Respond to customer enquiries via phone, email, live chat, and in person.
Shadow experienced colleagues to learn how to resolve complaints and find effective solutions.
Help maintain accurate customer records and transaction logs.
Support the processing of orders, forms, and requests.
Learn to provide clear, professional product and service information.
Participate in team meetings and training sessions.
Complete apprenticeship coursework and demonstrate progress in your skills and knowledge.
Training:Level 3 Advanced Apprenticeship in Customer Service Specialist consisting of:
Level 3 Standard in Customer Service Specialist
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:CPD Direct was founded in 1988 and was originally a local supplier of cleaning and paper products to businesses in the East Yorkshire region. Three decades of consistent growth later and today, CPD Direct is one of the UKs largest independent distributors of cleaning, paper and personal hygiene products, catering disposables, food and beverage and much, much more.Working Hours :Monday to Thursday, 8.00am - 4.00pm. Friday, 8.00am - 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
What you'll do:
Provide exceptional customer service, assisting and guiding clients with a warm smile.
Play a key role in dispensing medications, ensuring safety and precision.
Master inventory management, keeping our pharmacy stocked and organised.
Label and package medications with precision and care.
Become a medication expert, learning about their uses and effects.
Safeguard compliance and safety standards to protect our community's well-being.
Embrace teamwork, collaborating with healthcare professionals to deliver excellence.
Elevate your career with continuous professional development.
Training Outcome:After completing the Level 2 Pharmacy Services Assistant Apprenticeship, typical progression includes:
Level 3 Pharmacy Technician Apprenticeship (leading to registration with the GPhC).
Roles like Dispensary/Counter Supervisor.
Working in hospital pharmacies, GP practices, or primary care networks.
Further training in medicines management or accuracy checking.
Long-term options include pharmacy management or studying to become a pharmacist.
It’s a great stepping stone for a long-term career in pharmacy.
Employer Description:Dive into hands-on experience within a vibrant pharmacy setting.
Receive mentorship from top-notch pharmacists and healthcare professionals.
Unlock the potential for continued employment as a certified Pharmacy Dispenser. Level 3 Pharmacy Technician Apprenticeship is also available for those with experience.
Discover the thrill of the pharmaceutical industry and its rewarding challenges.Working Hours :Occasional Saturdays dependant on business needs. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
What You'll Do:
Provide exceptional customer service, assisting and guiding clients with a warm smile.
Play a key role in dispensing medications, ensuring safety and precision.
Master inventory management, keeping our pharmacy stocked and organised.
Label and package medications with precision and care.
Become a medication expert, learning about their uses and effects.
Safeguard compliance and safety standards to protect our community's well-being.
Embrace teamwork, collaborating with healthcare professionals to deliver excellence.
Elevate your career with continuous professional development.
Training:Working towards a Level 3 Pharamcy Technician apprenticeship, including Functional Skills if requiredTraining Outcome:
Working in hospital pharmacies, GP practices, or primary care networks.
Further training in medicines management or accuracy checking.
Long-term options include pharmacy management or studying to become a pharmacist.
It’s a great stepping stone for a long-term career in pharmacy.
Employer Description:Dive into hands-on experience within a vibrant pharmacy setting.
Receive mentorship from top-notch pharmacists and healthcare professionals.
Unlock the potential for continued employment as a certified Pharmacy Dispenser. Level 3 Pharmacy Technician Apprenticeship is also available for those with experience.
Discover the thrill of the pharmaceutical industry and its rewarding challenges.Working Hours :Full time, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
What You'll Do:
Provide exceptional customer service, assisting and guiding clients with a warm smile.
Play a key role in dispensing medications, ensuring safety and precision.
Master inventory management, keeping our pharmacy stocked and organised.
Label and package medications with precision and care.
Become a medication expert, learning about their uses and effects.
Safeguard compliance and safety standards to protect our community's well-being.
