Duties include:
Despatch administration, liaising with carriers, warehouse, and sales
Assisting the general office with administration duties
Inbound and outbound telephone calls as required
Inbound and outbound e-mails as required
File, retrieve, sort, and organise documents, both electronically and paper
Respectful of sensitive and confidential work
Input of data into the company Sage system
Maintaining accurate, timely, and complete records
Experience of using Microsoft package
Training:
Level 3 Business Administrator Apprenticeship qualification
Functional Skills in maths and English, if required
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business
Employer Description:Established in 1989, Safety Screens Ltd has steadily grown to become a leading force within a vast array of industries. Our wide range of products have become a trusted brand in sectors as diverse as pest control, welding safety, industrial doors, and the agricultural trade.
We pride ourselves on our service, being large enough to lead yet small enough to care, building strong relationships with our customers that are still going from strength to strength some two decades later.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.Working Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our Water and Wastewater team provide a range of utility infrastructure services for some of the UK’s largest network owners and operators, and you will assist the plant and logistics team by:
Ensuring that United Living's Health, Safety, Environmental and Quality standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times
Undertaking and completing a range of administration tasks and general office duties to support the site office/team
Maintaining office systems including site files, health and safety files and associated documentation in line with company procedures
Document management including registering, issuing, scanning, filing and archiving
Updating and maintaining systems and databases as required
Training:As part of your Apprenticeship, you will be enrolled onto the Level 3 Business Administrator qualification with one of our training partners which will take approximately 18-24 months to complete. You will attend classroom lessons/workshops, with additional 1:1 support from your specialist tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Training Outcome:
You will be fully supported to continue your professional development upon completion of this programme
Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.
We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :This is a permanent role working Monday- Friday, 8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
Joining this friendly family-run business in Dudley, you will help with a range of sales admin tasks within a busy sales office. You will learn how to:
Load sales orders
Load purchase orders
Helping to gather pricing and completing spreadsheets
Answering internal and external phone calls
Take messages if all other sales staff are busy on the phones
You will learn all essential parts of the business with a view to moving into a sales role within the company.Training:Level 3 Business Administrator Apprenticeship Standard:
You will not be required to attend Dudley College premises as the course is delivered in the workplace only
An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study
Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Training Outcome:
To move up within the Sales Team within the company
Employer Description:We are a family run business based in Netherton, Dudley.
We stock and sell standard fasteners (bolts, nuts, washers etc) but we also have a large specials department (including an on site machine shop), which we are working on growing and expanding.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Communication skills,IT skills,Administrative skills,Willing to learn,Has initiative....Read more...
As a Bookkeeping Administrator Apprentice, you will support our finance and administration teams by:
Recording financial transactions and maintaining accurate ledgers
Reconciling bank statements
Preparing invoices and assisting with accounts payable/receivable
Supporting with payroll processes
Filing and managing financial documents
Providing general administrative support to the wider team
What we are looking for:
Passionate about numbers and organisation
A great communicator, both written and verbal
Reliable, motivated, and eager to learn
Able to manage their time and priorities
Confident using Microsoft Office (especially Excel)
Training:Alongside your day-to-day responsibilities, you will study towards a nationally recognised qualification in Business Administration Level 3
You’ll develop skills in:
Records and documentation keeping
Planning and organisation
Project management
Interpersonal skills
IT
Communication and teamwork
Decision making
Quality
Problem-solving and time management
Training Outcome:To gain a recognised qualification for Business Administration at level 3.Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
• General daily admin duties• Taking and directing external & internal phone calls• Sending & receiving emails• Solicitor updates• Invoicing• Broker fee collection• Meeting & greeting customers• Online stationery ordersTraining:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Our founding Director, Richard Tingey set up as a broker back in February 1996. He formed Tingey & Thompson t/a Options Mortgage Centre in 1998 and the company joined the Tenet Network in the same year, moving to the Primis Network in February 2024.
Pete Burdell our second director, joined the firm in 2017, and became a director in 2023. We became a limited company in 2023. We have traded from the same premises on Topping St, Blackpool since January 2000.
We have a combined experience in years across all the team members of 250 years’ in financial services & across the team we convert on average up to 1,500 mortgage applications per annum alongside insurances to support the customer in the event of the unforeseen.
Our head office on Topping Street Blackpool houses all our admin, two of our senior advisers and both directors. We have got more than four thousand live and returning regular clients.Working Hours :Monday- Friday 10am- 5pm
1 hour unpaid lunch
Flexible hours depending on availabilitySkills: IT skills,Customer care skills,Reliable....Read more...
