Administration
Scan and file patient letters, assessment forms and other documents
Keep patient files up to date following changes in circumstances
File documentation in line with GDPR retention periods and update the Practice Management System accordingly
Assist with maintenance of policies for Private Practice Insurance, Professional Indemnity Insurance and ICO registration
Help the team to maintain up to date records of HCPC/ CSP registration etc.
Keep up to date therapist profiles for sharing with our referrers
Maintain up to date templates for use by the therapists
Audit
Audit staff diary activity to ensure treatment notes are written correctly and on time
Communicate with staff in a timely and professional manner any queries on their diary sheets and the necessary action required
Book-keeping
Audit diary activity to ensure correct stock codes are used and correct recording of cancellations
Help to generate and send monthly invoices
Match payment receipts and update payment information on Patient Management system
Pursue outstanding invoices in a professional and timely manner
Import purchase invoices/expense receipts in Accounting system and match against bank transactions, categorising accordingly.
Resources
Help to problem solve issues relating to the day-to-day delivery of a service, facilities, and/or equipment
Schedule services for equipment as needed i.e. hoists, plinths etc
Support staff with minor IT issues
Training:Business Administrator Level 3 Standard.
College attendance is required monthly for group sessions.Training Outcome:There may be an opportunity for employment and career progression upon successful completion of the apprenticeship.Employer Description:Summerseat Physiotherapy is a specialist complex injury physiotherapy clinic. Established in 2014, the team of specialist physiotherapists treat adults and children with brain and spinal injuries as well as other neurological conditions.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Working within the accounts team to assist in inputting and reconciling accounts data, administration, and general bookkeeping, the individual will learn and help improve existing processes, ensuring a professional and accurate approach to all work undertaken.
A natural requirement is to be inquisitive and ask questions whilst at the same time observing good etiquette in dealing with other team members and wider staff where required. Excellent attention to detail and a love of numbers will be pre-requisites to success in this role.
Creating and maintaining supplier accounts within the accounts system
Supporting the accounts function, including posting of invoices, credit notes and payments
Bank reconciliation and credit card processing
Processing and reviewing employee expenses
Requesting supplier statements and reconciliation
Monitoring accounts mailbox
Ordering office stationery
Other adhoc duties
Training:Training will be delivered live via remote sessions once a week, working towards a Level 3 Assistant Accountant Apprenticeship Standard. Training Outcome:After successfully achieving the AAT Level 3 qualification, the candidate will be considered for the Level 4 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy.Employer Description:With more than 30 years’ experience, Childsplay Clothing has grown into one of the most well established and reputable companies in the children’s fashion industry. With our online presence we offer a wide range of stylish, high-quality and luxury options for children. We showcase an extensive collection of designer wear from renowned luxury to premium brands, which ensures children can dress in the latest fashion trends.
Childsplay Clothing is a company that provides a diverse selection to cater to different tastes and preference to customers worldwide. With our HQ based in the heart of Essex we have built a trusted and talented team that are dedicated to drive the strategy and vision to make this organisation a go-to for children’s luxury clothing.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Enter allocated credit limits by office into the integrated trading system to support accurate credit analysis.
Help maintain and organise customer files, ensuring records are complete and compliant.Respond to report requests from counterparties and internal stakeholders.
Support credit line monitoring and escalate risks (as defined by the company) when necessary.
Assist in tracking and supporting with the administration of credit renewals in a timely fashion.Operational Support
Gain insight into the trade lifecycle and support day-to-day operational administrative processes when needed.
Help ensure smooth information flow between teams and platforms, supporting accuracy in both SAP and Trinity trading systems.
Compliance
Learn how internal controls work and why they matter in a regulated financial environment.
Assist in maintaining systems and controls that comply with internal, external, Financial Reporting Compliance (FRC), and FCA audit requirements.
Support the documentation and updating of process controls as needed.
Ad Hoc and Project Work
Collaborate with colleagues on team projects, helping and covering where needed.
Participate in system regression testing and improvement projects to improve operational efficiency.
