Handling post & calls.
Pharmacy Team Administration.
Scanning, data entry & emails.
Dealing with patients.
Dealing with external stakeholders – via email and telephone.
Other ad hoc admin duties.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – No classroom or college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Drayton Medical Practice is based in the centre of Market Drayton. They are a large and busy practice with approximately 18,000 registered patients and they strive to provide the very best service to all patients and stakeholders.Working Hours :Monday to Friday 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Duties will include, but will not be limited to:
Excellent communication skills, at all levels, both written and verbal
Be able to work to tight timescales using your own initiative
Knowledge of Microsoft Office packages
Great telephone manner and organisational skills
Pride yourself in delivering high standards of customer service
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a Day Release programme, which means you will attend Lincoln/Newark College, 1 day per week, term time only. This will fall within your contracted working hours
Training Outcome:
This vacancy for the right candidate could lead to full-time employment
Employer Description:Established in 1988 the Gelder Group is a multi-award winning construction company with a strong commitment to training, particularly apprenticeships. Dedicated teams offer our clients a wealth of building experience in education, health, retail, insurance, leisure, residential & commercial building projects. We deliver everything with a ‘Can-do’ attitude and constantly challenge our teams to deliver everything with a special ‘Gelder Touch’, which our clients love.Working Hours :Monday to Friday between 08:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Respond and/or redirect all patient and visitor requests accordingly
Ensure computerised appointment system is up to date
Booking, amending and cancelling patient appointments
Set-up of new patients onto the computer system
Issuing computerised repeat prescriptions and preparing them for signing
Answering incoming telephone calls and responding to e mails, ensuring information is documented, redirected and/or actioned accordingly
Training:Business Administration Level 3 Apprenticeship Standard
Level 3 Units included in the programme include:
The organisation
Business fundamentals
Decision making
Project management
Managing performance
Training Outcome:
A permanent position within the organisation
Employer Description:We provide comprehensive NHS primary care services to help you manage your health and well-being.
Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:
Putting our patients at the centre of what we do
Having a highly qualified and trained multi-professional integrated primary Healthcare Team
Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.Working Hours :Monday - Friday. Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Process new client orders and keep them up to date on our Client Database
Book appointments for surveyors/installers to attend and measure, remediate, or install our products and services
Generate and send reports
Answer the telephone and liaise with staff, clients and residents
Use Microsoft applications such as Outlook, Word, and Excel
Data input into computerised systems and spreadsheets and process and retrieve data as necessary
Other general office duties as required 
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)End-Point Assessment (EPA)
One-to-one tutor assessor support in the workplace
Attending weekly classes covering health and safety, equality and diversity and working towards completing the EPA
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship and potentially progression onto Business Admin Level 3
Employer Description:Holistic Fire Safety Ltd provides expert passive fire protection services to thousands of properties across the UK each year. We offer tailored solutions across various sectors, including social housing, local authorities, healthcare trusts, educational institutions, student accommodations and workplaces.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Support the People Management team in delivering a comprehensive HR service across the organisation
Provide administrative support for all HR processes such as recruitment, producing standard employment contracts, processing payroll information, sickness recording, correspondence and changes to HR documentation
Maintain and update employee records and the HR database, including producing statistical information
Assist in the administration of HR policies, procedures and processes and answer or forward on telephone and email enquiries appropriately
Assist with the coordination of training and development initiatives for staff
Take notes/minutes at meetings
Training:HR Support Level 3.
Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeship.Employer Description:The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.Working Hours :Monday to Friday 9am to 5pm.
