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Level 3 ICT Service Desk Analyst Apprentice

As a member of the council's ICT Service Desk team, your main jobs and duties will consist of: Logging all staff IT issues Dealing with enquiries from customers (face to face, via the telephone, email, etc). Offer appropriate IT troubleshooting, advice and guidance through relevant training Ensure that all requests are logged appropriately, and workload is managed effectively Ensure that priority setting and escalation procedures are applied effectively Effective use of knowledge base and other systems to retrieve and update information accordingly Working closely with the supervisor to ensure effective use of working week Training:At the end you will gain a Level 3 Information Communications Technician apprenticeships standard. This will include any Functional Skills as appropriate.  The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday - exact hours to be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Reliable and trustworthy,Self-motivated,Positive and enthusiastic,Able to follow instructions,Maintain confidentiality ....Read more...

Apprentice Pharmacy Assistant

The range of duties is broad and varies depending on the post, but may include the following: Taking in and handing out prescriptions dispensing prescriptions Using computer systems to generate stock lists and labels Helping to maintain stock levels Ordering items for use within a department Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas Selling over the counter medicines Answering queries on the supply and availability of medicines Responding to telephone and face to face enquiries of a routine nature from patients and customers Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians Pre-packing, assembling and labelling medicines Assisting with the manufacture of medicines  Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques) Ensuring that health and safety requirements are met  Most common daily duties are as follows: Scanning and labelling prescriptions  Bagging patient prescriptions Stock replenishment Stock rotation Serving customers General housekeeping Training: Level 2 Pharmacy Assistant Apprenticeship Standard qualification How training will be delivered is to be confirmed  Training Outcome: Full-time position may be available for the right candidate The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience ....Read more...

Tenancy Management & Resettlement Officer

Purpose Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation. Responsibilities Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets. Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions. Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions. Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy. To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies. Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor’s surgeries, schools, police station, CAB office, dentist surgeries etc. To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing. Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme. Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements. Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs. Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations. Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager. Knowledge Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords. A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector. Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies. Knowledge of the services provided for households who are in housing need. General knowledge of good property standards and common building problems. An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money. Skills Ability to work as part of a team and take initiative with own cases. Ability to promote and develop effective joint working practices across services. Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need. Commitment to the promotion of a homeless prevention approach. Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions. Ability to maintain databases and work effectively with IT systems. Ability to meet performance targets and deliver positive outcomes. Required Must have Basic DBS. Experience of effectively working with landlords, letting agents and other accommodation suppliers. Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of working effectively with private sector landlords and/or within a homelessness context. Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets. Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need. ....Read more...

Care Home Manager

An outstanding new job opportunity has arisen for a dedicated Care Home Manager to manage an exceptional nursing home based in the St Albans, Hertfordshire area. You will be working for one of UK’s leading health care providers This is a nursing home with a warm family atmosphere; highly trained staffs are available to get to know residents individually offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis **To be considered for this position you must have experience in managing a large nursing home previously** As the Home Manager your key responsibilities include: Manage all aspects of the Home’s daily operation Ensuring that the highest possible standard of care is provided in accordance with company Policy and registration with the CQC Maintaining and/or improving the CQC rating for the Home Head the Management Team made up of the Deputy Manager, and working alongside them is the Administration Manager The following skills and experience would be preferred and beneficial for the role: Ensure smooth running of home Ability to deliver outstanding care for residents Goes the extra mile for residents and staff Experience in a nursing home CQC Ratings of Good or Outstanding in current home The successful Home Manager will receive an excellent salary of £70,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits: Ongoing and continuous career development and succession planning Excellent on-going training from day one and throughout your career Long service awards Recognition programme Refer a friend bonus scheme Excellent apprenticeship scheme Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal Pay Captain – this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing Employee discount scheme Discounted reloadable cards and high street vouchers E-vouchers, access instant savings on your mobile device Holiday discounts & days out with discounts up to 60% Cinema benefits with discounts up to 40% Free DBS Check Free Blue Light Discount Card Reference ID: 6528 To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...

Paralegal Apprenticeship

Support the fee earner in all aspects of the management of cases. To take full liability and quantum statements from client’s at the outset of a case To take statements from clients and witnesses, drafting these as appropriate To represent clients at hearings PADs and ISH To undertake progress chasing work as per aspects of workflow allocated by fee earner and dealing with some routine post under supervision To consider limitation from the medical records To check medical records complete and arrange pagination To draft letters of instruction to experts To begin quantification of a claim and gather financial information for schedule of damages To attend clients on the telephone and in person to provide up-dates on progress and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care ·Negotiating with third parties and other stakeholders to ensure the best possible outcome for the client Dealing with post issue claims, including instructing, working with barristers and producing bundles and pre-trial checklists Completing drafting as required including schedule of losses, PAD applications and any other documentation as required Assessing quantum and attending conferences with Counsel To ensure the confidentiality of all of the firm's and customer’s documentation and information To be flexible and adaptable in taking on new roles within limits of capabilities To undertake any other duties as may reasonably be required from time to time Training: Your academic training will be provided by BPP Legal Off the Job Training is provided one day per week on an Academic Day which is taken from home You will be required to attend at Mentoring Meetings You will be required to attend various sessions which are held throughout the year Training Outcome: Advanced Paralegal Level 5  CILEX Qualification incorporating SQE 1 & 2 - Level 6 or Solicitor Apprenticeship Level 7   Employer Description:We are a specialist law firm with an expert team of solicitors and barristers dedicated to providing excellent client care and a responsive legal service.Working Hours :Monday to Friday, 9am to 5pm. Academic day one day per week for college course and off the job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Assistant Apprentice to the General Works Manager

