Customer service responsibilities:
First point of contact for all new enquiries, demonstrating a high level of customer service skills and telephone manner
Respond to inbound calls, emails, and website queries promptly and professionally in line with organisational guidelines
Outbound calls to book patients in for procedures
Regularly feedback to and collaborate with the Senior Leadership Team
Keep up to date with treatment pricing, offers, and consultant availability to provide accurate, tailored advice to prospective patients
Patient Experience/Admin:
Deliver exceptional service across the entire patient journey
Ensure patient administration systems are accurately updated with enquiry source, relevant notes, documentation, and prices
Collaborate with other Staff to ensure the exceptional service is consistent
Fulfil all reasonable requests from patients to ensure their satisfaction and safety
Liaise with Clinical staff, Consultants, Administrative staff, Optometrists and GP’s internally and externally as necessary
Report any maintenance issues immediately to line manager
Provide ad-Hoc support to other business functions as and when required
*The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by your changing role within the organisation and the overall needs of the business. Training:
Customer Service Specialist Level 3 Apprenticeship Standard
On and off the job training provided in the workplace
Functional skills where required
Training Outcome:
Progression within the Organisation is possible
Employer Description:We are a comprehensive, specialist service for the diagnosis and treatment of all eye conditions.
Private patients can benefit from access to collaborative care and facilities with the latest and best technology and our approach is designed to be convenient for people who lead busy lives and who have limited time to seek medical advice and treatment.Working Hours :Hours set between 8am and 6pm Monday to Friday.
Example shifts: 8am - 4pm or 9am - 5pm or 10am - 6pm.
May be required to weekends but will be renumerated accordingly.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Curiosity....Read more...
Assist with processing high volumes of supplier invoices (fuel, vehicle maintenance, logistic services), and maintaining accurate purchase and sales ledgers
Support in the preparation of monthly management accounts
Assist to produce weekly and monthly financial reports, including cash flow updates
Reconcile bank statements and track incoming/outgoing payments
Support with production of VAT returns and other regulatory submissions
Assist in raising customer invoices
Liaise with internal departments and external customers/suppliers to resolve invoice queries
Maintain accurate, organised, and up-to-date financial records for audit and compliance purposes
Answer incoming telephone calls, take messages and re-direct calls
Communicate in a clear, polite and concise manner with colleagues/customers in all departments as required by the demands of the business
Provide general administrative support to the finance team
Continually develop skills, knowledge, and experience, through completion of the apprenticeship, as directed by the Finance Manager, to a satisfactory level and timescales, in accordance with Company requirements
To complete any other reasonable duties as instructed by the management team
Training:
Accounts Assistant Level 2 Apprenticeship Standard
Training Outcome:
The role will be dynamic and varied, rotating, and changing as business needs require. You will have the opportunity to move round the different teams in finance to support you in shaping your career following completion of the apprenticeship
Employer Description:Professional expertise, 90 years of experience, a commitment to quality and unrivalled customer service have really put Clarke on the map. We offer economy to next day deliveries services in the UK as well as managed services to Ireland and Europe. Long-term partnerships are at the heart of our business. We help your business grow, whilst taking care of your logistics requirements.
We have a dedicated team for services in both the UK and Ireland which enables us to offer premium levels of services to our customers, ensuring our clients’ needs are met and dealt with quickly and efficiently.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Providing reception and switchboard support to the school
Providing clerical support to the school’s administrative function
Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate
Taking telephone calls and delivering messages as appropriate
Receiving and sorting incoming mail for delivery to appropriate staff
Recording, stamping/franking and posting outgoing mail
Routine word processing, as and when required
To upload new information to the school website
Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or comes into contact with.
To ensure all tasks are carried out with due regard to Health and Safety
To undertake appropriate professional development including adhering to the principle of performance management.
To adhere to the ethos of the school
To promote the agreed vision and aims of the school
To set an example of personal integrity and professionalism
Attendance at appropriate staff meetings and parent's evenings
Any other duties as commensurate within the grade in order to ensure the smooth running of the school
Training:Business Administrator Level 3.
