Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Managing in-house computer systems
Answering incoming calls to the office
Use of bespoke software
Any other admin duties as requested
Responding to emails
Assisting team members with tasks
Arranging meetings
General upkeep of company records
Supporting manager with tasks
Upkeep of company spreadsheets
Assisting the other team members with lettings compliance
Any other admin duties as requested
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:
After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company
Employer Description:Robertsons property solutions is an innovative, independent estate agency based in Southampton which is built on the foundations of an honest, tailored and proactive approach to selling property without compromising on high levels of customer service.Working Hours :Shifts will be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Meeting and greeting clients
Handling social media and telephone calls
Making appointments
Assisting with basic hairdressing tasks
Maintaining salon health and hygiene
Training:"Training/Lessons will take place at our Beverley campus at Flemingate 1 day a week."Training Outcome:"On completion of the apprenticeship, and after receiving our guidance and training while working to set standards, we aim to offer the ideal candidate a full-time position."Employer Description:Beverley Hills Hair & Beauty is a well-established hair salon located at 222 Beverley Road, Hull, HU5 1AH, United Kingdom. With over a decade in operation, the salon is renowned for its professional service and friendly atmosphere. The team comprises fully trained hairdressers, with the lead stylist boasting 24 years of experience in the industry .
Services Offered
The salon provides a comprehensive range of hair services, including:
Balayage
Children's Haircuts
Curly Haircuts
Hair Braiding
Hair Colouring
Hair Weaves
Keratin Treatments
Permanent Hair Straightening
Women's Haircuts
These services cater to a diverse clientele, ensuring personalized and high-quality hair care .
Operating Hours
Beverley Hills Hair & Beauty operates during the following hours:
Tuesday to Saturday: 09:00 - 17:00
Monday and Sunday: ClosedWorking Hours :TBC at interview.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties will include but will not be limited to:
Receiving service enquires and requests from corporate clients, and the public
Ensuring all enquiries whether by email, telephone or via a third party are responded to promptly and politely and take all necessary steps to convert enquiries into bookings
Accurately price and quote enquiries
Searching for solutions and options to meet the requirements of such requests, using a range of online resources and liaising with our airport service partners
Finalising requests and completing the service bookings as requested
Assisting clients and travellers with any service-related enquiry
To oversee the daily operation, ensuring compliance with all standard operating procedures and other applicable regulatory policies
Entering and monitoring all reservations into the inhouse reservations system, ensuring correct and up-to-date information is entered
Monitoring confirmed bookings to ensure all flight, greeter and transport information is up to date
React to and action operational changes / disruption in a calm and systematic manner
Upselling products and services where applicable
Undertaking specific tasks as and when determined by the Management team
Liaising with all departments and working closely with the airport teams and service partners
Passing on any new business enquiries or sales leads to the Managing Director
Training:
This is all delivered in the workplace
Training Outcome:
There may be a fulltime position available upon successfully completing this apprenticeship role
Employer Description:With crowded terminals, security queues and unfamiliar surroundings, often the most stressful part of a journey is the time spent at the airport. At Fastrack VIP we remove this stress with our personal airport meet and assist services available for arrivals, departures, and flight connections at gateway airports worldwide.
Whether travelling for business or leisure, become our guest and travel in style as we personally assist you through all the check-in, security, and immigration formalities quickly and effortlessly. Available regardless of ticketed class or frequent flyer status, let us take the stress and worry out of air travel from the moment you arrive to the moment you depart with our following core services:Working Hours :Covering the hours of operation working shifts on a rolling pattern including weekends and bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Professionalism,Customer Service Skills,IT knowledge,Flexible....Read more...
Your duties will include;
To work accurately and efficiently both as part of a team or unsupervised, prioritising own work and meeting necessary deadlines.
Responding to general queries face to face, by telephone, by Microsoft Teams, and monitoring of group mailboxes as directed, passing on standard queries to the appropriate officer.