Embrace teamwork, collaborating with healthcare professionals to deliver excellence.
Elevate your career with continuous professional development.
Training Outcome:After completing the Level 2 Pharmacy Services Assistant Apprenticeship, typical progression includes:
Level 3 Pharmacy Technician Apprenticeship (leading to registration with the GPhC).
Roles like Dispensary/Counter Supervisor.
Working in hospital pharmacies, GP practices, or primary care networks.
Further training in medicines management or accuracy checking.
Long-term options include pharmacy management or studying to become a pharmacist.
It’s a great stepping stone for a long-term career in pharmacy.
Employer Description:Dive into hands-on experience within a vibrant pharmacy setting.
Receive mentorship from top-notch pharmacists and healthcare professionals.
Unlock the potential for continued employment as a certified Pharmacy Dispenser. Level 3 Pharmacy Technician Apprenticeship is also available for those with experience.
Discover the thrill of the pharmaceutical industry and its rewarding challenges.Working Hours :No weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an Appentice Business Support Administrator, you will be responsible for assisting the effective delivery of a range of routine business support activities as specified within the Minor Works Team.
These may include:
Customer liaison – via the Minor Works email inbox
Finance support (e.g. raising orders and invoicing)
Monitoring scheme expenditure to help with delegated budget schemes
Working with specific IT programmes (eg. Alloy and Profess Time Manager)
Data input and interrogation
Arranging meetings
Compiling minutes and reports
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:
This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
The hands on position will involve audits, inspections, training, and reporting, while promoting a culture of safe working practices and continuous improvement.
Conduct daily, weekly, and monthly compliance audits.
Support risk assessments, safe systems of work, incident investigations.
Deliver toolbox talks.
Monitor contractors.
Deliver site inductions.
Carry out behavioural safety observations on colleagues.
Carry out weekly fire alarm testing.
Support other operational teams when needed.
Training:You will be based on the Shrewsbury College campus one day a week, with the remainder of the working week based in the workplace.Training Outcome:Working alongside our current H&S manager, providing assistance until they eventually taking over the role.Employer Description:Lowfield Timber Frames (Lowfield) specialises in providing high-quality, sustainable timber frame solutions for construction projects across the UK. With over 25 years of experience supplying engineered timber products, the company has established a reputation for exceptional service, quality, and excellence in all aspects of its work. Whether serving self-builders, small local contractors, or large regional and national developers, Lowfield takes pride in delivering fully bespoke projects tailored to each client’s unique requirements.Working Hours :Our Factory hours are Monday – Friday 7am to 4:30pm.
We can be flexible on hours for the correct applicant.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Site Safety Awareness....Read more...
Liaising with customers over the phone, by email and in person.
Updating our CRM database.
Login maintenance requests reported by tenants.
Making appointments.
Filing and retrieving documents.
Booking appointments.
Provide admin support of the sales and lettings team.
Taking minutes at meetings.
Providing clerical assistance to staff as required, including word/data processing, filing, photocopying, and scanning.
Training:On-the-job training in the workplace and day release at Newham College's apprenticeship centre.Training Outcome:On successful completion of your apprenticeship, you will be offered a permanent role and an increase in salary.Employer Description:We are an independent estate, letting and property management agency, established in 1996 in Archway, North London. We are accredited by the main government recognised trade bodies, including Propertymark and SafeAgent. We offer a professional and personal service to a wide cross section of the local community. We have a team of 9, including 2 working directors. We strive to create a friendly and supportive working environment where everyone can development their skills and contribute to the growth of the business. You will be assigned a dedicated member of the team for on-the-job training and personal mentoring.Working Hours :Monday to Friday – 9am to 6pm with a 1 hour lunch break. Alternate Saturday 9:30am to 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To organise resources for activities and experiences in the nursery
To assist in enhancing the developmental progress in children
To implement the daily routine within the nursery
To maintain a high standard of cleanliness and good housekeeping
To maintain a thorough knowledge of all the Nursery’s policies and procedures; ensuring that they are followed and respected
Training:
Early Years Educator Level 3 Apprenticeship Standard
Training Outcome:
For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification
Employer Description:Here at Cornerstone Nurseries we provide high standards of childcare, forming a stable environment for your child’s journey through the most important development stages of their fundamental first years.