The apprentice will receive all training in the workplace; they will also have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that a full-time offer of employment will be given upon successful completion of the apprenticeship.Employer Description:Heath Mount Primary School is proud to be part of the Excelsior Multi-Academy Trust. With their support we continue to improve and provide our children with the best education possible as well as helping to nurture and develop their personal and social skills. Our values of succeeding together, engaging in learning, ensuring equality for all, and aspiring from the start, shape all we do across Excelsior Trust and our schools.
Above all, we understand that our schools are communities; and that we all benefit from creating a working environment in which staff feel happy, valued and gain satisfaction from their work.Working Hours :36.5 hours per week - term time only, working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your duties will include:
Recording purchase invoices and credit notes on the finance system
Recording direct debit/standing order costs on the finance system
Recording staff expenses on the finance system
Instigation of the Trust’s Bacs payment runs (not to approve)
Resolution of any invoice issues, liaising with suppliers and schools as needed
Creating and renaming school trips in the finance system
Recording credit card purchases on the finance system
Recording credit card payments on the finance system
Reconciling supplier statements
Dealing with purchase and sales ledger queries and checking balances
Assisting with the preparation for internal and external audit processes
Analysis and evaluate data/information and produce reports as required.
Other
General financial administrative support for the CFO, Finance Manager and Central Team
Act as an integral part of the trust central team, and as such to make a contribution to the overall aims of the trust, working within agreed policies and procedures
To contribute to a positive team atmosphere, and a positive image of the Trust with all stakeholders
To always act professionally and with integrity
To undertake continual professional development and learning
To contribute to procurement and value for money, as set out in The Academies Trust Handbook
Training:
AAT Level 2 Foundation Certificate in Accounting
College delivery half a day per week, or a blended approach, with half a day in College one week and half a day online the following week
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Established in 2012, the Diocese of Gloucester Academies Trust currently has 24 primary, infant and nursery schools in its family, located in a mix of rural and urban settings. The Trust is boldly passionate about excellence in learning, for both its staff and children, and are firm in the belief that every child has a right to experience success in an aspirational, inclusive, caring and supportive environment.Working Hours :Monday- Friday
(Hours to be confirmed)Skills: Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
In the vibrant city of London, an exciting opportunity awaits for a Freelance PR Assistant Consultant with a passion for music and a knack for detail. Joining the ranks at this boutique and esteemed independent PR agency renowned for its dedication to the music industry, you'll dive into the dynamic world of public relations, assisting in shaping the narratives of some of the most thrilling acts in the music scene. They themselves on being best in class, fostering an environment where creativity flourishes, and results speak volumes. As an integral part of the team, you'll embark on a journey that combines your administrative prowess with your genuine love for music, contributing to the success stories of our diverse portfolio of artists. Here's what you'll be doing:Providing invaluable administrative support to our PR consultants, ensuring seamless operations and efficient workflow.Assisting in the coordination of media outreach campaigns, meticulously handling press materials and correspondence.Conducting thorough research on media contacts, industry trends, and competitor activity to inform strategic PR initiatives.Crafting compelling press releases, bios, and other promotional materials with meticulous attention to detail.Collaborating closely with team members to brainstorm innovative PR strategies and contribute fresh ideas to client campaigns.Here are the skills you'll need:A keen eye for detail and a meticulous approach to tasks, ensuring accuracy and consistency in all communications.A solid understanding of traditional media landscapes and PR principles, coupled with a genuine passion for music.Proficiency in all Microsoft Office programs, with the ability to navigate software with ease and efficiency.Excellent written and verbal communication skills, with the ability to craft engaging content and communicate effectively with internal and external stakeholders.Here are the benefits of this job:The opportunity to work with some of the most exciting names in the music industry, gaining invaluable experience and exposure.Day rates of £100 per day or £50 per half dayEmbark on a career in the fast-paced world of music PR, where every day brings new challenges and opportunities for growth. Join the agency in shaping the future of music communication, where your passion for music meets your talent for PR. Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Property Manager required for highly successful, family run lettings agency on the outskirts of Richmond, Surrey.
