This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.
As a Senior Debt Advisor, you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.
This full-time role offers a salary of £35,875 for 37-hour work week and benefits.
You will be responsible for:
* Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
* Assessing individual client needs and making appropriate internal and external referrals.
* Supporting the preparation and submission of Debt Relief Order (DRO) applications.
* Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
* Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
* Recruiting, onboarding and supervising volunteers and staff within the advice team.
* Maintaining accurate records and data using client management systems.
What we are looking for:
* Previously worked as a Debt Advisor, Debt Adviser, Debt Caseworker, Money Adviser, IVA Advisor, Money Support Advisor, Customer Service Advisor or in a similar role.
* Experience providing debt advice and handling complex financial casework.
* Qualified DRO Intermediary or willingness to work towards this within six months.
* Educated to degree level or holds a relevant advice or advocacy qualification.
* Awareness of the voluntary sector, with a sound understanding of the strategic and policy frameworks that shape the delivery of advice services.
* Familiarity with challenges faced by communities affected by financial hardship and social exclusion.
What's on offer:
* Competitive salary.
* 28 days annual leave plus bank holidays, increasing to 33 days with length of service
* Pension scheme with up to 4% employer matching contributions
* Access to discounted shopping and retail offers
* 1-2 work-from-home days available for administrative tasks, offered as part of wellbeing support (not contractually guaranteed)
This community-based role requires travel across London and is subject to Enhanced DBS and MoJ checks.
This is a fantastic opportunity for a Debt Advisor to join a purpose-led organisation and make a lasting difference through your expertise.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Duties include:
Prepare weekly, bi-weekly, monthly, and annual payroll
All payroll data entry tasks
Dealing with payroll queries
Calculating SMP, SSP, Tax & NI
Producing payroll reports
Documenting starters, leavers and holiday records
Answering telephone calls with clients
Creation of documents
Supporting other staff with their administration tasks
Training:Payroll administrator Level 3 Apprenticeship Standard:
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)
Training Outcome:
The opportunity to progress to a higher apprenticeship may be available
We are looking to develop an apprentice, with a view to offering a permanent position upon successful completion of the apprenticeship programme
Employer Description:AS Robins LLP is a payroll boutique offering a bespoke service to a wide client base of small to medium sized enterprises across the UK. We serve over 1,000 accounts, ranging from just a single employee, to as many as 500+. We pride ourselves on our ability to tailor a service to suit you, thus taking the stress and strain out of payroll / HR, allowing you to do what you do best – focus on your business.
Our clients range from domestic support/carers through to PLCs (UK and international) and entrepreneurial start-ups.
Many include professional accountancy firms, all of which benefit from outsourcing their payroll function to AS Robins, so that we can provide a bespoke service. Outsourcing saves you valuable time and we always adapt our services to you, or your end client’s needs.
Avoiding such distractions allows you to focus your efforts on the issues that are key to the profitable growth of your business.
Our team of payroll and HR professionals help businesses in a real-time working environment, utilising the latest advancements in technology to ensure we remain progressive and at the forefront of innovation in our industry.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To provide support to the Business Support Managers
To support development and management of the administrative systems
To support the provision of a proactive and confidential secretarial and administrative support service to the Director and, where time and priorities allow Heads of Service withing the department
To coordinate diaries and arrange appointments to utilise time to best advantage
To support the scheduling, organisation and servicing of meetings
To support production of quality documents and reports by ensuring a consistent format and presentation is maintained
To monitor correspondence, ensuring the timely provision of written replies on behalf of the Director or Heads of Service where required and take follow-up action where appropriate, redirecting if necessary
To operate a bring-forward system for the Director I Management Team and ensure ready access to all relevant papers and supporting documentation for meetings, interviews, etc
Alert the Director where there are areas for concern or urgent action
To receive telephone calls and personal callers on behalf of the Director, respond to enquiries where possible or refer the enquiry if appropriate
To maintain efficient, effective and confidential electronic and paper filling systems
To implement Departmental administrative policies and procedures
To liaise and work in close co-operation with Heads of Service, managers and support staff as required
To assist in the operational implementation of new processes resulting from policy development
To support the Director and other Departmental budget holders by ensuring dissemination of up to date and accurate budget information for discussion at divisional senior leadership team meetings
To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
To monitor the implementation of Health and Safety procedures and to raise any concerns or suggestions for revision with the Head of Service, supporting preparation of reports for the Director as required
To input data on relevant IT systems in an accurate and timely basis and to be aware both performance indicators this data contributes to and of the department's and council's Performance
To participate in and service departmental, corporate, cross departmental or multi-agency working groups as required
To undertake any other duties as required by the Director or Head of Service as appropriate to the grading of the post as required by management
To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
Training:
Level 3 Business Administrator Apprenticeship Standard
Flexible online learning
A combination of live webinars, self study, learning journals and online modules
Training Outcome:
This role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Independent working....Read more...
