As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail....Read more...
Reception & Customer Support.
Provide efficient, courteous and professional check-in and check-out services
Assist in the setup and breakdown of event spaces, meeting rooms, and syndicate areas
Greet and assist clients and trainers, confirming event requirements and room setups
Operate the telephone system, directing calls and supporting internal communication
Handle guest inquiries, resolve complaints, or escalate appropriately for service recovery
Provide proactive support to guests across all touchpoints, including reception, events, and dining
Maintain a welcoming and organised environment in all public-facing areas and represent the venue positively
Food & Beverage Operations
Assist in delivering all aspects of food and beverage service (restaurant, bar, boost bar, coffee stations & kitchen portering)
Ensure cleanliness and hygiene of all catering outlets
Support health and safety procedures during service
Follow uniform guidelines and uphold presentation standards
Housekeeping Duties
Clean and maintain guest rooms and public areas to the expected standards
Perform deep cleaning tasks such as carpet shampooing and stain removal
Restock linen, towels, toiletries, and report discrepancies to the Line Manager
Assist with laundry sorting and stock rotation
Training:Training will take place at Ashorne Hill no requirement to travel elsewhere, learning will be a blended approach of face 2 face and some zoom teaching sessions. You'll also have access to a learning platform to access teaching sessions and resources. Training Outcome:Progression from this apprenticeship could be into a Hospitality Management position or wider industry roles.Employer Description:Corporate management training provider and learning conference centreWorking Hours :Working 4 over 7 days, flexible to cover a range of shifts between hours of 7:00am - 00:00pm depending on department/ role covering. Flexibility to work weekends and evenings.Skills: Organisation skills,Customer care skills,Team working,Creative,Initiative....Read more...
We are looking for an organised and enthusiastic individual to join Boleyn Recovery's busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.Key Responsibilities:
Welcome customers, drivers, and visitors to the workshop reception area
Answer telephone calls and emails, directing queries to the right team members
Book in vehicles for servicing, MOTs, and repairs
Prepare and update job cards, work orders, and service records
Assist with invoicing and processing purchase orders
Maintain accurate records of parts used, stock levels, and engineer worksheets
Support the workshop team with general administration duties
Ensure the reception area is tidy and professional at all times
Provide excellent customer service to clients and suppliers
Training:As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3On successful completion, you will receive:
Level 3 in Business Administration
Functional Skills Level 2 in English & maths (if required)
Training Outcome:What We Offer:
Structured training programme leading to a recognised qualification
Mentoring and guidance from experienced members of staff
Opportunity to work in a professional automotive environment and supporting custoemrs with their vehicle needs
Potential for full-time employment upon successful completion
Employer Description:Boleyn Recovery and Fleet Services: Trading for over half a century. Available 24-7-365 offering nationwide car and commercial breakdown recovery, roadside assistance, repairs and service. Still family owned and run with a vested interest in keeping our customers vehicles moving. We are not another call centre, we are fleet owners offering our services to fleet owners.Working Hours :Monday to Friday 09:00-17:00.Skills: Attention to detail,Organisation skills,Problem solving skills....Read more...
To undertake the specified apprenticeship to achieve a nationally recognised qualification
To be the main point of contact for the named team/service area you are working within.
To deal efficiently and sensitively with correspondence/email/telephone/other social media-based enquiries using the principles of customer care and cascade any concerns or information to the duty senior practitioner or duty manager, and record details of the exchanges on the appropriate system.
Liaising with other professionals, departments, hospitals, GP surgeries and other local authority social work departments where required.
To be part of an overflow call queue for the social work and speciality services teams, taking messages from and escalating urgent matters or taking other appropriate action.
To undertake word processing, presentation and spreadsheet work using computer packages to produce correspondence, reports, presentations, and statistical information.
To undertake filling, photocopying, and scanning and be conversant with all office equipment.
To create service user files to support the day-to-day service process and maintain these to the required standard. To be responsible for destruction dates and undertake file culling as required.