Training:Level 3 Business Administrator Apprenticeship - (Standard).Skills, Knowledge and Behaviours.You will be given day release to attend New City College 1 day per week. Training Outcome:Route into the Operations team and eventual Trading related roles.Employer Description:The London Office is a Trading office for Platinum Group metals. It is part of a standalone subsidiary referred to as Environmental Catalyst and Metal Solutions (ECMS) and is wholly owned by BASF. The ECMS business is dedicated to Mobile Emissions Catalysts, Precious Metals Trading, Recycling and related Products and Services. The group operates globally in over 15 countries and comprises of approximately 20 production sites and over 4,000 employeesWorking Hours :Monday to Friday 9am to 5pm. Thursday and Friday working from home. 7.25 hours per day, ¾ hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
About the role
In this role you will be on the frontline of making videos and podcasts that support all UK consumers. From everyday advice about household hacks, to campaigns directed at the government. You'll help make it all.
You'll pitch ideas and bring them to life. You'll work with our expert team of Producers, Presenters and Videographers. One day you could be helping to make a Tiktok video, the next you'll be recording vox pops for a podcast episode.
Key responsibilities include:
To plan, produce, script, record and edit engaging, shareable video & audio content. You will work under supervision of senior members of the team
Pitch ideas based on existing content on our website or something new you think would work well for a Which? video that we haven't explored yet
Assist with administration tasks assigned to you by senior members of the team
Proactively seek out and find ways to improve your skills and the quality of your content
Track and record the performance of video and audio
Training:Onsite and remote learning.Training Outcome:Hopefully will apply and obtain a position within the company.Employer Description:Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit and all for making consumers more powerful.
We impact in key areas such as consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. Come and champion consumers with us – it's important work. As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Completing forms and proformas
Typing and distributing letters
Updating excel spreadsheets
Updating databases (Confidentiality is important and data protections rules must be adhered to)
Sending and answering emails
Photocopying, collating and distributing papers
Filing and shredding documents
Handling incoming post and sending post
Covering reception and dealing with the public.
This post will involve taking telephone calls and transferring the individual to the appropriate person. You will also take in deliveries and ensure that visitors correctly sign in and out.
Telephoning people when requested to do so.
11. Assist with general administration within the academy office where requested.
12. Any additional duties as designated by your line manager.
13. Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
14. Be aware of and support differences and ensure equal opportunities for all.
15. Contribute to the overall ethos/work/aims of the school.Training:Work based training.Training Outcome:Following the training there may be progression opportunities to a become a full time Administrator.Employer Description:Town End Academy is a vibrant, supportive and welcoming school, with a fantastic team, who are both nurturing and inspirational. We are committed to providing the best learning experiences possible with the children placed at the centre of everything we do. Each child at Town End is treated as an individual; allowing room for particular talents and skills to flourish, as well as encouraging confidence and success in areas they find challenging to accomplish. We pride ourselves on our caring, inclusive ethos where all children are supportive of one another. Our children are encouraged to explore and develop all aspects of their characters in order to become confident, independent thinkers, who are prepared for the next stage of their lives at each transition.Working Hours :Monday to Friday 8am till 4pm working term time plus specified daysSkills: A willingness to learn,Good communication skills,Good interpersonal skills,Good listening skills,Good timekeeping....Read more...
Reporting to the Head of Projects, the postholder will coordinate meetings and schedules between the teams, monitor incoming e-mails and ensure all database records are updated accurately. Whilst adhering to governance policy and procedures.
This is an excellent opportunity for someone looking to take their first step into a Projects/Consultancy environment and develop their career, whilst gaining a level 3 apprenticeship qualification.
Contribute to a customer led approach to Project Delivery
Provide and present data for project reporting, to ensure consistent delivery of information to clients
Take the initial hand over from sales, setting up the required customer folders and database records, ensuring that all the relevant information from Sales is present and filed correctly
Look after the generic email account for Projects, dealing with simple enquiries and directing other enquires to relevant team members, also using the associated calendar to invite and track all customer teams calls and on-site meetings/workshops
Provide general administration support for the Head of Projects.
Performs other duties as required, which are reasonable within the scope of the role
Training Outcome:We would hope that if the apprenticeship went well, we would be in a position to offer them a permanent opportunity with us, as Project Administrator. Progressing to Project Executive.
It will depend on the individual's performance during the apprenticeship and the business requirement. Employer Description:Providing businesses with software solutions, we specialise in new system implementations and utilise our experienced development team to solve the business problems other ERP solution providers shy away from. By taking a consultative approach from the beginning and working closely with our clients, we ensure we fully understand the needs of the business and can therefore implement a solution that adds real value, to give the client a competitive advantage. With 37 employees, the company is based in Fleet.Working Hours :Monday – Friday 9am – 5.30pm
Tuesdays and Wednesdays are office based in Fleet, Hampshire.