Hybrid working for up to 60% of the time will be available after 6 months.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Duties include:
Despatch administration, liaising with carriers, warehouse, and sales
Assisting the general office with administration duties
Inbound and outbound telephone calls as required
Inbound and outbound e-mails as required
File, retrieve, sort, and organise documents, both electronically and paper
Respectful of sensitive and confidential work
Input of data into the company Sage system
Maintaining accurate, timely, and complete records
Experience of using Microsoft package
Training:
Level 3 Business Administrator Apprenticeship qualification
Functional Skills in maths and English, if required
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business
Employer Description:Established in 1989, Safety Screens Ltd has steadily grown to become a leading force within a vast array of industries. Our wide range of products have become a trusted brand in sectors as diverse as pest control, welding safety, industrial doors, and the agricultural trade.
We pride ourselves on our service, being large enough to lead yet small enough to care, building strong relationships with our customers that are still going from strength to strength some two decades later.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.Working Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a customer facing role and the post holder will be part of the dispensary clerk team responsible for handing out medications and processing prescription requests, using our clinical system SystmOne. Good communication skills are essential as this role will include responding appropriately to queries from patients on the telephone, via email and in person. In accordance with current protocol, to receive prescriptions and other payments and ensure these are appropriately accounted for. To work effectively as part of the team, ensuring that all tasks are accurately completed. The dispensary clerk team carry out a variety of tasks which assist with the smooth running of our dispensary service and full training will be given.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:This role will predominantly be based in our dispensary department initially but with the opportunity to gain experience in our administrative department as the apprenticeship progresses. On completion of the apprenticeship the post-holder will have gained the skills and experience necessary to be able to confidently seek employment in administrative/dispensary clerk roles in general practice or the wider NHS.Employer Description:GP dispensing practice providing services to 7200 patients.Working Hours :8.15am-5.30pm (to be worked over 4 days Monday – Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
Join a Company That Keeps Yorkshire Cool - Literally!At Wharfedale Refrigeration, we're proud to be Yorkshire's trusted name in commercial refrigeration and air conditioning. Based in Leeds and operating 24/7, we serve a wide range of businesses - from pubs and hospitals to factories and offices - delivering expert installation, repairs, and servicing across the region.Founded in 2007 and still growing strong, our close-knit team of 14 (including 10 field-based engineers) thrives on teamwork, efficiency, and a bit of banter. Now, we're on the lookout for a friendly, proactive Service Controller to be the vital link between our customers, engineers, and office team.Your Role:As our new Service Controller, you'll be the go-to person for handling service enquiries, scheduling jobs, and ensuring our engineers are always where they need to be - with the right tools and information. You'll play a key role in managing workflows, maintaining exceptional customer communication, and keeping our operations seamless and efficient.What You'll Be Doing:
Handling inbound enquiries via phone and email, converting leads into jobs through our CRMEfficiently scheduling reactive and routine work for engineersOrganising permits and documentation (RAMS) for site accessEnsuring engineers are equipped with the right parts and job infoReviewing job reports before invoicing and updating customersLiaising with our quoting team for a smooth handover from diagnosis to repairParticipating in an out-of-hours telephone call rota
What We're Looking For:
Excellent customer service skills - professional but personable (yes, we like a good laugh!)Confident using email and CRM systems (full training provided)A team player who's calm under pressure and enjoys variety in their dayPrevious experience in the service industry preferredStrong organisational skills with a keen eye for detail
What You'll Get:
£35,000 salaryPrivate healthcare25 days holiday + bank holidaysFully funded Christmas do (partners invited!)Company uniformA genuinely friendly, down-to-earth team with plenty of laughs along the way
Sound Like You?If you're organised, personable, and ready to keep our busy operations running like a well-oiled (and perfectly chilled) machine, we'd love to hear from you. Please submit your CV to the link provided & we will be in direct contact.....Read more...
