The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
£32k-£40k salary
Annual Incentive scheme
Pension
25 days’ holiday + bank holidays
The Ideal Person for the Internal Sales Engineer
Experience of working in a highly competitive customer focused role (B2B, B2C)
Experience of working within a sales / target driven role
Proactive mind set
Would consider graduates in an engineering discipline
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
A flexible approach and an ability to work under pressure
Independence
An ability to recognise sales opportunities
An ability to embrace change and new technologies
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Full 360 Trainee Recruitment Consultant role supplying temporary or permanent workers into the Road Haulage and Distribution markets.
Key Duties:
Business development via marketing techniques, sales/cold calls and networking to gain new business
Exceed sales targets and weekly branch budgets
Building relationships with clients through an understanding of recruitment needs
Account management
Ensuring clients are well-served and maintained
Arranging meetings with new and existing clients
Attracting candidates by drafting and placing adverts via online job boards
Source, screen, interview, evaluate candidates and complete reference checks
Matching workers to vacancies
Rotating on-call duties required
Supporting to ensure payroll compliance is met
Training:
Recruitment Consultants Level 3 Apprenticeship Standard
NVQ & Certificate
End Point Assessment
English and maths functional skills if required, which will be delivered via online training sessions for 1 hour per week
Training Outcome:Progression onto a Level 3 Recruitment Consultant Apprenticeship or a full-time position may be offered to the right candidate upon successful completion of the apprenticeship.Employer Description:Kenect Recruitment Ltd supports and provides local SME’s and corporate entities with temporary & permanent staffing solutions in a wide range of sectors. Kenect Recruitment's mission is to be the first choice in meeting the needs of our clients through quality, caring, and professional service.
At Kenect Recruitment we believe that a set of values are meaningless unless they underpin
how we operate each time we deal with each other and with external parties.
As such we have created “The Kenect Recruitment Promise” - a set of service standards, for each of our
key stakeholder groups - employees, candidates and clients.Working Hours :Monday - Friday
8.00am - 5.00pm.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Self-Motivated,Self-starter....Read more...
Communicating over the telephone with customers, clients and colleagues
Working on Leap Case Management System
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice.
Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base.
Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs.
At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.Working Hours :Monday - Friday, 9.00am - 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide excellent customer service, ensuring that this remains a high priority at all times
Act as point of contact for telephone and email enquiries, ensuring they are resolved or redirected as appropriate
Input and process data accurately using Office 365 and other relevant information systems
Assist with monthly expense administration
Take minutes at monthly Business Support Team meetings and follow up any actions that arise
Training:Business Administrator Level 3 Apprenticeship Standard:
Majority of the training will take place at Severn Arts in Worcester
College sessions will take place one day a month at the Worcester Campus and online weekly sessions in the work place
Training Outcome:
There may be the possibility of a permanent role within the team at the end of the apprenticeship depending on business need and circumstances
Employer Description:Severn Arts, a thriving charitable arts company formed in June 2018, brings high quality music and arts to a wide range of people across Worcestershire. We lead Herefordshire and Worcestershire's Music Education Hub, funded by Arts Council England, teaching music in all types of education settings, on our travelling Music Box and in our music groups, bands and orchestras which meet outside of school.
We are commissioned by Worcestershire County Council to deliver the County Arts service and by Worcester City Council to support community festivals and are working in partnership with Malvern Hills District Council and Reimagine Redditch to support the creative sector to grow, increase engagement and develop audiences.
Severn Arts is committed to offering new, inclusive arts activities that focus on widening access to the arts for all, with a particular emphasis on children and young people.Working Hours :Monday, Tuesday, Thursday and Friday. Start at 9.00am, finish at 5.00pm, 4.30pm on Fridays. Self-study day to be Wednesdays. College monthly release.
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a valued member of the team you will have direct contact with customers via face to face, telephone calls and emails. You will provide customers with support on identifying the correct parts they require through to arranging delivery direct to the customers workshops.
Duties will include:
Using systems and technology to meet customer needs.
Using a range of communication skills, including listening, and responding in a way that builds customer confidence.
Understanding the difference between and working with internal and external customers.
Knowing policies and procedures, including returns and complaints.
Understanding different customer needs and priorities to allow use to provide the appropriate service.
Knowing the targets and goals you need to deliver against.
