The role will include the following duties:
Supporting the team and administration staff with tasks
Data entry
Meeting and greeting visitors
Filing and maintaining important information
Answering the telephone, dealing with enquiries, taking messages and passing information to the appropriate people in a timely manner
Maintain confidentiality in all aspects
Obtaining and recording information on the computer as required
Photocopying and printing various documents, sometimes on the behalf of other colleagues as well as sending and responding to customer and supplier emails
Creating and responding to client emails
Training:
As the successful apprentice you will undertake a Level 3 Apprenticeship in Business Administrator to include Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS)
Our Apprenticeship programmes are designed around a mix of on-the-job training and off-the-job learning
You will attend colllege for an 8-10 week block at some point during the apprenticeship
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme
Training Outcome:
A full time role is available on successful completion of the apprenticeship, for the right person
Employer Description:We are the founders and team leaders behind everything that happens in our beautiful Gloucestershire workshop, and into our clients’ properties reaching London, and everywhere in-between!
We measure, sew, pleat, and install for some of the country’s finest interior designers. The complete service!
We are an ISO 9001:2015 certified company, which means our systems, plans and processes are assessed by external auditors against internationally recognised standards to manage quality control and continuous improvement across the business, with the aim of delivering the best and most consistent service to our customers.
We might be The Boys Who Sew today, but we both started out life very differently. Besides our shared heritage in interior design, we come from extremely different backgrounds. And we think that’s a wonderful thing!Working Hours :Mondays - Friday, 9.00am - 5.00pm, with a 1 hour paid lunch break included.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours of Work:Monday to Friday 8am to 5pm 40 hours a weekOffice basedOccasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities:Manage the CAFM system – including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes.Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource and chasing engineers/subcontractors for updates.Ensure all activities comply with company policies, health & safety standards, and industry regulations.Ensure system data integrity for assets, PPM schedules, reactive jobs, and documentation.Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place.Line management of the Helpdesk Team, including objective setting, performance management and development.Monitoring the Facilities Helpdesk email inbox.Raising purchasing orders and placing orders as required.Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues.Review and action remedial works from sub-contractors service sheets.Dealing with escalations with subcontractors paperwork/certificate non-submission.Assist the Account Manager with creating reports and attending client meetings.Cover team absence and annual leave where required.Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract.Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying trends in reactive and planned maintenance.Build and maintain strong relationships with clients, suppliers, and internal stakeholders, acting as a key point of contact for operational delivery.Key Requirements:Previous contracts management experience essential Previous administrative experience requiredPrevious FM Helpdesk/Operations experience is requiredStrong H&S knowledge including IOSH managing safely inc RAMS and PTWPrevious experience overseeing contractors requiredAbility to manage multiple priorities in a fast-paced environment.Demonstrate strong administration skillsStrong IT skills including Microsoft OfficeExcellent telephone and email manner, with solid communication and interpersonal skillsExcellent attention to detail....Read more...
To applying knowledge and skills gained as well as commercial judgement to progress legal claims and provide a high level of customer service to DLG Legal Services clients
To work in rotation through various departments within DLG Legal Services, increasing in technical skills and ability whilst studying towards the Solicitors Qualifying Exams (SQE) on the BPP 6-year Solicitor Apprenticeship with a view to qualifying as a solicitor and working in one of our Litigation Teams
What you’ll be doing:
Your apprenticeship rotation could follow this or a similar path:
Year 1 - You will start in our Customer Response Team, learning the start of the claims process and the various types of claim dealt with by DLG Legal Services, being responsible for initial contact with the client, completing telephone conversions with the client, obtaining claim details and providing clear and correct information using a friendly and professional manner
Year 2 - You will then progress to the Settlement Unit to learn the end of the claims process, chasing and dealing with incoming payments and subsequent financial transactions, clearing balances and closing files as well as keeping clients updated, managing expectations and advising on next steps
Years 3 & 4 – You will work in our Motor Damage or Dispute Resolution teams, representing clients in their claim for compensation. You will be considering accident circumstances, obtaining evidence, drafting statements and assessing who is at fault and the value of the claim, conducting the necessary legal research as well as dealing with litigation tasks such as drafting court documents, dealing with court directions, any applications and preparing for trial
You will also be providing the necessary legal advice to clients on liability, quantum and next steps in the litigation process
You will be responsible for your own caseload and work as part of a supervised team
You will be expected to work efficiently and comply with court directions and other timelines as required.
