Purpose of the Job:
To provide an effective and efficient clerical and welfare support to the school, including to support the Office Manager when required
To ensure the office is well organised and efficiently run
To develop constructive relationships and communicate effectively with staff, parents, carers, other agencies and professionals, maintaining confidentiality and adhering to data protection at all times
To contribute to the overall ethos, work and aims of the school.
To have a due regard for safeguarding and promoting the welfare of the children and young people and to follow all associated child protection and safeguarding policies as adopted by the school and the Local Authority
Duties and Responsibilities:
Welfare:
To administer First Aid to pupils as required, in keeping with the school’s policy
To liaise with parents regarding pupils’ sickness/injury
To assist with the general welfare of pupils
Attendance:
To input information on Arbor from the registers, such as notes of absence, hospital appointments etc.
To monitor and manage pupil attendance levels and work closely with the Attendance Officer as and when necessary, e.g. to confirm all absent children for first day calling
Maintain pupils’ personal data in the data base
Manage pupil records ensuring data is kept up to date on the database. Also entering new entrants and amending records as necessary under the supervision of the Deputy Headteacher
To organise and compile the move from infants School to Junior School which are allocated for the new school year under the supervision of the Admissions Officer
Reception/Administrative/Clerical:
To be a point of contact for both telephone and face to face enquiries and take messages where appropriate
To ensure school security arrangements are always complied with, including the issue of visitor’s badges and signing in
To sign in students in the late register and sign out children during the day for varying purposes
To ensure that the office is kept tidy and well organised
To accept and sign for deliveries as appropriate
To provide general clerical and administrative support including, filing, photocopying and reprographics
To respond to emails and telephone enquiries as required
General:
To work within school policies and procedures
To ensure that children’s personal files are up to date by filing all necessary paperwork
To carry out other duties which may be required from time to time to meet the needs of the service commensurate with the job
To contribute to the provision of an effective environment for learning
To support the promotion of positive relationships with parents and outside agencies
To attend skill training and participate in personal/performances development as required
To take care for their own and other people’s health and safety
To be aware of the confidential nature of issues
The above duties are neither exclusive nor exhaustive and the postholder may be required to carry out such other appropriate duties as may be required by the Head of School within the grading level of the post and the competence of the postholder.Training:
Full on-the-job and off-the-job training will be delivered and supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:This is a fantastic opportunity for long-term progression within the school environment. Upon successful completion of the apprenticeship, you could establish your career in the school and even have the potential to progress to an Office Manager role in the future!Employer Description:Outstanding School where children flourish. Our staff members are committed to delivering high quality teaching and pastoral care. We endeavour to provide a stimulating blend of inspiring learning which challenges every child to exceed their potential. Our aim is to help pupils become enthusiastic, independent learners who want to make a positive contribution to their community.
We are committed to working in partnership with parents and carers. We encourage early communication and are able offer a wide range of support to families to ensure our pupils arrive at school ready to learn.Working Hours :Hourly Rate: £7.55 per hour.
Working Hours: Monday to Friday, 08:00 am to 4:00 pm- with 1-hour unpaid lunch break. Term-Time Only. You will be required to work 35 hours each weekSkills: Communication skills,IT skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Awareness of confidentiality,High level of integrity,Trustworthy,Commitment to safeguarding,Discreet,Adaptable,Resilient,Fluency in English....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers' wishes.
Notice of dates is agreed well in advance of a site visit.
Training and assessment are conducted both on and off-the-job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Administration & Office Support:
Carry out general administrative tasks including word processing, filing, photocopying, and scanning
Maintain accurate pupil records on the school’s management information system (e.g. Arbor)
Support with the preparation of letters, reports, newsletters, and other documents
Assist in the organisation of meetings and school events, including note-taking where required
Communication & Front Office Duties:
Act as a first point of contact for visitors, parents, and staff, providing a professional and welcoming service
Answer telephone calls, take messages, and respond to enquiries in line with school procedures
Manage incoming and outgoing mail
Pupil & Staff Support:
Help maintain attendance registers/school meals, student attendance and pupil records
Assist with the organisation of school trips, clubs, and extra-curricular activities
Provide administrative support to staff as required
Exams Support (under guidance of the Exams Officer):
Assist with the preparation and organisation of exam timetables, seating plans, and notices
Help prepare and distribute exam materials to staff and pupils
Support with the entry and registration of candidates for external examinations
Provide administrative support during exam periods, including maintaining accurate records
Ensure exam policies and procedures are followed in line with awarding body regulations
Finance & Resources (under supervision):
Support ordering and stock control of office and classroom supplies
Assist with processing invoices, receipts, in line with school financial procedures
Compliance & Confidentiality:
Follow safeguarding, child protection, and data protection policies at all times
Maintain confidentiality regarding information relating to pupils, staff, and families
Training:
Business Administration level 3
20% off the job training
Tutor support via online platform
Training Outcome:Permanent role considered on completion of the apprenticeship.