The role is fairly administrative based and mainly office based but will include visiting the properties.
You will be overseeing residential properties on behalf of owners, handling daily operations, managing tenant relations, and organising the maintenance of the properties.
Key responsibilities involve marketing vacant units, screening and approving tenants, collecting rent, and managing finances. You will also handle maintenance and repairs, ensure legal compliance, and serve as the primary point of contact for tenants and owner.
Office based, Monday to Friday; 4 days a week 9am-5:30pm; with 1 day off in the week - plus Saturdays 9am-2pm.
You will need to own a driver's license and ideally have local knowledge of south west London; as well as a keen interest in property.....Read more...
Manage incoming calls, emails, and correspondence.
Maintain accurate records and update internal databases.
Assist with ordering processing, invoicing and documentation.
Coordinate meetings, schedules and travel arrangements.
Training Outcome:A permanant role may be avalible at the end of the apprenticeship.Employer Description:CaterKwik Ltd is one of the UK’s leading suppliers of commercial catering and laundry equipment. Established in 1994 and based in Ulverston, we pride ourselves on delivering exceptional service, a wide product portfolio, and a fast-paced, customer-focused working environment.Working Hours :Monday to Friday 8am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide first line telephone support to the network (inbound and outbound communication)
Right first time delivery of outstanding, proactive customer service
Proactive and accurate resolution of queries by liaising across departments where required
Timely and transparent communications with the Network to manage expectations and resolutions
Maintain accurate records on CRM
Training Outcome:
Once qualified, you could look to progress within financial services
Employer Description:HL Partnership is one of the largest mortgage networks within the UKWorking Hours :Monday to Friday
9.00am to 5.00pm with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
We are currently seeking a highly motivated and talented individual to join our client team as an Engineering Support Coordinator / Junior Engineer.
Job Responsibilities
Provide technical support to the engineering team by assisting in the development, implementation, and maintenance of engineering projects.
Coordinate and schedule project activities, ensuring timelines and deliverables are met.
Assist in preparing technical documentation, including engineering reports, specifications, and drawings.
Support engineering team in testing, calibration, and maintenance of equipment and systems.
Stay updated with industry trends, regulations, and advancements to ensure compliance and best practices.
Provide general administrative support to the engineering department as required.
Qualifications and Requirements
Bachelor's degree in engineering or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and in a team environment.
Knowledge of engineering software and tools (e.g., AutoCAD, MATLAB, SolidWorks) is preferred.
Hold UK driving License ....Read more...
Communicate complex information to build understanding and drive team and organisational performance.
Manage activities which drive the organisation’s sustainability goals.
Lead and respond to risk management, assessing the opportunities which could affect individual and team performance, and finding solutions that meet their needs.
Develop and implement their operational plan that aligns with the strategic direction of the organisation.
Training Outcome:
A full-time position within the company.
Employer Description:Jne ConstructionWorking Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A range of different facilities/HS&E tasks
General admin
Assisting HSE Coordinator & HR with ad hoc duties
Organising meetings on site
Maintaining spreadsheets
Conducting inductions
Training:Business Administrator Level 3.
Day release - Four days a week at the workplace and one day at college. Training Outcome:Permanent opportunity for the right person, within WCM.Employer Description:Manufacturer of interior car parts for high end carsWorking Hours :Monday to Thursday 07:30 - 16:30 Fridays 07:30 - 13:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
We are currently seeking a highly motivated and talented individual to join our client team as an Engineering Support Coordinator / Junior Engineer.
Job Responsibilities
Provide technical support to the engineering team by assisting in the development, implementation, and maintenance of engineering projects.
Coordinate and schedule project activities, ensuring timelines and deliverables are met.
Assist in preparing technical documentation, including engineering reports, specifications, and drawings.
