An opportunity has arisen for a Business Support Manager / Office Manager to join a well-established credit brokerage firm that connects consumers with a range of financial products and services.
As a Business Support Manager / Office Manager, you will be providing cross-functional support across compliance, HR, marketing, operations and basic finance. This full-time role offers a salary range of £30,000 - £35,000, hybrid working options (office-based on Monday, Tuesday, and Thursday) and benefits.
You will be responsible for:
* Supporting compliance activities by maintaining accurate client records in line with regulatory standards.
* Handling day-to-day office coordination, including managing supplies, schedules, and general admin tasks.
* Assisting with HR operations, including recruitment coordination, leave tracking and record keeping.
* Carrying out basic bookkeeping duties and supporting the finance function using platforms such as Xero.
* Aiding marketing initiatives and involvement in internal projects or operational improvements.
* Acting as a key support to the leadership team and ensuring communication flows efficiently across departments.
What we are looking for:
* Previously worked as a Administration Officer, Office Manager, Business Support Officer, Business Support Manager, Business Support Administrator, Business Administrator, Office Administrator, Business Operations Manager, Administration Manager, Office coordinator, General Manager or in a similar role.
* At least 1 year of experience in marketing and administrative experience.
* Skilled Microsoft Office and Google Workspace.
* Experience with Xero would be beneficial.
Whats on offer:
* Competitive salary
* 23 days annual leave plus bank holidays
* Health and wellbeing cover
* Company pension scheme
* Perkbox access for discounts and rewards
* Annual bonus scheme and quarterly performance incentives
* Commuter contribution of up to £150/month for hybrid workers
Apply now for this exceptional Business Support Officer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Business Support Manager / Office Manager to join a well-established credit brokerage firm that connects consumers with a range of financial products and services.
As a Business Support Manager / Office Manager, you will be providing cross-functional support across compliance, HR, marketing, operations and basic finance. This full-time role offers a salary range of £30,000 - £35,000, hybrid working options (office-based on Monday, Tuesday, and Thursday) and benefits.
You will be responsible for:
* Supporting compliance activities by maintaining accurate client records in line with regulatory standards.
* Handling day-to-day office coordination, including managing supplies, schedules, and general admin tasks.
* Assisting with HR operations, including recruitment coordination, leave tracking and record keeping.
* Carrying out basic bookkeeping duties and supporting the finance function using platforms such as Xero.
* Aiding marketing initiatives and involvement in internal projects or operational improvements.
* Acting as a key support to the leadership team and ensuring communication flows efficiently across departments.
What we are looking for:
* Previously worked as a Administration Officer, Office Manager, Business Support Officer, Business Support Manager, Business Support Administrator, Business Administrator, Office Administrator, Business Operations Manager, Administration Manager, Office coordinator, General Manager or in a similar role.
* At least 1 year of experience in marketing and administrative experience.
* Skilled Microsoft Office and Google Workspace.
* Experience with Xero would be beneficial.
Whats on offer:
* Competitive salary
* 23 days annual leave plus bank holidays
* Health and wellbeing cover
* Company pension scheme
* Perkbox access for discounts and rewards
* Annual bonus scheme and quarterly performance incentives
* Commuter contribution of up to £150/month for hybrid workers
Apply now for this exceptional Office Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an experienced Legal Support Team Leader to join a leading Private Wealth team based in Manchester. This newly created role offers the chance to play a key part in a growing team that advises high-net-worth individuals, business owners, trustees, and international clients on complex matters ranging from succession planning to contentious probate.
This is a hands-on leadership role that would suit someone with strong legal administration experience and a natural ability to manage and motivate others.