To attend and participate in team and service wide meetings, regarding working practice and new initiatives.
To create and maintain electronic and paper record systems.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Key responsibilities:
Taking ownership of customer orders and processing them to meet their deadline
Pricing and acknowledging to customer
Keeping customer informed of status of their order
Producing paperwork for shipping
Quoting customers new products
Supporting UK reps
Consignment of customer requirements, reporting and invoicing
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.Training Outcome:Learners will have the opportunity to progress into a full-time, permanent role with the company.Employer Description:MacDermid, Alpha, and Enthone Business Group is the global leader in specialty chemicals and technical services. From advanced surface finishing technology to industry-leading service and support, we develop solutions that drive performance. A team of over 4,000 professionals in over 50 countries manufactures chemicals and materials using the most technologically advanced processes to enhance the products people rely on every day. Our innovation is used in the world’s key industries including electronics, graphic arts, metal & plastic plating and offshore oil production.Working Hours :Hours: 37
Monday to Thursday 08.00 - 16.30
Friday 08.00 - 13.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Self Motivated,Methodical,Good level of English,Good Telephone Manner,Accurate written responses,Excellent Time Management,Desire to learn new skills....Read more...
Tudor Employment Agency are currently recruiting for a Working Supervisor for our prestigious client based in Cannock.Overview of Role:As a Working Supervisor, you will be responsible for overseeing the start of shift check in and coordination of 80-150 agency personnel. You will work closely with the Account Manager, Onsite Manager and our client to ensure their needs are met and exceeded at all times. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work well under pressure. You should also be comfortable working in a fast-paced environment and must have experience using MS Excel & Outlook.Duties will include:
Check in agency staff at the start of each shift.Assign agency staff to appropriate sections based on client requirements.Onboard and support new starters, ensuring they are integrated smoothly into the team.Check in and coordinate Pre-Employment AssessmentsContact staff daily regarding bookings, availability, and attendance.Assist with performance management and measuring KPIsCommunicate with workers via telephone, text, and email to ensure smooth operations.Liaise with the client POC via telephone, face to face, two way radioBook transport with our transport provider for staff as needed.Add candidate information to databases and spreadsheets.Collate timesheets and generate reports using Excel.Issue and accurately record PPE for staff.Liaise with the client regarding staffing needs, training, accidents, and other issues.Support client needs by adjusting staff levels, cancelling shifts, and managing extras.Collect and drop off stock to the site as required (transport essential).Work within the operation, performing tasks such as parcel sorting and warehouse functions.Deputise for the Onsite Manager during holidays or sickness, ensuring continuity of operations.By efficiently managing these responsibilities, you will play a crucial role in maintaining operational efficiency and ensuring client satisfaction.
Hours of Work: 45hrs per week (example of shift pattern 5pm-2am / 6pm-3am)Rate of Pay: £27,000 - £28,500 pa (DOE)Position – PermanentExpectations:
A minimum 95% attendance100% Time-keepingProficient in MS Excel / OutlookFlexibility to perform any functions required to provide the service to our client – this is a fully flexible roleAct as the single POC as and when required (holiday cover)Timely response to all email correspondence / communicationsConfidentiality at all times – any breaches will be subject to our disciplinary processAdherence with ALL Tudor Policies
In order to be considered for this position or for further information please contact Gina or Sam on 01922 725445 Ext 1004 or submit your CV to commercial@tudoremployment.co.uk #TeamTudor await your call!....Read more...
Apprenticeship training will include hands-on exposure in the reception, supporting patient-facing, on the telephone and administrative duties
Secretarial work will offer insight into medical correspondence, documentation, and supporting the clinical team
Care navigation tasks allow apprentices to assist with patient pathways and direct patients to the most appropriate service/clinician
Training:Business Admin Level 3. The practice will support with on-the-job training and provide a dedicated half day for self-study.Training Outcome:The apprentice will have the chance to gain experience in reception, secretarial, and care navigation roles, and will have the option to apply for any available positions upon completing the apprenticeship.Employer Description:Elm is a busy urban GP practice serving the Estover, Leigham, and Mainstone (ELM) and part of Crownhill residents of Plymouth.
