Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Working closely with solicitors.
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Answering incoming calls to the office.
Meeting and greeting clients.
Compiling project files
Filing, scanning and archiving documents
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training Outcome:
Following the completion of the apprenticeship there is the opportunity for a more permanent position or further development
Employer Description:Armstrong Westgarth Law Ltd, are a local law firm in Sunderland. The practise is a Recognised body law practice. They offer solicitors' services, including General and Business Crime, and Legal Aid services. They are specialists in criminal law.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Duties and Responsibilities:
The duties and responsibilities to be undertaken by an Admin Apprentice may include some or all of the items in the following list, dependent on competency levels, and current and evolving Practice workload and staffing levels. Duties may be varied from time to time under the direction of the Practice Manager
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
To deal with internal and external post and emails on a day to day basis
To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
To provide appropriate reception cover as and when required
To obtain and retrieve clinical/non-clinical records as requested
To support the control of clinics/appointments and retrieve records
To maintain filing systems in line with organisations policies and procedures
To assist with the ordering and maintenance of stock supplies (specific to role as appropriate)
Collating information for reports
To be a flexible and supportive member of the team
To adhere to the local and national Health and Safety regulations and the Prescriptions:
To ensure that requests for acute and repeat prescriptions are processed in line with contract requirements
To identify patients whose prescriptions are due for review for the relevant GP
To manage systems for passing prescriptions to pharmacies who provide a collection service
To liaise with doctors, patients, hospitals, pharmacists, and others as and when required in connection with medication prescribed for registered patients
Management of the recording system for controlled drugs
Ordering of stationery required for issuing prescriptions
Ensuring that registrations and deductions are processed in line with Health Authority requirements, and that appropriate record keeping systems are up-to-date and fit for purpose
Ensuring that the system for the record keeping of temporary residents is kept up to date
Summarising of patient notes in line with internal procedures and external QOF deadlines
Using appropriate read codes, scanning correspondence to ensure the accurate recording of Quality and Outcome Framework (QOF) specific information, and patient specific information, bearing in mind the implications of such recording
Ensuring that patient records are kept up to date with relevant information, enabling clinicians and other relevant staff to access accurate and up to date patient histories
Throughout the training period the post holder will be expected to complete all educational and training as required
Practice Policies and Procedures:
To sign a learning contract with the training provider and adhere to the agreement
To assist in the administration process associated with service audits (specific to role as appropriate)
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate
At Wells Medical Practice, you will be working towards a Business Administration Level 3 Qualification over the course of 15 months.Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Long term position and a possible differ to the clinical side of things or gradually admin responsibility increase (management)
Employer Description:At the Wells Medical Practice our goal is to provide the best possible care for our patients within the resources available. Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Team Working,Organisation Skills....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Aldridge site. The key purpose of the role is to provide administrative support to the team to achieve timely, accurate and high quality information output, whilst essentially delivering outstanding customer service to both internal and external customers.What’s in it for you as an Administrator? - Salary: £27,000 - Hours of work: Monday – Friday: 8 - 16:00 (40 hour week) - Location: Aldridge - Temporary 3 month assignment, with possibility of going permanent. Duties of the Administrator - General admin duties; payroll, ordering office supplies, invoicing and liaising with employees - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and email - Handling complaints and preparing credit notes - Administration of bulk orders and call offs, order book and schedule management.Requirements of the Administrator - Excellent customer service skills - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
Optical Assistant – Independent Boutique Opticians Manchester | Full Time | Up to £28,000
A leading independent opticians in Manchester’s Northern Quarter is looking for a full-time Optical Assistant to join their friendly and creative team.
This is a fantastic opportunity to be part of a boutique optical environment focused on style, customer experience, and individuality, offering something very different from the usual high street chains.
Key Duties:
Welcoming patients and supporting them throughout their visit
Helping with frame styling and dispensing support
Managing appointments, enquiries and general admin
Creating a positive and memorable experience for every customer
Supporting the wider team in a high-end, design-led retail space
Requirements:
Optical experience essential
Friendly and confident communicator
Passion for eyewear, fashion or design
Organised, team-oriented and proactive
Package:
Salary up to £28,000
Full-time hours (no Sundays or late nights)
Work for a respected, style-led independent opticians
Sociable team and supportive working culture
Apply now to be considered for this Optical Assistant role in Manchester.....Read more...
