As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.
No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.
You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks. Day-to-day responsibilities will include:
Preparing sales and marketing packs for both potential and existing customers
Managing stock levels and keeping marketing materials organised and available
Supporting the Hire Desk and Service teams with basic data entry and admin tasks
Answering and directing telephone calls in a professional and friendly manner
Assisting with customer communications, including following up on training expiry reminders
Helping with social media or marketing activities under supervision
Working closely with various departments to understand different aspects of the business
Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business
We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests
Employer Description:Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.Working Hours :Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
As a Medical Receptionist Apprentice, you'll be initially responsible for (but not limited to) the following:
Serve patients by greeting and helping them, scheduling appointments, and maintaining medical records.
Welcome patients and visitors in person or on the telephone, and answering or referring enquiries.
Keep patient appointments on schedule by notifying clinicians of patient’s arrival and informing patients of any service delays.
Accurately obtain and record information relating to patient enquiries.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting any potentially required changes.
Contribute to team effort by accomplishing related tasks and duties as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
Scanning and filing of documents.
Processing of emails.
Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus both remotely and day release on the 3rd, 6th & 10th month, giving you the training and support you need to become an all-round business administrator.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Information about the company Brinsworth and Whiston Medical Centres is a two Partner, Personal Medical Services (PMS) training practice, employing salaried GPs and Physician Associates and have been in existence for over 50 years serving the community of Brinsworth. The doctors and staff of Brinsworth and Whiston Medical Centres are committed to the provision of High Quality Patient Care through:
• The delivery of services which are timely, considerate and responsive to the needs of our patient population.
• A clear focus on customer service.
• Continually monitoring our services with an aim to adapt our range of services in keeping with all developments in healthcare.
They offer a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services and more.Working Hours :Between 8.00am - 5.30pm. Monday to Friday, up to 37 hours per week.
No weekends or bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
Effective & efficient processing of customer orders
Coordinate and control production progress reports to customers
Respond to emails and enquiries on time and in a professional manner
Develop a close and effective working relationship with internal teams to support the sales projections and maintain commitment to lead times
Effective documentation control both internally and externally
Work as part of the team to ensure we remain our chosen market leader
Reception duties and customer focused contact particularly by telephone
Assist with admin in various departments, including customer service, sales, quality, and finance as, and when, required
Utilise the systems to provide accurate and timely data as requested
Regular contact and building relationships with internal parties in order to understand business functions
Creation and recording of correct documentation
Ensure efficient, accurate and timely processing of data for accurate reporting
Continual service improvement, including but not limited to:
Order Processing, Order acknowledgment
Order Progressing
Despatching & Invoicing
Customer satisfaction survey
Maintenance of customer portals
Producing quotes and chasing customers
Other Responsibilities:
Working as a team member to deliver any other ad hoc duties to meet the business vision, mission, and objectives
Contribute and support the effective management & implementation of Health & Safety policies throughout the businesses
Contribute and support the effective management & implementation of the QMS system throughout the businesses
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Upon successful completion of this apprenticeship, potential for full-time contract and progression within the company, for the right candidate
Employer Description:CBE+ is a Manufacturing SME with ambitions for growth and expansion with high investment over the medium to long term future years. We are now looking to recruit a highly motivated, creative Marketing & Communications Apprentice to support the Marketing Executive and the company growth ambitionsWorking Hours :Monday to Thursday, 8.00am - 5.00pm
Friday, 8.00am -12:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to work to deadlines,Familiarity with Microsoft,Customer Service skills,Ambitious,Able to meet deadlines....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
· Delivering a bespoke customer experience to our customers
· Meeting and greeting customers in person, over the telephone and social media
· Taking and answering customer questions and queries
· Selling products and service to meet customer needs and enhance their travel experience
· Administration
· Marketing instore and on social media
· Assisting with customer events
· Team meetings and on the job and off trainingTraining:Level 3 Travel Consultant Apprenticeship Standard:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises
On-the-job training delivered by the employer
Quarterly formal progress review meetings with the providers' coach/tutor and employer
Training Outcome:To become a valued member of the Best Destinations team.Employer Description:Our personal, local service sets us apart from the rest. With over 30 years experience in the industry, we offer our customers a level of service you just won’t get on the internet.