Years 5 & 6 – You will complete your apprenticeship working in our Personal Injury Fast Track Litigation team, representing clients pursuing compensation for personal injury and financial losses
You will be assisting with higher value claims and dealing with all aspects of litigation
You will be responsible for your own caseload and work as part of a supervised team. You will be assessing liability dealing with employer liability and public liability claims as well as road traffic accident claims, conducting legal research into liability, quantum as court process to provide legal advice to clients on their claim prospect and other legal issues
You will be expected to manage cases efficiently and effectively and always act in the best interest of our clients, identify and investigate any conflicts, complaints and report any issues to a team leader, ensure good working relationship with your team, team leader, management and admin staff as well as external organisations and suppliers and the work-source
Training Outcome:
At the end of Apprenticeship, there is a opportunity to gain a permanent position as a newly qualified solicitor in one of our Litigation Teams
Employer Description:An Alternative Business Structure, owned by the Direct Line Group and an independent law firm authorised and regulated by the Solicitors Regulation Authority. Our mission statement is to be brilliant for our clients every day and ti create legal services that are inclusive and a force for good. We have around 350 employees in our 3 UK offices in Leeds, Bromley and Bristol as well as our off-shore office in South Africa.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Attention to detail,Team working,Initiative,Computer literacy is essential,Word, Outlook, Excel & Teams,Telephone communication,Written communication skills,Ability to prioritise workload,Trustworthiness,Enthusiasm....Read more...
My client an award winning Legal 500 Boutique law firm provide a range of legal advice to both private individuals and businesses across the North East of England.
Due to continued growth, they are looking to recruit a Residential Conveyancing Assistant for their Penrith office to assist Conveyancers in the management of caseload through dealing with file related queries either face to face or by telephone and assist in the processing of matters on a timely and cost-effective basis.
In terms of benefits, salary is £25k and include the following extras:
- Bonus scheme
- Employer contribution to pension at 4%
- 25 days holiday entitlement per year with an additional 3-day non-contractual leave for Christmas
- Free annual flu injection
- Rewards - employee discount platform
- Employee Assist - access to personal, legal, and financial issues, support and counselling and GP helpline.
- £50 gift card on your birthday with along with a late start or early finish
- £50 gift at Christmas
- 5 extra days paid leave on your 5-year anniversary
- Death in service benefit of 3 x salary
The purpose of the role is to support the Conveyancers in the maintenance of purchase, sales, re-mortgage, transfer of equity (both freehold and leasehold) files by effective file management while ensuring that clients are kept up to date and dealt with efficiently and that appropriate legal matters are raised and dealt with. You will attend to clients, taking instructions, providing full support to the fee earner - collating, sending, checking documentation to all parties involved in transactions.
This is a fantastic opportunity for someone looking to progress their career, this firm offer long term career aspirations. As you can see from the benefits they offer, this is a law firm that genuinely looks after their people!!!!
If you are interested in the above Residential Conveyancing Assistant role and would like to know more, please call Tracy Carlisle on 0161 9147357 or forward your most recent CV to t.carlisle@clayton-legal.co.uk
Refer a family member, friend or colleague and receive £500 in vouchers!!! Ask me for details. Terms and conditions apply.....Read more...
Attending morning meetings for the days briefing
Generating sales leads through telephone calls and emails
Responsible for supporting with quotes
Managing customer support queries
Social media management
Completing reports
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:They design, install, maintain and support structured data cabling and network infrastructure solutions for all sectors of commercial industry and business.
As a network infrastructure company, they know that their clients aren’t just looking for high performing infrastructure with resilience and security at its core. They’re also looking to work with a company that is forward-thinking, that offers future-proof technology and has a dedicated team of specialists who will go the extra mile to deliver the highest quality service.
As part of your role as an apprentice, you will receive structured training to support your development. Nexsis’ culture is built on collaboration, diversity, and inclusion. They believe that a supportive and diverse team drives better results. You'll find a workplace where everyone is encouraged to share ideas and work together.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Full training will be given for the below:
Carrying out a stock take of the highest-value products and amending the stock and any subcomponents in the account’s software
Processing invoices and maintaining invoice documentation
Processing customer and supplier payments
Leading to working on the full Sales, Purchase and Finance Ledgers
Processing of bank reconciliations within agreed time scales
Examining data to identify transactional issues such as reconciliations and inconsistencies between invoices
Processing and preparing financial statements
The following may be required but are not a pre-requisite for the job
Responding to queries from customers via email or telephone with high-quality customer service and promptly
Training Outcome:After successful completion of the apprenticeship, there is a full-time position available for the right candidate. Higher level AAT and Chartered Accountant training and qualifications available to work towards after completion of the apprenticeship - paid for by the company.Employer Description:The Ancestors Group was formed in 1992, the company has worked designing and manufacturing products on the premises over many years, with the help of their dedicated outworkers, for names such as Harrods, Hamleys, English Heritage, Historic Royal Palaces, Westminster Abbey, the British Museum, Fluid Branding and many other famous clients both large and small.