Level 5 school business professional apprenticeship available. Employer Description:Wightwick Hall School is a place where young people are supported to thrive, achieve and develop the skills they need to lead successful, independent lives. I am committed to building on the strong foundations already in place and ensuring that the school continues to be a nurturing, aspirational and inclusive environment – one where every student is ready to learn, respectful in their relationships, and safe in all they do.Working Hours :Monday to Friday - Term time only
37 hours per week total
Daily hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday, 8.00am-5.00pm
(With 1 hour for lunch)Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
To provide front line reception support and work with other members of the team in dealing with telephone, email, postal and visitor enquiries
To help support, maintain and monitor room-booking systems for the meeting rooms and equipment hire including preparation of hospitality services and room hire invoicing
After training, support the Volunteering Drop-In Service in providing ad hoc 1-2-1 interviews with clients to help them decide on the right volunteering opportunities for them
To record a variety of data, using appropriate software packages and generate reports as required. To create on-line surveys as part of market research activities
To attend VAC team meetings and take minutes as required
To work with the Office and Personnel Manager to review and update policies and procedures and to update and refresh organisational filing methods
To monitor the usage of stationery, toners and fair-trade refreshments and to regularly order replenishments, sourcing competitive quotes from suppliers
To provide support at VAC events, outreach and Get Involved Coventry project activities as required
To promote the benefits of the Coventry VCSE Alliance by liaising with voluntary and community organisations to keep information and records up-to-date and share information about services
To work with the Volunteering Coordinator to maintain the Get Involved Coventry website
To work with the Communications Office to help prepare marketing and publicity material and to undertake marketing campaigns
To support the updating of the VAC website and preparation of regular e-bulletins plus ad-hoc e-mailings as required
To support VAC’s social media activity, preparing posts and tweets and monitoring responses
To take photographs/videos of organisational activity for use in promotional material or impact reports
Training:
Weekly attendance to Business Administration classes at Coventry and Warwickshire Chamber Training Centre
Training Outcome:
Completion of this Apprenticeship could lead to a permanent position within the business
Employer Description:VAC seeks to encourage resilience in communities, supporting people to build their capacity and enabling them to do more for themselves. VAC believe that reducing health inequalities through the targeting of resources based on need and investing in prevention and early intervention can have a significant impact, improving both health outcomes: wellbeing, mental health and social relations and increasing productivity and educational attainment.Working Hours :30 hours per week - During office working hours - tbc.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Deliver a quality reception service, dealing directly with patients, relatives and carers either face to face or by telephone. Reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g. visit requests)
Facilitating efficient lines of communications between patients and clinicians at all times
Manual filing of information and documents where appropriate
Extensive use of the medical centres computer system and other computer software such as MS Word, Excel and Outlook.
To use and amend (where appropriate) the computerised appointment system.
Retrieval of information as required from both computer and manual systems.
Responsible for the internal and external mail distribution and delivery (this includes ensuring specimens for pathology are ready for collection)
Ensure that the information resources in the practice premises are regularly updated and kept in a tidy and orderly manner
Ensuring adequate stocks of information leaflets, certificates and prescription forms are maintained and ordered when appropriate
Observe a strict code of confidentiality at all times
To work within the practice’s agreed policies and guidelines and where appropriate, commenting on and contributing to changing such policies
Attend practice meetings or other meetings if required
Signposting patients to other services as appropriate
Querying prescription details with patients / carers etc
Getting prescriptions signed by GPs when required
Carry out general health and safety checks around the building
Providing administrative support for the whole team
Ensuring the internal communication system is kept up to date
Inputting data using various computer software
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:Progression to Administrator within the surgery.Employer Description:A busy and friendly GP Surgery. We are in a purpose built surgery
building. We have more than 5000 patients registered with us. We
have 10 members of staff ranging from doctors / nurses / physio /
admin staff and other health care professionals. You will be joining
our admin team consisting of four members of staff, who will be at
hand to assistant you.Working Hours :Monday to Friday.