Operation of the HR & Payroll Management system, liaising with the HR team to ensure HR records are maintained correctly. Assist HR Team in the preparation and production of statistical information and management data reports.
Attendance at departmental meetings and minute taking where necessary.
Assist HR Team in the management of sickness absence, providing support with the absence system, and producing sickness absence reports as necessary.
Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
Prepare correspondence for managers and employees using standard letters in relation to staff matters as necessary.
To communicate sensitively with a wide range of people, including colleagues, employees, managers and trade unions.
Assist in the continuous improvement of the HR service.
To maintain information in a confidential manner, following data protection regulations and ensuring HR records are GDPR compliant
Assist the HR Team in responding to reference requests, FOIs and Subject Access Requests, including the redaction of specific information.
Assist the Job Evaluation Officer in the production of management information and responding to general job evaluation queries.
Use of the Agresso system relative to the production and processing of invoices for the HR team.
Undertake any other admin tasks as required.
Main Duties (Occupational Health):
Assist with responding to and triaging initial enquiries from departments, schools and employees.
Undertaking general administrative duties (e.g. filing, photocopying, opening mail, distribution etc) to progress the work of the Unit effectively.
Assist with the maintenance of electronic and physical medical records for the Health Unit.
Assist with the preparation of documentation for appointments and meetings as required.
Maintaining the Health Unit practitioners’ diaries.
Maintaining databases, spreadsheets, SharePoint documents, and tracker systems relative to the referrals received, medical reports requested, etc. to enable provision of statistical data for sickness absence.
Operating all computerised, manual and telephone systems and procedures to ensure an efficient and effective service is maintained.
Assist with the preparation of responses to routine correspondence, requests for copies of medical files and any other material relative to the appointment diaries.
Liaising with outside organisations relative General Practitioner, Consultant and Specialist medical reports.
Operating in a way to ensure that quality assurance procedures are met and maintaining confidentiality and observing data protection guidelines at all times.
Training:
Qualification - Level 3 HR Support Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Thursday
9am to 5pm
Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
SERVICE TEAM COORDINATORFull TimeBased: IrthlingboroughUtile Engineering is a family company and a leading UK manufacturer of Gas Compressors, Gas Boosters, Tank Mixing Systems and Double Membrane Gas Holders. We specialise in the turnkey packaging of our equipment for use in Water Companies, Industrial and Commercial premises, predominantly in the Renewable Energy sector. Utile is an equal opportunity employer that is committed to inclusion and diversity, also Utile is committed to providing a workplace free from discrimination or harassment.The ideal candidate for this role requires a background in Mechanical and Electrical Engineering, be a good organiser with a knowledge of product servicing, with effective IT capability and a good telephone manner.This is a full-time position. Remuneration is negotiable and will be commensurate with experience.JOB ROLE:To provide back-office support to an 8 person Field Service Team, arranging the site work diary entries and paperwork including RAMS, organising repair of machines in house, quoting replacement products and site work, and managing documentation.KEY RESPONSIBILITIES:Repairs returned to Utile by customers:
Booking in, preparing quotations, receiving and generating orders, managing the repair, despatch and payment.
Quoting Site Work
Taking client details and requirements, preparing quotations, receiving and generating orders, allocating engineers and issuing paperwork
Diary Entries / Site work
Managing the Service Team Microsoft outlook diary, preparing parts and paperwork for site visits. Liaising with engineers to ensure efficient management of time.
FSR / Commissioning Reports
Receiving and processing Engineers Reports.
Time Sheets and Weekly Production meeting data
Weekly time sheet data entry and maintain the repair status spreadsheet for in house repair work.
ACCREDITATIONS:The successful candidate should be a competent organiser and manager with good IT skills. A background knowledge in mechanical and electrical engineering is preferred but not essential.RELATIONSHIPSResponsible to: Technical Services Manager/Operations ManagerResponsible for: Management of the Service Team day to dayIf this sounds like the opportunity for you, please apply ASAP.....Read more...