Your future starts here!Do you have a passion for HGV’s? Do you strive to deliver excellent customer service? Are you looking for a career with an industry leading brand? If so, you are in the right place. We offer a customer service apprenticeship that sets you up with a career for life.TruckEast is an established Scania dealer and one of the UK’s largest independently owned commercial vehicle workshop operators. Representing the Scania brand enables TruckEast to provide premium quality new and used vehicles for customers across their region. More than that, the Scania badge over their workshops sets the standard for the highest quality products and performance in both sales and aftersales. Operating from 13 dealer points, right across the eastern counties of England, TruckEast provide service and specialist aftersales support for all-makes of HGV, passenger vehicles, vans and all types of agricultural and industrial vehicles.Why choose a Scania apprenticeship?An apprenticeship scheme is one of the best ways to have first class on-the-job training and earn a regular wage. The award-winning programmes are run by education provider Remit – they’ll give you the chance to join a world-renowned company and gain a nationally recognised qualification.As part of the Scania Apprenticeship Programme, you will have the opportunity to gain new skills and knowledge whilst being the face of one of TruckEast’s branches. You will also receive excellent training at Scania’s state-of-the-art learning academy to further develop your new skills and knowledge to the next level. Through a combination of practical and theoretical learning; the apprenticeship programme is designed to make the most out of your potential.TruckEast is a dynamic and exciting work environment. If you are highly-motivated and enjoy responsibility, they want to hear from you!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.Great benefits package including:
30 days holiday each year rising to 34 with length of service
Fully funded training programme
Tablet provided to support training
Non-contributory savings scheme for each apprentice, which is paid out to each graduate after 10 years service
Private medical insurance
Enhanced employer pension contributions
Opportunity to complete Duke of Edinburgh Gold Award
Team days out
Mentor and manager support throughout
Employer Description:TruckEast is an established Scania dealer, and one of the UK’s largest independently owned commercial vehicle workshop operators.
Representing the Scania brand enables them to provide premium quality new and used vehicles for customers across the eastern counties.
With 13 dealer points, across Northamptonshire, Buckinghamshire, Cambridgeshire, Suffolk, Norfolk and Essex, they can provide specialist aftersales support. This means convenient, local access to a one-stop-shop for commercial vehicle servicing, repairs and maintenanceWorking Hours :Monday to Friday, 8.00am - 5.00pm or 9.00am - 6.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Excellent telephone manner,Initiative....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
As an Administration Apprentice at Change Grow Live, you will be working towards the Business Administration Level 3 apprenticeship, over the duration of 18 months, alongside your daily roles and responsiblities.
You will offer organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives. You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your roles and responsiblities will include:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
To ensure effective processing of correspondence/ data entry as required
To minute take at team and other meetings
To collate, monitor and report data/information & statistics as required
To maintain and assist with the setting up of a general filing system within the project
To monitoring and order office stationery/requirements
To maintain and balance local petty cash systems under the direction of the Senior Administrator
To carry out photocopying as required
To ensure that admin, record-keeping and communication within the project are maintained
To undertake prescription administration duties as required
To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc
Change Grow Live offer some fantastic benefits which include:
Health Checks
Help paying for childcare
Cycle to work scheme
Food intolerance and allergy testing
Gym flex
Life insurance
Will Writing Service
Employee assistance programme
Your operational sites will include; Change Grow Live, 1st and 2nd Floor, 20 Manchester Road, Huddersfield, HD1 3HJ, and Change Grow Live, 3 Wellington Street, Dewsbury, WF13 1LY
Please note that before employment can commence an enhanced DBS check will need to be carried out.
To allow all interested candidates to apply for this position, contact will be made to discuss your application, following the vacancy closing date on 13th July 2025.Training:
Business Administrator Apprenticeship Level 3 Apprenticeship Standard
Functional Skills in maths and English
Training Outcome:
On going training and development
Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Team Working,Organisation Skills....Read more...
