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HR Advisor

HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. As we scale for further growth across the Citation Group, hopefully, that’s where you come in. We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth. • Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. ....Read more...

Business and Finance Administration Apprentice

Success in this role will mean: Ensure timely and accurate data entry, including daily occupancy and service charge payments into Oasis Take ownership of ordering processes and maintain the Debit Card journal, with oversight from Finance Officers Manage shared email inboxes, ensuring queries are followed up, delegated appropriately, and chased where necessary Issue and balance daily petty cash expenses, ensuring receipts are coded, scanned, and filed correctly. Finance Officers will oversee weekly reconciliation Chase outstanding paperwork required for Direct Debits and Standing Orders Raise purchase orders and match them to invoices for payment, with weekly checks by Finance officers Build strong working relationships with internal teams and external stakeholders Participate in learning opportunities, including a level 3 Business Administration apprenticeship, to develop professional understanding of SafeNet’s services Support the Business Development Team with fundraising research, event planning, and donor engagement Assist in preparing promotional materials and maintaining accurate records of donations and supporter interactions Activities Involved in This Role: Data entry (daily occupancy, bank payments) Ordering goods and maintaining financial records Managing email inboxes and internal communications Petty cash handling and reconciliation Chasing documentation and supporting financial compliance Raising and processing purchase orders Attending meetings and taking notes Supporting donation management and general admin tasks  Assisting with fundraising events and campaigns Contacting supporters and maintaining CRM records Essential Core Skills: Health & Safety Awareness: All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding: We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. Digital: Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential. Equality, Diversity, and Inclusion (EDI): The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. To succeed in any role within the Calico Group, candidates must show that their values and behaviours align with the organisation's principles. This alignment will be evaluated throughout the recruitment process. The organisation is dedicated to safeguarding and promoting the well-being of adults, children, and young people. All employees and volunteers are expected to uphold this commitment and follow proper procedures to address any safeguarding concerns.Training: Business Administrator Level 3 Day release training will take place at Burnley College Training Outcome:Potential for full-time employment on successful completion of the apprenticeship.Employer Description:At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives. We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary. Safenet deliver domestic abuse and specialist support services so that women, children, men, and everyone in-between are empowered to live increasingly positive, safer and healthier lives; through fair, inclusive, culturally aware and compassionate approaches. Safenet is also part of The Calico Group, which is a group of innovative charities and businesses that work together to deliver social profit in the communities in which we work. We are passionate about delivering high quality services to our customers with our purpose being to make a real difference to people’s lives. Inclusive Hiring at Calico We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. Our Commitment to Safeguarding The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Non judgemental,Patience,Listening skills,Manage multiple tasks,Time management,Microsoft Office packages,Willingness to learn,Video conferencing tools,Friendly,Approachable,Excellent communicator,Interest in women's issues,Interest in equality ....Read more...