We have a patient list of 9895 ranging across all ages.
There are 5 GP Partners, 1 salaried GP & 2 Retainer GP's, 2 Practice Nurses & 2 Healthcare Assistants, 8 Receptionists/Care Navigators, 2 secretaries. We also have Counsellors, First Contact Practitioners, Paramedic & Social Prescribers and a Pharmacy Team.Working Hours :08.00 - 16.00, with half hour lunch break. Working days TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Meeting and greeting customers/ clients.
Use excellent customer service continuously.
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Filing, scanning and archiving documents.
Accounts support.
Dealing with post.
Use of bespoke software.
Updating property listings.
Any other admin duties as requested.
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.
Care4Properties estate and letting agents in Leeds also offer several support services with landlords and tenants in mind – such as building, maintenance, repair, and insurance. C4P Estate and Letting Agents’ foremost objective is to provide its customers hassle-free service with an added touch of care. We believe and strive to stand out from the rest in delivering uncompromising services, which makes us different from other estate and letting agents. If you want to buy or sell your home, look no further and call us for efficient and quality services.
Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support.
After founding the Company and twenty years of loyal Service our CEO and Founder of the Company has decided its time to fully Retire and call it a day, this may have happened in the past but this is the final curtain and wish all of our customers and suppliers over the years a great big thank you and wish you all wellWorking Hours :Monday – Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Support the smooth running of the team by providing front-of-house and customer service support to colleagues and clients.
Ensure all duties are carried out within required timescales.
Creation of new learner records on the e-portfolio system.
Quality checking of documentation.
Preparing reports.
Assist with administration duties.
Answer telephone enquiries or redirect/take messages as appropriate.
Preparation of emails and other communication to customers and apprentices.
Data entry.
Maintaining spreadsheets capturing learner and process progress.
Contribute to the sharing of good practice and support continuous improvement throughout the Company.
Promote a positive image of the Company and all the services it delivers.
Any other duties requested by the line manager.
Training:The training will take place in the workplace. You will meet with your tutor every 4 weeks for a progress review and discuss underpinning knowledge of the qualification. Training Outcome:Permenant employment.Employer Description:Education & Skills Training and Development Ltd is a private training provider dedicated to delivering high-quality Apprenticeship programmes across the UK in the Education and Childcare Sectors. Since our establishment in 2015, we have prided ourselves on our commitment to excellence in training.Working Hours :Monday - Friday between 9am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Role Responsibilities
Front of House & Administration
Greet visitors and ensure a positive experience during their visit
Handle incoming telephone calls and customer enquiries
Support the coordination and booking of meeting rooms
Maintain meeting rooms to ensure they are clean, safe, and appropriately stocked
Coordinate incoming and outgoing post
Team & Business Support
Support the Customer Services team by updating calendar systems used by engineers
Compile and maintain Operations & Maintenance (O&M) manuals
Provide executive and organisational support, including preparing reports and documents
Book travel arrangements and accommodation for staff
Maintain accurate records and perform CRM administration on HubSpot
Training Outcome:This role offers the opportunity to complete a Level 3 Business Administration qualification while gaining hands-on experience. As the apprentice develops, there may be opportunities to gain experience in other departments such as Estimating, and to build a broader understanding of business operations.Employer Description:Mumford & Wood are specialists in premium, bespoke timber windows and doors, operating exclusively within the B2B sector. Renowned for craftsmanship, service, and innovation, we predominantly collaborate with contractors, developers, architects, and self-builders on high-end new-build and refurbishment projects across the UK.Working Hours :40hrs per week, Monday-Friday 8.30am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
Looking for a role that offers variety and shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
The Communications Coordinator role offers:
Temporary initially up until March 2026Full time working hours on a rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekendsOffice based in ConwyA basic hourly rate of £13.30 (equivalent to £27,664 PA) plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today!....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
- Posting to social media channels.