3 days at homeSkills: Communication skills,IT skills,Attention to detail,Team working,MS Office: Word, Excel....Read more...
General duties including:
Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace
Monitor the health and well-being of individuals in your careAssist individuals to maximise their independence
Contribute to the daily running and administration of an effective and efficient service or team
Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs
Promote the health and wellbeing of individuals
Record, report and store information related to individuals
Maintain own and others’ safety at work
Maintain and further develop your own skills and knowledgeContribute to the quality of services by participating in improvement activities
Service and install
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Block release/ Day release:
You will undertake the Maintenance and Operations Engineering Technician (RACHP) L3 Standard.
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience
Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:ATS MEP Services Ltd was formed by combining Air Temp Solutions Ltd, Air Distribution Solutions Ltd, ATS M&E Ltd, and Water Temp Solutions Ltd, offering a one-stop shop for all your MEP requirements.
We cover all regions across the UK and are known for our precision, punctuality, and commitment to top-notch service.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Goods in processing
Completion of stock receipts and goods in processing
Ensuring parts are received in the correct condition and regulatory paperwork requirements are met
Ensure correct storage and distribution of all of components, parts, materials
Stock control
The completion of general warehouse administrationThe monitoring shelf-life items, stock and tyre rotation
The control of COSHH iaw with HSE regulations
Picking and Packing
The physical selection of parts to meet the needs of the engineering workforce
The recording of all part transactions using the companies MRP system
Maintaining an auditable processes
The delivery of parts as and when required and as directed by the
Supply Chain and Engineering
General Warehouse Tasks
Operating of Forklifts as required (if required / capable)
Ensuring the Warehouse is kept clean, tidy
Aiding other Supply Chain functions where workloads dictate
Dispatch
The shipment of parts and paperwork to vendors and customers
The recording of all dispatches to their retrospective locations
Checks and Stock Counting
Conduct Daily, Weekly and Monthly checks as requested / required
Training:On the job training, no college attenadance. Training Outcome:Once you hve finished your apprenticeship we would look to develop your skills and knowledge further in our Stores Team. You could also look to progress to other prts of the business including planning and purchasing.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Monday to Friday, 8.00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Goods in processing
Completion of stock receipts and goods in processing
Ensuring parts are received in the correct condition and regulatory paperwork requirements are met
Ensure correct storage and distribution of all of components, parts, materials
Stock control
The completion of general warehouse administration
The monitoring shelf-life items, stock and tyre rotation
The control of COSHH iaw with HSE regulations
Picking and Packing
The physical selection of parts to meet the needs of the engineering workforce
The recording of all part transactions using the companies MRP system
Maintaining an auditable processes
The delivery of parts as and when required and as directed by the Supply Chain and Engineering
General Warehouse Tasks
Operating of Forklifts as required (if required / capable)
Ensuring the Warehouse is kept clean, tidy
Aiding other Supply Chain functions where workloads dictate
Dispatch
The shipment of parts and paperwork to vendors and customers
The recording of all dispatches to their retrospective locations
Checks and Stock Counting.Conduct Daily, Weekly and Monthly checks as requested / required
Training:On the job training, no college attendance. Training Outcome:Once you have finished your apprenticeship we would look to develop your skills and knowledge further in our Stores Team. You could also look to progress to other prts of the business including planning and purchasing.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Monday to Friday, 8.00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Contract Administrator – Billing Team - North Lanarkshire - Salary up to £25,500 DOE As a Contract Administrator within the Billing Team, you will work closely with Contract Managers and Supervisors to ensure that all works—planned preventative maintenance (PPM), reactive tasks, and quoted jobs—are processed efficiently and in line with contractual obligations. Key Responsibilities:Process PPM, reactive, and quoted works (WIP) for invoicing in a timely and accurate manner.Enter and verify engineers’ timesheets and job reports, in coordination with Contract Managers.Process Purchase Card receipts and correctly code transactions using an online banking platform.Calculate and verify overtime hours for monthly payroll submission.Collaborate with Contract Managers and Supervisors to investigate and resolve invoicing queries, escalating issues to the management team when necessary.Generate and issue invoices to customers through agreed communication channels, such as email and customer CAFM systems, on a monthly basis.Maintain and update accounting and customer CAFM systems with accurate and detailed information, ensuring all supporting documentation is filed appropriately.Follow up with subcontractors, engineers, and suppliers to obtain missing reports or invoices, and file documentation as required.Process contractual updates such as renewals, terminations, and variations, ensuring the appropriate forms are completed and submitted.Perform general administrative duties in accordance with departmental policies and procedures.Undertake ad hoc duties as requested by the management team, aligned with the responsibilities of the role.Person Specification:Experience within Administration is essential.Prior experience of CAFM systems advantageous but not essential (SAP, Coupa & Planon).Good Knowledge of Microsoft applications including Excel essential.Health & safety awareness.An understanding of Purchase to Pay process desirable.Salary & Benefits:Salary up to £25,500 DOE24 days annual leave plus public holidays.Life cover equivalent to 1.5x annual salary.Employee discount schemes with major retailers.Gym membership discounts.Holiday purchase scheme.Ongoing training and career development, including professional qualifications and tailored support programs.....Read more...