Shift system that could be 8am – 3pm / 9.30am - 5.30pm / 10.30 –
6.30am.
May include weekend work.Skills: Communication skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Maturity,Trustworthy....Read more...
City Electrical Factors carry comprehensive Electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Working within Sandwell MBC - Registration Services, your duties will include:
Duties will relate to the registration of all births, stillbirths, deaths, marriages, civil partnerships, burials, cremations, exhumations and memorials in Sandwell. Attendance at marriage, civil partnership, civil ceremonies and funerals at various approved premises and council managed facilities within the borough
You will be meeting members of the public, face to face on a daily basis
You will cover a wide range of duties, to include, searching and data input of historical indexes, preparation of certified copies of entries, dealing with enquiries from the public either in person, by telephone, email or in writing and reception duties
To support the meeting, advising and supporting of the bereaved on all aspects and services relating to their loss
To liaise with other staff in the organisation of cremations, interments and the management of memorials
To assist with cashiers duties and in the day-to-day management of the cash receipting system, taking sums of money for certificates, searches and services supplied by the Registration Service by cash, cheque or credit card
Assist with the raising of invoices and orders, receipting cash and issuing receipts
Carrying out word processor duties as required. This will include entering paperwork on to a bespoke administration system to a daily deadline, and the production of legal documentation in connection with the services provided
Assist in meetings with the bereaved and the provision of funeral services and memorials
The duties allocated to this post are such that the employer may from time to time expect the post holder to co-operate in undertaking these duties outside normal working hours, in which case time off in lieu will be given
To ensure that the Council's administrative procedures, systems, standing orders and financial regulations are adhered to
To comply with policies of Sandwell MBC
To carry out any other duties relevant to the post
Training:Customer Service Practitioner Level 2.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 15-month contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Neat handwriting,Maintain confidentiality,Data Protection,Flexible attitude....Read more...
Hours per week: 28 hours
What's the role?
To manage a varied caseload of complex investigations referred to the Anti-Fraud and Corruption Team and ensure that cases are investigated to a high professional standard and in accordance to statutory requirements.
To produce comprehensive, high level written reports from investigations that include both conclusions and recommendations for the Director of the relevant directorate.
To ensure that fraud & corruption is prevented, detected and investigated.
To ensure that appropriate recommendations, sanctions prosecutions were applicable are applied effectively.
To perform the responsibilities of the post in a way that is consistent adds value to the core objectives and values of the section and the organisation.
Responsibilities
Self-manage a varied caseload of reported allegations of fraud or irregularities against the organisation by members, employees, contractors, clients, or customers in order to deliver the service in accordance with legislative requirement, the Divisions service plan, policy requirements, internal disciplinary procedures and any other requirements as determined by the A-FACT Manager.
Undertake the investigation of complex cases to a high professional standard, delivering an effective and efficient service which complies with legislative requirements such as employment legislation, the Criminal Procedures and Investigatory Act 1998, Regulation of Investigatory Powers Act 2000 (RIPA), Human Rights Act 2018, Fraud Act 2007, Police and Criminal Evidence Act 1984(PACE), Data Protection Act 1998(DPA), Road Traffic Act 1975, Housing Act, Health & Safety at Work Act and other relevant legislation as appropriate.
Carry out all investigations with due regard to internal policies and procedures.
To manage the National Fraud Initiative (NFI) bi-annual exercise and ensure that it is undertaken in a timely and efficient manner.
Undertake interviews of officers, members, clients, contractors, partners and customers in a professional manner and in accordance with best accepted practices.
Where interviewees elect not to have their interview tape recorded, undertake contemporaneous note taking of such interviews and ensure that notes taken are agreed by all parties.
Ensure that sensitive situations and confrontational matter are addressed using tact and diplomacy and that professionalism and confidentiality is maintained in all cases.