The Private Wealth team is known for its breadth of expertise and high-calibre client base. The team works collaboratively across both contentious and non-contentious areas, including:
- Succession planning and tax mitigation
- Wills, trusts, and estate administration
- International estate and tax advisory
- Contentious trust and probate matters
Youll be responsible for managing a team of six administrators while ensuring the smooth running of core support functions. Key responsibilities include:
- Overseeing the billing process and handling payments
- File opening and compliance tasks
- Supervising digital dictation and transcription work
- Ensuring a high standard of administrative support across the team
- Supporting the development of the admin function as the department continues to grow
This is a full-time role with the opportunity to work from home one day per week. This firm are looking for someone who brings:
- Proven experience in a senior administrative role within a legal environment (essential)
- Previous team leadership or supervisory experience
- Strong organisational skills and attention to detail
- A proactive and solutions-focused approach
- The confidence to communicate effectively across all levels
Previous experience within private wealth / private client would be a distinct advantage but not essential. In return, youll be part of a forward-thinking and inclusive team where your contribution is valued. Benefits would include:
- Minimum 25 days holiday (plus Christmas closure and increases with service)
- Private medical insurance (with options to include family members)
- SMART pension scheme
- Travel insurance and income protection
- Life assurance (3x salary)
- Regular social, charitable and wellbeing events
- Career development opportunities through a structured annual promotions process
This is a fantastic opportunity to shape and grow a leadership role in a thriving and supportive team. If youre looking for a long-term move in a dynamic and collaborative environment then please give Justine a call on 0161 914 7357 or email your CV to j.forshaw@clayton-legal.co.uk....Read more...
Process administrative tasks for the full employee lifecycle fromrecruitment and onboarding, to changes to employment, offboarding and payroll
Administer all new starter paperwork and processes e.g. pre -employment checks, references and induction
Process and review changes to employee records on the HRISsystem (iTrent) including (but not limited to) contract variations,absence, and deductions in line with monthly payroll deadlines
Work with the Group Payroll Manager to ensure that employees are paid accurately and on time using all relevant payroll systems
Provide first line support for incoming queries from colleagues across the group via the ticketing system, phone and email
Ensure all employee personnel files are set up legally and kept up to date
Provide day-to-day administration of various employee benefits e.g. healthcare, salary sacrifice and pensions benefits
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Assist with general copying, filing, archiving of documents as required
Provide a high level of customer service
Training:
You will work towards an Level 3 HR Support Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
This is a great opportunity to work and learn from a professional and diverse people team and obtain a solid foundation of experience in people administration with the opportunity to later progress in either HR or Payroll specialties
Employer Description:Cambridge Education Group is a private education provider that delivers innovative academic services tailored to the needs of international students and educational institutions. Cambridge Education Group offer face to face pathway courses as well as online courses.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Good time management,Ability to prioritise,Determination,Friendly professional manner.....Read more...
Covering reception – welcoming clients in person and over the phone, and directing queries to the appropriate team members
Managing the meeting room booking system
Keeping the reception area clean, presentable, and professional at all times
Preparing meeting rooms with the required stationery, drinks, and seating arrangements, and ensuring rooms are cleared and reset after use
Monitoring and restocking supplies such as paper and stationery in work areas
Handling incoming post, scanning, and forwarding it to the relevant departments
Organising and arranging outgoing post, including special and recorded deliveries
Carrying out photocopying, scanning, and printing as needed
Retrieving documents from storage, both internally and via external providers
Assisting with ordering stationery and managing stock levels of office supplies
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Founded in Hull in 1874, Andrew Jackson Solicitors LLP offers client-focussed expertise and advice delivered regionally, nationally and internationally across all areas of business, international trade and personal law.