- Supporting content creation for social media
- Responding to social media messages
- Monitor media coverage
- Supporting the wider team at events
- To undertake filing, photocopying and general office duties.
- Curating image libraries. Training:Customer Service Practitioner Apprenticeship Standard at Level 2
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.
A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Training Outcome:A significant proportion of Level 2 apprentices within Tendring District Council go on to either complete the next level of apprenticeship (often within the council), or secure a permanent position within the council.
This could be within the same team (Communications) if there is a vacancy, or elsewhere in the authority building upon the general skills and knowledge gained during the apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Friday
0845 hrs to - 1715 hrs Monday to Thursday
0845 hrs to – 1645 hrs Friday
Rare but occasional evening and weekend work may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental....Read more...
Job Title: Full-Time Inbound Sales AdvisorLocation: Head Office located in Stafford Employment Type: Full-TimeDepartment: Retail OperationsCompetitive starting Salary, commensurate with experience plus commission/ bonus package.About The CompanyOur client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.Role OverviewAre you a natural communicator who loves helping people? As an Inbound Sales Advisor, you’ll be the first point of contact for customers reaching out to enquire about mobility products. Your role is to listen, provide advice, and guide them through their journey—making sure every customer feels supported, valued, and confident in their decisions. With full training, great teamwork, and the chance to truly make a difference in people’s lives, this is the perfect role if you’re motivated by service and success.Key Responsibilities
Handle inbound calls from new and existing customers, providing expert advice and friendly, professional service.Advise on mobility products, matching customer needs to the most suitable solutions.Assist customers in making informed purchasing decisions by understanding their needs.Process orders accurately, including payment handling.Maintain up-to-date product knowledge, including features, pricing, and promotions.Build strong customer relationships with empathy and care for individual mobility needs.Keep accurate records of interactions in the CRM system.Collaborate with colleagues to ensure a smooth, end-to-end customer experience.
Skills & Experience
Previous experience in sales, retail, or customer service (telephone-based experience is a plus).Excellent communication and listening skills, with a warm, professional manner.Ability to work in a target-driven environment while maintaining outstanding customer care.Basic computer literacy, including CRM or order-processing systems.
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Assist the EST’s to carry out pest control treatments, ancillary service investigations and works, during site visits to domestic and commercial customers in response to requests for service.
Assist with regular pest control stock audits, stock rotation, stock control and stock orders.
Assist in the calculation of charges for commercial pest control treatments which have been carried out.
Deal with telephone and email enquiries/ complaints received from customers/Contact Centre, escalating to the relevant person
Carry out all tasks taking into account issues of confidentiality
Use effective communication to ensure quality and consistency in your daily task.
Provide support for Environmental Health Officers, Technical Officers and other staff in carrying out their duties as required.
Actively promote the pest control service through preparation of information and attendance at promotional events as required.
Undertake job specific training as required.
To undertake and complete the Level 2 Customer Services Practitioner qualification
Understand and comply with the City Council’s environmental policies.
Comply with all Health & Safety policies and legislation in performance of the duties of the post.
Work with information technology and associated systems in accordance with the City Council’s policies & procedures.
Comply with standing orders, financial regulations and Departmental instructions.
Carry out duties and responsibilities of the post in compliance with the City Council’s Equality and Diversity policy.
Take part in the Councils Great performance Conversations Scheme.
Training Outcome:On completion there is a possibility of a permanent job in which you will also obtain a recognised, industry wide qualification in pest control, such as the RSPH/ BPCA Level 2 Award in Pest Management or equivalent.Employer Description:Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.Working Hours :37 hours a week, 8:30am – 5:00pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Practical....Read more...
To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area. You will work proactively as part of a team, supporting that team to work effectively and efficiently, and assisting colleagues as required.