Carrying out site inspections
Resolving a range of resident enquiries and complaints
Raising repairs via our housing systems
Supporting the neighbourhood’s team with a range of admin duties
Reporting safeguarding concerns
Providing a professional, accurate, timely, ethical and non-judgemental service which meets the needs of our diverse range of residents
Training:You will complete a variety of induction training to settle you in and then begin your Level 2 Housing and Property Management Assistant Apprenticeship. If there is a need for you to complete English and/or maths at Level 2 Functional Skills, this will form part of your apprenticeship programme.
Training will be scheduled in line with working pattern.
Location: SE1 7JB.Training Outcome:The Level 2 Housing and Property Management apprenticeship is a gateway to further career opportunities within the housing sector.Employer Description:The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training Outcome:Following the completion of the apprenticeship there is the opportunity for a permanent full-time position or further development.Employer Description:Swindon Pharmacy provide a wide range of services including healthy living, vaccination and prescription services to the community and provide customers with a high level of service while supporting their health. The qualified and dedicated team of pharmacy professionals put customers at the centre of what they do and provide them with dignity, respect and compassion within a welcoming and supportive environment.
We are looking for someone who has experience in a pharmacy or retail, good communication and customer service skills with excellent command of the English language and organisation skills to join our team and uphold our quality service and work hard within our pharmacy team.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Punctual,Friendly,Hard working,Willingness to learn....Read more...
General admin support
Supporting with phone calls and emails
Pupil absences and appointments
Supporting with Arbor records
Invoice processing
Supporting with Arbor finance
Arbor bank statements
School fund reconciliations
Sending income returns
Sending outgoing invoices
Supporting with Arbor data
Submitting staff overtime
Adding receipts for card payments
Learning IT systems – Arbor, Civica, CPOMS, iTrent, School Spider (school website), melearning, Lloyds card payments, Excel, Word
Stock taking
Asset Register maintenance
Training:The apprenticeship training will be held at Blackburn College once a week.Training Outcome:Possible administrator job.Employer Description:Nestled in the heart of Edgworth, Turton and Edgworth Primary offers a professional environment where ambition meets inclusivity—guided by a strong vision rooted in Christian values of Love, Thankfulness, Respect, and Forgiveness. The school proudly upholds its motto: “Doing all we can” and celebrating “Life in all its fullness.”Working Hours :Monday to Friday (8:30-16:00)- School holidays – Term time only role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
Support the operation on a daily basis
Support the planning, organisation, admin and strategic running of the operation
Get exposure to your customer, site, operation to gain a real understanding of logistics
Training:
You'll have a dedicated job role on site, so most of your training will be done on the job
Outside of that you'll be at Leeds Trinity University and the Supply Chain Academy in Upminster every couple of months
Training Outcome:
This is a fast track 4 year programme to senior management roles such as Transport Manager, Warehouse Manager, Operations Manager and beyond
Employer Description:XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.Working Hours :Monday to Friday. Shift pattern will depend on site but either a morning or afternoon shift.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Duties will include:
Assisting the dentist chairside
Updating client records
Cleaning and decontamination of tools and surgery
Reception duties
General admin duties
Training:Dental Nurse (GDC 2023) Level 3.
Functional Skills in maths and English, if required.
Weekly classroom sessions will be held via online Teams sessions or at PTP's Walsall centre (WS1 1SQ).Training Outcome:To become a qualified member of the dental team with further training interests supported.Employer Description:Established in 1987, Hillary Street Dental Surgery has been a trusted pillar of dental care in our community for over three decades. Founded with a mission to provide exceptional dental services in a compassionate and patient-friendly environment, our practice has continually evolved to meet the needs of our patients.
We always aim to provide our patients with a caring and welcoming environment whilst our team have a commitment to providing high-quality care.Working Hours :Within Monday to Thursday 09:00 - 13:00, 14:00 - 18:00 and Friday 09:00 - 13:00, 14:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Assist in the planning, promotion, and delivery of fundraising and community events.
Support the development of marketing campaigns across digital and print channels.
Create content for social media, newsletters, website, and other platforms.
Maintain and update marketing materials and event documentation.
Communicate with supporters, volunteers, and event participants.
Capture photos and videos at events to support social media and marketing activity.
Contribute to event logistics, setup, and coordination (some evening/weekend work required).