Support engineering team in testing, calibration, and maintenance of equipment and systems.
Stay updated with industry trends, regulations, and advancements to ensure compliance and best practices.
Provide general administrative support to the engineering department as required.
Qualifications and Requirements
Bachelor's degree in engineering or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and in a team environment.
Knowledge of engineering software and tools (e.g., AutoCAD, MATLAB, SolidWorks) is preferred.
Hold UK driving License ....Read more...
We are committed to excellence, high performance, uncompromising standards, and success.
This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story, those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way.
We value energy and attitude over age and experience. No prior sector experience is required; full training will be provided to help you thrive in your role.
This is not for the faint-hearted. But for the right person, it's one hell of a journey.
As a Client Account Administrator, you'll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day-to-day operations. You'll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high-quality service to clients. Your role will involve managing information across multiple systems, coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you'll help the team deliver a seamless client experience and uphold the business's professional reputation.
Responsibilities:
Communication management - Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person.
Document organisation - Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible.
Record keeping - File and maintain accurate records, both digitally and on paper, to support smooth account management.
Data entry and updates - Input, update, and maintain information on spreadsheets, databases, and other systems.
Client account support - Keep client account records accurate and up to date within management systems.
Document preparation - Assist in preparing reports, documents, and meeting materials for the Client Account Managers.
Team scheduling - Support with booking and coordinating meetings, calls, and appointments.
Compliance awareness - Ensure all information is handled in line with GDPR and company data protection policies.
General administration - Undertake a range of other administrative tasks as required to support the team.
What We Offer:
Comprehensive training and ongoing support to help you excel in your role
Unlimited career development opportunities
Performance-based financial rewards recognising your contribution and results
Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye)
A dynamic and supportive team culture where your ideas and input are valued
Participation in charity initiatives and team-building activities, from fundraising walks to skydiving
A chance to work with an award-winning, high-performing team
Are you ready to become part of something special?
This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey.
If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!Training:One day every 2 weeks - online learning.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Indevor Group is reshaping the house-building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK's leading FTSE 100 companies, and we take pride in delivering solutions that drive real impact.
We've built a culture that balances ambition with support, a place where people are challenged to achieve their best while being part of a team that celebrates success together. Our commitment to our people has earned us recognition in the Sunday Times Best Places to Work 2025, underlining our belief that high performance and a great workplace go hand in hand.Working Hours :8 hour shift. Day shift, Monday to Friday.Skills: Basic IT skills,Good attention to detail,Positive attitude,Friendly and approachable,Reliable and punctual,Willing to learn,Organised....Read more...
We are recruiting an Engineering Stores Controller on a permanent, days-based role (Mon–Fri, 8am–4pm) in Leighton Buzzard with a leading manufacturing company. You will manage daily Engineering Stores operations, process order requests, handle financial reconciliation of stock and orders, and administer the computerised planned maintenance system. The role offers a salary of £34,500 per year.
What’s in it for you:
Basic salary circa £34.5k per annum plus 10% matched pension
Days based position Monday to Friday 8am - 4pm
Industry leading benefits package, Aviva healthcare, Shopping and holiday discounts, employee assistance program for you and your family
Accredited training and development
Key Responsibilities and Tasks:
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
To control and monitor a perpetual Stores inventory system
Liaise with the Works Office as and when required
Liaise with Suppliers as and when required
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes:
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based
Computer literate including Microsoft Word, Excel, (All round IT skills)
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply now! ....Read more...
Experienced Receptionist & Private Patient Co-ordinatorPrivate Doctors’ surgery in North Leeds LS8Salary circa £14-16 ph dependent on skills and experienceHours midday – 6pm daily Monday to Friday with Saturday hours to be discussedSite based no hybrid workingOur client, The Private Doctors, is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced receptionist/private patient co-ordinator to join their existing team.Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service.The role will include, but is not limited to:
Care of patients in reception and waiting areaAnswering phone calls and emailsPatient appointment schedulingDaily diary managementPreparation and filing of patient notesGeneral Housekeeping in reception, waiting areas and WCs Performing administrative tasks including letters, clinic printed matter, patient surveys and new patient packsFollow up telephone calls to patient
Responsible for screening calls to risk assess patients prior to arranging their appointmentProvide administrative assistance across a range of areas, such as photocopying, filing/archiving, sorting post, etc.