Maintain accurate computerised and manual records of investigations, ensuring that these records are kept securely at all times
Collate, analyse, preserve and present evidence of investigations for internal disciplinary hearings or any legal proceedings as appropriate.
Undertake joint working with the police during arrest and search of suspects property, This may involve unsociable hours and for health and safety reasons, it may be required that a stab/bullet proof vest is worn. To attend police station to process and interview arrested suspects.
Undertake the role of disclosures officer for cases where a legal proceedings are undertaken in accordance with the Criminal Procedure and Investigations Act 1996.
Undertake Pre employment vetting for high risk positions, validating information supplied by prospective employees, identifying any discrepancies and making recommendations where applicable.
Maintain a working knowledge of legislation affecting welfare benefits such as Housing and Tax Benefits and refer any cases from Pre-employment vetting to the Revenues section where there are discrepancies that affect any benefits, discounts, disregards and exemptions claimed.
These maybe documents that are presented for recruitment purposes, or for the purposes of accessing services. Document examination may also be required during interviews, visits or while executing search or arrest warrants.
Represent as a witness for disciplinary hearings, professional body conduct hearings and attend Court as a witness when summoned.
Determine strategies to enable the implementation, organizing and carrying out of special projects such as the NFI or Fraud Awareness Training, or any other proactive Anti-Fraud campaigns. Liaise with other sections within the AFACT and external partners to raise the profile of the team and promote corporate anti-fraud strategies.
Design, create, prepare and deliver specialist fraud awareness training to educate members, managers and staff in empowering them in implementing the objectives towards fraud .
To provide a fraud advisory response service for telephone and written enquiries from both internal and external customers.
To keep abreast of developments of investigatory methods and legislative knowledge relevant to the duties and responsibilities of the post of Special Investigations Officer.
To undertake visits during normal working hours and out of hours as necessary to achieve the objectives of an investigation.
Undertake covert directed surveillance (foot, mobile and static) on suspects. To be conducted within the parameters of the Regulation of Investigatory Powers Act 2000 and the Human Rights Act 1998.
Liaise with the Press Office to publicise the results of successful prosecutions, to promote deterrence to fraud.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
City Electrical Factors carry comprehensive electrical stock and is run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in Trade Supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch).
If over 18 you may wish to join their Saturday rota this will be 1 in every 3rd Saturday but will be paid overtime for these hours.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Maximeyes is a dynamic and vibrant consultancy firm, specialising in the energy and communications industry. We work with corporate businesses and purchasing associations from across the UK. You have the chance to join one of the most trusted and respected Business Utility Consultancies in the UK.
The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO. This position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
Responsibilities:
•Managing the CEO’s diary and organising meetings and appointments (business and personal), often controlling access to the CEO•Booking and arranging travel, transport/ transfer and accommodation.•Reminding CEO of important deadlines by implementing and maintaining admin procedures•Producing timelines and reviews of projects•Liaising with staff, suppliers and clients on behalf of the CEO•PA duties will extend to the maintenance of the CEO's personal life, such as ensuring the car MOT & service is up to date, hiring cleaners/ maintenance workers for his home•Travel arrangements may occasionally include family travels and bookings•Collating and sorting CEOs' monthly expenses.•Take minutes during meetings and send follow-ups, ensure that tasks are logged, and actions are completed•Draft, review and send communications on behalf of the CEO•Acting as the point of contact between the CEO and internal or external colleagues/ parties•Arranging dinners, social events and public appearances•Researching new projects and creating & submitting business award applicationsTraining:Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd.
All training will be carried out within the workplace during working hours.
Full training will be given, leading to a recognised Business Administrator Level 3 Apprenticeship Standard.
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent).
Training Outcome:The career path for a Personal Assistant is an exciting one. If you prove you are good at your job, excel in organising and multitask brilliantly, you will reap the benefits of your hard work with a permanent role at the end of your apprenticeship!Employer Description:The Maximeyes Group, established in 2004, has evolved to encompass companies within Utilities, Recruitment and Property Sectors.Working Hours :Monday to Friday 09:00- 17:30 (1/2 hour unpaid lunch).
There will also the chance to work remotely on occasions.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Polite,Enthusiastic and positive,Excel skills,Confident & outgoing,Professional telephone manner,High level organisation skills,Proactive working manner,Motivated....Read more...