Assist with reporting, data entry, and basic admin tasks.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:A full-time position may be offered following the completion of the apprenticeship programme.Employer Description:The Movement Centre provides life-changing children’s physiotherapy, and we specialise in Targeted Training. We help children who have Cerebral Palsy, Down Syndrome, or other diagnoses to achieve new skills through increased strength and control of their movement.Working Hours :Monday to Friday, with evenings/weekends.Skills: Communication skills,IT skills,Organisation skills,Team working,Creative,Non judgemental,Patience,Flexibility....Read more...
Across employers and the apprenticeship standard, common responsibilities include:
Procurement Admin & Requests: Handling purchase orders, requisitions, tender invites
Supplier Engagement: Researching and selecting suppliers, monitoring performance, negotiating basics
Data & Systems: Maintaining procurement/supply systems, databases, logging spend and orders
Spend Analysis & Value Evaluation: Using spend data to identify savings, applying methods like Total Cost of Ownership (TCO)
Risk & Compliance: Identifying supply risks, ensuring policy and legal compliance
Cross-Functional Collaboration: Working with finance, planning, logistics, legal, and other departments
Training:
Level 3 CIPS qualification
Training carried out in house with regular assessments from external provider
Additional training carried out at providers premises
Training Outcome:
Progression to Level 5 qualification
Employer Description:Heller Machine Tools Limited is one of the UK’s largest horizontal CNC machining centre manufacturer and is a dynamic, modern Company situated in an easily accessible area on the outskirts of Redditch town centre.Working Hours :Monday - Friday, 7.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,interpersonal skills,Integrity & reliability,Customer focus....Read more...
The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:SURTECO UK is part of the SURTECO SE Group, spread across five contents of the world. Our corporate culture is based on values shared by all colleagues: Respect, Integrity, Work, Unity.Working Hours :Monday to Friday, 08:30 to 17:00.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Supporting the facilities team with admin duties to include:
Scanning, binding, printing, incoming and outgoing post and copying.
To support the office Legal Support Assistants with duties including diary management, expense claims, travel and accommodation booking and supporting with client documents.
To comply with the firm’s procedures and manuals.
To carry out additional duties as and when required.
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
City of Bristol College
Off-site in its entirety
Training Outcome:Full-time employment.Employer Description:Ashfords LLP is a law firm situated across the South of England. We have 4 offices in Bristol, Plymouth, London and our head office in Exeter. We have over 500 employees and pride ourselves with excellent client service.Working Hours :Monday- Friday 09:00- 17:15 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
The Role This is a varied and fast-paced role, supporting the smooth running of the office across several key areas:
Switchboard & Customer Service
- Handling a high volume of incoming calls professionally and efficiently
- Assessing and directing new client enquiries
- Logging and escalating any customer concerns
- Acting as a first point of contact and representing the firm with professionalism
New Client Administration
- Inputting new client matters onto the case management system
- Preparing client retainer documents and onboarding materials
- Conducting conflict and AML checks
- Supporting the fee-earning team with file opening and administrative tasks
Front of House & Facilities
- Welcoming clients and visitors to the office
- Managing room bookings and assisting with meeting setup
- Monitoring and ordering stationery and supplies
- Maintaining a professional office environment
Post Room & General Admin
- Coordinating incoming/outgoing post
- Handling confidential documents with discretion
- Supporting wider administrative functions such as scanning, copying, and document collation
About You The ideal candidate will have:
- GCSE Maths and English (Grade C/4 or above) or equivalent
- A strong telephone manner and communication skills
- Good organisational skills and attention to detail
- Basic IT skills (Microsoft Office: Word, Excel, Outlook)
- A team-oriented attitude and willingness to learn
- Previous experience in an office or customer service environment is advantageous
Whats On Offer
- A supportive and professional working environment
- Full training and a genuine opportunity to grow within the firm
- Flexible working options
- Company pension scheme
- Medicash health plan
- Birthday day off after 1 year of service
- Regular social events
- Clear pathway for internal progression....Read more...
As an apprentice, you’ll play an important role in supporting the day-to-day running of our GP surgery. You’ll learn how to:
Greet and assist patients at reception
Book appointments and manage the diary system
Handle telephone and email enquiries
Maintain accurate patient records
Support the clinical and admin team with general office duties
Understand patient confidentiality and NHS processes
You’ll be working under the guidance of experienced staff and will be fully supported in your training and development.Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, we would hope to be able to offer employment with us, however if that is not an option at that time your qualification and experience would stand you in good stead for many vacancies within NHS primary and secondary care throughout Waveney and Norfolk.Employer Description:GP Surgery- Primary CareWorking Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 apprenticeship
Employer Description:A pharmacy based in Stockton, Stockton on Tees are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday- Saturday 07:00- 2100 and Sunday 10;00- 1400.