We have access to thousands of accommodation suppliers, airlines, tour operators, cruise lines and more. With all of this at our fingertips we can find our customers the best possible holidays to suit their needs.
With full financial ATOL protection as a member of the Global Travel Group, we have unrivalled access to live systems covering everything from weekend breaks to that once in a lifetime trip to celebrate a special occasion.Working Hours :Opening Hours: Monday - Friday - 09:30-16:30. Saturday 09:00-13:30. Closed on Sunday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Motivated,Friendly,Enthusiastic....Read more...
Multicare Electronics are an Electronics Service Centre handling returns and electronic repairs for global manufacturers such as Harman Kardon, JBL, Yamaha, Panasonic, Tefal plus many more.
You will receive full in-house training in the use of the company's Bespoke Software Packages and all internal policies and procedures.
Business admin key responsibilities:
Maintaining records on the company's bespoke software packages
Dealing with inbound and outbound emails
Dealing with incoming/outbound phone calls
Creating/completing RMA/jobs on our systems
Inputting of data
Parts-ordering
Reporting and proactive planning
Generate shipping labels
Check and maintain stock levels
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas ofHealth & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Applicants must have the following:
Good verbal and communication skills
Good organisational and time-management skills
Positive, enthusiastic approach
Confident telephone manner
Ability to use web-based software packages
Ability to use all Microsoft Applications including Outlook, Excel and Word
Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Possible full-time employment following successful completion of apprenticeship
Employer Description:Multicare Electronics are an electronic service centre, providing a professional and friendly service for the return and repair of electronic equipment for manufacturers, traders and individuals across the world.
Being a Sole Service Centre for major manufacturers is a title we're very proud of. This enables Multicare to provide customers with the best service.
We have built a solid reputation for quality of service. As well as dealing with bulk repairs from manufacturers, we also handle trade accounts and offer our repair services to the public. Our dedicated facilities have been set-up to enable us to work with clients throughout the world dealing with transport, currencies and customs as part of our services.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Our client is looking for a skilled costs negotiator to join a respected in-house legal team supporting a prominent insurance client from their Manchester City Centre office. You will be responsible for managing your own caseload of fixed recoverable costs and disputed disbursement matters (MOJ/Infant Approval), with a focus on timely and accurate case handling, strategic negotiation, and performance against key targets.
As a Costs Negotiator, you will:
Review and analyse costs claimed: preparing detailed cost strategy reports.
Draft points of dispute and respond to replies.
Negotiate settlements within agreed parameters.
Handle client correspondence and incoming telephone queries.
Periodically review files in line with client expectations.
Instruct counsel or conduct advocacy for detailed assessments where appropriate.
Maintain accurate records and case management data.
Support broader business decision-making through effective data handling.
The ideal candidate will have:
Experience in a similar costs negotiator role (claimant or defendant background welcomed).
Understanding of the detailed assessment process, costs case law, and insurance litigation procedures.
Proven ability to manage your own caseload and meet performance targets.
Confident communication and client liaison skills.
Strong organisational skills with the ability to prioritise.
IT proficiency and familiarity with legal case management systems.
The benefits:
Incentive plan and annual leave that increases with service.
Simply health cash plan, online GP access, and wellbeing support.
Pension scheme, life assurance, cycle-to-work, and tech schemes.
Season ticket loan, gym discounts, and exclusive retail and leisure perks.
This is an excellent opportunity to gain access to an industry-leading insurance client. If you are an experienced Costs Negotiator looking for a role in Manchester, we’d love to hear from you. you can contact Nadine Ali at Sacco Mann for further information on the role.....Read more...