The business is located in a 11,000 sq. ft factory in Folkestone, Kent, where they now concentrate on research, design, development, and manufacturing services and products for trade buyers. The Ancestors Group also casts in eco-friendly resin, with 20 different manufacturing processes spanning their factory, allowing for a huge variety of products.Working Hours :Core working hours will be 37.5 hours per week, from 9 AM to 5:30 PM, Monday to Friday. A 30-hour week can be available if needed by a candidate.Skills: Communication skills,Attention to detail,Number skills,Team working,Initiative,Interest in Accounting,Hardworking....Read more...
Attending morning meetings for the days briefing
Generating sales leads through telephone calls and emails
Responsible for supporting with quotes
Managing customer support queries
Social media management
Completing reports
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:They design, install, maintain and support structured data cabling and network infrastructure solutions for all sectors of commercial industry and business.
As a network infrastructure company, they know that their clients aren’t just looking for high performing infrastructure with resilience and security at its core. They’re also looking to work with a company that is forward-thinking, that offers future-proof technology and has a dedicated team of specialists who will go the extra mile to deliver the highest quality service.
As part of your role as an apprentice, you will receive structured training to support your development. Nexsis’ culture is built on collaboration, diversity, and inclusion. They believe that a supportive and diverse team drives better results. You'll find a workplace where everyone is encouraged to share ideas and work together.Working Hours :Monday to Friday, between 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry.
Responsibilities are to include but not limited to:
Replying and drafting professional emails to the client
Working alongside the Sales Progression and Lettings Teams as customer support on the phone
Interacting with customers on social media
Completing data collection
General office tasks
Keeping a log of energy performance certificates
Tagging property keys
Helping our sales team collect feedback from viewings
Assisting with viewings
Position to start as soon as possible.
Own transport is essential due to assisting with viewings.Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The apprenticeship programme duration is 13 months
Functional Skills in maths and English and ICT (if required)
You will be based in the employer’s office so you will gain 13 months of office-based training
Training Outcome:Upon successful completion of the apprenticeship, a full-time position will be available for the right candidate.Employer Description:Bear Estate Agents are a local estate agent company in Leigh-on-sea who are a growing business. Their aim is to make their client’s lives as easy as possible when it comes to selling your home. From attending viewings, attending expert valuations and completing home sales, Bear will be with you every step of the way, keeping you up to date on the latest news of your home.Working Hours :Monday - Saturday 9.00 am - 5.00 pm.
(30-minute lunch break)/
Saturdays are Mandatory!
A day in lieu given back in the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Excellent telephone manner....Read more...
We’re looking for a motivated and creative individual to join our busy Marketing team at Hippo Motor Group as a Marketing Apprentice. This is a fantastic opportunity for someone looking to start their career in marketing, working alongside an experienced and supportive team in a fast-paced automotive business.
The role will sit within the central Marketing Department, supporting both the Hippo Approved and Hippo Leasing brands. You’ll get hands-on experience across a range of marketing activities and will contribute to real campaigns from day one.
Key Responsibilities:
Support the team in delivering marketing campaigns (email, paid media, print)
Help maintain and update website content
Monitor campaign performance and compile basic reports
Attend team meetings and take notes or actions where required
Conduct market research to support campaign planning
Support event planning and other marketing projects as needed
You’ll work closely with:
Our Marketing Team and Managers
The Social Media, Content, and Product teams
Other internal departments including Sales, Product, and CRM
External partners such as creative agencies and digital consultants
This is an exciting position designed to give you broad exposure to the world of marketing and the automotive sector. You’ll be fully supported through your apprenticeship and encouraged to grow your skills and confidence.Training:Training will take place at Blackburn College, once a week:
Blackburn CollegeFeilden StreetBlackburnLancashireBB2 1LHTraining Outcome:Career Advancement, Professional Development, Skill Diversification, Long-term, Stability.Employer Description:The Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre.Working Hours :Working hours - to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Creative,Confident over the telephone....Read more...
To work towards providing professional, efficient, and proactive administration support within the firm. Some of the duties include:
Greet visitors in a friendly and professional manner
Answer incoming telephone calls and direct the call appropriately
Take accurate and complete messages for those who may be unavailable
Work closely with the team in gaining experience
Provide administrative support to the departments in relation to the workload
Arrange and confirm appointments with clients and third parties
Adhere to policies concerning client confidentiality
Follow established procedures for receiving, documenting, organising and sending out mail
Maintain neatness and organisation of the reception desk
Assist fee earners with a selection of administrative tasks as required
Undertake photocopying, scanning and formatting of documents
Assist with the management of document storage and archiving
Training:
Level 3 Business Administration at Stockton Riverside College
Functional skills maths & English, if required
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Expert Law Resolution for Business and Personal Matters. The team at McKenzie Bell is highly experienced in residential conveyancing and has a strong track record for an array of longstanding and new clients.
