Handle telephone and email enquiries, resolving issues efficiently and professionally
Provide high-quality student administration and support, adhering to service standards
Resolve enquiries at the first point of contact or escalate complex issues
Accurately record data and identify resources to support student needs
Collaborate on team projects and report trends in student enquiries to supervisors
Training:
The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Meeting and greeting customers
Handling customer enquiries face-to-face, over the telephone and online
Arranging and assisting with property viewings
Creating sales particulars and social media content
Training:
4 days in the work place and a day completing course content, supported by the provider
Training Outcome:
Potential to move onto Content Creator Level 3 and further career progression within Clubleys
Employer Description:Providing a strong, independent service throughout the East Riding and North
Yorkshire since 1989, Clubleys provide house sale, rental, valuation, agricultural
and commercial services from our four offices found in Pocklington, Market
Weighton, Brough and Stamford Bridge.Working Hours :Monday to Friday: 9am to 5pm, occasional Saturdays: 9am to 3pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Social Media Interest....Read more...
Telephone and E-mail sales enquiries, including international customers
Sales order processing, invoicing and related enquiries
Preparation of despatch documentation
Quotation preparation
Preparation of export paperwork
Liaising with external Sales and Operation Teams
Training:This is a work-based apprenticeship with the support of an assessor from Wiltshire College and University centre.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity for further employment as a Customer Service Advisor.Employer Description:Employer Description – tell us about your organisation
Leafield Environmental Ltd, based in Wiltshire, is an established manufacturing company specialising in innovative design, manufacture and supply of rotationally moulded Street Furniture, Bollards, Recycling Solutions and Agricultural products.Working Hours :Monday – Thursday 08.30 – 17.00
Friday 08.30 – 15.00.
30 minutes unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Good keyboard skills....Read more...
Dealing with general office enquires
Photocopying, scanning
Use of Word, Excel, Outlook
Processing engineer paperwork
Liaising with clients via telephone and e-mail
Providing excellent customer service to clients
Answering phones, taking messages, making outgoing calls
Keeping office clean and tidy
Training:
You will attend Hull College one day per month
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:At Konig Heating Solutions Ltd, we're more than just heating engineers – we're your trusted heating experts across South and East Yorkshire and Sussex. From boiler installations and central heating upgrades to routine servicing and emergency repairs, we keep your home warm and cosy all year round.
As Ideal Max Accredited Installers, we offer the highest standard in boiler installation and service, ensuring you get the best performance and efficiency from your heating system. But our commitment to quality doesn't stop there. We're always dedicated to providing friendly, reliable service, with experienced engineers who take the time to understand your needs and answer any questions you may have. Whether you're facing a chilly winter night or simply want to keep your heating system running smoothly, Konig Heating Solutions Ltd is here to help.Working Hours :Monday to Friday
9.00am- 3.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Administrative elements adding learners on PICS
Customer Service including greeting customers
Dealing with telephone calls
Clean reception area, signing in
Filing and photocopying
Laminating and designing displays
Keeping reception and rest room clean and tidy
Adhere to practice policies and procedures
Training:
Customer Service Practitioner Standard level 2
English and maths Functional Skills
End Point Assessment
Training Outcome:Progression into full time employment folllowing completion of Apprenticeship.Employer Description:The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.Working Hours :Monday to Friday, 9.00am - 4.00pm, with a paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary bodyshop service and administration
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with our training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering the Service Desk telephone and monitoring Service Desk mailbox
Provide first line support and resolution when required
Escalate incidents and service requests when required
Keeping users informed about incident and request progress
Close all resolved incidents and service requests
Monitor email flow within Mimecast and Exchange queues
Use event monitoring tools to monitor networks, servers, etc
Notify users of planned outages and progress on incidents and service request
Running scheduled maintenance tasks
Checking and copying physical media
Manage and maintain stocks of peripherals and consumables
Training:Information and Communication Technician Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
Knowledge, Skills and Behaviours
End Point Assessment (EPA)
Work place assessment with one of County Training’s highly experienced workplace Assessors, including as an example, completion of assignments, project, and observation of workplace activities
There may also be a requirement to attend formal teaching sessions to enhance knowledge or work towards completion of functional skills (if required)
There is also a requirement for you to keep an off the job log which is an important part of your Apprenticeship Programme
Employer Rights and Responsibilities
Personal Learning and Thinking
Training Outcome:
There is a possibility of a permanent position on completion of a successful apprenticeship
Employer Description:Lanyon Bowdler – the very best legal advice.