Your duties will include: Assist in overseeing daily operations of the General Works within the organisation Help with pricing, estimating, and surveying projects Provide support in managing information to site managers and line managers Assist in developing tactical programs to pursue targeted goals and objectives Ensure the overall delivery and quality of works offered to customers Oversee and order materials Manage and organise subcontractors and labour requirements Collaborate with other departments and managers within the organisation Report financial information to accounts as and when necessary Ensure business operations align with the company’s outline Assist with conducting site meetings and prestart meetings Review project losses and profits Engage in weekly or monthly meetings with management Assist in managing people effectively Review and approve resource requirements Solve problems efficiently Handle day-to-day telephone calls Deal with clients daily and resolve issues Utilise all Microsoft 365 applications Training: Level 3 Diploma in Surveying Upon completion, an apprentice will become an Associate Member of the Royal Institution of Chartered Surveyors (RICS) Apprentices will attend college one day per week Theory lessons will be reinforced in the workplace and practical skills will be practiced and enhanced in college and the workplace This can be supported by some remote delivery if required Training Outcome: This position is designed with a long-term plan for the successful candidate to eventually succeed the General Works Manager, offering a clear career progression path within the company Employer Description:Kilbury Construction is a well-established, family-founded business based in Gloucestershire, UK. Founded in 2000 by Managing Director Colin Westbury, the company has grown significantly over the past 25 years. Kilbury Construction specializes in both construction and conservation projects, offering a wide range of services from repairs, maintenance, and refurbishments to new builds. Their expertise extends to various sectors, including residential, commercial, educational, and ecclesiastical properties. The company prides itself on providing a professional and personal service, ensuring high standards in every project they undertake. Kilbury Construction operates on a "one-stop shop" basis, managing all aspects of a project from estimation to completion. They have a dedicated team for each stage of the process, ensuring seamless communication and control. Additionally, Kilbury Conservation, a division of the company, focuses on specialist structural repairs, damp proofing, and the preservation of historic buildings.Working Hours :Monday to Friday (Shifts to be confirmed)Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Initiative ....Read more...

Website Administrator Apprentice

Duties Include: Create accurate estimates through the MIS System Communicate with customers, staff in a clear, concise and professional manner. Able to answer the telephone in a polite and efficient manner Website back office Participate in daily production meetings and ensure any allocated actions from the meetings are completed in a timely manner Have excellent up-to-date knowledge of all online products Maintain a high standard of commercial awareness at all times, ensuring customer focus, cost and profitability are at the forefront in all decisions Must have excellent listening and communication skills to build strong relationships with customers Work with the customer and production manager to create critical time paths to manage client expectations Raise job bags and all associated paperwork. Ensuring that every job bag processed must take into consideration the severity of any incorrect information and the effects this will have on the production processes throughout all departments Follow all company policies, health and safety, and environmental procedures Creating and following critical time paths Person Specification: Competent organisational abilities. Sound communication and interpersonal skills (verbal and written) Committed to providing customer service; demonstrating a professional and helpful manner, with a “can-do” attitude Competent time management Ability to work in a pressurised environment Ability to work on own initiative and/or as part of a team Must have excellent listening and communication skills Sound knowledge of production processes This role will be supported by the Business Administrator Level 3 Apprenticeship qualification delivered by Starting Off.Training: Level 3 Business Administration Remote training delivery Onefile VLE 6 hours of dedicated training time every week Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:With a reputation for exceptional quality and excellence, a multi-million-pound print & Packaging company is now embarking upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. We are now looking for an apprentice to join our friendly team in Northampton.Working Hours :Monday to Friday 8:30 – 17:00. Half an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...

Business Administration Level 3 Apprentice

Duties and Responsibilities The persons appointed will be required to work flexibly within a team environment and will be allocated a range of duties and responsibilities. The post holders will work closely with the Employment and Distance Learning Coordinator and other College staff. They will communicate and work with both internal and external contacts. The duties allocated may be varied or changed by the line manager, dependent on the needs of the service. KEY RESPONSIBILITIES OF THE JOB HOLDER: • To handle awarding body registrations for learners• To handle withdrawals and completion claims for learners• To professionally handle inbound and outbound telephone calls with learners, to provide welcome calls, support calls and respond to learner queries• To professionally handle inbound and outbound electronic enquiries with learners, providing guidance, advice or signposting where required• To maintain up-to-date and accurate contact records for all learners• To handle inbound and outbound posts, sending learner certificates in a timely manner• To run reports from the MIS system to identify learners at risk, unregistered or unclaimed learners• To support the Distance Learning Engagement Officer with any retention, engagement and completion initiatives with learners, such as circulating learner newsletters• To support the Employment and Distance Learning Coordinator with administrative reports and departmental tasks, such as meeting minute taking• To work with the employment and distance learning team on various administrative requests, such as stationery orders• To manage all processes and administration requirements in accordance with contract requirements General: The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. The post holder must comply with and implement relevant health, safety, security and welfare processes as required by the relevant statutory or college procedures.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship. Employer Description:Our Greenwich Park Centre is home to our Adult Community Learning courses. Refresh yourself and your leisure time by joining one of our vibrant learning groups. Conveniently located in the heart of Greenwich, we offer a wide range of affordable courses and activities to help you achieve your potential at work, in life, and in your leisure time.Working Hours :Monday to Thursday 8:30am to 5:00pm - Friday 8:30am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Divisional Administration Assistant Apprentice