From their offices in Hull, York, Grimsby and Scarborough, the team is committed to helping generations of businesses, families and individuals with trusted legal advice and support that is tailored to their particular needs and objectives. The firm offers a full range of legal services, encompassing everything from employment law and commercial property, to family mediation, agri-business, dispute resolution and more.Working Hours :Monday to Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Monitoring/Actioning all emails to Accounts and Sales addresses
Answering the telephone and redirecting calls, ordering materials
Ordering office stationery and staff uniform
Organise fuel cards for vehicles, purchasing vehicle tax
Manage Mersey Gateway, Mersey Tunnel, M6 toll and London Congestion charges for all vehicles
Responsible for supplies for office kitchen and meter readings/utility bills
General accounts Using Sage 50 Accounts/Sage Projects - Use of Share point Excel spreadsheets to manage all works
Purchase ledger, Sales ledger, Projects, bank payments and bank reconciliation, reconcile supplier statements and payments. Staff expenses and petty cash
Sage Payroll - Weekly and Monthly payroll. NEST pension administration, CIS Sub-contractor verification and payments. Administration for P11d benefit for private use of company vehicles
Reconcile/Submit all CIS payments to HMRC and issue sub -contractor statements
Reconcile Staff credit card statements
Send customer statements/chase aged debt
Reconcile all Sales and distribute report to managers
Training:
The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard in Business Administrator Level 3
This training will be structured and delivered by Cheshire College - South & West. Relevant GCSE’s in maths and English are required
Training Outcome:
Potential to be full time Office Manager upon successful completion
Employer Description:Hunters is well regarded for the high quality of its projects. We partner with clients at every stage from concept solutions and budgets to construction, commissioning, and training. Delivering a designed project to the complete satisfaction of the client, either with their agent or with selected agencies of our own, is always our goal. Whilst we have numerous partners, Hunters deliver projects with their own management team. We pride ourselves in delivering in difficult environments whilst always ensuring customer activities are never compromised. One of our greatest strengths is a flexible and prompt response to challenges arising from changing circumstances in customer supply chain and our drive to deliver.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
This is a full-time position to support the Technical team with administration requirements. The Technical team is responsible for the delivery of Architectural and Civil Engineering based functions across all areas of the business.
This is a great opportunity for someone who is looking to start their career within construction administration with the opportunity to study and gain a qualification alongside working.
Responsibilities:
Support managing internal file structure and co-ordinating drawing issues
Amending and issuing material schedules
Uploading documents to the NHBC & Housebuilder Pro
Applying for postal addresses
Scheduling meetings and diary management
Taking notes and writing minutes following internal office meetings
Printing various site layouts, legal plans and other associated documents
Processing invoices and credit card receipts
Provide support to Engineers, Architectural Technicians and Technical Coordinator as required
Attend college to complete Business Administrator ApprenticeshipCompliance with GDPR at all times
Any other duties as may be reasonably expected of an Apprentice Administrator
Requirements:
GCSE grades A-C (8-4) in English and mathematics or equivalent
Strong communication skills
Good literacy skills
Good basic IT skills – must be competent with Microsoft Office
Good attention to detail
An ability to work within a team environment and to be flexible in working approaches
Keen to learn and develop
Benefits:
Private Medical Insurance
Health Cash Plan
Company Pension Scheme
Life Assurance
21 days+ Bank Holidays + 7 day additional Christmas shutdown holidays
Discretionary Bonus twice a year
Training:
Business Administrator Level 3 Apprenticeship Standard
Training to take place at college
Training Outcome:
Developing within the technical department
Employer Description:Jelson is a family run, Leicestershire based business which has been around for over 130 years.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
Processing of all purchase invoices, allocating to correct contracts and liaising with QS’s
Manage supplier statement reconciliations and resolve discrepancies
Monthly payment run preparation for review
Set up new suppliers and complete CIS verifications
Process staff expenses
Daily monitoring of bank feeds and finance inbox
Processing of Applications for payment/Payment Certs/Invoices & Self-Billing invoices
Credit Control
Assist with weekly payroll processing
Update and maintain supplier forms and records
Assist with contract set up in Eque2
Support the QS’s and commercial team with finance queries
Finance administration
Act as a support and provide cover during holidays and periods of absence to team
Training:
Assistant Accountant Level 3 Apprenticeship Standard
AAT Level 3 Diploma in Accounting
English and maths (if required) Level 2
Training Outcome:
Increase in salary
More responsibility
Career progression
Employer Description:At Tru7, we’re expanding - and not just on site. We’re actively seeking dedicated professionals to enrich our Office Support, Compliance Administration, Contracts and Estimating teams. Working from our modern Kesgrave HQ, you’ll be immersed in a collaborative environment where your organisational skills, attention to detail and drive for excellence can flourish.
We offer a range of engaging roles - from supporting day to day operations in Admin and Accounts to handling compliance for major projects and assisting our Contracts division with commercial operations. You’ll benefit from free onsite parking, a supportive team culture and clear pathways for career progression .