Clients experience our commitment to excellence in everything we do; the right advice, building enduring relationships and a proactive and highly responsive serviceWorking Hours :Monday - Friday, 8.30am - 5.15pm
An agreement of schedules will be discussed with the successful candidateSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
To provide general office support to a team of Housing Support Workers, Property Inspectors and other Housing staff, ensuring accurate data entry and updating a range of systems. To provide customers with a knowledgeable and professional first point of contact on the telephone, in writing and in person.
To work as part of a team to deliver excellence, solve problems and deliver value for residents.
Key responsibilities:
Be the first point of contact for housing services, receiving enquiries from customers by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately, where possible.
Develop and maintain a good working knowledge of housing services and procedures and ensure that procedures are followed when dealing with customer enquiries and requests.
Deal with difficult situations in a way that tries to resolve issues for the customer, seeking assistance from the Contracts Manager, Housing Support Manager or Senior Property Inspector when necessary.
Ensure ICT skills are up to date and meet developing needs, using Microsoft packages for producing written information and analysing data.
To assist the Housing Assistant when required to ensure all office administrative work,including updating the database and accurately scanning documentation, as directed by the Contracts Manager, or Housing Support Managers.
Assist the Housing Support Workers and Property Inspector in processing and updating information around repairs, safety certificates, lettings, key returns, void properties and liaise with the provider to ensure voids are completed on time, notifying the financial controller where rent stops are required.
To assist the Income Officer in processing requests for tenancy information, refunds, rent statements, direct debits, references, and letters etc.
To assist the Income Officer in resolving benefit queries by liaising with the Housing Benefit Team/customers and providing any rent information to customers as and when required.
Assist with compiling and co-ordinating statistical data for the Contracts Manager, Income Officer and Housing Support Manager.
Responsible for co-ordinating information for the monthly performance dashboard.
Provide active cover and support across the service and assist in the training and induction of new members of staff and work experience students.
Maintain accurate, up to date records and collect data and information in relation to all District Homes tenancies, ensuring achievement of internal and external targets.
To assume any other reasonable functions, duties and responsibilities as requested by the Contracts Manager, Housing Support Manager or Senior Property Inspector which are within the reasonable competence of the postholder.
Personal commitment to ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.
Personal commitment to continuous self-development and service improvement.
Work collaboratively with colleagues and cover for colleagues during absences.
Support the Operations Director and managers in ensuring a healthy and safe working environment for clients and staff and undertake other duties as required.
Comply with District Homes’ standards of information governance, data security and protection, and documented systems and procedures.
Training:Training will take place on-site at the employer with a tutor from Rochdale Training.Training Outcome:Progression is in place for candidates who excel in their role.Employer Description:District Homes, was established in 2013. Our main objective as a housing association is to offer landlords a very reliable, efficient and competitive Guaranteed Rental service that they could trust and depend upon and secondly, to offer London local authorities, seeking social housing, better value for money and much better quality accommodation in the private rented sector, for their tenants.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills....Read more...
My client, based in Stockport, is a leading and modern conveyancing firm dedicated to transforming the moving market. Their conveyancing and remortgage team provides top-tier service to clients, and they are now seeking additional talented individuals with remortgage experience and excellent client care skills to join their team.
As a Remortgage Case Manager, you will be responsible for managing your own caseload, overseeing the entire remortgage process from initiation to completion. This includes shaping the client experience, tackling complex legal aspects, and driving positive outcomes. You will work alongside a collaborative, high-performing team known for innovation and exceeding expectations. Additionally, the firm offers a lucrative bonus scheme, providing an opportunity to earn an extra £12K £15K per year on top of your base salary. There is also a clear career progression path available, offering the chance to grow both professionally and personally.
Key responsibilities include managing a substantial caseload of remortgage files, meeting personal targets, and prioritizing and managing deadlines. You will handle complex aspects of the remortgage process and be responsible for the files from opening to completion with administrative support. Providing exceptional service to clients, introducers, and associates is a key aspect of the role, along with addressing complex inquiries and identifying potential risks. You will ensure that files comply with service level agreements, regulatory, and statutory requirements, and maintain detailed telephone notes throughout transactions. You will also assist with training and coaching trainee case managers, suggest improvements to processes, and ensure compliance with company policies.