Act as a first point of contact for enquiries to the Associate Directors, co-ordinating meeting requests and handling; email, telephone, and in-person enquiries Process room bookings for Divisional committees, meetings and events Arrange hospitality for meetings, events and interviews and support these events in-person Provide administrative support, organise seminars, book venues, meetings suport and other administrative duties to the Associate Director (Education), and other Associate Directors for Divisional initiatives Support the maintenance of the Division’s intranet including SharePoint pages Produce a weekly digital Divisional newsletter Assist with minute taking in Divisional meetings Provide administrative support for Division-wide data collection exercises Assist with the organisation and publicity of Divisional events including, conferences, seminars and workshops Attend and contribute to regular Divisional Professional Service team meetings Actively follow and promote UCL’s policies, including its Equal Opportunities Policy Maintain an awareness and observation of Fire and Health & Safety Regulations Any other relevant duties as required by the Department manager and Head of Department Training:Business Administrator Level 3 Apprenticeship Standard: You will be expected to attend college at Hammersmith Campus of West London College for one day per week during term time to complete the required classroom-based training Training Outcome: Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for positions of full employment at UCL Employer Description:UCL is one of the world's top universities. At its establishment in 1826, UCL was radical and responsive to the needs of society, and this ethos – that excellence should go hand-in-hand with enriching society – continues today. UCL is a multi-faculty college of the University of London with a population of over 17,000 students, from more than 130 different countries. With an annual turnover exceeding £1 billion, it is a major research and education hub in London and globally. The Division of Biosciences is one of the world’s foremost centres for research and teaching in biological sciences and one of the largest Divisions within UCL. The Division has four Research Departments: - Cell and Developmental Biology (CDB) - Genetics, Evolution and Environment (GEE), - Neuroscience, Physiology and Pharmacology (NPP) - Structural and Molecular Biology (SMB) Each department undertakes a significant amount of research and teaching, and has a diverse portfolio addressing all areas of biology from protein interactions to cell function, organism development, genetics, population studies and the environment.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Independent,Willingness to learn ....Read more...

Sales Administration Apprentice

Be part of a friendly, helpful, and inclusive team that puts customers first Share ideas to help the team work better and make the company a great place to work Always act professionally and give great service to both customers and colleagues Help create and send regular reports showing how we are doing with key customers Keep our systems and records up to date with the right information Make sure reports are sent to customers on time and are accurate Help manage updates to prices from suppliers and for customers Support with reviewing and updating prices every few months Look for ways we can improve how we do things Help the sales team when new customers join, especially with product and pricing details Support the team with daily tasks and share useful customer or sales information when needed Training:You will complete the Level 3 Business Administration Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Sales Support Executive at Creed Foodservice by the end of your Apprenticeship Programme. This will include learning about: Each department across the business Reporting systems Telephone Systems Order systems A day out with a Business Development Manager Coaching and Mentoring You will learn the company, its goals and activities and how your role supports Creed to achieve its objectives, and develop skills to be able to communicate effectively with different people at all levels in the company.Training Outcome: After completion of your Apprenticeship, you could step into a permanent Sales Support Executive position, earning £26,208.00 per annum Further down the line, you could progress to a sales support supervisor, telesales, account management or team leadership role Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday - Friday, 8.30am - 5.00pm with a 30 minute unpaid break for lunch. Additional hours may be available on a SundaySkills: Communication skills,IT skills,Organisation skills,Presentation skills ....Read more...

IT Engineer Apprentice

To provide a professional & personal first point of contact to customers for their IT support queries. Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts. Troubleshooting issues and logging them into the company ticket system. To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask. Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.  Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians.   Undertake simple maintenance tasks for monitored systems.  To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated. Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers.  Installing Software and building computers for customers. Take on ad hoc project work as directed by the IT Helpdesk Manager.  Training:Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services. Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:On successful completion of your Apprenticeship, the company aims to offer you a full-time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.Working Hours :Monday - Friday, between 8am - 5pm or 9am - 6pm.Skills: Communication skills,IT skills,Customer care skills ....Read more...

Business Administrator Apprentice

Please be aware that this role is remote and you will be working from home after the initial training. What Are We Looking for?  Someone who is hard working and self motivated. We are a family orientated business with a focus on offering excellent service and support. You will often be required to think independently, ask questions and make suggestions for the continual improvement of the sales team and company. As a Business Admin Apprentice, the ideal candidate will need to have a confident, professional telephone manner and be able to build rapport with ease. Good organisation skills and attention to detail is also required to ensure that accurate records are kept. As the role requires you to be using a laptop and utilising numerous software programs to support the sales team, we would be hoping to secure someone who is confident around technology. There will be thorough training and support, and you will have ongoing mentoring and development to make sure you achieve and succeed in the role. Main Responsibilities After Training Include; Work with the team to achieve the Sales Target & other KPI’s Co-Ordinate Events/Exhibitions across multi-departments Process orders, provide quotes, investigate discrepancies and highlight any mistakes within the order process Receiving inbound calls and making outbound calls Gather feedback from customers or prospects and share with internal teams Maintain and Update the HubSpot Sales CRM Share Ideas/Knowledge/Resources to help build a first class sales cycle for our customers To contribute positively to your own personal development through participation in coaching, and ongoing training To work towards completion of the Level 3 Business Admin Qualification The above list is not exhaustive and you may be asked to perform any other duties that would be reasonably expected within this position.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online. Level 3 Business Administrator Standard Apprenticeship You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered remotely and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Progression to a permanent position upon completion of the Business Admin apprenticeship for the right applicant.Employer Description:Just 1 Source & Supply Ltd is a specialist supplier of high-quality work gloves based near Malton, North Yorkshire. Established in 2008, the company operates through a network of distributors across the UK and internationally. Its well-known range serves various sectors, including construction, logistics, and manufacturing. Just 1 Source is committed to safety, quality, and exceptional service.Working Hours :Monday to Friday, 8.30am to 5.00pm - 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative ....Read more...