Essential Skills and Experience:
Excellent customer service, interpersonal and communication skillsOutstanding listening skills and ability to empathise with patients’ needs and concernsAppropriate sense of discretion in dealing with varied and difficult situationsAbility to convey a positive attitude in all dealings with others, whether patients or staff membersAbility to work as a team memberTreats patients and co-workers with respectAbility to effectively prioritise calls from patients to ensure appropriate action/schedulingAbility to manage multiple tasks simultaneouslyExcels under pressureHighly motivatedExceptional personal organisational skillsIT skillsAttentive to detailGood problem solving skills
If you feel that your skills and experience match the role criteria, please send your CV by return. INDLS ....Read more...
Assistant AccountantLocation – Rochdale, OL16, this role can be either full-time office based or hybrid with 2/3 days in the office.Salary – In excess of £28,000 pa but not higher than £35,000 pa (DOE)Please Note: Applicants must be eligible to work in the UK.Job Summary:Merchr Ltd t/a The Souvenir Collection is looking for an Assistant Accountant to support the Finance Director in managing the day-to-day financial operations.This is an ideal opportunity for an individual with previous accounts/finance department experience who has a good understanding of finance processes and is confident with systems including Excel.The ideal candidate will assist with maintaining prime books of entry, balance sheet reconciliations, expense tracking, and administrative tasks to ensure the smooth and efficient running of the finance function. They will need to be self-motivated, a team player and have good attention to detail.Key Responsibilities:
Process invoices, payments, and expense claims accurately and in a timely manner.Responsible for chasing overdue invoices and dealing with queries.Managing the cashbook and completing daily bank reconciliations.Support the preparation of financial reports and internal documentation.Help monitor inventory-related financial transactions and cost allocations.Communicate with vendors and customers regarding billing and payment issues.Organise and maintain digital and, where applicable, physical financial records.Year-end audit assistance.Assist the Finance Director with payroll, HMRC and any additional compliance related tasks.Perform other administrative tasks as needed within the finance department.Qualifications:AAT or equivalent preferred.Previous experience in a Assistant Accounts/ Senior Finance Assistant capacity with exposure to month end processes and balance sheet reconciliations.
Preferred Skills:
Proficient in Microsoft Excel and general office applications.Strong attention to detail and high level of accuracy.Good communication and organisational skills.Experience in inventory-driven businesses.Understanding of basic accounting principles and financial procedures.Ability to work independently and manage multiple priorities.
Benefits:
Pension SchemeCycle to Work SchemeOn-site parking (free)Eye Care SchemeBirthday Day OffEnhanced maternity & paternity pay
INDLS ....Read more...
Re-Marketing Administrator (Maternity Cover) Location: Morley, Leeds Salary: £25,000 basic + benefits Contract: Fixed Term (Maternity Cover) Hours: Monday to Friday, 37.5 hours per week Industry: Automotive / Vehicle RemarketingOverviewOur client, a well-established and reputable business within the automotive sector, is seeking a Re-Marketing Administrator to join their team based in Morley, Leeds.This is an excellent opportunity for a highly organised and detail-oriented individual to support the re-marketing and de-fleet process, ensuring vehicles are processed accurately and efficiently. The role offers a varied workload, a supportive team culture, and the potential to move into a permanent position following maternity cover.Key Responsibilities
Provide administrative support to the Re-marketing Manager across all areas of the department.Maintain accurate records of sales contracts, invoices, and related documentation.Liaise with funders to obtain settlement quotes and arrange vehicle returns.Communicate with internal departments to settle vehicle finance and record incoming funds.Prepare and issue invoices for sold vehicles.Coordinate vehicle handovers with collection agents.Ensure all paperwork (e.g. V5s, service history) is complete and ready for sale.Compile trade and stock reports.Manage vehicle keys and assist with other administrative duties as required.Working from our clients, Morley, Leeds office
About You
Previous experience in administration, ideally within a used vehicle or automotive environment (not essential)Excellent attention to detail and strong organisational skills.Confident communicator with colleagues, suppliers, and customers.Proficient in Dealer Management Systems (DMS) and Microsoft Office.Experience using Pro Hire and Dragon software is desired but not essential.Resilient, proactive, and a strong team player with good time management.Live withing a commutable distance to Morley, Leeds
What’s on Offer
£25,000 basic salary + benefits.Monday to Friday, 37.5 hours per week.Supportive and collaborative working environment.Excellent exposure to the automotive remarketing process.Opportunity for the role to become permanent following maternity cover.