At Tru7, every voice matters. We’re a family run business grounded in integrity, service, and expertise, where innovation and proactive thinking are embraced. If you're passionate about making an impact and growing your career in a premier regional business, we’d love to meet you.Working Hours :Monday - Friday, 8.30am - 5.30pm including 1 hour unpaid for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
The Business Administration Apprentice will undertake a range of duties including:
General administration duties:
Answering and responding to incoming phone calls
Maintaining office supplies
Preparation of correspondence (Microsoft Word & Outlook)
Updating Access/InForm databases
Undertaking basic Health & Safety checks and maintaining appropriate records
Note taking
Filing & archiving
Finance duties:
Banking
Customer service duties:
Dealing with resident issues face to face and on the phone
Use of Microsoft Publisher (preparing promotional material)
Organising and facilitating social activities
Preparing rooms for activities (including cleaning)
Encouraging participation
Other duties:
Walking between sites and supporting colleagues in their duties
Other reasonable duties as required
Training:On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.Training Outcome:
There are opportunities to progress to higher levels or take more specific qualifications
Many employers retain apprentices in full/part time positions
The qualifications you gain can also help you to get into higher education or other employment
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.Employer Description:Cutbush and Corrall Charity was established in 1865 to provide almshouse accommodation. The Charity now has 154 self-contained properties in and around Maidstone. Many of the Charity’s properties are of historic interest.
The Charity provides affordable accommodation for older people who would otherwise find it difficult to meet their housing needs.Working Hours :35 hours per week.
9.00am to 5.00pm .
Monday to Friday, with 1 hours’ lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Knowledge of Microsoft....Read more...
Reception Duties
Act as the first point of contact for clients and visitors in person, on the phone, and via email
Pass on detailed telephone messages.
Greet clients and visitors professionally and ensure they are signed in and directed appropriately.
Manage incoming and outgoing post, deliveries, and courier services.
Client Enquiries
Handle initial enquiries from potential clients.
Provide quotes on residential conveyancing enquiries.
Log and track enquiries accurately and ensure they are passed on to the correct person or team.
Maintain a high level of client service and confidentiality at all times.
Client Onboarding
Deal with the onboarding of new clients, ensuring all required documentation is collected and verified.
Prepare and send engagement letters in line with firm procedures.
Support compliance processes including KYC (Know Your Client) and AML (Anti-Money Laundering) checks.
Update client records and systems with accurate information.
Administrative Support
Provide administrative support including filing, photocopying, scanning, and document management.
Handle incoming and outgoing post daily, scanning this into the case management system.
Assist with diary management, meeting scheduling, and room bookings.
Any other administrative duties that are required of you.
Training and Development
Work towards an apprenticeship qualification (Business Administration Level 3).
Receive ongoing supervision and support from mentors and team leaders.
Gain exposure to legal systems, procedures, and professional standards.
Training:The apprentice will undertake the Level 3 Business Administration Apprenticeship. Day-release training takes place at Burnley College.Training Outcome:Potential progression on successful completion of the apprenticeship.Employer Description:Farnworth Rose is a leading firm of Solicitors in Burnley & Pendle. Our specialist Solicitors in Pendle strive to help, advise, and achieve the best outcome for every client we work with. We are always on your side whenever challenges or opportunities arise.
Farnworth Rose Solicitors offer a warm and welcoming service.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As the Business Admin Apprentice at Advanced Care, you’ll be at the heart of their operations, providing essential administrative support across the team. You will gain a thorough understanding of office functions while developing key skills and building your career in a supportive and professional setting.
Welcoming visitors and managing the reception area
Acting as the first point of contact for customers and clients
Handling general administrative tasks, including filing, data entry, and document management
Supporting the Senior Management Team with clerical and admin duties
Liaising with clients and external contacts professionally
Contributing to the smooth running of daily office operations
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Advanced Care Yorkshire Ltd is a trusted provider of high-quality domiciliary and community-based care services across Yorkshire. With a commitment to compassion, professionalism, and dignity, the company delivers tailored care solutions to individuals in the comfort of their own homes.
Specialising in a range of support services—including personal care, companionship, respite care, and specialist support for complex needs—Advanced Care Yorkshire Ltd focuses on promoting independence and enhancing the quality of life for every client. Their team of dedicated and fully trained care professionals works closely with families and local authorities to ensure care plans are responsive, respectful, and person-centred.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
You will gain hands-on experience across a range of business functions and will be supported in developing the knowledge, skills, and behaviours required to successfully complete your Level 3 Business Administration Apprenticeship.