Tudor Employment Agency are currently recruiting for a Administrator to work for our client based in Lincoln (LN1).Salary: £12.21 per hourDuties of a Administrator will include:
To answer all inbound calls in a polite and professional manner logging the details accurately To build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Cooordinator in ad hoc projects
In order to be considered for the role of Administrator:
Numerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detailPrevious administration experience
Hours of Work: 8.30am – 5pm Monday to FridayIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAVEOADM/26Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Tudor Employment Agency are currently recruiting for a Administrator to work for our client based in Garston (L19). Salary: £12.50 per hour Duties of a Administrator will include:
To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.comTo build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.comTo fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Cooordinator in ad hoc projects
In order to be considered for the role of Administrator:
Numerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detail
Hours of Work: 8am – 4.30pm Monday to FridayIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAVEOGAR /26Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Credit Hire Legal Assistant
Location: Liverpool
Salary: Competitive
Contract Type: Permanent
Position Type: Full Time
My client is excited to be expanding their busy Pre-Litigation department in Liverpool and are currently looking for an experienced Credit Hire Legal Assistant to join their dynamic team. If you are passionate about achieving excellent results for clients and providing outstanding service, this is a fantastic opportunity to further your legal career.
You will be handling a caseload of Credit Hire claims and supporting the growth of an ambitious and successful team.
Key Responsibilities:
- Managing a caseload of pre-litigation Credit Hire and Personal Injury cases.
- Handling both liability-admitted and liability-disputed matters.
- Complying with internal and supervisor instructions in a timely and professional manner.
- Providing regular updates and building strong relationships with credit hire companies.
- Negotiating settlements to achieve the best outcomes for clients.
- Efficiently using case management and diary systems.
- Delivering work within key KPIs including settlements, billing, and case duration.
About You:
- Previous Credit Hire experience is essential.
- Confident managing a full caseload of RTA claims.
- Strong understanding of the PI claims process, including costs.
- Knowledge of case law, MOJ protocol, Pre-Action Protocol for Personal Injury claims, and the CPR.
- Experience with Proclaim is advantageous.
- Organised, committed, and able to work under pressure while maintaining high-quality work.
- Self-motivated with a strong focus on targets and client care.
- Excellent communication and telephone skills.
- Ability to work independently as well as collaboratively within a team.
Whats in it for you?
- Competitive salary package.
- 23 days holiday plus 8 bank holidays.
- Employee Assistance Programme.
- Workplace pension scheme.
- Modern city centre office with excellent transport links.
- Free onsite gym, fitness classes, and wellbeing programmes.
- Discounted onsite restaurant and café.
- Secure bike storage and discounted local parking.
- Career development opportunities in a supportive and ambitious law firm.
Apply now and take the next step in your legal career!
Please forward your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
A fantastic opportunity has arisen for a Junior Apprentice Administrator to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.
The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company.
Duties will include:
Answering calls inclusive of emailing all messages to relevant staff member (date-time-name-phone number and relevant message)
Scanning
Copying
Filing
Post in and distribution
Post out (tracked and standard)
Saving all documents to the customer records management system and precisely as per instruction
Shredding management in line with GDPR
Paper file management - within Data Protection guidelines
Cloud storage management
These duties are not exhaustive and other duties may be required.
Applicants should have good IT skills and able to communicate clearly on the telephone
Probationary period applies.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow with a variety of roles available
Employer Description:Homes or Houses Ltd provide a complete and comprehensive service property investors who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. The company have built a legacy over two decades, cultivating a reputation as the trusted name in UK property investment.Working Hours :Monday - Friday, 9.00am - 4.00pm 30 mins lunch.Skills: Communication skills,Attention to detail,Team working....Read more...
Assistance with the preparation and submission of financial accounts, tax returns, general bookkeeping, PAYE and VAT returns
Working with spreadsheets, manual records, bank statements and software
Liaising with clients via telephone and email in order to assist with their enquiry, or to request information
General office administration duties
Plan workload to ensure efficient use of time and resources
Develop knowledge, skills and professional behaviours in line with the criteria within the apprenticeship standard
Training:Accounts or Finance Assistant (Level 2 Apprenticeship Standard):
An apprenticeship in accounting is split between employment with the firm and external studies including:
Mandatory weekly day release at HoW College to either Worcester or Bromsgrove Campus
Additional work-based training developing knowledge, skills and behaviours related to your role
Training Outcome:On successful completion of Level 2 Accounts / Finance Assistant Apprenticeship you may be required to take one of the professional qualifications listed below, as chosen by the employer to be most relevant to the job role:
Level 3 Assistant Accountant Apprenticeship Standard
Level 4 Professional Accounting/Taxation Apprenticeship Standard
Association of Chartered Certified Accountants (ACCA)
Employer Description:We are a specialist accountancy practice who work exclusively with clients in the entertainment industry.