Responsibilities:
The apprentice will represent Arctec within the local business community, raising awareness of the company’s services and how they can support local organisations, with the aim of generating new customers.
They will travel as required to attend networking events with local businesses, either in person or online, and confidently demonstrate what Arctec does during 1-to-1 meetings.
The apprentice will also collaborate with other team members on larger contract and tender applications, contributing both in writing and in person where needed.
This role involves communicating with potential and existing customers via video calls, in-person meetings, written correspondence, and telephone conversations.
Additionally, the apprentice will research, identify, and contact new potential customers, passing these opportunities to other team members to complete the sales workflow.
Skills and Attributes:
Follow and continuously improve the company’s go-to-market strategies.
Confidently represent the company in person at meetings and networking events.
Communicate professionally with potential customers via outbound calls and other channels.
Demonstrate a basic technical understanding of Arctec’s products and services (training provided).
Use Mac OS and Microsoft Office 365 effectively.
Deliver excellent customer service at all times.
Manage time efficiently and stay organised to meet deadlines.
Show initiative and work effectively both independently and as part of a team.
Maintain exceptional attention to detail across all aspects of work.
Share a broad interest in music, as it’s a valued part of Arctec’s culture.
Take an active interest in sustainability and demonstrate care for the company’s environmental impact.
Role and Position:
During the initial training period, the apprentice will be based on-site at Arctec’s office, with the opportunity to work remotely one day per week (Wednesdays) once training is complete.
The apprenticeship training element will also take place on Wednesdays each week.
On-site parking is available. Although there is a nearby train station, the role will involve attending in-person events to represent the company, so the ability to travel by car is essential.
This role includes a six-month probation period.Training:On the job training.Training Outcome:Long term career opportunity to help shape the sales process at Arctec.Employer Description:Arctec specialise in helping businesses get the most out of their data. They help businesses by building bespoke software, integrating software, automating workflows and providing insightful reporting.Working Hours :Monday - Friday, 9.00am - 5.00pm.
1 hour lunch break unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Time management,Confident....Read more...
Successful candidates will deal with all aspects of Council Tax, working in accordance with statutory regulations and/or discretionary policies.
The role will be varied as you will be dealing with a wide variety of people and ICT systems, being responsible for data input and the processing of information, providing advice and ensuring residents receive accurate bills and correct benefit payments.
Alongside your role in the Council Tax team you will be working to complete the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship qualification through The Institute of Revenues, Rating and Valuation (IRRV). On successful completion of the apprenticeship, you will also be awarded the Certificate of Local Taxation, Revenues and Welfare Benefits (Tech IRRV).
The apprenticeship will take approximately 18 months to complete through a blended approach combining virtual training days, online webinars, work shadowing and workplace mentoring.
More specific responsibilities include:
Process amendments to the Revenues systems, including changes in liability, discounts, premiums and exemptions and direct debit/instalment requirements, new properties, provisional bandings.
Answer queries regarding Council Tax liability, discounts, premiums, disregards, exemptions, recovery and enforcement action, by telephone, in writing and via Citizen Access Platform.
Negotiate and monitor arrangements, within agreed guidelines, for payment of arrears of Council Tax and determine any relevant action including enforcement action such as referral to an Enforcement Agent, Attachment of Earnings, and recommendation for write off.
Assess, award and review, in accordance with legislation and within agreed guidelines, discounts, premiums, disablement reductions and exemption claims; identify and report more complex cases to the Revenues Manager.
Prepare cases for Magistrates Court and attend court in order to make arrangements, within agreed guidelines, for payment of arrears of Council Tax and Committal proceedings.
Prepare and refer cases to the Council’s Legal Department for Charging Order proceedings.
To liaise with other council departments and external agencies.
To identify, prepare, check and authorise, within agreed. guidelines, refunds on Taxpayers accounts or refer for verification/certification and to transfer or reallocate moneys between taxpayers’ accounts /funds.
Take secure debit and credit card payments in accordance with regulations.
Identify where additional ratepayer care and support may be required, and signpost/refer accordingly to internal and external welfare support services.
Trace absconded debtors using all available methods, including conducting credit searches, land registry searches and making appropriate contact with any known employers, former landlords and other local authorities.
Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.
Training:Online, blended learning with live & recorded training/webinars.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to apply for permanent employment in the Council Tax team.
As you approach the end of your apprenticeship, you will also receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England.
All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves.
Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday - Thursday, 9.00am until 5:00pm.
Friday, 9.00am until 4:40pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Eager to learn,Can-do attitude....Read more...
PART-TIME PURCHASE LEDGER ASSISTANT – CREWE - £13.50 PER HOURWe are working with a fantastic company based in Crewe. Having been established for many years, our client has continued to grow and are a market leader in their industry.They are now recruiting for an experienced Part-Time Purchase Ledger Clerk to join their team on a Fixed Term Contract. Starting in October, the contract will continue until early 2027.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow. A market leader in their field, their customers are King but so are their employees. Our client, truly looks after their staff, recognises hard work, achievements and dedication. They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.PART-TIME PURCHASE LEDGER ASSISTANT JOB PURPOSEAre you organised, detail-oriented, and looking for a flexible part-time role in finance? We’re seeking a Purchase Ledger Assistant to join a friendly Finance Team in Crewe on a fixed term contract to cover maternity leave. Reporting to the Management Accountant, you'll play a key role in supporting our small finance office and you'll be responsible for ensuring the accurate processing of purchase invoices, supplier payments, and account reconciliations.PART-TIME PURCHASE LEDGER ASSISTANT KEY RESPONSIBILITIES:
Process and organise purchase invoices, matching them to goods received notes and purchase ordersInput invoices into the purchase ledger and obtain necessary authorisationsReconcile supplier statements and resolve queriesPrepare payments to UK and foreign suppliers twice monthlyAssist with month-end accruals and prepaymentsMonitor the Admin mailbox and maintain tidy supplier accountsSupport general financial duties as required
PART-TIME PURCHASE LEDGER ASSISTANT KEY REQUIREMENTS:
Strong organisational and time management skillsExcellent communication and telephone mannerAbility to work under pressure and meet deadlinesMedium-level proficiency in Microsoft Excel and WordBasic accounting knowledgePrevious experience in an office environmentWillingness to learn bespoke accounting and SAP systemsHigh level of confidentiality and attention to detailIdeally, but not essential have experience working in a purchase ledger roleConfident, friendly and self-motivatedExcellent PC skills
PART-TIME PURCHASE LEDGER BENEFITS AND PACKAGE:
Salary £13.50 per hoursWorking 16 hours per weekWorking Hours to be negotiated and agreed between 8am-5pmExcellent training and development on an ongoing basis25 days holiday plus bank holidaysChristmas shutdownDeath in service coverOn-site parkingRewards scheme which includes discount holidaysAn open, friendly, supportive working environmentGenuine opportunity for career progressionCompany events twice a yearCycle to work schemeReward and recognition awardsOnline wellness centre
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyPART-TIME PURCHASE LEDGER ASSISTANT – CREWE– £13.50 PER HOUR....Read more...
Are you ready to start a meaningful career? Broadstone have an opportunity to join their multi award-winning business.
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken• Collating periodical client information/reports• Contributing to scheme event activities or projects• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
What we are looking for:• Educated to A Level or equivalent• Ability to demonstrate strong numeracy skills• Commitment to completing apprenticeship qualification• The successful candidate must, by the start of the employment, have permission to work in the UK
We offer:• Competitive salary• 25 days holiday plus bank holidays (with option of buying more)• Generous pension scheme• Fully supported study program• Health cash plan (Level 1)• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)• Social events• Volunteering opportunities
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will beTraining:Level 3 Pensions Advisor apprenticeship standardTraining Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
Role Purpose:
Provide support to the MFB sales team by case managing files accurately within prescribed timescales, ensuring excellent customer service. Support other Case Managers to help the company achieve its objectives.