If you’re looking to buy, sell or remortgage a property our residential conveyancing team can provide you with the necessary guidance through the process of your property purchase.
We regularly assist with the purchase of anything from a small apartment to a large detached home, no sale is legally binding until the conveyancing process has been completed.
We provide diligent and transparent service through the whole process and guide you through every stage, resolving any legal issues that may arise.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,Customer care skills,Team working,Initiative,Organised,Able to multi-task,Time management,Hardworking,Reliable,Able to work independently....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Regional Sales Manager
Location: Scotland and Northern England
Contract Type: Permanent
Salary: £65,500 + Bens
Join a global leader in the design and manufacture
Collaborate with a respected team committed to developing environmentally-focused solutions
Our client, a well-established manufacturer, is seeking an experienced Regional Sales Manager to join their team in Scotland and Northern England. This is an exciting opportunity for a driven sales professional to contribute to the success of a global leader known for their innovative, environmentally-focused solutions.
Position Overview
As a Regional Sales Manager, you will play a crucial role in maintaining and expanding our client's customer base across Scotland and Northern England. You will be responsible for managing client relationships throughout the sales cycle, delivering compelling presentations, and ensuring high levels of customer satisfaction. This position is key to driving revenue growth and promoting the company's full range of products and services, including new equipment, pre-used equipment, equipment hire, contract maintenance, service, and parts.
Responsibilities
Manage client relationships through all phases of the sales cycle, providing one-on-one and group sales presentations
Maintain contact with allocated clients to ensure high levels of satisfaction, identifying and resolving concerns
Assist in enhancing tender replies for new equipment and maintain strong partnerships with Key Accounts
Actively promote all revenue streams within the territory, including new and pre-used equipment, hire, maintenance, service, and parts
Support and enhance product demonstrations, reacting promptly to new sales enquiries via telephone or email
Track customer information, forecasts, and reports, maintaining accurate records in the CRM system
Participate in marketing events such as seminars, trade shows, and telemarketing initiatives
Co-ordinate shipping schedules and delivery of merchandise with the Sales Logistic Manager
Benefits
35 hours flexible hours per week
Bereavement Leave
Non-Contributory Life Assurance
25 Days Holiday + Bank Holiday
Pension
Cash Plan
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
This is a supportive role within the Administration team and its primary purpose is to provide general administrative assistance to the legal teams in the Huddersfield office whilst working towards a Business Administration Level 3 qualification.
The tasks and duties listed below are intended to describe the general nature and responsibilities of this role and it is anticipated that they will evolve over time. These duties are not intended to be an exhaustive list and the post holder is expected to undertake any reasonable request from a Partner, or other appropriate Manager.
MAIN RESPONSIBILITIES/DUTIES
Communicate regularly and openly with the Office Co-Ordinator to keep her updated on tasks, problems that arise, etc
Accurately scan correspondence and documentation where appropriate
Carry out photocopying and support secretaries with compiling legal documentation eg trial bundles etc
Dealing with the archiving of files and documents and providing advice and support to the other offices on archiving queries and management
Monitor printers and fax machines, replenishing with paper in a timely and routine manner
Monitor stationery levels and advise the Office Co-Ordinator or their nominated deputy as necessary, when stock levels fall
Assist with the opening post, accurately recording receipt of important documents, and ensure correct and timely distribution to the relevant lawyer/team
Act as the first point of contact for office/facilities repair issues in Huddersfield, liaising with and seeking guidance from the Office Co-Ordinator to resolve them
Ensure DX, Royal Mail post is collected/delivered to the post area and/or distributed to the relevant lawyer or department promptly;
Identify unreferenced post
Allocate and distribute inbound faxes and emails to the relevant lawyer/team/department
Answer telephone calls (internal/external) take appropriate messages; and archive completed files
Carry out the weekly fire alarm test for the office and report any issues and incidents promptly to the Office Co-Ordinator
Maintain an accurate, up-to-date list of information for the office e.g. First Aiders, Fire Marshalls, etc
Make local urgent ‘by hand’ deliveries e.g. to Court
Take the banking for the Accounts team
Provide cover for the Reception team during lunchtimes, very busy periods, and during times of holiday and sickness. This will include answering telephone calls and passing the caller on to the relevant person (for any office), greeting visitors and clients
Support the reception team with meeting room management (organising meeting room spaces, providing refreshments, ensuring stationery supplies are maintained in each room, etc)
Continuously look for ways to improve the office support/facilities services to the Huddersfield office and wider firm, suggesting ideas to the Office Co-Ordinator
Comply with the requirements of the apprenticeship programme
Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:As a leading law firm, we handle a wide variety of interesting work that’s often high value and complex, giving you a prime opportunity to develop your career. We focus on providing exceptional service for clients and have a supportive, collaborative culture to ensure each member of staff plays a crucial part in this. Everyone is valued highly here. With over 150 staff, many of our lawyers are specialists in complex fields or have considerable experience in high-profile and national cases. We have offices in Leeds, Bradford and Huddersfield.
