We have been working with apprentices since 2010 and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer and our duty is to make sure we can unlock that talent within yourself.
From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days are ever the same. You will get to experience working in a professional environment providing you invaluable skills for any role even beyond working with Focus.
Duties you will get to learn and could be involved in include:
Software support via telephone and email
Software and database installations
SQL queries and understanding of SQL Server
Crystal report writing
Problem solving
Software testing
Demos and webinars
Time ups and software customisations
Azure server management
As your progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further areas of the business.Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work based project and presentation
Portfolio based interview
Training Outcome:Potential for long term opportunities and new roles within the businessEmployer Description:Focus Micro Systems are an In House Software Development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up.
We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.
Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent.
We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
We have been working with apprentices since 2010 and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer, and our duty is to ensure that together we can prove this.
You will be part of a development team where you will be shown how to board out designs and solutions to customer requests. You will get involved in working with the team to take these solutions and implement them in code, test and deploy to our wide customer base. Every request is different, which makes the role fun and interesting, meaning no two days are ever the same. You will get exposure to a range of programming languages and environments. You will be involved in software updates from planning through to release, and you will also be involved in helping us to push forward our brand-new, up-and-coming web product. You will get experience working in a professional environment, providing you with invaluable skills for any role, even beyond working with Focus.
Duties you will get to learn and could be involved in but not limited to:
Software Development Life Cycle (SDLC)
Visual Basic Projects
Visual Studio Projects
C#, HTML, CSS, JavaScript (jQuery), .NET, .NET Core
SQL, MySQL Stored Procedures and understanding of Server Functionality
SAP Crystal Reports Template Writing
Active Reports
Application Programming Interfaces
Time ups
Web Hosting
Software testing
As you progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further projects.Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 36 days per year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in Maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and Maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work-based project and presentation
Portfolio-based interview
Training Outcome:Potential for long-term opportunities and new roles within the business.Employer Description:Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up.
We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.
Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent.
We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday – Friday, between 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative....Read more...