Sacco Mann are working with a leading law firm in Lincoln who are looking for a proactive and detail-oriented Legal Assistant to join their busy Conveyancing team in Lincoln. This is an excellent opportunity to become part of a reputable and supportive law firm offering genuine career development and a positive working environment.
Key Responsibilities:
Typing legal correspondence, reports, and other documents
Opening and closing client files
Scheduling and managing client appointments
Supporting the progression of conveyancing matters under supervision
Updating third-party portals, including the Land Registry
Handling telephone calls, taking accurate messages, and ensuring timely follow-up
Assisting with contract exchanges and progressing matters through to completion
Working collaboratively with the team and using initiative to meet deadlines
About You:
Ideally 2 years’ experience in a law firm or similar professional environment, preferably within residential conveyancing
Excellent organisational and communication skills
Strong attention to detail and ability to prioritise a busy workload
Able to work effectively under pressure and meet tight deadlines
Confident in coordinating work and contributing to team success
Reliable, motivated, and committed to delivering excellent client service
What We Offer:
Competitive salary
Free parking
Medical cash plan (covering dental, optical, and more)
Generous holiday allowance, including Christmas
Additional day off for your birthday
Volunteering Day
Enhanced maternity and paternity pay
If you are interested in this Residential Conveyancing Assistant role in Lincoln then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.....Read more...
My client an award winning Legal 500 Boutique law firm provide a range of legal advice to both private individuals and businesses across the North East of England.
Due to continued growth, they are looking to recruit a Residential Conveyancing Assistant for their Penrith office to assist Conveyancers in the management of caseload through dealing with file related queries either face to face or by telephone and assist in the processing of matters on a timely and cost-effective basis.
In terms of benefits, salary is £25k and include the following extras:
- Bonus scheme
- Employer contribution to pension at 4%
- 25 days holiday entitlement per year with an additional 3-day non-contractual leave for Christmas
- Free annual flu injection
- Rewards - employee discount platform
- Employee Assist - access to personal, legal, and financial issues, support and counselling and GP helpline.
- £50 gift card on your birthday with along with a late start or early finish
- £50 gift at Christmas
- 5 extra days paid leave on your 5-year anniversary
- Death in service benefit of 3 x salary
The purpose of the role is to support the Conveyancers in the maintenance of purchase, sales, re-mortgage, transfer of equity (both freehold and leasehold) files by effective file management while ensuring that clients are kept up to date and dealt with efficiently and that appropriate legal matters are raised and dealt with. You will attend to clients, taking instructions, providing full support to the fee earner - collating, sending, checking documentation to all parties involved in transactions.
This is a fantastic opportunity for someone looking to progress their career, this firm offer long term career aspirations. As you can see from the benefits they offer, this is a law firm that genuinely looks after their people!!!!
If you are interested in the above Residential Conveyancing Assistant role and would like to know more, please call Tracy Carlisle on 0161 9147357 or forward your most recent CV to t.carlisle@clayton-legal.co.uk
Refer a family member, friend or colleague and receive £500 in vouchers!!! Ask me for details. Terms and conditions apply.....Read more...
Here at Wessex Solicitors, we are criminal defence specialists and no day is the same. There is a family feel within the small, friendly team and lots of support given by experienced staff, who have been working in the industry for years. We aim to always provide a personal and effective service to clients, offering legal support for some of the most serious crimes. Wessex Solicitors work with clients right through from police arrest to magistrate’s court and to crown court. If you have a passion for the legal sector and would like to have progression in the future, this could be the role for you.
The Office Administrator Apprentice will be responsible for the following duties:
Filing, scanning and photocopying documents
Meeting and greeting clients when coming into office
Monitoring emails
Answering telephone calls, transferring to staff and taking messages
Taking and distributing team meeting minutes
Collating case management files and sending to appropriate staff
Data entry including time recording
Digital dictation typing
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.Training Outcome:Excellent future progression opportunities, including roles such as legal secretary.Employer Description:At Wessex Solicitors Ltd, we are a well-established team of Criminal Defence Specialists with a wealth of experience in Criminal Law. We operate 24 hours a day, 7 days a week and 365 days a year. For many years we have built a reputation for providing experienced representation to our clients on an individual basis. We look forward to receiving your application!Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,Willing to listen and learn,Enthusiastic and driven,Good at retaining information,Fantastic work ethic,Punctual and professional,Passion for the legal industry....Read more...