We want you to excel so you can achieve your career ambitions and we can provide the very best service possible. Whatever your role, we encourage you to develop your skills and offer suitable training to help you fulfil your potential.
Every employee has an important role in our success, and we’re interested to hear what you can contribute and what you’d like to achieve with us.Working Hours :Monday to Friday - office hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Rygor Auto is a multi-award-winning business, owned by Rygor Group - a UK Best Workplace™ for two years running, a UK Best Workplace for Wellbeing™ two years on the trot, a certified Great Place to Work® 2022, 2023 and 2024, and a UK Best Workplace for Development™.At Rygor Auto, we have an established Apprenticeship programme and work with Daimler UK to train Team Rygor’s next generation of Parts Advisors. We are looking for the next gen of Team Rygor to join our business. So, if you are committed to career development, want to find a role you’ll love, work for an award-winning business with an expert and inclusive team and get paid to learn – please apply to join us as a Rygor Parts Apprentice!As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
Handling, storing, and receiving stock
Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations
Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint
Supporting customers and workshop staff with any queries
Processing cash and card payments for customer parts
Ensuring quality is maintained throughout all stages to exceeding customers’ expectations
Building positive relationships with customers
Our apprentices benefit from:
Dedicated and experienced expert mentors for one-to-one on-site support
Access to Rygor’s in-house, award-winning Training and Development Programme
A full yearly apprentice events calendar
Branded uniform
Rygor’s established Reward and Recognition Programme, including our annual Group Awards, ‘just because’ treats, a laptop awarded at the end of Year One (to support further learning and development) and a birthday cake on your first Rygor birthday
Physical and mental wellbeing support resources
Team Rygor activities and events
Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Functional Skills at Level 2 unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:
Rygor Auto supports all their apprentices with developing the skills needed to become fully qualified and competent individuals with a secure vocation
A Daimler trained apprentice will become a top class asset to their business for years to come
Employer Description:Rygor Auto has 11 authorised Mercedes-Benz Van and Truck branches located across the UK, committed to selling and maintaining commercial vehicles. Having started life in the 1960’s as a family haulage business in the Mendips, Rygor Group originally became an authorised Mercedes-Benz repairer in the 80’s and became a full Dealer shortly afterwards. Rygor Auto was delighted to be announced as winners in the ‘Franchised Dealer of the Year’ category at the 2019 Commercial Motor Awards, ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and Customer Service Provider of the Year at the 2022 WhatVan? Awards.Working Hours :Monday - Friday, 08:00 - 16:30 with a 30 minute unpaid break each daySkills: Communication skills,Enthusiasm to learn....Read more...
£30,692 (raise after probation) + Hybrid Working + Great Benefits
In order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will oversee the delivery of a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control, team management and, of course, customer service. As such, applications are encouraged from job seekers that have a number of years’ experience in a customer service or operations delivery role and are now looking for their first role with managerial and supervisory experience. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction. Key Responsibilities
To distribute marketing material for appropriate services.
To respond to queries regarding appropriate services from prospective customers.
To provide quotations for appropriate services to prospective new customers.
Is responsible for ensuring that training is being carried out to enable other staff can carry out the process.
To regularly update customer contract schedules with dosimetry information
To prepare service usage data for regular customer contract reviews in line with the Contracts Team.
To administer the dosimetry service including making all additions, deletions, and routine amendments to customer accounts.
To answer phone call queries received and provide first-line customer service support for dosimetry and RPA queries.
To record all queries received, either by telephone or email, on the company database. This includes monitoring shared inboxes daily.
To record all dosimetry packages shipped. This includes dosimeters sent by customers, scanning each badge back into our facility and suppliers
To raise cases appropriately for Scientifics Team following all procedures, processes, and time frames.
Ensure all tender opportunities are sent to sales for new RPA customers.
To assist with invoicing and credit control.
To deliver all work in accordance with the Company’s Quality Management System (QMS) and all applicable work instructions.
To assist with training new staff within the team.
Skills & Experience
Previous experience in a customer focussed or operational delivery role
The ability to act as a mentor and provide leadership to a small team.
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Supervisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
To assist with the maintenance of the Council’s property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register.
To provide customer service support to the Council’s non-housing tenants, including commercial lets and beach huts.
To assist with the rationalisation of the Council’s stored property deeds and documents.
To help to provide advice and information on the Council’s land and property portfolio to other departments, Members and external agencies including research with ownership issues.
