My client, based in Stockport, is a leading and modern conveyancing firm dedicated to transforming the moving market. Their conveyancing and remortgage team provides top-tier service to clients, and they are now seeking additional talented individuals with remortgage experience and excellent client care skills to join their team.
As a Remortgage Case Manager, you will be responsible for managing your own caseload, overseeing the entire remortgage process from initiation to completion. This includes shaping the client experience, tackling complex legal aspects, and driving positive outcomes. You will work alongside a collaborative, high-performing team known for innovation and exceeding expectations. Additionally, the firm offers a lucrative bonus scheme, providing an opportunity to earn an extra £12K £15K per year on top of your base salary. There is also a clear career progression path available, offering the chance to grow both professionally and personally.
Key responsibilities include managing a substantial caseload of remortgage files, meeting personal targets, and prioritizing and managing deadlines. You will handle complex aspects of the remortgage process and be responsible for the files from opening to completion with administrative support. Providing exceptional service to clients, introducers, and associates is a key aspect of the role, along with addressing complex inquiries and identifying potential risks. You will ensure that files comply with service level agreements, regulatory, and statutory requirements, and maintain detailed telephone notes throughout transactions. You will also assist with training and coaching trainee case managers, suggest improvements to processes, and ensure compliance with company policies.
The ideal candidate will have at least 2 years of experience as a case manager, be a self-starter with strong initiative, and have a passion for delivering high levels of customer service. You should also possess strong attention to detail and excellent verbal and numerical skills.
With a salary on offer for this role ranging from £24,000-£28,000 depending on experience level, this firm also offer Hybrid working with a mix of working from home and in office as well as 23 days holiday which can increase with service and a whole host of further staff perks!
If this role is of interest to you, please get in touch to discuss further on 0161 9147 357 or email t.carlisle@clayton-legal.co.uk
....Read more...
The Job:
The Company:
Cash rich, leading distributor of Control & Automation equipment who have excellent partnerships with leading manufacturers.
Looking to strengthen their customer contact team with the recruitment of a high calibre Internal Sales Engineer.
Offer manufacture training through a mixture of internal and external courses.
Opportunity to develop within the business, getting valuable experience in the automation sector.
The Role of the Internal Sales Engineer
Internal role working for a company who specialise in the distribution of automation components and systems.
Based full time at the Manchester office.
Providing technical quotes for automation components and systems.
Excellent customer service skills essential.
Supporting internal and external customers with orders and quotes.
Telephone and Email based role.
Deal with inbound enquiries using the internal database and excel.
Benefits of the Internal Sales Engineer
£30k basic salary
£Bonus
Pension
25 annual leave + 8 bank holidays – rising with length of service
Membership to a health and wellbeing cashback scheme
Life Assurance of 2 times salary
Benefits Package
The Ideal Person for the Internal Sales Engineer
Strong customer service skills.
Electrical or mechanical engineering qualification.
Some sales experience would be a bonus.
Potentially a graduate level candidate who is looking for an entry level sales role.
Ability to learn new products and skills.
Strong communication skills.
Good IT skills.
Hard working, self-motivated, outgoing, confident, team player.
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Scheduling with Surveyors/Installers
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Collating photographic evidence for installs
Answering incoming calls to the office.
Compiling project files
Use of bespoke software.
Any other admin duties as requested.
Training Outcome:Following the apprenticeship, there may be the opportunity for a more permanent position within the organisation or further development opportunities.Employer Description:Ewemove was founded in 2013 and are dedicated to providing a high level of service to their customers by using personal agent model. Providing an exceptional level of service for our customers is at the centre of what we do and our innovative and adaptable model allows us to ensure that we can meet and exceed customer expectations whether it is providing them with quality advice or bringing value to their sale or let.
We aim to be the UK's most trusted sales and letting agent and were voted the most trusted agent for 7 years running between 2015 to 2022. We provide our customers with personal customer service and 24/7 online support, this hybrid model allows us to ensure our customers get the best of both traditional and online estate agents.Working Hours :Shifts to be confirmed - one in every four Saturday's will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Motivated....Read more...
Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – TemporaryWe are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment. Location: Leeds LS25 Pay Rate: £12.75 per hour Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour) Contract Type: Temporary (peak period cover)Key Responsibilities:
Responding to product and delivery enquiries via email, phone, and online chatProcessing orders received by telephone or emailResponding to voicemail messages in a timely mannerLiaising with warehouses and delivery companies regarding customer ordersUpdating orders with dispatch informationGeneral admin tasks such as running reports and collating information for invoicing
Candidate Requirements:
Previous experience in a customer service or admin role preferredBasic knowledge of Excel and confidence using computersFamiliarity with Shopify or similar platforms is a bonus (training provided)Strong communication skills and a proactive, can-do attitudeExcellent attention to detail and organisational skills
What’s on Offer:
Friendly, supportive working environmentFull training provided on internal systemsImmediate start availableFlexible working arrangements during the dayA great opportunity to gain experience during a busy seasonal period
If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.Apply now to be considered for this exciting opportunity!....Read more...
Working in the office assisting the service manager
Inputting information on to the system
Organising services/repairs and inspection
Collaborating with colleagues
Dealing telephone calls
Creating purchase order using Insphire software
Arranging breakdowns with fitters
Diary management
Liaising with customers and suppliers
Data processing/reporting
General administrative duties
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.Working Hours :Monday - Friday, 8.30am - 4.00pm and 30 minutes lunch.Skills: Organisation skills,Team working,Friendly and approachable,Willing to learn,Happy to speak with customers....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Answering incoming calls to the office
Compiling project files
Use of bespoke software.
Any other admin duties as requested
Making appointments and diary management
Training Outcome:Following the completion of the apprenticeship, there may be the opportunity for a more permanent role within the organisation and a chance to progress to a Team Leader Level 3 Apprenticeship.Employer Description:We provide a comprehensive professional service for all our clients both locally and nationally from our three offices situated in the North West. Temperley Taylor operate from offices in Middleton, Manchester and Heywood. We have an experienced and skilled team of professionals who will ensure that you receive the best legal advice and customer service possible. The firm goes back in its roots to the late 1800’s. At that time, it was known as Bingham Hall and Richie. The successor firm was JP Worsnup who is the real founder of what is now known as Temperley Taylor. He was a sole practitioner who started in business on Long Street (the old offices as they are known) on 1st January 1924.Working Hours :Shifts to be confirmed - Monday to Friday, 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Processing documents onto the clinical system
Produce accurate records and documents including emails, letters, files etc
Answering and making telephone calls, providing excellent customer service
Handle confidential information in compliance with the organisations procedures
Front of house cover, dealing with service users face to face
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a workbased apprenticeship with assessor support from Wiltshire College and University Centre
You’ll study to gain professional knowledge and skills
Training Outcome:
Upon successful completion of the L3 Business Administration apprenticeship there maybe the opportunity to progress into a Practice Administrator
Employer Description:At the Spa Medical Centre, we aim to provide the highest quality of care to the people of Melksham, we are compassionate, friendly and professional. We work collaboratively with our patients to achieve the best health outcomes. The practice extends its ethos of caring to its staff and aspires to provide a nurturing and rewarding environment in which to work.
At Spa Medical Centre we have
• CQC “good” rating with outstanding features
• Very high QOF achievement.
• Weekly staff running club
• Bean-to-cup coffee and a new staff wellbeing room
• Fantastic Christmas and Summer socials and wellbeing events through the year.
• Purpose built modern facilities with on-site staff parkingWorking Hours :Monday to Friday, 09:00 - 17:00 with half an hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer engagement; assisting with customer enquiries online and via email, telephone, video/text chat in accordance with company guidelines.
Learning about the Aviation industry and airport partners.Monitoring, responding and escalating passenger queries via social media platforms.
Responding and escalating airport passenger enquiries via email communication.
Assisting passengers with completion of pre-departure enquiries and services such as transport tickets, electronic visa submission.
Represent our airline clients by providing reservation support, ancillary collections and answering general enquiries
Providing passenger support in times of travel disruption, including delayed, cancelled and missed flight scenarios.