Sort and distribute incoming and outgoing mail
Manage WLS inbox & telephone enquiries, take action, messages, forwarding of matters on relevant contacts and progress chase as necessary
Scanning, copying and printing
Maintain paper and Visual Files case records in accordance with Service procedures, the Office Manual and Lexcel
Typing, document management, creation and maintenance of document bundles, redaction, transcription
Maintenance of document archives (Office, basement & external document stores)
Arrange meetings, training courses and supporting travel arrangements
The Head of Law and Governance or his/her nominated representative may revise the work undertaken by the post holder after discussion with him/her and he/she must be prepared to change and develop his/her role to suit the needs of the service.
The role responsibilities outlined above will be learned, practiced, and mastered to enable completion of the Business Administrator apprenticeship qualification.Training:This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship. Training will be delivered by Heart of England Training.
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/
Training Outcome:This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9am to 5pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Position: Office Administrator
Job ID:1298/89
Location: Newcastle
Rate/Salary: £24,000 - £26,000
Benefits: 25 days holiday per year plus more
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Office Administrator
Typically, this person will assist with day-to-day admin tasks, ensuring smooth operations and supporting various departments. The role is based in the Newcastle upon Tyne area, and the successful candidate must be able to travel to the office.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Office Administrator :
Provide service reports and invoices within 7-10 days of job completion.
Order materials and manage supplier records.
Update holiday, sickness, and vehicle checklists.
Arrange MOT, repairs, and travel bookings.
Assist with QA documentation and waste transfer returns.
Process calibration certificates and maintain records.
Support sales team with monthly reports
Qualifications and requirements for the Office Administrator :
IT skills (Microsoft Office package as a minimum).
Excellent communication skills and a professional telephone manner.
Ability to manage multiple tasks efficiently and prioritise workloads
Reliable, accurate, and self-driven, with strong attention to detail
Customer-focused with the ability to work well in a team and independently
Be able to travel to Newcastle upon Tyne area
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Please note: candidates must be able to travel to the Newcastle upon Tyne office.....Read more...
We are seeking experienced Level 3 Qualified Nursery Nurses to join our nursery near Milton Keynes on an agency basis. If you want to be part of a team that supports each other and be close to nature, this is the place for you.
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role as a Nursery Nurse:
You will ensure the safety and well-being of all children in the setting, building trust with both children and parents. You will play a crucial role in the Early Years development of these children through play and other activities. Adhering to the Early Years Foundation Stage (EYFS) framework, you will make a positive impact on the children in the setting.
About You as the Nursery Nurse:
NVQ Level 3 Early Years Qualification or Equivalent
Experience working in a nursery is essential
Passion about Early Years Education
Be able to travel to Milton Keynes
Flexible Agency Shifts
Enhanced DBS on the Updates Service or able to obtain one
What’s On Offer as the Nursery Nurse:
£14.50 PAYE Per Hour Plus Holiday Pay or £17.50 Umbrella
Free on-site car parking in Milton Keynes
Flexibility to support your schedule
For more information, please contact
Neave Winterbourne – Recruitment Consultant
Telephone: 01189485555
Email: nwinterbourne@charecruitment.com....Read more...
What you will do at work as an apprentice;
Key Responsibilities
Assisting with general office systems and processes
Entering supplier invoices, creating customer invoices and estimates using Xero
Making and answering calls from customers, suppliers and colleagues
Taking customers' payments over the telephone
Water Service/NICEIC reminders and booking appointments
Assisting with ordering consumables/materials
Cross-checking stock and prices
Assisting with health and safety and hours files
Keeping areas safe and tidy, in and out of the office
To support colleagues, staff and senior management with other duties and responsibilities as required
Training:
Bi-weekly attendance at the Truro campus
Training Outcome:
On completion of a successful apprenticeship, there may be an opportunity for a full-time position
Employer Description:I J Hodges specialise in Electrical Installations and Building Maintenance for Commercial, Agricultural and Domestic applications throughout Devon & Cornwall. We offer reliable and professional electrical services. Expertise includes re-wires, single and three-phase installations, energy efficient lighting solutions, emergency lighting and lighting controls, cable management systems and renewable energy solutions including solar PV, battery storage & EV charging points as well as PAT and Test & InspectionWorking Hours :Working Days: 5
Working Times: 8am – 5pm with ½ unpaid lunchbreak.