From self employed freelancers to larger limited companies, our clients come to us for the top quality service we provide.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation
Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database systems
Administration and maintenance of the company network, including switches and Wi-Fi access points
Creating, distributing, and maintaining user accounts and profiles, including remote/local access accounts and cloud system accounts
Deal with enquiries and communicate effectively with customers, colleagues and internal/external personnel
Assigning and revoking company equipment including laptops, smart phones, and access tokens
To ensure accurate record keeping using IT systems
To follow processes and procedures within the IT Service and assist in updating these when appropriate
To work in line with ‘best practice’ ensuring compliance to relevant policies and to ensure compliance with regulatory standards
To maintain confidentiality and discretion
Assist in general administration and support
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:Crowder Consulting is a professional business of consulting engineers, software developers and data analysts. We are positioned in a niche area of the water industry providing solutions to save water and protect the natural environment. Through our leading Water Network Management System, Netbase, along with our engineering consultancy and data analytics services, we support UK and international water operators in optimising their network management and responsibly minimising water losses.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Confident telephone manner....Read more...
Deal with student enquiries, e.g., collection of consent forms, printing timetables, and addressing basic uniform issues
Answer queries from parents/carers, students, and other stakeholders both over the telephone and in person
Welcome and support visitors, ensuring the signing-in process is followed, identification badges are issued, and health and safety procedures (e.g., fire evacuation) are highlighted
Refer students to the pastoral team as necessary
Ensure reception areas are opened on time and closed in the afternoon once all guests have departed. Where visitors/guests are waiting, provide support until the relevant staff member is available
Keep the reception area clean, tidy, and presentable at all times.
Model excellence in customer service to provide visitors and the community with the best possible experience
Provide effective first aid response for all incidents and record details in the health and safety accident management system
Support the administration team in coordinating vaccinations and liaise with external agencies as required
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside the role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Oasis Academy Arena is a secondary school serving children aged 11-16 in Croydon. We are kind, ambitious and professional; every child has the chance to succeed with us as we aim to work in partnership to help our students reach their potential.Working Hours :Monday to Friday, (shifts tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Handling post & calls
Meeting & greeting patients
Dealing with patients' enquiries
Making appointments
Pharmacy Team administration; handling & managing prescriptions etc.
Scanning, data entry & emails
Dealing with external stakeholders - via email & telephone
Other ad hoc admin duties
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Drayton Medical Practice is based in the centre of Market Drayton. They are a large and busy practice with approximately 18,000 registered patients and they strive to provide the very best service to all patients and stakeholders. You will be made to feel very welcome and will be part of a friendly, supportive team who will assist your development and training. The immediate team consists of 8, with an overall Practice team of 50.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
The working week will be Mon-Fri between 9.00am till 5.00pm.
Working alongside the rest of the admin team, you will be assisting in the day-to-day running of a busy office.