The ideal candidate will have at least 2 years of experience as a case manager, be a self-starter with strong initiative, and have a passion for delivering high levels of customer service. You should also possess strong attention to detail and excellent verbal and numerical skills.
With a salary on offer for this role ranging from £24,000-£28,000 depending on experience level, this firm also offer Hybrid working with a mix of working from home and in office as well as 23 days holiday which can increase with service and a whole host of further staff perks!
If this role is of interest to you, please get in touch to discuss further on 0161 9147 357 or email t.carlisle@clayton-legal.co.uk
....Read more...
***NEW ROLE*** | New Build Conveyancer (Hybrid) | Altrincham
A well-Established Law firm with offices across the North West are recruiting for a New Build Conveyancer to join their highly successful property team.
Based out of their offices near Manchester but with ability to work from home and flexibly The main role of the New Build Conveyancer is to manage a portfolio of new build transactions, taking full responsibility for all elements of the conveyancing transaction. You will also supervise a small team of Legal Assistants.
You will manage a case load of new build transactions from inception to completion, dealing effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance.
To be successful in this role you must have Experience running your own New Build case load, Strong administrative skills gained in an office environment, Excellent attention to detail, Conversant in Microsoft office, highly organised, experience of managing a small team, confident in building and maintaining business relationships through excellent communication.
Salary circa £35k, with fantastic staff benefits including Hybrid working, 25 days holiday, flexible holiday scheme, death in service, contributory pension, employee assistant program & counseling service, study funding and salary sacrifice schemes on-site parking and much more !
If you are interested in the above and wish to discuss further, please contact Tracy Carlisle on 0161 9147 357 or t.carlisle@clayton-legal.co.uk
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. A typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about the necessary service / parts for routine maintenance/repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents, including pricing up the parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:
An apprenticeship includes regular training with our training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am- 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about the necessary service/parts for routine maintenance/repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents, including pricing up the parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Understand the needs of customers and deliver the best possible outcomes through excellent customer service.
Provide support and training to customers using information communications technology (ICT) equipment and software.
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information – including referral to other services as appropriate - in a timely fashion.
Oversee and provide customers with guidance in the use of self-service equipment.
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities.
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation.
Contribute to the compilation of statistical returns, and any other general administrative duties.
Responsible for locking and unlocking, as necessary, acting as keyholder.
Specific individual and shared targets and objectives are defined annually within the performance management framework.
Training:Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:After completion of the apprenticeship, you may have the opportunity to progress to a Customer Services Assistant.Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :Please note that this role will require weekend working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Understand the needs of customers and deliver the best possible outcomes through excellent customer service
Provide support and training to customers using information communications technology (ICT) equipment and software
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion
Oversee and provide customers with guidance in the use of self -service equipment
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation
Contribute to the compilation of statistical returns, and any other general administrative duties
Responsible for locking and unlocking, as necessary, acting as keyholder
Specific individual and shared targets and objectives are defined annually within the performance management framework
Training:
Customer Service Practitioner Level 3 Apprenticeship Standard
Training Outcome:
After completion of the apprenticeship, you may have the opportunity to progress to a Customer Services Assistant
Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :Please note that this role will require weekend working. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer service with clients and the public, both face-to-face and on the telephone
Taking messages and transferring calls
Handling correspondence from clients via email and inputting onto a database
Organising the diary
Using office equipment and databases
Filing duties
Computer systems including excel and simpro
Accounts
Training:
Business Administrator Level 3 Apprenticeship Standard
The successful candidate will have 6 hours a week off the job training
Every fortnight, this will be in Springboard's Pallion Site
Training Outcome:
Full-time employment within the organisation
Higher Apprenticeship programmes in HR or finance
Employer Description:Stoker Property Solutions is a small family-run business with over 30 years of experience. As a family-run business, we pride ourselves on quality, reliability, and a personal touch in all contracts we undertake. To give that personal touch, all tradesman from joiners, builders, plasterers and plumbers are all directly employed.Working Hours :Monday - Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative,Patience....Read more...
What we are looking for?
You will need to be IT literate and have knowledge of using Microsoft Word, Excel and the internet.You will have an excellent, polite and professional telephone manner together with communication skills and be able to talk to people on all levels.To be a great team player but also have the ability to work on your own initiative.You will need to be presentable, reliable and flexible with working hours.For you to work between the hours of 9am-5pm.