Our nurseries focus on valuing children’s own personal interests to enhance and enrich their learning, which all develops from each child’s individual personality and abilities..
We pride ourselves on selecting a dedicated staff team who are chosen for their genuine passion in bringing out your child’s potential through their exciting journey throughout their early years.
As a parent we understand the many emotions that you encounter when deciding on a childcare provider. We hope you feel confident in contacting us for a nursery visit to view our facilities as we are sure we can fulfil your expectations.Working Hours :Monday - Friday, 7.30am - 6.30pm, 7/8hr Shifts. Term-time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Daily activities for a Test Engineer vary from hands on experience with the product on the shop floor and in the lab, to working in the office on technical documentation and drawings. Examples of regular activities include:
Diagnosing and fault finding on non-conforming products or equipment
Authoring instructions and/or specifications
Drafting and publishing drawing packs
Analysing test and production related data
Introducing new innovative products and equipment into Manufacturing
Process improvements
Collaborative work with other areas of the business
Training:For the 4.5 years whilst you are a Level 6 Apprentice, you'll study 1 day a week towards a BEng (Hons) in Electrical and Electronic Engineering at University of Greater Manchester, which will be fully funded by MBDA.Training Outcome:This is a great opportunity to explore the breadth of Engineering and to work with innovative technologies. It could lead to personal and professional progression to people management, where you could become a technical specialist, project manager, or beyond.Employer Description:MBDA is the only company capable of designing and producing missile systems to meet the current and future needs of the armed forces over land, sea and air. Through our expertise, we have become a trusted partner to the Ministry of Defence and work closely with the military to ensure that they have the capability they need, in order to protect our freedomsWorking Hours :Monday - Friday with a flexible working scheme.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Responsibilities:
Greeting clients and visitors in a professional and friendly manner
Answering incoming phone calls, directing them to the right person or taking accurate messages
Handling post: opening, scanning, and distributing incoming mail; preparing and sending outgoing post
Assisting with new matters, including setting up files for new clients (both paper and electronic)
Providing general office support, such as scanning, photocopying, filing, and data entry
Maintaining a tidy and welcoming reception area and ensuring meeting rooms are ready for appointments
Supporting the wider team with day-to-day administrative tasks as needed
Working towards and completing your apprenticeship qualification
Training:
Training will take place in the workplace, with visits and support support from a dedicated subject Skills Coach
Training Outcome:
Up on completion of the apprenticeship, opportunities for further learning and development can be considered. Including possible advancement to a Level 3 apprenticeship
Employer Description:We are a small, friendly solicitor’s firm dedicated to providing a professional and personal service to our clients. We take pride in creating a welcoming environment where clients feel comfortable and supported from the moment they walk through the door.
We’re now looking for a receptionist to join our team, someone who enjoys helping others, is organised, and can bring warmth and professionalism to our reception.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Friendly and approachable....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Supporting on reception area when required
Accounts support
Dealing with post
Any other admin duties as requested
Training Outcome:
Full time post following completion of the apprenticeship programme
Employer Description:Xpert Energy are based at Calleva Park near Aldermaston, Berkshire.
Our offices are ideally located for our team to deliver designs, installations and servicing for all renewables energy efficient heating and hot water systems across the Thames Valley area, Berkshire, and surrounding counties.
Xpert Energy are fully accredited, approved and trusted energy specialists for Heat Pumps, Ventilation, and Renewable Energy Solutions for homeowners.