To communicate with the Land Registry by post and electronically and for queries from other departments.
To provide administrative assistance and support to all members of the Property Services Team.
To undertake scanning, filing, photocopying and general office duties.
To answer telephone calls, take messages and deal with routine queries as appropriate.
Assist in updating and maintaining departmental databases as appropriate.
To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents.
Other duties as required.
Training:On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.
You will be working towards a Customer Service Practitioner Apprenticeship Standard at Level 2.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Thursday - 8:45 am to 5.15 pm
Friday - 8.45 am to 4.45 pm
With 1 hour for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Work Under Pressure,Good Time Keeping,Ability to Meet Deadlines,Flexibility,Enthusiastic,Punctual....Read more...
Located within the Brackenborough Lakes Resort on the outskirts of Louth, Salon Carina is a vibrant salon offering clients a high-quality, personal service. As our new apprentice, you will be fully mentored and supported by our highly skilled team, helping you to develop into a fully qualified stylist.
Your day-to-day duties will include:
Observing and learning different cutting and styling techniques
Being mentored and completing practical training with qualified stylists and the salon owner
Building strong relationships with our clients and providing exceptional customer service
Front-of-house duties, including booking appointments, answering the telephone, and welcoming customers
Attending college training and external training sessions
Learning how to shampoo hair in preparation for the stylist
Learning how to blow-dry and straighten hair correctly
Learning proper techniques for colouring and colour removal
Assisting our qualified stylists with hair foils
Maintaining salon cleanliness through housekeeping and laundry duties
Replenishing stock and ensuring the salon is presented in the best way possible
Carrying out all other associated duties as required
Training:
Our Hairdressing apprenticeships run on a college day-release model
You will attend college sessions at The Grimsby Institute, once each week on a Monday (09.00-16.30, within term-time only)
You will then work flexibly in the salon Tuesday to Friday, observing and learning from our highly skilled team
Grimsby Institute provides a free college bus service in and around the local area, to help with travel to and from college
You will complete a Level 2 Hairdressing Professional Apprenticeship Standard, and Level 2 Diploma for Hairdressing Professionals, as well as a bespoke programme of practical, technical and vocational learning.Training Outcome:
Salon Carina is offering this apprenticeship with a view of the successful candidate continuing onto a long-term career in the industry
There may be an opportunity to progress to a Level 3 Advanced and Creative Hair Apprenticeship
Employer Description:Salon Carina is a vibrant hair and beauty salon nestled within the peaceful Brackenborough Lakes Resort, just outside the charming market town of Louth, Lincolnshire. We’re passionate about helping our clients look and feel their absolute best, offering expert hairdressing, skincare, beauty, and wellness treatments in a warm and welcoming environment. -
- At Salon Carina, we believe in the power of a complete beauty experience, blending expert hairdressing with top-tier beauty, body treatments, and makeup services. Our commitment to excellence and creativity sets us apart, making us a trusted destination for clients seeking to achieve their ultimate beauty vision. -
- Salon Carina is more than just a workplace; it’s a vibrant community where your passion for hairdressing will thrive. Whether you're starting your journey in hairdressing or looking to build a lasting career, this is a fantastic opportunity to learn from experienced professionals in a friendly, inspiring setting.Working Hours :Working hours will be slightly flexible, scheduled between the salon opening times:
Monday: 09.00- 16.30 (college day)
Tuesday to Saturday: 09.00-18.30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good work ethic,Friendly and approachable,Genuine interest in hair....Read more...
Gemini Accident Repair Group are offering an exciting and unique opportunity for apprenticeship candidates to start their career within their highly successful and growing organisation, as a Vehicle Damage Assessor Apprentice.
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment.
A Vehicle Damage Assessor will construct a comprehensive repair pack to ensure damage vehicle are repaired in a safe and structural process.
To achieve this, a range of:
MET
Panel
Paint the administrative process
Customer service skills will form the basis of the required breadth of knowledge
The person be required to engage with a range of customers by many methods, including direct face-to-face, email, telephone and by structured “platforms” communication.