Key Responsibilities
Support the creation and maintenance of internal documentation, reports, and correspondence
Assist in processing customer enquiries, customer orders, supplier invoices, and purchase orders
Update databases, maintain records, and ensure confidentiality of sensitive information
Communicate with clients, suppliers, and stakeholders via phone, email, and in person
Organise meetings, produce agendas
Contribute to planning internal projects and events
Learn to use business IT systems (Microsoft Office and ERP platforms)
Undertake a business improvement project as part of your apprenticeship
Support social media and marketing tasks in line with business needs
Liaise with colleagues across departments to support the smooth running of the business
Training:Level 3 Business Administration standard.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Dormor Machine & Engineering, has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:Dormor Machine & Engineering is a leading sub-contract precision engineering company based in Teesside. We specialise in complex CNC machining, component assembly, and R&D services for sectors including defence, nuclear, and renewable energy. With ongoing investments in advanced technology and a commitment to innovation and sustainability, we are proud to support our clients with high-quality engineering solutions.Working Hours :Days and shifts are to confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII) (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually, 6 hours per week off-the-job training
Training Outcome:This is dependent on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping the Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in the respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII) (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually, 6 hours per week off-the-job training.Training Outcome:This is dependent on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday between 9.00am – 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually. 6 hours per week off the job training.
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Answering phones
Booking in appointments for Engineers
Setting up new customer files for installation
General administration
Help update database
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This would be discussed on successful completion of your apprenticeships
Employer Description:Security company that installs and Monitor CCTV, Intruder and Fire alarms, Access and gates.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
£32,000 + Excellent BenefitsA vacancy has arisen for a Finance & Administration Executive to join the Operations, Finance & Administration team. This is a fantastic opportunity to be part of a dynamic, forward-thinking Chambers and to gain valuable experience of working in a support team within a busy commercial chambers.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Finance & Administration Executive duties will include purchase ledger, sales ledger, petty cash and bank and credit card reconciliation, using Xero Accounts and LEX. This role will report to the Head of Finance and the Head of Operations and will work in conjunction with the COO and all other teams.Key Responsibilities
All basic accounts duties for sales ledger, purchase ledger, bank reconciliation and petty cash.
Processing all barrister payments on bespoke system.
Reconciling payments received.
Using Xero Account software and LEX.
Process month end invoices, statements and barristers VAT reports all on Xero.
Year-end financial reports for barristers.
Credit card statement reconciliation.
Data processing, payments, data checking and filing.
Helping barristers with professional indemnity insurance and practising certificates.
Liaising and managing suppliers and getting best deals available.
Managing our mobile contract keeping us informed of changes to roaming costs etc.
Online banking.
Reception cover.
Assisting with changes to room layouts and furniture removals etc. as and when required (e.g. for in-house seminars, chambers’ lunches etc.).
Assisting with conference refreshment requirements.
Help with setting up internal and external events.
Liaising with other departments and assisting in other areas to ensure smooth running of Chambers.
Any other tasks as reasonably required by the Head of Finance and the Head of Operations.
Additional Responsibilities
Undertaking ad-hoc organisation of tasks for barristers such as celebrations, dinners and Christmas parties, assisting the marketing team as required.
Marketing – Chambers seeks to promote itself actively with clients and potential clients. These activities may take place outside of normal office hours. The post-holder may therefore be expected to provide support such as greeting guests on a small number of occasions during the year.
Any other tasks as reasonably required to assist other departments as approved by the Head of Finance or the Head of Operations.
Skills & Experience
Educated to A Level standard with a minimum of 2 A Levels and university degree preferred.
Experience of Xero Accounts/LEX preferred but not essential (training will be provided).
Team player able to work unsupervised and under pressure.
Good problem-solving abilities.
Excellent communication skills - both written and oral.
Excellent people skills and the ability to build strong internal relationships.
Polite, friendly and of smart appearance.
Demonstrate a positive attitude and a willingness to learn.
Ability to handle confidential information discreetly.