Job Overview: This part-time role requires a professional with experience in Bookkeeping in the property industry to handle the financial administration of the property portfolio. This involves managing accounts, processing financial transactions, and ensuring the accuracy of records. Here's what you'll be doing:Manage and record financial transactions related to property rentals, purchases, and sales.Reconcile rental income, service charges, and other property-related payments.Maintain accurate records of tenant deposits and manage deposit returns.Process invoices and payments to contractors, suppliers, and service providers.Track and manage utility bills, maintenance costs, and other property-related expenses.Liaise with property managers to ensure timely collection of rents and payments of property-related expenses.Ensure compliance with property tax regulations and VAT returns where applicable.Support the preparation of financial documents for audits and regulatory compliance.Here are the skills you'll need:Proven experience as a bookkeeper, ideally within the property or real estate industry.Strong understanding of property accounting principles, including service charges, rental income, and tax implications.Excellent attention to detail and the ability to manage multiple financial accounts simultaneously.Proficiency in Microsoft Excel and accounting software such as QuickBooks, Xero, or Sage.Strong communication skills and the ability to liaise with tenants, landlords, and service providers.Work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive part-time salaryFlexible working hoursOpportunity to work in the vibrant Elephant and Castle areaProfessional development and training opportunitiesFriendly and supportive team environmentThe chance to contribute to a respected and growing estate agency....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
This role sits within Diligenta’s Change and Transformation functions. It is a fantastic opportunity for someone looking to break into the industry. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds. Diligenta will give you the opportunity to gain experience from the best and progress in your career within the company.
Diligenta’s scheme focuses on building a broad future skill set within our Change function. The function is uniquely positioned in Diligenta to drive critical business outcomes which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.
The scheme offers the opportunity to work in the discipline of Business Analysis.
You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.
Within the role you will:
Work on challenging projects with real business impact.
Develop skills in business analysis and general project management.
Work with a designated mentor.
Benefit from the skills and capabilities of the global parent company, Tata Consultancy Services.
Receive in-house training on systems, processes, and core brand values
Training:The successful candidate will be enrolled on the Level 4 Business Analyst Apprenticeship with Instep UK.
The apprenticeship is delivered:
This programme transforms promising individuals into true change agents, helping them drive business-critical projects.
Course Objectives:
Rework internal processes to boost organisational efficiency
Enhance customer outcomes by designing for customer needs
Accelerate transformation initiatives
Stay up to date with cutting edge technologies like machine learning and AI
Individuals who work on change initiatives. They’re typically involved in troubleshooting problems or looking for opportunities to improve ways of working, like operations managers or innovation leads. This course enables them to select the right approach to solving the right problems, and to produce the right solution.
Programme format:
The programme’s delivered in 6 modules across 15 months. Each module consists of three components, based on our learning methodology:
Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module.
Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 17 x ½-Day Masterclasses.Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module, but equates to roughly 4 hours per month.
You will receive 1-2-1 remote coaching from your Instep tutor.
Qualification gained:
Business Analyst Level 4 Apprenticeship
Participants will also be qualified to gain the following BCS-accredited units:
Business Analysis PracticeRequirements EngineeringModelling Business Processes
Training Outcome:There are many further learning and development opporunities available in the company after completing your apprenticeship. Employer Description:The Diligenta vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. Within a business environment that has been described as ‘home’ by many employees, we drive a culture that is founded on positive change and development.