1. Dealing with clients, lenders, solicitors and estate agents by email and telephone.
2. Accurate and detailed data inputting of clients onto bespoke CRM and lenders systems.
3. Copying, scanning and electronically filing of client-sensitive documents.
4. Providing support to a busy broker team, with responsibility for your own cases.
5. General office duties, including help the social media accounts.Training Outcome:The right candidate will have the opportunity to continue in full-time employment as an administrator with the option to carry out further qualifications such as CeMAP. This qualification is required to give mortgage advice. 4 previous admin apprentices are now qualified advisers, and we currently have 3 administrators studying CeMAP.Employer Description:At Approved Mortgage Solutions Limited, we seek candidates who are genuinely motivated by helping others achieve their financial goals, particularly homeownership. A strong desire to deliver outstanding customer service, combined with integrity, professionalism, and attention to detail, is essential. We value individuals who take pride in building trusted relationships, are proactive in problem-solving, and demonstrate a commitment to ongoing personal and professional development. Drive, reliability, and a positive, team-oriented attitude are also key traits that help our staff thrive in a supportive but fast-paced environment.Working Hours :Your usual working week will be Mon - Fri. 9.00am till 5.00pm with an hour's lunch break. You will be working from our office in the Business and Innovation Centre in Sunderland.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Logical,;Approachable, Warm & Friendly,Presentable,An appetite to learn....Read more...
Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses.
Organise and coordinate meetings.
Maintain up-to-date records and filing systems.
Communicate with clients to provide updates and request any outstanding documentation.
Demonstrate a professional and polite telephone manner at all times.
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Strong written and verbal communication skills.
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively.
Comfortable dealing with colleagues and clients in a professional and confident manner.
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality.
Accurately input and update internal data systems as required.
Process documentation quickly and accurately to support team operations.
Receive and manage client files, uploading key information to online portals (full training will be provided).
Training:Business Administrator Level 3 Standard.
This qualification requires college attendance once per month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General administration - which includes but is not limited to:
Filing
Telephone support internally and externally
Data entry, planning, project work
Supporting the finance team in daily duties of a business working in the trade sector
Training:Business Administrator Level 3 Apprenticeship Standard:
Training will be work based learning by the training provider and delivered via face to face and/or online within the workplace
There is no requirement to attend another place of learning other than the workplace
The company will also provide specific training related to the duties of the role
Training Outcome:
The role is intended to be permanent following successful completion of the apprenticeship
Appraisals will be used to assess the performance and form a basis of how the successful candidate can progress within the organisation
UK Gas have successfully recruited apprentices year on year with a progression rate of over 95% in full-time employment
Particular success has been the progress of an employee hired on a Business Administration programme that is being fast tracked onto Leadership training
Employer Description:We are a long established gas installation business that has now grown to provide quality service across all trades and areas of construction covering central and east England.
We have grown our current team and we really take pride in doing this internally through supporting the learning of apprentices.
Our core values are safety, quality, cost and delivery.Working Hours :Monday - Friday, 8.00am - 4.30pm. No weekend/evening work or shift work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Meet and greet patients that come into store.
Answer telephone and deal with patient queries.
Pre-screen patients before they see the optician. This includes; registration, eye pressure checks, photos, OCT, fundus camera and visual fields.
Courtesy phone calls for next day clinics.
Dispensing at all levels including, single vision, bifocals and varifocals. Taking accurate measurements, finding out customer needs and dispensing appropriate lens options.
Making sure patient orders are ready for their collection appointments.
Fitting glasses; making any necessary adjustments to frames (nose bridge, behind ears etc).
Repairs- Nose pads, pins in frames, transferring lenses into new frames.
Training:An apprenticeship includes monthly training in your workplace with the tutor coming out to the work place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of optical products, so a passion for fantastic customer service is a must! You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team.Working Hours :Your working week will consist of 5 shifts, Monday - Saturday and hours will be 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Engineering Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business.The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.What 19;s in it for you as an Engineering Stores Person
Basic salary circa £41,000 per annum
Bonus Scheme
Company Pension
Overtime paid at a premium
Days based position Monday to Friday
Location - Aldridge
Industry leading benefits package
Accredited training and development
Key Responsibilities and Tasks as an Engineering Stores Person
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes as an Engineering Stores Person
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Experience of working within a manufacturing or engineering administration or stock control environment
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
My client is currently recruiting for a Housing Disrepair Solicitor / Fee Earner to join their esteemed team based in Liverpool and they are offering an exciting opportunity for a passionate individual to join our team as a Housing Disrepair Solicitor / Fee Earner.
The ideal candidate will provide exceptional service and achieving the best results for their clients. They welcome applications from candidates with claimant or defendant experience, as well as Fee Earners / Paralegals with a strong track record in handling pre and post-litigated housing disrepair matters. While experience in Personal Injury is beneficial, it is not imperative.