Legal Administrator Apprentice (NMW for Age)

Main responsibilities: To ensure confidentiality and the security of all client details, files and correspondence To do all necessary audio and copy typing, filing, scanning and photocopying within the PWT department To make and receive telephone calls, send and receive emails and have contact with clients and third parties as directed by the Fee Earners, Line Manager, Team Manager and or Head of Department. To deal with non-legal enquiries from Solicitors, Clients and third parties To be responsible for file opening and closing, ID and AML checks, data entry and updating DPS as directed by the fee earners, line manager, Team Manager and or Head of Department To be responsible for closing files to include the proper storage of documents, ensuring ledgers are clear and Certainty registration where applicable To be responsible for the severance of properties as directed by any Fee Earner in the team To undertake general office administration tasks including those associated with client work such as taking payments, organising files, preparing receipts for documents and keys etc. To attend home visits where feasible to act as a second witness to a Will Assist with sales and marketing activities such as enquiries tracking and seminar organisation To provide relief reception cover, as required To engross documents ready for signing appointments for the fee earners To undertake other duties which may from time to time be allocated by your line manager, Head of Department, Team Manager, other Fee Earners or the Legal Assistants  Company Benefits: Salary at or above market rate reviewed annually 25 days annual leave plus Bank Holidays, Christmas closure days and loyalty holidays Buy and Sell Salary Sacrifice Holiday Scheme Electric Car Leasing Salary Sacrifice Scheme (subject to eligibility) Cycle to Work Scheme Day off for your Birthday Long Service Awards – additional Annual Leave and 10 Year Club Membership Life Assurance Enhanced Maternity, Paternity and Adoptive Leave Salary Sacrifice Pension Scheme Flexible Working / Hybrid Working Employee Assistance Programme with access to virtual doctors’ appointments Company Sick Pay Complimentary Will CSR – annual paid day’s leave to volunteer for a charity Employee discounts on our legal services Employee Introduction Bonus scheme Funding of professional subscriptions and training Financial Education Enhanced Eye Care Training: Business Administrator Level 3 Apprenticeship standard with Legal Pathways Training Outcome: Potential to progress to a Paralegal position Employer Description:Lawson West is an ambitious and well-established law firm committed to providing a very high quality service across a wide range of practice areas. Lawson West Solicitors has been providing expert legal advice to the people of Leicester, Leicestershire and beyond for over 40 years. Their services cover Probate Wills & Trusts, Residential Conveyancing, Employment, Family, Commercial Property and Commercial Corporate.Working Hours :Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working ....Read more...

Digital Support Technician Apprentice - Data Solutions

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.Overview  At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for curious, motivated people to share our passion to enable our customers to make data driven decisions about their business. We believe that diversity strengthens our team so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career. We're proud to be the UK's largest dedicated Qlik consultancy Main responsibilities: Record the details of new issues and updates in the helpdesk system Investigate system issues promptly, providing regular progress updates via phone and/or email to the customer Liaise with suppliers to ensure updates and/or data is delivered on time and to specification Resolve issues where possible Perform installs, upgrades and basic configuration of supported software for customers Contribute to the ongoing development of the Support team processes Good feedback from the customers and from the business Required skills: An enthusiastic and professional attitude with a desire to keep customers happy by helping solve their issues and answer their questions A commitment to learning new skills Some understanding of IT concepts such as firewalls, networks, virtual machines Some understanding of common applications and operating systems - e.g. Microsoft Office, Microsoft Windows, LinuxSome understanding of cloud environments like Azure/AWS/Google Cloud Good telephone manner and good written English skills Logical thinker that enjoys problem solving Efficient worker - able to balance priorities whilst working on multiple tasks in a given day Good team worker Training:You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications. You will work alongside our experienced Service Desk team and build your skills through a combination of: 1-2-1 Coaching Group activities Online learning Work based tasks Training Outcome:Ongoing employment and career development. Employer Description:Since forming in 2010, Ometis has grown from humble beginnings to representing some of the country’s leading brands and organisations. Today we are proud to be the UK’s leading Qlik experts who help businesses across the country gain a competitive advantage with Qlik Business Intelligence solutions. From Qlik development and Qlik training through to bespoke support programmes, we do it all.Working Hours :Our service desk is staffed between 5.30am - 5.30pm, seven days a week, 364 days a year. We have a shift pattern to share the workload and balance out of hours / unsociable working and further information about this will be provided.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Finance Assistant

Holt Executive are looking for a proactive and detail-oriented Finance Assistant to join a dynamic Finance Team. As a Finance Assistant, you will play a crucial role in supporting the day-to-day financial transactions, month-end activities, and assisting in the migration to a new financial system. You will work in a fast-paced environment, ensuring accurate and timely financial information while meeting tight deadlines. This is a fantastic opportunity for someone who is actively studying towards a recognised Accountancy qualification and is eager to further develop their skills while contributing to a high-performing team. Key Responsibilities: - Utilize your strong Excel skills to manipulate data and support various financial tasks. - Assist Accounts Payable as needed, ensuring smooth transactions and accurate records. - Support the Finance Team Lead with the production of Accounts and other financial reports. - Help manage banking activities, including processing payments and conducting reconciliations. - Assist with Accruals and Prepayments, including collation and posting to the accounting system (Sage). - Assist in maintaining and updating the Fixed Asset Register. - Provide ad-hoc financial information and support as required. - Ensure adherence to company procedures, policies, and goals. - Follow health and safety regulations and guidelines at all times. - Maintain accurate and up-to-date documentation in line with BS EN9001 and the Quality Manual. - Handle telephone calls and emails in a professional and courteous manner when required. Skills & Experience: Essential: - Solid working knowledge of Accounts packages and Excel, with at least 1 year of experience in an Accounts environment. - Confidence in using new systems and adapting to changing technology. - Actively studying towards a recognised Accountancy qualification. - Strong attention to detail, with the ability to deliver accurate and timely results. - Proven ability to adapt to changing priorities and work effectively in a fast-paced environment. - Strong interpersonal skills and the ability to build relationships across teams to achieve desired results. Personal Attributes: - Highly organised, with excellent attention to detail and time management skills. - Self-motivated, adaptable, and able to thrive in a changing work environment. - A team player who demonstrates the company values of Teamwork, Integrity, Excellence, and Courage. Work-Life Balance: - Lunchtime finishes on Fridays. - Hybrid/flexible working arrangements. - 28 days annual leave, plus Christmas closure. - Holiday purchasing scheme. Benefits: - Study support for your Accountancy qualification. - Group pension plan with matched contributions up to 5%. - Income protection scheme and Employee Assistance Programme (including remote GP service, second opinions, mental health support, and physiotherapy consultations). - Life assurance policy, including bereavement counselling and probate helpline. - Company share incentive plan and save-as-you-earn scheme. - Electric vehicle salary sacrifice scheme. - Wellbeing initiatives, including access to a wellbeing app and mental health support for all employees. - Regular sports and social activities. - Gym membership discounts. - Reward platform with high street discounts and employee benefits. - Recruitment referral bonus scheme. - Excellent learning and development opportunities. - A great working environment with free, onsite car parking at all locations. This role offers the perfect blend of professional development, work-life balance, and the chance to contribute to a thriving finance team. If you're studying towards an Accountancy qualification and looking for the next step in your career, we would love to hear from you! ....Read more...