This Apprentice role plays a crucial part within the organisation by serving as an integral member of the administration team. It provides vital support to EDS, ensuring that administrative processes run efficiently and effectively. By contributing to the smooth operation of daily tasks and supporting broader departmental objectives, the role helps maintain high standards of service and supports the overall success of EDS within the organisation.
Key Responsibilities Include:
Communicate with staff members/deaf clients in BSL
Provide diary management support where requiredMaintain a high level of discretion and confidentiality at all times
Screen calls and face to face enquiries
Coordinate meetings and take minutes
Follow up on actions taken from meetings
Support with event planning and organisation
Project work including research
Administering fundraising and donations
Deal appropriately with correspondence
Maintain emails and mail where required
Produce reports and presentations
Other ad hoc duties as required
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possible permanent employment, on completion of apprenticeship.Employer Description:The Empowering Deaf Society was established in 2009 It is a provider of community-based support services, advice, advocacy, education, and wellbeing projects, covering the Deaf community across London, with a focus on Deaf migrants, young people, women, and those from ethnic minority backgrounds.Working Hours :Monday - Friday (negotiable), 5 days a week- 6 hours per day.
4 days a week- 7.5hours a day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Time Management,High level English Proficiency,Telephone Manner/Skills,British Sign Language,Empathy and Compassion,Motivated,Kind....Read more...
As a paralegal, typically we will provide training and expect the apprentice to learn the following:
Carry out office administration, including billing and writing letters
Organise diaries, schedule meetings and respond to telephone queries
Write first document drafts, such as contracts, and proofread documents
Conduct legal research
Analyse and input legal data
Organise case files, attend court inquests and tribunals, transcribe legal opinion and compile litigation bundles
File documents at court
Network with clients and build valuable relationships
Contracts and legal documents
Complete official documentation and write reports on cases
Take witness statements
Attend meetings with experts or claimants along with the supervisor
Training:
The successful apprentice will complete a full Level 3 Paralegal Apprenticeship Standard qualification through Birmingham Metropolitan College
The apprentice will complete a minimum of 6-hours per week of training and will have an assessor assigned to them who will be in regular contact throughout the programme
Training Outcome:There is possibility for future training and employment for the right candidate. Kingswood Solicitors are a growing company and are looking to expand and invest in their staff.Employer Description:Kingswood Solicitors is a leading UK law firm. We are accredited by Lexcel, ensuring high quality practice management standards. We are legally authorised to provide legal advice, assistance and representation in wide range of legal matters. As qualified solicitors and legal advisors, we provide a tailor-made service for your immigration requirements. We are specialists in immigration, family law, litigation and various other areas of law.Working Hours :Working Hours: Monday - Friday 9.00am - 5.00pm.
Breaks: 30-minutesSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll be at the heart of our sales operations, supporting our external sales team and ensuring our customers receive top-tier service. You’ll:
Assist in preparing product quotations and technical documentation
Help manage the order intake process using our ERP system (AX2009)
Respond to customer enquiries with professionalism and efficiency
Collaborate with global FläktGroup offices to gather and share key information
Contribute to brand development and process improvements through data analysis
Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Admin Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programmeTraining Outcome:May lead to permanent position for the right candidate after successful completion of apprenticeshipEmployer Description:For over a century, FläktGroup has led the way in developing innovative and energy-efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. With 600+ MEUR in global sales, our products improve air quality in over 65 countries, from homes,
offices, and schools to hospitals, data centres, subways, and offshore facilities. Headquartered in Herne, Germany, we take pride in offering the widest product range in the industry.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Positive attitude,Willingness to learn,Confident telephone manner,Critical thinker....Read more...
Key Duties:
To maintain patient records as directed by the Patient Services Manager and defined by standard protocols.
To deal with telephone enquiries and direct callers appropriately.
To liaise with the Patient Services Manager and Patient Services colleagues on matters of administration to ensure the efficient and timely operation of the surgery.
To work closely with the Patient Services Manager to ensure the efficient operation of the Patient Services Office in the handling of all matters concerning patient appointments and records administration.
To accurately record and confirm patient appointments within the electronic appointment system.
To ensure that appropriate information is prepared for doctors who undertake home visits.
To liaise with other agencies on behalf of the doctors as and when directed, for example, arranging patient transport.