We design, install and maintain bespoke solutions for houses of all sizes, that meet the owner’s needs and budget. We also work with architects, building contractors, housing associations, councils and property management companies.
Xpert Energy Service & Maintenance is a division of Xpert Energy Installations Ltd who are fully accredited installers under the MCS (Microgeneration Certification Scheme).
We employ a team of specialist engineers from a wide range of backgrounds to carry out PPM (Planned Preventative Maintenance) and breakdown cover for all customers.Working Hours :Monday- Friday, between hours of 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Assisting dentists during clinical procedures and ensuring patients feel comfortable and cared for.
Preparing and maintaining the dental surgery, including sterilising instruments and equipment.
Ensuring compliance with infection control and health and safety guidelines.
Updating and maintaining accurate patient records.
Managing stock levels and ordering dental materials when required.
Providing oral health advice and education under supervision.
Supporting the wider dental team with administrative duties when needed.
Training:Day release once a week to be attended at Hull College HU1 3DG. Working towards a Level 3 Dental Nurse apprenticeship.Training Outcome:On successful completion of the apprenticeship, a full-time position is available for the right candidate for full time employment or progression.Employer Description:Winterton Dental is proud of its friendly, dedicated and experienced team of professionals who are committed to providing quality family dental care for patients in and around Winterton, Appleby, Winteringham, Burton-upon-Stather, Scunthorpe, Brigg, and Barton-upon-Humber.
We provide gentle and thorough general dentistry and offer a number of preventative and cosmetic dental services to maintain healthy teeth, restore function and to build a confident smile you can be proud to show off!Working Hours :Working Monday, Tuesday, Thursday and Friday, between the times of 8.30am to 6.00pm in the practice.
Day release once a week at Hull College on a Wednesday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Attention to Detail: Carefully review large sets of data to ensure everything is accurate.
Data Quality Checks: Use our internal systems to verify data quality and make sure it matches the Market Reform Contract (MRC/Slip).
Error Resolution: Spot and fix any mistakes in the data, following our team’s guidelines and keeping within our service level agreements (SLAs).
Project Support: Work closely with the Head of BDX Management on various projects and tasks as needed.
Team Assistance: Assist other members of the BDX Team and the wider Operations Team.
Collaboration: Work with Underwriting Teams to provide insights on current or new data sets.
Additional Duties: Take on any other tasks as assigned.
Training:The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday. Shifts TBC.Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
Answering calls and managing front-of-house queries
Supporting day-to-day property admin tasks (tenancy paperwork, inspections, updates)
Handling emails, bookings, and diary management
Updating internal records and systems
Assisting with marketing material, listings, and landlord/tenant communications
Training Outcome:Upon successful completion, the apprentice may progress into a permanent full-time position within the company, managing their own portfolio of rental properties with commission-earning opportunities. There is also the option to pursue further qualifications (e.g. ARLA, CELA) and grow into roles such as Property Manager, Lettings Negotiator, or Office Coordinator within our expanding team.Employer Description:Property Market Hub Ltd is a Manchester-based estate agency specialising in lettings, property management, and sales. We manage a wide portfolio of residential and commercial properties across Greater Manchester and pride ourselves on providing a personal, professional, and proactive service to landlords and tenants alike.
Our office in East Didsbury (M20) is a vibrant and welcoming environment where our growing team supports everything from tenant onboarding to maintenance coordination. We use modern systems and offer continuous training to help our team stay compliant, efficient, and ahead in the fast-moving property industry.
We believe in developing talent, and we’re proud to support career progression — whether you're starting as an apprentice or growing into portfolio management with commission incentives and industry qualifications.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Non judgemental,Patience....Read more...