Carry out duties to support the Lost Property service including collections, re-uniting items and maintaining passenger communications.
Learning multiple airline GDS reservations systems, including ticketing and revenue collections on behalf of our airline clients.
Training Outcome:Possible full-time position available.Employer Description:Skybreak is an established provider of Aviation Passenger Services. Part of the Bland Group, we have been delivering passenger services, for over 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on-airport and remotely via our digital communication channels.
Our customer service teams are available 365 days a year at both London Gatwick and Heathrow Airports, and via our digital communication channels.Working Hours :Shift work 4 days on, 2 days off. 06:00 - 13:30 x 2 and 13:30 - 21:00 x2.Skills: Communication skills,IT skills,Confident,Multi-task....Read more...
In this role you will also receive seamstress training and will learn to alter menswear, suits and trousers, dresses etc
The role will also involve maintenance of the website and input to the Facebook page, blog, Instagram and will be largely responsible in dealing with online sales arising from e-commerce on the company’s website
Greeting and serving customers face to face and over the telephone Providing customer with specialist advice, help and guidance Handling payments
Receiving, processing and recording new stock
Building customer loyalty
Managing own workload to ensure customers' orders are completed
To assist colleagues as directed
Representing Amble Pin Cushion to all customers and callers, so as best to present the business
Any other duties reasonably required by you
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Strong possibility of employment upon successful completion of the apprenticeship programme
Employer Description:Amble Pin Cushion is a busy family business, based in the Northumberland fishing town of Amble. Our friendly staff are enthusiastic experts for all things fabric and yarn. We provide an outstanding service and top quality products.Working Hours :Monday - Saturday. Exact working days and hours to be confirmed.Skills: Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you will support the International Customer Services team with administrative tasks, helping to ensure the smooth running of day-to-day operations. You’ll develop valuable skills in communication, organisation, and customer service, laying the foundation for a successful career in business.
Provide general administrative support including filing, data entry, photocopying, and scanning documents.
Answer telephone calls and respond to emails in a professional manner.
Assist in scheduling meetings, preparing agendas, and taking minutes.
Maintain accurate records and update internal databases.
Support other teams with routine tasks as requested by your line manager.
Greet visitors and handle incoming and outgoing mail.
Help with the preparation of reports and presentations.
Support at customer and visitor events.
Ensure compliance with company policies and procedures.
Training Outcome:Opportunities for progression and permanent employment upon successful completion.Employer Description:Metamark is a Materials Company. We are not just a materials distributor, we manufacture too. We’re praised for our exceptional service and our products outperform others in real-world applications, yet they often cost less. Established in 1992, Metamark is everywhere and our products are now specified daily by sign and digital professionals around the world.
Our class-leading manufacturing, selection and conversion processes guarantee the highest standards of quality, technical compatibility and consistency in the industry.Working Hours :Monday - Friday. Shifts to be disclosed.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Stock takes and controls
Ordering of stock items: batteries, hearing aid accessories, and cleaning supplies
Ensure patient questionnaires are filled out
Communicating with G.P’s
File customer records on a regular basis
Manage internal diary admin reports – open and problem pathway, callbacks
Completing pre-appointment calls and reminder letters
Operation of till, credit card transactions
Covering Hearcare Reception Desk (includes answering phones, taking appointments, dealing with general queries etc.)
Ensure the telephone is answered promptly and in the correct manner
Ensuring point-of-sale is current and well displayed, ensuring test room is always clean, neat and tidy and ready for the customers
Maintaining mandatory training modules on i-learn
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Potential for full time employment on successful completion of the apprenticeship
Employer Description:We’ve been a family-run business for 40 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.Working Hours :Monday to Saturday, 9.00am to 5.30pm, Sundays off and also a day off through the week if you worked a Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.
As a Senior Debt Advisor, you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.
This full-time role offers a salary of £35,875 for 37-hour work week and benefits.
You will be responsible for:
? Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
? Assessing individual client needs and making appropriate internal and external referrals.
? Supporting the preparation and submission of Debt Relief Order (DRO) applications.
? Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
? Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
? Recruiting, onboarding and supervising volunteers and staff within the advice team.
? Maintaining accurate records and data using client management systems.
What we are looking for:
? Previously worked as a Debt Advisor, Debt Adviser, Debt Caseworker, Money Adviser, IVA Advisor, Money Support Advisor, Customer Service Advisor or in a similar role.
? Experience providing debt advice and handling complex financial casework.
? Qualified DRO Intermediary or willingness to work towards this within six months.
? Educated to degree level or holds a relevant advice or advocacy qualification.
? Awareness of the voluntary sector, with a sound understanding of the strategic and policy frameworks that shape the delivery of advice services.
? Familiarity with challenges faced by communities affected by financial hardship and social exclusion.
What's on offer:
? Competitive salary.
? 28 days annual leave plus bank holidays, increasing to 33 days wi....Read more...
Our client is currently seeking an ambitious Family Paralegal to join their esteemed Manchester office.
As a Legal 500 law firm, they pride themselves on delivering exceptional client service and achieving optimal outcomes for our clients. They offer their employees a great working environment, a competitive salary for the area and flexible working options.
Within this Family Paralegal role, you will be supporting on a mixed caseload of matters including:
Arranging meetings and appointments
Client communication via email and telephone
Diary Management
Preparing court bundles
Drafting relevant legal documents
If you are interested in this Manchester based Family Paralegal position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Your day to day tasks will include dealing with telephone enquiries, sending and responding to emails, organising files, progressing jobs to completion, progressing sale and lease renewals.
You will becoming intergal part of our family run team, the successful applicant will have:
Good communication skills
Computer literature in Word and Exel
Good customer service
Full driving licence and own vehicle are preferred
Training:The apprentice will recieve all training on the job in the workplace, they will also have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that a full time offer of employment will be given upon successful completion of the apprenticeship.Employer Description:Loughborough Estate Agents, Surveyors and Auctioneers. Loughborough Commercial Property and Residential House Sales and Lettings in and around Loughborough.Working Hours :Monday to Friday, 9.00am to 5.00pm with an hour break and every other Saturday, from 9.00am 12.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB PURPOSE
To support the IT Operations teams in all aspects of relevant service delivery.
To assist in maintaining a high standard of customer service to the South Devon Health Community.
To support the IT Operations teams in the day-to-day running and delivery of services provided by the department.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Ensure appropriate and accurate documentation is recorded relevant to the role.
Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates.
Participate in monitoring IT Service Desk requests.
Dealing with telephone calls and enquiries efficiently in a polite and professional manner.
Prioritise own workload to meet deadlines.
Participate in departmental team meetings offering suggestions and recommendations as appropriate to improve the current service.
With the support of the line manager, identify own learning requirements and maintain effective skills to carry out the role.
Attend review meetings with the line manager and mentor.
Assist in monitoring health and safety in the working environment and report any concerns to senior staff.
Maintain confidentiality.
Always adhere to the Trust’s and department’s policies and procedures. Attend college as the programme outlines.
Training:
Six hours per week of study / training with South Devon College.
Training Outcome:
On successful completion of the apprenticeship, there will be an opportunity to apply internally for other vacancies within the NHS.
Employer Description:We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Service and Repair:
Perform timely repairs and servicing of CONMED’s capital equipment in line with planned maintenance and final testing procedures
Accurately diagnose faults, repairing and servicing small precision assemblies and electrical components
Interpret technical drawings, specifications, and procedures to ensure the highest standards of repair, enhancing equipment performance and customer satisfaction
Customer Support & On-Site Maintenance:
Respond to customer enquiries via telephone and email, addressing queries, service requests, orders, deliveries, and quotes in a professional and timely manner
Process Compliance & Equipment Management:
Prepare quotations and management reports as required
Monitor and ensure the regular calibration of all service-related test equipment and tooling
Maintain the workshop area in accordance with 5S standards, ensuring a safe and organised working environment
Continuous Improvement & Flexibility:
Proactively suggest operational enhancements contributing to a culture of continuous improvement
Provide flexible support to other business areas during staff absences and busy periods
Work flexible hours, including occasional overtime, to meet critical deadlines when required
Training:
Engineering and Manufacturing Support TechnicianLevel 3 Apprenticeship Standard
Knowledge, skills and behaviours as set out in the apprenticeship standard
On the job training and taught sessions at New College Swindon
Training Outcome:
To be discussed at interview
Good opportunities at CONMED to develop career within Engineering and Service Centre, after the completion of the apprenticeship programme
Committed to developing Growth Plans for our whole workforce, including apprentices
Employer Description:At CONMED we provide the support needed to help transform patient lives with superior products, clinical expertise, and education on cutting edge advances in surgical technology and treatments. You will be working alongside vastly experienced service and repair technicians performing valuableWorking Hours :Monday - Friday, 8.00am - 9.00am start with a 4.00pm - 5.00pm finish. 1 hour lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
Be the first point of contact for patients and visitors, whether this be in person or by telephone.