We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers. Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality. Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day. We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the busines
https://www.diligenta.co.uk/ (opens in new tab)Working Hours :37.5 hours per week Monday - Friday between 9am and 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
An exciting opportunity has arisen for a Procurement Manager to join a leading UK-based engineering and technology organisation.
Based in Gateshead, Tyne and Wear, this is a pivotal, high-impact role within the business, responsible for leading the procurement function and delivering best-in-class supply chain strategies to support the company’s operational and strategic goals.
You will take ownership of sourcing, supplier management, contract negotiation, and cost optimisation across a complex and technical supply chain—particularly in the electronics and PCB sectors. Working closely with technical, operational, and leadership teams, the successful candidate will ensure that procurement activities align with commercial goals, quality standards, and sustainability principles.
Key Responsibilities for the Procurement Manager based in Gateshead, Tyne and Wear:
Lead and develop the procurement function, ensuring timely, cost-effective, and quality-driven acquisition of goods and services.
Identify, assess, and build strategic relationships with suppliers aligned with sustainability and ethical sourcing practices.
Lead contract negotiations, support RFQ processes, and contribute to bid preparation.
Oversee and mitigate supply chain risk, including obsolescence management and continuity of supply.
Monitor and report on market trends, supplier performance, and cost-saving opportunities.
Manage procurement KPIs, compliance, inventory control, and safety within the team.
Essential Skills & Experience:
Extensive experience in strategic sourcing, supplier development, and contract negotiation.
Demonstrated success managing complex procurement functions in a technical or manufacturing environment.
Strong understanding of supply chain sustainability, ESG compliance, and cost analysis.
Experience working with PCB and electronic component suppliers.
Leadership experience managing and developing high-performing procurement teams.
Qualifications:
Bachelor’s degree (or equivalent experience) in Supply Chain, Business Administration, Engineering or a related field.
Extensive experience in procurement, ideally within a technical or engineering sector.
This is an exceptional opportunity to join a forward-thinking, value-driven organisation that places long-term supplier partnerships and innovation at the heart of its mission. You’ll play a key role in ensuring supply chain resilience and excellence as part of a collaborative and technically focused team.
APPLY NOW for the role of Procurement Manager based in Gateshead, Tyne and Wear. Please send your CV to Ltemple@redlinegroup.Com or call Lewis on 01582 878820 to find out more.....Read more...
A new job opportunity has arisen for a dedicated Registered Manager to work in an exceptional residential care home based in the Worthing, West Sussex area. You will be working for one of UK’s leading health care providers
This service is registered to provide residential care for people with a range of complex health needs, including people living with a learning disability
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6755
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Beckenham, Bromley area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum. Band 5 and Band 6 available inclusive HCAS. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5810
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
THE ROLE
My client is now seeking a Project Manager with Employer's Agent experience to join them in Essex to work on a good variety of projects across a number of projects.
Projects include schools, colleges, residential both for private and public sector clients including estate regeneration schemes, master plans, offices, industrial, infrastructure and more.
Projects are generally valued up to £100m.
You will be responsible for the entire project from feasibility stage through to completion of project.
Some travel will be required as their client base includes the East of England though to East Midlands and Greater London.
THE COMPANY
My client is a successful sizeable firm of PQS / construction consultants with a number of UK offices.
They provide cost management, project management and employers agent services.
THE CANDIDATE
You will be a Project Manager or Senior Project Manager currently working for another firm of construction consultants.
You will be happy to work as part of a team reporting to an Associate Director or Partner. In addition you should be able to work without supervision.
My client would prefer someone to be MRICS / MAPM qualified or working towards such qualification.
You will need to be a current CSCS card holder.
Ideally you may also be a member of the Association of Project Safety or keen to work towards it.
The ideal candidate will have experience of Design and Build contracts including procurement and contract administration.
Some experience gained on large residential projects would be preferred.
Some experience of managing more junior project managers preferred.
Good client facing skills essential.
Good all round experience of projects in the building construction industry essential.
A full U.K. driving licence is required.
Salary is negotiable from around £44000 to £65000 plus car allowance, generous pension of 9% of salary put in by employer etc.
Please email a full c.v. or give me, Denise Neville a call for an informal and confidential discussion on 020 7613 5555 or 020 8368 0025 or mobile 07836 350309 or take a look at our website on tedrecruitment.com....Read more...