Once competent/confident (DBS checked) carry out the personal care of children and complete observations and assessments
To communicate sensitively and professionally with parents/carers and children at all times, and follow instructions from your supervisor/manager
To ensure that families and children from all social and cultural groups feel valued and secure
To implement the Equality and Diversity policy by ensuring learning experiences are diverse to meet the needs of individual children and that play materials and play situations available to the children embrace diversity
To ensure that the room is safe at all times and the Health and Safety Policy is implemented
To make the nursery welcoming and inclusive for all children and parents/carers
To ensure that all accidents and incidents are recorded and be aware of the First Aid procedure used in the Nursery
To be committed to safeguarding and promoting the welfare of the children
Training:Attend Oldham College one day per week.Training Outcome:A potential permanent position as an Early Years level 3 qualified member of staff upon completion of the apprenticeship.Employer Description:Heathcot Preschool is a well-established day nursery providing quality care, learning and fun, all rolled into one for young children between the ages of 2 and 5 years for over 24 years. Heathcot Pre-School has been opened since September 1999.Working Hours :Monday - Friday, 30 hours per week.
Shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Take the lead in organising and attending trade shows, including:
Booking arrangements, liaising with exhibitors and contractors
Managing plant award entries and preparing promotional materials
Capture high-quality product photography for marketing use
Manage weekly social media updates across all platforms
Design and produce our annual catalogue using Adobe InDesign and Photoshop
Create advertisements for promotional activities using InDesign
Oversee product label production, stock management, and ordering
Respond to customer enquiries, image requests, and marketing-related queries
Collaborate with the trials department on new plant introductions
Assist with website content updates
Training Outcome:For the right candidate a permanent position will be available at the end of the apprenticeship. Employer Description:Kernock Park Plants is based in Cornwall, UK. We are an independent wholesale producer of high-quality, young ornamental plants. With 4 hectares of cover (predominantly glass), over 11 million plants are produced in various formats and specifications to cater for a variety of customer requirements and situations for delivery throughout the UK, Ireland and mainland Europe.Working Hours :Monday- Thursday (0800-1645) Fridays (0800-1600) 39.25 hrsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Good team player,Organised,Desire to achieve,Driven,Punctual,Good sense of humour....Read more...
Learn to support schools using their MIS systems via phone, email, and remote support tools
Log customer queries and track support tickets through to resolution
Assist in identifying and resolving common technical issues, with help from senior colleagues
Help test, design and distribute reports
Take part in training sessions and use online resources and webinars to build your knowledge
Assist with creating and updating help guides and documentation
Help colleagues with various administrative and support tasks
Commit to learning about school processes, data protection, and education standards
Follow company policies, including health & safety and equality practices
Training:Customer Service Practitioner Level 2.Training Outcome:Upon completion there may be an opportunity for a full-time position.Employer Description:Keystone MIS provides accredited, professional, impartial, comprehensive and affordable MIS (Management Information System) support and training to schools across the UK.
We pride ourselves on the high level of support we offer and have built excellent relationships with schools over many years. Our team is friendly, approachable and knowledgeable, with expertise in handling children's data and staying current with legislation. Our core values are built on customer service and high-quality support.
Our service desk is at the heart of what we do, acting as the first point of contact and a vital service for our customers. This apprenticeship role is a key opportunity to join that team and begin your career in IT support and educational technology.Working Hours :Monday to Friday 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills....Read more...
What You’ll Be Doing
Support Loom Operations: Work closely with the weaving and production teams to ensure looms run efficiently and fabric quality remains exceptional.
Train & Grow: Complete a Level 2 Textile Qualification at the Textile Centre of Excellence (following probation) — setting you up for a rewarding career in textile production.
Master the Craft: Learn every aspect of loom management, including:
Leasing out/in
Reading and understanding weft/warp plans and drafts
Transferring information from computer to machine
Setting templates and identifying weaving faults
Performing gear changes and maintenance checks
Take Ownership: Manage your share of looms, maintaining top-quality output and efficient performance.
Prepare for Production: Set up looms ready for twisting in and support the team through all stages of cloth manufacturing.
Champion Safety & Quality: Follow all Health & Safety guidelines and maintain a clean, organised work environment.