To provide first-line support to customers, resolving IT tickets and updating the outcomes
To assist with the setting up, maintenance and repair of computers, computer-linked equipment and computer-related equipment
To install and configure software applications
To help produce and maintain IT statistics, reports, checklists and other documentation as necessary
Answering telephone enquiries and routine email correspondence
Monitor consumable stock such as printer toners, paper and stationery, ensuring timely notification to the Office Manager for ordering new supplies
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Covering Nottingham, Derby, Leicester, Birmingham, Lichfield and Tamworth. Your business will benefit from our outstanding customer service focused, managed IT support services. If you are looking for a partner who knows a thing or two about moving business to the cloud, especially Microsoft Office 365 and Microsoft Azure, then look no further!Working Hours :Monday to Friday - 9 am to 5 pmSkills: Communication skills,IT skills,Customer care skills,Analytical skills,Team working....Read more...
Private Client Legal Secretary West Midlands
Full-Time or Part-Time | Competitive Salary
An established law firm is seeking an experienced Legal Secretary to join its Private Client team. This is an excellent opportunity for a proactive and organised individual with a background in legal secretarial work. While experience in Private Client is preferred, candidates with a legal secretarial background in other practice areas who have a genuine interest in this field will also be considered.
The Role
As a Private Client Legal Secretary, your responsibilities will include:
- Providing comprehensive secretarial support to Private Client solicitors.
- Audio and copy typing of legal documents, correspondence, and forms.
- Opening and maintaining case files, document management, and time recording.
- Handling client enquiries, taking telephone messages, and liaising with clients professionally.
- Making outbound calls to clients and third parties, providing information as required.
- Assisting with accounts procedures, including completing relevant documentation.
- Supporting fee earners in progressing standard casework.
Requirements
- Previous experience as a Legal Secretary is essential, ideally within Private Client law, but other legal experience will be considered.
- Strong keyboard, audio typing, and IT skills.
- An understanding of legal practice and procedures.
- Excellent communication and organisational skills.
- Ability to work independently and use initiative to support the legal team.
- Candidates should be based within a 30-minute commute of the office.
Working Hours & Benefits
- Full-time: Monday Friday, 9:00 am 5:00 pm (1-hour unpaid lunch break).
- Part-time applicants with relevant experience may be considered.
- Holiday entitlement: 28 days per year (including bank holidays), increasing to 33 days after 12 months of service.
- Supportive working environment
If you are an experienced Legal Secretary looking for a new opportunity in a well-established law firm, we would love to hear from you.
Apply today to find out more! Or alternatively, please email a copy of your updated CV to m.shipcott@clayton-legal.co.uk.....Read more...
We are recruiting for a Legal 500 firm that have an exciting opportunity for an EL/PL Paralegal to become an integral part of their team; you will manage a diverse caseload of EL/PL fixed fee cases for top-tier insurance clients.
As an EL/PL Paralegal, you will:
Take charge of a variety of cases, including Pre-action disclosure files, Infant Approval Hearings, and MOJ Stage 3 files, all handled under Delegated Authority.
Use your forensic skills to analyse and resolve complex issues within each case.
Navigate through intricate legal documents and evidence with precision.
Work closely with experienced File Handlers, contributing to the successful management of caseloads.
Assist with drafting orders, addressing queries, and ensuring compliance with industry regulations.
What they are looking for:
Some legal work experience is essential.
Excellent telephone and written communication skills.
Ability to prioritise and manage tasks efficiently.
Maintain accuracy even under pressure.
Willing to contribute to team goals and client service targets.
ILEX or LPC qualifications are desirable
Experience handling EL/PL files and litigation is advantageous.
The benefits:
Competitive salary and performance-based initiatives.
25 days holiday per year (with the option to buy/sell).
Health and wellbeing support (including 24/7 GP access).
Generous pension contribution.
Cycle to work, tech scheme, gym flex and more.
If you are an EL/PL paralegal looking for the next step in your career in Bolton, apply today! If you would like further information on the role you can contact Nadine Ali at Sacco Mann or submit your CV directly to this advert.....Read more...
2nd Line Engineer – Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation
Qualifications and Skills:
• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively....Read more...