The skills to be developed prepare the plan for the various workshop technicians to actually undertake all repair processes to reinstate vehicle to pre-accident condition. The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:
Over a two-year period, they will gain a nationally recognised qualification Level 2 Customer Service Practitioner (ST0072/AP02) and become a Vehicle Damage Assessor
A dedicated pathway containing specialist training will run alongside the Standard to ensure they gain full knowledge of their specialist area at the appropriate level
As a Vehicle Damage Assessor, you will have direct contact with customers, initially booking them in for work on their vehicles and then informing them of any additional repairs required
Automotive Customer Service Practitioner with a VDA pathway- Level 2 Standard
You will need GCSEs (or equivalents) at grades 9-3/A*-D, including:
English Language and maths, one of English Language or maths must be grade 9-3/A*-D
Functional Skills Level 1 can be used as equivalent to GCSE grade 3/D and Functional Skills Level 2 can be used as equivalent to GCSE grade 4/C or above
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
Regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace
Training Outcome:
Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company
Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, between 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Specific duties include:
Gaining Insurance knowledge and experience including studying for Chartered Insurance Qualifications
Working closely with Account Executives and other experienced Handlers to ensure clients’ needs are met, renewals are issued on time and mid-term adjustments processed
Learn to prepare new business quotations
Under the supervision of Account Executives and Account Handlers and as experience grows you will learn how to process other more complex business insurances and advise clients on their insurance needs
Refer and liaise with insurance underwriters as appropriate
Prepare and broke renewals and new business for these policies
In addition, you should learn to approach your work within HM’s Core values of:
Personal Service, Integrity, Value for Money and Expertise.Training:Working week: Monday to Friday 8.30am - 5.00pm
Level 3 Insurance Practitioner.
Cert CII.
12-15 Months.
Level 4 Insurance Professional.
Dip CII.
24-27 months.
Level 6 Senior Insurance Professional.
ACII.
30-36 months.
Total hours per week: 37.5
Expected duration:
18 months (min) - 36 months (dependent on level).
Hazelton Mountford’s insurance head-office, within the centre of the ‘faithful city’ Worcester. We relocated within the city into our current offices in 2014.
4 Bank Street, Worcester, WR1 2EW.
Telephone: 01905 611951
www.hazeltonmountford.co.ukTraining Outcome:Commercial Insurance Broking offers an extremely rewarding and varied career dealing with a huge variety of clients ranging from local businesses to multi-national organisations, charities to haulage contractors.
Hazelton Mountford have a rewarding career plan that can lead in various directions depending on your skills and ambitions. Employee benefits, generous salaries and a friendly community working environment.
A Hazelton Mountford apprentice not only needs the basics of good maths and English but also strong relational and interpersonal skills, the ability to take initiative, a drive to succeed and the ability to fit into our team.
Learn more about our journey into insurance here: www.hazeltonmountford.co.uk/latest-news/our-insurance-journey-by-hazelton-mountford/
Please click on the link to hear more about what it’s like to work in insurance broking: https://d10ou7l0uhgg4f.cloudfront.net/wp-content/uploads/2019/10/18152817/ITN-interview.jpg.
To find out more about the Chartered Insurance Apprenticeships, please email Gordon Hazelton: gordon@hazeltonmountford.co.uk.Employer Description:Hazelton Mountford are a leading, privately owned independent chartered insurance broker providing business insurance, private clients insurance and a tenant referencing service.
The Hazelton Mountford Group, established in 2008 is a relational, people centred business. The team remain people-centric and always treat clients in accordance with their core values: Personal Service, Expertise and Integrity.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Negotiating Skills....Read more...
Based at Headlands Trading Estate – Busy sales environment with warehouse and administrative offices – Apprentice role available in general Business Administration working on both sales as well as general purchasing & logistics administration tasks.
Office based – Duties including but not limited to:
Answering incoming telephone calls
Entering Sales Orders into SAP – corresponding with customers
Tracking orders out with couriers and providing POD
Dealing with couriers on problem deliveries
Booking freight services for larger consignments
Entering Purchase Orders into SAP - corresponding with suppliers
Matching order confirmations on price, products and ETA
Tracking updates on incoming orders
Updating customers on incoming delays etc
Reporting back to suppliers on problem receipts
Arranging international shipments
Collection of some customer returns
Shipping returns to suppliers
Other ad hoc logistic issues which vary day to day
Working as part of a small, very supportive team – full training and assistance to be provided and maintained – the role will provide key support to Logistics Manager & whole logistics team in supporting all departments within the business
Training:
Business Administration Level 3 Apprenticeship
Weekly attendance at New College Swindon
Training Outcome:Possible progression into a full-time role.Employer Description:RGB is a premier audiovisual distributor, delivering cutting-edge products and expertise to AV resellers and custom installers. By partnering with world-renowned brands and maintaining strong customer relationships, we ensure top-quality solutions.
⭐️ Our extensive range includes projection, image processing, networking, lighting, shading, home automation, racks, power solutions, audio/video conferencing, and speakers—providing everything needed for seamless AV integration.