Key Responsibilities:
Build and maintain effective relationships with new and existing clients
Act as the first point of contact for clients, lenders, and conveyancers at all stages of the mortgage process
Respond promptly and accurately to telephone calls, emails, and correspondence
Liaise with Mortgage Consultants to update progress and resolve queries
Escalate specific issues to the Line Manager for discussion and resolution
Embrace and contribute positively to the firm’s Mission, Vision, and Values
Work within prescribed procedures and practices
Input, update, and maintain data so systems and files reflect current positions
Produce written correspondence and documents using standard formats
Manage diary systems to monitor cases and progress chase as needed
Follow case progress from initial application through legal completion and beyond
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:We want all candidates to progress onto the Level 3 Mortgage Adviser. We are hoping that all candidates will remain full-time employed with us after their apprenticeships end.Employer Description:Independent, privately owned, Directly authorised, whole of Market Mortgage finance Brokerage.
Starting out small in 1990, we’ve grown to be one of the UK’s most respected and award-winning mortgage brokerages. Most importantly, we’ve kept the client at the heart of everything we do, and our independent, family-owned approach means we will always take the time and effort to understand our clients mortgage finance needs, and we have achieved the coveted 5/5 on Trust pilot
Specialising in all types of property finance including Buy to Let, Residential, Commercial, Holiday Lets, Development Finance, Commercial finance, Short Term / Bridging Finance.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,Team working,Initiative,Friendly,Confident....Read more...
Duties include:
Assisting stylists- Learn firsthand from seasoned professionals
Reception and answering telephone enquiries- Be the welcoming face and voice of the salon
Greeting customers- Spread smiles and warmth to everyone who walks through the doors
General salon duties- Dive into the heartbeat of a bustling salon
Training:
You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon
The L\evel 2 qualification in hairdressing includes consultation, shampooing/conditioning and treating the hair, cutting hair using a range of techniques, styling and finishing and colouring and lightening hair
You do not need any formal qualifications to start the apprenticeship however, you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these functional skills alongside the apprenticeship with our bespoke learning modules
You will receive training towards modules including:
Consultations- Understand the client's vision and bring it to life
Shampooing & Conditioning- Lay the foundation for gorgeous styles
Colouring- Unleash your creativity
Cutting- Craft precision
This programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.Training Outcome:
After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon
You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships, each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon
Employer Description:Our stylists are trained in the latest hair cutting and styling techniques and keep up-to-date with the latest hair trends for men and women. As an Aveda salon our expert hair colourists trust in Aveda which delivers long-lasting hair colour that is kinder to your hair, your skin and the environment! Aveda uses only products of the highest quality that are ethically sourced and, natural, taking much of their goodness from plants and flowers.
Our aim at Savas Aveda Hair salon is to deliver the highest levels of customer service and to ensure you leave our salon looking and feeling amazing!
If you’re looking for a special gift for a friend or loved one, you’ll be pleased to learn that we also stock a wide range of the finest hair products at our Savas Aveda Hair salon. Aveda Gift Boxes make a lovely gift – speak to one of our experienced staff who will be happy to make recommendations and ensure your gift is presented beautifully for that special person!
We look forward to welcoming you to our Fulham salon soon.Working Hours :Working days and times will be discussed with successful applicant.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
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Are you looking for a company that will encourage you to grow and improve?About the companyA rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative ,Responsibilities
1-2 years of User Desktop Support experience – i.e. solid desktop support skills.This needs to be either with an MSP or a candidate which has had sole responsibility of the IT department of a small company i.e. full end to end administration experience.
Core technology experience:
Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues.Microsoft Office – resolving customer issues on all versions.Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues).Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions.Smartphone email support (e.g. mailbox setup and synchronisation issues).A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user.Fluent in spoken and written English - required for telephone helpdesk calls and customer correspondence.