General administrative duties in a very busy office
Maintaining client files
Completing take on procedures for new work
Scanning, saving and printing documents
Filing and archiving
Call handling
Handling sensitive information in a confidential manner
Training:
Business Administrator Apprenticeship Standard Level 3
Maths and English functional if required
Training completed both on and off the job
Training delivered face to face and online by an assessor and supported by the employer
Training Outcome:
This can be discussed at the interview stage
Employer Description:We specialise in all forms of mortgage from the straight-forward to those that are more complex and unusual. We always aim to be inclusive and help all applicants. Of course, we cannot place everybody but at the very least we can make suggestions as to how you can improve your chances and position you best so that one day you can buy that dream home!
With a clear and concise application process, our standards are high and with thorough research we aim to deliver and meet and even exceed client expectations.
Based in the North West of England we offer advice locally and much further afield, especially with the technology available now.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental....Read more...
Coach Team Members: Support and mentor staff to improve processes and teamwork
Meeting Organisation & Minutes: Arrange meetings, set agendas, and take accurate minutes
Lead Projects: Take ownership of projects such as process improvements, office setup changes, and more
Use IT Software: Gain proficiency in Microsoft Excel, PowerPoint, and our Management Information Systems (MIS). You will also get exposure to invoicing processes
Written Communication: Draft professional emails, letters, and other forms of business correspondence
Digital Platforms & Social Media: Assist with managing digital platforms and contribute to social media content
Proposal Creation: Help prepare business proposals for internal and external stakeholders
Data Recording & Analysis: Keep accurate records and analyse data to inform business decisions
Problem-Solving: Tackle challenging or complex situations, such as handling complaints and resolving issues
Coach & Mentor: Gain experience in coaching and mentoring colleagues to foster continuous development
Training:
Business Administrator Level 3
Day release at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Care and Reablement Solutions (CRS) is an organization focused on providing care and reablement services, aiming to help people regain independence and confidence after illness or injury, often in their own homes.Working Hours :Monday - Friday, 08.30 - 16.30.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Patience,Proactive....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
? Providing direct support to fee earners in the Commercial Property department.
? Typing legal documents via digital dictation and audio transcription.
? Handling inbound client communication, both over the phone and in person.
? Maintaining and organising legal files, including accurate filing and document retrieval.
? Opening new matter files promptly and in line with internal procedures.
? Diary management, scheduling meetings and arranging appointments.
? Operating office equipment including photocopiers and binding machines.
What we are looking for.
? Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
? Ideally have experience in Commercial Property.
? High level of attention to detail and accuracy in document handling.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive Salary
? Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on th....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
? Providing direct support to fee earners in the Commercial Property department.
? Typing legal documents via digital dictation and audio transcription.
? Handling inbound client communication, both over the phone and in person.
? Maintaining and organising legal files, including accurate filing and document retrieval.
? Opening new matter files promptly and in line with internal procedures.
? Diary management, scheduling meetings and arranging appointments.
? Operating office equipment including photocopiers and binding machines.
What we are looking for.
? Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
? Ideally have experience in Commercial Property.
? High level of attention to detail and accuracy in document handling.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive Salary
? Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on th....Read more...
Facilities Administrator - Edinburgh City Centre - Salary up to £25,000 DOE CBW is excited to be working with a leading facilities company based in Edinburgh City Centre. Key Responsibilities:Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.Maintain and update records related to maintenance, service contracts, and compliance documentation.Prepare reports, presentations, and meeting minutes as required.Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.Act as the first point of contact for FM-related queries and service requests.Log and track work orders, ensuring timely responses and updates.Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.Person Specification:Strong administrative and organisational skills.Excellent communication and customer service abilities.Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).Ability to manage multiple tasks and prioritise workload effectively.Knowledge of health and safety regulations and compliance requirements (desirable).Experience in working within a Facilities Management environment (preferred).Previous experience in an administrative role, ideally within FM or a similar environment.Familiarity with FM operations, property management, or building maintenance (advantageous).Strong IT skills and experience working with databases and reporting systems.Salary & Benefits:Salary up to £25,000 DOE25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunitiesMonday to Friday 8am - 4.30pm....Read more...