Job Duties:
Repeat orders and call off orders
To make any amendments to delivery requirements
Ensure that response times are met in line with charter
Monitoring stock usage and stock analysis
Updating unity with changes to accounts
Maintaining electronic customer files
Collating and sending samples and to raise trial sample forms
Ensuring plastic packaging tax information is completed on unity every month
Follow up on special timed and same day deliveries to ensure customers have received them on time
Monitor and collate works order paperwork from production
Support the Customer Service managers during busy periods
General housekeeping / filing
Person specification:
Educated to GCSE (minimum 5 grades 4 and above including math’s and English)
Able to demonstrate experiences in dealing with customers face to face or on the phone
Sound knowledge of Microsoft Office applications
Able to use initiative and work independently
Excellent interpersonal skills with particular emphasis on customer and colleague care
Flexible, willing to go the extra mile and a good team player
Methodical, organised, can do attitude and accuracy.
Excellent written and verbal communication skills, good telephone manner
You will complete a Customer Service Level 2 Practitioner apprenticeship qualification delivered by Starting Off
Training:
Level 2 Customer Service Practitioner Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A prestigious small/medium sized company employing 40 + staff. Operating independently since 1987, they produce a wide variety of printed label and tag products for many well known companies. The successful candidate will manage and provide services to customers to ensure that they receive the best possible experience when ordering stock. As well as ensuring a high standard of service and reporting is maintained between customers, and the rest of the CompanyWorking Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 5.00pm finishSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Administrative Duties:
Ensure that the reception area is welcoming, tidy and project a professional image
Greet and welcome all visitors to the school including parents, students and staff, providing a helpful and proactive service always ensuring all enquiries are dealt with in an efficient, professional, friendly and caring manner ensuring the smooth running of reception
Acting as first point of contact for the school. Answer telephone queries in a polite, professional, friendly and caring manner
To include receiving and transferring calls, announcing callers, taking messages and ensuring that they are passed on via email
Receive visitors and deliveries/goods, and deal with any associated administration (security badges, signing delivery notes, informing staff of deliveries)
To arrange any hospitality requirements and meeting room facilities as and when directed
To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the collection of sick pupils on the behalf of other staff
To work as an essential member of the Administration Team, taking responsibility for providing first class administration to support to the school
Ensuring all administration tasks are completed with accuracy and in a timely manner whilst maintaining an accurate and structured college filing system on and offline
Data entry and production of basic reports
To photocopy documents and materials as directed
To record and sign visitors and pupils in and out of the school Issue visitor passes where necessary
Telephone 999 for ambulance and/ or police attendance when requested in an emergency situation
Support maintenance of reprographics equipment
Using appropriate IT software packages for the production of school publications and documentation
Support for the School:
All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of raising pupil achievement and effective team working. This includes covering reception at times of high levels of activity, staff absence or lunch cover
Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
Contribute to the overall ethos/work/aims of the school
Participate in training, other learning activities and performance development as required
Attend and participate in meetings as required
Training:
You will be required to attend classes at Kidderminster College one day a week to achieve the Level 3 Business Administrator Apprenticeship Standard qualification
Training Outcome:
Admin Assistant/ Receptionist
Employer Description:Redhill School is a thriving and successful school where rich tradition and exciting innovation are encouraged in equal measure. We value each and everyone of our pupils and they are the very centre of all that we do.