Training:Customer Service Practitioner Level 2. This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team.Employer Description:Cornerways Medical Centre comprises of two surgeries, the main surgery situated at Gorley Road, Ringwood, and the Branch Surgery situated at 1 Pine Drive, St. Leonard’s (approximately three miles away). The post holder may be based at either site.The Practice has between in excess of 11,000 registered patients and with any Practice of this size we expect a number of those patients to have some form of disability. Working Hours :Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Duties will include:
Conduct telephone interviews with candidates to assess suitability
Make and receive calls to and from candidates and clients
Arrange and confirm interviews between candidates and schools
Advertise teaching and support staff vacancies across job boards and platforms
Screen CVs and shortlist suitable candidates
Make cold calls to potential clients and candidates to promote recruitment services
Support consultants with general admin and daily recruitment tasks
Prepare and send candidate profiles to schools
Manage and update the candidate and client database
Complete full compliance checks, including DBS, right-to-work, and safeguarding
Work towards targets to meet KPI's
Training:Recruiter Level 3 Apprenticeship Standard:
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release
One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development
Training Outcome:
Successful completion of the apprenticeship could lead to a permanent Recruitment Consultant role, with career progression opportunities and the chance to earn commission
Employer Description:At The Teach Team, our mission is simple - to deliver excellence in education recruitment across the West Midlands and Warwickshire. We are an education agency that supports primary, secondary and SEN schools with their staffing needs., as well as supplying roles for teaching and support candidates who are looking for their dream role. We pride ourselves on working with integrity and to provide an outstanding and professional service to all of our schools and candidates.Working Hours :Monday - Friday, 7.00am - 4.00pm. (1 hour lunch) in school term time
Reduced, more flexible hours in school holidays, times TBCSkills: Administrative skills,Communication skills,Creative,Customer care skills,Driving License,Flexible,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
We'll provide all the training you need to thrive in a really friendly, busy place that makes a huge difference to people in our District. We provide advice about financial crisis, debt, benefits, housing, employment and family law. Our service is there for everyone and we often help people experiencing very difficult situations
Main Duties & Responsibilities:
You will be expected to time manage and prioritise your workload as appropriate in what is a very busy and fast paced organisation
Enquiries are received via telephone, email, face to face and answer machine messages
Following set procedures register all client enquiries on the national Citizens Advice electronic record keeping system, Casebook
Maintaining confidentiality and complying with all national GDPR requirements liaise with advisers and relay information relating to ongoing and new cases as required
Process food parcel and fuel voucher requests as appropriateOpen, record, scan and distribute incoming post
Proofread, print and post outgoing mail and record as necessary ready for dispatch
Ensure all incoming client documentation is scanned and added to their electronic data record notifying the relevant caseworker
Process incoming referrals to the service registering clients on our electronic client database and follow set procedures
Book both scheduled and one off appointments using our in house electronic system ensuring the client receives a text message with the relevant details
Provide help, training and support to our volunteer advisers as needed
You will maintain and work with all our administrative systems and procedures to ensure efficient working and compliance with Citizens Advice quality standards, our various funders, including the Money & Pensions Advice Service, Community Fund and our core funder, Lancaster City Council
Any other administration tasks as requested by the Client Services Team Leader or Senior Management Team at Citizens Advice North Lancashire
Reception:
First point of contact for all clients accessing CANL via our reception area offering a welcoming, non judgemental and professional approach
Triage as appropriate and provide information regarding the various different options for accessing advice from CANL
Provide general information about the service as requested
Prioritise and if required seek support from the daily duty person if you feel a client may be in crisis or a matter may be urgent
Register clients as appropriate on our ‘in house’ client database
Provide support to the Advice Navigators dealing with ‘drop in’ clients
Training Outcome:
Citizens Advice offers a structured training programme from apprentice to Advice Director and everything in between
We have a huge range of training so if you're interested in learning about customer service and working in a charity we can train you in a variety of skills and tasks including specialist debt and housing work, and formal advice giving
Citizens Advice is a great place to start if you're interested in a career in law or the charity sector
Employer Description:Citizens Advice North Lancashire is a local charity supporting around 8,000 people each year in Lancaster and Morecambe. We give in depth expert advice to people in all areas of social welfare law including financial crisis, debt, benefits, housing, employment and family law. Our service is free, independent, impartial and always confidential.Working Hours :Monday - Friday, Shifts to be disclosed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
The Warehouse Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business. The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.Whatȁ9;s in it for you as an Warehouse Stores Controller
Basic salary circa £29,000 per annum
Bonus Scheme
Company Pension
Overtime paid at a premium
Days based position Monday to Friday
Location - Alfreton/Mansfield
Industry leading benefits package
Accredited training and development (IOSH, FLT)
Key Responsibilities and Tasks as an Warehouse Stores Controller
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes as an Warehouse Stores Controller
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Desirable as a certified FLT, counterbalance driver, training can also be provided
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
Hornsby Accounts are a forward thinking, independent accountancy business, located in the centre of Brigg. We pride ourselves on accuracy and delivering the best possible service and experience for our valued clients.