Apprentice Accountant

The role will involve learning all aspects of accounting techniques and principles whilst in due course helping business owners by producing accurate and timely management information. To assist the bookkeeping team with the preparation of VAT return and bookkeeping Operating individually and as part of a team to ensure service levels are achieved within the department Input of data in preparation of accounts Entering financial data onto internal systems with a high level of accuracy and speed Working with various databases to extract and manipulate information Produce reports as and when required Answering the telephone in a professional and helpful manner Typing correspondence by e-mail and letter Administrative duties as and when required Use Microsoft Packages in particular Xero, Word & Excel Assisting all members of the team as and when required Assist accountants with their duties Booking in client records Preparation of monthly bookkeeping Preparation of VAT returns The person will become an important part of the team over time The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions Complete all required assignments by the required timeline Build up your portfolio of evidence on-going during your apprenticeship programme Access support from your tutor/assessor and your manager as and when required Training:The Accounts/Finance Assistant is responsible for assisting the team of accountants with accounting duties. These can vary massively depending on the team structure and size of business. An Accounts/Finance Assistant’s work could include basic bookkeeping activities, working with sales and purchase ledgers, running calculations to ensure that records and payments are correct, recording of cash and data entry. Accounts/Finance Assistants can work in almost any sector. Potential employers include corporate businesses, sole traders, partnerships, Public Sector, not-for-profit organisations and educational institutions. Accounts/Finance Assistants may work inhouse for an organisation or they might work for accountancy firm, bookkeeping practice, Shared Service provider, self-employed or on behalf of several different clients. Requirements: All Accounts/Finance Assistants will demonstrate the following Knowledge, Skills and Behaviours. Knowledge:  Accounting Systems & Processes General Business Understanding Your Organisation Basic Accounting Ethical Standards Skills: Attention to detail Communication Uses systems and processes Personal effectiveness Behaviour: Personal Development Teamwork Customer focus Professionalism We will be delivering the industry recognised AAT (Association of Accounting Technician) Certificate in Accounting Level 2 as part of this apprenticeship standard.  This qualification comprises four mandatory units: Introduction to Bookkeeping Principles of Bookkeeping Controls Principles of Costing The Business Environment You will be required to attend Kirklees College, The Waterfront, Huddersfield one day per week throughout this apprenticeship programme.Training Outcome: There is a possibility to gain a full-time role with us or advance your skills onto another apprenticeship Employer Description:At Crowther Chartered Accountants, we’re committed to providing a friendly and honest service that is tailored individually to each client. Our professional team of accountants is based in Huddersfield, West Yorkshire but we welcome new clients from all over the UK.Working Hours :Shifts to be confirmed. 30 minute lunch. Flexibility available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Excellent Attendance,Excellent Timekeeping ....Read more...

Apprentice Customer Service Administrator

Your position will involve various tasks, some are detailed below: Key responsibilities: Sales: You will be required to field sales enquiries from telephone and email contact and generate relevant quotes from these enquiries Technical: Although you are not expected to have specific product knowledge in the beginning, the ability to learn over time and to impart this knowledge to consumers and/or retailers is vitalSystems You will be expected to work with the computer-based quote system to answer questions and queries from customers You will be expected to liaise with external couriers to facilitate deliveries to customers and help with any queries There will be an opportunity for the right person to have an impact on the social media set up of the business Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality Full training will be given in all areas, as required. A willingness to engage in the business and to learn are the most important attributes Apprenticeship Training: As part of your contract of employment you are required to: Attend and be punctual for all lessons with regards to your apprenticeship programme Complete all assignments with regards to your apprenticeship by the required timeline Attend all work-based training/support sessions Organised: The successful candidate will need to demonstrate strong organisational skill Good communicator: The ability to speak to a wide range of consumers and retailers by phone, email and occasionally in person is vital. A professional, friendly, warm and helpful manner is essential Must have a good level of literacy skills: IT literate and have a good understanding of Microsoft Packages Required to work to deadlines for both work and college, with good time management Good numeracy skills Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources: Your role and responsibility Customer experience Product and Service knowledge   Skills Interpersonal skillsCommunicationInfluencing skillsPersonal organisationDealing with customer conflict and challenge   Behaviours/Attitude Developing selfBeing open to feedbackTeam workingEquality – treating all customers as individualsPresentation – dress code, professional language“Right first time”   You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion  You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome: We have successfully supported apprentices previously and offered full time opportunities following the right attributes being demonstrated Therefore, there's a strong chance there will be a full time role available, subject to satisfactory employment and completing of the apprenticeship programme Employer Description:DEVOTED TO QUALITY, FOR LASTING LUXURY Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Excellent Timekeeping,Excellent Attendance ....Read more...