Senior Solicitor – Wills & Probate Department
Outstanding Opportunity with Established Chester Law Practice
We are representing a thriving, well-respected legal practice based in the historic city of Chester that is currently seeking an accomplished Senior Solicitor to join their expanding Wills and Probate department. This prestigious firm has built an enviable reputation for providing exceptional service to clients throughout Cheshire and beyond.
The successful candidate will bring considerable expertise in all aspects of private client work, with particular emphasis on estate planning, will preparation, probate administration, and lasting powers of attorney. You will be joining a close-knit, values-driven team that prioritises building meaningful, long-term relationships with clients and their families.
Essential Qualities and Experience
Comprehensive knowledge and substantial experience managing complex wills, probate matters, lasting powers of attorney, and trust arrangements
Exceptional interpersonal skills with a genuine empathetic approach when guiding clients through sensitive and often emotional circumstances
Proven ability to explain intricate legal concepts in accessible, clear language
Commitment to nurturing junior colleagues, with the willingness to share knowledge and provide mentorship
Strong organisational abilities with meticulous attention to detail
Dedication to maintaining the highest standards of professional integrity
STEP qualification would be advantageous, though not essential
What Our Client Offers
A culture that genuinely values quality service over billable targets
Competitive remuneration package reflective of your experience and expertise
Flexible working arrangements to support work-life balance
Opportunity to develop deep, meaningful client relationships spanning generations
Collaborative environment within a forward-thinking practice
Clear pathway for career progression and professional development
Modern, comfortable offices in a prestigious Chester location
Apply Today
This exceptional opportunity has already attracted significant interest from qualified legal professionals. To ensure your candidacy receives thorough consideration, we strongly encourage interested applicants to submit their application promptly.
For a confidential discussion regarding this distinguished position, please contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery recruitment at Newton Colmore Consulting on +44 121 268 2240. Alternatively, submit your CV through our secure online portal, after which a Newton Colmore Consulting representative will contact you to discuss your background and qualifications in greater detail.
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Pensions Administrator
Location: Orpington
Salary: £30 to £40k+ plus Excellent Benefits
Full-Time | Permanent
Are you a meticulous and motivated Pension Administrator with hands-on experience in Defined Benefit (DB) pensions? If you're looking to join a dynamic, forward-thinking team where your expertise will be valued and your ideas welcomed, we want to hear from you!
Our client is passionate about delivering excellence in pension administration. They support a diverse portfolio of DB pension schemes and pride themselves on providing a high-quality, compliant service to trustees, members, and stakeholders. As they continue to grow, they're looking for someone who shares our commitment to accuracy, client service, and continuous improvement.
About the Role
As a Pensions Administrator, you’ll be at the heart of our operations, supporting complex casework and ensuring technical accuracy across scheme events and benefit calculations. You’ll be part of the team that resolves queries, interprets scheme rules, and helps to shape best practices.
What You’ll Be Doing:
Reviewing and interpreting scheme documentation and rules for DB pension schemes
Ensuring the accuracy of benefit calculations and assisting with complex member queries
Supporting bulk projects such as GMP reconciliations, benefit rectifications, and scheme wind-ups
Providing technical guidance to administrators and mentoring junior staff
Helping maintain and develop internal procedure documents and calculation tools
What We’re Looking For:
Proven experience with Defined Benefit pensions
Strong understanding of scheme rules, manual calculations, and relevant pension legislation
Excellent attention to detail and a methodical approach
A team player with great communication and problem-solving skills
Ideally working towards or holding a relevant qualification (e.g. PMI)
What We Offer:
A supportive, collaborative environment with real opportunities for progression
Flexible/hybrid working arrangements
Generous holiday allowance
Pension scheme
Ongoing professional development
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
* Managing and coordinating group bookings and associated materials
* Overseeing booking portals and maintaining accurate sales records
* Handling input, reporting, and administration duties using the internal CRM system
* Liaising with travel planners and marketing partners to ensure smooth delivery of services
* Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
* Assisting in the planning and execution of events and private functions
* Updating local website content including event calendars and marketing imagery
* Attending promotional events and client functions as a brand representative
* Coordinating operational tasks between departments for marketing-led events
* Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
* Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
* Prior experience in a sales and marketing support role within hospitality, events, or tourism
* Social media literacy and confidence in email marketing platforms
* Comfortable presenting to small groups and stakeholders
* Must have experience using office365, Word, Excel etc
* Experience with Triple seat is highly advantageous
* Right to work in the UK (valid work permit or settled status required)
* Fluency in English essential; other languages are a bonus
This is a great opportunity for a Sales & Marketing Coordinator to be part of a globally respected brand in the hospitality industry.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Hybrid, Employed or Self Employed Options AvailableOTE £35,000 to £85,000 + Warm Leads + Central Marketing Support
Our client is an award-winning mortgage business, with a strong industry reputation for supporting and developing highly skilled and knowledgeable Mortgage Advisers.