How to ApplyIf you’re an experienced administrator with a passion for the automotive industry, we’d love to hear from you.Please apply now for immediate consideration.....Read more...
Role Specific Responsibilities:
Provide administrative support across all HR functions, ensuring accuracy and confidentiality
Provide administrative support across all HR functions, ensuring accuracy and confidentiality
Assist with recruitment processes, including posting job adverts, scheduling interviews, and onboarding new starters
Support payroll by collating and submitting relevant data to the payroll team
Respond to employee queries regarding HR policies, procedures, and benefits
Prepare HR-related documentation such as contracts, letters, and reports
Assist in organising employee engagement initiatives and wellbeing programmes
Ensure compliance with employment law and internal policies
Identifies opportunities to automate and/or improve HR & Payroll processes
To undertake other duties as may be required
Compliance:
Complies with company Health, Safety, and Environmental policies, procedures and arrangements
Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
Acts safely and responsibly at all times
Problem Solving and Innovation:
Active participation in continuous improvement activities
Participates in problem-solving
Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
Assists in the training, mentoring and assessment of other team members
Exercises autonomy and judgement subject to overall direction or guidance
Training:
You will work towards a Level 3 HR Support Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
This is a great opportunity to work and learn from a professional people team and obtain a solid foundation of experience in people administration, with the opportunity to later progress in HR
Employer Description:Aurorium is a global specialty materials company that develops performance-enhancing ingredients used across a wide range of industries, including pharmaceuticals, personal care, electronics, agriculture, and packaging. With a strong focus on innovation, sustainability, and advanced manufacturing, Aurorium supports high-growth markets through its expertise in specialty chemicals and custom solutions.Working Hours :Monday to Friday. Monday and Friday, working from home. Tuesday - Thursday, office-based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Non judgemental,Microsoft Office,Drive,Ability to prioritise,Determination....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
May complete any or all of the following duties depending on business / departmental requirements:
Complete routine research and analysis.
Complete basic spreadsheets and written documents to a high standard
Complete routine administrative work to include but not limited to data entry, filing, etc.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
Complete other related duties as assigned....
Training:Compliance and Risk Officer Apprenticeship Level 3. Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry. Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues. It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA). Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance. Also included in the apprenticeship: ICA Public Workshop .Training Outcome:During the 24 month apprenticeship programme your studies will focus on obtaining an industry recognised Compliance and Risk qualification. You will work alongside and learn from a highly skilled team of Client Onboarding Specialists, who will assist you in developing your understanding of the importance of Know Your Customer (“KYC”) in helping to prevent financial crime, building customer trust, and ensuring compliance with UK regulatory requirements. .Employer Description:As part of the M&T Bank family, Wilmington Trust brings a unique blend of knowledge, experience, and resources to every client relationship that we serve, and we are looking for team members to continue our history of quality relationship management.Working Hours :35 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Key responsibilities and accountabilities are:
To ensure our UK export & import customer requirements relating to the customs clearance of their cargo are met within our brokerage department.