The duties will include:
Dealing with enquiries face to face and by telephone from members of the public and internal / external agencies
Supporting the team with numerous tasks, at times involving highly sensitive and confidential information
Maintaining specific databases
Inputting and extracting data
Procurement functions
Undertaking document processing functions, and the preparation and production of documents in a professional style using a range of software packages
Use Microsoft Office packages e.g. Word, Excel and Powerpoint
General Administration Duties
Training:Business Administration Level 3 Apprenticeship Standard:
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.Employer Description:Hull City Councils Children's and Families Services are looking to appoint an apprentice to join their friendly team. They are looking for someone to assist with a range of Administration functions supporting the delivery of front-line Children's and Families Service.
Due to the sensitive nature of our work the desire to protect and safeguard vulnerable children and young people is desirable, the data protection of our clients and their information is essential.Working Hours :Monday - Friday, exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good Interpersonal skills....Read more...
Promote the wide range of membership packages through face to face, telephone, and online channels
Deal with new membership sales and packages
To assist in the processing of new memberships and maintain accurate member records in accordance with Data Protection and GDPR, including records of communications with members
To assist with the automated Direct Debit instruction service
Assist with importing files relating to changes made to direct debit payments
Any other duties required by the line manager
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Business Administrator apprenticeship standard.Training Outcome:On completion of the apprenticeship there will be the opportunity to gain a permanent role within the team.Employer Description:North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.Working Hours :37 hours per week on a rota system. May include weekends.
9am to 5pm.
10am to 6pm.
11am to 7pm, exact working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Basic knowledge of GDPR....Read more...
This is not a comprehensive list of all tasks which may be required of the postholder. It is illustrative of the general nature and level of responsibility of the work to be undertaken, commensurate with the grade.
Undertake general administrative and clerical duties including:
Text processing
Routine data input
E-mails
Reception
Telephone duties
Arranging meetings
Assisting and receiving visitors to the reception
Maintaining booking system for rooms
Maintaining appropriate stock levels of office consumables
Ordering supplies via the on-line ordering systems
Archiving
Training:
Customer service standard level 2, including Functional Skills in English and maths if required
Training centre will be located at CDC , Cricket Inn Road, Sheffield , S2 1TR
Training will be one day a week
Training Outcome:
Opportunity to move into full time position upon completion of apprenticeship
Employer Description:With over 25 years of experience, FoneFunShop is a leading global supplier of smartphone products and services. We provide the latest tech, accessories, parts, unlocking, repair equipment, and services, along with training for popular phone brands. Partnered with top mobile forensic tool providers, we offer solutions for data recovery and pen testing, including advanced reading equipment and Faraday bags for data protection.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.30pm (30 min lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Customer Services Adviser within our small team, you’ll play a key role in the success of an expanding local business, ensuring the office runs like clockwork.
The Apprentice will be responsible for:
Supporting team members in their activities
Dealing with customer sales enquiries and provide suitable quotations to clients over the telephone and face to face
Process mid-term adjustments and inviting renewals
Working as a team to achieve financial targets through selling and servicing of products
Proactively establish customer needs so you can help them with solutions from our full product range
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII) (if applicable)
Level 2 Functional Skills in English and maths (if requested)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
Once qualified you will have the opportunity to apply to join the agency on a full time contract as a motor and personal customer service advisor, there will also be the opportunity to extend your professional qualifications and progress to advising clients on our commercial insurance products
Employer Description:Agents of NFU Mutual Insurance SocietyWorking Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The vacancy is to work in a very busy school office. The role will consist of:
Reception duties (telephone, visitors, dealing with parents)
The use of a variety of school systems
To check attendance
Log records
Run reports for staff
Take payments
Book wraparound sessions
Any other admin duties as required
There will be the opportunity to learn all skills across the administration field, including financial systems, data systems, customer service being front of house, school systems.