Rota to be advised.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are seeking a professional and organised individual to manage front desk operations and provide administrative support to the business
Responsibilities include greeting visitors
Handling phone calls
Scheduling appointments
Managing office supplies
Maintaining records
Supporting daily office functions
The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Work Based Training
On - to - One Tutor Sessions Every 4-6 Weeks
Training Outcome:
Permanent Front Desk/Admin role for the right candidate upon successful completion of the apprenticeship
Employer Description:We have been at the heart of the Sudbury area's legal sector for over 100 years, with focus on having a local presence, and work completed to the highest of standards. We have always been based in Friars Street, Sudbury and have kept traditional values, trust, integrity, reliability and expertise in all areas the firm covers.Working Hours :Monday - Friday, 9.00am - 5.30pm with an hour for lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Strong Communication,Use of Microsoft Office 365,Friendly,Ability to Multi-task,Professional Manner,Conscientious....Read more...
This is an office based admin/customer service role — ideal for someone who enjoys keeping things organised, loves helping people, and thrives in a fast-paced environment
Responding to customer and supplier queries with speed and professionalism
Working in the ordering team, overseeing the delivery of products and services to our end user
Supporting the sales team by sourcing quotes, updating price lists, and creating proposals
Helping the finance team chase invoices and log payments
Overseeing aftersales repairs from start to finish, keeping customers updated every step of the way
Logging all interactions in our CRM system
General administrative support to keep operations running smoothly
Training:
All training will be delivered on site at the employers location
Training Outcome:
Long term career prospects and further training
Employer Description:We are a market-leading finance provider to the education sector. We help schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 apprenticeship
Employer Description:A pharmacy based in Liverpool, Merseyside, are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday - Friday, 08:00 - 18:30 and
Saturday, 09:00 - 12:30
Closed Sunday.
Rota to be advised.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 apprenticeship
Employer Description:A pharmacy based in Chopwell, Tyne & Wear are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday - Friday, 09:00 - 18:00
Closed Saturday and Sunday.
Rota to be advised.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
First and main customer contact to fulfil day-to-day customer needs, including order handling, supporting order management, chasing deliveries, outbound cross-selling opportunities.
Guarantee high personal availability on the phone, meeting customer response expectations and securing customer satisfaction at a high level.
Support HR function with general admin tasks, supports senior HR on the "people agenda," handling administrative tasks, data entry, assisting with recruitment and onboarding, managing employee data, and contributing to HR initiatives and employee relations matters to align HR with business goals.
Support finance function gain knowledge in accounts payable and receivable, generating reports, and posting journals.
Training:You will attend off-the-job training at National Business College in Huddersfield.Training Outcome:Opportunity to progress on to a higher level apprenticeship and specialise in a specific area within the organisation.Employer Description:ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility.Working Hours :Monday - Friday between 0800 - 430pm, with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Completion of apprenticeship work every week for 6 hours (Paid)
Attendance of virtual training session through Microsoft Teams
Training:Level 3 Pharmacy Technician Apprenticeship
Mentor/Manager support within the pharmacyIn-house trainingRegister with the GPhC upon completion
All training is delivered by Woodspeen remotely to the workplace via Teams. There is no travelling involved for trainingTraining Outcome:There is opportunity to secure a full-time permanent role for the right person.Employer Description:The Pharmacist - Grange is a community pharmacy located in Seacroft, Leeds. The pharmacy offers a range of services including NHS blood pressure checks, prescription delivery service and flu vaccinations.Working Hours :Monday to Friday- 30 hours between hours of 8.30am-6.30pm, 6 of 30 hours will be training time (paid inclusive of 30 hours)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To provide 1st line technical support, answering support queries via phone, email and live chat.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the ticketing system.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a log of all calls taken.
Maintain a log of any software or hardware problems detected.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex calls to the relevant Support member if it cannot be resolved.
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good Telephone manner,Microsoft-based systems,PC Hardware set up....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 apprenticeship
Employer Description:A pharmacy based in South Shields, Tyne and Wear are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday, 08.30 - 18.00.
Closed Saturday and Sunday.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
To log all calls on the ticketing system
Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
Maintain a log of all calls taken
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
To allocate more complex calls to the relevant Support member if it cannot be resolved
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Microsoft Windows....Read more...