Key tasks:
Timely and effective communication with customers, partners and internal departments via email and telephone
Updating/verifying the DSV UK brokerage system with customer booking details
Liaise with operations and overseas offices to ensure customer commitments are delivered upon
Effective monitoring to ensure clearances and subsequent deliveries are completed within the agreed timelines
Pro-active problem solving with customers and colleagues when issues arise
Ensure consignments are rated correctly in order to invoice in an accurate and timely manner
Provide KPI and reports both externally and internally where necessary
Resolve credit management queries where necessary
General day to day administrative duties
Before applying for this position please ensure you can travel to and from the place of employment.
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:
Seetec will deliver this apprenticeship in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Level 2 Apprenticeship in Customer Service Practitioner Apprenticeship standard
Functional Skills in Maths, English and ICT (unless exempt)
Training Outcome:On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company.Employer Description:DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Enthusiastic,Punctual....Read more...
Managing correspondence: Handling emails, phone calls, and post
Data entry and record keeping: Updating databases, spreadsheets, and filing systems
Scheduling: Booking meetings, managing calendars, and preparing agendas
Customer service: Responding to enquiries and supporting clients or internal teams
Document preparation: Creating reports, presentations, and business documents
Office support: Ordering supplies, maintaining office equipment, and assisting with general admin duties
Team collaboration: Supporting colleagues with projects and tasks
Training:Training will take place at Stuart McBain Accountancy in Liverpool City Centre.
You will receive on-site training with a Hugh Baird College assessor to work towards your qualification.
Assessor visits will take place approximately every 4-6 weeks. Tasks will be set and assessed in preparation for a final presentation.
If the successful applicant has not previously achieved a grade 4 or above in GCSE English and maths, they will be required to study towards a Functional Skill Level 2 in each mandatory area.
Functional skills will be delivered in Hugh Baird College. Training Outcome:
Administrative Coordinator - Supports departments with scheduling, records, and coordination
Customer Service Representative - Handles client interactions and resolves queries
Data Entry Specialist - Manages databases and ensures data accuracy
Marketing Assistant - Assists with campaigns, market research, and content creation
Human Resources Assistant - Supports recruitment, employee records, and HR processes
Office Manager - Oversees daily operations and staff management
Employer Description:Self-Assessment Tax Returns Due
More Details
A holistic
accountancy
We are a warm, friendly, accessible and down to earth team of specialist financial professionals delivering no nonsense advice in a language our clients can understand.
We use our experience and track record to enable our clients to sleep well at night with the peace of mind that all of their accounts needs are being looked after.
Stuart McBain is a holistic accountancy firm that operates as a family, communicating effectively to deliver joined-up advice to clients and playing to our individual strengths. Full training and personal development is provided to all staff and our communications policy ensures staff are informed and where appropriate will feel involved in key decisions affecting the business.Working Hours :Monday to Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
We are seeking a motivated and enthusiastic individual to join our IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications. You will be supported by experienced professionals and given the opportunity to develop your technical skills across a wide range of systems and platforms.
Key Responsibilities
Provide support for Windows PCs and servers, Apple Macs, and iPads.
Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner.
Escalate issues to the IT Manager where appropriate.
Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching.
Help maintain and update the asset database, including tagging new equipment.
Assist in creating and maintaining documentation of school systems.
Follow established IT processes and contribute to their improvement.
Support user account creation and removal.
Support system security by helping with updates and patching.
Maintain and support classroom technology, with particular attention to the school’s Promethean board deployment.
Organise and maintain the IT storeroom, ensuring stock levels are monitored.
Work alongside third-party vendors and service providers.
Assist with the monitoring of pupil web activity and report findings to the Head of ICT.
Contribute to data entry tasks and general administrative support.