The role is extremely varied and very busy.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:A potential full time role in the business.Employer Description:We are a small council maintained infant school, with age ranges from 4-7 serving Mapperley & Carlton areas. We have 180 children on roll and a 39 place nursery for 3+ year olds on site. We run full wraparound provision for all children.Working Hours :Monday to Friday, 8.00am - 3.30pm, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
As a Apprentice Recruiter no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Recruiter Level 3 Apprenticeship Standard:
Teaching and learning the skills, knowledge and behaviours within Recruitment
Training Outcome:
Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support
Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Answering all incoming telephone calls promptly and professionally
The preparation and maintenance of reports as required by management
Support management in formal meetings
Maintaining the office filing system – both hard copy and electronic - in accordance with VIVO policy
Provide reports and data to key stakeholders
Prepare and send spreadsheets of monthly Planned Preventative Maintenance jobs to suppliers
Training:The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administration Apprenticeship standard. On completion, the apprentice will receive the Business Administration Level 3 qualification. Training Outcome:If the apprentice performs well during the apprenticeship, a permanent Administration role will be available.Employer Description:VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation. VIVO also runs Asset and Facilities Management services for the Defence Science and Technology Laboratory (Dstl), who look after 8 of the 13 UK regions of the Volunteer Estate, and also provides Housing Maintenance and Facilities Management services for 11 United States Visiting Forces (USVF) sites across England. Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Scheduling with surveyors/installers
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Collating photographic evidence for installs
Answering incoming calls to the office
Compiling project files
Use of bespoke software
Any other admin duties as requested
Training:
Business Admin level 3 apprenticeship
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Tiger Sales & Lettings was established in 2008 in Blackpool by Managing Director, Craig Webster.
Since 2008 Tiger Sales & Lettings has grown to cover the whole of Lancashire and the North West, with a focus on delivering exceptional personal customer service with the assistance of technology to bring a cutting edge to an ever changing property market.
Our team have a wealth of experience dealing with all aspects of selling, letting and managing properties.
Tiger Sales & Lettings are members of Propertymark and have a team of qualified NAEA & ARLA professionals to help guide you through all aspects of buying, selling and renting your property.Working Hours :Shifts to be discussedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Work within the Customer Experience Team and gain an understanding of the customers journey from end-to-end and contribute to improving the customer experience.
Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working
To act as the initial point of contact for enquiries covering a full range of service delivery and information, through all contact channels on a rota basis (telephone, face to face, email, and correspondence), using appropriate IT technology
To identify, respond to and complete, as far as is possible, customer requests at first point of contact
To escalate the enquiry or request when appropriate and refer to specialist teams, in line with agreed processes
To use a variety of IT systems to manage enquiries, provide information and access information for other services
To undertake any follow-up administrative work or system input tasks arising from enquiries or requests
To maintain and keep up to date comprehensive knowledge of all Raven services and associated IT systems
To undertake regular training to expand and update own knowledge of services and systems as required
Training:Customer Service Specialist Level 3.
You will primarily work from the Raven Office - Raven House, Redhill, Surrey; with online learning provided through the Training Provider.
There will be flexibility to work from home where required. Training Outcome:Progression into a Customer Service Advisor position within our Customer Experience Team. Employer Description:Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.
Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.
We Put Customers First in everything we do.
We will Always Be Curious about how we can do better.
We work together to Make It Happen.Working Hours :Monday - Friday 36 hours, between the hours of 8am-6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include;
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
In carrying out the above duties the post holder will:
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Keep abreast of developments in services and practice relevant to the aims of the service.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to your role.
It is desirable that a full driving license and access to your own transport is held, however this is not essential. You will be required to travel to nearby operational sites.
As an Administrator Apprentice at Change Grow Live - The Quarter, you will be working towards the Business Administration Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:Business Administrator Apprenticeship Level 3 Functional Skills in Maths and English.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, on a shift pattern basis, including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Technical Support Engineer
100% Office-based Role NE35 9PB
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
Holidays, Specialist Training, Pension
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through the CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation.
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle
- Holds a full UK driving licence
- Happy to travel for product training
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