With training and support you will learn to complete the following duties:
Bookkeeping using software including Xero, Sage, Excel and other similar platforms
Produce, run and submit VAT returns
Processing payroll and Construction Industry Scheme returns
Accurately entering accounting data and collecting and storing client records effectively
Reconciliation of client bank accounts, credit card accounts, sales and purchase ledgers
Dealing with HMRC queries and authorisations
General office administration
Assisting clients with queries, over the telephone and via Email
Production and submission of Companies House Confirmation Statements
Learning from colleagues and attending college training sessions to complete AAT qualifications
All other associated duties as required
Training:
Our accountancy apprenticeships run on a day-release model. You will attend day-release college training at The Grimsby Institute for one day each week (within term-time)
We offer a free college bus service in and around North and North East Lincolnshire
Training Outcome:
Hornsby Accounts Ltd are offering this apprenticeship with the view of the successful candidates continuing on to a long-term career within the industry
We offer you training and development opportunities to allow you to reach your full potential
Employer Description:Hornsby Accounts Ltd is a well-established, friendly, and forward-thinking accountancy firm based in Brigg, with a strong client base across the UK. We’ve been supporting businesses of all sizes since 1997, offering tailored, jargon-free advice and a wide range of professional services. As a growing practice with a hands-on, supportive team, we take pride in helping our clients—and each other—succeed. Joining us means becoming part of a positive, approachable environment where your development is encouraged, and no two days are ever the same.Working Hours :Standard hours would be Monday to Thursday, 09:00 - 17:00. We are happy to look at flexible working arrangements or consider part-time hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Reliable,Willing to learn,Drive and ambition....Read more...
Nearly 60% of our new enquiries come from referrals, so your ability to provide brilliant customer service will be key to our continued success. This is a fantastic opportunity to learn about the construction industry while developing invaluable skills in a supportive environment.
What you'll be doing:
As a Customer Service Apprentice, you'll be a vital part of our small, experienced administration team
Your main responsibilities will include:
Acting as a primary point of contact and information for existing clients and sub-contractors
Efficiently inputting data into our systems
Answering telephone calls and expertly handling detailed enquiries
Responding to emails promptly and professionally
Taking inbound calls from both new and existing clients and sub-contractors
Making outbound calls to connect with new and existing clients and sub-contractors
Performing general office duties to ensure smooth operations
You'll be encouraged to be proactive, helping to inspire new working practices and using your experiences to create the best possible journey for our customers
What we're looking for:
We're searching for someone with a proven track record of offering brilliant customer experience and a desire to learn. You should also have:
Prior experience in a customer-centric environment
A strong customer focus
An organised and process-driven approach
Excellent problem-solving abilities
Resilience and adaptability in times of change
The ability to quickly learn various in-house systems
A proven record of learning new skills
A knack for building great relationships with both colleagues and customers
If you're ready to learn, grow, and become a part of a company that truly values its customers, we'd love to hear from you!Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Workbased with East Riding College Trainer
Training Outcome:
Progression to Level 3 apprenticeship
Possiblilty of a permanent role with the company after completion of apprenticeship
Employer Description:We’re a family-run business that’s been protecting the construction industry since 1996. The uniquely close relationships we build with our clients means we are firmly established as the UK’s most trusted tax and employment law partner.
Business owners, advisors and managers choose us because of our unmatched experience and proven results: paying more subcontractors and offering a more comprehensive set of contracts and services than anyone else, our 100% tribunal and HMRC inspection record, and an approach to business that sets a standard all others follow.Working Hours :Monday - Friday, 08:00 - 17:00, with occasional late finishes on Wednesdays.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Resilience,Adaptability,Quick learner,Building relationships....Read more...
Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Tollesbury Essex.
Key Responsibilities Include:
Promote products and services as represented by the company to Retail, Trade and Dealer based clients via (not limited to) telephone, email, Web based orders and ‘face to face’ counter sales
Assist and action interdepartmental engine/parts/service requirements
Identify and source parts and engines via the manufacturers engines, parts and accessories database and catalogues
Deal with customer questions and queries relating all aspects of the company business primarily in relation to engines parts and accessories
Representing and assisting the company during trade shows on an ‘as and when required’ basis
Attend and undertake manufacturer specific/product training as and when required
Goods Inwards processing - To assist as and when required with the process of checking incoming parts orders, goods receive via our in house dealer management system, refilling stock shelfs appropriately and to all company standard operating procedures
Parts order picking and packing - To assist as and when required with customer order picking and packing, preparing orders for dispatch, booking on local freight company systems
Parts department housekeeping - As part of the team you will be expected to assist with the general ‘Good housekeeping’ of all stock parts and locations along with front counter/shop front display areas preserving a tidy and well presented department/shop
General parts department duties - General duties as to assist the parts team and as requested by the Parts manager
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship
Employer Description:Incorporated in 1973, Volspec ltd has been a driving force within the UK dealer network for high profile brands within their business market, trading from the same premises throughout their trading years. With staff numbers of 20+, Volspec Ltd are now one of the UK’s main Volvo Penta dealers boasting a number of company and individual awards achieved in recognition of customer service excellence and sales achievements.
Now with the addition of additional product brands the business is set for positive future growth.Working Hours :Standard working week is Monday to Friday 8.00am – 5.00pm with a 1 hour lunch break.
Occasional out of normal hours working may be necessary for the working of trade shows and training events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Conversant Microsoft office,Positive Attitude,Product knowledge,knowledge of engines,knowledge of transmissions,Good Time Keeping....Read more...
Summary of Responsibilities: To provide an excellent administrative support service within HR and Learning Service. Under the direction of the Service Manager – HR and Learning/Service Manager – Transactional HR, to undertake a range of administrative and related tasks.
Responsibilities Service Development:
To be pro-active and solution focussed to meet the needs of a changing market.
Support the delivery and expansion of the HR and Learning by utilising knowledge and skills to maintain and develop the business element.
Finance:
Provide financial administrative support to meet operational deadlines under the direction of the Service Managers on financial database system
Processing orders, pricing orders using approved schedules, data, input, routine credit control.
Order goods and services.
Source additional goods and services on request.
Process financial transactions onto financial system for goods and services received.
Administration of new customer and supplier accounts.
Ensure that electronic of records relating to orders and invoices are accurate and up to date.
Business Support:
Administrative support for meetings and events including room bookings, minute taking, refreshments, preparation of agenda and materials.
Collating, processing and handling sensitive and confidential information.
Maintaining filing systems both manual and electronic.
Preparation and distribution of incoming and outgoing electronic and hard copy correspondence as required, to include following administrative processes
Face to face and telephone communication/support for the team and clients.
Responsible for printing and distribution of stationery/marketing/training material as requested.
Administrative support for marketing and promotion of the HR and Learning Service including hard copy and electronic display materials. Ordering goods and services as required.
Administration support for all service areas within HR and Learning as directed.
DBS checks to be undertaken to include face-to-face contact with staff, completion of forms, approval of ID and photocopying.
Diary management for the HR and Learning team as appropriate.
Inputting and extracting data from Access, ECT, and other database systems as required.
General:
To participate in the operation of the SIPS Appraisal Scheme.
It is your responsibility to carry out your duties in line with SIPS policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010.
Such other duties as may be appropriate to achieve the objectives of the post to assist SIPS in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
The post holder must at all times carry out his/her responsibilities with due regard to the SIPS policy, organisation and arrangements for Health and Safety at work.
Training:
Level 3 Business Administration Apprenticeship
Work based learning
End Point Assessment
Training Outcome:On going employment and additional training will be offered whenever possible.Employer Description:SIPS is the not-for-profit education support services provider for Sandwell, the Black Country and the West Midlands
We’re owned and governed by schools – our focus isn’t making a profit, it’s enriching children and young people’s learning and well-being – they’re at the heart of what we doWorking Hours :Monday to Friday - hours to be confirmed between 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