Training:You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programmeTraining Outcome:Once qualified, the right candidate can progress within the company.Employer Description:Partic Motor Spares are one of the largest family owned UK distributors of Truck, Bus and Trailer parts & accessories to independent end users and fleet operators throughout the commercial vehicle industry and beyond.
We have 12 branches located across the East Midlands, North Lincolnshire, East Yorkshire and West Yorkshire and have over 60 delivery vehicles on the road.
Service to our customers is paramount and we offer a first class delivery backed-up by superb technical support.Working Hours :Monday - Friday, between the hours of 8:30am & 5:30pm.
Saturdays between the hours of 8:30am & 12.00pm will be required on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Delivering a bespoke customer experience to our customers
Meeting and greeting customers in person, over the telephone and social media
Taking and answering customer questions and queries
Selling products and service to meet customer needs and enhance their travel experience
Administration
Marketing instore and on social media
Assisting with customer events
Team meetings and on the job and off training
Training:The Travel Consultant Level 3 Apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and provider
Allocation of a tutor/mentor who will visit you in the workplace on a regular basis
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises
On the job training delivered by the employer
Quarterly formal progress review meetings with your Tutor/mentor and employer
Training Outcome:
To become a valued member of the Peakes Travel Elite team
Employer Description:Peakes Travel Elite is an award winning travel agency with over 30 years’ experience in arranging holidays. We pride ourselves on our high levels of personal service and attention to detail. The longstanding relationships we have built up with hotels, tours operators and airlines enable us to offer good value and the reassurance that your money is financially protected. These excellent relationship combined with the collective knowledge of our experienced staff allow us to offer suggestions and tips to ensure the perfect holiday.Working Hours :Opening Hours:
Monday - Friday - 09:00 - 17:00 and Saturday, 09:00 - 15:00
(by appointment only)
Closed on Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Motivated,Enthusiastic....Read more...
Booking property viewings and evaluations
Learn how to conduct property valuations and understand client needs
Shadow experienced estate agents during property viewings
Proactively engage in door to door canvassing
Provide exceptional customer service to clients in person and over the phone
Assist in listing properties by gathering key details and photos for marketing
Support the sales team with administrative tasks and client inquiries
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointments
Closing deals
Follow up enquiries
Training:Junior Estate Agent Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent
You will be able to register as an Associate with ARLA, at your own cost
Delivery is 100% remote via Teams and a series of live workshops
This will facilitate your "off the job" learning, along with an online learning platform which you will use for assignments and feedback within your working time
Training Outcome:
A permanent position with further training may be available, but dependant on the performance and progression through the apprenticeship. Therefore, not always guaranteed
Employer Description:Award winning Estate Agent in Chelmsford, Danbury and surrounding areas
Our hard work and our professional and friendly approach have helped establish us as one of the city’s leading independent agents. We are proud that our traditional values and modern approach have led to so many customers recommending us to friends and family. We believe we offer an unparalleled service to our clients and invite you to contact us for any of your property needs throughout Chelmsford, Danbury, and surrounding areas.Working Hours :Monday - Friday, 8.45am -
6.00pm, 1 hour break
Saturday, 9.00am - 5.00pm
Day off in lieu (day to be arranged)Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:£27,000Hybrid opportunity25 days holiday plus bank holidays Company pension....Read more...
Joining the existing procurement team at Olympus Global as procurement administrator, this varied role will include roles and duties as follows;
Prompt answering and addressing of telephone enquiries
Monitoring and logging raw material costs, exchange rates, shipping costs
Maintaining procurement records and databases
Raising of purchase orders for all products under your control
Supporting supplier contract administration and supplier onboarding
Monitoring of inventory levels to appropriately flag supply issues
Working as part of the wider team to ensure goods & service meet requirements
Associated filing and administrative tasks
All other tasks deemed appropriate within your skill level
Effective colleague relationships are key to this role, you will;
Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers
It is key the successful applicant is eager to learn the basics of procurement including the relevant regulations appropriate to the sector.Training:
All training will take place in the workplace, there is no day release at College required for your apprenticeship
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support with you apprenticeship
Training Outcome:Further development within the Procurement team upon succesful compleiton of your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Interpersonal skills,Timekeeping skills,Written skills,Interest in procurement,Proactive....Read more...
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g. listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE’s (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5 pm (Mon-Fri)
....Read more...
Internal Sales Engineer
Salary: £35,000
Benefits: Competive Salary + 33 Holidays + 9% Pension + Paid Personal Leave
About the Company
Employing over 3000 across the world, this impressive manufacturing & engineering organisation specialise in the manufacture, service and maintenance of industrial rotating equipment and offer their services to a variety of industries including Oil & Gas, Power Generation and Steel/Metal processing.