By recognising their unique needs and aspirations, providing equal opportunities and a caring environment, our pupils are able to flourish and achieve their best.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Problem solving skills,Friendly,Flexibility,Time-keeping,Listening skills,Computer literacy....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
Friendly working environment, full time hours (39 a week), early finish on a Friday, parking on siteContract Type: 4-Month Fixed-Term (Maternity Cover) Salary: £25,500 per annum (pro rata) Location: Derby Hours: 8.30- 17.00/16:00 Monday-Thursday/FridayOverview: We are seeking a proactive and professional Receptionist to join our team on a 4-month fixed-term contract to cover maternity leave. This key front-facing role involves general administrative support, reception duties, and ensuring a welcoming and efficient front-of-house experience for all visitors and clients.Key Responsibilities of the Receptionist role:
Act as the first point of contact for all visitors, providing a friendly and professional front-of-house service
Manage incoming calls and direct enquiries appropriately
Handle general administrative tasks such as filing, data entry, and document management
Support internal teams with scheduling, correspondence, and day-to-day office tasks
Monitor and respond to general email enquiries
Maintain a tidy and organized reception and office area
Manage incoming and outgoing post and deliveries
Support with the coordination of meetings, including room bookings and refreshments
Requirements of the Receptionist role:
Previous experience in a customer service or administrative role
Excellent verbal and written communication skills
Confident and professional telephone manner
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Friendly, reliable, and able to work both independently and as part of a team
Benefits of the Receptionist role:
Friendly working environment,
Full time hours (39 a week),
Early finish on a Friday,
Parking on site
If you are interested in this Receptionist role, please contact Joe Reid at E3 Recruitment.
....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To work as part of a high-quality admin team and deliver service excellence to the Business Support management team, clinical managers and pathway leads
To undertake secretarial/administration duties for the MPP service, including word processing/typing, minutes of meetings, reports, filing, and photocopying as required
Ensure the security, accuracy, and recording of people's data according to the relevant trust policies
Maintain and input accurate data into service databases
To assist in coordinating staff meetings, booking venues and requirements as necessary
To participate in team meetings, taking minutes if required.
Assist in providing a general administration service to the MPP team as required
To assist with planning workshops, study days and other service initiatives
Management of MPP team diaries, where required
To process incoming/outgoing mail for the service by Trust policy.
To communicate effectively with all staff, patients and those contacting the service
Provide customer service via telephone or email. Work with senior team members to deal with complex queries
To provide excellent and timely communication to all enquiries and external liaisons
Training:
You will carry out your training within the workplace whilst attending college via a team every fortnight
At the end of your apprenticeship, you will receive a Business Administration Level 3 qualification
Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas
Employer Description:Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, and Isle of Wight NHS Trust. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.Working Hours :We are happy to discuss flexible working options, which can be discussed as part of the interview process. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
2nd Line Engineer – Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation
Qualifications and Skills:
• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively....Read more...
Your duties will include:
Providing IT Technical Support to students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance.
Supporting the IT provision at our 3 campuses in Gloucestershire, we are a team of circa 13 with experience in all aspects of ICT.
You will be part of this team and contribute to supporting the College and its many staff/students, while learning new technologies and gaining valuable experience.
This is a varied and challenging role and you will be expected to provide a professional and friendly service to both internal and external customers. You will deal with customers face to face, on the telephone and through electronic enquiries.
Training:Information Communications Technician Apprenticeship Standard Level 3. Training will be delivered both in college and in the workplace.Training Outcome:Potential position upon completion of the apprenticeship.Employer Description:Gloucestershire College is an education provider with campuses in Cheltenham, the Forest of Dean and Gloucester.
We deliver a range of professional and technical training, including T Levels and full-time courses for school leavers, apprenticeships, university-level courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment.
All of our learners benefit from tailored support and development throughout journey to higher education or employment.Working Hours :Monday – Thursday 08:30 – 17:00,
Friday 08:30 – 16:30,
(1 hour lunch break).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Logical....Read more...
Handling post & calls
Meeting & greeting patients
Dealing with patients' enquiries
Making appointments
Pharmacy team administration; handling & managing prescriptions etc.