Book in, amend and cancel patient appointments inline with the practice/hub appointments procedures, ensuring optimum efficiency of the appointment system.
Ensure that patients without appointments but who need "urgent consultations" are booked into appropriate slots and referred to a GP where necessary.
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices' protocols. Print off home visit summary sheets.
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
Register new patients onto the computer system.
Advise patients of relevant charges for private services, accept payment and issue receipts for the same.
Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
Ensure correspondence, reports, results etc are filed electronically in correct patient records.
Ensure reception and waiting areas are kept neat and tidy.
Re-stocking of information leaflets as appropriate.
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
Undertake administration tasks as required (e.g. reports, recalls, audit, etc.).
Action start and end-of-day procedures ensure answering machine service for out-of-hours information is directed appropriately – switched to answer machine at close of business each day.
Ensure up-to-date maintenance of computerised filing systems (patient records).
Check emails on a daily basis.
Regularly check patient tasks to ensure they have been actioned in a timely manner.
Inform other team members if notified of the death of a patient.
Sort and deal with items in a communal work box.
Check specimen fridge daily for lab specimens.
Record fridge temperatures daily.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
Secondary Responsibilities:
Be a representative for the practice in one or more of the following categories known as a champion:
Carers, cancer, domestic violence, military veterans or any other appropriate area require a champion.
Chaperoning-from time to time there may be a need to chaperone appointments. Ensuring that chaperone training has been taken, and the necessary steps are carried out both efficiently and discreetly.
Checking that there is sufficient clinical stock and stationery on a weekly basis, placing orders where necessary.
Check all clinical and admin rooms and ensure that they are clean and tidy and fully stocked daily to ensure clinics run smoothly and efficiently and all equipment is in good working order.
Being a keyholder for the hub and ensuring that the building is opened and locked up correctly and securely.
Managing room bookings for the hub and reporting general maintenance issues to property maintenance.
Employees must work safely at all times in accordance with legislative requirements and practice policy and procedures. Training Outcome:Progression for the right candidate.Employer Description:We offer a very high quality of general practice, and with a history of over 90 years of continuous service to our local community, we have a reputation as a leading and innovative practice.Working Hours :Monday - Friday, between 08:00 - 20:00. Hours of the day vary.Skills: Communication skills,IT skills,Team working,Initiative....Read more...
Processing of Customer Orders and Maintaining Customer Data Database
Inputting figures accurately to create customer Invoices
Emails – Outbound, both with and without attachments
Emails – Inbound, manage and distribute a high volume of emails
Filing
Utilising spreadsheets to manage and manipulate data.
Deal with Incoming and Outgoing Mail
Handle cash payments, creating receipts and posting of payments
Telephone calls inbound and outbound
Writing and editing company correspondence
Taking phone messages and passing them on
Being willing and ready to take on other admin tasks that are required
Training:
Level 3 Business Administrator
Functional skills
Work-based learning
Training Outcome:Progression onto full-time employment.Employer Description:Nationwide suppliers of White Diesel (DERV), HVO Renewable, Red Diesel / Gas Oil, Industrial Heating Oils including Furnace Flame, Kerosene Heating Oil, AdBlue and Lubricants.