Role Overview
Based at the head sales office you will be a key member of the internal sales team, acting as first point of contact for telephone enquiries, providing quotations and technical assistance for the OEM, end-user, and distributor base.
Key Responsibilities for the Inside Sales Engineer
Paring quotations throughthe cloud-based CRM system
Providing internal sales support to the external Account Managers
Offering product assistance and technical support to theworldwide customer base
Making product selections based on customer requirements and application details
Ensuring all quotations are completed in line with KPI target lead times
On offer to the successful Inside Sales Engineer:
Salary: £35,000
Holiday Allowance: 33 Days including public holidays
Paid Personal Leave: 8 Hours per year (for medical & personal use)
Pension Contribution: 9% Combined (5% employee / 4% employer)
Permanent & full-time employment with a globally operating organisation
To apply for the Internal Sales Engineer position, please click “Apply Now” and attach a copy of your CV. Alternatively, please contact Lewis Lynch at E3 Recruitment for more information.....Read more...
Credit Hire Legal Assistant
Location: Liverpool
Salary: Competitive
Contract Type: Permanent
Position Type: Full Time
My client is excited to be expanding their busy Pre-Litigation department in Liverpool and are currently looking for an experienced Credit Hire Legal Assistant to join their dynamic team. If you are passionate about achieving excellent results for clients and providing outstanding service, this is a fantastic opportunity to further your legal career.
You will be handling a caseload of Credit Hire claims and supporting the growth of an ambitious and successful team.
Key Responsibilities:
- Managing a caseload of pre-litigation Credit Hire and Personal Injury cases.
- Handling both liability-admitted and liability-disputed matters.
- Complying with internal and supervisor instructions in a timely and professional manner.
- Providing regular updates and building strong relationships with credit hire companies.
- Negotiating settlements to achieve the best outcomes for clients.
- Efficiently using case management and diary systems.
- Delivering work within key KPIs including settlements, billing, and case duration.
About You:
- Previous Credit Hire experience is essential.
- Confident managing a full caseload of RTA claims.
- Strong understanding of the PI claims process, including costs.
- Knowledge of case law, MOJ protocol, Pre-Action Protocol for Personal Injury claims, and the CPR.
- Experience with Proclaim is advantageous.
- Organised, committed, and able to work under pressure while maintaining high-quality work.
- Self-motivated with a strong focus on targets and client care.
- Excellent communication and telephone skills.
- Ability to work independently as well as collaboratively within a team.
Whats in it for you?
- Competitive salary package.
- 23 days holiday plus 8 bank holidays.
- Employee Assistance Programme.
- Workplace pension scheme.
- Modern city centre office with excellent transport links.
- Free onsite gym, fitness classes, and wellbeing programmes.
- Discounted onsite restaurant and café.
- Secure bike storage and discounted local parking.
- Career development opportunities in a supportive and ambitious law firm.
Apply now and take the next step in your legal career!
Please forward your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Sacco Mann is working with an award-winning, global, defendant law firm who are looking for a Paralegal/Litigation Executive to join their Volume Motor team based in Manchester. Within this team you would be handling fast-track and small claims RTA files from issue through to trial.
The role:
Assess claims for special damages and draft all pleadings.
Value personal injury claims using JC Guidelines and case law.
Negotiate settlements with persuasive arguments where appropriate.
Demonstrate strong telephone negotiation skills.
Prepare witness statements for court.
Liaise with claimant’s solicitors, counsel, courts, brokers and insurer clients.
Adhere to SLA requirements for reporting and updates.
Exhibit strong written and verbal communication skills.
Essential skills:
Strong accuracy and attention to detail.
Ability to manage time efficiently in a fast-paced environment in order to meet deadlines.
At least 12 months previous experience of managing an RTA caseload.
A professional demeanour with a strong ability to build relationships both internally and externally.
In return, this firm offers a range of employee benefits, which include:
Hybrid working – 2 days in the office, 3 days at home.
Private medical insurance scheme.
Dental insurance.
25 days annual leave per year with the ability to earn and buy additional days.
Group income protection.
Childcare voucher scheme.
Season ticket loan.
Employee assistance programme.
In-house dry-cleaning service and online benefits.