Apprentice Junior Account Executive

C&C Corporate Objectives: To provide a quality service to clients. C&C will provide their clients with a highly professional, personalised, efficient and friendly service: To provide secure and stable products. C&C will constantly monitor the financial performance of their suppliers and product providers: To provide value for money. C&C aim to provide competitive financial solutions and add value at every available opportunity Definition of Role Act as Customer Relationship Management support function to Clients and Directors Key Objectives Always act with Integrity, due skill, care & diligence to build & maintain relationships with clients, insurance providers and suppliers Pay due regard to the interests of customers and treat them fairly, identifying possible vulnerable customers Observe proper standards of market conduct Take and act upon instructions from clients and directors relating to the provision of insurance covers Relay instructions to and from insurance providers, account handlers and suppliers Check documents for accuracy prior to client issue Maintain accurate client files Record & document client meetings Ensure company procedures are adhered to including collection of outstanding monies Ongoing - continuous professional development (CPD) and maintenance of own training & development file Cooperate and assist colleagues wherever possible to maintain working standards Ensure compliance systems are adhered to - you must be open & cooperative with the FCA, the PRA & other regulators. Act as in-house technical referral point Key Knowledge To be able to demonstrate a good knowledge and understanding of insurance policies and products Knowledge of insurance principals and underlying legal principals Knowledge of all C&C internal policies and procedures An understanding of FCA regulations and guidelines You will be required to assist and help the sales team, whilst learning the role. You will be required where necessary to support any directors with sales and other administration. Key Skills Effective communication skills, verbal and written Confident and effective telephone skills Ability to prioritise and organise own workload Ability to work supportively and jointly in team environment Demonstrate suitable interpersonal skills To identify suitable cross sales opportunities Use judgement and experience of insurance matters to know when to seek help or advice (as per C&C knowledge referral guidelines) IT Key Skills Knowledge of Acturis computer system desirable Knowledge of MS Word, MS Excel and MS Outlook General keyboard skills Training:Insurance Practitioner Level 3 Apprenticeship Standard: Your training will be completed online from your employers working address Free CII membership for non-members through the CII Aspire Apprenticeship Programme Includes digital CII study books and exam entries Resit costs for CII exams and End-Point-Assessment will be covered by the employer Fortnightly workshops for each CII exam All workshops recorded and available on demand Interactive chat, forums and class notebooks for real-time support and assistance from experienced and qualified insurance professionals Exam tips, tricks, and strategies Regular tutorials and assessments with sector experts Training Outcome:Development with further qualifications and a fast track to becoming an account executive within the insurance industry.Employer Description:A forward thinking independent Insurance Broker based in Leeds. C&C focus on commercial and personal insurances for businesses across the UK, with commercial, transport, private clients, healthcare and credit divisions.Working Hours :Your working hours will be 9.00am to 5.30pm, Monday to Friday, with a 60-minute unpaid break for lunch. Subject to the needs of the business you will be required to work outside these hours from time to time.Skills: Communication skills,Team working,Initiative,Reliable,Positive,Tenacious,Hardworking,Strong Work Ethic,Honest,Sociable ....Read more...

Business Administrator Apprentice

Overall Purpose of the Role: We are looking for a hardworking, highly motivated apprentice with initiative, good IT skills and the ability to work as part of a team, to support and provide administration support within our department. Key Responsibilities after training will include: Create documentation to be issued to site, including work instructions Liaise with all departments and provide administration assistance, where necessary Create and modify documents using Microsoft Office Perform general administration duties to include but not limited to: photocopying, emailing and filing Answering and dealing with general telephone queries Maintain hard copy and electronic filing system Any other office duties, as required Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line. As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Development and progression; your remit will grow as fast as you do, and upon successful completion of the apprenticeship, we want to encourage further professional qualifications where there is the appetite for continued learning. Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:Aptus Utilities was founded in Bolton, in March 2010, out of an ambition to provide a multi-utility solution that streamlines and speeds up building processes for construction companies and to create a business that places customer service and integrity at its core. With more than 50 years’ combined industry experience Aptus’ owners Andrew Reay and Jonathan Holden identified an opportunity to form a business that supports local independent firms as effectively as national housebuilders and helps the construction industry to meet vital targets. Core Values; Our success is not possible without the dedication of our team and a unified approach and commitment to deliver the optimum customer service. Ongoing rigorous processes of evaluation and review inform every aspect of the business, at every level, to ensure our high standards never slip. At Aptus we aim to get it ‘right first time’ and we will go the extra mile to find a cost-effective solution, but not at the expense of quality or safety. We aim to be responsive and accountable throughout the course of our business, from site to office. These are the principles that have shaped the company as it has grown from one employee to over 350, and as we continue to build each day.Working Hours :Monday to Friday, 8.00am to 4.30pm, 40-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Commitment to our values ....Read more...

IT Support Engineer Apprentice

As a growing company with a professional ethos and a can-do attitude, it would suit any young person with drive, ambition and a willingness to learn. Primary role:  Working as part of the support team you will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution You will be predominantly working with MS windows based client – server networks of up to 50 users Main responsibilities: First line support issues for windows desktop users Dealing with customer issues via telephone and email Build and configuration of desktops and laptops Dealing with office 365 and Azure managed services on behalf of clients Configuration and pre–installation setup of various hardware Carry out pre-installation surveys, upgrades and new system installations Onsite (Covid safe environment) installation of new equipment and troubleshooting of client issues Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and Powershell Training Outcome: For a successful apprentice, there is a huge potential for professional growth in this fast moving and thriving environment Potential salary increases would be connected with this growth on completion of the apprenticeship The company’s previous apprentices now occupy more senior positions in the organisation Benefits:  Flexible working hours  Smart-casual dress code After-work social events Team building days Annual paid for staff events inc Christmas party Employer Description:The company offer IT Support Services and specialise in installing new hardware or software to ensure their customers are getting the best out of what you already have in place. They pride themselves on providing a first class personal service for their customers by listening to what they need and creating bespoke solutions that help them get the most from their business IT infrastructure, hardware and software.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental ....Read more...