As a result of continued commercial expansion, and in order to continue delivering an industry renowned service, they are now looking to significantly increase their team of trusted, professional, Mortgage & Protection Advisors to join either the team.
Working on a self-employed or employed basis, the successful applicants will benefit from operating under an award winning, industry recognised network. If required, substantial marketing and business development support is available plus a rich stream of regular, warm leads from the firms existing business.
Roles exist for those with substantial advisory experience in both regulated mortgages and non-regulated loans such as Buy to Let, Commercial and Development Finance. There are also some opportunities for less experienced advisers to join the team.
Key Responsibilities
Provide high quality mortgage and protection advice to the company's clients
Secure and build relationships with the company's introducers to maximise business opportunities for all
Develop own knowledge and skills to expand capabilities, for example into specialist areas
Provide advice within regulator standards and keep accurate records
Skills & Experience
Hold the CeMap or an equivalent mortgage qualification
Advising experience and CAS an advantage but not essential
Demonstratable success in a mortgage environment
Strong analytical and organisational skills together with good computer literacy
Ability to build relationships and communicate effectively
Benefits
Self-employed or employed roles with hybrid working options availbale
Multiple opportunities for support from the right firm
Market leading commissions with high earners achieving to £100,000 OTE including enhanced payments for own referrals or lead sources.
Protection Provider panel with access to market leading providers
Training programmes to build and develop knowledge and skills.
Full administration support including DIP and APP submission and case progression.
Market leading technology for research and client management
This is a fantastic opportunity for ambitious Mortgage and Protection Advisors to join a flourishing, friendly, and progressive growing company offering a wealth of company support designed to achieve mutual goals. Apply now!....Read more...
Temporary Customer Service Advisor – Join a Growing, Supportive Team!
Location: Edenbridge
Contract: Temporary – 2 months (with potential extension)
Hours: Monday to Friday, 8:30 am – 5:00 pm
Are you a proactive and customer-focused individual with experience in B2B customer service or sales support? We’re looking for a Temporary Customer Service Advisor to join a dynamic and friendly team within a well-established and growing company. This is a fantastic opportunity to be part of a collaborative environment where your organisational skills and attention to detail will be highly valued.
What You'll Be Doing
- In this varied and fast-paced role, you'll play a key part in supporting customers and internal teams by ensuring a smooth end-to-end service process
- Handle customer enquiries efficiently, working closely with the Sales and Engineering teams to ensure timely responses and solutions.
- Prepare quotations using the Global Pricing System and calculate customer pricing for products and services.
- Process purchase orders, input data into the ERP system, and send order confirmations.
- Gather and verify key customer documentation (such as End Use statements) to support contract reviews.
- Liaise with the Planning Department to coordinate and maintain accurate delivery schedules.
- Raise purchase orders as needed and ensure timely communication of delivery updates.
- Log customer feedback and help drive continuous improvement.
- Support the resolution of customer complaints in coordination with relevant departments.
- Manage incoming calls with professionalism and ensure smooth communication across departments.
- Attend weekly production meetings and keep stakeholders informed of shipping updates.
- Take on additional tasks as required by management – every day is different!
Who We’re Looking For
- You’re a confident, adaptable, and detail-oriented individual with strong communication skills and a passion for great service.
Essential skills & experience:
- Previous experience in a customer service or sales administration role, ideally in a manufacturing or engineering environment
- Confident communicator, both written and verbal, at all levels
- Working knowledge of ERP and/or CRM systems
- Comfortable with technical product information (ability to understand catalogues and simple drawings)
- Familiar with quality systems such as ISO9001 or AS9100
- Strong IT skills – confident with Microsoft Office (Excel, Word, PowerPoint)
- Highly organised, self-motivated, and a great team player
- Able to work independently and thrive in a fast-paced environment
Why Apply?
- Be part of a supportive, growing team in a respected business
- Gain valuable experience in a professional B2B environment
- Enjoy varied and engaging work with potential for contract extension
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