Essential Skills
At least 1- 2 year exp in support role Previous exp in MSPAD/O365/M/S
Benefits:
Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus.Bi-annual performance review with management to focus career progression.Pension.Remuneration of all work expenses.Microsoft training plan – study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification.Regular opportunities for overtime.Long service increases in holiday allocation – 1 day extra 1 holiday per 1 year of service.Other: Cycle to work scheme, Christmas & Summer Events + other social outings through the year.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Build and maintain effective relationships with all new and existing clients
Progress and update cases with clients, lenders, providers, conveyancers and estate agencies and deal with queries on a particular mortgage case at all stages of the process from successful DIP through to legal completion and beyond
Ensure timely, accurate and appropriate responses to telephone calls, tasks, enquiries or correspondence from clients, lenders or conveyancers
Liaise with mortgage advisers, apprising them of the progress of specific mortgage cases and seeking to resolve any queries arising
Liaising with directors and escalating any specific problems for discussion and resolution
Work within prescribed procedures and compliance practices
Input, update and maintain mortgage data so that systems and files accurately reflect the current position at all times
Produce written correspondence and documents using standard forms
Manage 360 task and workflow system to monitor cases and progress and chase as appropriate
Produce monthly reporting to the Directors of the business
Administer the compliance registers of the firm
Build and maintain relationship with network and keep abreast of new procedures and compliance directives
Keeping company and adviser files up to date
Ad hoc administrative tasks as and when required (i.e. - taking notes in meetings, scanning documents)
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP (UKFR) module 1 - awarded by The London Institute of Banking and Finance (LIBF)
Completion of CeMAP module 1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role
Training Outcome:Once completed the apprenticeship there is the opportunity of progression into becoming a full-time mortgage adviser. Further training would be provided.Employer Description:We are a dynamic Mortgage Brokers, Established in 2019, managing case files, within prescribed timescales and focusing on achieving excellent customer service at all times.
Our founding directors have over 50 years combined experience.Working Hours :Monday to Friday 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Initiative,Concientious/hardworking....Read more...
The Opportunity Hub UK is searching for a driven and ambitious Business Development Executive to join a well-established company within the PR sector. This Business Development Executive role offers a unique opportunity to combine lead generation with direct sales, playing a pivotal role in achieving ambitious monthly revenue targets. Here's what you'll be doing:Leverage a blend of inbound leads and innovative technology to identify new business opportunities, source potential clients, and acquire new customers within your designated sector.Become a brand ambassador, contacting senior PR and Communications professionals to introduce the company's services and establish valuable connections.Collaborate with the team to maintain a robust Customer Relationship Management (CRM) system, ensuring a well-organised pipeline.Act as a lead generation powerhouse, utilising your research and communication skills to identify and connect with prospective clients via email, phone, and video calls.Transition seamlessly between lead generation and direct sales, with a particular focus on promoting Software Services.Tailor presentations to each client's specific needs, highlighting key takeaways from consultations and showcasing the company's comprehensive service portfolio.Maintain meticulous records and generate insightful reports to provide accurate forecasts and track progress.Cultivate a robust pipeline of qualified leads to ensure a consistent flow of sales opportunities.Uphold the company's policies and procedures, actively contributing to achieving the company's mission and vision.Here are the skills you'll need:A minimum of 12 months' experience in B2B sales or lead generation, ideally within a consultative sales environment.Proven success in telephone lead generation and selling to B2B clients.A demonstrably strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales is highly desirable.Prior experience within a Media Intelligence or PR agency is a plus.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.A confident and persuasive approach, adept at negotiation and building rapport with potential clients.A keen analytical mind with a knack for problem-solving and strategic thinking.A genuine focus on customer needs, fostering positive and long-lasting relationships.The ability to make balanced decisions and prioritise effectively.A strong work ethic with a results-oriented mindset.Excellent command of the English language.A proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary and a lucrative commission structure.Ample opportunities for professional development within a supportive and dynamic team.A hybrid work environment, offering a flexible balance between office days and remote working.The chance to be part of a global organisation with offices worldwide, with potential relocation opportunities for high performers.An engaging and stimulating sales environment that fosters a spirit of collaboration and celebrates success.The Business Development Executive role sits at the heart of a company's growth strategy. In this dynamic role, you'll gain invaluable experience in lead generation, sales techniques, and client relationship management, all while making a significant contribution to the company's ongoing success. This role provides a springboard for a rewarding career within the exciting world of PR. Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we encourage you to apply!....Read more...
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation – One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance. There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client. • Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:• Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; • Experience providing employment legal advice within private practice or Consultancy, or;• A minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied employment law and HR issues• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development• Desirable experience in independently conducting meetings with employees
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. There is also the ability to purchase up to 10 additional days of leave per year!• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister....Read more...
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation – One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance. There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client. • Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:• Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; • Experience providing employment legal advice within private practice or Consultancy, or;• A minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied employment law and HR issues• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development• Desirable experience in independently conducting meetings with employees
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. There is also the ability to purchase up to 10 additional days of leave per year!• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister....Read more...