Lettings Apprentice

We are seeking enthusiastic apprentices eager to begin their careers in Lettings. Based at our Richmond head office, you will primarily work within the Property Management team while rotating across multiple departments in your first year. This hands-on experience provides valuable industry insight, alongside ongoing training to keep you informed on evolving legislation and processes. The rotation includes working closely with Tenancy Progression, Client Accounts, Property Management, Tenancy Renewals, and local offices, with additional experience days in other Lettings functions to broaden their industry knowledge. Day-to-day Property Management duties: Assist department managers with administrative tasks to ensure smooth operations Process supplier invoices and service charges Manage utilities by liaising with utility companies and contractors Send inventory check-in and check-out reports to tenants and landlords Open and distribute post across teams Verify and save accurate documents within the internal system Handle tenancy renewals, working closely with landlords and tenants to understand their needs Oversee tenancy progression, ensuring timely and precise documentation, including tenancy agreements, invoices and deposit forms Manage client accounts by processing daily payments to contractors and landlords, including rent and credits Support local lettings teams with landlord onboarding as a lettings coordinator Required Core Competencies Good IT skills, including Excel, PowerPoint, Word Ability to multitask Able to thrive in a fast-paced environment, both individually and as part of a team Strong organisational skills Excellent telephone manner Ability to follow instructions and procedures effectively Can do attitude Committed to following company principles and values How you’ll make an impact: Good communication and organisational skills Word and Excel capabilities Good written, presentation and numerical skills are essential Excellent communication skills Diligent and detail-driven Able to work individually and as part of a team Punctual, reliable, keen and enthusiastic Thirst for knowledge and self-motivated About the team: Property Management comprises a prime and a core team consisting of over 90 team members who manage 6,200 properties between them. Our property managers and team leaders are critical in providing a smooth journey for our landlords and tenants.Training:Level 3 Housing and Property Management training programme. On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship, you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Written skills ....Read more...

Tooling Technician Apprenticeship

Produce CAD drawings in 2D and 3D, using Peps and Visi, for customers and the tooling factories. Create the CAM programs, using PEPS, for the UK factory to manufacture the tooling Discuss customer requirements directly with them via telephone and email Many customers will send us their part drawings to understand what they need to manufacture. Very often we will need to call the customer to clarify issues Evaluate solutions and costs for customer enquiries For punch tooling there is often more than one solution for the manufacturing of the product and also limitations as to what can be produced. Possible solutions need to be discussed with our customers explaining the cost / benefits Discuss tooling technicalities and solutions with the factoryUnderstanding the manufacturing process that our factory uses to make the tooling – discuss manufacturing issues with the factory staff Discuss directly with overseas factories the UK customer tooling requirements Discuss with the French and Japanese factories any technical issues and delivery problems that might occur Produce technical quotations for the proposed solutions for customers Complete tooling quotations including technical specification, drawings and pricing for our demanding customers Learn the basic programming language for the Amada Turret Punch Press Learn how to create simple programs, using machine programming language to run the Amada Turret Punch Presses Produce samples and complete tests for punch tooling in the Amada showroom Using basic programming skills test punch tools to prove concept or to understand issues that have been experienced Produce samples of specific tools designs for customers to appreciate and understand the concept Training:Formal training is delivered at HWGTA, HWGTA located in Worcester (WR4 9GN): Years 1/2 is a combination of off the job training at HWGTA Training Centre as well as training on site with your employer. This includes 29-42 weeks within the training Centre plus 1 day per week in a classroom setting to cover practical and theory aspects and complete EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge Years 3/4 based full-time in company developing skills in preparation for the end point assessment to gain your Engineering and Manufacturing Support Technician Level 3 qualification You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment Additional training for functional skills in English and maths will be undertaken if needed There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme Training Outcome: Excellent prospects and progression including the possibilities of training and overseas travel Employer Description:Amada Group is an international market leading manufacturer, providing a complete solution of machines, tools, software, service, parts and finance for our customers. Amada UK, based in Kidderminster has in excess of 16 years experience of employing apprentices.Working Hours :Monday - Friday, 08:30 - 17:00 including 1 - hour unpaid lunchSkills: Communication skills,Attention to detail,Team working,Strong work ethic,Flexible attitude,Smart and professional,Enthusiasm & Self-motivated ....Read more...

Hairdressing Apprenticeship

Duties include: Assisting stylists - Learn firsthand from seasoned professionals Reception and answering telephone enquiries - Be the welcoming face and voice of the salon Greeting customers - Spread smiles and warmth to everyone who walks through the doors General salon duties - Dive into the heartbeat of a bustling salon Training: You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon The level 2 qualification in hairdressing includes consultation, shampooing/conditioning and treating the hair, cutting hair using a range of techniques, styling and finishing and colouring and lightening hair You do not need any formal qualifications to start the apprenticeship however, you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these functional skills alongside the apprenticeship with our bespoke learning modules You will receive training towards modules including: Consultations - Understand the client's vision and bring it to life Shampooing & Conditioning - Lay the foundation for gorgeous styles Colouring - Unleash your creativity Cutting - Craft precision This programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.Training Outcome: After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships, each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon Employer Description:At Joseph Hair & Beauty salon in Knightsbridge, the team of experts pride themselves on offering hair and beauty services in a hospitable and professional environment. They work with a philosophy that focuses on the individual, giving each client an excellent consultation in order to find the best look to suit unique personalities and styles. With a wealth of experience, specialist beauty therapist Joseph learned his craft by first spending 18 years on Draycott Avenue, maturing his skill and technique with a further 15 years in Beauchamp Place. The salon is ideally located in the heart of Knightsbridge, just a two-minute walk from the famed Harrods. His highly trained team deliver only the best service, whatever your beauty needs may be. From training with our Art Team to fighting women’s cancers with The Eve Appeal and providing beautiful hair of course… our Redcar hairdressing salon has a great buzz., Looking for a hair salon in Marske-by-the-sea? We’re only five minutes away. Scroll to download our full menu. We look forward to welcoming you in!Working Hours :Working days and times will be discussed with successful applicant.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience ....Read more...