If you are interested in this Manchester based vacancy for a Motor Paralegal/Litigation Executive, you can contact Nadine Ali at Sacco Mann for more information on 01618714759, or email your CV to Nadine.ali@saccomann.com.....Read more...
Undertake key aspects of administration relating to all area of the Registry Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events.
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Registry Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Assistant Registrar.
Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Registry Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events.
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Registry Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Assistant Registrar.
Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Registry Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events.
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Registry Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Assistant Registrar.
Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Registry Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events.
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Registry Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Assistant Registrar.
Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
An exciting opportunity has arisen for an Accounts Apprentice at FM4U Facilities Management, based in Dunston, Gateshead. The company are looking for an enthusiastic and ambitious individual to join the finance team, who will fully support the apprentice throughout their apprenticeship. There is an excellent opportunity to progress and grow within the organisation for the right candidate who is motivated and willing to learn new skills.
Duties to include:
Matching supplier invoices to purchase orders
Raising purchase orders
Processing supplier invoices and credit notes
Processing receipts and expenses
Raising sales invoices and credit notes
Credit control
Dealing with customer and supplier queries
Applicants should have good IT skills and the ability to use a range Microsoft programmes to include Word, Email etc, as well as good keyboard skills. Should also have an excellent telephone manner.
Probationary period applies.Training:Accounts/Finance Assistant Level 2 apprenticeship.Training Outcome:There is an excellent opportunity to develop your skills within the company for the right candidate who is enthusiastic and willing to learn.Employer Description:FM4U offer a bespoke Facilities Management Service for clients whether it be outsourcing part or all of their services to a single Facilities Management provider. FM4U provide this by offering all services and disciplines to facilitate the smooth and safe operation of the buildings for their intended purposes. This is achieved by using new technologies, having an experienced Management Team and Directors with over 60 years of experience in Estates and Facilities Management.Working Hours :8:30am - 5.00pm, Monday to Thursday. 8.30am - 4.00pm, Friday (39 hours) - paid for 40 hours.Skills: Communication skills,Organisation skills,Team working,Able to work unsupervised,Trustworthy and flexible,Relationship building skills,Able to work under pressure,Ethical....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients / queries
Sending and responding to emails
Managing files
Answering phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Personal Assistant to Higher Management
Managing the diaries of both the directors and others alongside amentor
Managing the inbox of the directors
Answer telephone calls and deal with queries, delivering messages to appropriate persons
Responding and assisting customers through email interaction
General office administration
Undertake other duties as requested by your mentor
Training:
Full Customer Service Practitioner Standard - Level 2
On-the-job training to support job role/development
Off-the-job training to support qualification requirements (Collegeattendance at Plymouth City College)
Employer will allocate dedicated training time for off-the-job training as required for the qualification
Functional Skills support - maths/English - if required
Training Outcome:As a company we are always looking to upskill our staff within theorganisation and find areas in which they are particularly passionate.For the appropriate candidate, upon successful completion of theapprenticeship we can offer them a permanent position within our company as well as the opportunity to undertake a higher apprenticeship should they wish to.Employer Description:The Inclusivity Group is committed to delivering comprehensive, person-
centred and expert services nationwide to deaf, disabled and elderly
individuals and the services that support them. Our vision is to enable and
empower people to be able to engage, interact and feel valued by society – and our mission is to ensure everyone can be equal and active members of their community. We achieve this through our three companies Complete Communication, Complete Training and Complete Independence.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job purpose:
To provide receptionist duties under the direction of the Central Team.
To provide administrative support to other departments within the practice.
To contribute to the effective and efficient running of the office.
Undertake reception duties, answering telephone calls, redirecting calls and /or taking messages.
To undertake routine administrative duties in relation to the organisation as and when required.
To provide administrative support in relation to the production of specific materials e.g. letters, memos, minutes etc.
Liaising with Solicitors and diary management.
Provide routine receptionist/administrative support e.g. photocopying, filing, emailing, etc.
Maintain manual and computerised records/management information systems.
Deal with face to face enquiries and signing in visitors.
Operate office equipment e.g. photocopier, shredder, scanner, etc.
To work as part of a team and always support the role of others contributing to the overall work and ethos of the central team.
To undertake personal development through training and other learning activities including performance management, as required.
Be aware of and comply with policies and procedures relating to health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Training:The customer service apprenticeship requires students to complete 4 days a week at zenith lawyers and 1 day a week at Blackburn College.Training Outcome:Business Administration Level 3 or permanant position.Employer Description:Located near the Center of Blackburn Zenith lawyers are known for providing a range of legal services to individuals and businesses. They pride themselves on offering expert advice with a personal touch.Working Hours :Weekday working, 37.5hrs per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative....Read more...