Dealing with external stakeholders – via email and telephone
Scanning, data entry & emails
Other ad hoc admin duties
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – No classroom or college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Drayton Medical Practice is based in the centre of Market Drayton. They are a large and busy practice with approximately 18,000 registered patients and they strive to provide the very best service to all patients and stakeholders.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Analysing client records with subsequent data entry and number crunching using both Excel and accounting / taxation software
Summarising and reconciling client records
Preparation of spreadsheets and inputting data
Working on simple personal Tax Return clients
Generating reports
Assisting in the preparation of accounts for both corporate and self employed accounts
Assisting with the administration of client payrolls.
Involvement in more complex work comprising more of the above and greater exposure to VAT and other taxation.
Interacting with clients on a personal basis under the supervision of colleagues. Online access to clients’ software.
General office duties
Contact with clients by telephone and email
Training:
One day every week at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to study for additional qualifications relevant to the accountancy profession.Employer Description:Tranter Lowe is a progressive and forward thinking firm of accountants employing a relatively small team that provides a first class service to local business owners and individuals.
Services provided include, but are not restricted to, the following:
Accountancy and Audit:
Tax compliance and advice covering Income Tax,
Corporation Tax and VAT:
Payroll services.Working Hours :Monday to Friday (37.5 hours spread between Monday morning and Friday lunchtime).Skills: Communication skills,Attention to detail,Number skills,Analytical skills,Positive attitude,Willingness to learn....Read more...
Filing
Filling in forms
Processing Orders
Arranging Returns
Assisting with Suppliers
Ensuring Couriers Deliver on time and to correct address
Working alongside account managers to ensure all clients are happy
Work closely with all internal departments so all processes run efficiently
General day-to-day admin tasks
Training:Training will take place on site at Teqex.Employer Description:Teqex is a North West-based company, providing IT Goods, Services and support to companies ranging from Sole traders and SMBs to large corporate organisations and local and national government departments including Education trusts and the NHS. We pride ourselves on exceptional customer service and client relationships as we feel that this is important to our business and for our clients to be able to continue growing their business without the need for any disruption. Teqex Has A Great Deal Of Experience. With many years of IT experience, our dedicated account managers and their internal support team strive to be there throughout the whole relationship to provide you with all the advice and support you may need, we value each and every one of our clients and aim to build long-term relationships. Teqex partners with many of the leading electronic manufacturers and distributors within the UK & EU including Lenovo, HP, Brother, & Dell. With the relationships we have with many brands, we are able to provide you with the pricing and support you need along with dedicated resources, including dedicated pricing to suit your sector and requirements.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Initiative,friendly,Good telephone manner,Target Driven....Read more...
Inbound and outbound telephone calls
Document processing
Data entry
Payment processing
Matching purchase orders to delivery notes and invoices
Liaising with external customers for various matters
General administration
Create a variety of reports
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards Business Administration Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:The planned progression for the right person is to enrol onto the Accounts/Finance Assistant Level 2 apprenticeship, followed by the Level 3 and 4.Employer Description:AD Tyres (Wholesale) Ltd was founded in 1991 and is a family run independent tyre wholesaler, based in Chesterfield.
Predominately we are a Car & Van tyre dealer, but we also sell Commercial Tyres all direct to the trade.
We sell a full range of budget and performance Car Tyres and Van Tyres in all major brands including; Bridgestone, Continental, Dunlop, Michelin, Pirelli.
Our main delivery areas include South Yorkshire (Sheffield, Rotherham, Doncaster and Barnsley), Derbyshire (Chesterfield, Peak District and Glossop) as well as Nottinghamshire (Mansfield, Retford, Long Eaton and Nottingham).
We offer deliveries to the aforementioned and surrounding areas twice daily (morning and afternoon.) Our customer service and competitive prices are second to none.Working Hours :Monday - Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Carrying out filing (including electronic filing) as required.
To answer the telephone and deal with queries/requests, taking detailed messages for team members.
Monitor the team email address and forward relevant emails to the appropriate person if necessary or deal with queries yourself.