Monday – Friday – office & stores based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Planning and time management,Working to deadlines....Read more...
Main Duties and Responsibilities:
Log orders from customers for one off cleaning work, raise job sheets and maintain “jobs due” and “in progress” log. Liaise with customers, where necessary and appropriate. Collect work hours from cleaning staff, complete job sheets.
Maintain Periodic work schedules. Collect job completion slips at month end and match them to the schedule. Highlight any overdue jobs.
Maintain schedules of window cleaning work and issue copies to subcontractors each month. Collect job completion slips at the month's end and match to the schedule and pass them to accounts to reconcile subcontractor invoices. Highlight any overdue jobs.
Obtains new starter references.
Produce Operational booklets such as communication logs, attendance logs, and contract site guide templates.
Administer electrical equipment test and repair register, issue recall orders each month and update register after equipment service is completed.
Processes staff holiday requests, updating employees' holiday records and Isys availability records. Scans and emails a copy of the approved request to the employee.
Telephone answering/forwarding.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:You will gain skills in office administration, basic accounts and operational management.Employer Description:Businessclean Cambridge supplies commercial cleaning services to all industry types within the East Anglia region.Working Hours :8:30am - 4:00pm (30min lunch).Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Organisation skills,Customer care skills....Read more...
To learn and understand the product range
Answer incoming telephone calls when required
Customer invoicing
Paperwork filing
Assist the service department and site engineers when necessary
Assist their national agents and distributors when necessary
Assist with day-to-day processing of required equipment
Other miscellaneous office duties as required
Training:You will attend sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.
You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.Training Outcome:A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.Employer Description:Boston Garage Equipment is one of the leading suppliers to the MOT and garage equipment industry. There is a new branch in Plymouth who assist with the South West.Working Hours :Monday to Friday based in the office in Derriford, Plymouth. Times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
We are looking for experienced Nursery Practitioners and Nursery Assistants to join our nurseries in Farnham and the surrounding areas on an agency basis.
Drivers preferred
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will have strong knowledge of the Early Years Foundation Stage (EYFS) combined with hands-on experience. You will lead the development of a nurturing environment instilling good, core values into children of various ages. You will safeguard children’s welfare and encourage joy through age-appropriate activities.
About you:
Nursery Practitioner
NVQ Level 3 Early Years Qualification or equivalent - NVQ Level 2 will be considered
Enhanced DBS Check (on Update Service preferred)
Flexible
Will commit to minimum 2 days a week (8am - 6pm)
Nursery Assistant
Previous nursery experience desired
Enhanced DBS Check (on Update Service or willing to obtain one)
Lots of energy and enthusiasm
Able to commit to at least 2 full nursery days (8am - 6pm)
What’s on offer?
Nursery Practitioner: £14 - £14.50 per hour (PAYE) or £17 - £17.75 UMBRELLA
Nursery Assistant: Minimum Wage or National Living Wage PAYE or £16.05 UMBRELLA
Full and part-time opportunities (flexible hours available)
Easily accessible via public transport and car
A friendly and supportive team
Holiday pay (12.07% per hour PAYE)
Weekly pay
Free training
Free parking
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
Potential to receive £200 referral bonus for Nursery Assistants
Potential to receive £250 referral bonus for Early Years Practitioners
For more information, please contact
Aaron Connolly – Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
We are looking for experienced Qualified Early Years Assistants and Nursery Assistants to join our nurseries in Eastleigh and the surrounding areas on an agency basis.
Drivers preferred
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will have strong knowledge of the Early Years Foundation Stage (EYFS) combined with hands-on experience. You will lead the development of a nurturing environment instilling good, core values into children of various ages. You will safeguard children’s welfare and encourage joy through age-appropriate activities.
