.
Provide expert cabling support including crimping, patching, labelling, running and terminating.
Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction.
Follow escalation processes; tickets to support management and other teams as required.
Liaise with both Clients and Third party suppliers when onsite, and report / escalate any client problems.
Monitoring and escalation of critical infrastructure
Site Access Management, if there is no onsite security.
Assist with troubleshooting faults
Install and decommission redundant equipment and cabling.
Work closely with all members of the DC and wider operational teams to ensure efficient, productive and high quality service to our clients within Pulsant live Data Centre.
Stock control of Pulsant assets and store management.
Manage, categorise and prioritise all relevant tickets; these include problems, queries and requests regarding Pulsant services.
Additional Responsibilities / Requirements:
Flexibility is required of all job holders to adjust responsibilities as required by their People Leaders.
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
This list is not exhaustive but provides an indicator of likely tasks and responsibilities.
Training:You will work towards the L3 Information Communications Technician standard. Studying part time remotely with Gateshead College 1 day per week and the other 4 days you will be working as part of our Data Centre team within one of our Data Centres.Training Outcome:Possible progression to advanced apprenticeship/full-time employmentEmployer Description:Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 300 people across our data centres and three core corporate office locations in Edinburgh, Gateshead and Maidenhead have a strong heritage in helping over 1000 clients to achieve their digital ambitions.Working Hours :Day Shifts, aligned with local schedulesSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Solutions driven,Positive outlook,Friendly,Open to new ideas,High degree of accuracy,Ability to work to deadlines,Work well under pressure....Read more...