Compass Fuel Oils are industry specialists in emergency deliveries, offering a true 24/7 service to make sure your business is never without fuel.Working Hours :Monday - Friday, 9am - 5pm, 30 minutes unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office.
Providing administration to other members of staff as and when required.
Taking customer calls and providing a high standard of customer service. Responding to correspondence, telephone calls, e-mails as required.
Updating and maintaining records both computerised and paper based to a high level of accuracy.
Providing cover for the office during periods of holiday and absence.
Providing an excellent support function to internal colleagues.
Working in a range of roles incorporating finance, account management and administrative duties.
Dealing with Cash and Credit Checks.
Working with and assisting the internal Credit Controller. Reporting equipment failure and arranging a solution.
Training Outcome:Opportunity to progress after completion of apprenticeship.Employer Description:I am pleased to introduce you to LWC drinks, we are the largest independent and fastest-growing drinks wholesaler in the country.
Operating out of depots nationwide.
Stocking around 6,500 products including Draught Beers, Casks, Wines, Spirits and Soft drinks.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Team working....Read more...
Customer enquiries.
Arranging for customers to view cars.
Receiving and recording all paperwork.
Creating documents.
Filing, copying and scanning.
Data input onto spreadsheets.
Answering the telephone.
Using bespoke software to record transactions.
Ensuring all documentation adheres to DVLA standards and comply with GDPR.
Dealing with incoming and outgoing mail.
Using email to communicate with customers.
Assisting with financial transactions.
Training:Work place apprenticeship with regular training with an North Warwickshire and Leicestershire College. At least 6 hours of your working week will be spent training or studying.
Training is delivered via online sessions every 6 weeks for 4 hours.Training Outcome:Admin, wages clerk, accountancy.Employer Description:Unlike many retailers, we tailor our whole buying-experience around our customers. From the way we prepare our vehicles, to how the vehicles appear on our forecourt and online, right through to the service we provide after the sale, we always have the customer in mind.
We are a AA accredited dealer.
When it comes to buying a car we provide customers with a good choice of vehicles to test drive, and arrange competitive finance packages to suit your needs.
Most of our vehicles are eligible for our Same Day Drive Away service. Customers also benefit from 3-month preparation guarantee, Multi point vehicle inspection, Oil service if required , Minimum 2.5 mm tread on tyres, Free 12 Month AA Breakdown Cover, Full HPI history checked with banks, insurance, DVLA & police. Professional jet wash & valet. Free 12 months MOT if due within 6 months.
Our vehicles are price checked daily nationwide so you don't have to. Open 7 days a week, home to over 125 quality used cars most of which are inside in our showroom on Eastboro Way, NuneatonWorking Hours :40 hours a week, Monday to Friday.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Punctual....Read more...
As a payroll administrator you will be responsible for:
Processing payroll when required
Pension uploads
Creating and distributing invoices
Sending / uploads invoices
Credit control / allocation of funds if invoice factored
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:A full-time position will be offered upon successful completion of the apprenticeship.Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm.
Friday 8.30am – 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Provide excellent global technical support, advice and resolutions of IT issues to end-users across all levels of the Company via the Service Now portal, remotely and face to face.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to telephone calls, emails and Service Now requests for technical support
Create, track and monitor problems to ensure timely resolution
Escalate issues to the appropriate group when needed
Identify, research and resolve problems reported by end-users
Support Aptos Retail POS System
Write tickets and assign jobs to the appropriate IT personnel
Administer user accounts
Install, configure and troubleshoot hardware and software, including portable and handheld devices
Document procedures in order to use them in our knowledge base
Own issues until job completion
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Our product reaches consumers through our strong domestic wholesale footprint, from department to athletic and specialty stores.
Approximately 5,300 company- and third-party-owned retail stores worldwide. And the international market, our highest growth
category and over half of our total business.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Positive attitude,Motivated,Troubleshooting,Proficiency in all Windows....Read more...
Whilst studying the Level 2 Traffic Operator apprenticeship course,
You will:
Answer the telephone at a timely manner.
Enter orders on the Transport Management System.
Answer customer queries ETA's.