About the role:
The Relationship Management Administrator enhances team efficiency across the SBU by providing seamless administrative support, managing documentation, coordinating client interactions, and streamlining workflows to drive productivity and service excellence
Your day-to-day responsibilities:
Compile and analyse customer satisfaction surveys, monitoring progress on a monthly basis
Coordinate and facilitate in-person customer meetings each month
Ensure compliance with Standard Operating Procedure (SOP) reviews
Collaborate with the Office Manager to coordinate team travel arrangements and provide necessary updates
Monitor and track process improvements within the team to enhance efficiency
Provide administrative support to the Head and Deputy Head of Commercial Banking, including managing RMT deadlines
Maintain an up-to-date tracker for collateral documentation and renewal processes
Oversee the completion and follow-up of yearly anniversary reports
We are looking for someone with the following skills:
A team player is required as the role entails active participation in the team, in addition to being able to work independently
Ability to interact professionally with clients
Ability to prioritise workload and be self-sufficient
Excellent MS Office, including Excel, Word and Outlook skills
Excellent telephone and written communication skills
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Off the job trainging for your apprenticeship will take place one day per week, in person at City Gateway's Learner Hub:
Import BuildingThe Pavilion,2 Clove Crescent, London. E14 2BE.Training Outcome:
Permanent opportunity upon successful completion of the apprenticeship
Access Bank will also offer opprtunities for further professional career development for the right candidate
Employer Description:The Access Bank UK Ltd is the first Bank in London to be awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture.
This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression.Working Hours :9.00am to 6.00pm, Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
General duties:
• Meet and greet visitors.• Answer and direct phone calls.• General office support roles.• Ordering stationery, PPE, company merchandise• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.• Prepare meeting rooms.
Data inputting:
• Booking timesheets.• Scanning paperwork and saving to relevant files.
Purchase ledger:
• Invoice checking.• Statement checking.• Sorting purchase ledger queries.
Sales:
• Schedule demonstration vehicles, including all vehicle movements and specifications.
Engineering support:
• Type approval administration and documentation.• General support duties as required.
Reporting and IT:
• Compile and update various reports/schedules using IT software such as Microsoft Office.• Share information effectively with colleagues. • Internal H&S and quality audits.
Accountabilities & Commitments Required:
Commitment to uphold the company values.
• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.Training:
Business Administrator Level 3 apprenticeship standard
End Point Assessment
Work Based Training
Monthly Assessor Sessions
Training Outcome:There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Working to Deadlines,Task Prioritising,Good Timekeeper,Positive Attitude,Perseverance & Determination....Read more...
Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, record and analyse data if and when required
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and present solutions to management
Drafts correspondence, writes reports Maintains records and files, handles confidential information in compliance with the organisation's procedures
Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately
Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements
Shares administrative best-practice across the organisation
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Telephone answering
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
After completing a Business Administrator apprenticeship, you’ll gain the essential skills and experience to confidently support business operations and progress into roles such as office manager, team leader, or executive assistant
Employer Description:Established with the objective of offering a comprehensive range of services to our customers, we have grown consistently since we opened our doors in May 2000.
Whilst our core services are still those you would expect of an accountancy practice, we pride ourselves on being able to offer our clients a variety of products that the majority of firms do not.
In addition, we work closely with a number of trusted partners who are able to provide a wide selection of services to complement our extensive product range.
The rationale behind our approach to such a comprehensive level of services is that we understand the level of trust our clients put in us to ensure that their financial needs are handled effectively.Working Hours :Monday - Friday, 9.00am - 5.00pm, Lunch: 1 hour.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
Perform general office and receptionist duties, including maintaining a presentable space.
Handle administrative tasks for Invest Southwest and Will Management Services as needed.
Manage calls and record them in the firm's software.
Process incoming and outgoing mail and emails.
Scan and file documents per firm procedures.
Record activities promptly in the back-office system.
Professionally interact with clients, advisers, team members, suppliers, and providers.
Maintain confidentiality according to data protection laws and policies.
Adhere to ethical standards.
Pursue professional development.
Coordinate with third parties like accountants or solicitors when required.
Understand and follow the firm's policies and procedures.
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector.
An understanding of the role of the appropriate regulatory bodies.
The importance of relationship building with clients and colleagues.
Understanding of processes and procedures relevant to the role.
How to develop commercial awareness.
Building skills and capabilities within an organisation.
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII).
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Pending a successful apprenticeship, apprentices will be encouraged to become full-time members of our team, where their commitment will be highly valued. There is also an opportunity to progress and further your career in the financial sector, including obtaining qualifications that can enhance your professional growth.Employer Description:Invest Southwest, Independent Financial Advisers, established in 2007, offers independent financial advice across the Southwest. We provide a range of solutions, including pensions, investments, protection, estate planning (trusts, wills, powers of attorney), supported by our sister company, Will Management Services.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative....Read more...
Provide office support to a busy administrative office
Supporting with Digital Marketing including content creation for newsletters, updating website and other Social Media platforms
Support in the maintenance of well-organised files and records.
Support the function of keeping the databases up to date as directed by the line manager
Prepare reports from databases as directed.