Assist in the secure disposal of retired equipment and maintain accurate records.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeshipEmployer Description:Farleigh School is a Catholic preparatory day and boarding school in Andover, Hampshire, England. Situated in 60 acres of parkland in the Test Valley, Hampshire, it educates around 430 children. The current school comprises a pre-prep department and the main prep school.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
Working alongside the Office Manager to implement and stream-line working practices in the business in conjunction with the senior management team, to achieve working efficiencies and facilitate the professional team in delivering their instructions
Continual management of our ISO accreditations
Managing incoming and outgoing post and deliveries, general filing and data management tasks
Managing incoming telephone communications, directing calls to the relevant person, or taking detailed messages, as required
Opening and archiving of digital job files – utilising WorkFlowMax and SharePoint systems
Drafting and sending of correspondence (email and letter format)
Audio typing / general administrative typing duties
Banking reconciliation using Xero programme
Setting up and organisation of meetings
Team diary management
Preparation of documentation utilising Microsoft Office programmes including, but not limited to, Word, Excel and PowerPoint
Dealing appropriately with all Client queries received including
General and specific enquiries related to new or ongoing projects
Accurately and efficiently inputting Client data and circumstances onto appropriate internal on-line and off-line databases ensuring all records are up to date and correct
Adhering to service delivery procedures
Conducting project related customer satisfaction surveys and follow up as required
To be responsible for the monitoring of stationery and PPE and restock of stock in a timely manner
Distributing, receiving, and recording client feedback questionnaires
Drafting and sending of invoices
Ensuring service knowledge and skill levels are maintained to the highest standard by attending any relevant meetings and training
Constructively contributing through team meetings, informal dialogue, and gained experience to the effective delivery and continued improvement of the service
Other duties as may be required in a small office environment
Training:Level 3 Dental Nurse (GDC 2023) Apprenticeship Standard including:
Level 3 Extended Diploma in Dental Nursing
Skills, knowledge and behaviours
End Point Assessment
Training Outcome:
This role has the opportunity to expand into a Senior Office Administrator role as our business grows and our team expands
Employer Description:At Actua we are committed to a conceptual framework that we have called Learning Continuum, a transformation model to drive change in organizations by promoting the constant search for learning and the evolution of training strategies.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Administrative skills,Initiative....Read more...
Main Duties:
Assist the Office Manager and provide administrative and operational support, ensuring the smooth day-to-day running of the office.
Undertake general administrative tasks such as answering phones, handling incoming and outgoing post.
Help maintain a clean, organised, and professional office environment.
Ensure the office is fully stocked with essentials such as tea, coffee, milk, water, office stationery, etc.
Manage and schedule DHL pickups and deliveries.
Oversee inventory of office supplies & merchandise ensuring stock is replenished as needed and records kept up to date.
Support the coordination of meetings, appointments, and office events.
Manage the Moonpig account: maintain records, set up reminders for staff birthdays, and issue e-birthday cards to all employees.
Support the maintenance of the internal HR system, by keeping staff information and records up to date, uploading documents, setting up reminders, etc
Maintain and update organisation structure, including “Meet the Team” link on Canva.
Assist with onboarding and offboarding processes for new and departing employees.
Monitor staff expense submissions, send reminders to the LMs, and follow up where necessary.
Act as a friendly first point of contact for staff and visitors, providing assistance as required.
Financial Management:
Provide support in tracking staff expenses and ensuring timely approvals and submissions.
Relationship Management:
Establishes and maintains professional relationships with suppliers, service providers, and colleagues to ensure efficient office operations.
Business Development and Forward Planning:
Identifies ways to reduce business costs and improve business efficiency.
Contribute to maintaining an efficient and supportive workplace culture.
Training:Training will take place once a month at WBTC offices in Newbury. The apprentice has a seperate monthly 1-1 training and review meeting with their Training Consultant. Training Outcome:Ongoing training and development are encouraged and supported.Employer Description:FutureSense has been arranging specialist educational experiences and programmes since 2001, delivering successful programmes for numerous HE and FE educational institutions from across the UK as well as from Australia.
Over the years we have facilitated programmes for almost 10,000 learners and have a network of partners in each country to manage logistics and project delivery.Working Hours :Monday to Friday 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Flexible,Good written English,Eager to learn,Adaptable....Read more...