About you:
Qualified Early Years Assistant
NVQ Level 3 Early Years Qualification or equivalent - NVQ Level 2 will be considered
Enhanced DBS Check (on Update Service preferred)
Flexible
Will commit to minimum 2 days a week (8am - 6pm)
Nursery Assistant
Previous nursery experience desired
Enhanced DBS Check (on Update Service or willing to obtain one)
Lots of energy and enthusiasm
Able to commit to at least 2 full nursery days (8am - 6pm)
What’s on offer?
Nursery Practitioner: £14 - £14.50 per hour (PAYE) or £17 - £17.75 UMBRELLA
Nursery Assistant: Minimum Wage or National Living Wage PAYE or £16.05 UMBRELLA
Full and part-time opportunities (flexible hours available)
Easily accessible via public transport and car
A friendly and supportive team
Holiday pay (12.07% per hour PAYE)
Weekly pay
Free training
Free parking
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
Potential to receive £200 referral bonus for Nursery Assistants
Potential to receive £250 referral bonus for Early Years Practitioners
For more information, please contact
Aaron Connolly – Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
We are looking for experienced Qualified Early Years Assistants and Nursery Assistants to join our nurseries in Banbury and the surrounding areas on an Agency basis.
Must be a driver
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will have strong knowledge of the Early Years Foundation Stage (EYFS) combined with hands-on experience. You will lead the development of a nurturing environment instilling good, core values into children of various ages. You will safeguard children’s welfare and encourage joy through age-appropriate activities.
About you:
Qualified Early Years Assistant
NVQ Level 3 Early Years Qualification or equivalent - NVQ Level 2 will be considered
Enhanced DBS Check (on Update Service preferred)
Flexible
Will commit to minimum 2 days a week (8am - 6pm)
Nursery Assistant
Previous nursery experience desired
Enhanced DBS Check (on Update Service or willing to obtain one)
Lots of energy and enthusiasm
Able to commit to at least 2 full nursery days (8am - 6pm)
What’s on offer?
Nursery Practitioner: £13 - £14.50 per hour (PAYE) or £17 - £17.75 UMBRELLA
Nursery Assistant: Minimum Wage or National Living Wage PAYE or £16.05 UMBRELLA
Full and part-time opportunities (flexible hours available)
Easily accessible via public transport and car
A friendly and supportive team
Holiday pay (12.07% per hour PAYE)
Weekly pay
Free training
Free parking
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
Potential to receive £200 referral bonus for Nursery Assistants
Potential to receive £250 referral bonus for Early Years Practitioners
For more information, please contact
Aaron Connolly – Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
We are looking for Qualified Nursery Practitioners and Nursery Assistants to join our nurseries in Salisbury and the surrounding areas on an Agency basis.
Drivers preferred
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will have strong knowledge of the Early Years Foundation Stage (EYFS) combined with hands-on experience. You will lead the development of a nurturing environment instilling good, core values into children of various ages. You will safeguard children’s welfare and encourage joy through age-appropriate activities.
About you:
Nursery Practitioner
NVQ Level 3 Early Years Qualification or equivalent - NVQ Level 2 will be considered
Enhanced DBS Check (on Update Service preferred)
Flexible
Will commit to minimum 2 days a week (8am - 6pm)
Nursery Assistant
Previous nursery experience desired
Enhanced DBS Check (on Update Service or willing to obtain one)
Lots of energy and enthusiasm
Able to commit to at least 2 full nursery days (8am - 6pm)
What’s on offer?
Nursery Practitioner: £14 - £14.50 per hour (PAYE) or £17 - £17.75 UMBRELLA
Nursery Assistant: Minimum Wage or National Living Wage PAYE or £16.05 UMBRELLA
Full and part-time opportunities (flexible hours available)
Easily accessible via public transport and car
A friendly and supportive team
Holiday pay (12.07% per hour PAYE)
Weekly pay
Free training
Free parking
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
Potential to receive £200 referral bonus for Nursery Assistants
Potential to receive £250 referral bonus for Early Years Practitioners
For more information, please contact
Aaron Connolly – Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