Good IT skills with experience of O365.
Benefits
20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years)
6% pension contribution
Bonus scheme
Season ticket loan
Permanent health insurance
Private medical insurance
Half day 'birthday' holiday
Following completion of probation Chambers supports candidates undertaking financial qualifications
This is a superb opportunity for a highly organised individual with a positive outlook, excited by the prospect of a career within the legal sector. You will be part of a small team that works closely together to deliver outstanding service. ....Read more...
Summary of Responsibilities: To provide an excellent administrative support service within HR and Learning Service. Under the direction of the Service Manager – HR and Learning/Service Manager – Transactional HR, to undertake a range of administrative and related tasks.
Responsibilities Service Development:
To be pro-active and solution focussed to meet the needs of a changing market.
Support the delivery and expansion of the HR and Learning by utilising knowledge and skills to maintain and develop the business element.
Finance:
Provide financial administrative support to meet operational deadlines under the direction of the Service Managers on financial database system
Processing orders, pricing orders using approved schedules, data, input, routine credit control.
Order goods and services.
Source additional goods and services on request.
Process financial transactions onto financial system for goods and services received.
Administration of new customer and supplier accounts.
Ensure that electronic of records relating to orders and invoices are accurate and up to date.
Business Support:
Administrative support for meetings and events including room bookings, minute taking, refreshments, preparation of agenda and materials.
Collating, processing and handling sensitive and confidential information.
Maintaining filing systems both manual and electronic.
Preparation and distribution of incoming and outgoing electronic and hard copy correspondence as required, to include following administrative processes
Face to face and telephone communication/support for the team and clients.
Responsible for printing and distribution of stationery/marketing/training material as requested.
Administrative support for marketing and promotion of the HR and Learning Service including hard copy and electronic display materials. Ordering goods and services as required.
Administration support for all service areas within HR and Learning as directed.
DBS checks to be undertaken to include face-to-face contact with staff, completion of forms, approval of ID and photocopying.
Diary management for the HR and Learning team as appropriate.
Inputting and extracting data from Access, ECT, and other database systems as required.
General:
To participate in the operation of the SIPS Appraisal Scheme.
It is your responsibility to carry out your duties in line with SIPS policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010.
Such other duties as may be appropriate to achieve the objectives of the post to assist SIPS in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
The post holder must at all times carry out his/her responsibilities with due regard to the SIPS policy, organisation and arrangements for Health and Safety at work.
Training:
Level 3 Business Administration Apprenticeship
Work based learning
End Point Assessment
Training Outcome:On going employment and additional training will be offered whenever possible.Employer Description:SIPS is the not-for-profit education support services provider for Sandwell, the Black Country and the West Midlands
We’re owned and governed by schools – our focus isn’t making a profit, it’s enriching children and young people’s learning and well-being – they’re at the heart of what we doWorking Hours :Monday to Friday - hours to be confirmed between 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies, operating systems and server-based applications
Basic network administration
Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication and customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server or datacentre installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Progression onto more senior positions following successful completion of the apprenticeship
Employer Description:HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.
Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business.
This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Works also to include office administration, filing and general office duties along with the companies first point of contact over the telephone
The role requires the person to be confident, well spoken with good organization skills with attention to detail and accuracy and proficient on Mac Preferred or PC and along with good IT skills
Responsibilities and Duties
Procurement and placing of orders to suppliers and contractors
Obtaining quotations and cost analysis
Materials specification, costings, material procurement
Liaison with suppliers and contractors
Organising site setup materials, files, office paperwork
Liaising with labour teams combined with sourcing hotels and skips and site plant hires
Formulating Health and Safety & Risk Assessments contract documents and Pre-contract files & CDM documentation, and site completion operation and maintenance files
Perform general office administration as required including day to day operations, equipment and telephone,
Conducting research into products
Meet with suppliers as required
Skills and Specification
Ability to fully understand and follow oral and written instructions
Skills to operate basic office equipment such as; printers, computer terminals, facsimile machines, scanning, and telephone systems
Conversant in Microsoft Word &Excel, Photoshop and other software applications ideally on Mac but PC as alternative
Proficiency in the use of Internet browsers for sourcing items as required and being able to and email
Maintaining company website and Facebook
Good Telephone manner
Working towards targets and key deadlines
Ability to be self motivated and able to work on their own
Reliable and conscientious
Training:The apprentice will recieve all training on the job and will also have an assigned Educator from Heart of England Training who they will meet with regularly via teams.Training Outcome:It is hoped but not guaranteed that a full time offer of employment will be given upon completion of the apprenticeship.Employer Description:Specialists in design, fit outs & refurbishments of shops, restaurants and offices. Retail & Fashion Food & Leisure Office & Commercial.Working Hours :Full Time Hours. 8.30am to 5.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Prospecting
Selling and Servicing
Administration
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship Standard
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
We would expect the candidate to progress to Commercial Insurance Account Executive
Employer Description:General Insurance and Financial Services providerWorking Hours :Monday - Friday, 9.00am - 5.00pm.