Responsibilities:
- Manage a caseload of pre and post-litigated housing disrepair claims.
- Handle and draft various interlocutory applications.
- Liaise with Counsel and provide clear instructions when necessary.
- Work autonomously from instruction through to settlement.
- Handle complex cases efficiently.
- Manage small claims, fast track, and multitrack cases.
About You:
- Essential previous experience in housing disrepair matters.
- Target-driven with a commitment to exceptional client care.
- Confident in working to targets.
- Excellent telephone manner and communication skills.
- Strong problem-solving and negotiation skills.
- Excellent knowledge of the CPR and Housing Conditions case law.
- Ability to provide a high level of client care.
- Ability to work efficiently and effectively, both as part of a team and using own initiative.
Benefits:
- Competitive salary.
- 23 days holiday allowance plus 8 bank holidays.
- Employee Assistance Programme.
- Workplace pension scheme.
- Free onsite gym, weekly classes, and wellbeing programmes.
- Discounted onsite restaurant and coffee shop.
- Secure bike storage.
- Discounted local parking.
- Opportunity to develop a rewarding and successful career with a wonderful law firm.
If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employees development, please forward an up-to-date copy of your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 for an informal discussion.
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies, operating systems and server-based applications
Basic network administration
Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication and customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server or datacentre installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Progression onto more senior positions following successful completion of the apprenticeship
Employer Description:HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.
Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business.
This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Hornsby Accounts are a forward thinking, independent accountancy business, located in the centre of Brigg. We pride ourselves on accuracy and delivering the best possible service and experience for our valued clients.
With training and support you will learn to complete the following duties:
Bookkeeping using software including Xero, Sage, Excel and other similar platforms
Produce, run and submit VAT returns
Processing payroll and Construction Industry Scheme returns
Accurately entering accounting data and collecting and storing client records effectively
Reconciliation of client bank accounts, credit card accounts, sales and purchase ledgers
Dealing with HMRC queries and authorisations
General office administration
Assisting clients with queries, over the telephone and via email
Production and submission of Companies House Confirmation Statements
Learning from colleagues and attending college training sessions to complete AAT qualifications
All other associated duties as required
Training:Our accountancy apprenticeships run on a day-release model. You will attend day-release college training at The Grimsby Institute for one day each week (within term-time). We offer a free college bus service in and around North and North East Lincolnshire.Training Outcome:Hornsby Accounts Ltd are offering this apprenticeship with the view of the successful candidates continuing on to a long-term career within the industry. We offer you training and development opportunities to allow you to reach your full potential.Employer Description:Hornsby Accounts Ltd is a well-established, friendly, and forward-thinking accountancy firm based in Brigg, with a strong client base across the UK. We’ve been supporting businesses of all sizes since 1997, offering tailored, jargon-free advice and a wide range of professional services. As a growing practice with a hands-on, supportive team, we take pride in helping our clients—and each other—succeed. Joining us means becoming part of a positive, approachable environment where your development is encouraged, and no two days are ever the same.Working Hours :Standard hours would be Monday to Thursday 09.00 - 17.00. We are happy to look at flexible working arrangements or consider part-time hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Reliable,Willing to learn,Drive and ambition....Read more...
To ensure that all treatments are carried out professionally and accurately at all times
To demonstrate a high level of confidence and competence in all services
To undertake any necessary training to improve salon standards and skills
To maintain high quality treatment, in keeping with the clients’ wishes.
To be organised with your day-to-day duties, including checking the appointment book regularly
To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients
To keep all electrical appliances in good working order, ensuring that any faults are reported
To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history
To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times
To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients
Customer Service:
To ensure that internal and external customer service given within the department is to the highest standard at all times
To deal with any internal and external customer complaints or customer requests as and when required
To be friendly and approachable towards clients and colleagues at all times
To take an active part in increasing clientele on a regular basis
To promote the salon and have a good knowledge of any specialised treatments/services and products available
To ensure that all services and products are charged for at the correct price, in accordance with the price list
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Permanent opportunity with company may be on offer on completion of apprenticeship
Employer Description:Established in 1996 28 years in business, A professional and friendly atmosphere with high standardsWorking Hours :Tuesday - Saturday during salon hours. College day - Monday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Creative....Read more...