Grow with Us: Develop a deep understanding of wool cloth production, from fibre to finished fabric, and become a valued, long-term member of our team.Training Outcome:Potential progression to Textile Technical Speacalist.Employer Description:At Moons of England, we’ve been weaving British excellence since 1837, crafting some of the world’s finest wool fabrics, right here in Yorkshire. Every metre of cloth we produce tells a story of craftsmanship, precision, and pride.Working Hours :Monday - Friday, 6.00am to 2.00pm and 2.00pm to 10.00pm, alternate weeks.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Physical fitness....Read more...
What You’ll DoYou’ll learn the art and science behind textile finishing- transforming woven wool into luxurious fabrics ready for fashion and interiors. You’ll be trained to:
Operate and understand textile finishing machinery
Apply chemistry and physics in real industrial processes
Use data and SAP systems to track and improve production
Troubleshoot and optimise processes with our Technical and Quality teams
Work with natural fibres in a heritage mill environment
You’ll complete the Level 4 Textile Technical Specialist Apprenticeship, provided by TCoE – Textile Centre of Excellence gaining recognised qualifications and skills that can launch a long-term career in materials science, sustainable manufacturing, or engineering.Training:You’ll complete the Level 4 Textile Technical Specialist Apprenticeship, provided by TCoE- Textile Centre of Excellence, this will be through a mixture of onsite and off site visits. Training Outcome:
On going training and progression is availabe
Employer Description:At Abraham Moon & Sons, we’ve been weaving world-class wool fabrics in Yorkshire since 1837 combining heritage craftsmanship with cutting-edge innovation. From luxury fashion houses to interior design icons, our textiles are known around the globe for their quality, beauty, and sustainability.Working Hours :Monday- Thursday: 8am to 4pm, Friday-8am to 4pm (37.5 hours)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Act as the main contact for clients from enquiry to event delivery
Understand client needs and advise on best solutions
Promote college services with the Interim Director of Quality and Transformation
Respond to event enquiries with proposals and follow up
Finalise event details and communicate with internal teams
Conduct on-site client meetings and venue tours
Maintain accurate client records using booking systems
Upsell catering, team-building, and other activities at Oaklands
Handle and resolve customer complaints promptly
Support the Commercial Development Manager with other tasks
Follow college policies on health & safety, safeguarding, equality, and quality
Training:Monthly online workshops with a tutor, workplace visits from an assessor every 6 to 8 weeks, and additional touchpoints in between for ongoing support.Training Outcome:Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance.Employer Description:Oaklands College is a vibrant further education provider with campuses in St Albans and Welwyn Garden City. We offer a wide range of courses and apprenticeships, supporting thousands of learners each year. Our inclusive and supportive environment makes it a great place to work and grow professionally.Working Hours :Monday to Friday, may be required to work weekends and evenings due to the nature of the role. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To learn and understand the product range
Answer incoming telephone calls when required
Customer invoicing
Paperwork filing
Assist the service department and site engineers when necessary
Assist their national agents and distributors when necessary
Assist with day-to-day processing of required equipment
Other miscellaneous office duties as required
Training:You will attend sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.
You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.Training Outcome:A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.Employer Description:Boston Garage Equipment is one of the leading suppliers to the MOT and garage equipment industry. There is a new branch in Plymouth who assist with the South West.Working Hours :Monday to Friday based in the office in Derriford, Plymouth. Times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
What You’ll Be Doing:
Responding to customer questions via email, live chat, and phone
Helping users understand how to use Popcorn CRM features. (Full training will be provided)
Logging and tracking support requests
Learning how to troubleshoot common issues
Help ensure that our customers love popcorn and get full value from their subscriptions
Creating and updating help articles and guides
Following up with qualified sales leads (no cold calling)
Scheduling demos and assisting with onboarding new customers
Supporting the sales team with admin tasks and CRM updates
Other general support
Training:Customer Service Specialist Level 3.