Interact with clients, staff, and suppliers etc. either on the phone or in person and to maintain a professional approach at all times
Support the reception services including answering phones and connecting calls to the correct department
Take phone messages and passing them on to the relevant member of staff
Follow up on all administrative communications such as invoicing, supplier or vendor enquiries
Carry out stock taking and preparing orders for office stationery and supplies
Photocopying any relevant documents
Provide administrative support to departments as directed by line manager
Skills:
Confident when speaking with parents, cares and visitors at the school
Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Initiative
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification, including Functional Skills if required.
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am till 4.00pm, with a 1 hour unpaid lunch-break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Confident,Punctual....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
* Providing direct support to fee earners in the Commercial Property department.
* Typing legal documents via digital dictation and audio transcription.
* Handling inbound client communication, both over the phone and in person.
* Maintaining and organising legal files, including accurate filing and document retrieval.
* Opening new matter files promptly and in line with internal procedures.
* Diary management, scheduling meetings and arranging appointments.
* Operating office equipment including photocopiers and binding machines.
What we are looking for.
* Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Ideally have experience in Commercial Property.
* High level of attention to detail and accuracy in document handling.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive Salary
* Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Legal Secretary to join a commercial property department at a well-established law firm. This full-time role offers excellent benefits and a competitive salary for 35 hours work week.
As a Legal Secretary, you will be supporting legal professionals in the Commercial Property team, providing high-quality secretarial and administrative assistance.
You will be responsible for:
* Providing direct support to fee earners in the Commercial Property department.
* Typing legal documents via digital dictation and audio transcription.
* Handling inbound client communication, both over the phone and in person.
* Maintaining and organising legal files, including accurate filing and document retrieval.
* Opening new matter files promptly and in line with internal procedures.
* Diary management, scheduling meetings and arranging appointments.
* Operating office equipment including photocopiers and binding machines.
What we are looking for.
* Previously worked as a Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Ideally have experience in Commercial Property.
* High level of attention to detail and accuracy in document handling.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive Salary
* Healthcare and Life cover
Apply now for this exceptional Legal Secretary opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Schedule appointments, meetings and interviews
Minute taking within relevant meetings
Manage databases and offer technical support where needed
Support on financial reporting, budgeting and invoicing
Office equipment maintenance
Coordinate schedules
Handling communications
Support in preparing reports and presentations
Maintain records and documentation
Set up interviews
Assist in the induction of new starters
Monitor and ensure staff files are compliant
Training:
Level 3 Business Administrator Apprenticeship Standard
The apprenticeship training will be provided through online learning
Training and development will take place in the workplace
Training Outcome:Potential opportunity to grow and develop within the business.Employer Description:We are a growing team of independent social workers. We model best practice in assessment, ensuring strengths and risks are clear and understood. We partner with parents and encourage children, where appropriate, to participate in creative direct work and capture this using imagery and analysis. We summarise goals, aims and expectations without use of jargon and in ways that make sense to families. Our expectations are realistic and our assessments, risk sensible. A trust building approach is what children and families need. This typically achieves better outcomes for children as highlighted within research. At Accolade Families, children are always kept in mind and at the centre. We see parents as partners, working in collaboration to develop the necessary skills, knowledge and motivation to demonstrate change. We fundamentally believe change within families is possible and that with the right intervention, change can be long lasting.Working Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Organisation skills,Customer care skills,Quick learning,Critical thinking,Confident,Time management....Read more...
To liaise with the in house and remote sales team, dealerships, finance companies and customers to progress vehicle orders until they are booked for delivery.
Main Responsibilities:
Ordering, issuing and submitting finance documents
Requesting and sending vehicle status updates
Submitting delivery and collection booking requests
Processing contract amendments and queries
Interacting with suppliers, clients and finance companies over the phone and via email
Using our in house and multiple bespoke CRM's
Help to monitor multiple email inboxes
Process information according to regulations (e.g. FCA, GDPR, BVRLA)
Company Benefits:
On-site parking
Casual business dress
Town centre location
Closed over Christmas and New Year Holiday
Christmas Bonus
Training:Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:There is the potential for you to progress to a full-time permanent employee as well as opportunities to transfer to other departments.Employer Description:Eurocar Group Ltd T/A AllCarLeasing is a growing privately-owned vehicle sourcing and financing company operating across the UK. Our main office is based in Knutsford, Cheshire but we have appointed representatives working remotely in different parts of the UK. Our growing portfolio of finance houses and vehicle suppliers enables us to find the best deal on a new vehicle of choice for both business or personal use and organise for it to be delivered directly to the residential or business address.Working Hours :Monday to Friday, from 9:00am to 5:30pm (1 hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