With a commitment to technical excellence, exceptional support, and award-winning service, we proudly represent the industry’s finest brands, setting new standards for innovation and reliability in AV technology.Working Hours :Monday to Friday 09:00 to 17:30,
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
Processing and distributing incoming and outgoing mail hardcopy and electronic
Maintain telephone performance standards
Enter requests for home visits onto the computer for referral to the Duty Doctor, ensuring careful recording of all relevant details
Process repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Action administrative responsibilities accurately and in a timely manner
Inform patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for all payments
Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures
Providing clerical assistance to the practice as required including word/data processing, filing, photocopying and scanning
Keep the waiting room and reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There may be an opportunity for a full-time position after successfully completing this apprenticeship
Employer Description:GP Surgery
Team consists of
Lead GP
Salaried GPs
Practice Nurse
HCA
GPA
Pharmacists
Team of reception/admin team
We are a training practice therefore we train GP Registrars and also have medical students on a rotation basis.Working Hours :Morning shift will start at 07:45 and Saturday working will be 12:45 - 17:15.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Learn invaluable administrative, sales and marketing, as well as stock management skills
Learn system processes to assist with the creation of sales orders, purchase orders and stock reports
Learn skills relating to the accounting functions
Support the development and distribution of marketing materials
Contact customers via telephone and email to support sales, operations and accounts functions
Utilise company CRM (Client Relationship Management) system to update customer data and support business development
Work to standard operating procedures in line with the company policies
Check off deliveries received to delivery notes, reporting any discrepancies
Maintain quality customer service standards by following Organisation and Quality Standards
Maintain high standards of general housekeeping and help with office management activities
Maintain a high level of Health and Safety awareness, complying with requirements
Make a positive contribution to the growth of this forward-thinking sub-contract manufacturing business, understanding its values and vision and supporting the continuous
Training:
Business Administrator Level 3 Apprenticeship Standard
Maths and English Functional skills up to level 2 if required
Training Outcome:Progression and further development upon successful completion of the apprenticeship within Operations and Sales & Marketing or within the wider business. Can progress to Team Leader Level 3.Employer Description:An experienced subcontract manufacturer in China and UK, C.E.L Group is a trusted UK-based supply chain partner, manufacturing competitive advantage for UK OEMs since 2003.
We help UK OEMs, as well as their international subsidiaries, compete and grow with the supply of quality-assured sub-contract manufacturing and assembly services in China and the UK. We also provide flexible stockholding at our Midlands HQ which includes a 40,000 sq. ft warehouse. Our engineering expertise, logistics knowledge and years of manufacturing experience in China and the UK deliver outstanding results for UK businesses.
Trusted by leading brands and suppliers to the NHS.Working Hours :Monday to Thursday: 8am to 5pm.
30-minutes lunch.
Friday: 8am to 1pm.
30-minutes lunch.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Creative,Physical fitness....Read more...
Assistant Showroom Manager – Luxury Retail
West End, London
Salary: £30,000 - £34,000 per annum based on experience
Full-time
Start Date - ASAP
Are you a passionate and experienced luxury retail professional looking for your next career move?
Do you have a strong background in social media, eCommerce, and managing international orders? This is an exciting opportunity to join an independently owned luxury retailer with a dedicated worldwide following.
About the Role
As Assistant Manager, you will play a key role in supporting the Showroom Manager in leading a small, high-performing team to deliver outstanding customer service and drive sales. You will be responsible for ensuring an exceptional shopping experience, managing online and international orders, and overseeing the brand’s social media presence.
This is a fantastic opportunity for a highly motivated individual with a passion for luxury retail, digital engagement, and high-end customer service.
Key Responsibilities:
Assist the Showroom Manager in leading the team, ensuring a world-class customer experience
Support the day-to-day running of the store, maintaining high standards in presentation and operations
Oversee and grow the brand’s social media platforms, engaging with a global audience and enhancing brand presence
Manage eCommerce transactions, ensuring seamless order processing and outstanding customer service
Handle international orders and customer queries via the company website and telephone
Act as a brand ambassador, inspiring both customers and colleagues with your passion for luxury retail
Ensure company policies, procedures, and operational standards are maintained at all times
Provide a personalised, high-end shopping experience for VIP and high-net-worth clients
What We’re Looking For:
Proven experience in a luxury retail management role (Assistant Manager or Senior Supervisor level)
Strong social media marketing and content creation skills, with experience managing brand platforms
Experience handling eCommerce transactions and international order management
A passion for delivering exceptional customer service and building lasting client relationships
Highly professional, well-presented, and articulate, with a refined and elegant approach
Meticulous attention to detail in both operations and customer interactions
Proactive, self-motivated, and results-driven, with a strong commercial awareness
Why Join?
Be part of an exclusive, high-profile luxury brand with a global customer base
Enjoy a competitive salary + bonus potential
Work in a prestigious Notting Hill location with an exceptional clientele
Play a key role in the company’s digital and retail expansion
If you have a passion for luxury retail, social media, and eCommerce, and you’re ready to take on a dynamic role, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