Apprentice Technical Support Engineer

Principal Responsibilities 1. To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end-user hardware, software and associated services, from installation through to disposal.  2. As part of the team, help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales.  3. To assist the Technical Design Architect, Technical Operations and Deployment Officer or Technical Operations and Procurement Officer in providing schools with effective ICT Support. 4. To ensure that all redundant equipment is identified and disposed of in an appropriate manner in-line with the disposal policy. 5. To work on small-scale ICT projects or assist with and making a contribution to large-scale/ major ICT projects with supervision and assistance.  6. To provide advice and guidance to schools on all server, network and end-user-related matters, including testing procedures with supervision and assistance. 7. To comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. 8. To comply with security, change control and audit trail procedures for systems, software, licencing, integration and interfaces in accordance with information security policies and guidelines. 9. To respond to ICT problems within schools with guidance.  10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities. 11. To maintain the efficient operation and support of the school networks with guidance from senior team members. 12. Follow procedures for managing user and computer accounts in Active Directory / Open Directory / Office 365 and any other account stores. 13. Ensure servers in schools you are responsible for are backed up in accordance with One IT’s Offsite Backup Policy. 14. Ensure Anti-Virus software is configured and working on all devices in schools. 15. Encourage customers to keep hardware up to date with an emphasis on using business-class hardware from a list of approved vendors. 16. Deploy Apps from App Store and use MDM software with guidance as well as advise school on use of volume purchasing of apps. 17. Block and unblock websites where appropriate in Securly, according to e-safety with guidance from senior team members. Desired Requirements: • Full Driving Licence. • Access to a motor vehicle on a daily basis. Desired skills: • Excellent communicator. • Excellent telephone manner. • Excellent team player by providing assistance and support to colleagues in IT-related matters. • Ensure that a high level of customer service and support is provided to all internal and external customers. Entry requirements: The entry requirements are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining A Level 3 IT qualifications. Training Outcome:Potential full-time role for the right candidate after apprenticeship completion.Employer Description:Welcome to One IT Services and Solutions! We aim to help schools streamline and consolidate all their IT services into one place to help them achieve outcomes and be successful through their use of technology in their everyday working lives. Here at One IT, we pride ourselves on our excellent customer service and take a friendly yet professional approach to everything we do. One IT’s dedicated education team have over 20 years experience and we believe that healthy working relationships are key to maintaining and improving the quality of our services. We always aim to get to know our customers and provide a familiar voice at the end of the phone whenever they contact us for support, whether that’s for a general IT query, to book some training, or get help with their school MIS! We will provide custom and bespoke solutions to fit your IT hardware and connectivity needs, MIS training and support which is simple to use, easy to implement and budget friendly. Our accredited services are used by over 100,000 pupils, staff members and parents / guardians in schools across the UK.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience ....Read more...

Service Manager

Job Title: Service Manager – Nursing & Care Homes Location: Bognor Regis - Sussex Salary: £35.129 Contract: Full Time Contact: Sussex Team on 03333 22 11 22 Support people with learning disabilities to live full, happy lives. What you’ll be doing: Do you want to make a meaningful difference? Southdown is a not-for-profit provider of accommodation, care and support for 160 adults with learning and physical disabilities in our 23 supported living services and 4 residential care homes across Sussex. As a Service Manager, you’ll manage a deputy and a team of support workers delivering high quality care to residents. We welcome applications from candidates with previous experience in roles such as Service Manager, Care Home Manager, Deputy Manager Learning Disabilities, Assistant Manager Learning Disabilities, CQC Registered Manager. Perks and benefits: · Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. · Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. · Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. · Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. · Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. · Paid bank holidays: or paid time in lieu for any bank holidays worked. · Unsociable hours uplift: extra £4.20 per shift for waking nights. · Sleep-in shifts: £61 per sleep-in shift (11pm-7am). Key Responsibilities: · You’ll maintain an excellent standard of practice and are brilliant with people, ensuring our clients and staff thrive. · Clients may present with challenges or have complex health needs – you’ll support and lead staff to work professionally and compassionately. · Ensure the service provides excellent support and maximises choice, independence and inclusion for all clients. What you need for the role: · Previous experience working in a management role (as a deputy manager or above) within a Learning Disabilities service or care home, including safeguarding, risk management and health and safety. · Experienced working with clients with learning disabilities who may present with challenges, following positive behaviour support principles. · A passion for leading teams in the provision of outstanding care. · NVQ / diploma level 3 or above in Health and Social Care. · Understanding of CQC requirements – you’ll be the registered manager, with great organisational support including a central CQC compliance manager. · A Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown. What would be nice: · Understanding of Makaton or non-verbal communication. · A full manual driving licence is preferred as you may need to drive our service vehicles to help keep our clients connected to their community. · Experience managing an operational service budget, including resource management to ensure staffing levels meet client needs while keeping within budget constraints. · Experience managing a learning disabilities service with a good or outstanding CQC rating. Training: You will receive ongoing training and coaching from your manager, as well as specific training courses throughout the year to help you develop your management skills and foster upwards career progression. Support will be provided for you to gain your Level 5 Diploma in Health and Social Care. How to apply: We’re a psychologically informed organisation where the well-being and happiness of our employees matter, and that’s why we’re committed to creating a compassionate work environment where everyone feels valued, respected, and inspired to do their best. If you share our values and want to work for an organisation that helps change lives for the better, we want to hear from you! ....Read more...