Manage all aspects of a medical secretary role, including accurate copy typing and word processing services. This includes the typing of letters, reports, patient referrals, filling in the details for appropriate templates etc. in an accurate and quality manner, and sometimes subject to short deadlines
Process urgent and routine patient referrals through the electronic Gateway system
Monitoring the e-Referral system to ensure referrals are processed in a timely manner
Respond or action tasks or emails sent via the EMIS system on a daily basis
To maintain and keep up-to-date data logs in computerised patient records
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and tasks from either patients or services within the NHS
To maintain the computer clinic system in an accurate and secure manner
To assist with the gathering of statistics and information when required
To provide internal cover for annual leave within the secretarial department
To be able to prioritise workload
To inform lead of possible data breaches
To reply or communicate emails that come through from colleagues within NHS service departments
To help maintain the two Teldoc email systems and action/forward information appropriately and timely
Any other duties commensurate with skills and responsibilities
Training:Business Administrator Level 3 Apprenticeship Standard:
Day release at Telford College once every 2 weeks
Allocated a mentor in the workplace
Allocated a Telford College assessor to support apprenticeship
Training Outcome:
After the apprenticeship is completed, there will be the offer of a position in the medical secretary team
Employer Description:Teldoc is Shropshire’s first ‘Super-Surgery’ and is a medical practice in Primary Care. Teldoc consists of 6 sites and works alongside Shifnal & Priorslee Medical Practice, who have 2 sites.
Teldoc provides high quality healthcare in a responsive, supportive and courteous manner. We provide a service which puts our patient’s welfare at the heart of what we do.Working Hours :Monday to Friday, between 8.00am and 5.00pm, which includes a 30 minute unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Understanding of Environment....Read more...
We are a leading & long established commercial property consultancy and chartered valuation surveying firm, providing expert advice and services to a diverse range of clients. We pride ourselves on our professionalism, integrity, and customer-focused approach.
We are seeking a motivated and presentable Apprentice to join our dynamic team. This is an excellent opportunity for someone looking to start their career in the commercial property sector. No prior experience is required as full training will be provided, with the potential to gain valuable experience and professional qualifications in the field.
Key Responsibilities
Provide administrative support to the consultancy and surveying teams
Answer telephone calls and respond to email enquiries from clients and customers
Assist with the preparation of reports, documents, and correspondence
Maintain accurate records and filing systems
Liaise with clients, customers, and colleagues in a professional and courteous manner
Support the organisation of meetings and appointments
Carry out any other duties as required to support the team
Training:Compete Apprenticeships and Training will provide comprehensive training to the Customer Service Practitioner Level 2 Apprenticeship Standard along with Functional Skills where necessary.Training Outcome:You will achieve Apprenticeship Standard Customer Service Practitioner Level 2.Employer Description:Fitton Estates has been established for over 30 years. We are a Commercial Property Consultants and Chartered Surveyors offering a professional agency and property consultancy practice throughout our surrounding regions of Sefton and West Lancashire.
We combine a qualified approach with extensive experience and deep set local knowledge. We strongly believe we are the best at what we do in our area.
Our agency practice extends to the retail, office, industrial and leisure markets. We deal frequently and comfortably with residential and commercial investments, developments, land and rural properties. As agents our mandate is always the same; maximising value and saleability, with a considered outlook to prevailing conditions and market sensitivity. Our clients range from private individuals and pension funds to charities and Local Authorities.
As Chartered Surveyors and RICS registered valuers we carry out formal RICS Valuations and professional work for numerous purposes. These include SIPP/Pension fund valuations, HMRC compliant Probate valuations, Expert appointments for family matters and private client instructions.Working Hours :Monday to Friday (no weekends). Shifts to be confirmed.Skills: organisational skills,communication skills,Proficient IT skills....Read more...