Answer emails in a timely fashion to meet KPI's.
Book in customer deliveries.
Training:You will be expected to complete monthly online training to develop your skills and knowledge around your role. Your role will be based at: Sso Logistics Ltd, Unit 4 The Willows, Boston Ind Est, Haydock, WA11 9SR. Training Outcome:Upon completion of the apprenticeship, the learner will have a development review to assess next steps.Employer Description:SSO Logistics Ltd founded in May 2014 by Neil Draper, Peter Draper, and Simon Haslam, SSO Logistics Ltd has grown from its roots in Warrington to become a trusted logistics partner, serving businesses across the UK and Europe.
Originally based in central Warrington, SSO Logistics provided nationwide distribution using our fleet of curtain-sided vehicles and pallet network for smaller consignments.
At SSO Logistics, we provide a complete logistics solution with No Grey Areas—just clear, honest service. From container import and de-vanning, through to storage and onward delivery across the UK and Europe, we ensure transparency and reliability at every step. As a member of the Pallet Track network, we have national and European reach, with 90 depots providing local expertise for fast, dependable service.Working Hours :Shift patterns will follow a Monday to Friday schedule, with working hours varying from 08:00AM - 17:00PM and 07:00AM - 16:00PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Can do attitude....Read more...
Hire Desk Controller - Glasgow - Up to £30,000 plus excellent benefits package CBW has a new opportunity for a Hire Desk Controller to join an established team in Glasgow. Hours of work : 37.5 hours Monday to Friday. You’ll be responsible for processing hire and sales transactions efficiently, handling incoming calls, and supporting the resolution of customer queries. Duties & Responsibilities: Prepare customer quotations and process orders efficiently, ensuring a first-class customer experience.Develop a good working knowledge of the product range through training and ongoing development.Promote and embed a culture of compliance with health, safety, wellbeing, and sustainability policies.Respond promptly to enquiries, keeping customers updated via email or telephone.Support the cross-hire and purchasing of products from an approved supplier list, working closely with internal product managers.Complete associated administrative tasks to support the wider Customer Service team.To be considered: We are seeking a motivated and detail-oriented individual who enjoys working as part of a team. The ideal candidate will have:GCSEs (or equivalent) in English and MathematicsExperience in the hire industry (preferred but not essential)Excellent written and verbal communication skillsHigh attention to detail and strong numeracyGood IT skills, particularly Microsoft ExcelThe ability to build and maintain relationships across all levelsSalary & BenefitsSalary up to £30,000Contributory pensionBUPA healthcareLife assurance25 days of holiday (with increases based on service)Holiday purchase scheme....Read more...
Main Duties & Responsibilities:
Provide service users with a positive meet and greet experience.
Process enquiries both telephone and face to face through the accurate identification of clients’ needs and booking them with the correct provider.
Product/Service Knowledge: Provide users of our service with accurate information about the various services we provide.
Maintain up to date accurate records of all enquiries ensuring all information and statistics are recorded accurately for monitoring purposes.
To promote the organisation and its aims/objectives in person and by other means through attendance at publicity campaigns and events.
To gather client feedback to improve services and monitoring purposes.
To work as part of a team in meeting our client’s expectations whilst providing them with a positive focused customer experience.
Undertake training and attend external events as deemed appropriate.
To undertake any other customer service duties in relation to the post as identified by the Centre Manager.
Training:The successful candidate will complete a level 2 Customer Service Apprenticeship Standard. This will be delivered in the workplace with visits from a trainer/coach once a month. Training Outcome:For the right candidate there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:We offer a varied outdoor learning programme to Schools and Youth/Adult groups, in addition to supplying Staff to West View Project Children and Activities Centre.
West View Project has existed since 1980 when a group was formed by residents who wanted to create somewhere children in the local area could play safely. This aim still sits at the core of the organisation and West View Project CIC supports the West View Project Children and Young Peoples Centre to be open 5 evenings per week catering for young people aged 5 to 19. As is the case with a lot of groups like WVPCYC over the years we have received funding to deliver & develop more specialist work. We’ve always ensured this work compliments or supports the delivery of our youth centres.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