Teaching and learning the skills, knowledge and behaviours within Customer Services.Training Outcome:
Full training and support from a friendly team
A chance to grow into a permanent role after the apprenticeship
A relaxed, supportive work environment
Real responsibility and the chance to make a difference
Employer Description:Popcorn CRM is a simple, powerful CRM platform designed for small businesses that want to grow without the hassle of complex software. We’re a small, friendly team based in the UK, and we’re passionate about helping our customers build better relationships with their clients.Working Hours :Monday to Friday 9am to 5pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Support Capital Markets team on various private and public financing transaction (incl. warehouse, RMBS and forward flow) through various analysis
Building experience in analytics legal structures, and commercial constructs
Training:ACCA Level 7 There are three levels including Applied Knowledge, Applied Skills and Strategic Professional. Applied Knowledge helps you understand the role of accounting in the business environment, and develop the practical skills and techniques expected of an accountant working in business.
The area you will cover include Business and Technology Management Accounting Financial Accounting Applied Skills encourages you to develop a broad understanding of the role of accounting in business, and how to interpret financial information.
The area you will cover include: Corporate and business law (ENG) (LW) Performance Management (PM) Taxation (TX-UK) Financial Reporting (FR) Audit and Assurance (AA) Financial Management (FM) By studying Strategic Professional, you’ll learn advanced techniques, skills, and the professional ethics required of an accountant or consultant operating at a senior level.
Once you’ve successfully passed you can apply to be a full member of ACCA. Training Outcome:This is a pathway to becoming a Capital Markets Manager.Employer Description:We are the biggest non-bank specialist mortgage lender, with a strong capital markets presence. We are friendly, supportive and innovativeWorking Hours :37 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Handling incoming phone calls from service users, members of the public, and professionals making enquiries about our services.
Entering information accurately into our data recording system.
Producing regular reports from the data system.
Creating worksheets for our handyman and laundry run services.
Maintaining a simple stock control system for mobility
aids.Updating and maintaining online volunteer records.
Assisting the Office Manager as needed, including:
Uploading and recording bills in our accounting system
Digital filing and photocopying
Stocktaking stationery supplies
Helping with hospitality
Carrying out any other reasonable tasks requested by management.
Training:4 days per week at Shine On.
1 day per week at Newcastle College.Training Outcome:There is good potential for continued employment upon successful completion of the apprenticeship.Employer Description:Shine On is a small, friendly charity based in Heaton, working mainly across the east of Newcastle. We deliver services and activities for older people, helping them remain independent, active, and connected. We also operate a community launderette and a small mobility aid service.
Our team offers a supportive and pleasant working environment. The office is located just off Heaton Road (near the Corner House pub), with excellent transport links and close to Chillingham Road’s shops and services.Working Hours :Monday – Friday 9am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Learning all aspects of the role of an accountant.
Bookkeeping
Using accounting software like Xero & QuickBooks
Developing to produce personal tax returns, and in time basic sets of accounts
Processing payroll for a small number of clients
Supporting the rest of the team with contacting clients, filing tax returns online
Potentially maintain our social media presence
Helping support the team with regards AML checks on clients
Training:Your programme will be delivered online, with the following structure:
Every two weeks, you will attend a 3-hour live online classroom session.
During these sessions, new topics will be taught by your tutor.
You’ll also be expected to complete an additional 3 hours of coursework related to the session.
Between sessions, you’ll complete self-study tasks using the BPP and Kaplan platforms, spread throughout the week.
Required learning resources, such as textbooks, will be delivered to your home or workplace address, depending on your preference.Training Outcome:This is a long-term role. We want to recruit people who will become permanent members of the team and support you in further studies.Employer Description:Long established accountancy practice.
14 members of staff.
1,000+ clients based across a range of industries and locations.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Good maths skills,Strong ability with Microsoft....Read more...