Duties will include:
Develop an understanding of revenues and benefits rules, regulations and processes
Use a range of IT systems to create and maintain accurate records relating to council tax, business rates, housing benefit and council tax support
Learn how to deal with enquiries from citizens, both on the telephone and face to face
Undertake a range of administrative support duties to support efficient service delivery
Training:
You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits
Attend an in-depth Apprentice Induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 4 Apprenticeship in Revenues & Benefits
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The apprenticeship programme has a high retention rate as there are many opportunities to gain employment within the council
Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :The working week is usually:
Monday to Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm. Flexible working is sometimes available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
A busy and varied administration role where you will be involved with:
Dealing with enquiries
Liaising with customers and securing sales orders
Purchasing goods
Filing
Deal with telephone enquiries
Meeting and greeting customers, making refreshments etc.
Front of house duties when directors are offsite
Training:This is a Business Administration Level 3 apprenticeship which is delivered on an 18-months period. You will be required to attend In-Comm Training Services in Aldridge, WS9 8UG, for your block release training, followed by monthly assessor visits to you in your company.
Training will include:
Level 3 in Business Administration
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
20% off the job training
Training Outcome:Full-time position at the company upon successful completion of the apprenticeship training.Employer Description:West Bromwich Fasteners Limited has long established itself as a major supplier of industrial fasteners. The experience and dedication of its management and staff have earned the company a reputation for service second to none.
Our extensive stock range is probably the most comprehensive in the Midlands. Machining facilities are available for both modification, and the manufacture of special items. The company are accredited Distributors for the BEAMCLAMP range of products.
West Bromwich Fasteners Limited stock a large range of all types of engineering and workshop supplies including Abrasive, Cutting Tools, Gardening Tools, Hand Tools, Power Tools, Taps and Dies. The Company are distributors for: DRAPER, KING DICK, GOLIATH THREADING TOOLS, THE TOOL BANK, and SILVERLINE TOOLS. We also offer cutting tool modification, re-sharpening and regrinding.
Our sister company, RMM Distribution supply a large range of Janitorial and Hygiene products all stocked and serviced from the same address.
West Bromwich Fasteners Limited and RMM Distribution Limited offer a daily delivery service throughout the West Midlands area via their own fleet of vehicles, other areas being serviced using reliable overnight carriers.Working Hours :Monday to Thursday, 8.30am to 5.30pm and Friday, 8.30am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Good time keeping,Physically fit....Read more...
This is a fantastic opportunity to kick start your career in a friendly, inclusive and growing business.
This is a varied role, dealing with all aspects of our post-completion administration procedures relating to existing loans including queries both by telephone and in writing.
You will handle all processes with accuracy and within agreed timescales in a compliant manner and in line with regulatory guidelines.
Work to agreed objectives, service standards and deliverables
Scan, upload and allocate documents/emails to the DPR system
Chase Brokers, Solicitors and Valuers for outstanding information/documentation
Provide support to the Mortgage Services Consultants with post and ad-hoc duties
Ensure relevant documentation and information received is checked for adherence to policy and criteria
Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service
Provide a prompt reply to all written correspondence
Develop positive working relationships with colleagues
Adhere to internal/external compliance, credit review and audit requirements
Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF)
Use initiative to resolve queries outside own area of expertise
Take responsibility for your own learning and development
All other associated duties and responsibilities and carry out any tasks as required by management
Training:Level 3 Business Administration Apprenticeship standard.Training Outcome:After successfully completing the apprenticeship, apprentices may be able to progress in their careers to a Trainee Mortgage Services Consultant or to another role within different department of the business, such as Underwriting or Completions. There may also be the opportunity to complete industry recognised qualifications.Employer Description:Fleet Mortgages – a fast-growing, specialist buy-to-let lender – commenced trading in December 2014.
Fleet Mortgages has a strong culture, driven by our core values: do the right thing, listen, own it, aim for greatness and keep it simple. Here at Fleet Mortgages, we believe that everything starts with a good conversation, whether that be internally or externally.
Originally a team of 14, Fleet Mortgages has grown to over 200 employees since then.
Fleet Mortgages was acquired by Starling Bank in 2021.Working Hours :Monday – Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Knowledge of Microsoft Office....Read more...