What we ask of you
To have at least grades 4 in English and Maths GCSEBe keen to learn and have the ambition to develop your career.Training:1 day a month at Northampton College.Training Outcome:Continue working with the companyEmployer Description:A well established practice of Rural Property Consultants, Valuers and Lettings Agents, based in Kettering, Northamptonshire. We provide a professional advice service tailored to Landowners, Farmers and Investors in the East Midlands and throughout the UK.Working Hours :9:00-17:00
Monday - FridaySkills: Communication skills,IT skills,Analytical skills,Logical,Team working....Read more...
Providing admin support to both directors and Accounts Administrator, duties will include:
Updating and managing all social media accounts i.e, websites, LinkedIn, Email marketing.
Inputting purchase invoices and checking credit card statements.
Producing purchase orders and booking in received goods.
Answering the telephone and directing enquiries.
All other general admin work as required.
Training:
Business Administrator L3 standard delivered remotely in the workplace.
Functional skills L2 Maths & English delivered within the college setting if applicable.
Training Outcome:
The candidate, if suitable, will, on the completion of their apprenticeship, be offered a full-time position with more responsibility going forward.
Employer Description:Airtec was established in 1997 and since then, we have grown from strength to strength. From local businesses to F1 giants, our clientele are large and varied. We’ve delivered 20+ years of quality customer service and even better quality installations – we pride ourselves on being the best!Working Hours :Monday – Friday between 8.30am to 4.30pm - ½ hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
Duties include:
Dealing with patients face to face and via the telephone
Booking appointments for patients and dealing with a variety ofenquiries
General administrative duties to include various data checkingroutines
Use of clinical system to record patient data
Extensive use of Microsoft Word/Excel to record and maintain various databases
Ensuring confidentiality is maintained at all times
working as part of a team, as well as being able to work independently
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The opportunity to work as part of a great team, looking to make apermanent member of a forward thinking Practice
Employer Description:Moreton Cross Group Practice is a busy GP Surgery in
Wirral, Merseyside.Working Hours :Monday, 9.00am - 5.30pm
Tuesday - day off
Wednesday, 9.00am - 6.30pm,
Thursday, 9.00am - 6.30pm,
Friday, 11.30am - 6.00pm.
(30 minute lunch break - 15 minute break am and pm)Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Empathy,Personal Motivation,Willingness to learn....Read more...
Job duties include:
Support the sales team in generating and following up leads
Provide outstanding customer service and handle customer inquiries
Assist with marketing campaigns and promotional events
Help convert prospects into members through telephone, email, and face-to-face engagement
Maintain accurate records using CRM systems
Achieve personal and team sales targets
Training:Sales Executive Level 4.
Training will be a mix of internal face to face and e-learning training plus apprenticeship training delivered virtually.Training Outcome:We offer progression opportunities throughout the company depending on skills and suitability including in the customer careteam.Employer Description:Everybody Health and Leisure is a health and wellbeing charity based in Cheshire East that improves people’s lives through physical activity & healthy recreation.
We operate 18 leisure facilities throughout Cheshire East and employ around 1,100 people in a variety of roles.Working Hours :Generally, will work between 8.30am and 6pm on staggered shifts although there may be occasional evenings and weekendsSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
We are working with an excellent firm based in Manchester that are seeking an ambitious Serious Injury Paralegal to join their Personal Injury team. You will play a key role in delivering exceptional client service and supporting a team of skilled fee earners.
As a Serious Injury Paralegal, you will:
Manage your own task list effectively and meet deadlines.
Liaise with clients and third parties on behalf of fee earners.
Assist with drafting, collating, and processing legal documents.
Organise medical appointments and coordinating expert reports.
Attend conferences, hearings and telephone meetings.
Provide clear explanations of legal processes and court documents to clients.
Support the recovery of costs and settlements.
The ideal candidate:
Experience as a paralegal, ideally in personal injury law.
Familiarity with case management systems, Proclaim experience is a plus.
A proactive, positive attitude with a strong focus on client service.
What’s on offer?:
Hybrid working – office attendance once per month following probation.
Flexible working hours – choose your start and finish time.
Option to buy 5 extra days of annual leave.
Birthday leave, time off in lieu, pension scheme and company events.
If you are a Serious Injury Paralegal looking for a new opportunity in Manchester, we encourage you to apply. You can contact Nadine Ali at Sacco Mann for further information on the role, or submit your CV directly to this advert.....Read more...
