Administrative elements adding learners on PICS
Customer Service including greeting customers
Dealing with telephone calls
Clean reception area, signing in
Filing and photocopying
Laminating and designing displays
Keeping reception and rest room clean and tidy
Adhere to practice policies and procedures
Training:
Customer Service Practitioner Standard level 2
English and maths Functional Skills
End Point Assessment
Training Outcome:Progression into full time employment folllowing completion of Apprenticeship.Employer Description:The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.Working Hours :Monday to Friday, 9.00am - 4.00pm, with a paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