Support electronic procurement system, the processing of invoices – in line with the Trust policies as and when required.
To include typing of minutes, transcripts and preparing meeting agendas.
Understanding the professional image of the business.
Inputting data onto SystmOne and other electronic systems, extracting reports andundertaking simple analysis.
Training Outcome:On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships.Employer Description:Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.Working Hours :Monday to Friday - There may be requirements to work outside of the standard hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter Apprenticeship Standard
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Full time role with the business
Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Full time role with the business.Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm. Friday, 8.30am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a great opportunity to experience a variety of digital aspects within many business settings - you’ll be getting involved in all sorts of tasks such as:
Responding to ICT incidents, problems and service requests
Taking calls, logging ICT support requests and providing resolutions
Carrying out day-to-day maintenance of our core systems
Developing appropriate guidance notes and user manuals
Assisting with digital and Business Systems Development projects
Attending meetings and collaborating with colleagues across the organisation
Assisting with providing a customer focused digital service to all users
Assisting with day-to-day work of the ICT and Business Systems Development teams
You’ll also be receiving and processing information about these tasks, speaking to colleagues directly in-person or on the telephone and, using information systems while respecting and maintaining colleague confidentiality at all times.
You’re going to get an incredible all-round digital experience in this team, and they will have your back every step of the way.Training:You will complete a Level 3 Digital Support Technician Apprenticeship standard which includes an end point assessment.
Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Once qualified we have a range of opportunities within the ICT team that you can progress your future career. Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Reception Duties
Act as the first point of contact for clients and visitors in person, on the phone, and via email
Pass on detailed telephone messages.
Greet clients and visitors professionally and ensure they are signed in and directed appropriately.
Manage incoming and outgoing post, deliveries, and courier services.
Client Enquiries
Handle initial enquiries from potential clients.
Provide quotes on residential conveyancing enquiries.
Log and track enquiries accurately and ensure they are passed on to the correct person or team.
Maintain a high level of client service and confidentiality at all times.
Client Onboarding
Deal with the onboarding of new clients, ensuring all required documentation is collected and verified.
Prepare and send engagement letters in line with firm procedures.
Support compliance processes including KYC (Know Your Client) and AML (Anti-Money Laundering) checks.
Update client records and systems with accurate information.
Administrative Support
Provide administrative support including filing, photocopying, scanning, and document management.
Handle incoming and outgoing post daily, scanning this into the case management system.
Assist with diary management, meeting scheduling, and room bookings.
Any other administrative duties that are required of you.
Training and Development
Work towards an apprenticeship qualification (Business Administration Level 3).
Receive ongoing supervision and support from mentors and team leaders.
Gain exposure to legal systems, procedures, and professional standards.
Training:The apprentice will undertake the Level 3 Business Administration Apprenticeship. Day-release training takes place at Burnley College.Training Outcome:Potential progression on successful completion of the apprenticeship.Employer Description:Farnworth Rose is a leading firm of Solicitors in Burnley & Pendle. Our specialist Solicitors in Pendle strive to help, advise, and achieve the best outcome for every client we work with. We are always on your side whenever challenges or opportunities arise.
Farnworth Rose Solicitors offer a warm and welcoming service.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Provide first-line telephone and email support to clients
Assist in the setup, configuration, and maintenance of IT and VoIP systems
Maintain detailed and accurate technical records and documentation
Support behind-the-scenes technical work and routine maintenance
Participate in system monitoring and respond to issues as they arise
Collaborate with the team to deliver excellent service to our clients
Contribute to internal projects, including the implementation of AI tools
Training:Training:
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Helpdesq is a dynamic and growing group of technology companies delivering IT support, data centre hosting and our own VoIP platform. Our team is passionate about delivering first-class service, technical innovation, and efficient support to our wide range of clients. Based near Dorking in Surrey, we offer a friendly, collaborative working environment with excellent opportunities for professional development.Working Hours :Monday to Friday, 9am - 5:30pm with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
To contribute to the overall success of the service’s objectives and maintain effective service delivery by:
Ensuring timely and accurate provision of administrative support.