45 minutes Lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Initiative,Patience....Read more...
The Cultural Learning and Participation Officer plays a vital role in promoting inclusive access to arts and culture through the development and delivery of engaging programmes and participation initiatives for children and young people across The Black Country.
This role supports audience development, community engagement, and learning across diverse demographics.
Program Development:
Design, plan, and deliver high-quality educational and participatory programmes across all age groups, aligning with organisational priorities and cultural values
Community Engagement:
Build strong relationships with local communities, schools, and partner organisations to co-create relevant artistic and cultural experiences and encourage active participation
Facilitation & Delivery:
Lead workshops, events, and outreach sessions in formal and informal settings, tailoring content to different learning styles and needs
Project Management:
Coordinate logistics, budgets, evaluation, and administration for learning and participation projects, ensuring timely and effective delivery
Monitoring & Evaluation:
Collect data and feedback to assess impact and improve future programming
Prepare reports and presentations for stakeholders and funders
Collaboration:
Work closely with curatorial, programming, and marketing teams to ensure learning and participation are embedded throughout the organisation
Inclusion & Access:
Champion diversity, equality, and accessibility, removing barriers to engagement and ensuring inclusive practices in all activities
Partnership and Networking:
To work with Service Manager (Arts, Culture & Civic Change) and Programme & Projects Director to create partnerships with arts and culture organisations that can support children, young people and young adults in our projects
To collaborate on forming connections with organisations locally, regionally and nationally that may either provide or encourage arts and culture for children, young people and young adults
To develop relationships and partnerships across identified Priority Places/Leveling Up for Culture, with key stakeholders including local authorities, schools, health authorities and youth services
To co-ordinate and oversee the work of freelance facilitators and artists to ensure the aims and standards of the projects are met to enable delivery
Administration and Communication:
Be responsible for completing all relevant paperwork in alignment with PbC’S policies and procedures
To support the monitoring and evaluation of participant journey’s and programme impact for internal and external reporting
To communicate effectively with PbC Development, Marketing and Income Generation team to align external communications and enable programme sustainability and growth according to participant need and demonstrating rating impact
To provide development and learning to members of the Youth Management Board (YMB)
Training:You will be placed on a Cultural Learning and Participation Officer Level 3 Apprenticeship.
Here you will attend a programme of Seminars and also have a dedicated development coach who will work with you 1-2-1.
These are the Knowledge, Skills and Behaviours of the apprenticeship and the areas you will cover:
Understanding audiences and effective method of engagement
Working with partners
Impact and social benefits
Meeting regulations and legislation
Your role and responsibility:
Understanding the organisation
Fundraising
IT systems and Software
Project Coordination
Communication
Relationship management
Project Administration
Problem Solving
Team Working
Behaviours
Positive and proactive attitude
Promote an inclusive environment
Using initiative
Working well with others
Emotional intelligence and resilience
Ethics and Professional values
Creativity
Passion
Training Outcome:
Potential for full time employment for the right apprentice upon successful completion of the apprenticeship
Employer Description:Powered by CAN work with children, young people and young adults across the Black Country and the wider Midlands region. We want to empower young people from the region to feel the same pride and purpose for their community as we do.
From our years as Creative Academies Network, to our current transition as Powered By CAN, the Black Country and the wider Midlands region have remained at the forefront of our vision.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