Dealing politely with all customers whilst remaining within procedures.
Highlighting and referring any decisions required outside the scope of this profile.
Responsibilities:
Communicating clearly and concisely with customer group providing information on systems and procedures operating within the respective service.
Responding to customer queries on a timely basis answering them where possible and referring to appropriate person where necessary.
Ensuring that confidentiality as required under Data Protection is strictly maintained reporting any perceived breaches to the line manager.
Communicating with external customers as required ensuring that a professional image is maintained at all times.
Working effectively and flexibly as part of the team assisting others and sharing knowledge openly and willingly.
Participating in open two-way dialogue during Performance Management meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.
Participating in training and other development opportunities as agreed within the Performance Management process.
Maintaining good housekeeping standards within own work area immediately reporting hazards and ensuring they are resolved in a timely manner
Bringing to the attention of the relevant party any hazards identified outside of own work area.
Meeting all regulatory requirements.
Complying with Code of Conduct, policies and procedures.
Maintaining all files in an orderly and up to date manner meeting internal standards and external regulatory requirements where applicable.
Providing regular monitoring and measurement statistics as required.
Preparing, printing and distributing standard forms, documents, letters, etc. as required.
Undertaking ad hoc office duties such as typing, faxing, photocopying as and when necessary.
Ordering stationary, supplies and equipment as appropriate to the team’s need gaining approval for expenditure in line with procedures.
To undertake general office management, including premises maintenance and housekeeping.
To provide an efficient, courteous and responsive reception and telephone service to internal and external customers.
Essential
Must have enhanced DBS
Ability to work as part of a team, demonstrating support to other team members and other teams.
Customer and focussed approach to both internal and external customers.
Ability to use Microsoft office applications to an intermediate standard.
Relevant typing qualifications.
Ability to work under pressure and meet deadlines.
Good written and oral communication skills.
Relevant transport to enable to attend meetings/cover etc.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
KEY TASKS – Administration & ICT:
To undertake word processing and other ICT related tasks including letters, reports, data entry and schedules
Collation of registers and the completion of various returns as required by the council and the Department for EducationKEY TASKS – Finance:
To undertake basic bookkeeping. Examples of tasks are; school fund, petty cash, school trips,photographs, postage, telephone calls, school meals and the accurate recording and balancing of such fundsKEY TASKS – Reception & Customer Service:
To undertake reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required
Welcome visitors to the school, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
Respond to routine enquires from staff, pupils and parents/carers
Make arrangements for external visitors, for example, the school nurse, photographers, linked schools and parents/carersKEY TASKS – General Clerical:
To provide routine clerical support e.g. photocopying, filing, faxing, emailing, completing routine forms
Sorting and distributing of internal and external mail
To maintain manual and computerised filing systems, and ensure data can be efficiently retrieved when requiredKEY TASKS – Welfare:
To undertake pupil welfare duties, looking after sick pupils, liaising with parents/staff in accordance with school procedures
STANDARD DUTIES:
To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues and to promote equal opportunities for all
To uphold and promote the values and the ethos of the school
To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school
To attend and participate in relevant meetings as appropriate
To undertake a lunchtime duty
To undertake any other additional duties commensurate with the grade of the post
Training:Level 3 Business AdministrationOff the job training will be provided by Oldham College 1 day a weekTraining Outcome:Full time employmentEmployer Description:At Willowpark Primary Academy we have some wonderful children, committed staff and a community that deserves the very best from their local primary academy. Our staff are a great team and are enthusiastic and determined to provide the absolute best education for the children in our care. There is a real team spirit at Willow park, in a nutshell, it’s a great place to work and learn.Working Hours :Monday to Friday between 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
